Filter Jobs

Experience:

No experience required

Skills:

Good Communication Skills, Multitasking, Positive Thinker, English

Job type:

Full-time

Salary:

negotiable

• Make quotations and reconfirm bookings for oversea, local agents and direct customers.
• Handle telephone, e-mail correspondence.
• Follow up on day to day reservation tasks.
• General support in reservation department and department concern.
• Support the Manager from what being assigned.
• Willingness to solve customer problems and follow up after-sales service.
• Assist and serves customers with a sense of responsibility for their utmost satisfaction.
• Any additional duties that is necessary due to evolving needs of the business.
• Working closely with internal departments and external partners to achieve the right outcome for Customers.
• Bachelor degree in Tourism or related field is a plus.
• Welcome new graduated.
• Preference will be given to candidates with previous experience in Travel Company and Operations Task.
• Good command of spoken, read and writtenEnglish.
• Pro-active thinker in reservation/ operational/ sales matters.
• Experience to communicate and understand cultures of all national.
• Having and Good customer service skill.
• Skilled in coordination and negotiation.
• Ability to sell product.
• Very detail oriented and service minded.
• Excellent skills in Microsoft Office: Word, Power Point, Excel, Outlook and Internet.

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, Problem Solving, Thai, English

Job type:

Full-time

Salary:

฿15,000 - ฿25,000, negotiable, commission paid with salary

• ภาพรวมตำแหน่งงาน.
• AIS Contact Center มีบทบาทสำคัญในการดูแลลูกค้าเอไอเอส การบริหารจัดการเน้นสร้างความสัมพันธ์และมอบประสบการณ์ที่ดีให้ลูกค้า การนำเสนอสินค้าและบริการ หรือกิจกรรมทางการตลาดที่เหมาะสมกับลูกค้าแต่ละท่าน เพื่อประโยชน์สูงสุดของลูกค้า ชูความโดดเด่นในการสร้างความแตกต่างด้านบริการที่เหนือกว่า บนพื้นฐานของเทคโนโลยีที่ทันสมัย ภายใต้มาตรฐานการให้บริการที่มีคุณภาพ ทำให้ เอไอเอส เป็นผู้ให้บริการโทรศัพท์เคลื่อนที่อันดับหนึ่งของประเทศไทย ทั้งส่วนแบ่งการตลาด และทางด้านรายได้.
• ค่าเบี้ยขยันเดือนละ 1,500 บาท.
• ค่าพาหนะวันละ 170 บาท.
• ค่ากะวันละ 100 บาท.
• ค่า Competency เดือนละ 900 - 3,500 บาท.
• ค่า Incentive เดือนละ 1,700 - 4,000 บาท.
• เป็นผู้ให้บริการลูกค้าด้านข้อมูล นำเสนอสินค้า โปรโมชั่น แพคเกจ และบริการของ AIS รวมทั้งแจ้งผลดีที่ลูกค้าจะได้รับ.
• แก้ไขปัญหาและให้ความช่วยเหลือให้แก่ลูกค้า ในด้านสินค้าและบริการ.
• การสร้างความสัมพันธ์ที่ดีกับลูกค้า เพื่อให้เกิดความมั่นใจ ในการใช้สินค้า และบริการของบริษัท.
• จบการศึกษาระดับปริญญาตรี ทุกสาขา.
• พิมพ์ดีดคล่อง มีทักษะคอมพิวเตอร์ดี และสนใจในเทคโนโลยีใหม่ๆ.
• สามารถปฏิบัติงานเป็นกะได้ ทำงาน 5 วัน หยุด 2 วัน ติดต่อกัน / สัปดาห์ (หยุดไม่ตรงเสาร์-อาทิตย์, วันนักขัตฤกษ์).
• สามารถปฏิบัติงานได้ทั้ง อาคารพหลโยธินเพลส (ใกล้ BTS อารีย์) และ อาคาร BBD Bulding (ใกล้ MRT สามย่าน).
• รักงานบริการ และ ทำงานภายใต้แรงกดดันได้ดี.
• หากมีประสบการณ์ทำงานในสายวิชาชีพบริการ จะพิจารณารับเป็นพนักงานประจำเป็นกรณีพิเศษ.

