Experience:
2 years required
Skills:
Data Analysis, Leadership Skill, Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
฿68,000 - ฿90,000, negotiable
- Performance Management: Comprehensively manage the quality performance of multiple workflows, drive continuous improvement, and ensure both efficiency and quality targets are consistently met.
- Stakeholder Collaboration: Lead internal and external communication to align quality expectations, manage workflow complexities, and ensure highly efficient cross-functional coordination.
- Team Oversight: Oversee the daily operations of the quality team, ensuring strict ad ...
- Risk Management: Proactively identify potential quality risks, evaluate their impact on workflows, and implement risk mitigation strategies to guarantee stable delivery.
- Operations & Development: Drive team capability building and operations management, including talent development, shift scheduling, and continuous process optimization.
- Minimum.
- Experience: Bachelor's degree or above, with a minimum of 2 years of team management experience.
- Analytical Skills: Deep understanding of labeling/annotation policies and guidelines, coupled with excellent capabilities in content analysis, data analysis, and reporting.
- Communication & Logic: Outstanding English communication skills and strong logical thinking, with a proven ability to assess business requirements and prioritize tasks effectively.
- Leadership: Demonstrated leadership and operations management capabilities; familiar with content quality assurance tools and management systems, with the ability to motivate teams and handle emergencies adeptly.
- Preferred.
- Experience in cross-market team management or global project implementation is highly preferred; must be able to thrive in a fast-paced, diverse, and dynamic environment.
Experience:
5 years required
Job type:
Full-time
Salary:
negotiable
- Own end-to-end commercial success for a portfolio of multi-tier regional brands in FMCG and strategic categories.
- Develop long-term Joint Business Plans (JBPs) with regional and global stakeholders to accelerate GMV, investment, and ecosystem adoption.
- Build executive relationships with regional leadership teams, brand headquarters, and key decision makers.
- Drive business reviews, annual planning, and strategic commercial negotiations.
- Drive Regional Growth Strategy.
- Identify category opportunities, emerging trends, and scalable growth models across Southeast Asia.
- Develop regional growth strategies leveraging TikTok Shop's commerce ecosystem, including LIVE, creators, campaigns, advertising solutions, and new platform capabilities.
- Translate market insights into actionable commercial recommendations that improve business performance across multiple markets.
- Lead Cross-functional Collaboration.
- Partner closely with country commercial teams and regional functions including Marketing, Product, Mall, Ads, and Category teams to deliver integrated business solutions.
- Align regional priorities with local market execution while balancing business objectives across stakeholders.
- Lead complex cross-functional initiatives involving multiple markets and senior stakeholders.
- Coach and Develop Team Capability.
- Provide strategic guidance and coaching to junior Key Account Managers.
- Review account strategies, business plans, and commercial proposals to raise overall team capability.
- Share best practices and contribute to capability development across the Regional Key Accounts organization.
- Minimum.
- Bachelor's degree or above.
- 5+ years of experience in digital commerce, marketing solutions, brand management, consulting, or related client success roles.
- Proven experience managing large strategic accounts and executive-level client relationships.
- Strong commercial acumen with demonstrated ability to deliver sustainable business growth.
- Strong analytical and problem-solving skills with the ability to translate data into business recommendations.
- Excellent presentation, communication, and executive storytelling skills.
- Willingness to travel abroad when required.
- Preferred.
- Experience working across multiple Southeast Asian markets.
- Experience managing multinational or regional strategic accounts.
- Familiarity with content commerce, affiliate marketing, LIVE commerce, or creator ecosystems.
- Experience leading Joint Business Planning (JBP), integrated marketing plans, or regional growth initiatives.
- Experience coaching or mentoring junior team members.
- Experience in FMCG, Beauty, Consumer Health, Fashion, or Lifestyle industries is preferred.
Skills:
Leadership Skill, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Campaign Strategy and Planning.
- Plan and lead platform campaign strategies, including Double Digit and Payday Sales, to achieve key business goals (platform GMV, buyer growth, and budget efficiency).
- Develop and manage campaign budgets, ensuring allocations are aligned with business priorities and targets.
- Analyze market trends and competitor campaigns to identify growth opportunities and continuously improve campaign mechanics and value propositions.
