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Job type:
Full-time
Salary:
negotiable
- Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
- Comfortable working with multiple computer systems and tools.
- Strong communication skills, both written and verbal, with an ability to build trust and rapport.
- A good knowledge of travel and global destinations.
- Ability to remain calm, professional, and adaptable in dynamic situations.
- Strong organizational and time management capabilities.
- Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
- Experience with travel booking systems is an advantage but not required.
- Genuine interest in creating strong customer experiences.
- Ability to work effectively within a team and meet performance expectations.
- Willingness to learn and adapt to new tools or processes.
- A positive, professional, and collaborative attitude.
- Flexibility to work shifts, including evenings and weekends, as required.
- At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Experience:
2 years required
Skills:
Content Creator, Copywriting, English, Thai
Job type:
Full-time
Salary:
฿23,000 - ฿35,000, negotiable
- Manage and create content for platforms like Facebook, Instagram, Line, X, TikTok, and emerging platforms.
- Pitch creative ideas for campaigns, posts, and ads that feel authentic and engaging.
- Write bilingual copy in Thai and English that resonates with audiences.
- Collaborate directly with hotel and resort clients, including international partners, to present ideas confidently.
- Stay ahead of social media trends and strategically incorporate them into content.
- Passionate about social media with a keen understanding of what makes content successful.
- Fluent in Thai and English, with excellent writing and communication skills.
- Interest in hospitality, travel, and creating memorable experiences.
- Ability to bring fresh, original ideas to the table.
- Agency or advertising experience is a plus, but a strong portfolio is more important.
- Why to apply?.
- Office near MRT Rama 9 easy commute.
- Mon-Fri, 09:30-18:30, with flexible hours.
- 1 WFH day per week.
- A client roster that means you'll be working with brands you'd actually want to follow.
- Room to grow with a team that takes creative work seriously.
- How to apply.
- Send your CV + Portfolio + Expected Salary to [email protected]. Show us your best work, including side projects or personal accounts, as we value your creative thinking over a polished résumé.
Experience:
No experience required
Skills:
Accounting
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Chat Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่าน in-app chat (เปิดรับ 2 ตำแหน่ง).
- Call Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่านทางโทรศัพท์ (เปิดรับ 4 ตำแหน่ง).
- โดยต้องช่วยลูกค้าเข้าใจปัญหา แก้ไขการใช้งาน และแนะนำวิธีที่เหมาะสมให้ลูกค้าใช้งาน PEAK ได้ดีขึ้น.
- 2) Review และให้ Feedback กับคำตอบของ AI.
- คุณจะได้ทำงานร่วมกับ AI ที่ใช้งานจริงๆ โดยคุณจะได้ตรวจสอบคุณภาพคำตอบจาก AI ว่าถูกต้อง ชัดเจน และเหมาะกับบริบทของลูกค้าหรือไม่ พร้อมให้ feedback เพื่อช่วยพัฒนาให้ AI ตอบได้ดีขึ้นเรื่อยๆ ไม่ใช่การทำงานแบบเดิมๆ แต่เป็นทำงานในบริษัทเทคโนโลยี ร่วมกับการใช้งานเทคโนโลยีสมัยใหม่.
- 3) Review และ Validate เคสที่ลูกค้าสอบถามเข้ามา.
- ตรวจสอบและคัดกรองเคสที่อาจเป็นปัญหาการใช้งานจริง หรือเป็น potential bug report เพื่อส่งต่อให้ทีมที่เกี่ยวข้องได้อย่างถูกต้อง ชัดเจน และไม่ตกหล่น.
- 4) สร้างและดูแลคู่มือการใช้งาน.
- จัดทำ ปรับปรุง และดูแล user guide / manual / knowledge base เพื่อให้ข้อมูลกับลูกค้ามีความถูกต้อง เข้าใจง่าย และอัปเดตอยู่เสมอ.
- งานนี้ไม่ได้มีแค่ ตอบลูกค้า .
- คุณจะได้ทำงานที่ต้องใช้ทั้ง.