Experience:

No experience required

Skills:

Problem Solving, Network Administration, Microsoft Office, English

Job type:

Full-time

Salary:

฿17,000 - ฿25,000, commission paid with salary

• เปิดรับทั้ง Skill ภาษาไทย และ ภาษาอังกฤษ.
• AIS Contact Center มีบทบาทสำคัญในการดูแลลูกค้าเอไอเอส การบริหารจัดการเน้นสร้างความสัมพันธ์และมอบประสบการณ์ที่ดีให้ลูกค้า การนำเสนอสินค้าและบริการ หรือกิจกรรมทางการตลาดที่เหมาะสมกับลูกค้าแต่ละท่าน เพื่อประโยชน์สูงสุดของลูกค้า ชูความโดดเด่นในการสร้างความแตกต่างด้านบริการที่เหนือกว่า บนพื้นฐานของเทคโนโลยีที่ทันสมัย ภายใต้มาตรฐานการให้บริการที่มีคุณภาพ ทำให้ เอไอเอส เป็นผู้ให้บริการโทรศัพท์เคลื่อนที่อันดับหนึ่งของประเทศไทย ทั้งส่วนแบ่งการตลาด และทางด้านรายได้.
• ค่าเบี้ยขยันเดือนละ 1,500 บาท.
• ค่าพาหนะวันละ 170 บาท/วัน.
• ค่ากะวันละ 100 บาท/วัน.
• ค่า Competency 2,000 บาท.
• ค่า Incentive 2,200 บาท.
• ค่าภาษาเดือนละ 3000-5,000 บาท.
• เป็นผู้ให้บริการลูกค้าด้านข้อมูล, นำเสนอสินค้า โปรโมชั่น แพคเกจ และบริการของ AIS Fibre รวมทั้งแจ้งผลดีที่ลูกค้าจะได้รับ.
• แก้ไขปัญหาและให้ความช่วยเหลือให้แก่ลูกค้าทางด้าน Technic Broadband Network.
• การสร้างความสัมพันธ์ที่ดีกับลูกค้า เพื่อให้เกิดความมั่นใจ ในการใช้สินค้า และบริการของบริษัท.
• วุฒิปริญญาตรี สาขาวิศวกรรมคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง (สาขาอื่นๆ รับพิจารณาผู้มีประสบการณ์ทางด้าน IT อย่างน้อย 1 ปี และมีหนังสือรับรองการทำงาน).
• มีความรู้ด้าน ADSL และ Broadband Network เช่นระบบ Broadband Internet, ADSL,ระบบ LAN, WAN, Wireless LAN WiFi.
• สามารถเข้างานในช่วงเวลา 06.00 - 15.00 น.,08.00 - 17.00 น., และ 13.00 - 22.00 น., จะพิจารณาเป็นพิเศษ(ทำงาน 5 วันหยุด 2 วัน หยุดไม่ตรงวันเสาร์-อาทิตย์และวันนักขัตฤกษ์).
• มีความรู้ความเข้าใจในการใช้งาน OS และ Application ต่าง ๆ Windows (XP, Vista, 7),Mac OS, MS Office, Outlook, Browser ต่างๆ (Internet Explorer, Firefox, Google Chrome).
• มีความรู้และเข้าใจในการใช้งานอุปกรณ์ต่าง ๆ เช่น Wireless router, Access Point.
• สามารถอ่านและพูดภาษาอังกฤษได้เบื้องต้น สามารถพิมพ์ดีด ไทย/อังกฤษ 20 คำขึ้นไป.

Experience:

3 years required

Skills:

Management, Service-Minded, English, Thai

Job type:

Full-time

Salary:

negotiable

• Our Customer Service department at Booking.com employs over 7,000 people, speaking 43languages, across 18countries worldwide. We're looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact centre environment to join our growing team in our colourful Customer Service offices in Bangkok, Thailand.
• As a Team Leader in Booking.com Customer Service, you'll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
• Exercising excellent leadership and communication skills, you'll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we'll offer you a competitive compensation package and an environment in which you can do your best work.
• The offer:
• Annual leave entitlement.
• Quarterly bonus plan.
• Work schedule provided 4-6 weeks in advance.
• Catered lunch or dinner depending on your work schedule.
• Booking.com discount.
• Health insurance.
• Continuous growth potential, and free and on-demand professional training courses.
• Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Bangkok and think you can make a difference, click to apply and one of our team will be in touch.
• Take ownership for team results and provide daily leadership to a team of multilingual agents to achieve department targets.
• Be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviours.
• Understand development needs and provide coaching, training and support to team members.
• Effectively use business tools to monitor team performance, quality and adherence.
• Create a safe and open team environment where regular and constructive feedback is encouraged.
• Be a role model for company policies and procedures and ensure the team understands and adheres to them.
• Be a voice for continuous improvement providing feedback on opportunities and proactively share best practices.
• Collaborate with the recruitment team in the recruitment process and onboarding of new team members.
• Handle guest (B2C) cases as required.
• Minimum 3 years' plus experience as a people manager or team leader in a customer service or contact center environment;.
• Strong interpersonal skills.
• Experience leading teams in an international, customer-focused environment.
• Strong work ethic; self-directed and resourceful.
• Fluent English and fluent Thai language skills.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication and analytical skills.
• Ability to multi-task & a flexible attitude.
• Eligible to work in Thailand (This position is only open to Thai nationals as there will be no work pass sponsorship for this role.).

