Experience:

3 years required

Skills:

Mechanical Engineering, Electrical Engineering, Electronics, English

Job type:

Full-time

Salary:

negotiable

• Job Summary.
• Provide high level technical after-sales support to the local sales team, service provider and end-customer (repair, maintenance, and analysis).
• Address to customer s issues, perform failure analysis, plan and propose a solution to the customer and execute resolutions exceeding customer s needs.
• Service Support (Direct).
• Provide after sales technical support on repairs (On-site, In-house Repair, Remote).
• Traveling in the country to provide service and support to the customer.
• Country contact person to communicate with ESP CS on support escalation.
• Provide Epson Robot training to customers.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha/ Excel).
• Service Support (in-Direct/ External Service Provider).
• Manage External Service Provider to provide precise and quick solution to customers.
• Traveling in the country to provide service and support to customers on an event that Service Provider is not able to provide resolution.
• Manage External Service Provider Service Quality.
• Country contact person to communicate with ESP CS on support escalation.
• Provision of service parts required for customer support.
• Provide Epson Robot training to Service Provider.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha System / Excel).
• Spare Parts Management.
• Forecast Inventory and Cost Management.
• Maintenance of Part Price List (PPI), Epson Selling Price.
• Support In-Warranty Claims.
• Coordinate part sales transactions.
• Report In-Warranty parts claim cost.
• Sales and Service Support.
• Support local sales/ presales members on install/ setup of demo units (exhibition, customer s visit and demonstration).
• Plan support activities in regard to customer s support request.
• Prepare Quotation on support charges (parts, labour, travel and training).
• Coordinate of sales and services.
• Report after-service-parts, sales revenue.
• Male, Thai Nationality, Age not over than 37 years old.
• Bachelor s/ Master s Degree in technical specialism (Mechanical/ Mechatronic/ Electrical/ Electronic Engineering and etc).
• At least 3 years of hands-on working experience in troubleshooting/ maintaining and repair of the electrical/ electronic/ mechanical systems on equipment.
• Skillset: Microsoft Office (Excel, PowerPoint Word, PowerPoint), Basic Programming knowledge, Able to understand mechanical drawing, electrical diagram, PLC Ladder Diagram).
• Good command of English(spoken and written).
• Able to travel domestic and travel overseas.
• Working Hour: 8:30 - 17.30 (Mon - Fri).

Experience:

No experience required

Skills:

Adobe Illustrator, After Effects, Adobe Photoshop

Job type:

Full-time

Salary:

฿15,000 - ฿35,000, negotiable

• มีความคิดสร้างสรรค์ในการออกแบบงาน Artwork และสื่อสิ่งพิมพ์ต่างๆ.
• ออกแบบ Artwork ต่างๆ.
• ออกแบบสื่อสิ่งพิมพ์.
• สามารถใช้โปรแกรมงานกราฟฟิค Illustrator, Photoshop และโปรแกรมที่เกี่ยวข้องกับงานออกแบบ ได้เป็นอย่างดี.
• สามารถใช้โปรแกรมตัดต่อวีดีโอ Premier, 3D, Sketch up, After Effect และโปรแกรมที่เกี่ยวข้องกับงาน Multimedia ได้เป็นอย่างดี.
• มีความคิดสร้างสรรค์ (Creativity) เข้าใจพื้นฐานการตลาด นำเสนอแนวทางการออกแบบที่ทันสมัยและเหมาะสมกับบริษัทได้.
• เป็นคนมีไหวพริบ ทันต่อสถานการณ์ปัจจุบัน พร้อมเรียนรู้สิ่งใหม่ๆ อยู่เสมอ.
• สามารถทำงานเป็นทีม มีบุคลิกและมนุษย์สัมพันธ์ที่ดี ประสานงานกับผู้อื่นได้.
• สามารถบริหารและคุวบคุมงานให้เสร็จตามเวลาที่กำหนด.
• หากมีประสบการณ์ทำ Video Viral Marketing หรืองานทำคลิปวีดีโอต่างๆจะพิจารณาเป็นพิเศษ.
• มีใจรักในเสียงดนตรี ชอบเที่ยว Music Festival.
• คิด Story Board เป็น.

