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Upload ResumeExperience:
1 year required
Skills:
Business Development, Production planning, Risk Management, Negotiation, Accounting
Job type:
Full-time
Salary:
฿100,000 - ฿150,000, negotiable
- Lead and oversee overall business operations, including Manufacturing, Quality, Sales & Marketing, Finance & Accounting, Purchasing, HR, and Administration.
- Manage factory operations to achieve production targets, quality standards, productivity, and cost efficiency.
- Ensure compliance with applicable medical device/medical consumables regulations, quality standards, safety requirements, and relevant laws.
- Develop and monitor annual budgets, financial performance, operating costs, and profitability.
- Drive sales growth, business development, market expansion, and new business opportunities.
- Monitor business performance and KPIs, identify key issues, and implement appropriate corrective and improvement actions.
- Improve operational efficiency, productivity, cost management, and resource utilization across the organization.
- Oversee supply chain, purchasing, raw materials, inventory, and production planning to support business requirements.
- Lead, develop, and motivate management teams and build a high-performance organizational culture.
- Identify business risks and develop appropriate risk management and contingency plans.
- Build and maintain strong relationships with key customers, suppliers, business partners, government authorities, and other stakeholders.
- Monitor market trends, competitors, industry developments, and emerging opportunities to strengthen the company's competitiveness.
- Report business performance, key risks, strategic initiatives, and recommendations to the Board of Directors.
- Perform other duties as assigned by the Board of Directors.
- Master's degree in Business Administration, Industrial Management, Engineering, or a related field.
- Minimum 10 years of management experience, with proven experience in a senior management position such as Managing Director, General Manager, Factory Manager, Plant Manager, or equivalent.
- Strong experience in manufacturing, factory operations, and business management.
- Experience in Medical Device, Medical Consumables, Healthcare Products, or related industries is highly preferred.
- Strong knowledge of production management, quality management systems, cost control, budgeting, and business planning.
- Strong strategic thinking, leadership, decision-making, and problem-solving skills.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong business and financial acumen with the ability to analyze and drive business performance.
- Good command of English.
- Ability to work effectively with cross-functional teams and senior management.
Experience:
7 years required
Skills:
Analytical Thinking, Project Management, Financial Analysis, English, Thai
Job type:
Full-time
Salary:
negotiable
- Strategic Business Support.
- Support the MD in coordinating the implementation of business strategy and priorities.
- Coordinate cross-functional alignment and follow-up on strategic projects and company priorities.
- Monitor execution against business plans and escalate risks where appropriate.
- Prepare executive summaries, business analyses, and decision-support information for MD.
- Follow up on strategic decisions and ensure that agreed actions are communicated and implemented.
- Executive Governance.
- Coordinate Management Meetings (MMT), Business Reviews, and Regional/HQ meetings.
- Prepare agendas, presentation materials, decision logs, meeting minutes and follow-up action items.
- Track action items and ensure timely completion by responsible functions.
- Ensure governance processes are consistently followed.
- Escalate overdue actions, unresolved issues, and key risks to the MD where appropriate.
- Business Performance Monitoring.
- Consolidate monthly business performance reports across all functions.
- Monitor KPIs and identify performance gaps, trends, and business risks.
- Support preparation of management dashboards and executive reports.
- Review information submitted by functions and seek clarification where data, assumptions, or conclusions are unclear.
- Cross-functional Coordination.
- Act as the central coordinator between MD and functional leaders.
- Facilitate communication across Sales, Service, Parts, Finance, HR, Network Development, and other departments.
- Facilitate discussions to support the resolution of cross-functional coordination issues.
- Organization transformation.
- Process improvement.
- Business planning.
- New business initiatives.
- HQ strategic projects.
- Internal governance projects.
- Monitor project timelines, risks, dependencies, and deliverables.
- Confidential Executive Support.
- Handle confidential business information with professionalism.
- Support high-level executive meeting and engagements.
- Ensure that confidential information is properly stored, protected, and shared only with authorized stakeholders.
- Support special assignments requested by the MD.
- Knowledge.
- Strong understanding of the commercial vehicle business, business planning, financial analysis, KPI management, project management, and business process improvement.
- Proficiency in Microsoft PowerPoint, Excel, Word, AI tools, and other business productivity tools. Experience with dashboards, business intelligence, project management, or data visualization tools is an advantage.
- Skills.
- Strong analytical thinking, and problem-solving skills.
- Effective stakeholder management, communication, and cross-functional coordination skills.
- Good command of written and spoken English and Thai.
- Ability to manage multiple priorities and prepare clear executive presentations, reports, and decision-support materials.
- Ability to work effectively in a multicultural and international environment.
- Bachelor's degree in Business Administration, Engineering, Economics, Finance, Marketing, or related field. An MBA is an advantage.
- Sound judgment, professionalism, discretion, integrity, and attention to detail.
- Proactive and structured working style.
- 7 years of experience in business planning, strategy, commercial operations, consulting, or project management, with proven experience in coordinating cross-functional projects and working with stakeholders at different organizational levels.