- การฟังและจับประเด็นจากข้อมูลที่บางครั้งไม่ครบ.
- การอธิบายเรื่องยากให้เข้าใจง่าย.
- การคัดแยกว่าอะไรคือ usage issue อะไรคือ bug.
- การทำงานร่วมกับ AI และเครื่องมือสมัยใหม่สุดล้ำที่หาประสบการณ์จากที่อื่นได้ยาก.
- การทำงานร่วมกับทีมภายในเพื่อยกระดับคุณภาพการบริการ และการพัฒนาผลิตภัณฑ์ที่ตอบโจทย์นักบัญชีหลายหมื่นคนทั่วประเทศ.
- บางวันงานจะเยอะ บางเคสกดดัน และบางบทสนทนาอาจไม่ง่าย เราจึงมองหาคนที่ยังคงสื่อสารอย่างมืออาชีพ ใจเย็น และไม่ปล่อยให้คุณภาพงานตกแม้อยู่ในสถานการณ์ที่ท้าทาย.
- มีความรู้ด้านบัญชีในระดับที่ดี (เช่น จบบัญชี บริหารธุรกิจ การจัดการ หรือสาขาที่เคยเรียนวิชาบัญชี).
- มีใจบริการ และรับมือกับลูกค้าได้ดี แม้ในสถานการณ์ที่กดดัน.
- ชอบช่วยคนแก้ปัญหา และสามารถคิดวิเคราะห์หาสาเหตุของปัญหาได้.
- เรียนรู้สิ่งใหม่ได้เร็ว โดยเฉพาะเรื่องระบบ เทคโนโลยี บัญชี.
- สื่อสารได้ดีทั้งการฟัง พูด อ่าน และเขียน.
- ทำงานละเอียด รอบคอบ และตรวจสอบข้อมูลก่อนสื่อสารต่อ.
- เปิดรับ feedback และพร้อมพัฒนาคุณภาพงานของตัวเองอยู่เสมอ.
- อ่านภาษาอังกฤษได้ดีพอสมควร เพราะเครื่องมือและข้อมูลบางส่วนเป็นภาษาอังกฤษ (ไม่จำเป็นต้องพูดได้).
- จะพิจารณาเป็นพิเศษ หากคุณ.
- มีประสบการณ์ทำงานด้านบัญชี ธุรการ สำนักงานบัญชี มาก่อน 2-3 ปีขึ้นไป.
- มีประสบการณ์ใช้งานโปรแกรมบัญชีออนไลน์มาแล้ว.
- หากคุณสอบผ่าน PEAK Basic Level หรือ PEAK Specialist Level มาก่อนสมัครทำงาน เรามีโบนัสพิเศษเมื่อผ่าน Probation ให้!.
- สามารถทำงานเป็นกะได้ หรือ วันเสาร์-อาทิตย์ได้ (และหยุดวันธรรมดา 2 วัน).
- ใช้งานระบบ software ได้คล่อง และไม่กลัวการเรียนรู้เครื่องมือใหม่ๆ (เรามีใช้ Software และเทคโนโลยีต่างๆเยอะมาก).
- งานนี้เหมาะกับคนแบบไหน.
- ไม่หนีปัญหา และพร้อมเผชิญโจทย์ธุรกิจจริงจากลูกค้า.
- รู้สึกสนุก และชอบความท้าทายที่ต้องรับมือ และแก้โจทย์ให้กับลูกค้า!.
- ใจเย็น มีจิตใจในการให้บริการ ชอบสอน ชอบแนะนำผู้อื่น.
- ชอบพัฒนางานให้ดีขึ้น ไม่ใช่แค่ตอบให้จบเคส เราไม่ชอบทำงานกับคนที่ทำให้มันจบๆไป.
- ทำงานเป็นทีมได้ดี และรู้ว่า support ที่ดีไม่ใช่แค่เรื่อง การบริการ แต่เป็นส่วนสำคัญของประสบการณ์ลูกค้า และการเติบโตของธุรกิจ.
