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Skills:

Compliance, YouTube, English

Job type:

Full-time

• Manage and coordinate Thailand immigration process for expatriate employees, new hires, relocation, and assignment into Thailand.
• Deliver immigration services accurately and on time, ensuring compliance with regulations and agreed service levels.
• Advise and support employees and stakeholders on immigration requirements, processes, and timelines.
• Ensure expatriates receive clear, sufficient, and accurate information throughout the visa and work permit journey.
• Proactively manage issues and escalations, involving the right stakeholders to ensure timely and effective resolution.
• Take ownership of assigned tasks and processes, identifying opportunities to improve efficiency, quality, and employee experience.
• Interpret immigration regulations, internal policies, and guidelines to recommend appropriate and compliant solutions.
• Contribute to the development, documentation, and implementation of process improvements and standard workflows.
• Collaborate with cross-functional teams, vendors, and authorities to support people services and transformation initiatives.
• Support and mentor junior team members to meet performance and quality expectations.
• Contribute to team collaboration, knowledge sharing, and People team initiatives.
• As part of a dynamic and evolving People team, the successful candidate will have opportunities over time to expand scope into broader employee lifecycle activities, including additional mobility services and global immigration support.
• Desired Skills and Experience.
• Bachelor s degree or equivalent qualification.
• Excellent command of English and Thai, with the ability to communicate professionally with Thailand government authorities and global embassies.
• Min. 5-year experience in Thailand immigration, with experience in a BOI-registered company strongly preferred.
• Strong attention to detail and accuracy, with a high standard of compliance and documentation quality.
• Proven problem-solving skills, with the ability to interpret policies and guidelines to determine appropriate and practical solutions.
• Experience in shared services, operations, or process improvement environments is a strong plus.
• Strong interpersonal and communication skills, with a clear customer-service mindset and ability to work effectively in a multicultural environment.
• Ability to influence and collaborate with stakeholders to reach realistic, compliant, and mutually acceptable outcomes.
• Demonstrates professionalism, sound judgment, and a high level of discretion, confidentiality, and ethical integrity.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

YouTube, Korean, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
• Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• A bachelor s degree is required.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Korean skills, and Business level of English.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required language for the role if any.
• Why Agoda.
• Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• Agoda choice(welfare points).
• 400 USD allowance to set up your home office(one time payment).
• Daily snack + coffee machine.
• Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

Business Development, YouTube, English

Job type:

Full-time

• Develop long lasting relationships with key supply partners to enable Agoda s growth in the region.
• Maintain regular and meaningful engagement with Agoda s key supply partners.
• Analyze large datasets to propose tailor-made solutions to Agoda s supply partners.
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda s business.
• Train and inform clients of both new and existing technologies, tools, and models.
• Prepare materials to aid in growing our business during partner meetings.
• Respond to partners requests in a timely and effective manner.
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda s competitiveness.
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones.
• Deliver on country KPIs, growth targets and country strategic initiatives.
• Support the Area Manager in preparing country reporting for senior stakeholders.
• Bachelor s degree.
• Minimum 3 - 5 years of experience in business development and/or account management.
• Strong interpersonal skills & ability to influence both external / internal stakeholders.
• Experience in internet/e-commerce preferred.
• Strong analytical and problem-solving skills.
• Team player with a professional get it done attitude and work ethic.
• Proven success in acquiring, building & maintaining long term customer relationships.
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas.
• Strong Proficiency in English & Native speaker in Tagalog.
• Experience in Travel industry.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

YouTube

Job type:

Full-time

• Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams.
• Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company.
• Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation.
• Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis.
• Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer.
• Mentor and develop other professionals in a maturing People function.
• Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends).
• 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments.
• Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle.
• Excellent executive presence and the ability to clearly articulate messages to a variety of audiences.
• Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles.
• Excellent judgment, self-motivated, curious and trustworthy.
• Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution.
• Strong analytical and problem-solving capability backed with excellent data sense.
• High level of discretion, confidentiality, and ethics.
• Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization.
• Comfortable with ambiguity and change; brings structure and drive to deliver results.
• Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• This role is Based in Bangkok - Relocation Support Provided**.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