- Experience supporting senior executives and working with Regional Office or Headquarters in an international organization is preferred.
- Experience in the automotive, commercial vehicle, manufacturing, or other B2B industries is highly desirable.
Experience:
15 years required
Skills:
Leadership Skill, English, Thai
Job type:
Full-time
Salary:
negotiable
- Strategic & Commercial Leadership.
- Develop and execute long-term business strategies for the Attractions portfolio in alignment with CCBO and AWC objectives.
- Drive EBITDA growth through diversified revenue streams including ticketing, season passes, F&B, merchandise, OTA partnerships, corporate events, and sponsorships.
- Maintain full P&L responsibility for all attractions and future assets.
- Lead CAPEX planning, OPEX optimization, and ROI management, particularly for IP-licensed investments.
- Translate strategic priorities into actionable business plans with measurable milestones.
- Scale the portfolio through expansion, new attraction launches, and strategic partnerships.
- IP Relationship & Brand Management.
- Manage relationships with global licensors, including Universal Studios and future IP partners.
- Ensure compliance with brand standards, licensing requirements, and guest experience guidelines.
- Strengthen market positioning and brand equity for both licensed and proprietary attractions.
- Increase attendance, repeat visitation, dwell time, and Net Promoter Score (NPS).
- Collaborate with Commercial and Property Marketing teams on integrated destination marketing.
- Build partnerships with online travel agencies (OTAs), the Tourism Authority of Thailand (TAT), airlines, hotels, and MICE operators.
- Operational Excellence & Safety Governance.
- Oversee safe, compliant, and guest-centric operations across all attractions.
- Establish and monitor KPIs including attendance, revenue per visitor, guest satisfaction, uptime, and safety performance.
- Lead the opening and commissioning of new attractions from project handover to full commercial operation.
- Coordinate cross-functional collaboration across Operations, Sales & Marketing, Finance, HR, and Safety.
- Improve operational efficiency while maintaining premium guest experiences.
- Build robust SOPs and service standards across all venues.
- People Leadership & Organizational Capability.
- Lead and inspire large, multidisciplinary teams, including permanent, seasonal, and outsourced staff.
- Develop organizational capabilities in operations, guest service, and safety.
- Foster a high-performance and high-engagement culture.
- Build succession plans and leadership pipelines for key operational roles.
- Minimum 15 years of senior leadership experience with significant P&L accountability.
- Proven success in theme parks, attractions, experiential entertainment, leisure destinations, or IP-driven businesses.
- Strong track record in revenue growth, EBITDA improvement, and business scaling.
- Experience managing large and diverse teams.
- Bachelor's degree required; MBA or advanced degree preferred.
- Strong financial, strategic, and operational leadership skills.
- Excellent stakeholder management and partnership-building capabilities.
- Fluent English required; Thai language skills are highly desirable.
Experience:
1 year required
Skills:
Recruitment, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Design and implement business strategies for Thailand market. Set comprehensive performance and growth goals. Oversee daily company operations and operational planning. Explore and tap into business collaborations with local and international clients. Establish strong rapport with government agencies, private entities, and business collaborators. Evaluate company and people performance through data and metrics analysis. Manage positive relationships with market players in financial investment, portfolios, and debts acquisition. Participate in business expansion activities. Ensure u ...
- Bachelor's degree in Finance, Business Management, or related field. 12+ years of experience in collections at financial institution or third-party collection company of which 5+ years of management or supervisory level experience and 3+ years of P&L leadership experience. Experience in regulatory reporting in Asset sale. Ability to analyze, reason, solve problems, and prioritize work independently. Excellent communication and interpersonal skills.
Experience:
1 year required
Skills:
Leadership Skill, Thai
Job type:
Full-time
Salary:
฿300,000 - ฿400,000, negotiable
- Ensure reliable, on-time and cost-efficient manufacturing of each drug profile as Contract Manufacturing Organisation for a pharmaceutical originator and of own products; secure supply of product bulk, diluent, components and consumables; manage inventory, cold chain and distribution.
- Act as the ultimate site management authority for the Pharmaceutical Quality System; guarantee that all operations comply with Thai FDA GMP, PIC/S / EU GMP, WHO and other applicable standards; chair Management Reviews; ensure timely closure of audit an ...
- Lead preparation to become an EU / UK, TGA, WHO-prequalified and US FDA-ready drug product site; own the US FDA readiness programme; ensure maintenance of manufacturing licences, product licences and variations with Thai FDA.
- Grow and diversify revenue: deliver the vaccine technology transfer through validation, registration, manufacturing licence and commercialisation; secure importation and market launch; identify, evaluate and propose new products, in-licensing and CMO opportunities.
- Ensure the financial health and sustainability of the Company: P&L, cash and working-capital management, cost of goods and under-absorption control, CAPEX prioritisation and ROI, accurate and timely financial statements, statutory audit, tax and BOI / NVI privilege compliance.