- ดูเพิ่มเติม วัฒนธรรมการทำงานที่ PEAK และ ชีวิตการทำงานที่นี่.
- ทำงานกับ PEAK แล้วจะได้พัฒนาอะไร.
- ความเข้าใจด้านบัญชี ภาษี และการทำงานของธุรกิจ SMEs.
- ทักษะการสื่อสารและการแก้ปัญหาในสถานการณ์จริง.
- ฝึกจิตใจให้แข็งแกร่งรับมือกับลูกค้าได้ในหลากหลายสถานการณ์.
- ประสบการณ์การทำงานร่วมกับ AI และการปรับตัวเข้ากับโลกการทำงานยุคใหม่ที่มีเพื่อนร่วมงานเป็น AI จริงๆ.
- ประสบการณ์ใน Tech Company ที่ต้องเรียนรู้เร็ว ปรับตัวเร็ว และพัฒนางานตลอดเวลาที่ยากจะหาจากที่อื่น.
- คนที่ทำงานกับ PEAK ได้ดี มักมีลักษณะแบบนี้.
- มี Growth Mindset และชอบพัฒนาตัวเอง.
- เปิดใจรับฟังความคิดเห็น และพร้อมเรียนรู้จากผู้อื่น.
- สื่อสารตรงไปตรงมาอย่างสร้างสรรค์.
- ช่วยกันทำงานเป็นทีม และมองผลลัพธ์ของบริษัทมากกว่าขอบเขตงานตัวเอง.
- ใส่ใจคุณภาพของงาน เพราะมองว่างานที่ทำสะท้อนมาตรฐานของตัวเอง.
- ถ้าคุณกำลังมองหางาน support ที่ได้ใช้ทั้งความรู้ ความคิด การสื่อสาร ได้ช่วยลูกค้าจริง ได้ทำงานกับเทคโนโลยีสมัยใหม่ใน Tech Startup ชั้นนำของไทย และเป็นส่วนหนึ่งของทีมงานที่ช่วยดูแล และยกระดับการทำธุรกิจ SMEs ในไทย ตำแหน่งนี้อาจเหมาะกับคุณ.
Job type:
Full-time
Salary:
negotiable
- Job Number26044394
- LocationW Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of what s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
3 years required
Job type:
Full-time
Salary:
negotiable
- Promote the full-time Blue Star concept to GM/AVP and agency leaders.
- Arrange Career Orientation Programs (COP) for potential candidates and interested agency leaders.
- Full-Time Agency Recruitment and SelectionManage candidate selection processes and conduct interviews for the program.
- Organize and oversee interview sessions with candidates.
- Manage and develop newly recruited trainers for the program (future strategy).
- Full-Time Agent DevelopmentDeliver training programs to full-time agents under the Blue Star Program.
- Design and execute post-training activities (Blue Star Club) to support agent development.
- QualificationsBachelor's degree in Business Administration, Training and Development, or related fields.
- 3-5 years of experience in Sales Training and Development, Sales/Distribution, Sales Support, Sales Communications, or related fields within the banking or insurance industries.
- Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
- Apply Save Job Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Experience:
5 years required
Skills:
Business Development, Product Development, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Manage Travel insurance portfolio to continue sustainable growth.
- Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
- Work clsoely with Business Development team to win more business partners a.
- Manage Travel business partners effectively to foster partner s relationship.
- Deliver operational and service commitment for best customer experience.
- Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
- Stay on top of Travel product development to remain competitive.
- Ensure operational efficiency for best customer experience.
- Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
- People Management.
- Build and develop high-performing teams and functional leaders.
- Establish and maintain strong relationships with regional, country, and functional leadership.
- Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
- Skills.
- Strategic leadership and vision-setting.
- Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
- Proficiency in project management and business transformation.
- Strong analytical and quantitative abilities with P&L management background.
- Excellent communication, negotiation, and influencing skills.
- Deep understanding of market segmentation, portfolio management, and distribution.
