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Experience:
1 year required
Skills:
Product Design, Product Development, Statistics, English
Job type:
Full-time
Salary:
negotiable
- Develop actuarial models to calculate premium rates and other product values.
- Provide support for product design and review, and offer comments on product features with consideration of risk and regulatory requirements.
- Develop actuarial models to support profit testing.
- Ensure that pricing assumptions used in profit testing reflect expected product behavior.
- Review policy contract provisions to ensure alignment with product design; raise concerns and provide comments when necessary.
- Prepare supporting documents for submission to regional office and regulator.
- Respond to inquiries from regional office staff and regulatory bodies related to product filing.
- Actively participate in the Product Development Implementation Team to discuss and review product development matters.
- Review product specifications and assist with system setup for new products or product modifications, including User Acceptance Testing (UAT).
- Contribute to the preparation of product proposals for partners, particularly around sales compensation structure, to ensure competitiveness and profitability.
- 2) Experience AnalysisPerform experience analyses of key assumptions e.g. claims, mortality and persistency.
- 3) Sales Material SupportSupport the preparation and review of sales materials, including sales illustration systems, brochures, agency manuals, and training materials.
- Required qualification:Bachelor's or master's degree in actuarial sciences, Statistics, Mathematics, Finance or related field.
- 0-1 years of experience in Actuarial Pricing and/ or Product Development in insurance or banking business.
- Strongly in actuarial, numeric, insurance pricing skills.
- Familiar with Excel advance VBA, R, Python, Power BI.
- Good English communication.
- Strong coordination and presentation.
Experience:
2 years required
Skills:
Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English
Job type:
Full-time
Salary:
฿25,000 - ฿28,000, negotiable
- Position Summary
- We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
- Provide daily CRM helpdesk support via phone, email, or remote tools
- Troubleshoot user issues and guide them through solutions
- Document and track technical problems and resolutions
- Assist with user onboarding, training sessions, and usage guidance
- Monitor CRM usage and proactively offer tips and support to users
- Liaise with the technical team for system-level escalations
- Maintain CRM-related documentation, FAQs, and user guides
- Gather user feedback and suggest usability improvements.
- Diploma or Degree in IT, Computer Science, Business Computer, or a related field
- 1-3 years of experience in IT Support, Helpdesk, or CRM user support
- Familiarity with CRM systems (PipeDrive preferred, but not required)
- Good communication skills in Thai and fair in English
- Strong customer service mindset and problem-solving skills
- Organized, patient, and able to explain technical steps to non-technical users
- Ability to multitask and manage support cases efficiently
- Basic knowledge of CRM configuration or data handling is a plus.
- What's the Offer
- Competitive salary and overtime pay
- Friendly, collaborative, and supportive work environment
- Opportunity to grow in CRM expertise and customer support
- Access to sales and leadership training tools
- Career advancement within our Digital Solutions team.
Skills:
SQL, Research, Digital Marketing
Job type:
Full-time
Salary:
฿40,000 - ฿50,000, negotiable
- Lead and Manage Paid Campaigns: Plan, execute and optimize lower-funnel campaigns, including lead generation, web conversions and CPAs, across major platforms (Meta, Google, TikTok, Line etc.).
- Effectively communicate campaign insights, performance, and key learnings to the team on a weekly/monthly basis. Provide clear and actionable recommendations based on campaign performance and Return on Ad Spend (ROAS).
- Collaborate with team to ideate media strategies, target audience profiles, and ad c ...
- Take responsibility for campaign optimization, adjusting budget allocation to ensure efficient and effective use of resources. Propose new strategies and tactics to improve campaign performance and achieve desired outcomes.
- Be the main point of contact for local optimization, driving strategies aimed at increasing seller sign-ups while maintaining a strong focus on quality acquisition.
- Analyze data, dashboards, and SQL reports to evaluate campaign performance and ROI. Use insights to guide campaign improvements and ensure alignment with business goals.
- Conduct in-depth research to understand the target audience's behavior, consumer demand, and keyword trends to craft data-driven media campaigns.
- Work closely with regional PICs to implement local best practices and optimize campaigns to drive seller acquisition in specific regions.
- Generate ideas for ad creatives and specifications, ensuring campaigns are aligned with client goals and are optimized for performance.
