Skills:

English, Vietnamese

Job type:

Full-time

• Reports into the Market Unit Corporate Segment Lead covering Partner-driven territory across Indochina (Thailand), Vietnam, and Philippines.
• Drives an ecosystem-first operating mindset and engagement across all APAC and Market Units (MUs).
• Interlocks with the Market Unit Head of Partner Sales & Services (PES) to ensure alignment on partner strategy and execution.
• Leads the sales implementation and execution of the Partner Driven/Partner Led Territory engagement model, scaling it in collaboration with PES.
• Owns pipeline and revenue targets associated with the partner-led engagement model.
• Coordinates with TEMs and Partner Managers to ensure consistent adoption of best practices and methodologies.
• Monitors and analyzes partner performance, identifying opportunities for improvement and driving initiatives to enhance success.
• Champions innovation and continuous improvement in partner engagement, leveraging digital services and new approaches.
• Acts as a coach and mentor for TEMs, supporting their development and alignment with global priorities.
• What You Bring.
• Extensive experience in local and regional sales leadership, preferably in territory/channel sales and partner-led models.
• Proven track record in driving large-scale transformation and scaling operating models across multiple regions.
• Deep understanding of multi-channel go-to-market strategies and partner ecosystem dynamics.
• Strong collaboration and influencing skills, with the ability to work effectively across global and regional teams.
• Strategic mindset with ability to translate vision into actionable plans and measurable outcomes.
• Excellent communication skills in English; additional languages (Thai, Vietnamese) are a plus.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Job type:

Full-time

• เรียกรายงานรับส่งไฟล์เพื่อขอกรมธรรมกับบริษัทประกัน.
• เรียกรายงานยกเลิกประกันกับบริษัทประกัน.
• ตรวจสอบความถูกต้องของการรับกรมธรรม์จากบริษัทประกัน.
• ติดต่อประสานงานกับบริษัทประกันและหน่วยงานที่เกี่ยวข้อง.
• ติดตามกรมธรรม์ค้างรับ.
• จบปริญญาตรี สาขาใดก็ได้ที่เกี่ยวข้องกับการปฎิบัติงาน.
• มีทักษะความรู้เกี่ยวกับคอมพิวเตอร์พื้นฐาน: MS Word, MS excel เป็นอย่างดี.
• มีประสบการณ์เกี่ยวกับงานประกันภัยหรืออื่นๆที่เกี่ยวข้อง.

Skills:

Finance, English

Job type:

Full-time

• Bachelor s Degree Major in Finance, Economics or related fields.
• Good command of English.
• Experience in Domestic cheque or New graduates are welcome.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Skills:

ETL, Compliance, SQL

Job type:

Full-time

• Design, implement, and manage end-to-end data pipelines architectures.
• Configure and maintain data ingest workflows (ETL) across several production systems.
• Transform data into Data Mart, Data Model that can be easily analyzed.
• Ensure data accuracy, high usability, timely availability, and strong performance.
• Demonstrate a hands-on development mindset with a willingness to troubleshoot and solve complex problems.
• Ensure compliance with data governance and security policies.
• Minimum of 3 years of work experience as a Data Engineer.
• Strong SQL skills with knowledge of NoSQL tools and languages.
• Strong proficiency in Python scripting.
• Experience with AWS Cloud Data Platform services such as S3, Redshift, Glue, Step Functions, and Lambda.
• Experience with other cloud data platforms such as GCP or Azure is an advantage.
• Experience working on Big Data platform is an advantage.
• Strong business understanding, with the ability to identify business problems, define business goals, and locate relevant data.

Skills:

Accounting, Financial Analysis

Job type:

Full-time

• Associate with BU head to determine vision, direction and strategies for budget management to align with corporate directions and goals.
• Analyze and provide overview direction of budget management of the company inclusive with compare to market practices in the same industries.
• Manage and improve day-to-day operations of budget management for higher efficiency and effectiveness in order to reach the goals.
• Oversee and monitor possibility of feasibility projects, operating costs and other relates to budgeting.
• Provide solutions and approve towards budgeting management for business units to align with budget management strategy including balance business objectives and budget spending of each business units to achieve company' goals.
• Bachelor degree or Higher in a major of Accounting.
• At least 10 years of experience in Financial Management or Budget Management.
• Strong knowledge in financial analysis, feasibility studies and budget management.
• Strong in Google Sheet (Advanced).
• Excellence in numerical analysis and thorough.
• Good interpersonal skill and time management.
• Able to work under pressure.