- Lead, unite and develop the Management Committee; define a clear organisation with roles, decision rights and accountability; secure recruitment of key vacancies; build succession plans for critical and retiring positions; develop a leadership pipeline and manage compensation, performance and engagement.
- Prepare and present Board and Shareholders' meetings; implement Board resolutions; maintain transparent, balanced relationships with the three shareholders; ensure compliance with the Joint Venture Agreement, Articles of Association, Thai company law and related obligations.
- Sponsor and steer the site project portfolio (compliance plan, technology transfers, capacity extension, serialisation and IT systems, energy / solar farm, HSE upgrades) with clear scope, budget, schedule and risk management.
- Ensure a safe workplace and full compliance with Thai labour, industrial estate, environmental and safety legislation; sponsor the HSE management system; ensure business continuity and crisis management including product recall.
- Key Qualifications.
- Degree (or equivalent) in Pharmacy, Life Sciences, Biotechnology, Chemical / Industrial Engineering, Medicine or a related scientific discipline.
- MBA or postgraduate qualification in business administration, finance or general management strongly preferred.
- Minimum 15 years in the pharmaceutical, vaccine or biologics industry, of which at least 7 years in senior leadership of a manufacturing site or business unit with full P&L accountability.
- Direct experience hosting and successfully closing regulatory inspections and customer audits (Thai FDA, PIC/S members such as EMA / MHRA / TGA, WHO Prequalification; US FDA experience a strong asset).
- Financial management experience: annual budget and 5-year business plan preparation, cost of goods and under-absorption management, CAPEX justification, cash management, dividend policy and reporting to a Board and shareholders.
- Understanding of regulatory strategy for multi-market registration (ASEAN, Australia, EU / UK, US) and of the requirements a drug product site must meet to support a BLA / MAA.
- Strong stakeholder management with the Board of Directors, shareholders, Thai authorities, customers, suppliers and consultants.
- Ability to develop people: coaching of managers, succession planning, talent retention and leadership development.
- Change leadership: capacity to move the organisation from a local-standard manufacturer to an internationally inspected (EU / TGA / WHO / US FDA) site while balancing agility, cost and workload.
- High integrity, ethics and compliance awareness; role model for quality culture and data integrity.
- Thai national or long-term Thailand resident with excellent understanding of Thai business, public-sector and regulatory culture; fluent in Thai and in English (written and spoken).
- Structured, financially rigorous, results-oriented, resilient under pressure, and comfortable operating in a small company with limited resources and high expectations.
- Company EA Licence: 22C1076.
- EA License No: R1106634.
Experience:
12 years required
Skills:
Project Management, Architecture, Recruitment, DevOps, Scrum
Job type:
Full-time
Salary:
negotiable
- Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders.
- Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time.
- Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.
- Actively seek opportunities for innovation and value-addition, introducing cuttingedge solutions and approaches to elevate project outcomes.
- What We're Looking For.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 8 -12 years of professional experience with leading management consultancies for insurance/banking companies.
- Experience in developing and leading digital innovation and transformation programs.
- Should have solid understanding and experience in one or more digital and data capabilities.
- Demonstrate deep understanding of.
- Banking / Financial Services / Insurance industry challenges., with the ability to articulate clear value propositions to both internal and external stakeholders.
- Build and maintain.
- trusted, long-term relationships.
- with clients and ecosystem partners.
- Highly proficient in.
- PowerPoint and Excel., with the ability to analyze data and translate insights into business recommendations.
- Apply.
- continuous delivery tools and methodologies.
- to drive measurable business outcomes.
- Define and advocate for.
- modern, cloud-based architecture strategies.
- The ability to articulate and communicate your vision, approach, opinions.
- A track record in building successful teams around you.
- Why Join CAPCO.
- Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
- We offer.
- A work culture focused on innovation and creating lasting value for our clients and employees.
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings.
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.
- An agile, diverse, entrepreneurial, inclusive, meritocratic culture.
- Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to.
- BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
- We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Experience:
8 years required
Skills:
EHS Management, English
Job type:
Full-time
Salary:
negotiable
- Be responsible/ lead EHS compliance audits and due diligence assessments.
- Take on Project Manager roles in execution of client's EHS/ESG/ES programs.
- Identify and/or build opportunities with clients on opportunities and develop proposals to meet client's needs.
- Delivering medium-sized projects / key elements of larger projects.
- Building effective working relationships within Business Unit and across practice area and also clients.
- Work within quality/budget/schedule expectations and scope-specific assignments.
- Support ERM Partners-in-Charge and senior members to effectively manage projects.
- Work collaboratively and effectively with clients, ERM employees, and vendors.
- Stay knowledgeable of trends in the field.
- Bachelor's or Master's Degree in Environmental Science, Environmental Engineering, Safety Engineering, or similar scientific discipline (MSc preferably).
- Strong knowledge and experience in EHS Audits; EHS Management Systems, Due Diligence and Corporate EHS Programs and Standards.
- 8-12 years experiences, work experience in consulting or engineering consulting is required.
- Experience IFC Performance Stand and ADB Safeguard Policy is a plus.
