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Job type:

Full-time

• Pre-Sales Support: understand customer needs, and develop tailored solutions.
• Technical deep product/service knowledge of SDWAN, Firewall, Voice/SMS and Anti-DDoS, staying current on industry trends and competition.
• Technical insight assessment with customer.
• Solution Design Assistance: Provide and consult presale for the high-level solution design period.
• Sales Support: Assist in closing deals by providing technical expertise.
• Qualifying leads to determine potential project.
• Technical Presentations Support: Support and provide technical information to major projects & customers.
• Pre-Quoting the Professional services cost, after sales and Manage services.
• Product & services cost negotiation with vendor.
• Project BOQ: Professional services cost proposal and quoted to services sales.
• Create final solution design and BoM.
• RFP/RFI Responses: Lead technical responses to RFPs/RFIs.
• Acquiring a new vendor/SI/Outsources for out-of-scope and special project implementation, after sales support.
• Training & Enablement: Train the sales and pre-sale team in product features and competitive positioning.
• Post-Sales Support (Sometimes): May assist with initial implementation or onboarding.
• Project document hand over and transfer...
• Implementation EngineerRole & Responsibility.
• Plan, design, and implement firewall solutions based on business requirements and security policies.
• Configure and deploy various firewall technologies from leading vendors (e.g., Cisco, Palo Alto Networks, Fortinet).
• Integrate firewall systems with other security infrastructure components.
• Develop and maintain comprehensive implementation documentation, including network diagrams and configuration details.
• Perform thorough testing and validation of firewall configurations to ensure proper functionality and security effectiveness.
• Troubleshoot and resolve issues during the implementation process.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Stay up-to-date with the latest firewall technologies and security trends.
• Adhere to change management processes and security best practices during implementation activities.
• Provide post-implementation support and knowledge transfer to relevant teams..

Skills:

Network Infrastructure, English

Job type:

Full-time

• Understand requirements, (including functional, non-functional and integration requirements), and ensure business needs are fully captured.
• Follow proper architecture discipline to translate business requirement into application and system design.
• Propose and select the most appropriate technology for solution.
• Deliver E2E solution design flow and sequence diagram as the blueprint to communicate with all development team.
• Develop methodology to be used on projects, identify risks and determine how to approach and complete tasks ensuring that the final product are delivered the in desired outcome with optimum cost effective and minimum disruption.
• Bachelor s degree in quantitative field such as Technology, Computer Science, Computer Engineering, Business Computer or any related fields.
• At least 5 years of experience in Solution Architect role in Telecom industries or Global IT environments.
• Understanding IT and network infrastructure architecture.
• Ability to understand complex business problems and commercial frameworks applying a logical, systematic approach to define an appropriate solution.
• Excellent communication skills and ability to convey complex analysis clearly to all levels of stakeholders.
• Good command of English both spoken and written.

Job type:

Full-time

• Design and implement cloud architectures and solutions that meet customer needs..
• Lead the migration of existing systems and applications to the cloud, ensuring minimal disruption and maximum efficiency..
• Ensure the security, scalability, and reliability of cloud infrastructure, addressing complex challenges that require advanced skills..
• Collaborate with cross-functional teams to integrate cloud solutions seamlessly, necessitating a broad understanding of various business processes and technologies..
• Drive daily cloud consumption by unlocking customers' technology potential to Alloy..
• Be a center of excellence for Alloy by developing others, including pre-sales, solution-sales, and channel teams, to articulate value and increase consumption..
• Provide technical guidance and mentorship to other team members, fostering a culture of continuous learning and improvement..
• Stay updated with the latest cloud technologies and best practices, ensuring our organization remains at the forefront of innovation..
• Develop and maintain documentation for cloud architecture and processes, ensuring clarity and consistency across the organization..
• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience as a Cloud Solution Architect or similar role.
• Expertise in cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of cloud security, networking, and infrastructure.
• Excellent problem-solving skills and ability to work independently.
• Effective communication and collaboration skills.
• Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are highly desirable.
• Work Location: Phayathai, Bangkok.