- Track campaign OKRs, budget utilization, and P&L to drive target achievement.
- Analyze campaign performance, and turn insights into clear, actionable plans for continuous improvement.
- Identify and address performance gaps proactively, collaborating with stakeholders to make necessary adjustments.
- Collaborate with Category Marketing, Platform Operations, Creator Management, and other business teams to leverage resources and insights for stronger campaign planning and strategy.
- Build strong communication and alignment across teams to ensure all stakeholders are working toward shared campaign goals.
- Provide regular updates to key stakeholders, including campaign performance, budget forecasts, learnings, and action plans.
- Manage and guide the team for end-to-end execution of campaign initiatives, including promotion planning, subsidy management, seller and creator supply planning, and visibility management.
- Lead and mentor campaign team members, fostering a culture of ownership, curiosity, and continuous learning.
- Set clear goals and priorities, provide regular feedback, and ensure the team stays aligned with overall business objectives.
- Minimum.
- Bachelor's degree in Business, Economics, Marketing, or a related field.
- 5 years+ of work experience with a focus on campaign management and e-commerce business.
- High level proficiency in English and Thai to communicate with cross-functional stakeholder.
- Preferred.
- Proficiency in analyzing and managing complex data sets using Excel.
- Excellent leadership, project management, and stakeholder management skills.
- Master's degree is a plus.
Skills:
Data Analysis, Recruitment, English
Job type:
Internship
Salary:
฿10,000 - ฿11,000, negotiable
- Support the overall creator management of TikTok LIVE. Leverage qualitative and quantitative analysis to study creator profiles and live streaming behaviours, accurately identify creators' needs and pain points, and support strategy formulation and execution to drive creators' fan growth and revenue uplift.
- Plan, launch and evaluate creator workshops and training sessions.
- Manage and operate creator communities.
- Develop end-to-end creator operation strategies based on market and competitor research, covering creator recruitment, community growth and engagement optimisation.
- Establish and track operational goals and KPIs, and conduct regular data analysis for strategy iteration.
- Minimum.
- Currently pursuing an Undergraduate in Business/Marketing/Communications or a related technical discipline.
- Proficiency in Thai and fluency in English. Ability to adapt to a fast-paced and dynamic work environment.
- Preferred.
- Strong interest in the live streaming industry and familiarity with current trends.
- Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
Experience:
3 years required
Skills:
Social media, Negotiation, Mandarin
Job type:
Full-time
Salary:
฿42,000 - ฿63,000, negotiable
- Strategic Consultation: Deep-dive into client business models and directions to translate high-level goals into actionable TikTok advertising opportunities.
- Portfolio Management: Manage a designated book of business to exceed quarterly revenue and product adoption targets.
- Performance Analysis: Analyze fundamental revenue and commercial metrics to optimize campaign performance and drive client ROI.
- Relationship Excellence: Build win-win partnerships by influencing stakeholders and providing strategic guidance on platform best practices.
- Operational Ownership: Oversee the full lifecycle of ad campaigns, ensuring compliance with policies while maintaining high accountability for client retention.
- Cross-Functional Collaboration: Partner with internal teams (Ads Policy, Product, Finance) to streamline operations and resolve client challenges proactively.
- Minimum.
- 3+ years in digital advertising, account management, client-facing commercial roles.
- Strong business background with the ability to interpret commercial metrics and data trends effectively.
- Familiarity with Ads platform and other social media advertising tools.
- Proven track record of managing client relationships and achieving revenue targets.
- Fluency in Mandarin (written and spoken) is required to collaborate with stakeholders and clients in Chinese-speaking markets.
- High degree of accountability and ownership; proven ability to perform as an exceptional individual contributor.
- Strong negotiation skills with a "win-win" mindset to convince and align with client objectives.
- Preferred.
- Deep understanding of the E-commerce landscape and social media advertising tools.
- Data-driven approach to problem-solving with the ability to navigate rapidly changing environments.
- A "can-do" attitude that challenges the status quo to improve internal processes and client outcomes.
- Ability to translate complex technical or platform-specific data into clear, strategic business insights for non-technical stakeholders.
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.
- Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals.