- Proven ability to build and lead high-performance teams.
- Experience.
- Minimum 5 years of insurance leadership experience, including full P&L responsibility.
- Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
- Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
- Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
- Advanced certifications in insurance or risk management are an advantage.
- Proven track record of strategic leadership and delivering business results.
- Strong communication skills and fluent in English.
Job type:
Full-time
Salary:
negotiable
- Job Number26049434
- LocationFour Points by Sheraton Bangkok Sukhumvit 22, 30 Sukhumvit Road Soi 22, Bangkok, Central Thailand, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
5 years required
Skills:
Energetic, Negotiation, Excel, English
Job type:
Full-time
Salary:
negotiable
- Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
- Make hotel reservations, cancellations and modifications of stay.
- Handle objections and be persuasive.
- Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
- Offering a personalized experience, even more so for overflow hotels.
- Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
- Support the team of Sales agents.
- Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
- Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
- Conduct call monitoring, coaching sessions.
- Motivate the team to achieve and exceed KPIs.
- Assist in onboarding and training new hires.
- Escalate complex customer or operational issues to management when needed.
- Foster a positive, high-performance team culture.
- Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
- Native Thai, fluent in English.
- Minimum 3-5 years of call center sales experience.
- Proven track record of exceeding sales targets.
- At least 1-2 years of leadership or supervisory experience preferred.
- Strong coaching and mentoring skills.
- Excellent communication and negotiation skills.
- Ability to analyze performance data and implement improvement strategies.
- Strong problem-solving and decision-making abilities.
- Computer literate in Microsoft Window, powerpoint and excel applications required.
- Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Highly responsible & reliable.
- Very enthusiastic, outgoing personality, organized and thorough.
- Flexible working hours.
- Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
- Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
- Terms: Full time, 5 days/week (working hours from 8am until 9pm).
- Requirement: Shift hours including weekend and public holidays.
Experience:
3 years required
Job type:
Full-time
Salary:
negotiable
- Achieve sales targets within budgetary constraints, through selling, negotiating and executing the company s 4P objectives with key trade sectors.
- Develop and maintain sound mutually beneficial both trade and concessionaire relationships.
- Achieve distribution within specific trade sectors of new products at store level.
- Keep the field force informed of negotiated activities and supply appropriate departments with sales information.
- Seek opportunities for exploitation for the company s benefit and effectively utilize technology, both internally and externally.
- Inform planning of all sales forecasts well in advance.
- Analyse the competitor strategies and keep the business informed.
- Ensure that our products are on shelf with the correct space allocation.
- Manage a team of sales representatives / agents.
- Provide training such as selling skills, products knowledge to concessionaires sales force.
- Ensure a controlled stock level at concessionaires are in-line with the company target.
- Ensure distributors/concessionaires sales structure, P&L are up to date as market situation.
- The experience we're looking for.
- At least 3 year of experience in Sales General Trade Channel, CPG, and FMCG is essential.
- Familiar with distributor management system & environment, especially in Central and West areas.
- Bachelor Degree in any related filed.
- Able to travel and work in up country.
- Able to work on a trip (24+ days) basis.
- Possess a Thai Driving License with own vehicleAble to communicate well in Thai language in written, spoken and reading.
- The skills for success.
- N/A
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Experience:
5 years required
Skills:
Automation, Compliance, Electrical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Acting as a Lifecycle Consultant: Partner with industrial and utility customers as a trusted advisor, diagnosing the health of their aging electrical infrastructure and recommending high-value modernization strategies.
- Engineering Retrofit Opportunities: Proactively identify and develop technical solutions for Low Voltage (LV) & Medium Voltage (MV) switchgear retrofits, protection relay modernization, and transformer enhancements.
- Conducting On-Site Diagnostics: Perform site assessments and installed base (IB) ana ...
- Crafting Value-Driven Proposals: Develop and present sophisticated techno-commercial proposals that clearly demonstrate ROI, focusing on enhanced asset reliability, operator safety, and compliance.