Experience:

No experience required

Skills:

Service-Minded, English

Job type:

Full-time

Salary:

negotiable

• The Customer Service assures maximum satisfaction of our internal and external customers by managing their expectations in order to achieve the objective of creating retained, loyal customers.
• Handles day-to-day Language Center operations and may perform administrative functions.
• Other key responsibilities include supporting retention and acquisition sales functions and tracking marketing activities.
• This is a multifunction position that requires a high level of customer service first along with the ability to handle various administration tasks.
• Male/Female, aged between 21-35 years old.
• University Degree.
• Customer-service-oriented attitude.
• Good Interpersonal and communication skills.
• Sales experience/aptitude desirable.
• Proficiency in spoken and written English is a must.
• Proficiency in Microsoft Office.
• สาขาที่เปิดรับสมัคร ได้แก่.
• สาขาสยาม พารากอน.
• สาขาสีลม.
• สาขาสุขุมวิท.

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Thai, English

Job type:

Full-time

Salary:

฿18,000 - ฿28,000, negotiable

• We re currently looking for a friendly, highly-organized individual to join our Ekkamai team, working to ensure customer happiness across our various e-commerce brands.
• This position would be perfect for a fresh graduate or similar, looking to learn more about e-commerce in a hands-on environment.
• Working alongside our E-Commerce Team, you will be responsible for managing customer inquiries, monitoring delivery statuses and working with our couriers to ensure fast & smooth deliveries of our customer s orders.
• Who we are.
• We re a young, passionate, international company that builds e-commerce brands in the South-East Asia region - with examples such as divynelondon.com and thaiviral.com. Last year we shipped over 100,000 orders to nearly 80,000 happy customers, and we re growing fast.
• As an international team with 10+ years of e-commerce experience in the UK & US, we re bringing cutting-edge technology and ideas to the South-East Asian markets. If you have an interest in e-commerce - we re the place to be!.
• Working alongside our E-Commerce Team, you will be responsible for customer happiness across our various brands. Your daily tasks will include:
• Managing customer inquiries on Facebook, Instagram, Email & LINE in a fast and effective manner.
• Checking customer delivery addresses, monitoring delivery statuses and returns.
• Managingcourier calls and inquiries to ensure smooth deliveries for customers.
• Following up with undelivered shipments and customer cancellations.
• Assisting in general daily admin duties.
• Who you are.
• We re looking for the right person to grow with us, so a positive can-do attitude is a must at all times. Some important qualities we re looking for are:
• Friendly, approachable personality.
• Good written & spoken Thai.
• Strong eye for detail.
• Highly organized.
• Good telephone manner/skills.
• Clear communicator.
• Takes full ownership and responsibility of tasks.
• Service-minded (i.e. customer first attitude).
• 18-28k starting salary.
• Central office location, walking distance from Ekkamai BTS.
• Work in an international and English speaking work environment.
• Flat and dynamic company culture.
• High impact position in a tight, fast-growing company.
• Regular team dinners/snacks and activities.

Experience:

No experience required

Job type:

Full-time

• We have a fantastic opportunity for you to be involved in the growth and development of our contact center in Bangkok with a strong focus on people development, motivation and training of staff, and the implementation of procedures and systems.
• Here at Booking.com we work at scale yet we never lose sight of what makes us personal. From the volumes we work with the changes we manage on a daily basis to the daily interactions our teams have we make a direct impact on our customers and our ability to grow. For this reason, we need an experienced Customer Service Manager who is looking for the next career step to join our growing office in Bangkok.
• You will work as part of the site leadership team to ensure incoming multilingual telephone and email customer queries are handled effectively and, most importantly, to the satisfaction of our customers. You re mainly responsible for ensuring that the Bangkok Customer Service Center runs smoothly from an operational perspective.
• This role is ideal for an enthusiastic, international Customer Service Manager with substantial team management experience in a contact centre environment, who is passionate about providing the best possible levels of customer services and has experience with motivating and driving performance improvements within the team.
• B.Responsible:
• The successful organisation and running of an internationally focused Customer Service Centre;.
• The management of the Customer Service Centre daily operation to meet SLA s on both a local and global scale;.
• The recruitment, management, coaching and development of a team of Team Leaders to ensure quality and productivity targets are met, as well as overall responsibility for the development of the contact centre agents through the Team leaders:
• Effective Change Management - knowing how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours;.
• Conduct regular 1-2-1 meetings with your team to maintain focus and motivation on Customer Service standards and targets;.
• Handle and oversee the management of site operational issues such as facilities and landlords, or other offices/site tasks as appropriate;.
• B.Skilled:
• 5 or more years of contact center/customer service management experience;.
• Minimum of University educational level or equivalent further education;.
• Proven people management skills, including experience of managing large teams and managing middle management;.
• Results-focused with strategic awareness to forecast both in the short and long term;.
• Flexible and able to work various shifts if required;.
• Leadership flair with the skill to motivate others to perform and exceed expectations;.
• Professional, proactive, positive and can-do attitude;.
• Experience of setting up and developing contact centers is an advantage;.
• Analytical skills;.
• Fluent in both written and verbal English and Thai language skills.

Experience:

No experience required

Job type:

Full-time

• We have a fantastic opportunity for you to be involved in the growth and development of our contact center in Bangkok with a strong focus on people development, motivation and training of staff, and the implementation of procedures and systems.
• Here at Booking.com we work at scale yet we never lose sight of what makes us personal. From the volumes we work with the changes we manage on a daily basis to the daily interactions our teams have we make a direct impact on our customers and our ability to grow. For this reason, we need an experienced Customer Service Manager who is looking for the next career step to join our growing office in Bangkok.
• You will work as part of the site leadership team to ensure incoming multilingual telephone and email customer queries are handled effectively and, most importantly, to the satisfaction of our customers. You re mainly responsible for ensuring that the Bangkok Customer Service Center runs smoothly from an operational perspective.
• This role is ideal for an enthusiastic, international Customer Service Manager with substantial team management experience in a contact centre environment, who is passionate about providing the best possible levels of customer services and has experience with motivating and driving performance improvements within the team.
• B.Responsible:
• The successful organisation and running of an internationally focused Customer Service Centre;.
• The management of the Customer Service Centre daily operation to meet SLA s on both a local and global scale;.
• The recruitment, management, coaching and development of a team of Team Leaders to ensure quality and productivity targets are met, as well as overall responsibility for the development of the contact centre agents through the Team leaders:
• Effective Change Management - knowing how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours;.
• Conduct regular 1-2-1 meetings with your team to maintain focus and motivation on Customer Service standards and targets;.
• Handle and oversee the management of site operational issues such as facilities and landlords, or other offices/site tasks as appropriate;.
• B.Skilled:
• 5 or more years of contact center/customer service management experience;.
• Minimum of University educational level or equivalent further education;.
• Proven people management skills, including experience of managing large teams and managing middle management;.
• Results-focused with strategic awareness to forecast both in the short and long term;.
• Flexible and able to work various shifts if required;.
• Leadership flair with the skill to motivate others to perform and exceed expectations;.
• Professional, proactive, positive and can-do attitude;.
• Experience of setting up and developing contact centers is an advantage;.
• Analytical skills;.
• Fluent in both written and verbal English and Thai language skills.

Experience:

No experience required

Skills:

Service-Minded, Creative Writing, Good Communication Skills, High Responsibilities, Microsoft Office, Social media, Thai, English

Job type:

Full-time

Salary:

฿15,000 - ฿18,000

• Manage all social media accounts inbox.
• Ensure response rate of least 95% at least within 1 hour.
• Help and support the social media team with managing different social media accounts.
• Help extracting relevant data for reports when requested.
• Understand and apply brands guidelines on social media.
• Strictly respect working hours in accordance with contracts signed with clients.