- Experience hands on health and safety programs implementation and energy audit is a plus.
- High proficiency in English. Overseas degree and experience is a PLUS.
- Attention to detail; excellent proofreading/technical editing, written and verbal communication skills.
- Experience recording/writing detailed technical data and reports a plus.
- What You Impact Is.
- You will help deliver high-quality work that drives impactful programs for our clients, while building strong relationships and contributing fresh ideas to evolve our services. Through collaboration and continuous learning, you will strengthen our culture and create opportunities that support long-term success for both clients and the firm.
- APAC Ready to Lead Way.
- At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment. Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects. We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact. At ERM, diverse perspectives are celebrated, and innovation thrives. If you're ready to make sustainability your mission and build a career that creates lasting change, your journey starts here.
- You can apply for this role through Careers or through the internal careers portal if you are a current employee.
- Discover Life at ERM.
- Talent Brochure: TM - Candidate brochure.
- Life at ERM: Life at ERM.
Skills:
Digital Marketing, Automation, Salesforce, Leadership Skill, Teamwork
Job type:
Full-time
Salary:
negotiable
- Bring an objective and analytical approach to assessing opportunities, with a bias toward action.
- Demonstrate curiosity, teamwork, methodical prioritisation, commitment to growth and improvement.
- Identify growth opportunities with existing and prospective clients, and cross-sell Digital Alchemy services.
- Development Opportunities.
- Lead client engagements with a compelling marketing point of view, backed by the capabilities to deliver.
- Ensure best practice design for generating actionable insights, increasing marketing campaign effectiveness, and building compounding learning loops.
- Provide guidance and leadership to a talented team of marketers, analysts, developers, operators, and technologists to deliver a cohesive solution within the working constraints (budget, time).
- Strong client advocacy and persuasive communication skills (written and verbal).
- Measures of Success.
- Billable utilisation and revenue booked against individual goal.
- Sell-through (conversion) of additional Digital Alchemy data, technology, and marketing services.
Experience:
7 years required
Skills:
Business Development, Project Management, Import / Export, Leadership Skill, English
Job type:
Full-time
Salary:
฿38,670 - ฿53,710, negotiable
- Provide advisory services to global, regional, and local clients on Customs and International Trade matters, including import/export regulations, export controls, customs valuation, HS classification, FTA management, customs dispute resolution, disclosures, and AEO assessments.
- Analyze customs and trade-related data to support risk assessments, duty optimization, compliance reviews, audits, and supply chain security initiatives.
- Research, interpret, and apply customs regulations, trade agreements, and government ...
- Prepare high-quality written reports, technical advice, presentations, and client deliverables on customs and trade compliance matters.
- Manage and coordinate consulting engagements and operational support projects, ensuring timely and high-quality delivery.
- Develop and maintain strong client relationships through regular communication, meetings, and proactive engagement.
- Support business development activities by identifying opportunities, contributing to proposals, and enhancing service offerings.
- Assist in developing and implementing internal best practices, procedures, and knowledge-sharing initiatives.
- Collaborate effectively with regional and global teams to deliver integrated solutions and exceptional client service.
- Perform project management, administrative, and reporting duties to support efficient business operations.
- Stay current on customs, trade compliance, and regulatory developments, and share relevant insights with clients and internal stakeholders.
- Key Competencies.
- Strong knowledge of Customs and International Trade regulations and compliance requirements.
- Excellent analytical, research, and problem-solving skills.
- Strong attention to detail and commitment to accuracy.
- Effective project management, organizational, and time-management skills.
- Outstanding verbal and written communication skills, with the ability to explain complex regulatory matters to diverse audiences.
- Customer-focused, proactive, and results-oriented approach.
- Ability to thrive in a fast-paced, dynamic, and client-focused environment.
- Demonstrated commitment to collaboration, continuous improvement, and professional development.
- Bachelor's degree or equivalent. A professional accreditation (e.g. customs broker's license) will be viewed favourably;.
- 4-7 years of working experience in a related field, out of which at least 3 years should ideally comprise of consulting experience;.
- Advanced understanding of import/export regulations and practice;.
- Show good judgment, integrity, curiosity, vision, attitude & confidence;.
- Possess the ability to evaluate and articulate complex issues;.
- Strong analytical skills;.
- Can-do attitude and willingness to learn;.
- Fluent in English; 2nd Asian language is considered an advantage.
- Proficiency with Microsoft Word and Microsoft Excel;.
- Ability to work independently and as part of a team;.
- Experience or familiarity with trade compliance in Thailand ;.
- Experience or familiarity with trade compliance in the ASEAN region or another ASEAN country is an added advantage.
- Additional Information.
- Paid Vacation, Holiday, Sick Time.
- Health Plan: Medical.
- Life Insurance.
- Employee Stock Purchase Plan.
- Training and Personnel Development Program.
- Growth opportunities within the company.
- Employee Referral Program Bonus.