- Experience in A/B testing and conversion rate optimization to improve campaign effectiveness.
- Excellent communication and interpersonal skills to coordinate with cross-functional teams.
- 2-3 years of working experience in a digital marketing, sales team management.
- Highly motivated willing to push or go extra mile to drive impact with high ownership.
- Excellent analytical skills and data visualization skills, SQL would be a plus.
- Bachelor s and/or Master s degree in a relevant field of study.
- Extensive knowledge and practical experience in Social Media Advertising - Proven project management and team leadership skills.
- Interest in startup culture, self-motivated, ability to work under pressure, highly responsible.
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- FB: Krungsri Career.
- LINE: Krungsri Career.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
SAP, ERP, Quality Assurance
Job type:
Full-time
Salary:
negotiable
- Support the implementation and integration of SAP S/4HANA for pricing operations.
- Ensure high data quality and governance across all pricing systems.
- Collaborate with IT and functional teams to enhance pricing system capabilities.
- Assist in business continuity and disaster recovery planning for pricing data.
- Conduct UAT testing and develop test scripts.
- Ensure smooth implementation with no business impacts.
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
- Strong proficiency in SAP or other ERP, including pricing condition records and system interfaces.
- Excellent data management and data quality assurance skills.
- Proficiency in Microsoft Excel and other data analysis tools.
- Strong analytical and problem-solving abilities.
- Effective communication and collaboration skills.
- Precision, attention to detail.
- Ability to quickly catch-up OTC process.
- Experience in OTC (Order to Cash), data management, or a related field. Pricing operations is a plus.
- Experience with SAP or other ERP implementation projects is highly preferred.
- Familiarity with CRM platforms.
- Familiarity with data governance and quality assurance practices.
Skills:
Sales, Negotiation, Industry trends
Job type:
Full-time
Salary:
negotiable
- Manage and motivate a team of Data Center Sales Specialists and Client Managers to achieve sales targets and business objectives.
- Develop and execute sales strategies aligned with organizational goals and market dynamics.
- Allocate sales territories and targets effectively, ensuring operational plans support continuous improvement.
- Mentor, coach, and provide technical and commercial guidance to the sales team to enhance their effectiveness.
- Oversee sales forecasting, pipeline management, and reporting accuracy.
- Identify and pursue new business opportunities within existing and new accounts.
- Collaborate closely with Client Managers and pre-sales teams to qualify and close complex data center deals.
- Build and maintain strong relationships with key decision-makers, partners, and ecosystem stakeholders.
- Develop account plans and go-to-market strategies in partnership with vendors and internal teams.
- Support negotiation and deal closure processes, ensuring alignment with client needs and company offerings.
- Maintain deep knowledge of data center technologies including servers, storage, networking, cloud solutions, and software-defined infrastructure.
- Address technical challenges during the sales cycle and articulate value propositions tailored to client business goals.
- Work with technical architects to design and present comprehensive data center solutions.
- Stay current on industry trends, competitive landscape, and pricing strategies.
- Analyze market conditions, competitive positioning, and customer requirements to inform sales strategies.
- Collaborate with marketing and engineering teams to develop technical collateral, white papers, and presentations.
- Represent the company at trade events and industry associations to promote products and solutions.
- Ensure CRM and sales tools are updated accurately to reflect pipeline and opportunity status.
- Job QualificationsProven track record of minimum 5 years in data center sales, preferably with experience managing sales teams.
- Strong expertise in data center infrastructure solutions including compute, storage, networking, cloud, and software-defined technologies.
- Demonstrated ability to develop and execute sales strategies and manage complex sales cycles.
- Excellent leadership, coaching, and interpersonal skills.
- Strong business acumen with the ability to understand and align solutions to client business objectives.
- Experience working with channel partners, system integrators, and ecosystem alliances.
- Ability to work collaboratively across internal teams and with external stakeholders.
- Proficient in sales methodologies, CRM systems, and sales reporting tools.
- Willingness to travel as needed within the assigned territory.
- Fluent in English both written and verbal (Minimum 700 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Telesales, Excel, Energetic, English
Job type:
Full-time
Salary:
฿15,000 - ฿20,000, negotiable
- Work closely with hiring managers to understand their recruiting and selection requirements in order to meet hiring needs on a timely basis.