Job type:

Full-time

• Support business development & key account management team and other business functions with business solutions design, calculation, and cost analysis.
• Internal and external coordination with other business units/customers/suppliers on their requirements and solutions.
• Lead implementation and design of new projects.
• Provide training for Solutions and Operations teams.
• Bachelor degree or higher in Industrial Engineering and Logistics.
• At least 3 years in the Operations & Solution Designed costing analysis in Logistics, Warehouse, Transportation, and related business filed.
• Able to analyze new project and prepare project for proposing to customer.
• Highly responsible and ability to take ownership of tasks assigned.
• Time management, prioritization and organization skills.
• Good interpersonal and communication skills.
• Ability to be an effective team player.
• Contact Information:Kansiran Na Ubon (Mim) - Recruitment.
• Thai Beverage Logistic Co., Ltd. (Head Office).
• E-mail: [email protected]
• Career: http://careers.thaibevgroup.com/.

Experience:

5 years required

Skills:

SAP, Finance, English

Job type:

Full-time

• Delivering impactful sales presentations on SAP Finance modules and add-on solutions to both existing and prospective customers, including senior executives, by effectively demonstrating functional capabilities, differentiating SAP, and aligning with customer needs. This includes conducting discovery sessions to understand customer requirements, showcasing deep product and industry knowledge with relevant proof points, supporting RFx documentation, and actively managing or supporting proof-of-concept (POC) initiatives.
• Strategic Deal support for top opportunities in positioning oCFO Solutions.
• Be a domain expert for oCFO and be the go-to-person for field colleagues looking for support and advice.
• Drive Enablement Activities both internally and externally to help to scale local teams to drive oCFO sales plays.
• Collaborate with global teams to quickly take advantage of global best practices.
• Collaborate with SAP Partners and drive joint GTM for oCFO Solutions.
• o Planning & Consolidation
• o Treasury & Cash Management
• o Governance, Risk & Compliance
• o Billing, Revenue & Innovation management (BRIM)
• o Global Trade & Tax.
• Solution understanding of SAP s software portfolio.
• Ability to work effectively in a complex matrix environment and virtual team.
• Excellent communication (oral and written), presentation, program management and organizational skills.
• Willingness to travel (25%- 50% travel).
• Hands on consulting/end user experience is an advantage.
• Experience5+ years experience in oCFO Solutions. Experience at a large, multi-national software/technology organization is a plus.
• Master s Degree in finance, Chartered Accountant(CA) OR Cost & Management Accountant(CMA). Management Degree will be a plus.
• LanguageExcellent presentation and communication skills English: expert.
• Business level local language: expert.
• SAPCSCareers.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 427894 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Philippines.

Experience:

No experience required

Skills:

Good Communication Skills, Business Statistics / Analysis

Job type:

Full-time

• ออกแบบหลักสูตรและคอร์สสำหรับองค์กรที่ต้องการ Drive Change / Transformation ให้เกิดขึ้นจริง.
• ออกแบบ Proposal ตามโจทย์ลูกค้า.
• ทำงานร่วมกับผู้สอน เพื่อให้สิ่งที่ออกแบบสร้าง Impact ให้กับผู้เรียน.
• เป็นที่ปรึกษาให้กับลูกค้า และทำให้หลักสูตรหรือคอร์สที่จัดสร้าง Impact ให้กับลูกค้า ตามเป้าหมายของหลักสูตรหรือคอร์ส.
• มีประสบการณ์ทำ Change Management และ Digital Transformation ให้เกิดขึ้นจริงในองค์กรใหญ่.
• ชอบพัฒนาตัวเอง และหาความรู้ด้าน Soft Skills, Business และ Digital.
• มีทักษะในการวิเคราะห์ แก้ปัญหา และเชื่อมโยง.

