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Job type:

Internship

• Be responsible for facilitating until the delivery of the qualification training on agreed schedule.
• Support training session by preparing training documents and materials.
• Facility to run the online/ On-site session smoothly.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, virtual classroom training, e-learning, etc.
• Provide and summarize the status of training hour or learning reports to management.

Experience:

No experience required

Skills:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Teaching, Thai, English

Job type:

Full-time

• Visiting customers on a regular basis along with the sales team in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team on how to safely & successfully use the company's products, which includes cleaning chemicals & dispenser systems.
• Developing the training arm of the business by setting up all our training protocols, training processes, and a training center, both for our internal use & for training our clients.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Communicating regularly with our production line in order to finetune customer requirements, adapt & expand to cater to new market demands.
• Fluent in Thai & profficient in English.
• Experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in helping pivot a core function of a business.
• This job is for someone who is passionate about the hospitality, F&B & industrial sales (chemical) industry.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

Experience:

2 years required

Skills:

C#, Amazon AWS, React.js, English

Job type:

Full-time

• preparing teaching materials.
• planning, preparing and researching for training lessons.
• teaching participants on various technical languages such as.NET, CMS, UI, Basic security, N-Tier.
• spending contact time with students on an individual or group basis.
• checking and assessing students' work and giving feedback.
• keeping IT skills and knowledge up to date.
• Skills and Qualifications.
• Diploma or Degree in Computer Science, Information Technology and etc.
• Proven work experience as an IT Trainer, Technical Trainer or similar role.
• Experienced in VB.NET, ASP.NET, C#, MVC, OOP, MSSQL HTML, CSS, Javascript, UI, N-tier, CMS and etc.
• The ability to motivate others.
• A patient and friendly approach to teaching.
• Excellent oral and written communication.
• Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
• https://www.wphdigital.com/notices.

Experience:

1 year required

Skills:

Good Communication Skills

Job type:

Full-time

• นำเสนอขายผลิตภัณฑ์ IT Solution ฺBU/ คอร์สเทรนนิ่ง BU และปิดการขายผลิตภัณฑ์และบริการของบริษัทแก่ลูกค้ารายใหม่และรายเดิม.
• พัฒนาความสัมพันธ์กับลูกค้า เพื่อสร้างความเชื่อมั่นและต่อยอดโอกาสในอนาคต.
• วิเคราะห์ความต้องการของลูกค้า และนำเสนอผลิตภัณฑ์/โซลูชันที่เหมาะสม.
• ประสานงานกับฝ่ายผลิตภัณฑ์ อาจารย์ วิทยากร หรือ Vendor เพื่อเตรียมข้อมูลสินค้า สื่อการขาย ตารางอบรม และการสาธิต.
• จัดทำใบเสนอราคา, เอกสารนำเสนอ และสัญญาทางการค้า.
• บรรลุเป้าหมายยอดขายตามที่กำหนด.
• ติดตามแนวโน้มตลาด เทคโนโลยีใหม่ ๆ และคู่แข่งอย่างสม่ำเสมอ.
• เข้าร่วมกิจกรรมทางการตลาด เช่น งานสัมมนา Exhibition หรือ Event ต่าง ๆ ที่เกี่ยวข้อง.
• จัดทำรายงานการขายและอัปเดตสถานะลูกค้าให้กับผู้บริหาร.
• เฉพาะฐานเงินเดือน: 16,000 - 17,000. (รายได้รวม 30,000 บาท ขึ้นไป)
• ไม่รวม Incentive, ค่าเดินทาง, รายได้อื่นๆ.
• วุฒิการศึกษาระดับปวช. ขึ้นไป สาขาการตลาด บริหารธุรกิจ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• หากมีประสบการณ์ขายสินค้าและบริการอย่างน้อย 1 ปีขึ้นไป.
• มีความรู้หรือความเข้าใจในผลิตภัณฑ์ IT เบื้องต้น เช่น Hardware, Software, License หรือ Training Course.
• สามารถทำงานทนต่อภาวะกดดัน แบบมีเป้าหมายได้ (รับยอด รับเป้าในการขาย).
• มีความสามารถในการทำ MS Office / Excel, PowerPoint (มีการทำทดสอบตอนสัมภาษณ์).
• มีทักษะการสื่อสาร การเจรจา ต่อรอง และการนำเสนอที่ดี.
• มีความละเอียดรอบคอบ.
• มีทักษะด้านภาษาอังกฤษในระดับ อ่านออกเขียนได้.
• หากมีประสบการณ์ขายสินค้าและบริการด้าน IT จะพิจารณาเป็นพิเศษ.

