Filter Jobs

Job type:

Full-time

• Promote assigned products to healthcare professionals including physicians, pharmacists, nurses, and hospital staff through planned and regular visits.
• Achieve and exceed territory sales targets and KPIs through effective planning, product detailing, and market development.
• Develop and maintain strong relationships with key opinion leaders (KOLs), prescribers, and other stakeholders.
• Understand and communicate product scientific data, clinical evidence, safety information, and appropriate usage to HCPs.
• Conduct product presentations, educational programs, and in-service training for HCPs and pharmacy staff.
• Identify market opportunities, competitor activity, and customer needs; report field intelligence and market feedback to the sales/marketing team.
• Manage territory business planning including call plans, account mapping, and monthly/quarterly activity reports.
• Ensure ethical promotion of products and compliance with regulatory requirements, industry codes (e.g., local pharmaceutical association guidelines), and company policies.
• Participate in promotional and medical meetings, conferences, and continuing medical education (CME) events as required.
• Bachelor s degree in Life Sciences, Pharmacy, Nursing, Biotechnology, or related field. (Graduates with a science background acceptable; post-graduate degree or MBA is a plus.).
• Prior experience as a Medical Representative or in pharmaceutical sales is preferred (0-3+ years depending on role level).
• Strong understanding of pharmacology, therapeutic areas relevant to the product portfolio, and clinical trial data interpretation.
• Proven track record of meeting or exceeding sales targets, leading overall territory management and consistently achieving strong performance assessment results, is preferred.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to build relationships and influence HCPs and decision-makers.
• Target-driven with strong planning, organizational, and time-management skills.
• Valid driver s license and willingness to travel within the assigned territory.
• High ethical standards and commitment to compliance.
• Work Location
• This role is based in Thailand (BKK).
• Join us in this impactful role and help shape the future of GSK in Thailand.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Skills:

Safety Management

Job type:

Full-time

• กำกับ ดูแล Safety Management ในโรงงานและงานขนส่งให้เป็นไปตามกฎหมายอาชีวอนามัย ความปลอดภัย และสิ่งแวดล้อม.
• พัฒนาระบบงาน อาชีวอนามัย ความปลอดภัย และสิ่งแวดล้อมให้เป็นไปตามมาตรฐานสากล.
• Key Responsibilities วางแผน ตรวจสอบ กำกับดูแลให้โรงงานและงานขนส่งปฏิบัติได้ตามกฎหมาย ระเบียบข้อบังคับ และมาตรการ ด้านความปลอดภัย อาชีวอนามัย และสิ่งแวดล้อม ให้เป็นไปตามสัญญา หรือ มาตรฐานสากล .
• วิเคราะห์งานเพื่อชี้บ่งอันตราย และกำหนดมาตรการป้องกันในให้โรงงานและงานขนส่ง.
• Qualifications ปริญญาตรีวิทยาศาสตร์ สาขาอาชีวอนามัยและความปลอดภัย หรือสาขาที่เกี่ยวข้อง (มีเกรดเฉลี่ยขั้นต่ำ 2.70).
• สื่อสารภาษาอังกฤษได้ดีทั้งการพูดและการเขียน (ต้องมีคะแนน TOEIC อย่างน้อย 550).
• มีประสบการณ์การทำงานที่เกี่ยวข้อง 3-5 ปีขึ้นไป.
• มีความรู้เกี่ยวกับ Standard system: ISO9001, ISO45001, ISO14001, NFPA, OSHA.
• มีความรู้เกี่ยวกับ กฎหมาย และมาตรฐานงานก่อสร้าง และ พรบ.โรงงาน.
• เป็นวิทยากรถ่ายทอดความรู้ ประสบการณ์ ให้ผู้ปฏิบัติงานได้.
• สามารถเรียนรู้มาตรฐาน ความปลอดภัย ทั้งในและต่างประเทศ.
• สามารถไปปฏิบัติงานต่างจังหวัดได้เป็นครั้งคราว.
• Contact: Thanespon (Pon) Email: [email protected]

Job type:

Full-time

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Skills:

Windows Server, Linux

Job type:

Full-time

• Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
• Moderate experience in managed services and knowledge of ticketing tools like ServiceNow.
• Knowledge of management agents, redundancy concepts, and supported. technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup.
• Strong planning skills with an ability to adapt to changing circumstances.
• Ability to communicate and work effectively across different cultures and social groups.
• Active listening skills, including paraphrasing and probing for further relevant information.
• Positive outlook and ability to thrive in a pressurized environment.
• Willingness to work longer hours when necessary and maintain a client-focused approach.
• Bachelor s degree in information technology/computing or equivalent work experience.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Job type:

Full-time

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Job type:

Full-time

• Develop, implement, and enforce robust Security Policies and procedures to protect company assets, employees, and customers.
• Manage and optimize Access Control (AC) systems across all bank premises.
• Lead Incident Response efforts, including investigation, resolution, and reporting of security breaches or emergencies.
• Conduct regular Threat Assessment to identify potential security vulnerabilities and develop mitigation strategies.
• Ensure full Regulatory Compliance with all relevant security laws, regulations, and industry standards, including Regulatory Compliance Management.
• Oversee and manage the bank's Security Operations, including surveillance, patrols, and security personnel deployment.
• Implement and maintain effective Risk Management strategies to identify, assess, and mitigate security risks.
• Plan and execute Emergency Management protocols, including drills and crisis communication.
• Conduct Investigative Skills for security incidents, thefts, and other breaches.
• Develop and deliver comprehensive Security Trainings for all employees, including Health And Safety (H&S) Training.
• Evaluate and implement new Security Technologies to enhance the bank's security posture.
• Demonstrate strong Accountability for the overall security performance and outcomes of the bank.
• Job Qualifications Proven experience in a senior security management role, preferably within the financial services industry.
• Extensive knowledge and practical experience in Access Control (AC) systems.
• Demonstrated ability in Incident Response and crisis management.
• Strong understanding of Regulatory Compliance and Regulatory Compliance Management frameworks.
• Expertise in Risk Management methodologies and threat assessment.
• Proficiency in Security Operations and policy enforcement.
• Excellent Investigative Skills with a keen eye for detail.
• Experience in developing and delivering Security Trainings, including Health And Safety (H&S) Training.
• Familiarity with various Security Technologies and their application.
• Strong leadership, communication, and interpersonal skills.
• High level of Accountability and integrity.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Full-time

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday
• Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Skills:

Analytical Thinking, English

Job type:

Full-time

• Cross Function with Recovery Team for loss dispute/ follow up.
• Analyse & Follow up Loss internal SOC RC.
• Analyse & Follow up with LH for TP lost.
• Lost, Stuck, Hi Value Target by %loss.
• Stuck Lost Trend Analysis.
• Miss Sort Coordinator to Engineer/ LM.
• Product Feature Control Tower.
• Training new feature implementation.
• Request to update AWB sort codes.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

Job type:

Full-time

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Job type:

Full-time

• Objective.
• To ensure that PTTEP can pursue on petroleum exploration prudentially and successfully by improving on work process, up-skill the right person for the right job with professional working philosophy, driving GSX with
• the exploration strategy aligned with company's direction, and to build Explorationist with home-grown model.
• Key Accountabilities.
• Exploration System: advise on the overall working system for petroleum exploration by using 3 modules
• 1) Exploration Key requirement
• 2) Working Organization (Expert, Explorationist & Executor)
• 3) Working philosophy to inspire and motivate subsurface staff working in exploration arena.
• 2) Exploration Plan: advise on strategy & way to pave the exploration planning being aligned with company's direction.
• 3) ADP program management: To advise on ADP program to improve on exploration aspect and support to instruct in exploration part of the course.

Skills:

Industry trends

Job type:

Full-time

• Identify key opinion leaders (KOLs) in the industry, expert speakers, and well-known academicians who can deliver the defined curriculum provide technical and clinical insight with real-world applications.
• Help create convincing communication concepts in cooperation with marketing and external partners.
• Responsible for management of all educational content and materials related to the diagnostics product lines and associated disease states, related industry trends and ...
• Communicate clearly and work collaboratively with internal teams to ensure the same goals achievement.
• Functional management by participating in and driving interdisciplinary project teams.
• Contribute to a flow of relevant publications.
• Create a review of relevant publications and deeply analysis for the scientific communication.
• Initiate an advisory board for gaining insights.
• Develop training and educational materials and programs for Sales & Marketing.
• Bachelors' degree with Pharmacy or Doctoral degree (MD or PhD in Sciences).
• Experience in pharmaceutical industry especially in Medical Affairs is preferred.
• Good presentation and communication skills.
• Good interpersonal skills.
• Requisition Number: 217751 Job Function: Regulatory Services

Skills:

Data Analysis, Enthusiastic, English

Job type:

Full-time

• Assisting in end-to-end recruitment drives, from sourcing high-potential candidates to managing interview logistics.
• Developing and maintaining relationships with local universities for campus hiring and trainee programs.
• Talent Management & Development (L&D): Supporting the design and execution of training programs, performance management cycles, and employee engagement initiatives specific to the Thai market.
• Analyzing employee feedback to identify areas for talent growth and culture enhancement.
• Compensation & Benefits (C&B) / HR Operations: Assisting with data analysis for local salary benchmarking and workforce planning.
• Streamlining HR processes and leveraging HRIS (Human Resources Information Systems) to improve efficiency across the Thai office.
• HR Business Partnering (HRBP): Working alongside seasoned HRBPs to support specific business units (e.g., Tech, Marketing, Operations).
• Providing day-to-day HR support, helping teams navigate challenges and maximize performance.
• Who We Are Looking For We are seeking high-potential, adaptable, and data-driven individuals who thrive in a challenging and high-growth environment unique to the Thai market.
• Mandatory Requirements: A recent graduate (within the last 12 months) with a Bachelor's degree in any discipline. While degrees in HR, Business, Psychology, or related fields are helpful, we welcome all majors demonstrating strong analytical and interpersonal skills.
• A strong academic track record.
• Fluency in Thai and English (both written and verbal) is essential for stakeholder engagement.
• Willingness to learn, a high degree of proactivity, and exceptional adaptability.
• Ideal Attributes (What Makes You Stand Out): Analytical Mindset: Comfortable working with data and spreadsheets; able to draw meaningful insights from metrics to solve organizational problems.
• Exceptional Communication: Articulate and empathetic, capable of building rapport and trust with diverse local and international stakeholders.
• Problem Solver: Highly resourceful and quick-thinking, always seeking efficient ways to improve processes.
• Team Player: Enthusiastic about collaborating across different teams and functions in a fast-paced, dynamic culture.
• Passion for People: A genuine interest in organizational dynamics, employee motivation, and fostering a positive, high-performing culture.

Skills:

Procurement, Project Management, Negotiation, English

Job type:

Full-time

• Lead and manage projects from initiation to completion.
• Develop comprehensive project plans and communication documents.
• Communicate project expectations clearly and effectively to team members and stakeholders.
• Coordinate with cross-functional teams (R&D, Quality, Procurement, Manufacturing, Marketing) for smooth execution.
• Set and manage project expectations, timelines, and deliverables.
• Delegate tasks and monitor progress.
• Identify and resolve project issues and conflicts.
• Track dependencies and critical paths to ensure timely delivery.
• Prepare and present progress reports, proposals, and documentation.
• Proactively manage scope changes and devise contingency plans.
• Bachelor s Degree in Sciences or related fields.
• Proven project management experience (preferably in FMCG).
• Experience in multi-functional and multinational project environments.
• Strong communication skills across all organizational levels.
• Excellent written and verbal English proficiency.
• Detail-oriented with strong analytical and negotiation skills.
• Ability to coach and train stakeholders effectively.
• Proficient in Microsoft Office Suite (including MS Project).
• SAP knowledge/experience is an advantage.

Skills:

English

Job type:

Full-time

• Interpret conversations and communications between Chinese and Thai/English speakers in meetings, and daily operations (warehouse/logistics).
• Translate documents, emails, reports, and other business materials from Chinese to Thai/English and vice versa.
• Assist in cross-cultural communication to ensure smooth business operations.
• Coordinate with various departments to ensure accurate communication and task execution.
• Maintain confidentiality and professionalism at all times.
• Experience in E-commerce / Logistic business will be advantage.
• Requirements: Bachelor s degree in Chinese Language, Business Chinese, or related field.
• Proficient in Chinese (Mandarin), both spoken and written (HSK Level 5 or above is a plus).(Can relax but oral Chinese is a must).
• Strong command of Thai and/or English communication.
• Previous experience in interpretation or translation is preferred.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent interpersonal and cross-cultural communication skills.
• Willingness to travel or work flexible hours if required.
• Able to work at Samut Sakhon (Ekachai Rd.).

Experience:

No experience required

Skills:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Teaching, Thai, English

Job type:

Full-time

• Visiting customers on a regular basis along with the sales team in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team on how to safely & successfully use the company's products, which includes cleaning chemicals & dispenser systems.
• Developing the training arm of the business by setting up all our training protocols, training processes, and a training center, both for our internal use & for training our clients.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Communicating regularly with our production line in order to finetune customer requirements, adapt & expand to cater to new market demands.
• Fluent in Thai & profficient in English.
• Experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in helping pivot a core function of a business.
• This job is for someone who is passionate about the hospitality, F&B & industrial sales (chemical) industry.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

Skills:

Assurance, Excel, Public Speaking, English

Job type:

Full-time

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

Skills:

Budgeting

Job type:

Full-time

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Additional application instructions.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

Skills:

Risk Management, Legal

Job type:

Full-time

• Develop procedures intended to prevent unethical and illegal conduct.
• Drive organisation culture, awareness and ethics towards rigorous risk management and strict compliance.
• Develop and deliver compliance training as needed.
• Set up policies and guidelines to ensure alignment and adherence to legal and regulatory requirements.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

Compliance, English

Job type:

Full-time

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

Job type:

Full-time

• Work with relevant channels to conduct gap analysis, establish training plans, design training classes and training materials on AIA's products and services as well as selling techniques.
• Coordinate and conduct relevant training.
• Supervise and evaluate training programmes, assess results and implement improvements as needed.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.