- Responsible for end-to-end recruitment process from sourcing, job advertising, resume screening, interviewing, onboarding to deliver headcount targets.
- Prepare the hiring approval form and other recruitment administrative tasks.
- Other tasks as assigned.
- Bachelor degree in any related fields.
- Min 1-2 Years' experiences in Recruitment from corporate or recruitment agency.
- Experience in recruit Telesales is a plus.
- Fair Command of Spoken and Written English.
- Proficient in MS Office (Word, Excel).
- A good team player.
- High energetic person.
- Opened mindset attitude.
- Willing to work as temporary staff for 6 months.
Skills:
M&A, Social media, Web development
Job type:
Full-time
Salary:
negotiable
- 3-5 years experience.
- MA/MS or BA/BS in Computer Science, Information Management, or related discipline.
- Strong background in web content strategy in conjunction with content management systems, as well as a strong understanding of multimedia, social media, web metrics, search engine optimization, and information architecture/usability.
- Experience with content management systems.
- HTML, CSS, XML, PHP, ASP, SQL, etc.
- Experience with multi-channel content optimization using portal solution..
- Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted".
- FB: Krungsri Career.
- LINE: Krungsri Career..
Job type:
Full-time
Salary:
negotiable
- บริหารโครงการบางกอก อาร์ต เบียนนาเล่ และโครงการอื่นๆ ที่เกี่ยวข้องตามที่ได้รับมอบหมาย และทำงานภายใต้ Artistic Director และ Guest Curator ในการประสานงานศิลปิน และประสานงานโครงการต่างๆ ให้ออกมาลุล่วง.
- วางแผนการทำงาน และบริหารจัดการให้โครงการลุล่วงในทุกช่วงเวลา และกำกับดูแลการทำงานของทีมผู้ช่วยคิวเรเตอร์ ทีมงาน ทีมติดตั้ง และซัพพลายเออร์ต่างๆ ที่เกี่ยวข้อง.
- ดูแลผลงานสะสมของ Bangkok Art Biennale Foundation ร่วมกับคณะทำงาน.
- ประสานงานข้ามฝ่ายกับคณะทำงานและผู้เกี่ยวข้อง รวมถึงการสนับสนุนงานด้านการวางแผนงบประมาณ การหาทุน งานประชาสัมพันธ์และการสื่อสาร.
- ประสานงานกับหน่วยงานภายใน และภายนอก รวมถึงสถานทูต เครือข่ายต่างประเทศ และเครือข่ายศิลปินและองค์กรศิลปวัฒนธรรมต่างๆ ที่เกี่ยวข้อง.
- ประสานการผลิตนิทรรศการ จัดทำชุดข้อมูลความรู้ และจัดทำสิ่งพิมพ์ สื่อการสอนต่างๆ.
- ร่วมกับคณะทำงานในการดูแลเนื้อหาของโครงการทางการศึกษาที่เกี่ยวข้อง.
- งานอื่นๆ ตามที่ได้รับมอบหมาย
- มีประสบการณ์อย่างน้อย 5 ปี ในการบริหารโครงการ ประสานงาน โดยเฉพาะด้านศิลปวัฒนธรรม พิพิธภัณฑ์ การจัดนิทรรศการ การจัดอีเว้นท์ประเภทศิลปวัฒนธรรม และมีพื้นฐานความเข้าใจการบริหารจัดการนิทรรศการรอบด้าน ตั้งแต่การเตรียมการไปจนจบโครงการ.
- มีความรู้และชื่นชอบศิลปะร่วมสมัย ติดตามกระแสของสังคม หากมีประสบการณ์ที่เกี่ยวข้องกับศิลปะร่วมสมัย จะพิจารณาเป็นพิเศษ.
- สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
Skills:
Game Development, Negotiation, Budgeting, English
Job type:
Full-time
Salary:
฿38,000 - ฿57,000, negotiable
- Develop and oversee comprehensive game project plans, strategize and create schedules, and coordinate resources to achieve project objectives.
- Ensure timely completion of projects within specified scope, meeting quality standards, and exceeding client expectations.
- Serve as a key contact point between game developers and the internal team, providing updates on project status, addressing issues, identifying potential risks, and designing mitigation plans.
- Manage project budgets, monitoring expenses to ensure adherence to financial constraints.
