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Experience:

3 years required

Skills:

XML, English

Job type:

Full-time

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Reporting:
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Collaboration:
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Experience:

5 years required

Skills:

Single License, Service-Minded, Good Communication Skills, English, Thai

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Service mind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Experience:

2 years required

Skills:

Sales, Market Analysis, English

Job type:

Full-time

• ให้คำปรึกษาพื้นที่ห้องสัมมนาให้เช่า แนะนำบริการให้กับลูกค้า.
• ขาย พาลูกค้าชมสถานที่ และติดตามการขาย.
• สร้างความพึงพอใจให้ลูกค้า.
• วิเคราะห์และพัฒนาแนวทางการตลาดเพื่อเพิ่มศักยภาพการขาย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• อื่นๆตามที่ได้รับมอบหมาย.
• ประสบการณ์ 2-3 ปี ในงานบริการลูกค้า การขาย การตลาด พื้นที่อาคาร พื้นที่จัดสัมมนา โรงแรม.
• สามารถสื่อสารภาษาอังกฤษได้ในระดับดี (พูด อ่าน).
• มีมนุษยสัมพันธ์ที่ดี มีทัศนคติในการทำงานเชิงบวก บุคลิกดี.
• สามารถใช้โปรแกรม Microsoft Office ได้ดี.
• ปฏิบัติงานประจำอาคารชินวัตร 3.
• Co-working Space.
• ฟิตเนส.
• ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ.
• โบนัสประจำปี.
• วันลาพักร้อน.
• วันหยุดพิเศษในเดือนเกิด.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
• การเดินทาง.
• BTS: สถานีพหลโยธิน24.
• MRT: สถานีพหลโยธิน.
• บริการเรียกรถผ่าน App MuvMi.

Experience:

No experience required

Skills:

Service-Minded, Pleasant Personality, Thai, English

Job type:

Full-time

• ต้อนรับลูกค้าที่เข้ามาใช้บริการ.
• ออกเอกสาร ทำประวัติสมาชิก และใบเสร็จรับเงิน.
• ลงนัดลูกค้า พร้อมประสานงานคิวนัดล่วงหน้า 1 วัน.
• ตอบข้อความทางอินบ็อค, ไลน์, และทางโทรศัพท์.
• ติดต่อประสานงานทั่วไป.
• เพศ: หญิง.
• อายุ: 25 ปีขึ้นไป.
• ประสบการณ์: ไม่ระบุ, หากมีประสบการณ์จะพิจารณาเป็นพิเศษ.
• คอมมิชชั่น.
• เบี้ยขยัน.
• โบนัส.
• OT.
• ประกันสังคม.
• ลาป่วย.
• พักร้อน.
• ทริปเที่ยวประจำปี.

Skills:

Good Communication Skills, Service-Minded, Pleasant Personality, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.

Experience:

5 years required

Skills:

Project Management, Customer Relationship Management (CRM), English

Job type:

Full-time

• Performance Analysis & Process Improvement: Analyze BPO performance metrics and operational data to identify opportunities, develop action plans, and implement process improvements to enhance efficiency and effectiveness.
• Operational Excellence: Develop and implement process changes to guide Customer Care Specialists in delivering superior customer experiences while improving operational efficiency.
• Product & System Expertise: Gain in-depth knowledge of Lazada s products, services, ...
• Collaborative Implementation: Work closely with Product and Customer Experience Teams to ensure smooth project transitions and the successful integration of new features into the platform.
• Best Practices Promotion: Assist in promoting the implementation of best practices with BPOs to ensure consistent and high-quality service delivery.
• Customer Feedback Analysis: Conduct in-depth analysis of customer feedback, trends, and market insights to identify opportunities for product development, operational process design, and enhancements to agents SOPs, thereby improving the customer experience on the Lazada Seller application.
• Developing process enhancement strategies.
• Conducts Process blueprinting to review existing processes and identify areas for improvement.
• Develop process workflow and design for new products, systems and services.
• 5 years of experience in operations or process improvement roles.
• Process Improvement/ Process Optimization.
• Experience in managing Business Partner (BPOs).
• Service Delivery or Customer Service experience (preferably).
• Strategic and analytical mindset.
• Results and Detail Oriented.
• Critical/ Dynamic Thinking, Problem-solving abilities.
• Project Management.
• Leadership and mentoring skill.
• Sharp eye for identifying weak points in process and organizational structure.
• Collaborative Teamwork.
• English (speak, read and write - Must Have).
• Chinese (Read and Write).