Experience:
7 years required
Skills:
Product Development, Project Management, Marketing Strategy, Market Research, Social media, Branding
Job type:
Full-time
Salary:
negotiable
- As the Marketing Director, you will be responsible for developing and implementing the company's marketing strategy to drive revenue growth, increase brand awareness, and maintain market leadership. You will work closely with the executive team to define marketing goals, establish budgets, and allocate resources accordingly. You will manage a team of marketing professionals, including marketing managers, content creators, graphic designers, and analysts, to execute marketing campaigns across multiple channels.
- Develop and execute a comprehensive marketing plan that aligns with the company's goals and objectives.
- Lead the development and execution of marketing campaigns across various channels, including digital, social media, email, events, and other traditional marketing channels.
- Manage a team of marketing professionals and provide leadership, mentorship, and guidance to ensure that they achieve their objectives and contribute to the overall success of the company.
- Collaborate with other departments, including sales, product development, and customer support, to ensure consistency in messaging, positioning, and branding across all marketing efforts.
- Conduct market research and analysis to identify customer needs, market trends, and competitive insights to develop effective marketing strategies and tactics.
- Analyze and report on marketing campaign performance metrics and provide insights and recommendations to optimize marketing efforts and achieve better results.
- Manage the marketing budget and allocate resources efficiently to maximize the return on investment (ROI).
- Stay up-to-date with the latest marketing trends, technologies, and best practices, and recommend innovative marketing strategies and tactics to improve the company's marketing efforts.
- Represent the company in external marketing events, conferences, and other public events to promote the company's brand and products.
- Bachelor's degree in marketing, business administration, or a related field; Master's degree preferred.
- 7+ years of experience in marketing, with at least 3 years in a leadership role.
- Proven track record of developing and executing successful marketing campaigns across various channels.
- Strong leadership skills and experience managing and motivating a team of marketing professionals.
- Excellent analytical skills, with the ability to interpret and analyze complex data sets and derive insights and recommendations.
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
- Excellent communication skills, with the ability to effectively communicate with both internal and external stakeholders.
- Strong organizational skills and attention to detail.
- Experience in the technology industry or B2B marketing is a plus.

Upload your resume
Our AI reads it and finds the jobs that fit you.
Upload ResumeSkills:
Quality Assurance, Recruitment, Automation, Payroll, YouTube
Job type:
Full-time
Salary:
negotiable
- Agoda's front door for People support - supported by specialist service teams such as.
- People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
- Opportunity.
- We are looking for an.
- Associate Director, Head of People Services & Help Desk.
- to lead Agoda's employee-facing People service delivery model across.
- People Help Desk / Tier 1 support.
- Tier 0 / self-service foundations., and.
- Global People Relations Services.
- This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
- People Help Desk / Tier 1 services.
- Tier 0 / self-service and knowledge foundations.
- Global People Relations Services., including case governance and specialist support for complex employee relations matters.
- You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
- This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
- This position is based in.
- Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
- not open to remote work.
- or the possibility of being based in other locations.
- Lead Agoda's People Services front door and employee support model.
- Lead Agoda's employee-facing People Services model across.
- Tier 1 Help Desk support.
- Tier 0 self-service., and the interface into specialist support teams.
- Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
- Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
- Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
- Lead the People Services & Help Desk team.
- Lead, manage, and develop the.
- People Services & Help Desk.
- team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
- Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
- Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
- Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
- Lead Global People Relations Services.
- Lead the.
- Global People Relations Services.
- team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
- Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
- Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
- Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
- Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
- Own the operating interfaces across Tier 1, People Relations, and specialist teams.
- Serve as the senior operational owner for how work flows between.
- Help Desk / Tier 1.
- People Relations Services., and other Tier 2 / specialist teams across the People organization.
- Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
- Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
- Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
- Build Tier 0 / self-service and knowledge management foundations.
- Develop and execute Agoda's roadmap for.
- Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
- Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
- Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
- Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
- Enable digital, conversational, and AI-supported service delivery.
- Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
- Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
- Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
- Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
- Drive operational excellence and continuous improvement.
- Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
- Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
- Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
- Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
- Lead through insight, stakeholder partnership, and change.
- Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
- Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
- Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
- Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
- What you'll need to succeed.
- Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
- Typically,.
- 10+ years.
- of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
- Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
- Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
- Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
- Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
- Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
- Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
- Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
- Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
- Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
- Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
- It's great if you also have.
- Experience in a global or regional.
- HR shared services / People services.
- environment.
- Experience leading both broad employee support teams and specialist employee relations or case management teams.
- Experience in knowledge management, service content strategy, and self-service adoption.
- Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
- Experience improving employee experience through service redesign, process simplification, or digital product thinking.
- Experience in a high-growth tech, internet, or digital business.
- Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
- Why this role matters.
- This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
- As.
- Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
- PeopleServices.
- Please review our Hiring Process Guidelines before your interview - click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
7 years required
Skills:
Project Management, Architecture, Salesforce, Cloud Computing, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- Own the governance framework and standards for the enterprise CRM marketing stack - defining how platforms should be configured and maintained across regions, with execution supported by specialist resources.