Experience:
5 years required
Skills:
Data Analysis
Job type:
Full-time
Salary:
negotiable
- Cultivate and strengthen strategic partnerships with key brands, serving as a trusted advisor to understand their business objectives and align our solutions.
- Lead the sales cycle from prospecting to close.
- Optimize advertiser lifetime value through proactive account management.
- Deliver unparalleled client satisfaction by providing expert consultation, tailored solutions, and responsive support throughout the client journey.
- Collaborate with internal teams globally across product, marketing, legal, engineering and sales.
- Product Management.
- Serve as an external product consultant, identify, and implement advertising solutions on TikTok's products to deliver measurable results for clients.
- Analyze data and insights to execute the client strategy and TikTok's solutions.
- Campaign Planning and Management.
- Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems.
- Facilitate clients' ad campaigns from start to finish.
- Minimum.
- BA/BS degree in marketing, advertising, technology or media.
- 5+ years of experience in any of the following: Sales/ Marketing/ Media.
- Deep understanding of digital media platforms and related ad metrics.
- Demonstrated experience in working with and influencing cross-functional teams.
- Capable of driving C-level conversations and strategy planning.
- Strong sales acumen and ability to develop and maintain client relationships with excellent communication and presentation skills.
- Preferred.
- Experience with crafting strategic outcomes through data analysis and insights.
- High level of business acumen and driver of commercial success.
- Sales person who has experience working on product mix strategies to build the business.
- Experience working with Apps, Finance, Automotive, Telco, Gaming is a bonus.
Experience:
2 years required
Skills:
eCommerce, Market Research, Problem Solving, English
Job type:
Full-time
Salary:
฿12,000 - ฿62,000, negotiable
- Dissemble goals, formulate budget plans, and transforming goals into executable plans;.
- Formulate the go-to-market, seller/brand growth and merchandise strategy for local market; evaluate and evolve the strategy to meet business needs;.
- Build and monitor the operational index, and work closely with the data team to optimize the data products;.
- Strong ability to identify risks and streamline business efficiencies.
- Understanding e-commerce or live broadcast field is a plus;.
- Implement and manage important merchant strategies;.
- Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
- Provide business, insight and trend analysis to improve overall category performance.
- Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
- Support project managers, product, and category teams to work on different initiatives, and make decisions based on number.
- Minimum.
- Minimum Bachelor's Degree or above.
- 2-5 years of experience in ecommerce platform, consulting firm or internet strategy, industry or market research and business analytics with eCommerce relevant experience.
- Strong analytic, logical and problem solving skills with good attention to detail.
- Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization).
- High level of proficiency in English and Thai.
- Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
- Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
- Familiar with SQL.
Skills:
eCommerce
Job type:
Internship
Salary:
฿27,340 - ฿37,960, negotiable
- Support the team in driving end-to-end growth initiatives across assortment, traffic, conversion, and seller performance through data analysis and structured problem solving.
- Assist in strategic projects and growth experiments, including promotional mechanics, subsidy programs, flash sales, and other platform initiatives to improve business performance.
- Analyze user behavior, marketplace trends, competitor activities, and business perfo ...
- Support the design, execution, and evaluation of A/B tests and experiments, including performance tracking and measurement of results.
- Collaborate with cross-functional teams across category, operations, product, search, campaigns, and regional stakeholders to support project execution and alignment.
- Help translate business challenges into scalable processes, operational improvements, and product or workflow recommendations.
- Prepare reports, presentations, and business reviews to communicate insights and support strategic decision-making.
- Minimum.
- Currently pursuing a undergraduate in Engineering or a related analytical discipline.
- Strong interest in eCommerce, marketplace growth, business strategy, or platform operations.
- Analytical mindset with the ability to interpret data, identify patterns, and develop structured hypotheses and recommendations.
- Comfortable working with numbers and using both data and logical reasoning to support decision-making.
- Excellent problem-solving skills with the ability to work independently in a structured and goal-oriented manner.
- Preferred.
- Previous experience through internships, school projects, case competitions, or coursework involving data analysis, experimentation, or business strategy is a plus.
- Familiar with any analytics tools.
- If you have any questions, please reach out to us at [email protected].