Skills:

Finance, English

Job type:

Full-time

• Bachelor s or Master s degree in Finance, Environmental Engineering, Sustainability, Climate Risk, Economics, or related disciplines.
• Strong background and track record on ESG journey, strategic plan, proposing the project or pitching, or related- experience.
• Well balancing logic on business objective and ESG driven or demonstrate optimization for ESG integration.
• Understanding of sustainable finance frameworks, green taxonomy, and transition finance principles.
• Experience working in large corporations, listed companies, financial institutions, or multinational organizations is preferred.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong English communication skills (written and verbal).
• Contact: K.Tanat 02------870.
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

Skills:

Compliance, Finance, Accounting, English

Job type:

Full-time

• Collaborate and coordinate cross-functionally to drive understanding of business processes and initiatives throughout the company, including the preparation of consolidated financial reports and disclosures.
• Work closely with management in the development and improvement of business processes and initiatives.
• Proactively keep updated with regulations, identify and analyze regulation gaps, and ensure compliance in relevant processes.
• Help prepare and assemble monthly management reports.
• Perform tasks with prudence and attention to detail.
• Participate in or execute ad hoc tasks or projects to support the disclosures of financial reporting.
• Partner closely with execution teams to identify and resolve operational or process issues effectively.
• Bachelor's Degree or higher in MBA, Economics, Finance, Accounting or related fields.
• At least 8-10 years experience in Financial or Banking industry.
• Experience in Accounting and Financial Statements's Preparation is advantage.
• High achievement drive.
• Good communication skill and able to collaborate well with many parties.
• Good command of both written and spoken English.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• สอบถามข้อมูลเพิ่มเติม: Talent Acquisition Center 0-2-------- Ext.--811.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

Skills:

Compliance, Accounting, Finance

Job type:

Full-time

• Check and review the completeness of Personal Loan application/support documents.
• Verify and underwrite Personal Loan application and ensure compliance with bank's policy.
• Approve, decline, reject case or recommend the case for approval.
• Protect the bank from potential loss by report abnormal case to superior..
• Bachelor s degree in business administration, Accounting, Finance, Economic or related field.
• At least 1 years of experience in Credit Analyst, Credit Underwriter or any related.
• Fresh Graduates are welcome.

Job type:

Full-time

• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

Experience:

2 years required

Skills:

Good Communication Skills, Problem Solving, Business Statistics / Analysis, Teamwork, Project Management, Thai, English

Job type:

Full-time

• Coordinate with internal and external stakeholders for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within its scope and expected result.
• Develop a detailed project plan to monitor and track project performance, specifically to analyze the successful completion of short and long-term goals, and able to see or sense of the preventive problem and proactively prevent it.
• Evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organizations or project managers.
• Balance the relationship with the client and all stakeholders.
• Age 25-35 years old.
• A Bachelor s degree in any field especially in Human Resource, Business management, IT or equivalent.
• A minimum 2-year experience working in coordination field experiences.
• Systematic & creative thinking with ability to plan and solve the problem and be observant.
• Excellent decision-making and leadership capabilities.
• Solid organizational skills including attention to details and multitasking skills.
• Enjoy in design on story creation with photos or VDOs shooting and editing.
• Willing to learn and embrace change constantly.
• Strong interpersonal skills with working knowledge of Microsoft Office.
• Strong verbal and written communications skills are essential especially in Thai, and fair command of English.
• Visit our website at www.pacrimgroup.com for more information regarding our organization..

Job type:

Full-time

• The F&B Cost Control Manager is the senior financial position overseeing all aspects of the food and beverage operation management for The Mall Group's venues. This role is responsible for financial strategy, P&L management, budget oversight, and cost control across all venues. and take care of TMG Accounting for P&L and budget reporting for our F&B group..
• Oversee the preparation and submission of monthly and annual financial reports for all venues.
• Analyze financial data, including trends, variances, and performance metrics, to provide actionable insights to the GGM and other senior leaders.
• Present comprehensive financial reporting to senior management summarizing key financial metrics and performance, and offering recommendations for improvement.
• Track and monitor budget performance, providing monthly forecasts and adjusting financial projections.
• Implement and manage cost control systems to ensure financial efficiency across all venues, focusing on food and beverage costs, labor cost, and overhead expenses.
• Perform cost-benefit analyses on menu items, ingredients sourcing, and supplier contracts to ensure maximum profitability.
• Oversee inventory management, ensuring that inventory systems are accurate and reflect the actual usage of goods.
• Manage cash handling and banking activities, ensuring compliance with company policies and safeguarding financial assets.
• Ensure compliance with all relevant financial regulations, including local tax laws, reporting requirements, and industry standards.
• Work closely with Operations Directors, Culinary Directors, and other senior leaders to ensure financial alignment with operational strategies.
• Coordinate with TMG Accounting on monthly P&L reporting, ensuring timely and accurate financial data is provided to the team.
• Lead a small team of F&B accountants, providing guidance, training and mentorship to ensure adherence to company policies and accurate financial reporting..
• Minimum of 5-7 years of experience in Financial management, with at least 3 years in a senior cost control finance role withing the F&B, Horeca or hospitality industry.
• Proven expertise in budget management, cost control, and P&L reporting in multi-venue operations.
• Strong understanding of accounting principles, financial regulations, and compliance standards.
• Experience with F&B-specific financial management tools (e.g., Sage, Quickbooks, etc.).
• Degrees in Accounting, Finance, or related field; professional certification (e.g., CPA, ACCA) are preferred.
• Fair to good in English (Conversational), Thai language skills are highly desirable.