Experience:

2 years required

Skills:

Teaching, English

Job type:

Full-time

• Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
• Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
• Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
• Plan beauty products education, develop product training materials.
• Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
• Perform makeup consultation and beauty product demonstrations.
• Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
• Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
• Organize and conduct training seminar. Involve in brand events and promotions.
• Conduct regular store visits to ensure the frontline talent development.
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
• Bachelor's degree in administration or any related field.
• 2 years or above working experience in Beauty or Retail Business or Airline Business.
• Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
• Proficient knowledge and awareness of beauty industry, market and competitive trends.
• Self-starter, able to work independently and as part of a team and must have good time management skills.
• Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
• Exceptional verbal & written communication, presentation, public speaking, & media skills.
• Excellent planning and organizational skills.
• Good command of spoken and written English.

Skills:

Industry trends, Microsoft Office

Job type:

Full-time

• Conduct comprehensive training needs analyses across all departments.
• Develop and implement innovative learning strategies and programs that align with our organizational goals.
• Collaborate with department heads to create tailored training plans and learning activities.
• Support and develop departmental trainers, providing ongoing coaching and guidance.
• Maintain an up-to-date training calendar to maximize learning resources and opportunities.
• Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches.
• Foster a culture of continuous improvement and employee engagement.
• Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations.
• Administer and leverage core learning resources, such as our Learning Management System.
• Certify hotel trainers and facilitators to deliver various programs effectively.
• Stay abreast of industry trends and best practices in learning and development.
• Adapt training programs to suit the unique needs of a hotel environment.
• Qualifications Bachelor's degree in Human Resources, Education, Business Administration or a related field.
• Proven experience in a similar learning and development role, preferably in the hospitality industry.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage diverse audiences.
• Ability to work collaboratively in a team environment.
• Customer-focused mindset with a passion for employee development.
• Innovative thinker with the ability to introduce creative learning solutions.
• Detail-oriented with a keen eye for quality and consistency.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

3 years required

Skills:

Compliance, Teamwork, Industry trends

Job type:

Full-time

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

Skills:

Microsoft Office, English

Job type:

Full-time

• Product training: seasonal trainings and strategic product focused trainings.
• Identify training requirements and develop training materials to suit each store.
• Design and develop effective focused training modules for in-store morning briefings and digital training.
• Strategically plan product training to support the retail teams to drive performances in key metiers.
• Support store openings, Retail animation and ad hoc event when necessary.
• Actively participate in training seminars.
• Training reporting including but not limited to training nomination sheets, training registers, regional training reporting and global training reporting.
• Be the liaison for Hermès international training department and the regional training team.
• Contribute feedback and share best practices on product training related topics.
• Develop effective training programs to improve retail performance.
• Promote self-learning culture for retail teams to advance learning of our products, heritage and know how.
• Fluency in English and Thai, with the ability to deliver sessions in both languages.
• Passionate about training, extensive product knowledge, and a good understanding of retail trends.
• In-depth knowledge of luxury brand standards, products, and client expectation is a plus.
• Clear and confident presentation and communication skills to ensure productive training sessions.
• Proficiency in Microsoft Office, especially Microsoft PowerPoint.
• Able to demonstrate a high level of communication and interpersonal skills, with the ability to multitask.
• Works autonomously and proactively.