Experience:
3 years required
Skills:
Business Development, Negotiation, Mandarin, English
Job type:
Full-time
Salary:
฿37,240 - ฿51,720, negotiable
- Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients, including Chinese clients.
- Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
- Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.
- Client Partnership & Consultation.
- Act as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
- Conduct business reviews to optimize performance and strengthen long-term partnerships.
- Cross-Functional Collaboration.
- Work closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
- Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
- Ensure seamless execution of campaigns, coordinating with account management and creative teams.
- Market & Product Knowledge.
- Stay updated on TikTok product innovations, commerce trends, and industry best practices.
- Share feedback from clients to internal teams to influence product development and go-to-market strategies.
- Minimum.
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 3+ years of experience in sales, client management, or business development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- Fluency in Thai, English & Chinese (Mandarin), both written and spoken, to manage partnerships with Chinese and local clients.
- Preferred.
- Experience in digital media, e-commerce platforms, or social commerce.
- Familiarity with TikTok products and ecosystem, especially TikTok Shop.
- Strong analytical skills with ability to translate data into business insights.
- Established network of client or agency relationships in Thailand.
- Demonstrated ability to influence stakeholders and work collaboratively across teams.
Experience:
5 years required
Skills:
eCommerce, Business Development, Negotiation, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Identify, prioritize, and secure business opportunities.
- Drive revenue for TikTok by seeking advertising & brand marketing partnerships with various direct clients and agencies.
- Use a consultative sales approach by offering strategic media solutions across your book of business.
- Create compelling sales propositions utilizing internal and external data for respective markets.
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.
- Develop and implement best practices for client interaction, sales, and services.
- Create persuasive sales presentations using market trends and case studies.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Educate clients on TikTok products and developments and guide clients on best practices to drive business outcomes.
- Minimum.
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 5+ years of experience in any of the following: Sales, Marketing, eCommerce, Tech, Business Development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners.
- Preferred.
- Experience with crafting strategic outcomes through data analysis and insights.
- High level of business acumen and driver of commercial success.
- Sales person who has experience working on product mix strategies to build the business.
- Experience working with CPG (Health, Beauty, or F&B) brands is a bonus.

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Upload ResumeExperience:
7 years required
Skills:
Branding, English
Job type:
Full-time
Salary:
negotiable
- Lead, coach, and develop a team of Client Solutions Managers to achieve advertising revenue, client growth, and organizational objectives.
- Define and execute growth strategies, identifying market advertising opportunities and accelerating business expansion.
- Oversee the performance of the Key Account business in Thailand and Vietnam.
- Spot opportunities for clients within the book of business that line up with their business and marketing goals, as well as minimizing churn and other slowdowns.
- Formulate strategic plans to onboard and educate clients through scaled initiatives and programs.
- Aligning with Brand Partnerships teams on account plans and building actionable next steps for execution across the year.
- Identifying business priorities based on market landscape, client mix, vertical, product adoption and revenue data alongside Brand Partnerships Leads and Client Solutions Country Leads.
- Set and drive the strategic direction of the Industry client solutions team; leveraging account and market-level insights to inform the strategy.
- Engaging and building relationships with senior clients.
- Establishing collaborative partnerships internally with cross-functional teams.
- Minimum.
- 7+ years of experience in digital media platforms, advertising KPIs, and cross-vertical knowledge.
- 3+ years of people management experience with demonstrated success in leading high-performing commercial/advertising teams.
- Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food&Beverage, Beauty&Care, or Tech industries a plus.
- Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
- Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
- Solid understanding of media metrics, their implications and corresponding studies. Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
- Excellent English communication and presentation skills.
- Preferred.
- Experience with CPAS/Shopping Ads/E-commerce marketing.
- Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
- Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
- Experience building strategic programs aimed at driving education and product adoption.
- Experience diagnosing and solving technical problems with product and engineering teams.
Experience:
5 years required
Skills:
Business Development, English
Job type:
Full-time
Salary:
฿110,000 - ฿160,000, negotiable
- Be responsible for Thailand's large Indie Agency acquisition and onboarding.
- Achieve sales targets and execute efficiently to achieve pipeline goals.
- Drive new large indie media agency partnerships through navigating through agency's complex organization.