6 years required

Skills:

Microsoft Office, Excel, YouTube, English

Job type:

Full-time

• Manage calendars and schedules for executives, ensuring efficient time management.
• Coordinate and prepare for meetings, including agendas, materials, and follow-ups.
• Arrange travel logistics, including visas, flights, hotels, transportation, and meals.
• Prepare and submit accurate and timely expense reports.
• Draft, format, and proofread internal and external communications, such as memos, emails, presentations, and reports.
• Act as a liaison between executives, managers, employees, and external partners, prioritizing and redirecting matters promptly as needed.
• Keep senior managers informed of time-sensitive and priority issues, ensuring appropriate follow-up.
• Prepare weekly, monthly, or quarterly reports as required.
• Handle personnel-related tasks, including TH visa processing, 90-day reports, and tax returns.
• Organize and lead team communications to ensure alignment and transparency.
• Plan and execute team-building activities, offsite events, and celebrations to foster engagement and collaboration.
• Support initiatives that promote a positive and inclusive work environment.
• Partnering with people team functions to deliver programs at scale.
• Collaborate with leadership to identify opportunities and drive initiatives that enhance employee experience and engagement.
• Work closely with the EA team to align executive schedules and priorities.
• Support cross-department meetings, events, and projects, ensuring smooth communication across teams and locations while considering global calendars and time zones (e.g., Tech-Product events at Agoda s Singapore office).
• Serve as the point of contact for Agoda s Tech department, managing internal and external stakeholders to streamline workflows and priorities.
• At least 6 years of experience in a similar role, providing executive-level administrative support in a fast-paced environment.
• Candidates must hold Thai nationality.
• Experience supporting Tech Executives (highly desirable).
• Familiarity with IT operations and a tech-driven work environment.
• Proven ability to support multiple leaders simultaneously.
• Strong calendar management skills, with the ability to prioritize, troubleshoot, and make scheduling decisions independently (experience with Outlook preferred).
• Excellent verbal and written communication skills in both English and Thai; proficiency in additional languages is a plus.
• Highly organized with exceptional time management skills and the ability to work autonomously.
• High level of discretion and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Confident communicator with the ability to build relationships and interact comfortably with senior stakeholders.
• Strong writing, editing, and proofreading skills.
• Resourceful problem-solver with a proactive mindset and sense of urgency.
• Highly flexible with ability to work with other EAs, different teams across the company, and sister companies to achieve the desired outcomes.
• Experience in planning and executing team events or engagement activities is a strong advantage.
• Bachelor s degree in HR, Business, or a related field is preferred.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

Business Development, YouTube, English

Job type:

Full-time

• Develop long-lasting relationships with key supply partners to enable Agoda s growth in the region.
• Maintain regular and meaningful engagement with Agoda s key supply partners.
• Analyze large datasets to propose tailor-made solutions to Agoda s supply partners.
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda s business.
• Train and inform clients of both new and existing technologies, tools, and models.
• Prepare materials to aid in growing our business during partner meetings.
• Respond to partners requests in a timely and effective manner.
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda s competitiveness.
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones.
• Deliver on country KPIs, growth targets and country strategic initiatives.
• Support the Area Manager in preparing country reporting for senior stakeholders.
• Bachelor s degree.
• Minimum 3 - 5 years of experience in business development and/or account management.
• Strong interpersonal skills & ability to influence both external / internal stakeholders.
• Experience in internet/e-commerce preferred.
• Strong analytical and problem-solving skills.
• Team player with a professional get it done attitude and work ethic.
• Proven success in acquiring, building & maintaining long term customer relationships.
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas.
• Strong Proficiency in English & Thai.
• MBA or Master s degree.
• Experience in Travel industry.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Legal, Compliance, YouTube, English

Job type:

Full-time

• Manage, coach, and develop a team of People Relations consultants based in Bangkok and supporting Agoda s key office locations globally.
• Create a high-performing team environment with clear expectations for quality, responsiveness, professionalism, stakeholder experience, judgment, and documentation.
• Build team capability in case management, investigations, stakeholder advisory, process discipline, and risk identification.
• Allocate resources effectively across priorities and ensure service levels are met across varying case complexity and geographies.
• Deliver high-quality support on complex employee matters.
• Oversee and advise on complex people relations cases across Agoda, including performance concerns, misconduct, grievances, disciplinary actions, investigations, involuntary exits, and employee matters arising from organizational change.
• Ensure cases are handled fairly, consistently, pragmatically, and with appropriate sensitivity to business context, legal considerations, employee experience, and Agoda values.
• Provide guidance on case approach, documentation standards, risk areas, recommendations, and escalation points.
• Strengthen case governance, consistency, and risk management.
• Partner closely with Legal, Compliance, HR Business Partners, People leaders, and other specialist teams to ensure robust handling of sensitive and high-risk matters.
• Establish and maintain strong case governance practices, including intake, triage, ownership, escalation, documentation, and closure standards.
• Ensure globally consistent principles and quality standards while allowing for local legal and cultural requirements.
• Partner with Booking Holdings Global Investigation Services and internal stakeholders to ensure investigations are impartial, well-governed, and executed to a high standard.
• Enable better manager decisions and people management practices.
• Coach and support managers in handling difficult employee situations early, effectively, and constructively.
• Help improve manager effectiveness in performance conversations, conduct management, feedback, documentation, and decision quality.
• Identify recurring capability gaps, patterns of poor practice, or policy/process confusion and translate them into practical improvement opportunities for the broader People team and the business.
• Use data and insight to improve outcomes.
• Analyze case trends and adjacent people data to identify themes, root causes, risk areas, and opportunities for intervention.
• Translate insights into clear recommendations for policy updates, manager enablement, training, process improvements, or changes to service delivery.
• Connect people relations insights to broader organizational themes such as employee experience, attrition, engagement, organizational health, and leadership effectiveness.
• Help build a scalable and effective People Services model.
• Contribute to the design and continuous improvement of Agoda s global People Services operating model by strengthening how complex employee matters are managed end-to-end.
• Improve workflows, templates, reporting, knowledge management, service standards, and interfaces with other People teams.
• Help clarify roles and handoffs across People Relations Services, HRBPs, COEs, Legal/Compliance, and shared People operations teams to improve effectiveness and employee/manager experience.
• Bachelor s degree in human resources, Law, Business, Psychology, or a related field.
• Typically, 7-10+ years of relevant experience in employee relations, HR business partnering, labor/employment advisory, investigations, or related People functions.
• Strong hands-on experience managing complex and sensitive employee matters with sound judgment and strong attention to quality and risk.
• Demonstrated experience leading, coaching, or developing others, with the ability to build team capability and performance.
• Strong understanding of employment law concepts, case management principles, disciplinary approaches, investigations, and performance-related processes.
• Experience working across multiple countries, cultures, and stakeholder groups in a global and fast-paced organization.
• Ability to balance consistency and compliance with pragmatism, employee experience, and business needs.
• Strong analytical and critical thinking skills, including the ability to identify trends, connect issues, and turn insights into practical action.
• Excellent communication, influencing, and stakeholder management skills, with the ability to build trust and challenge constructively.
• Strong operating discipline, attention to detail, and ability to manage ambiguity, pace, and competing priorities.
• High levels of discretion, confidentiality, and professionalism.
• Fluency in written and spoken English.
• Experience in a centralized, regional, or global People Services / HR operations environment.
• Experience in a technology, internet, digital, or other high-growth international business.
• Familiarity with restructuring, organizational change, or workforce transition support.
• Experience improving service delivery models, case management frameworks, governance, or reporting.
• Strong curiosity and a willingness to challenge existing practices to improve outcomes.
• Multicultural experience and the ability to work effectively across diverse environments and management styles.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

YouTube, Branding

Job type:

Full-time

• Bring original creative ideas to each shoot; the role is not just operating the camera, but contributing as a creative to the content.
• Shoot high-quality short-form vertical videos (e.g., TikTok, Instagram Reels) and long-form content (e.g., YouTube) with strong visual storytelling.
• Operate both professional cameras and smartphones (iPhone) for filming.
• Collaborate with the content and branding teams to plan and execute shoots that align with creative direction and campaign objectives.
• Photography.
• Capture behind-the-scenes photos and stock-style portrait images of people and activities.
• Ensure all images are well-composed, properly lit, and visually consistent with brand guidelines.
• Lighting & Equipment Setup.
• Set up and operate lighting equipment, with a solid understanding of 3-point lighting techniques.
• Experience with beauty lighting and cinematic lighting setups is highly preferred.
• Manage audio equipment (microphones, recorders) and ensure proper setup during shoots.
• Note: If your creative skills are exceptional, we are willing to support lighting training.
• Post-Production.
• Perform basic sequence editing on CapCut.
• Perform basic photo retouching or color correction in Photoshop (preferred but not required).
• On-site Shooting.
• Able to travel and shoot on location with the team when required.
• Basic Qualifications.
• 1-3 years of experience in content shooting, video production, or related fields (media, marketing, creative agency).
• A strong portfolio demonstrating short-form and long-form video work, with a focus on creative quality and visual storytelling.
• A creative thinker with the ability to conceptualize and develop compelling content ideas across platforms.
• Proficient in operating DSLR cameras and smartphones (iPhone) for both photo and video shooting.
• Strong understanding of basic lighting setups and audio recording techniques.
• Familiar with Google Drive and digital file management.
• Basic skills in Adobe CapCut are required.
• Basic skills in Adobe Photoshop are preferred.
• Fast problem-solver who is able to handle onset challenges calmly and resourcedfully under time pressure.
• Detail-oriented, creative, and able to work under tight deadlines.
• A collaborative team player who is flexible, proactive, and communicates effectively.
• Perks & Benefits.
• Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Skills:

Research, YouTube, Good Communication Skills, English

Job type:

Full-time

• Research and map potential revenue opportunities across YouTube, Shopee, and Lazada.
• Support the analysis of complex deal structures and partnership models specific to each platform.
• Assist the partnership team in exploring and validating new business models (e.g., brand fixed fee / pay-per-post).
• Creator Performance & Monetization.
• Analyze creator performance data to precisely identify monetization potential and growth opportunities.
• Support the use of data to establish a clear connection between content performance and revenue opportunities.
• Strategy to Execution.
• Serve as a link to translate revenue opportunities creator activation campaign execution.
• Collaborate closely with Creator teams, Platform teams, and other partnership teams to ensure that operational execution is fully aligned with the overarching business strategy.
• Coordination & Operational Support.
• Coordinate effectively with both internal teams and external platform partners.
• Assist in summarizing insights, progress, and key learnings derived from various partnership initiatives.
• Who You Are.
• A current undergraduate student or recent graduate in Business, Marketing, Economics, Communication, or a closely related field.
• Demonstrates a strong interest in platform business, partnerships, and the creator economy.
• Possesses basic analytical and data-handling skills (ability to work with numbers and insights).
• Exhibit good communication skills and the proven ability to collaborate effectively across multiple teams.
• Proficient in essential tools like Excel / Google Sheets and presentation tools (Slides).
• English communication is a strong plus for this role.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

Experience:

1 year required

Skills:

Branding, Digital Marketing, YouTube

Job type:

Full-time

• Department: Creative.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Develop and create creative concepts for various projects related to artists, such as music videos, concerts, and promotional campaigns.
• Define and direct the visual identity and branding of the artist.
• Coordinate with production, marketing, and music teams to develop content according to the defined strategy.
• Provide creative guidance and present ideas to artists throughout the creative process.
• Stay updated with trends and developments in the music industry and market preferences to incorporate them into the creative work.
• Oversee the presentation and continuous adaptation of work to meet the needs of fans and the market.
• Evaluate the performance of campaigns and adjust strategies based on the results..
• At least 1 year of experience in a creative role or digital marketing within the music industry or a related field.
• Experience creating content for platforms such as YouTube, Instagram, or TikTok is an advantage.
• Highly creative with fresh ideas and the ability to present them effectively.
• Strong communication skills, with the ability to articulate concepts and ideas clearly.
• Proficient in using relevant software tools, such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), or other related programs.
• Music lover..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

8 years required

Skills:

Problem Solving, Social media, YouTube, English

Job type:

Full-time

• Strategic Leadership: Develop and implement the annual strategic roadmap for the Influencer Management department, ensuring alignment with AnyMind s "Borderless" business vision.
• Strong Problem Solving & Tactical Resolution: Act as the primary owner for resolving complex, multi-layered problems ranging from internal cross-team conflicts (ensuring work quality is maintained) to external issues involving clients and influencers.
• High-Level Relationship Management: Act as the senior escalation point and relations ...
• Team Mentorship & Scaling: Lead, mentor, and scale a multi-tiered team; focus on developing the leadership capabilities of Managers and fostering a culture of high performance and continuous learning.
• Conduct in-Depth P&L Performance Analysis: to identify key profit drivers and cost-saving opportunities, leveraging these insights to conceptualize high-margin service packages and spearhead strategic initiatives that accelerate revenue growth and strengthen market positioning.
• Innovation & Tech Integration: Lead the adoption of AnyTag and other AI-powered tools within the team to automate workflows, enhance data-driven reporting, and provide cutting-edge insights to clients.
• Cross-Functional Synergy: Collaborate with Senior Management in Sales, Creative, and D2C to create integrated, full-funnel solutions that leverage influencer power for next-generation commerce.
• Market Thought Leadership: Stay ahead of global social media shifts and emerging platform trends (TikTok, YouTube, etc.) to proactively advise clients on "first-to-market" opportunities.
• Who You Are.
• Experienced Leader: Bachelor s degree in Marketing or a related field with 8+ years of experience in Influencer Marketing or Digital Advertising.
• Management Experience: At least 3 years in a significant leadership/managerial role and has experience managing a team of 10 or more people.
• Strategic Thinker: Proven ability to move beyond campaign execution to long-term business planning and process optimization.
• Tech-Savvy: Deep familiarity with influencer platforms (AnyTag/AnyCreator) and a strong track record of using AI tools to improve team productivity.
• Master Communicator: Exceptional command of English and Thai, with the ability to influence and present to C-suite stakeholders and high-profile talent.
• Results-Oriented: A "Work Hard, Play Harder" mindset with a proven track record of meeting ambitious revenue targets and KPIs in a fast-paced environment.
• People Developer: Passionate about coaching and building career paths for team members, moving from a "doing" mindset to a "leading" mindset.
• AI Champion with Proven Achievement: Expert in applying new AI tools with a clear track record of success, such as using AI to increase campaign ROI, optimize workflows, or create AI-centric campaign models.
• Growth and Positive Mindset: Strong mind which can lead and influence team member.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Competitive Salary.
• Performance Review ( 2 times per year ).
• Performance Bonus.
• Annual Paid Leave.
• Compassionate Leave.
• Health Insurance.
• Social Security.
• Discount for Fitness Gym at EmQuartier.
• Monthly, Quarterly, Annual MVP Awards.
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

Experience:

3 years required

Skills:

Social media, YouTube, Copywriting

Job type:

Full-time

• Department: Creative.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Plan & execute always-on content to promote artists and music releases.
• Create engaging social content (post, video, short-form) to build fan engagement.
• Manage day-to-day social media across platforms (FB, IG, X, TikTok, YouTube).
• Support campaign launches with content and collaborate with marketing team.
• Track performance and optimize content based on insights & trends.
• 3+ years experience in content / social media (music or entertainment preferred).
• Strong storytelling, copywriting, and content ideation skills.
• Familiar with social platforms and content trends (especially fandom culture).
• Basic design / video editing skills (Adobe, Canva, CapCut, etc.).
• Able to manage multiple projects and meet deadlines.
• Passion for music, artists, and fan engagemen.
• Portfolio required.
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