Experience:

3 years required

Skills:

Management, Service-Minded, English, Thai

Job type:

Full-time

Salary:

negotiable

• Our Customer Service department at Booking.com employs over 7,000 people, speaking 42 languages, across 13 countries worldwide. We're looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact centre environment to join our growing team in our colourful Customer Service offices in Bangkok, Thailand.
• As a Team Leader in Booking.com Customer Service, you'll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
• Exercising excellent leadership and communication skills, you'll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we'll offer you a competitive compensation package and an environment in which you can do your best work.
• The offer:
• Annual leave entitlement.
• Quarterly bonus plan.
• Work schedule provided 4-6 weeks in advance.
• Catered lunch or dinner depending on your work schedule.
• Booking.com discount.
• Health insurance.
• Continuous growth potential, and free and on-demand professional training courses.
• Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Bangkok and think you can make a difference, click to apply and one of our team will be in touch.
• Take ownership for team results and provide daily leadership to a team of multilingual agents to achieve department targets.
• Be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviours.
• Understand development needs and provide coaching, training and support to team members.
• Effectively use business tools to monitor team performance, quality and adherence.
• Create a safe and open team environment where regular and constructive feedback is encouraged.
• Be a role model for company policies and procedures and ensure the team understands and adheres to them.
• Be a voice for continuous improvement providing feedback on opportunities and proactively share best practices.
• Collaborate with the recruitment team in the recruitment process and onboarding of new team members.
• Handle accommodation partner (B2B) cases as required.
• Minimum 3 years' plus experience as a people manager or team leader in a customer service or contact center environment;.
• Strong interpersonal skills.
• Experience leading teams in an international, customer-focused environment.
• Strong work ethic; self-directed and resourceful.
• Fluent English and Thai language skills.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication and analytical skills.
• Ability to multi-task & a flexible attitude.
• Eligible to work in Thailand (This position is only open to Thai nationals as there will be no work pass sponsorship for this role.).

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, English

Job type:

Part-Time

Salary:

฿126+ , negotiable

• THE BRITISH COUNCIL YLA PROGRAMME We are looking for apart-time who can work with us for more than 6 months.Workdays are only 1- 2 days per week starting from 8.30 - 16.00 on Sat-Sun(on your preference) at Srinakarinbranch.
• Come and gain experience in UK's international organisation for cultural relations and educational opportunities.
• To assist teachers inside and outside the classroom.
• To assist the Young Learner Product Team with promotional activities or special events.
• To be responsible for administrative tasks.
• An undergraduate looking for a short time work experience.
• Any field of study is acceptable.
• Brilliant communication skills and customer empathy.
• Self-motivated and passion to work.
• Strong communication and interpersonal skills.
• Love to work with children.
• Good in English.
• Thai nationality.

Experience:

2 years required

Skills:

Service-Minded, Sales, Good Communication Skills, English

Job type:

Full-time

Salary:

฿20,000 - ฿25,000, negotiable

• Type of Contract:Permanent
• Location:Pinklao Office.
• ABOUT THE DEPARTMENT/TEAM.
• Our Sales & Customer Management team provide a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• The main duty of a Sales & Customer Management Officer is to ensure a high quality, welcoming and efficient integrated customer service experience to all new and existing customers with the purpose of meeting/exceeding sales and customer management targets across all British Council services.
• To provide marketing support in Pinklao and contribute to business growth.
• To act as British Council s ambassador and provide top quality, welcoming and efficient integrated sales customer engagement experience to all new and existing customers and deliver Sales & Customer Management targets in order to enable the Council to meet its business targets and objectives.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You must have:
• At least 2 years experience in sales and customer management environment of education or services related field.
• Education to tertiary level at any disciplines.
• Fluent in both English & Thai. Interested applicants should read through the Role Profile and please apply via. https://tinyurl.com/THA-NT-1980e. Closing date for applications: 1 September 2019 (23:59 UK Time). We offer an attractive benefits package. "Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

3 years required

Skills:

Sales, Service-Minded, English

Job type:

Full-time

Salary:

฿30,000 - ฿45,000, negotiable

• Type of Contract:1 Year Fixed Term (with possibility to extend).
• Location:Chaengwattana.
• ABOUT THE DEPARTMENT/TEAM
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai. Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• Supervise a team of Sales & Customer Management Officers in the branch to ensure top quality, welcoming and efficient integrated customer engagement experience to all new and existing customers.
• Work closely with Branch Manager to ensure the branch meets and exceeds the sales and customer management targets and KPIs.
• Work closely with Branch Manager and HSCM to build a high performing team and embed a results-orientated sales and customer management culture in the SCM process.
• Monitor quality of delivered work and to ensure share the same best practice and standards with other branches.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 3 years supervisor experience in admin & operational environment of customer management related field. Experience of working with children will be an advantage.
• One month fixed bonus per year.
• 03 % of Provident Fund contribution from the Employer.
• Medical Insurance and Corporate Medical Excess Claim.
• Personal Accidents and Term Life Insurance.
• Enjoy 22 days of Annual leave.
• Professional development opportunities.
• Eligible for sales incentive after passing probation.
• Interested applicants should read through the Role Profile and please apply byhttps://tinyurl.com/THA-NT-2010ex.
• Closing date for applications: 18 Aug 2019 (23:59 UK time).
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