- Proactively build and maintain good relationships with Large Indie Agencies and platform partners to help enhance the company's brand and industry influence. Take the initiative to identify new cooperation opportunities in the industry and promote business development.
- Keep abreast of industry trends to ensure that business development aligns with the cutting-edge direction of AI technology and user acquisition strategies.
- Minimum.
- 5+ years of business development experience in Indie Agency or digital advertising business.
- Excellence in English is required for collaboration and communication with key stakeholders based in English-speaking markets.
- Able to adapt to a dynamic, fast-paced working environment.
- Strong self-motivation, result-oriented, and focused on achieving measurable outcomes.
- Preferred.
- Sound analytical skills and ability to navigate ambiguity.
- Comfortable with revenue target.
- A genuine passion for small business.
- Basic knowledge or experience with TikTok monetization solutions as a plus.
- Strong ability to develop new customers and markets, with successful cases preferred.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Minimum.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred.
- Familiarity with search engines and algorithms of any social media platform would be a plus point.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
Skills:
eCommerce, English
Job type:
Full-time
Salary:
negotiable
- According to the demand of the Thai market and the trend of popular products both in-app and out-app, responsible for discovering and introducing potential merchants, negotiating cooperation, inviting them to settle in, and following up on the subsequent settlement process;.
- Responsible for the development of product strategies, supporting merchants in the overall business chain, analyzing data from the perspectives of traffic, conversion, and customer unit price, discovering problems, and providing improvement plans from ...
- Coordinate marketing activity resources, actively seek cooperation with alliances such as influencers, MCNs, and TAP, to improve product performance and help achieve sales growth;.
- Responsible for exploring and landing effective methods of boosting e-commerce video efficiency, including but not limited to coming up with content production ideas, sourcing & managing suitable content distribution channels.
- Responsible for cross-departmental internal communication and coordination between internal departments and merchants.
- Minimum.
- Minimum Bachelor's Degree or above.
- Proficiency in English and Thai.
- Experience in eCommerce platform, familiar with local distributor or manufacturer.
- Preferred.
- Experience in merchant operations is preferred, with an understanding of merchant product costs and profit structures;.
- Familiar with the Southeast Asian market, with industry knowledge and their own aesthetic for product selection;.
- Strong communication skills and good experience in negotiating with merchants;.
- Familiar with e-commerce live streaming & short video (Douyin/TikTok) and a loyal user of e-commerce.
Experience:
5 years required
Skills:
Leadership Skill
Job type:
Full-time
Salary:
฿39,000 - ฿54,170, negotiable
- Strategy & Delivery Management: Direct the end-to-end delivery of Ecosystem Key Metrics data operations and quality assurance initiatives across regional and multiple markets.
- Policy Understanding: Develop a strong understanding and methodology of policies and translate that understanding into accurate, consistent quality standards for data labeling and enforcement.
- Quality Frameworks: Establish, maintain, and continuously optimize data labeling gui ...
- Risk & Incident Management: Leading Quality Assurance teams to conduct periodic Root Cause Analysis (RCA) on guideline ambiguities, performance gaps, or high-severity escalations, executing swift corrective actions.
- Operational Management: Allocate and optimize resources, manage workforce planning and task prioritization, and ensure output volume, delivery timelines, and operational targets consistently meet expectations.
- Performance Management: Conduct periodic performance evaluations for Quality Assurance teams and provide effective coaching to enhance performance outcomes.
- Vendor & Stakeholder Oversight: Manage relationships and performance metrics with global BPO partners and vendor sites. Ensure deliverables meet strict productivity and quality targets.
- AI Model Enhancement: Collaborate with XFNs, translate data insights into actionable improvements for Large Language Models (LLMs) and Ecosystems.
- Initiatives: Cowork with stakeholders on ad-hoc tasks and initiate if required.
- Experience: Minimum 5 years of experience in Data operations, Trust & Safety, content moderation field, or AI data delivery - with a proven track record of managing global or cross-regional functions.
- Technical Acumen: Strong understanding of machine learning pipelines, LLMs, and hybrid (human-machine) data labeling frameworks.