Experience:

3 years required

Skills:

Excel, Document administrative, English

Job type:

Full-time

• Represent a good image of the shopping mall and company.
• Supervise team members in delivering beyond expectation service standards.
• Manage the smooth operation at service counters including
• Queue Management
• Operational Issue Resolution
• Service Accuracy
• Documentation and Stock Management
• Promotion & Rewards Management
• Team Coordination.
• Handling and resolving ongoing or escalated customer cases and complaints as assigned by managers.
• Promote company initiatives.
• Support other teams during activities and events.
• Functional Skills & Experiences.
• 3-5 years experience in customer service which at least 1 year in supervisor role.
• Experience in customer complaint management.
• Competence in Computer & Digital Literary (Email and Intermediate MS Excel).
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• Hours of operation: 5 working days per week.

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

Skills:

Service-Minded, Arabic, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Arabic Language / New Graduates are welcome.
• Good communication skills in both English and 3rd Language.
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

Experience:

1 year required

Skills:

Good Communication Skills, Service-Minded, Thai, English

Job type:

Full-time

• Introduce products and provide services at the Bar to customers both walk-in to dine-in including takeaway and through online channels (LINE OA).
• Inform customers of promotions to stimulate sales.
• Summarize customer orders using POS system and compile.
• Sales reports for the retails shop and bar (dine-in) at the end of the day.
• Prepare products with made sure is good condition to delivery to customers period.
• Maintain cleanliness and orderliness to ensure a welcoming environment of retails shop and dine-in area for customers.
• Restock products in the store.
• Greet and provide service to customers at the bar (2nd floor).
• Other duties as assigned.
• High school education or equivalent / no gender preference.
• Age: 25-40 years old.
• Good communication skills in both Thai and English (Needs).
• Experience 0-5 year and interest in wine will be given special consideration.
• Passionate about service.
• Strong problem-solving skills.
• Able to work well in a team.
• No serious contagious diseases.
• Service charges.
• health insurance (after 120 days).
• social insurance.
• 8 days off per month.
• Working 5 days/week (rotational schedule day/night shifts).

Skills:

Industry trends

Job type:

Full-time

• Orchestrate Amadeus roles in engaging customer in upfront goal-setting - including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements.
• Co-create success plan with buyer / decision makers, codifying program value-driving outcomes.
• Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource require ...
• If new customer or new solution, participate in internal handover meetings organized by Account Manager to understand Account Plan and customer context.
• New solution implementation: Ensure early adoption and usageSupport implementation team when sharing progress updates to key buyer / decision maker on implementation journey.
• Lead final go-live meeting - with key administrators and decision maker post implementation to align on deployment goals.
• Proactively check-in post launch discussing key data points and tactically problem-solve ways to boost adoption Manage ongoing customer healthProactive review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption.
• Share best practices for solution usage with customers. Engage Amadeus consulting resources when necessary to conduct Health Checks.
• Lead regular (quarterly or annual) Customer Success Reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking.
• Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates.
• Deliver and explain dashboards relevant to customers business outcomes.
• Advocate for customer internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary. Provide functional support and Orchestrate (new) business requirements through the customer & product cycles.
• Supportive.
• Support AM in renewals and expansion (upsell)Identify upsell or expansion opportunities and engage with relevant team (Pre-Sales and Account Management).
• Check-in regularly with AM to discuss opportunities for account growth (in line with AM account plan), and ways to address bottle-necks to growth.
• Support AM in renewals preparation, being pulled in by AM to share customer progress towards value (Customer Success Plan) that AM will use to drive renewals treatment.
• Education.
• Bachelor's degree in Business, Engineering, Technology, or any related subjects.
• Relevant work experience.
• Prior successful experiences where significant amount of time was spent with customers, at all level. Appetite to understand deep customer needs and their businesses. Demonstrated ability to advocate for customer internally.
• Curious and knowledgeable about Amadeus solutions. Can extract and present solution values to customers. Ability to develop network internally and at customer.
• Prior roles such as: Account Manager, Delivery Manager, Customer Care, Product Management, IT Account Management.".
• Business understanding.
• The Customer Success Manager needs a deep understanding of the travel industry (players, trends, principles) and also of the customer whether large or small, airline or Travel Seller. The CSM will have to develop a sense of customer business drivers and well as their competitive landscape (what make them successful).
• Skills.
• Computing - Microsoft Office, Salesforce.com, Qlik, Tableau. Ability to learn how navigate Amadeus internal tools (eg Win@aproch, ASH, ).
• Languages - English, any other relevant language depending on customer assignments.
• Specific knowledge.
• Product / portfolio knowledge.
• Deep understanding of Amadeus product suite, i.e. strong familiarity with Amadeus solutions and outcomes, preferably on Distribution area.
• Demonstrate expertise in using analytical, reporting, planning, and marketing tools.
• Strong data synthesis skills, with an ability to draw insights from a diverse set of indicators.
• Possesses strong conceptual thinking skills to develop customer specific use cases.
• Has deep knowledge of technologies and industry trends.
• Others.
• Understanding customer needs.
• Able to understand customer needs and overall business case.
• Strong customer management skills (e.g., EQ) with an ability to relate to customers easily and probe to understand customer challenges.
• Highly adaptable and capable of evolving the success plan.
• Success planning.
• Creative solutioning and strategic success thinking, with an ability to identify new or existing solutions that achieve customer goals.
• Able to collaborate with client to plan a route in order to achieve goals.
• Able to develop and execute effective Customer Development Action Plans for the account.
• Lifecycle management.
• Anticipates unique problems and offers creative solutions to ensure smooth operational transitions.
• Delivers customer training sessions to develop capabilities focused on long-term value creation.
• Checks in regularly and proactively with customer to capture feedback and improve satisfaction scores.
• Relationship & network building.
• Able to develop strong bonds with primary clients.
• Able to influence decisions and provide support as needed.
• Can effectively present ideas and communicate to variety of internal and external audiences.
• Team / Resource management.
• Strong collaborative leadership, with an ability to work cross functionally (e.g., sales, product) in achieving account goals.
• Able to clearly communicate to delivery team during handoff.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Experience:

No experience required

Skills:

Service-Minded, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

2 years required

Skills:

Service-Minded, Pleasant Personality, English

Job type:

Full-time

• As a Host at Blue by Alain Ducasse, you will be required to manage the reservations systems in conjunction with the restaurant general manager and restaurant manager. You will handle and process all reservation enquiries, taking advantage of every sales opportunity to maximize restaurant sales.
• PRIMARY RESPONSIBILITIES:
• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.

Experience:

No experience required

Skills:

Sales, Service-Minded

Job type:

Full-time

• Central Rama 9.
• Central Westgate.
• มีหน้าที่ในการให้ข้อมูลเกี่ยวกับผลิตภัณฑ์ของแบรนด์ Everpink ให้แก่ลูกค้าที่มาใช้บริการ.
• สาธิตการใช้เครื่องสำอางแต่ละชิ้นให้กับลูกค้าที่สนใจ และสร้างภาพลักษณ์ของแบรด์ให้แก่ลูกค้า.
• ทำการขายสินค้า ตรวจเช็คสต็อกสินค้า และประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• อายุ 20-40 ปี (ยินดีต้อนรับทุกเพศ).
• มีทักษะในการติดต่อสื่อสาร มีใจรักบริการ.
• มีบุคลิกภาพที่ดี สนใจในผลิตภัณฑ์เครื่องสำอาง.
• ขยัน ซื่อสัตย์ อดทน มีใจรักงานบริการ.
• มีทักษะด้านการขาย ถ้ามีประสบการณ์สายบิวตี้จะพิจารณาเป็นพิเศษ (หากไม่เคยทำงานด้านบิวตี้แต่พร้อมเปิดใจเรียนรู้งาน ทางแบรนด์ยินดีต้อนรับและสอนงาน).
• รายรับรวมประมาณ 20,000 บาทขึ้นไป **หากทำได้ตามเป้าที่กำหนด.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Bachelor s degree in any related field.
• Excellence Communication in Thai and English.
• Ability to meet and greet customers in a professional, friendly, and timely manner.
• Service-minded, able to work under pressure, good communication and negotiation skills.
• Excellent problem-solving ability and time management skills.
• Handle complaints from customers from time to time.
• Have experience in customer services within the healthcare industry is an advantage.
• Able to work on rotating shift.
• Location: New Phetburi Road, Huaykwang,Bangkok.
• Shuttle Bus Service Available.
• The hospital is conveniently located near MRT Phetburi Station, specifically Exit 1, making it easily accessible for commuters.