No experience required

Skills:

Positive Thinker, Teamwork, Work Well Under Pressure, Problem Solving, Pleasant Personality, Service-Minded, English

Job type:

Full-time

Salary:

฿20,000 - ฿25,000, commission paid with salary

• หยุดทุกวันพุธ*.
• ต้อนรับลูกค้าและบันทึกข้อมูลลูกค้า.
• จัดคิวและประสานงานกับช่าง.
• แนะนำผลิตภัณฑ์ และสินค้า(มีค่าคอมมิชชั่น).
• รักงานบริการ.
• มีไหวพริบปฏิภาณ สามารถแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษยสัมพันธ์ดี และประสาานงานนร่วมกับผู้อื่นได้เป็นอย่างดี.
• มีทัศนคติที่ดีในการทำงาน.
• พร้อมเริ่มงานทันที.
• สามารถสื่อสารภาษาอังกฤษได้เป็นอย่างดี(ฟัง พูด อ่าน เขียน).
• ยินดีมาฝึกงานและเรียนรู้งาน 1-2สัปดาห์ (มีค่าเดินทางให้).

Experience:

No experience required

Skills:

Microsoft Office, Service-Minded, Good Communication Skills, English

Job type:

Full-time

Salary:

negotiable

• The Admissions Administrator / Administrative Assistant will work as part of the administrative and customer services team having core and shared duties as follows:
• To assist the Director of Admissions, who is the line manager, in the proper operation of the Admissions Department including the following tasks and duties.
• To be a member of ADCO - Admissions Strategy Committee, chaired by The Principal.
• To adopt a "can-help" and friendly approach at all times in dealing with other members of staff, current and prospective parents and visitors.
• To answer telephone, walk-in and e-mail enquiries concerning entry and application into the school in a timely and friendly manner.
• To assist with arranging appointments to visit the school and meeting prospective parents.
• To work as part of a team to provide tours escorting prospective parents around the school.
• To maintain accurate and up-to-date data concerning enquiries, visits, testing, applications, joining and leaving students on iSAMS, the school's management information system, and on other databases the school maintains.
• To work as part of a team to arrange and invigilate the testing of prospective students.
• To raise standard letters of certification for students in connection with visa applications, travel requirements and applications to other schools.
• To deal with other general correspondence relating to the Admissions Department.
• To carry out the filing of documents in a timely and accurate manner.
• To deal with other ad-hoc duties as and when required.
• To assist with other duties shared with the administrative and customer services teams. The duties will be allocated by the Director of Business Services.
• To help ensure the procedures for the welcoming of visitors is adhered to in practice.
• To help maintain a warm, tidy and inviting environment in the administrative area for working and receiving guests and parents.
• To assist with other administration from time to time.
• Be a flexible employee capable and willing to work beyond parameters of job descriptions.
• Have good ICT skills and a willingness to learn.
• Be an excellent communicator with staff, students and parents modeling the school paradigm of politeness and courtesy at all times.
• Have excellent language proficiency (written and spoken) in English and Thai.
• Be a team player capable of working exceptionally well with a full range of the school community.
• Nurture a sense of energy, drive and care with those with whom he/she works closely.
• Demonstrate excellent attention to detail and precise rigour in database handling to ensure the safety of students during the extracurricular programme.
• Be an excellent administrator capable of producing work of a high standard.
• Be known for administrative efficiency.
• At all times use his / her best endeavours to promote the interests and reputation of the school.
• Be tenacious in tackling targets and goals set.
• Demand and expect the highest standards from those with whom he/she works closely.