Experience:

3 years required

Skills:

Sales, Service-Minded, English

Job type:

Full-time

Salary:

฿30,000 - ฿45,000, negotiable

• Type of Contract:1 Year Fixed Term (with possibility to extend).
• Location:Chaengwattana.
• ABOUT THE DEPARTMENT/TEAM
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai. Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• Supervise a team of Sales & Customer Management Officers in the branch to ensure top quality, welcoming and efficient integrated customer engagement experience to all new and existing customers.
• Work closely with Branch Manager to ensure the branch meets and exceeds the sales and customer management targets and KPIs.
• Work closely with Branch Manager and HSCM to build a high performing team and embed a results-orientated sales and customer management culture in the SCM process.
• Monitor quality of delivered work and to ensure share the same best practice and standards with other branches.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 3 years supervisor experience in admin & operational environment of customer management related field. Experience of working with children will be an advantage.
• One month fixed bonus per year.
• 03 % of Provident Fund contribution from the Employer.
• Medical Insurance and Corporate Medical Excess Claim.
• Personal Accidents and Term Life Insurance.
• Enjoy 22 days of Annual leave.
• Professional development opportunities.
• Eligible for sales incentive after passing probation.
• Interested applicants should read through the Role Profile and please apply byhttps://tinyurl.com/THA-NT-2010ex.
• Closing date for applications: 25 July 2019 (23:59 UK time).
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

5 years required

Skills:

Adobe Photoshop, Adobe InDesign, Adobe Illustrator, UI / UX, Thai, English

Job type:

Full-time

Salary:

negotiable

• Lead in design including development, and layout for all communication materials.
• Supervise the assessment of all graphic materials in order to ensure quality and accuracy of the design to meet the highest expectation and on time schedule as planned.
• To monitoring & developing the design conceptual, graphics layout for company identity both on our website and social media channels.
• The ability to deliver campaigns that generate results.
• High-level of creative thinking and self-confidence to generate.
• Strong experience in relevant fields.
• Contributing to team efforts by accomplishing tasks as needed.
• Illustrator / Photoshop / InDesign / Keynote / Page /.
• Wordpress (Website Back-End) /.
• Other relevant MAC applications /.
• Other relevant Adobe applications.

Experience:

3 years required

Skills:

Project Management, UML Design

Job type:

Full-time

Salary:

negotiable

• Responsible for analysis and design according to requirement.
• Get a requirement from a user.
• Able to transform business requirement to a technical solution.
• Control application development to SDLC and project responsibility.
• Provide guidance and consultation to user.
• Create Document to support the project (Functional specification, High-Level Design specification, Detail Design specification, Operation workflow, and User Manual).
• Bachelor's Degree in Computer Science or Computer Engineer or any related field.
• At least 3 years experience in Analyst and Design for Finance & Accounting, Hire-Purchase and Non-Life insurance.
• Strong in user requirements gather, analysis and application design by creating specification documents.
• Good Knowledge and experience in UML, Object Oriented, J2EE & Java Technology(Servlet, JSP, EJB, JMS, XML), C#.net and Web Services.
• Good knowledge and experience in Relational Database and SQL (Standard Query Language).
• Knowledge in IBM WebSphere, DB2, Oracle and Crystal Report Enterprise it advantage.
• Strong Leader and good skill communication.
• Ability to work in a team & as well as independently.

Experience:

3 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

Salary:

negotiable

• Be responsible for sales forecast by product by store.
• Monitor sales and prepare daily/weekly and monthly reports.
• Review Store weekly Stock counting report.
• Prepare and review store weekly plan order.
• Manage project promotion launch.
• Create promotion to achieve target goal.
• Measure effectiveness of marketing campaigns, using analytics tool.
• Organised promotional events, exhibitions.
• Report on progress example sales report, product stock report, purchase order, commercial invoice etc.
• Follow up delivery schedules, resolve or report delays and other problems.
• Resolves purchasing problems between department and supplier.
• Acquire a thorough understanding of key customers needs and requirements.
• Maintain & Expand the relationships with existing customers by continuously proposing total solutions and the right product mixed that meet their objectives
• Takes lead on coordination project execution.
• Work closely with Merchandising team for inventory plan, replenishment and new product development.
• Communicate closely with team to make sure that all departments are working in the same direction.

Experience:

No experience required

Skills:

Sales, Market Analysis

Job type:

Full-time

Salary:

฿35,000 - ฿50,000, commission paid with salary

• ADGES' human capital consultants help clients, including top-level executives, board members, and HR professionals, optimize business performance by addressing their human capital issues. Specifically, consultants and analysts help clients manage, reward and engage talent to drive business performance. ADGES' ability to compete is driven from powerful tools, intellectual capital, high quality of work, leveraged resources and top talent.
• Sales manager is involved in developing marketing campaigns to promote ADGES' products, services or ideas. The role includes planning, advertising, public relations, organizing events, product development, distribution, sponsorship, and research.
• Generate sales based on agreed KPI.
• Understand ADGES' products and unique selling points.
• Align ADGES' products with potential clients.
• Present ADGES' products by own self and able to demonstrate the selling points to align with customers demands.
• Work collaboratively with the clients to come up with the proposal that captured customers demands with ADGES' service.
• Follow up with the clients and turn proposal to businesses.
• Make sure all required financial documents have complied with the client's requirements as well as ADGES' requirements.
• Marketing Function:
• Liaising and networking with stakeholders including customers, colleagues, suppliers and partner organizations;.
• Communicating with CEOs, HR executives, and managing customer relationships;.
• Maintaining and updating customer databases;.
• Organizing and attending events such as conferences, seminars, receptions, and exhibitions;.
• Conducting market research such as customer questionnaires and focus groups;.
• Contributing to, and developing, marketing plans and strategies;.
• Evaluating marketing campaigns;.
• Monitoring competitor activity;.
• Master degree in business management, marketing management is preferred.
• Hand-on, flexible, and able to keep up with the recent trend of professional business marketing practices and campaign.
• Strong analytical skills, both quantitative and qualitative.
• Good personal skills and confident when dealing with a senior executive.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Intellectual curiosity, seeking opportunities to develop new skills.
• Flexibility, adaptability and the ability to work under tight deadlines, changing client needs in the small but fast-moving organization.
• Superior organizational skills and excellent attention to detail.
• Mature and self-motivator.
• Team players.
• Hand on but still keep a big picture in-mind.

Experience:

4 years required

Skills:

English

Job type:

Full-time

Salary:

negotiable

• Be responsible for sales target achievement and achieve assigned Sales Budget.
• Be responsible for sales forecast by product by store.
• Monitor sales and prepare daily/weekly and monthly reports.
• Review Store weekly Stock counting report.
• Prepare and review store weekly plan order.
• Manage project promotion launch.
• Create promotion to achieve target goal.
• Measure effectiveness of marketing campaigns, using analytics tool.
• Organised promotional events, exhibitions.
• Report on progress example sales report, product stock report, purchase order, commercial invoice etc.
• Follow up delivery schedules, resolve or report delays and other problems.
• Resolves purchasing problems between department and supplier.
• Acquire a thorough understanding of key customers needs and requirements.
• Maintain & Expand the relationships with existing customers by continuously proposing total solutions and the right product mixed that meet their objectives.
• Takes lead on coordination project execution.
• Work closely with Merchandising team for inventory plan, replenishment and new product development.
• Communicate closely with team to make sure that all departments are working in the same direction.
• Minimum 3 years of experience in Modern trade.
• Able to create, build and maintain good relation.
• Sales and service mind.

Experience:

2 years required

Skills:

Sales, Service-Minded, Good Communication Skills, English

Job type:

Full-time

Salary:

฿20,000 - ฿30,000, negotiable

• Type of Contract:Permanent
• Location:ChaengwattanaOffice.
• ABOUT THE DEPARTMENT/TEAM.
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us.Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai.
• Our customers engage with us face-to-face, online, through email and via the phone.Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY
• Working with both our students and with your internal colleagues at British Council, you will provide an exceptional level of customer service engaging with customers face-to-face, online and over the phone to make sure all our customers needs and requests are taken of. You will also provide support for all sales and marketing events to create awareness about the British Council.
• WHAT IS INTERESTING ABOUT IT
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 2 years experience in sales and customer management environment of education or services related field. You should be Fluent in both Thai and English.
• Interested applicants should read through the Role Profile and please apply viahttps://tinyurl.com/THA-NT-2050e.
• Closing date for applications: 4 August2019 (23:59 UK Time).
• We offer an attractive benefits package.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

Experience:

2 years required

Skills:

SAP

Job type:

Full-time

Salary:

negotiable

• Develop code, scripts, extracts and other artifacts required to solve complex technical issues.
• Participate in system design reviews.
• Responsible for creating system requirement documents, testing documents, user manuals and sign-off documents.
• Act as a help desk, interact with users for troubleshooting, training, providing services as planned/ requested regarding to IT services provided.
• Work either independently or with a group of highly skilled, support engineers/ developers to resolve customer and application issues.
• Communicate current status of issues to developers, internal and external support teams as necessary, based on severity and impact of the issues.
• Be proactive and inquisitive with a clear focus on problem solving.
• Create ad-hoc reports/ queries by writing SQL, perform data upload/ download as assigned to support users.
• Document findings, including new defects in software products and work with project team to create knowledge base articles.
• Having to work on some weekends.
• Male or female, age not over 27.
• Degree in Computer Science, MIS, Engineering or equivalent.
• Minimum 2 years of relevant IT Application support experience.
• Have an experience in any RDBMS software.
• Have an experience in ERP (especially in SAP ERP), CRM or Logistics software will be an advantage.
• Work overtime and weekends will be required from time to time.
• Effective communication and presentation skills.
• Good command of spoken and written English.