- Define and oversee the CRM function's consent configuration requirements - working with Legal, Compliance, and specialist resources to ensure guest consent preferences are correctly captured and audience reachability rules reflect regulatory obligations.
- Own the CRM onboarding process for properties and outlets - defining the standards for correct configuration, governance compliance, and commercially optimal segmentation and contact rules, and coordinating delivery with specialist resources.
- Manage platform user access, roles, and permissions across global and regional teams.
- Own CRM enhancement QA and release governance - establishing the standards and sign-off process for journey builds, automations, and platform deployments, with testing execution supported by specialist resources.
- Data Operations & Integrity.
- Define the requirements for customer data operations supporting marketing use cases - including audience management, identity resolution standards, and data quality thresholds - and oversee delivery by specialist internal and external resources.
- Act as the organisation's customer profile champion - setting standards for data accuracy, deduplication, and the anonymous-to-known profile merge, and overseeing the refinement of complex merge logic over time.
- Partner with the Business Intelligence team on data architecture alignment - defining data residency, upstream requirements, and ensuring data models support segmentation and personalisation at scale.
- Vendor & Partner Management.
- Lead vendor and partner relationships across the CRM platform ecosystem - managing technology vendors for roadmap and contract alignment, coordinating implementation and consulting partners on platform workstreams, and aligning with IT on infrastructure and security requirements; this role is the primary point of accountability for partner delivery.
- Serve as the internal point of contact on CRM platform capabilities - translating technical feasibility questions from marketing teams into clear direction for specialist resources, and ensuring platform decisions are commercially grounded.
- Platform Evolution & Compliance.
- Monitor emerging CRM platform and marketing technology trends, providing proactive recommendations on platform enhancements.
- Stay current on data privacy regulations and proactively adapt platform governance standards in response.
- Continuously improve platform operations, workflow efficiencies, and governance processes across the function.
- Proven hands-on experience with Salesforce Marketing Cloud, Salesforce Data Cloud, and Salesforce Personalisation - including configuring, enhancing, and optimising platform setups, with the technical depth to evaluate decisions, challenge specialist resources, and ensure quality outcomes.
- Strong working knowledge of customer data platform concepts - including identity resolution, audience segmentation, consent integration, and data quality principles - with the ability to translate these into clear requirements for technical teams and external partners.
- Familiarity with consent management principles and regulatory requirements including GDPR - able to define CRM-side requirements and oversee implementation by specialist partners.
- Understanding of data governance frameworks - data residency, upstream/downstream data flows, and data quality standards for marketing use cases.
- Proven project management skills - able to manage multiple concurrent platform workstreams, coordinate internal and external resources, and deliver against milestones.
- Strong vendor and partner management experience - directing implementation and consulting partners, holding them accountable to delivery standards, and managing escalations effectively.
- Experience working with Business Intelligence or data engineering teams and comfort navigating cloud data platform concepts.
- Experience with omnichannel CRM execution across email, mobile push, in-app messaging, and messaging channels.
- Proactive and self-directed - identifies platform risks and governance gaps before they surface, and takes initiative in proposing improvements.
- Exceptional communicator and influencer - able to translate technical workstreams into clear updates for non-technical stakeholders, and to persuade and align teams across regions without direct authority.
- Strong organisational skills with data-led prioritisation - comfortable managing competing demands across platform, governance, and partner workstreams simultaneously.
- Ability to communicate platform progress and wins in business value terms, influencing stakeholder decisions on governance and platform investment.
- Bachelor's degree in Information Technology, Computer Science, Marketing Technology, or a related field required. Masters a plus.
- Experience.
- Minimum of 7 years in CRM platform management, marketing technology operations, or a related technical marketing or project management role.
- Demonstrated experience coordinating technology implementation or consulting partners, ideally in a platform governance or martech context.
- Direct working experience with Salesforce Marketing Cloud and Salesforce Data Cloud is required.
- Demonstrated experience in a governance, platform ownership, or programme management capacity within a regional or global organisation.
- Experience in the hospitality, travel, or retail industry would be an added benefit.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
Skills:
Production planning, Procurement, Recruitment, Leadership Skill, Diplomacy
Job type:
Full-time
Salary:
฿96,000 - ฿100,000, negotiable
- Email Address.
- Phone Number.
- Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No.
- Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No Yes - I consent No Do you consent to a criminal background check as part of the recruitment process? Yes No.
- Do you consent to a criminal background check as part of the recruitment process? Yes No -- Do you consent to a criminal background check as part of the recruitment process? Yes No -- Yes I Consent No If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No.
- If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No Yes - I Consent No What's your expectation salary? (THB) * + More information Your Resume.
- To attach your Resume, click here to upload from your Computer. Security code.
Skills:
Software Development, Architecture, TypeScript, Leadership Skill, React.js
Job type:
Full-time
Salary:
฿475,000 - ฿525,000, negotiable
- Bangkok, Thailand.
- Full-time.
- Workplace: on_site.
- Department: Technology.