Experience:

2 years required

Skills:

Sales, Service-Minded, Good Communication Skills, English

Job type:

Full-time

Salary:

฿20,000 - ฿30,000, negotiable

• Type of Contract:Permanent
• Location:ChaengwattanaOffice.
• ABOUT THE DEPARTMENT/TEAM.
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us.Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai.
• Our customers engage with us face-to-face, online, through email and via the phone.Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY
• Working with both our students and with your internal colleagues at British Council, you will provide an exceptional level of customer service engaging with customers face-to-face, online and over the phone to make sure all our customers needs and requests are taken of. You will also provide support for all sales and marketing events to create awareness about the British Council.
• WHAT IS INTERESTING ABOUT IT
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 2 years experience in sales and customer management environment of education or services related field. You should be Fluent in both Thai and English.
• Interested applicants should read through the Role Profile and please apply viahttps://tinyurl.com/THA-NT-2050e.
• Closing date for applications: 4 August2019 (23:59 UK Time).
• We offer an attractive benefits package.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

2 years required

Skills:

Service-Minded, Sales, Good Communication Skills, English

Job type:

Full-time

Salary:

฿20,000 - ฿25,000, negotiable

• Type of Contract:Permanent
• Location:Pinklao Office.
• ABOUT THE DEPARTMENT/TEAM
• Our Sales & Customer Management team provide a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• The main duty of a Sales & Customer Management Officer is to ensure a high quality, welcoming and efficient integrated customer service experience to all new and existing customers with the purpose of meeting/exceeding sales and customer management targets across all British Council services.
• To provide marketing support in Pinklao and contribute to business growth.
• To act as British Council s ambassador and provide top quality, welcoming and efficient integrated sales customer engagement experience to all new and existing customers and deliver Sales & Customer Management targets in order to enable the Council to meet its business targets and objectives.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You must have:
• At least 2 years experience in sales and customer management environment of education or services related field.
• Education to tertiary level at any disciplines.
• Fluent in both English & Thai. Interested applicants should read through the Role Profile and please apply via. https://tinyurl.com/THA-NT-1980e. Closing date for applications: 28 July 2019 (23:59 UK Time). We offer an attractive benefits package. "Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

No experience required

Skills:

Microsoft Office, Service-Minded, Good Communication Skills

Job type:

Full-time

Salary:

negotiable

• The Admissions Administrator / Administrative Assistant will work as part of the administrative and customer services team having core and shared duties as follows:
• To assist the Director of Admissions, who is the line manager, in the proper operation of the Admissions Department including the following tasks and duties.
• To be a member of ADCO - Admissions Strategy Committee, chaired by The Principal.
• To adopt a "can-help" and friendly approach at all times in dealing with other members of staff, current and prospective parents and visitors.
• To answer telephone, walk-in and e-mail enquiries concerning entry and application into the school in a timely and friendly manner.
• To assist with arranging appointments to visit the school and meeting prospective parents.
• To work as part of a team to provide tours escorting prospective parents around the school.
• To maintain accurate and up-to-date data concerning enquiries, visits, testing, applications, joining and leaving students on iSAMS, the school's management information system, and on other databases the school maintains.
• To work as part of a team to arrange and invigilate the testing of prospective students.
• To raise standard letters of certification for students in connection with visa applications, travel requirements and applications to other schools.
• To deal with other general correspondence relating to the Admissions Department.
• To carry out the filing of documents in a timely and accurate manner.
• To deal with other ad-hoc duties as and when required.
• To assist with other duties shared with the administrative and customer services teams. The duties will be allocated by the Director of Business Services.
• To help ensure the procedures for the welcoming of visitors is adhered to in practice.
• To help maintain a warm, tidy and inviting environment in the administrative area for working and receiving guests and parents.
• To assist with other administration from time to time.
• Be a flexible employee capable and willing to work beyond parameters of job descriptions.
• Have good ICT skills and a willingness to learn.
• Be an excellent communicator with staff, students and parents modeling the school paradigm of politeness and courtesy at all times.
• Have excellent language proficiency (written and spoken) in English and Thai.
• Be a team player capable of working exceptionally well with a full range of the school community.
• Nurture a sense of energy, drive and care with those with whom he/she works closely.
• Demonstrate excellent attention to detail and precise rigour in database handling to ensure the safety of students during the extracurricular programme.
• Be an excellent administrator capable of producing work of a high standard.
• Be known for administrative efficiency.
• At all times use his / her best endeavours to promote the interests and reputation of the school.
• Be tenacious in tackling targets and goals set.
• Demand and expect the highest standards from those with whom he/she works closely.