2 years required

Skills:

YouTube

Job type:

Full-time

• Plan and execute comprehensive pre-stream preparations, including equipment setup, software configuration (primarily OBS with elements like stickers, packshots, overlays, and scenes), studio environment setup, and detailed attention to product placement and host positioning.
• Conduct thorough technical checks. Handle all live stream technical operations using OBS, managing scene transitions, graphic overlays, and multimedia playback, ensuring the stream runs smoothly according to schedule.
• Continuously monitor live stream quality (audio-visual, stability) and audience engagement, proactively troubleshooting any technical issues in real-time to ensure a smooth broadcast.
• Manage live chat moderation and audience interaction tools to foster engagement, which includes monitoring and responding to audience comments/questions and potentially highlighting viewer input for the host.
• Oversee the recording, archiving, and perform basic editing of live stream content.
• Conduct script writing, TTS generation, visual coordination, and be responsible for overall content quality checks.
• Perform other ad hoc tasks related to live streaming or team support as directed.
• Live Streaming Strategy (15%).
• Collaborate with content creators, hosts, and marketing teams on planning, including pre-planned rundowns or scripts for the live stream.
• Analyze live stream performance data to generate reports, identify areas for improvement, and provide optimization recommendations.
• Stay updated with the latest streaming technologies, platforms, and industry best practices.
• Ensure adherence to the terms of service and community guidelines of the specific live streaming platform being used.
• Who You Are.
• Proven 2-3 years of experience in a live streaming role with in-depth knowledge of streaming hardware (cameras, audio, lighting, encoders), software (e.g., OBS, vMix), and various platforms (e.g., YouTube Live, Facebook Live, Twitch).
• Strong understanding of video/audio encoding, streaming protocols (RTMP, HLS), network configurations, and excellent real-time troubleshooting skills for live events.
• Demonstrable ability to monitor live stream analytics, interpret data, and implement strategies for performance optimization.
• Excellent communication and interpersonal skills, with a proven ability to confidently engage and support hosts, talent, and team members.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Flexibility to work irregular hours, including evenings and weekends, as dictated by live event schedules.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Competitive Salary.
• Performance Review ( 2 times per year ).
• Performance Bonus.
• Annual Paid Leave.
• Compassionate Leave.
• Health Insurance.
• Social Security.
• Discount for Fitness Gym at EmQuartier.
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD).
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

Skills:

YouTube, Social media, Compliance, English

Job type:

Full-time

• Develop compelling, high-quality content in various formats including articles, captions, VDO scripts, multimedia storytelling, etc.
• Define key messages, storytelling approaches, and tone of voice aligned with corporate positioning, and translate complex topics into clear, engaging narratives.
• Create platform-specific content tailored to different audiences and channels (e.g., Website, Facebook, LinkedIn, YouTube, Internal Communication).
• Ensure consistent messaging across all channels, while adapting content creatively to suit different audiences and platforms.
• Digital Communications & Owned Channels Management.
• Manage and optimize corporate digital channels, including corporate website and social media platforms (e.g., Facebook, LinkedIn, YouTube, LINE OA).
• Manage and maintain corporate website content as a key corporate communication platform, ensuring accuracy, timeliness, and alignment with corporate messaging and business priorities.
• Manage day-to-day operations of digital platforms, including content publishing, scheduling, and basic platform administration.
• Plan and execute both campaign-based and always-on content strategies to enhance corporate image and increase public understanding of the company and its business.
• Key Accountabilities (Continued).
• Coordinate with internal stakeholders and content owners to ensure content quality, consistency, compliance with relevant laws and standards, and alignment with corporate branding and messaging.
• Coordinate and manage social listening vendors, including briefing requirements, monitoring deliverables, and ensuring data accuracy and timely reporting.
• Monitor audience sentiment, feedback, and emerging issues across digital platforms, and escalate potential risks as appropriate.
• Analyze digital communication performance and social listening insights, and translate findings into actionable recommendations to improve content effectiveness, audience engagement, and overall communication strategies.
• Other Communication-related Assignments.
• Undertake additional communication-related responsibilities as assigned, in alignment with business priorities.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Communications, Journalism, Public Relations, and related fields.
• 5 - 10 years experience in corporate communications, digital communication, or content creation.
• Excellent written and verbal communication skills both Thai and English.
• Strong writing and content development skills, with ability to simplify complex information into clear and engaging content for multiple platforms.
• Good interpersonal and communication skills, with the ability to collaborate effectively across functions and engage with diverse stakeholders.
• Good digital literacy with familiarity in collaboration tools (e.g., MS 365), content development tools (including AI-assisted), and social media management platforms.
• Portfolio of previous content work (writing samples or digital content) is preferred.