- Lead and manage the customer support team and resolve player issues such as technical difficulties, account problems, in-game purchases, or gameplay complaints.
- Bachelor s degree in Business Management, Computer.
- Proven experience of 3-5 years as a Project Manager, preferably.
- In-depth understanding of the gaming industry, trends, and market dynamics.
- Familiarity with game development processes and time management skills to ensure projects are delivered on schedule Effective negotiation skills for dealing with clients, vendors, and internal stakeholders.
- Excellent command of English in verbal and written communication skills.
- Strong leadership and team management and ability to motivate teams.
- Strong analytical and problem-solving skills.
- Proficient in budgeting and financial management for projects.
Experience:
3 years required
Skills:
Pleasant Personality, English
Job type:
Full-time
Salary:
negotiable
- Collaborate closely with the Boutique team members to achieve the monthly WFJ targets as well as drive the rôle as the brand ambassador transmitting the brand values & culture to clients.
- Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge.
- Share knowledge, market intelligence and information about WFJ with the team members to help build a high performance team.
- Provide qualitative feedbacks regularly to Boutique Management team and WFJ Merchandising team on collection performance, product quality and challenging item push.
- Partner with the Visual Merchandising team on the optimisation of display and visibility such as ensuring frequent changes on display, increasing visibility of challenging items, etc.
- Work closely with Timepieces & Fine Jewelry Expert (TFJE) and WFJ Deputy Head of Boutique to ensure tidiness to increase visibility.
- Work closely with Fashion Advisors to recruit new clients as well as to convert existing Fashion clients to WFJ.
- Partner with Fashion Advisors to develop long-lasting relationship with existing WFJ clients and continue to fuel inspiration through strong and engaging WFJ story-telling, right product offering, and best-in-class services.
- Ensure all customer service and after-sales requests are handled according to the guidelines.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
- What you will bring Minimum 3 years of sales experience preferably from international Watch & Fine Jewelry (WFJ) brands.
- Strong knowledge of WFJ collections (including technical knowledge) and basic alteration skills with the experience of handling high profile clientele.
- Knowledge of WFJ competition environment & trends.
- Pleasant personality with high level of sophistication & refinement.
- Strong communication skills (Thai and English) with team working spirit, aiming for the total business goals of the boutique.
- Comfortable with retail working hours such as on weekends and public holidays.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Job type:
Full-time
Salary:
฿45,000 - ฿67,500, negotiable
- Work closely with product and business team leader to understand and execute a product strategy that aligns with the company's overall business goals. This may include conducting market research, analyzing of the competitor landscape research and needs. Collaborating with other and technical team to identify product requirements.
- Understand the selling process including operation players, definition of services and policies of business process and engage with various team functions for gathering inputs for generating business outcome (engineering, operation, IT, support, billin ...
- Develop and execute a product roadmap: gathering and analysis business needs to define the value proposition to delivery.
- Develop new technology product partners to continuously product improvement.
- Learn to build product offering (price strategies, promotion plan) to address target segment.
- Build internal team relationships across AWN to deliver and support the right results for business growth.
- Develop product materials (decks, used case, technical specifications, demo) and manage regular updating.
- Monitor and tracking business performance and preparing regular reports.
- Bachelor s degree in IT or Telecommunications.
- 2-3 year experience in product management, pricing, product development, and/or related areas.
- Proven track record of taking ownership and driving results.
- Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment.
- Collaborative and enthusiastic attitude.
- Open-minded and enjoys solving problems.
- PC skills; Advance on Excel (Pivot table/Data analysis such as Power Bi), Intermediate on Word/PowerPoint.
- Past experience in Product Development or driving enterprise Cloud product is a plus.
- Verbal and written interpersonal skills in English.
- Preferred Qualifications.
- Prior experience in Enterprise Cloud Business and Technology is a major plus..
- AIS Cloud Business Development.
- Work closely with product and business team leader to understand and execute a product strategy that aligns with the company's overall business goals. This may include conducting market research, analyzing of the competitor landscape research and needs. Collaborating with other and technical team to identify product requirements.
- Develop product offering or price strategies, promotion plan, or special pricing to address target segment or channel.
- Manage the creation of product materials and drive go-to-market strategies by collaboration with cross-functional teams.
- Build internal team relationships to deliver and support the right results for business growth.
- Drive sales enablement by leading the sales strategies and demand generation.
