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Job type:

Full-time

• Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
• Comfortable working with multiple computer systems and tools.
• Strong communication skills, both written and verbal, with an ability to build trust and rapport.
• A good knowledge of travel and global destinations.
• Ability to remain calm, professional, and adaptable in dynamic situations.
• Strong organizational and time management capabilities.
• Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
• Experience with travel booking systems is an advantage but not required.
• Genuine interest in creating strong customer experiences.
• Ability to work effectively within a team and meet performance expectations.
• Willingness to learn and adapt to new tools or processes.
• A positive, professional, and collaborative attitude.
• Flexibility to work shifts, including evenings and weekends, as required.
• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

2 years required

Skills:

Content Creator, Copywriting, English, Thai

Job type:

Full-time

• Manage and create content for platforms like Facebook, Instagram, Line, X, TikTok, and emerging platforms.
• Pitch creative ideas for campaigns, posts, and ads that feel authentic and engaging.
• Write bilingual copy in Thai and English that resonates with audiences.
• Collaborate directly with hotel and resort clients, including international partners, to present ideas confidently.
• Stay ahead of social media trends and strategically incorporate them into content.
• Passionate about social media with a keen understanding of what makes content successful.
• Fluent in Thai and English, with excellent writing and communication skills.
• Interest in hospitality, travel, and creating memorable experiences.
• Ability to bring fresh, original ideas to the table.
• Agency or advertising experience is a plus, but a strong portfolio is more important.
• Why to apply?.
• Office near MRT Rama 9 easy commute.
• Mon-Fri, 09:30-18:30, with flexible hours.
• 1 WFH day per week.
• A client roster that means you'll be working with brands you'd actually want to follow.
• Room to grow with a team that takes creative work seriously.
• How to apply.
• Send your CV + Portfolio + Expected Salary to [email protected]. Show us your best work, including side projects or personal accounts, as we value your creative thinking over a polished résumé.

Experience:

5 years required

Skills:

Business Development, Product Development, Project Management, English

Job type:

Full-time

• Manage Travel insurance portfolio to continue sustainable growth.
• Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
• Work clsoely with Business Development team to win more business partners a.
• Manage Travel business partners effectively to foster partner s relationship.
• Deliver operational and service commitment for best customer experience.
• Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
• Stay on top of Travel product development to remain competitive.
• Ensure operational efficiency for best customer experience.
• Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
• People Management.
• Build and develop high-performing teams and functional leaders.
• Establish and maintain strong relationships with regional, country, and functional leadership.
• Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
• Skills.
• Strategic leadership and vision-setting.
• Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
• Proficiency in project management and business transformation.
• Strong analytical and quantitative abilities with P&L management background.
• Excellent communication, negotiation, and influencing skills.
• Deep understanding of market segmentation, portfolio management, and distribution.
• Proven ability to build and lead high-performance teams.
• Experience.
• Minimum 5 years of insurance leadership experience, including full P&L responsibility.
• Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
• Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
• Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
• Advanced certifications in insurance or risk management are an advantage.
• Proven track record of strategic leadership and delivering business results.
• Strong communication skills and fluent in English.