Experience:

2 years required

Skills:

Thai, English

Job type:

Full-time

• Approach potential prospects including advertising for our services and online activities.
• Identify target accounts and customer needs, propose solutions and devise strategies to overcome competitive obstacles.
• Conduct great presentations, account reviews and provide consultancy service to clients on our online advertising service offerings.
• Coordinate with Strategic Team, Creative Team, Production Team, Online Media Team and all external parties.
• Ability to manage multiple campaigns/projects in parallel, under tight deadlines.
• Other duties expected include proper sales reporting, achieving revenue targets, visitation targets and managing collections.
• Bachelor degree or higher in Business Administration; Marketing, Communication Arts, Marketing Communication, or other related.
• Experienced in Digital Marketing Strategies will be advantage.
• Experienced in Digital Marketing 2+ years.
• Fluent in English communication and adept at delivering presentations and collaborating with international entities.
• Skilled in overseeing and managing content across various social media platforms such as Facebook, Line, Instagram, X, etc.
• Passionate about content pertaining to hotels, resorts, and tourism.
• Ability to generate innovative concepts and strategies for online advertisements, content, and campaigns.
• Actively participates in social media, possesses a keen interest in content and emerging online trends, and is not constrained by prevailing fads.

Experience:

No experience required

Skills:

English, Thai

Job type:

Internship

• WorkVenture is a leading career marketplace dedicated to connecting people in Thailand with jobs and companies they love. By offering real company reviews and matching job opportunities to candidates' backgrounds, we help individuals find fulfilling careers. We also provide top-notch Employer Branding solutions and HR consultancy.
• About the Role
• As a Content Creator Intern, you will collaborate with our Marketing Team, Video Editor, and Influencers to develop engaging content and campaigns. This role is ideal f ...
• Collaborate with the Marketing Team, Video Editor, and Influencers to create compelling content and campaigns that align with our brand and service strategies.
• Present your ideas to decision-makers, using data-driven reasoning to gain their buy-in.
• Stay updated on the latest tools, frameworks, and consumer insights to enhance your team's effectiveness.
• Continuously evaluate your work to identify areas for improvement and increase efficiency.
• University graduate or in the final year of studies.
• Good command of English, both spoken and written.
• Video editing skills are a plus but not required.
• Why join us?
• Join WorkVenture to experience the dynamic environment of a fast-growing tech company while making a real difference. Help millions of candidates find jobs and companies they love, and grow your career with us!.

Experience:

No experience required

Skills:

Thai, English

Job type:

Internship

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling..
• Why Join Us?.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

Job type:

Full-time

• ดำเนินการติดต่อกับลูกค้าต่างประเทศเพื่อรับแผนการสั่งซื้อสินค้าใหม่ (New Product) เพื่อนำมากำหนดแผนการดำเนินงานภายในร่วมกับแผนกที่เกี่ยวข้อง รวมถึงการติดต่อสื่อสารถึงความคืบหน้า หรือประเด็นปัญหาที่เกิดขึ้นในกระบวนการดำเนินงาน.
• ประสาน ควบคุม และติดตามการดำเนินงานตามกระบวนการต่างๆ ของการส่งออกสินค้าใหม่เพื่อให้สามารถนำส่งสินค้าได้ตามกำหนดเวลา.
• ดำเนินการจัดทำเอกสารและตรวจสอบความถูกต้อง ของเอกสารที่เกี่ยวข้องกับการกระบวนการออกสั่งซื้อสินค้าใหม่.
• ดำเนินการตรวจสอบควบคุมค่าใช้จ่ายในกระบวนการ รวมถึงการจัดทำรายงานต่างๆที่เกี่ยวข้อง.
• จบการศึกษาระดับวุฒิปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• สามารถใช้ภาษาอังกฤษในการติดต่อประสานงานกับลูกค้าต่างประเทศได้,หากมี TOEIC Score สูงกว่า 500 คะแนนจะพิจารณาเป็นพิเศษ.
• มีทักษะในการสื่อสาร การประสานงาน และความละเอียดรอบคอบจะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Adobe Illustrator, English

Job type:

Full-time

• Support photo/video content, short-form videos, and simple editing for social media, website, and campaigns.
• Assist with captions, basic copywriting, and creative content ideas.
• Follow brand guidelines to ensure consistency.
• Coordinate with internal teams and external suppliers as assigned.

