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Job type:
Full-time
Salary:
negotiable
- Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
- Comfortable working with multiple computer systems and tools.
- Strong communication skills, both written and verbal, with an ability to build trust and rapport.
- A good knowledge of travel and global destinations.
- Ability to remain calm, professional, and adaptable in dynamic situations.
- Strong organizational and time management capabilities.
- Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
- Experience with travel booking systems is an advantage but not required.
- Genuine interest in creating strong customer experiences.
- Ability to work effectively within a team and meet performance expectations.
- Willingness to learn and adapt to new tools or processes.
- A positive, professional, and collaborative attitude.
- Flexibility to work shifts, including evenings and weekends, as required.
- At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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Huai Khwang, Bangkok, Marketing / Advertising
,Hospitality
,Strategy / Planning
Marketing / Advertising,Hospitality,Strategy / Planning
Experience:
2 years required
Skills:
Content Creator, Copywriting, English, Thai
Job type:
Full-time
Salary:
฿23,000 - ฿35,000, negotiable
- Manage and create content for platforms like Facebook, Instagram, Line, X, TikTok, and emerging platforms.
- Pitch creative ideas for campaigns, posts, and ads that feel authentic and engaging.
- Write bilingual copy in Thai and English that resonates with audiences.
- Collaborate directly with hotel and resort clients, including international partners, to present ideas confidently.
- Stay ahead of social media trends and strategically incorporate them into content.
- Passionate about social media with a keen understanding of what makes content successful.
- Fluent in Thai and English, with excellent writing and communication skills.
- Interest in hospitality, travel, and creating memorable experiences.
- Ability to bring fresh, original ideas to the table.
- Agency or advertising experience is a plus, but a strong portfolio is more important.
- Why to apply?.
- Office near MRT Rama 9 easy commute.
- Mon-Fri, 09:30-18:30, with flexible hours.
- 1 WFH day per week.
- A client roster that means you'll be working with brands you'd actually want to follow.
- Room to grow with a team that takes creative work seriously.
- How to apply.
- Send your CV + Portfolio + Expected Salary to [email protected]. Show us your best work, including side projects or personal accounts, as we value your creative thinking over a polished résumé.
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Bangkok, Senior Management
,Business Development
,Marketing / Advertising
Senior Management,Business Development,Marketing / Advertising
Experience:
5 years required
Skills:
Business Development, Product Development, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Manage Travel insurance portfolio to continue sustainable growth.
- Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
- Work clsoely with Business Development team to win more business partners a.
- Manage Travel business partners effectively to foster partner s relationship.
- Deliver operational and service commitment for best customer experience.
- Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
- Stay on top of Travel product development to remain competitive.
- Ensure operational efficiency for best customer experience.
- Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
- People Management.
- Build and develop high-performing teams and functional leaders.
- Establish and maintain strong relationships with regional, country, and functional leadership.
- Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
- Skills.
- Strategic leadership and vision-setting.
- Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
- Proficiency in project management and business transformation.
- Strong analytical and quantitative abilities with P&L management background.
- Excellent communication, negotiation, and influencing skills.
- Deep understanding of market segmentation, portfolio management, and distribution.
- Proven ability to build and lead high-performance teams.
- Experience.
- Minimum 5 years of insurance leadership experience, including full P&L responsibility.
- Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
- Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
- Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
- Advanced certifications in insurance or risk management are an advantage.
- Proven track record of strategic leadership and delivering business results.
- Strong communication skills and fluent in English.
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