- Driving Pipeline Velocity: Own and execute the service sales pipeline for the Thailand and CLM cluster, ensuring consistent engagement from lead generation to contract closure.
- Orchestrating Cross-Functional Synergy: Collaborate closely with internal Service Delivery, Engineering, and Primary Sales teams to ensure proposed solutions are both technically feasible and execution-ready.
- Influencing Key Decision-Makers: Engage seamlessly across all levels of the customer organization from field maintenance engineers to C-suite operations executives.
- Your Defining Qualities: Technical Academic Core: Bachelor s Degree in Electrical Engineering or a closely related power systems discipline.
- Field & Sales Expertise: Minimum 5 years of experience bridging the gap between hands-on engineering and technical sales, specifically within industrial power distribution systems.
- Deep Power Domain Fluency: Strong, practical knowledge of LV/MV Switchgear, Transformers, and Protection Relays/Control Systems (experience with Siemens portfolios is an advantage).
- Consultative Selling DNA: Proven ability to translate complex electrical engineering data into clear business value (safety, uptime, carbon footprint reduction).
- Regional Agility: Excellent communication and presentation skills in Thai and English, with the flexibility to travel across Thailand and the CLM sub-region for key customer site assessments.
- Future-Ready Mindset (Preferred): Familiarity with IEC standards and an interest or exposure to digital monitoring, IoT asset management, or predictive maintenance analytics.
- This is what happens after you apply:CV Screening.
- Talk with our recruiter to get to know your motivation & your experience.
- 1-3 Business Interviews.
- Offer.
- Transform the everyday with us.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
- Public Notice: Recruitment Fraud
- We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.
Experience:
5 years required
Skills:
Assurance, English
Job type:
Full-time
Salary:
negotiable
- Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
- Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
- Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
- Drive engagement and culture initiatives to enhance team morale and retention.
- Strengthen cross-functional alignment and execution across support and operations teams.
- GoalsImprove agent proficiency and reduce dependency on escalations.
- Enhance quality metrics (e.g., CSAT, NPS) through capability development.
- Ensure readiness and scalability for new initiatives and market expansion.
- Build a strong and sustainable support framework.
- Commitment to excellence.
- Committed to data-driven decision-making and results-oriented.
- Clear communication skills.
- Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
- Ability to deliver quality results under pressure.
- Fluent in spoken and written English.
- Proficient in MS Office tools.
- Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
- Understanding different cultures; an international background or experience working in an international environment is preferred.
- COPC/6 Sigma/PMP experience is preferred.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
5 years required
Skills:
Product Development, Internal Audit, Finance, English
Job type:
Full-time
Salary:
negotiable
- Main Interfaces: Underwriting and Product Development, Claims Department, Operations and Business Integration, Line of Business Team (Direct Marketing, Travel, Brokerage).
- Partner, Broker, Agent, Direct Customer.
- Major Duties and Responsibilities.
- Underwriting Management.
- Underwrite New Business case of A&H and approve cases within assigned authority according to the underwriting standard for products such as Travel, Personal Accident, Hospitalization and Critical Illness.
- Technical pricing using pre-developed pricing tool or ground pricing.
- Oversee and direct submissions to Head of Underwriting or Regional / Global Underwriting for review beyond delegated underwriting authority.
- Ensure all business is underwritten within established Internal Audit Guidelines.
- Establish, implement and communicate country underwriting policies and procedures, response timetables and quality standards.
- Proactively prepare for account renewal review & sponsor campaigns with marketing staffs. Work with sales staff to identify and produce new products and/or packages to meet current or potential market needs and to generate underwriting profits. Ensure approvals from appropriate regional and regulatory authorities are obtained timely. Initiate account and product reviews with sales staff.
- Loss Control (appropriate use of the available services).
- Quality Control.
- Underwriting Plan/Monitoring Control.
- Pricing Management (using the Burning Cost Model as appropriate).
- Catastrophe Management.
- Portfolio Pricing.
- Portfolio Monitoring and Control.