Experience:

No experience required

Skills:

Energetic, Enthusiastic, Good Communication Skills, Work Well Under Pressure, Pleasant Personality, English

Job type:

Full-time

• การพัฒนาเว็บไซต์และแอปพลิเคชัน.
• การจัดการข้อมูลและเอกสาร.
• การผลิตแคตตาล็อก/คู่มือ.
• บริการแปลภาษา.
• Responsilbity.
• ดูแลและพัฒนาความสัมพันธ์กับลูกค้าปัจจุบัน พร้อมสร้างโอกาสทางธุรกิจใหม่.
• วางแผนและดำเนินกิจกรรมการขายเพื่อให้บรรลุเป้าหมายที่ได้รับมอบหมาย.
• ทำความเข้าใจความต้องการของลูกค้าและนำเสนอโซลูชันที่เหมาะสม.
• ประสานงานกับทีมภายในเพื่อจัดทำข้อเสนอและส่งมอบโครงการให้สำเร็จ.
• ติดตามความคืบหน้าของโครงการและสื่อสารกับลูกค้าอย่างต่อเนื่อง.
• นำเสนอบริการและโซลูชันใหม่ตามความต้องการของลูกค้า.
• ดำเนินกิจกรรมพัฒนาธุรกิจผ่านงานแสดงสินค้า การขายทางโทรศัพท์ อีเมลแคมเปญ และช่องทางอื่น ๆ.
• ทำหน้าที่ Project Manager สำหรับโครงการที่ได้รับมอบหมาย.
• คัดเลือกสื่อหรือแพลตฟอร์มที่เหมาะสม และประสานงานการดำเนินโครงการ.
• Native Thai Speaker.
• มีทักษะการสื่อสารภาษาอังกฤษในระดับธุรกิจ.
• มีประสบการณ์ด้านงานขายอย่างน้อย 2 ปี.
• มีทักษะการสื่อสาร การประสานงาน และการบริหารความสัมพันธ์ลูกค้าที่ดี.
• สนใจธุรกิจด้าน IT Solutions, Digital Content หรือ Manufacturing.

Experience:

No experience required

Job type:

Full-time

• ดูแลลูกค้า / ประสานงานกับบุคลากรในองค์กร / จัดตารางเรียน / ดูแลความเรียบร้อยของสาขา
• สามารถใช้โปรแกรมเช่น Microsoft office / Google Drive / Google Docs / Google Sheets ได้เบื้องต้น
• เพศหญิง
• ทำงานได้หลากหลายรูปแบบ พร้อมเรียนรู้ มีความยืดหยุ่น มีพลังงานที่ดี ชอบความท้าท้าย แก้ปัญหาได้ดี
• วันและเวลาทำงาน: เต็มเวลา 10.00 - 19.00 น. หรือมีการปรับกะทำงานเล็กน้อย / ทำงาน 6วัน (สามารถเลือกวันหยุดได้ 1 วัน หยุดวันธรรมดา)
• สถานที่ทำงาน: ห้างสรรพสินค้าฟิวเจอร์พาร์ค รังสิต
• สวัสดิการ ประกันสังคมครบ / อบรมสัมมนา / ชุดยูนิฟอร์ม ปรับเงินเดือนประจำปีตามผลประกอบการและตาม KPI
• เงินเดือน ตามตกลง (พิจารณาตามประสบการณ์และผลงาน).
• เพศหญิง
• บุคลิกภาพดี มนุษยสัมพันธ์ดี รักเด็ก และมีใจรักงานบริการ
• สามารถใช้โปรแกรม Microsoft Office ได้คล่อง
• หากมีประสบการณ์ทำงานในโรงเรียนสอนศิลปะ/ดนตรี/เต้น จะพิจารณาเป็นพิเศษ
• ทำงานวันเสาร์-อาทิตย์ได้ (หยุดวันธรรมดา สัปดาห์ละ 1 วัน).

Experience:

7 years required

Job type:

Full-time

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.