Skills:

Finance, Accounting, Statistics

Job type:

Full-time

• Strategic Leadership in Data & AI Initiatives: Lead the planning, development, and execution of digital, data, and AI strategies aligned with business goals..
• Cross-functional Collaboration & Stakeholder Engagement: Act as a liaison between technical teams (data scientists, engineers) and business units (marketing, sales & operations, finance & Accounting).
• Oversight of AI/Data Solution Delivery: Ensure end-to-end delivery of high-impact AI/data projects..
• Design and implement enterprise-level data and AI architectures that drive strategic business outcomes.
• Evaluate and select the best technologies and frameworks for data and AI initiatives.
• Collaborate with stakeholders to define requirements and deliver tailored data solutions.
• Provide technical leadership in the integration of AI technologies with existing systems.
• Drive innovation by leveraging emerging trends in AI, machine learning, and big data.
• Establish architectural standards and best practices for data and AI solutions.
• Mentor technical teams, providing guidance on complex architectural challenges.
• Represent the organization s data and AI capabilities in discussions with executive leadership and external stakeholders.
• Bachelor s degree or Master s degree or Ph.D. in Statistics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Data Science, Economics, Business, AI, Machine Learning or related fields.
• At least 5 year+ experience in Software Engineer, Data Engineer, Data Scientist, AI Engineer or others.
• Experience in data and AI architecture, with significant experience in enterprise-level solution design.
• Experience in supply chain and logistics analytics based on SAP ECC and S/4 HANA.
• Extensive expertise in cloud platforms, big data technologies, and advanced AI frameworks.
• Professional certifications in architecture and AI solutions (e.g., TOGAF, Azure/AWS Data Scientist) are required.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Skills:

Research, Project Management

Job type:

Full-time

• Manage and control project operations, analyze and design systems, and oversee system development to meet business needs.
• Analyze and define IT Business Solutions.
• Develop project plans and control timelines to ensure all parties' agreements are met, always prioritizing the organization's best interests.
• Analyze and design data integration architecture and internal systems, as well as facilitate data exchange between internal and external systems.
• Support the development or application of designed architecture to ensure effective implementation, including managing change and mitigating IT-related risks.
• Research and evaluate innovative technologies to enhance system and platform efficiency, considering processing capabilities, security, and adaptability for future changes (for IT and non-IT regulations).
• Manage stakeholder requirements effectively.
• Define company policies related to IT systems.
• Bachelor s degree in a Computer Engineering, Computer Science, Information Technology, or related fields.
• More than 10 years of experience, with over 5 years in Software Solution Architecture.
• Project management.
• Providing consultation and guidance".

Skills:

SQL, Research, Digital Marketing

Job type:

Full-time

• Lead and Manage Paid Campaigns: Plan, execute and optimize lower-funnel campaigns, including lead generation, web conversions and CPAs, across major platforms (Meta, Google, TikTok, Line etc.).
• Effectively communicate campaign insights, performance, and key learnings to the team on a weekly/monthly basis. Provide clear and actionable recommendations based on campaign performance and Return on Ad Spend (ROAS).
• Collaborate with team to ideate media strategies, target audience profiles, and ad c ...
• Take responsibility for campaign optimization, adjusting budget allocation to ensure efficient and effective use of resources. Propose new strategies and tactics to improve campaign performance and achieve desired outcomes.
• Be the main point of contact for local optimization, driving strategies aimed at increasing seller sign-ups while maintaining a strong focus on quality acquisition.
• Analyze data, dashboards, and SQL reports to evaluate campaign performance and ROI. Use insights to guide campaign improvements and ensure alignment with business goals.
• Conduct in-depth research to understand the target audience's behavior, consumer demand, and keyword trends to craft data-driven media campaigns.
• Work closely with regional PICs to implement local best practices and optimize campaigns to drive seller acquisition in specific regions.
• Generate ideas for ad creatives and specifications, ensuring campaigns are aligned with client goals and are optimized for performance.
• Experience in A/B testing and conversion rate optimization to improve campaign effectiveness.
• Excellent communication and interpersonal skills to coordinate with cross-functional teams.
• 2-3 years of working experience in a digital marketing, sales team management.
• Highly motivated willing to push or go extra mile to drive impact with high ownership.
• Excellent analytical skills and data visualization skills, SQL would be a plus.
• Bachelor s and/or Master s degree in a relevant field of study.
• Extensive knowledge and practical experience in Social Media Advertising - Proven project management and team leadership skills.
• Interest in startup culture, self-motivated, ability to work under pressure, highly responsible.