Experience:

No experience required

Skills:

Microsoft Office, Service-Minded, Good Communication Skills

Job type:

Full-time

Salary:

negotiable

• The Admissions Administrator / Administrative Assistant will work as part of the administrative and customer services team having core and shared duties as follows:
• To assist the Director of Admissions, who is the line manager, in the proper operation of the Admissions Department including the following tasks and duties.
• To be a member of ADCO - Admissions Strategy Committee, chaired by The Principal.
• To adopt a "can-help" and friendly approach at all times in dealing with other members of staff, current and prospective parents and visitors.
• To answer telephone, walk-in and e-mail enquiries concerning entry and application into the school in a timely and friendly manner.
• To assist with arranging appointments to visit the school and meeting prospective parents.
• To work as part of a team to provide tours escorting prospective parents around the school.
• To maintain accurate and up-to-date data concerning enquiries, visits, testing, applications, joining and leaving students on iSAMS, the school's management information system, and on other databases the school maintains.
• To work as part of a team to arrange and invigilate the testing of prospective students.
• To raise standard letters of certification for students in connection with visa applications, travel requirements and applications to other schools.
• To deal with other general correspondence relating to the Admissions Department.
• To carry out the filing of documents in a timely and accurate manner.
• To deal with other ad-hoc duties as and when required.
• To assist with other duties shared with the administrative and customer services teams. The duties will be allocated by the Director of Business Services.
• To help ensure the procedures for the welcoming of visitors is adhered to in practice.
• To help maintain a warm, tidy and inviting environment in the administrative area for working and receiving guests and parents.
• To assist with other administration from time to time.
• Be a flexible employee capable and willing to work beyond parameters of job descriptions.
• Have good ICT skills and a willingness to learn.
• Be an excellent communicator with staff, students and parents modeling the school paradigm of politeness and courtesy at all times.
• Have excellent language proficiency (written and spoken) in English and Thai.
• Be a team player capable of working exceptionally well with a full range of the school community.
• Nurture a sense of energy, drive and care with those with whom he / she works closely.
• Demonstrate excellent attention to detail and precise rigour in database handling to ensure the safety of students during the extracurricular programme.
• Be an excellent administrator capable of producing work of a high standard.
• Be known for administrative efficiency.
• At all times use his / her best endeavours to promote the interests and reputation of the school.
• Be tenacious in tackling targets and goals set.
• Demand and expect the highest standards from those with whom he / she works closely.

Experience:

No experience required

Skills:

Microsoft Office

Job type:

Full-time

• The Administrative Assistant will work as part of the administrative and customer services team having core and shared duties as follows:
• To assist the Director of Admissions, who is the line manager, in the proper operation of the Admissions Department including the following tasks and duties.
• To be a member of ADCO - Admissions Strategy Committee, chaired by The Principal.
• To adopt a "can-help" and friendly approach at all times in dealing with other members of staff, current and prospective parents and visitors.
• To answer telephone, walk-in and e-mail enquiries concerning entry and application into the school in a timely and friendly manner.
• To assist with arranging appointments to visit the school and meeting prospective parents.
• To work as part of a team to provide tours escorting prospective parents around the school.
• To maintain accurate and up-to-date data concerning enquiries, visits, testing, applications, joining and leaving students on iSAMS, the school's management information system, and on other databases the school maintains.
• To work as part of a team to arrange and invigilate the testing of prospective students.
• To raise standard letters of certification for students in connection with visa applications, travel requirements and applications to other schools.
• To deal with other general correspondence relating to the Admissions Department.
• To carry out the filing of documents in a timely and accurate manner.
• To deal with other ad-hoc duties as and when required.
• To assist with other duties shared with the administrative and customer services teams. The duties will be allocated by the Director of Business Services.
• To help ensure the procedures for the welcoming of visitors is adhered to in practice.
• To help maintain a warm, tidy and inviting environment in the administrative area for working and receiving guests and parents.
• To assist with other administration from time to time.
• Be a flexible employee capable and willing to work beyond parameters of job descriptions.
• Have good ICT skills and a willingness to learn.
• Be an excellent communicator with staff, students and parents modeling the school paradigm of politeness and courtesy at all times.
• Have excellent language proficiency (written and spoken) in English and Thai.
• Be a team player capable of working exceptionally well with a full range of the school community.
• Nurture a sense of energy, drive and care with those with whom he / she works closely.
• Demonstrate excellent attention to detail and precise rigour in database handling to ensure the safety of students during the extracurricular programme.
• Be an excellent administrator capable of producing work of a high standard.
• Be known for administrative efficiency.
• At all times use his / her best endeavours to promote the interests and reputation of the school.
• Be tenacious in tackling targets and goals set.
• Demand and expect the highest standards from those with whom he / she works closely.