- Develop sales tools including pitch decks, case studies, and product demos.
- Develop and lead the execution of channel partners roadmap: Understand of product strategies, strengths, weaknesses, value proposition and challenges in growing business together.
- Monitor and tracking business performance and preparing regular reports.
- Bachelor s degree in IT Product Marketing, Business Administration, Telecommunications a related field.
- 3+ year experience in business management, pricing, and/or product marketing, business development, and / or related areas.
- Proven track record of taking ownership and driving results.
- Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment.
- Collaborative and enthusiastic attitude.
- Open-minded and enjoys solving problems.
- PC skills; Advance on Excel (Pivot table/Data analysis such as Power Bi), Intermediate on Word/PowerPoint.
- Past experience in Business Developement experience or driving enterprise product is a plus.
- Verbal and written interpersonal skills in English.
- Preferred Qualifications.
- Prior experience in Enterprise Cloud Business and Technology is a major plus.
Skills:
SAP, Compliance, Project Management
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in computer engineering, Computer Science or a relevant field; certifications in SAP or specific SAP applications are advantageous.
- Proven experience in the management, optimization, and support of enterprise-level SAP applications.
- Strong technical knowledge of SAP applications, integration technologies, and best practices.
- Proficiency in SAP application security measures, compliance requirements, and data protection.
- Excellent problem-solving skills and the ability to diagnose and resolve complex SAP application-related issues.
- Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.
- Detail-oriented with a commitment to documentation and best practices.
- Ability to adapt to evolving technology trends and maintain a proactive approach to SAP application management and optimization.
- Project management skills for executing SAP application-related initiatives.
- The Enterprise Application Specialist for SAP role is integral in maintaining and enhancing the performance, functionality, and security of SAP applications, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for SAP-related escalations from functional teams.
- ROLE & RESPONSIBILITY.
- Application Management: Oversee the administration, configuration, and maintenance of enterprise-level SAP applications through SAP Basis and SAP Functional team to ensure their availability and reliability.
- Integration and Interoperability: Facilitate the integration of SAP applications with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.
- Application Enhancement: Collaborate with business units to identify opportunities for improving SAP application functionality, streamlining processes, and enhancing user experience.
- Vendor Relations: Engage with SAP application vendors and suppliers, manage relationships, and negotiate contracts to ensure the efficient operation of SAP software solutions.
- User Support: Provide technical support and issue resolution for end-users, working to resolve SAP application-related problems promptly and efficiently.
- Security and Compliance: Implement and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with industry regulations and internal policies.
- Documentation and Training: Create and maintain comprehensive documentation of SAP application configurations and procedures. Develop and deliver training programs to empower users and maximize the value of SAP applications.
- Performance Monitoring: Continuously monitor SAP application performance, diagnose and address issues, and optimize resource utilization to improve overall efficiency.
- ROLE & RESPONSIBILITY.
- Upgrades and Patch Management: Plan and execute SAP software upgrades and patches, ensuring applications remain up-to-date with the latest features, enhancements, and security fixes.
- Change Management: Manage changes to SAP applications, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.
- Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical SAP applications to minimize downtime.
- Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in SAP application performance and usage.
- Focal Point for Escalations: Act as the focal point for SAP-related escalations from functional teams, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.
Skills:
Finance, Negotiation, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Education: Master Degree MBA / Finance / Economic or other.
- Working experience: At lease 5 Years in Business Negotiation / International Business.
- Expert areas: Excellent in English writing and communication, Negotiation and coordination skill, Proficient in Microsoft office.
- Other qualifications: Exhaustiveness, Logical thinking, management skill, Well-organize, Fast learning, Positive thinking.
Skills:
Excel, Tableau, Power BI
Job type:
Full-time
Salary:
negotiable
- Develop large format (Hyper, Market, Food Place) understanding and lead to competitiveness enhancement with operation team.
- Optimize event / theme and corporate campaign efficiency through in-depth analysis and collaboration with business partner.
- Integrate pricing survey into trade analysis to reflect a holistic view and influence policy direction.
- Deliver annual and monthly calendar impact analysis on trade performance of large format.
- Monitor market share performance of large format by region and category with driver and detractor pinpointed.
- Bachelor's degree of any fields.
- 3-5 years experience in Trade Analyst in Retails or FMCG Business.