Experience:

2 years required

Skills:

Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English

Job type:

Full-time

• Position Summary
• We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
• Provide daily CRM helpdesk support via phone, email, or remote tools
• Troubleshoot user issues and guide them through solutions
• Document and track technical problems and resolutions
• Assist with user onboarding, training sessions, and usage guidance
• Monitor CRM usage and proactively offer tips and support to users
• Liaise with the technical team for system-level escalations
• Maintain CRM-related documentation, FAQs, and user guides
• Gather user feedback and suggest usability improvements.
• Diploma or Degree in IT, Computer Science, Business Computer, or a related field
• 1-3 years of experience in IT Support, Helpdesk, or CRM user support
• Familiarity with CRM systems (PipeDrive preferred, but not required)
• Good communication skills in Thai and fair in English
• Strong customer service mindset and problem-solving skills
• Organized, patient, and able to explain technical steps to non-technical users
• Ability to multitask and manage support cases efficiently
• Basic knowledge of CRM configuration or data handling is a plus.
• What's the Offer
• Competitive salary and overtime pay
• Friendly, collaborative, and supportive work environment
• Opportunity to grow in CRM expertise and customer support
• Access to sales and leadership training tools
• Career advancement within our Digital Solutions team.

Job type:

Full-time

• บริหารโครงการบางกอก อาร์ต เบียนนาเล่ และโครงการอื่นๆ ที่เกี่ยวข้องตามที่ได้รับมอบหมาย และทำงานภายใต้ Artistic Director และ Guest Curator ในการประสานงานศิลปิน และประสานงานโครงการต่างๆ ให้ออกมาลุล่วง.
• วางแผนการทำงาน และบริหารจัดการให้โครงการลุล่วงในทุกช่วงเวลา และกำกับดูแลการทำงานของทีมผู้ช่วยคิวเรเตอร์ ทีมงาน ทีมติดตั้ง และซัพพลายเออร์ต่างๆ ที่เกี่ยวข้อง.
• ดูแลผลงานสะสมของ Bangkok Art Biennale Foundation ร่วมกับคณะทำงาน.
• ประสานงานข้ามฝ่ายกับคณะทำงานและผู้เกี่ยวข้อง รวมถึงการสนับสนุนงานด้านการวางแผนงบประมาณ การหาทุน งานประชาสัมพันธ์และการสื่อสาร.
• ประสานงานกับหน่วยงานภายใน และภายนอก รวมถึงสถานทูต เครือข่ายต่างประเทศ และเครือข่ายศิลปินและองค์กรศิลปวัฒนธรรมต่างๆ ที่เกี่ยวข้อง.
• ประสานการผลิตนิทรรศการ จัดทำชุดข้อมูลความรู้ และจัดทำสิ่งพิมพ์ สื่อการสอนต่างๆ.
• ร่วมกับคณะทำงานในการดูแลเนื้อหาของโครงการทางการศึกษาที่เกี่ยวข้อง.
• งานอื่นๆ ตามที่ได้รับมอบหมาย
• มีประสบการณ์อย่างน้อย 5 ปี ในการบริหารโครงการ ประสานงาน โดยเฉพาะด้านศิลปวัฒนธรรม พิพิธภัณฑ์ การจัดนิทรรศการ การจัดอีเว้นท์ประเภทศิลปวัฒนธรรม และมีพื้นฐานความเข้าใจการบริหารจัดการนิทรรศการรอบด้าน ตั้งแต่การเตรียมการไปจนจบโครงการ.
• มีความรู้และชื่นชอบศิลปะร่วมสมัย ติดตามกระแสของสังคม หากมีประสบการณ์ที่เกี่ยวข้องกับศิลปะร่วมสมัย จะพิจารณาเป็นพิเศษ.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.

