Job purpose

Responsible for supporting the Product & Contracting team in maintaining a high-quality, creative, and unique portfolio of products and services for the Leisure segment including hotels & resorts, sightseeing tours & excursions, attractions, multi-day packages and transfers. Support new Business Development opportunities by creating & update tour packages with competitive pricing and inspirational itineraries based on the market trends and demand from overseas agents. Prepare Travel Studio (TS) quotation/loading sheets for all tariff transfers, excursions and packages, monitor the timeline and communicate annual client tariffs and new products in a timely manner.

To support a culture of collaboration, open communication, clear direction, accountability, and performance management.

Role and

Responsibilities

Produce and communicate annual client tariffs, new products, and special offers in a timely manner.

• Prepare Travel Studio (TS) quotation/loading sheets for all products.

• coordinate with the HQ loading team to get all services loaded 100% correctly.

• Prepare and maintain master and resource files.

• Support with supplier cost negotiation and contracting (excursions, transfers, tickets suppliers).

• Prepare and Manage product database in online sales platforms like PRIOHUB etc.

• Assist with new product development, focusing on creation of Destination Asia Thailand exclusive products.

• Research and participate in inspections of product, destinations, or areas to develop new tour products.

• Update tours for DA tariff in Word documents, Excel spreadsheets and TS master files.

• Update the price list for trains, tickets, transfers, assistant services for DA tariff and create Word documents, Excel spreadsheets and TS master files.

• Manage internal costing and operation sheets for more efficient operational procedures.

• Manage product portfolio descriptions and images (packages, excursions, and transfers) and update on SharePoint and TS.

• Manage supplier contact list and contract folders

• Support Business Development opportunities, create & update itineraries and ad-hoc quotations for clients based on their requests.

• Handle client specific product related inquiries.

• Support with all ad-hoc hotel & supplier contract queries and group series requests.

• Support with Agent Hub product and tool update requirements.

• Prepare product presentations and support the sales and reservations teams with the delivery of product collateral.

• Conduct internal trainings and workshops as necessary.

• Support with supplier management inclusive of quality control (checklists and audits).

• Ensure products and services fulfil sustainability and accessibility standards and suppliers are trained on sustainable practices.

• Assist with Sustainability certification requirements.

• Any ad-hoc tasks assigned by department manager if commercially viable to support business development opportunities.

• Coaching and training team members on the standard templates and planning sheets.

Qualifications:

• Bachelor's Degree or similar related experience, in Tourism or Hospitality Management or similar.

Experience

• 3 years of work experience in similar role.

• Understanding of product development, purchasing and pricing in B2B (B2C is a plus).

• Experience with manual excel quotation/loading sheets.

• Knowledge of Travel Products in Thailand and preferable across Southeast Asia destinations.

• Proven ability to manage multiple tasks at a time while paying strict attention to detail.

Required Skills

• Strong written and oral communication skills in English.

• Pro-active, self-motivated, highly organised, open-minded and highly flexible.

• Ability to work under pressure.

• Systematic and logical approach to problem solving.

• Comfortable working in multicultural teams serving multicultural clients.

• Computer literacy in Microsoft Office (especially Excel templates).

Diversity and Inclusion Statement:

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to

deliver exceptional experiences to our clients. We are committed to fostering an inclusive

environment where individuals from all backgrounds, abilities, and perspectives are valued and

empowered to succeed.

We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As

part of our commitment to creating equitable opportunities, we work to ensure that our hiring

processes are accessible and that our workplace is supportive and accommodating for everyone.

Join us in building a diverse and inclusive team that reflects the global communities we serve.