- Proficient level of MS. Word, MS. Excel, MS. PowerPoint, and beginner level of Tableau and Power BI.
- Strong analytical and presentation skill.
- Ability to use data analytical tools: Nielsen, AAP, Kantar or Price index.
Experience:
2 years required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿30,000 - ฿45,000, negotiable
- Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
- Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
- Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
- Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
- Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
- Client Consultation & Enablement.
- Work closely with clients to understand business pain points and map them to CX workflows..
- Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
- Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
- Project Management & Cross-team Coordination.
- Support Project Managers in client communication, requirement gathering, and documentation..
- Serve as a liaison between Sales, Development, and Customer Support teams..
- Assist in coordinating solution partnerships and third-party integrations..
- Post-Implementation & Success Tracking.
- Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
- Track usage analytics and suggest continuous improvements..
- Develop user manuals and knowledge base articles for internal and external use..
- Must-Haves.
- 2-4 years of experience in CX or SaaS solution consulting..
- Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
- Strong project coordination, documentation, and user training skills..
- Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
- Excellent Thai communication skills, with intermediate English proficiency..
- Bonus Skills.
- Prior experience implementing Larksuite and/or Alfreddesk..
- Familiarity with ERP, billing workflows, or CRM integrations..
- Certifications in Freshworks, Zendesk, or similar cloud platforms..
- Work Style.
- Location: Hybrid (Bangkok-based).
- Employment Type: Full-Time.
- Ready to Empower CX Transformation?
- Join a purpose-driven, people-first team reshaping the digital workplace.
- Apply now or learn more at: [email protected].
Skills:
Scrum, English
Job type:
Full-time
Salary:
negotiable
- Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
- Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
- Monitor status of planned activities and keep project and resource on plan.
- Update projects regularly to project sponsor/steering committee and propose project issues resolution.
- Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
- Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
- Bachelor s or Master s degree required with any fields background.
- Preference for project management training and/or certification.
- At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
- Background in cloud AWS or related is preferred.
- Experience in supervising and coaching subordinates.
- Excellence communication in both Thai and English.
Experience:
5 years required
Job type:
Full-time
Salary:
negotiable
- Review Retail or Package Product claims cases to determine validity and verification of coverage within own assigned authority; identify the need for further investigation and subsequent settle claims by acceptance or denial payment in accordance to claims processing guidelines contract provision to ensure accuracy of claims settlement.
- Prepare over authority claims cases to superior for review and approval.
- Review pending cases and contact the medical providers and concerned parties to obta ...
- Control and monitor the reinsurance process to ensure the accuracy, completeness and timeliness.
- Control and monitor Salvage Sale Process in order to maximize the most benefit and transparence process.
- Work on paperless to ensure efficiency and completeness of claim process according to the company's policy and targets.
- Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work's quality and continuous improvement.
- Must Have QualificationsBachelor's in Nursing.
- At least 5 years of experience in Claims Assessor.
Job type:
Full-time
Salary:
negotiable
- Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
- Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
- Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
- Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
- Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
- Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
- Work with cross function within organization in role areas.
- Maintain good relationship with journalist insurance sector and other sectors in the role areas.
- Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
- Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
- At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
- S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.
Skills:
Automation, Data Entry, English
Job type:
Full-time
Salary:
negotiable
- Customize fields, workflows, and business processes according to HR policies and procedures.
- Develop customized reports and dashboards to meet the needs of HR and other stakeholders.
- Collaborate with HR stakeholders to identify opportunities for process or system improvement, automation, and standardization to streamline HR operations and increase efficiency.
- Participate in system enhancement projects, including requirements gathering, testing, and implementation.
- Ensure accurate and timely data entry, updates, and corrections in accordance with established data governance standards.
- Document processes, procedures, and system configurations to ensure knowledge transfer and continuity.
- Monitor data quality and troubleshoot issues to identify root causes and implement corrective actions.
- Serve as the primary point of contact for HRIS-related inquiries, issues, and user support.
- Provide training and guidance to HR staff and end users.
- A bachelor's degree in Computer Science, Information Systems, HR Management, Business Administration, or any related field.
- At least 5 years of experience as an HRIS.
- Proficiency in Workday HCM is preferable.
- Experience in documenting processes, as well as performing diagnostic tests and audits.
- Good in interpersonal and communication skills.
- Good command in English.
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