- Train, mentor and guide Underwriters to be technically proficient in underwriting and product development. Initiate and lead in reviewing underwriting proficiency and customer focus efficiency of Underwriters and Underwriting team.
- Liaise with other functional groups to ensure appropriate and timely flow of technical information into and out of the Underwriting Unit: e.g., Finance and Claims.
- Support the implementation and maintenance of new and existing products.
- Rating and Form development and approval.
- Review Regulatory Rate Filing and approval management.
- U/W Coordination with marketing.
- Skills.
- Actuarial background / experience with advanced excel skill is required.
- Able to construct P&L.
- Comfortable and effective in verbal and written communications in English.
- High level of interpersonal and negotiation skills at multiple levels.
- Experience working within a profit center environment with a mid-size to large multinational company.
- Able to team lead and provide excellent leadership to the department to drive results.
- Ability to work in a fast-paced growth environment and multi-task, also under pressure.
- Experience.
- Minimum 5 years of experience in A&H underwriting.
- Minimum 7 years of experience in insurance industry.
- Bachelor s Degree in insurance or related fields (master s degree preferred).
- Solid proficiency of underwriting and insurance industry theories and practices.
Experience:
5 years required
Skills:
Chemical Engineering, Mechanical Engineering, Creative Thinking, English
Job type:
Full-time
Salary:
negotiable
- Responsible in providing sound technical advice to stakeholders to ensure proper translation and manufacturability of the selected design concepts.
- Be a catalyst or change agent to lead and support all consumer insights preferred packaging designs with Marketing and Operations to meet with business needs and financial objectives and challenges.
- Work closely with bottlers/manufacturers & technical team, to audit & be part of the decision for line validation with a variety of intended commercial processing & fil ...
- Identify skill gaps & transfer knowledge to external/internal package design & operational teams to achieve robust package design & seal integrity.
- Plan and organize the packaging tasks in robust manner and support project leader to achieve business target.
- Design & execute experiments/trials to represent production for new product & package innovations.
- Develop and optimize packaging specifications. Complete packaging documentation; updating trackers, collating project information accurately.
- Keep abreast of competitor & market activities & innovations.
- Develop & strengthen network amongst industry packaging experts and community to ensure regulatory compliance, re-application of technologies and best practices.
- As part of global packaging team, contribute to global packaging strategy and targets.
- Role / Person Profile
- Travel - worldwide trips require overnight stays. Occasional weekend travel is possible due to time required to travel to certain regions. Total travel ~20%.
- Main interactions: The Wider Unilever/PepsiCo Packaging Community.
- Pepsi Lipton R&D and Supply Chain Organization.
- Marketing Teams.
- Packaging suppliers.
- International production locations.
- Qualifications: Business skills Minimum 5 years FMCG packaging experience, ideally good experience of beverage packaging materials (PET Bottles, Glass Bottles, Closures, Cans, Beverage Cartons, Bag in Box).
- BS/MS in Packaging or Material Science or Chemical Engineering in Food & Beverage Technology or Mechanical Engineering or Microbiology or relevant industrial expertise preferred.
- In depth knowledge of innovation process, rigid/flexible pack manufacturing process, know how for scale up.
- Leadership to drive projects to completion.
- Compliance to procedures, identify improvements to ways of working.
- Proven ability to document project and packaging development progression.
- Excellent Planning and organizational skills.
- Decision making based on factual data, considering what is best for the Customer and Pepsi Lipton.
- Highly confident engaging with Sr. leadership team members, can independently drive program discussions.
- Personal skills Passion for great Lipton products; balancing technical requirements with brand design values, managing complexity where these are at odds.
- Able to thrive in an autonomous environment with direct manager located in Europe.
- Team working with across function teams.
- Result orientated, self-motivated for own success, a Can do attitude.
- Strong analytical & creative thinking.
- Continuous Improvement and Trouble Shooting mindset. Driving simplification and standardization of packaging tasks.
- Professional proficiency in English (speaking and writing).
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