Experience:

5 years required

Skills:

E-learning, Quality Assurance, Assurance, English

Job type:

Full-time

• Collaborate with subject matter experts and stakeholders to analyze learning needs and objectives.
• Design and develop interactive and engaging eLearning courses using various instructional design models, adult learning theories, learning technologies, and techniques to ensure effective learning experiences.
• Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.
• Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.
• Stay up-to-date with emerging trends and technologies in eLearning and instructional design.
• Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.
• Provide guidance and support to internal stakeholders on best practices for eLearning design and development.
• Evaluate eLearning solutions through user feedback and data analysis.
• Maintain documentation and records of eLearning projects, including timelines and version control.
• Baseline Qualifications: Bachelor's degree in Instructional Design, Education, or related fields.
• Minimum 5 years' experience in eLearning experiences.
• Proven experience in instructional design, eLearning development or a similar role.
• Experience in insurance industry is a preferred.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Commit, Innovative.

Job type:

Full-time

• Conduct needs analysis for Distribution, analyze performance data and identify skill gaps in non-Bancassurance channels, as well as FWD Distribution Staffs.
• Gather business direction from non-Bancassurance channel to form BTC Strategy to serve and support company goal.
• Design and implement a long-term, comprehensive training strategy that supports business growth and channel performance.
• Create training roadmap for a multi-year training roadmap outlining key initiatives, timelines, resources required.
• Manage key stakeholders both internal and external including Academic institutions, such as University, in order to ensure their buy-in for all training initiatives.
• Deliver BTC Business Plan for all channels with all strategic pillars, including BTC staffs competencies development program.
• Collaborate with BU leaders as a strategic advisor, providing consultation to design and implement impactful learning solutions that drive organizational growth.

Job type:

Full-time

• Work with relevant channels to conduct gap analysis, establish training plans, design training classes and training materials on AIA's products and services as well as selling techniques.
• Coordinate and conduct relevant training.
• Supervise and evaluate training programmes, assess results and implement improvements as needed.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Experience:

3 years required

Skills:

Project Management, English

Job type:

Full-time

• Develop annual training roadmap aligned with retail, franchise, wholesale business priorities.
• Design and deliver training programs covering product knowledge, selling skills, consumer service, retail operation, VM and leadership development.
• Localize global/SEA training frameworks to meet the needs of the Thai market.
• EXECUTION & DELIVERY.
• Conduct engaging training sessions for retail staff in both class room and in store training, customers service, and partners staffs (in-person, virtual, and blended formats).
• Support new store openings, team building and key launches with tailored training programs.
• Develop e-learning modules, playbooks, and digital assets to drive continuous learning.
• PERFORMANCE & IMPACT.
• Partner with retail operations and sales leaders to track training effectiveness through operation scorecard and consumer satisfaction (NPS).
• Conduct post-training evaluations and implement improvements to maximize learning impact.
• STAKEHOLDER MANAGEMENT.
• Collaborate with Retail, Franchise, Wholesales, and Marketing teams to ensure training is business-relevant and impactful.
• Act as the key contact point with SEA and Global Training teams to adopt best practices.
• Build strong relationships with partners, and key accounts when training support is required.
• TALENT DEVELOPMENT.
• Support the identification and development of future leaders in retail.
• Mentor and coach store managers, supervisors, and trainers to drive a culture of high performance and growth mindset.
• KNOWLEDGE, SKILLS AND ABILITIES.
• 3-5 years of experience in Product Training, ideally within a multi-country retail or wholesale environment.
• Strong project management skills, with the ability to manage multiple stakeholders and priorities.
• Strategic thinker with an eye for detail and execution excellence.
• Ability to translate global direction into effective local activation.
• Experience managing external partners or agencies.
• Strong analytical skills to measure impact and drive continuous improvement.
• Excellent communication and collaboration skills.
• Excellent command of English, both written and verbal.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Manager, Training BRAND: LOCATION: Bangkok TEAM: Sales STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 535373 DATE: Nov 26, 2025

Experience:

3 years required

Skills:

eCommerce

Job type:

Full-time

• Be a subject-matter expert in Shopee Features, SOPs, systems and tools, and all changes related to customer service.
• Identify training needs to meet quality standards and enable knowledge retention, good behaviors & skills practices.
• Design essential learning solutions that build competencies/address KPIs deficits/enable business outcomes with real-life applicable practice.
• Develop learning content including interactive user guides, video tutorials, FAQs, and other instructional materials.
• Train/educate and advise contact center agents, leads and QAs on Shopee Features, SOPs, tools, and relevant service soft skills.
• Lead Train-the-Trainer sessions as a master trainer for key programs.
• Use data and metrics to measure, observe, and report learning effectiveness and ensure real-work application.
• Coordinate and evaluate training conducted by support staff members to ensure consistency, accuracy, and thoroughness.
• Keep track of training progress and provide reports for stakeholders.
• Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
• Requirements: Bachelor's Degree in education, human resources, or any related field.
• At least 3 years experience in training, preferably in Customer service.
• Experience in coaching, or mentoring others.
• Strong Facilitation, Communication, and interpersonal skills.
• Proficient in tools such as Google Sheets, Learning Management Systems (LMS), Google Slides and Powerpoint.
• Experience in eCommerce platforms is a plus.
• Ability to adapt to a fast-paced, dynamic work environment and drive positive change.

Skills:

Quality Assurance, Assurance, Data Analysis

Job type:

Full-time

• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training ManagementYou will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred QualificationsFamiliarity with search engines and algorithms of any social media platform would be a plus point.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Compliance, Meet Deadlines

Job type:

Full-time

• Provides assistance to HRBPs in delivering HR services and support to employees and managers.
• Facilitates the onboarding process for new hires, ensuring they have a smooth and positive experience.
• Supports the performance management process, including goal setting and performance reviews.
• Develop and implement an end-to-end training roadmap aligned with business objectives and workforce capability needs.
• Partner with internal stakeholders and external vendors to source, customize, and implement learning solutions.
• Promote a learning culture through communication campaigns, engagement activities, and knowledge-sharing platforms.
• Organize and schedule training sessions, workshops, and development programs.
• Monitor compliance training completion and maintain accurate records for audits and reporting.
• Contributes to HR projects and initiatives, collaborating with the HR team and other departments.
• Utilizes HR technology systems and tools to perform HR-related tasks and data management.
• Assists in managing organizational change initiatives and communicating changes to employees.
• Learns to use data for analysis and trend establishment to understand performance and productivity drivers in the relevant employee base.
• Perform any other related task as required.
• Basic understanding of HR functions, processes, and best practices.
• Familiarity with competency frameworks and talent development strategies.
• Understanding of adult learning principles and instructional design methodologies.
• Strong facilitation and presentation skills for in-person and virtual sessions.
• Strong verbal and written communication skills to interact effectively with employees and stakeholders.
• Good organizational and coordination skills to manage multiple tasks.
• Awareness of HR policies, procedures, and compliance requirements.
• Familiarity with HR systems and software for data management and HR administration.
• Ability to collaborate with HR colleagues and business partners to achieve common goals.
• Ability to efficiently manage tasks and prioritize responsibilities to meet deadlines.
• Willingness to adapt to changes and embrace new HR initiatives.
• Eagerness to learn and grow within the HR field.
• Bachelor s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field.
• 1-2 years of experience in HR or Learning & Development roles.
• Hands-on experience in training coordination, onboarding, and performance management processes.
• Experience in designing and implementing learning programs and working with external training vendors is a plus.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
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Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Identify and assess potential hazards and risks in the workplace.
• Develop and implement strategies to eliminate or control those risks.
• Conduct regular inspections and audits to ensure compliance with safety standards.
• Ensure that all policies and procedures are up-to-date and compliant with relevant regulations.
• Provide training to employees on health and safety procedures and regulations.
• Investigate workplace incidents and accidents to determine root causes.
• Assist with emergency response during actual incidents.
• Requirements: Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 3-5 years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

Experience:

1 year required

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Job type:

Full-time

Additional InformationHow to Apply: Applicants are required to complete the screening questions. In addition applicants must include a motivational letter as part of their application. There is a specific section in INSPIRA which allows for this. The letter should detail a technical proposal outlining your approach to achieving the deliverables specified in the job description, with examples of relevant methodologies, tools, or strategies you have successfully employed in similar projects. Additionally, please provide a financial proposal with a proposed consultancy fee per deliver ...

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum QualificationsCompletion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Assurance, Fast Learner, English

Job type:

Full-time

• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.