- We are seeking a highly skilled and motivated Director to join our technology department at Makro Pro. As a Director, you will oversee multiple product squads and play a crucial role in shaping our engineering practice. You will be responsible for driving strategic initiatives, ensuring critical deliveries, and providing guidance on overall technology architecture.
- Lead and mentor a team of tech leads & engineers, overseeing multiple product squads to ensure successful delivery of web and mobile applications.
- Drive the growth of our engineering practice by establishing and nurturing guilds, fostering collaboration, and sharing best practices.
- Collaborate with cross-functional stakeholders, such as product owners, designers and business to shape product and technology roadmaps.
- Provide a holistic view of the overall architecture, identifying opportunities for improvement and ensuring scalability, performance, and security.
- Actively participate in troubleshooting and resolving complex technical issues across multiple software components and services.
- Stay up-to-date with the latest trends and advancements in front-end technologies and pursue adoption when applicable.
- Collaborate with the infrastructure team to optimize the deployment and scalability of our applications.
- You are hands-on, focused on delivering performant code and steering best-in-class implementation.
- You have a track in leading development of large scale applications in React.js/ReactNative, Typescript, node.js, ES6+, JS Framework (NestJS/ExpressJS).
- Strong leadership skills with the ability to inspire and guide cross-functional teams to deliver high-quality software solutions.
- Proficiency in architecting and designing scalable and performant web and mobile applications.
- Excellent problem-solving and troubleshooting skills, with the ability to identify and resolve technical challenges.
- Solid understanding of software development methodologies, agile practices, and CI/CD processes.
- Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
- Previous experience in a fast-paced startup or online marketplace environment is a plus.
- Apply.
- Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/6A024F9E01/apply).
Experience:
5 years required
Skills:
Thai
Job type:
Full-time
Salary:
฿38,950 - ฿54,090, negotiable
- Manage a portfolio of major accounts that have specific potential for hotels Business Events Segment.
- Build close working relationships with key decision makers and increase account market share.
- Increase and maintain the relWork in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.ationship with Business Events to ensure hotel is obtaining increased market share.
- Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with GM.
- Research and develop new business opportunities for Hotels across the Business Events segment.
- Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
- Assist GM in preparation of budget, revenue strategies and sales & marketing plans for all Accor's Hotels.
- Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling.
- Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
- Represent hotel at Business Events trade shows, seminars, sales trips as and when required by GM.
- Assist with site inspections, familiarizations and sales appointments for hotel.
- Understanding of Accor hotels digital distribution strategies and results in Market.
- Create opportunities for Hotel to feature and distribute offers through partner and customer channels.
- Manage a portfolio of major accounts that have specific potential for hotel Business Events Segment.
- Research and develop new business opportunities for Hotel across the Business Events segment.
- Minimum 5 years experience leading a Sales team is preferred.
- Highly motivated with excellent attention to detail.
- Strong communication skills.
- Always display a professional appearance, representing Movenpick Brand.
- Additional Information.
- WHY WORK FOR ACCOR.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Skills:
Product Development, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Business.
- Deliver annual net sales, gross profit, commercial contribution, and margin performance in line with the approved Axtra Club business plan.
- Achieve category-level sales, margin, inventory productivity, and assortment performance targets across all merchandise portfolios.
- Customer.
- Achieve annual targets for member acquisition, active membership, renewal, retention, and member lifetime value.
- People.
- Maintain high employee engagement and leadership capability across teams.
- Process.
- Deliver own-brand launches, sourcing initiatives, assortment reviews, and commercial planning cycles within approved timelines.
Experience:
8 years required
Skills:
Business Development, Thai
Job type:
Full-time
Salary:
฿32,990 - ฿45,820, negotiable
- Partner directly with the GM to shape and drive Thailand's strategic priorities, from market expansion to product localization.
- Continuously track how product-market fit is evolving in Thailand - local usage patterns, competitor moves, shifting traveler behavior - and translate that read into concrete product, marketing, and partnership decisions.
- Lead critical cross-functional projects - new partnerships, regulatory initiatives, product launches - pulling together Product, Tech, Compliance, and Commercial teams ...
- Build and manage relationships with relevant regulatory bodies to keep YouTrip ahead of the curve as the market evolves.
- Develop local partnerships - banks, merchants, and tourism-sector players - to deepen YouTrip's ecosystem in Thailand.
- Stay close to daily operations, resolving on-the-ground friction and identifying new business development opportunities as they arise.
- Operate with significant autonomy and sound judgment, representing the GM in select internal and external settings as needed.
- You Are.
- 8+ years of experience as an operator in a high-growth, fast-paced organization - fintech or payments experience is a strong plus.
- A track record of driving cross-functional alignment and delivering results independently, with minimal guidance.
- Sharp business instincts, comfort with ambiguity, and genuine curiosity about Thailand's fintech and payments landscape.
- Based in Bangkok, and able to use Thai fluently in a business environment.
Skills:
Procurement, Recruitment
Job type:
Full-time
Salary:
negotiable
- Prepare and process requisitions and purchase orders from end to end.