Skills:

ERP

Job type:

Full-time

• กำหนดมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
• ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
• ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• มอบหมายงาน ติดตามงาน ถ่ายทอดงาน ให้ผู้ใต้บังคับบัญชา.
• สรุปงาน ประเมินประสิทธิภาพของระบบในภาพรวม ร่วมกับผู้บังคับบัญชา.
• เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานอย่างน้อย 8 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
• มีประสบการณ์รับมือกับ Major Incident (P1 หรือ Sev1) ที่กระทบระบบระดับองค์กร หรือ core business เช่น ERP, CRM, Payment.
• มีประสบการณ์ใช้ระบบ Incident Management Tools เช่น ServiceNow, Jira Service Management, BMC Remedy.
• มีใบรับรอง เช่น ITIL Foundation / Intermediate หรือ Incident/Problem Management ที่เกี่ยวข้อง.
• เข้าใจหลักการของ SRE (Site Reliability Engineering) หรือ Incident Command System (ICS) จะพิจารณาเป็นพิเศษ.
• มีทักษะการบริหาร Stakeholder ภายใต้ความกดดันสูง และควบคุม narrative ของเหตุการณ์ได้.
• สื่อสารกับทีม Infra, Dev, Sec และ Operation ได้โดยไม่ต้องแปลศัพท์.

Job type:

Full-time

• Date: 9 May 2025 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE.
• The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
• EDUCATION.
• Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
• Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
• Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Project management skills for executing endpoint-related initiatives.
• The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
• ROLE & RESPONSIBILITY.
• Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
• Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
• Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
• Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
• Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
• Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
• Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
• ROLE & RESPONSIBILITY.
• Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
• Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
• Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
• End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.

Experience:

2 years required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
• Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
• Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
• Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
• Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
• Client Consultation & Enablement.
• Work closely with clients to understand business pain points and map them to CX workflows..
• Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
• Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
• Project Management & Cross-team Coordination.
• Support Project Managers in client communication, requirement gathering, and documentation..
• Serve as a liaison between Sales, Development, and Customer Support teams..
• Assist in coordinating solution partnerships and third-party integrations..
• Post-Implementation & Success Tracking.
• Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
• Track usage analytics and suggest continuous improvements..
• Develop user manuals and knowledge base articles for internal and external use..
• Must-Haves.
• 2-4 years of experience in CX or SaaS solution consulting..
• Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
• Strong project coordination, documentation, and user training skills..
• Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
• Excellent Thai communication skills, with intermediate English proficiency..
• Bonus Skills.
• Prior experience implementing Larksuite and/or Alfreddesk..
• Familiarity with ERP, billing workflows, or CRM integrations..
• Certifications in Freshworks, Zendesk, or similar cloud platforms..
• Work Style.
• Location: Hybrid (Bangkok-based).
• Employment Type: Full-Time.
• Ready to Empower CX Transformation?
• Join a purpose-driven, people-first team reshaping the digital workplace.
• Apply now or learn more at: [email protected].

Job type:

Full-time

• Develop product strategy and product development in the analyticX group, Open API, and related platforms such as MarTech and EdTech to meet market demands and align with the company s business plan.
• Manage product revenue, profit, and cost to ensure alignment with business goals and financial targets.
• Possess strong technical knowledge and understanding across key domains, including Software Development, Data Analytics, AI and ML, API and Interface Design, as well as ...
• Deliver impactful product presentations, consultative selling, and design effective solutions for clients, with the ability to successfully close deals. Represent the company as a speaker at relevant events and engagements when required.
• Define product and pricing positioning, plan Go-to-Market (GTM) strategy and Sales & Partner strategies, and work closely with marketing and sales teams on communication and account planning to drive sales performance in line with company objectives..
• A Master s degree in Engineering, Science, Computer Science, Data Science, or another STEM-related field.
• (For candidates holding a Master s degree in Marketing or Business Administration, a Bachelor s degree in a STEM field is required.).
• More than 10 years of work experience, including at least 5 years in Software Product Development in roles such as Product Owner, Business Analyst, System Analyst, or equivalent; and at least 3 years of experience specifically related to Data Analytics.
• Strong understanding of core concepts in Software Development, Data Analytics, AI and Machine Learning, API and Interface Design, and UX/UI Development, with the ability to communicate effectively with domain experts.
• Solid understanding of the mobile operator business or at least one type of B2B business. Experience working with or utilizing Telco Data is a strong advantage.
• Excellent communication and presentation skills, both internally and externally.
• Proven ability in consultative selling, including influencing and closing deals with clients.
• Possesses a growth mindset, is eager to learn, and demonstrates strong self-learning capabilities.
• Strong in strategic thinking, logical thinking, analytical skills, and critical thinking.
• Able to solve complex problems and effectively manage multiple stakeholders.
• Thrives in an outcome-driven environment, demonstrates high self-motivation and autonomy, is highly adaptable, and committed to performing well in a dynamic and fast-paced setting.

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Skills:

Scrum, English

Job type:

Full-time

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

Job type:

Full-time

• Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
• Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
• Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
• Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
• Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
• Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
• Work with cross function within organization in role areas.
• Maintain good relationship with journalist insurance sector and other sectors in the role areas.
• Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
• Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
• At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
• S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.

Skills:

Sales, Automation, Product Testing, English

Job type:

Full-time

• Developing Technical Proposals: Crafting and completing the technical sections of compelling customer proposals.
• Conducting Site Assessments: Performing site surveys to establish foundational designs and installation strategies.
• Analyzing Customer Systems for Integration: Evaluating customer technical environments to ensure optimal product and solution integration.
• Providing Comprehensive Technical Support: Delivering technical analyses and support throughout the entire sales lifecycle.
• Reviewing Technical Documentation and Guiding Integration: Examining task plans, drawings, and schematics, offering expert guidance during product testing and integration.
• Contributing to Service Contract Development: Supporting the creation of service contracts, including estimating labor and material requirements.
• Bachelor s degree in engineering: Holding a bachelor's degree in Automation, Electrical Engineering, Instrumentation, or a related discipline (master s degree preferred).
• Significant Technical Sales Support Experience: Possessing substantial experience in technical sales support (experience with digital substations is a strong advantage).
• Deep Understanding of Technical Integration: Demonstrating a strong grasp of technical integration and support methodologies.
• Exceptional Analytical and Problem-Solving Skills: Exhibiting excellent abilities in analysing complex technical issues and developing effective solutions. Strong Communication and Interpersonal Skills: Displaying effective verbal and written communication, along with excellent interpersonal skills for collaboration.
• Location: Role flexibility - could be either remotely or on-site.
• Fluency in Thai and English: Being fluent in both Thai and English languages to effectively communicate with stakeholders.
• CV Screening.
• Talk with our recruiter to get to know your motivation & your experience.
• 1-3 Business Interviews.
• Offer.
• Transform the everyday with us.
• We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Skills:

Excel, Tableau, Power BI

Job type:

Full-time

• Develop large format (Hyper, Market, Food Place) understanding and lead to competitiveness enhancement with operation team.
• Optimize event / theme and corporate campaign efficiency through in-depth analysis and collaboration with business partner.
• Integrate pricing survey into trade analysis to reflect a holistic view and influence policy direction.
• Deliver annual and monthly calendar impact analysis on trade performance of large format.
• Monitor market share performance of large format by region and category with driver and detractor pinpointed.
• Bachelor's degree of any fields.
• 3-5 years experience in Trade Analyst in Retails or FMCG Business.
• Proficient level of MS. Word, MS. Excel, MS. PowerPoint, and beginner level of Tableau and Power BI.
• Strong analytical and presentation skill.
• Ability to use data analytical tools: Nielsen, AAP, Kantar or Price index.