Experience:

5 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Experience using Google and YouTube advertising solutions.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will be working closely with the industry manager and cross-functional teams to develop Google's marketplace. You will combine a passion for the industry and demonstrate fluency in the language of the media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate well-developed value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, manage objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and deliver measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identify and cultivate qualified upsell opportunities to drive future customer growth and build pipeline.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

2 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

8 years required

Skills:

Business Development, Contracts, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending scalable solutions to improve customer strategy, and working with senior leadership.
• 10 years of experience in a sales-focused business development or account management role, specifically within the influencer marketing and social advertising sectors.
• Experience managing relationships with holding companies or influencer marketing agencies (IMAs), with a deep understanding of their services, structures, and decision-making processes.
• Experience identifying, negotiating, and closing brand deals and advertising contracts.
• Understanding of the social landscape, social partners, and their products, including how to apply AI-driven tools and products to support sales, measurement, and processes, while connecting with internal stakeholders to support with feedback.
• This team is to enable our creative and creator partners to produce lighthouse advertising that accelerates business growth, creates a sense of pride in Southeast Asia, and fuels an enduring desire to partner with Google.
• In this role, you will enable influencer marketing agencies to capture the full value of YouTube s creator ads solutions. You will be responsible for a portfolio of agencies, driving growth through enablement and rollout of creator ads solutions. You'll drive growth, build relationships, and identify and convert sales opportunities within the digital advertising space. You will supercharge our creator ecosystem on YouTube and drive adoption of Google's advertising solutions by connecting with agency partners and helping them build successful brand-creator campaigns. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage proactively with agencies and IMAs to drive the adoption and use of Google advertising products within influencer marketing campaigns and deliver on sales and deals pacing goals.
• Work closely with agency partners to help them have the capabilities, integrations, and solutions to drive forward creator related advertising with YouTube.
• Work across various teams at Google including our sales and YouTube partnerships team to ensure the success of influencer ads programs through our partner agencies.
• Identify and pursue new opportunities to expand YouTube's influencer and creator ecosystem.
• Be an expert on Google's advertising solutions, demonstrating their value within creator related ad solutions.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

1 year required

Skills:

Energetic, Excel, eCommerce, English

Job type:

Full-time

• Directly support the SVP (Head of Commercial) in strategy development, business planning, and preparation of high-impact executive presentations.
• Drive strategic initiatives and ensure alignment between Rocket Travel by Agoda s commercial strategy and execution.
• Lead global projects and/or teams to deliver operational innovations and business growth.
• Collaborate with cross-functional teams and senior stakeholders to deliver on strategic commercial initiatives, including those involving non-accommodation partners.
• Build business cases and get buy-in from senior stakeholders, interpret and action strategic business goals.
• Set KPIs for your projects, drive conversations, and lead global rollout projects.
• Ensure all stakeholders are updated about relevant projects and report/present achievements to senior management.
• Provide reporting and analysis on strategic initiatives, supporting data-driven decision-making at the executive level.
• What You ll Need to Succeed.
• Bachelor s or equivalent degree required.
• Strong communication and presentation skills with fluency in English.
• Minimum 12+ years of relevant experience in commercial strategy, business or corporate strategy.
• Proven record in achieving company objectives and targets.
• Analytical and proven track record in using data to drive strategy and make decisions.
• Professional experience in project delivery.
• Skills.
• Comfortable operating at senior level, discussing, challenging, and adapting to the current strategic focus.
• Energetic, persistent, and driven personality.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Professional get it done attitude and work ethic.
• Strong attention to detail.
• Highly disciplined, proactive, and innovative.
• Adept at using data to analyze problems/opportunities and driven by achieving measurable, impactful results.
• Influencer, capable of articulating the business value of complex projects and getting support and buy-in from stakeholders.
• It s Great if You Have.
• Experience in tech, eCommerce, or consultancy.
• Understanding of the Online Travel sector.
• SQL query skills.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Negotiation, Fast Learner, Meet Deadlines

Job type:

Full-time

• Recovers overdue payments from partners via calls and emails.
• Have strong negotiation skills to convince partners to pay the dues as per the contractual terms.
• Negotiate repayment plans and encourage partners to find mutually acceptable solutions.
• Meet the monthly assigned collection and outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as the ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable of devising innovative solutions to enhance collection rates.
• Contribute effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you ll Need to Succeed.
• 1 - 8 years of debt collection experience.
• Strong negotiation skills and resilience.
• Proficient in Microsoft excel.
• Must be confident, proactive, and take personal ownership.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determined, and decisive manner.
• Able to work efficiently and independently in a fast paced environment.
• Passionate and fast learner in line with Agoda values.
• Problem solving mindset and ability to meet deadlines.
• thailand#bangkok#jakarta#malaysia#manila#philippines#IndiaPlease review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Compliance, SQL, Project Management

Job type:

Full-time

• Lead strategic initiatives across Supply Operations focused on process improvement, automation, compliance, and scalability.
• Identify inefficiencies, risks, and control gaps through data, operational insight, and stakeholder engagement.
• Partner with teams within and outside Supply to design and implement scalable solutions.
• Drive end-to-end execution, from problem definition and requirements gathering to testing, rollout, and impact measurement.
• Improve workflows, governance, SOPs, and controls to increase consistency and compliance.
• Define and monitor KPIs to measure operational and project performance.
• Support resolution of complex operational or system-related issues through structured root cause analysis.
• Coach team members and foster a culture of ownership, collaboration, and continuous improvement.
• Functional CompetenciesStrong operations and process improvement capability, with experience improving workflows at scale.
• Proven ability to lead complex cross-functional initiatives and deliver measurable business outcomes.
• Strong stakeholder management and collaboration skills across teams within Supply and across other functions.
• Strong business judgment and structured problem-solving skills.
• Excellent verbal and written communication skills.
• Technical CompetenciesStrong analytical skills with the ability to use data to identify issues and support decisions.
• Working proficiency in SQL and experience with BI/reporting tools.
• Ability to ramp up quickly on operational systems, CRM/workflow tools, and automation opportunities.
• Ability to translate business needs into clear requirements and support implementation.
• Leadership CompetenciesStrong ownership, accountability, and execution mindset.
• Ability to prioritize and operate effectively in a fast-paced environment.
• Collaborative, proactive, and solution-oriented.
• Ability to coach team members and align stakeholders.
• Experience in travel, OTA, e-commerce, marketplace, or other tech-enabled environments.
• Experience working with supply, partner operations, connectivity, or commercial operations teams, including partnering with Product and Engineering teams.
• Familiarity with CRM, workflow automation, or low-code/no-code tools.
• Exposure to APIs, system integrations, or operational tooling ecosystems.
• Bachelor s degree in Business, Engineering, Information Systems, Analytics, Operations, or a related field.
• 8+ years of relevant experience in operations, transformation, project management, process improvement, or automation.
• Proven track record of leading cross-functional projects with measurable business impact.
• Proven people leadership experience.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.