- Develop and implement sourcing strategies for cost reduction, supplier consolidation, service delivery improvements and process efficiency.
- Establish procurement controls and guidelines.
- Review purchase order claims and contracts for conformance to AIA policies.
- Discuss problems on delivery and performance with suppliers and third-party providers.
- Involve in organisation-wide sourcing and procurement projects.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build healthy environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
- https://www.aia.co.th/th/about-aia/privacy/candidate.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Experience:
1 year required
Skills:
Business Development, Architecture, Leadership Skill, Cloud Computing
Job type:
Full-time
Salary:
negotiable
- Own and drive Technology Advisory revenue targets in Thailand.
- Identify, shape, and convert consulting opportunities with key clients.
- Develop compelling proposals, business cases, and executive presentations.
- Partner with Account Executives, Product, Client Services, and VAS teams to create integrated client solutions.
- Play a.
- key role.
- in leading end-to-end digital & tech client projects, from business development to project implementation. You will offer solutions for a specific client problem or challenge.
- Advise C-suite and senior executives on technology transformation priorities.
- Lead diagnostic assessments across payments, digital banking, architecture, APIs, cloud, data, AI, and operating models.
- Develop transformation roadmaps and target-state architectures.
- Translate technology investments into measurable business outcomes.
- Serve as a senior subject matter expert for complex client engagements.
- Lead multi-workstream consulting and transformation engagements.
- Manage project governance, risks, stakeholder alignment, and delivery quality.
- Oversee teams comprising consultants, architects, PMOs, data specialists, and implementation resources.
- Ensure delivery excellence and realization of client outcomes.
- Grow the vertical by offering expertise on topics like building a mobile stack, enabling payment interfaces, migrating banking stack to a cloud and other topics that are complex in scale and scope, intellectually demanding, and deadline driven.
- Create repeatable Tech Advisory offerings, methodologies, and IP.
- Develop playbooks, frameworks, and reusable assets.
- Mentor and coach consultants across the region.
- Contribute to VCA's growth agenda through innovation and capability building.
- Contribute to key Practice building initiatives - top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives.
- Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.
- Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
- 12+ years of experience in consulting, technology strategy, enterprise architecture, digital transformation, or financial services technology leadership.
- Experience in consulting & technology in credit card / payments would be an added advantage.
- Experience advising senior executives (CIO, CTO, CDO, COO, Head of Digital).
- Proven track record leading large-scale transformation programs.
- Strong commercial acumen with demonstrated success in originating and growing consulting engagements.
- Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions.
- Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences.
- Strong analytical skills, ability to have structured thinking and build strong arguments.
- Self-starter individual with a keen appetite for building the business.
- Collaborative team player with ability to work with people from diverse backgrounds.
- Visa is an EEO Employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Skills:
Project Management, Marketing Strategy, Digital Marketing, Copywriting, Photography
Job type:
Full-time
Salary:
negotiable
- Lead development and execution of marketing strategies for properties within the assigned region, ensuring initiatives align with Aman's global marketing frameworks and commercial objectives.
- Translate global marketing campaigns and priorities into regional execution plans, tailoring activities to reflect local market opportunities and customer insights.
- Lead regional campaign planning and delivery, ensuring all content, creative, and messaging reflect Aman's luxury brand positioning and narrative standards.
- Collaborate with the Global Marketing and Brand & Creative teams on the execution of approved campaign materials, photo and video shoots, and other brand assets required for regional deployment.
- Work collaboratively with global and property Sales, Revenue, and E-Commerce teams to ensure marketing strategies and content directly support revenue, occupancy, and conversion goals.
- Work closely external brand agencies across Digital Marketing and PR to help drive commercial performance and awareness of our resorts.
- Coordinate with global Marketing and PR teams to ensure regional press, partnerships, and brand activations are consistent with global narratives.
- Monitor regional marketing performance across digital, CRM, and offline channels, ensuring activity drives engagement and conversion.
- Analyse campaign effectiveness and ROI, presenting insights and recommendations to the on-property teams, GMs and Vice President of Marketing.
- Lead, mentor, and develop regional and property-based marketing professionals, fostering collaboration and high performance across teams.
- Set clear objectives and expectations for the regional marketing team, ensuring accountability to brand and commercial goals.
- 10 years of experience in marketing leadership within luxury hospitality, travel, or lifestyle sectors, including regional or multi-property oversight.
- Proven success developing and executing integrated marketing strategies that drive engagement and revenue performance.
- Strong understanding of omnichannel marketing, campaign planning, and performance analytics.
- Experience collaborating with brand, creative, and digital teams to deliver large-scale marketing initiatives.
- Exceptional leadership, project management, and communication skills.
- Strong visual aesthetic aligned with brand standards, copywriting and content development skills, photography and video direction capabilities Proven ability to translate global strategies into regionally relevant marketing programs.
- Bachelor's degree in marketing, Communications, or a related field; master's degree preferred.
- At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
- If you thrive in an ultra-luxury environment and are passionate about ensuring flawless distribution.

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