Job type:

Full-time

• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from manager.
• Specific accountabilities:Respond to Amadeus customers questions concerning Amadeus Products and Solutions (functionality, application, interactions between different solution components).
• Acknowledge, investigate and when possible recover incidents within service levels using knowledge solutions.
• Escalate incidents outside the scope of team competencies to 3rd level resolver groups within Amadeus or to external service providers and follow-up.
• Provide Amadeus customers with updates on the status of critical problems.
• Suggest improvements to Knowledge Solutions database.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Experience:

No experience required

Skills:

Sales, Customer Relationship Management (CRM), English

Job type:

Full-time

• ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วันต่อสัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

1 year required

Skills:

Service-Minded, Pleasant Personality, English

Job type:

Full-time

• To maintain bar floor standard operating procedures.
• To ensure a high level of customer satisfaction.
• To ensure the beverage service practices adhere to the Alain Ducasse philosophy.
• To prepare correct drinks ordered according to recipes and quality standard.
• To maintain a clean beverage service area, cleaning of materials, surfaces, glassware & chinaware.
• Assisting in the deliveries and bar maintenance.
• Ensure open/close duties are performed to the required standard.
• To maintain the highest standards of personal hygiene, dress and punctuality.
• To maintain stock levels which are appropriate in order to deliver the highest levels of service.
• To maintain proper dining-room etiquette and operations of the partner.
• To communicate with superiors regarding any changes or problems with service.
• To ensure the alcohol policies are followed through.
• Other duties as assigned by superiors.
• Thai citizens only.
• Previous experience in similar establishment (same standing) 1 - 2 years.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Fluent in English Motivational skill.
• Efficient & Creative Beverage knowledge (wine, spirit, cocktail, coffee, tea, water).
• Legal obligation (Alcohol licensee).
• Conversational English.
• SALARY: Base Salary + On duty Allowance 100฿ / day + Service Charge.

Skills:

Microsoft Office, Excel, Statistics, English

Job type:

Full-time

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
• Interacts with client staff on routine issues.
• Independently discusses analysis design to best answer client questions with CBP/client.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support meeting the COE objectives as a whole.
• Inspire peers and co-workers.
• QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
• Bachelor s Degree from reputable Universities, min GPA 2.5.
• Fresh Graduate are welcome to apply.
• Strong business and financial acumen (including business environment and client) with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
• Ability to work independently and comfortable working in a digitally enabled environment.
• Strong Organizational & interpersonal skills.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Knowledge of Microsoft Office, especially PowerPoint and Excel.
• Retail data experience is a plus.
• Basic knowledge in statistics would be an added advantage.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

2 years required

Skills:

Quality Assurance, Inventory / Warehouse Management, English, Thai

Job type:

Full-time

• Assist Operations Supervisor to resolve held shipments (HIC) in the fastest possible manner using tools such as HIC data base, GEMA, ADVANCE, SAVER, HUBBLE, QSMS, DRIVE Internet based directories, and Map Applications (Google, Centamap, etc.), and ensure that customers receive their shipments at the earliest possible time.
• Manage the facility HIC cage & processes.
• Be the single point of contact for the Service Centre within the DHL network by ensuring that: all shipments in HIC are scanned and accounted for, HIC cage is clean and ...
• Work with Ops Performance Team to ensure that origin countries take actions to resolve cases of incorrect / insufficient information (BA s, missing phone numbers) leading to HIC shipments.
• Respond to and send HIC requests to/from customer service agents.
• Assist in all shipment resolution actions as directed by customers through customer service.
• Act quickly when contacted by Quality Control Centre in relation to shipments missing progress checkpoints.
• Support and resolve undeliverable shipments while working directly with couriers.
• Provide proactive resolution to couriers using ADVANCE & QSMS so that couriers are able to fulfill their deliveries as early as possible.
• Completed high school or higher.
• 2 - 3 years operations or customer service experience, preferably within transportation or logistics industry.
• Good command of English (Written and Spoken).
• Local Language (Thai).
• Work from Monday to Saturday.