- Leadership & Influence: Exceptional global stakeholder management. Ability to drive operational excellence in highly ambiguous, fast-paced, and cross-cultural environments. Understanding BCP Management during unexpected situations.
- Data-Driven: Proficiency in data analysis, dashboard creation (e.g., SQL, Excel), and using performance data to drive continuous improvements.
- Task & Tooling Driven: Strong logical thinking to evaluate requests and prioritize tasks; proficiency in using human moderation tools, content management systems, and people management systems.
- Global Perspective: Strong awareness of global socio-cultural landscapes, online safety & user experience regulatory frameworks, and diverse market sensitivities.
- Language Skill: Proficiency in English is required.
Experience:
5 years required
Skills:
Data Analysis
Job type:
Full-time
Salary:
negotiable
- Strategic Client Engagement & Revenue Growth.
- Cultivate and strengthen strategic partnerships with key brands, serving as a trusted advisor to understand their objectives, category dynamics, and growth opportunities.
- Drive sustainable revenue growth by identifying scalable opportunities across branding, performance, creator, and commerce solutions.
- Proactively identify growth headroom, risks and gaps to maximize brands' investment and lifetime value through annual joint business plans and quarterly growth strategies.
- Partner closely with cross-functional teams including client solution, product, marketing science, legal, operations, and regional stakeholders to deliver client success.
- Integrated Marketing & Solution Strategy.
- Act as a strategic consultant on TikTok advertising and commerce solutions, recommending full-funnel approaches tailored to client business goals.
- Translate data, category trends, and campaign insights into actionable recommendations and business narratives.
- Develop compelling business cases, strategic presentations, and executive-level narratives backed by data and insights.
- Campaign Planning and Management.
- Oversee campaign planning and execution to ensure strong delivery, performance, and brand partner satisfaction.
- BA/BS degree in marketing, advertising, technology or media.
- 5+ years of experience in any of the following: Sales/ Marketing/ Media.
- Deep understanding of digital media platforms and related ad metrics.
- Demonstrated experience in working with and influencing cross-functional teams.
- Capable of driving C-level conversations and strategy planning.
- Strong sales acumen and ability to develop and maintain client relationships with excellent communication and presentation skills.
- Experience with crafting strategic outcomes through data analysis and insights.
- High level of business acumen and driver of commercial success.
- Sales person who has experience working on product mix strategies to build the business.
- Experience working with Food & Beverage brands is a bonus.
Experience:
5 years required
Skills:
Social media, English
Job type:
Full-time
Salary:
฿76,000 - ฿126,000, negotiable
- Map category and sub categories landscape, and define priority on which segment to be developed in collaboration with merchant and merchandise strategy team.
- Develop and execute initiatives to scale the category, balancing growth investment with profitability goals.
- Plan, execute and maintain category performance (from acquisition to incubation and development).
- Build a robust team, and manage collaborative and goal-oriented team culture.
- Collaborate cross-functionally (e.g., marketing, operations, supply) to execute category initiatives.
- Come up with initiatives to continuously improve competitiveness advantage.
- Minimum.
- Minimum Bachelor's degree or above.
- 5+ years experience in relevant categories, with strong networking to brands and big merchants; social media savvy.
- English and Thai proficiency.
- Preferred.
- Good interpersonal skills, strong logical thinking, and analytical skills.
- Well connected to big players within the industry.
- Collaborative and open to changes and challenges.
Skills:
Digital Marketing
Job type:
Internship
Salary:
฿26,970 - ฿37,460, negotiable
- 50% of the role focuses on tracking and monitoring project performance metrics, ensuring data is complete, accurate, and up to date.
- Work closely with cross-functional (xFN) teams and stakeholders to collect, validate, and consolidate data for regular performance reporting.
- Prepare and maintain performance reports, trackers, and dashboards to support business reviews and operational decision-making.
- 50% of the role focuses on managing operational requests and tickets, including coordinating with relevant stakeholders to follow up and drive timely resolution.
- Identify operational issues, data discrepancies, and recurring requests, and work with relevant teams to improve processes and operational efficiency.
- Maintain organized documentation, trackers, and operational workflows to ensure smooth day-to-day execution.
- Support ad hoc operational initiatives and projects that contribute to team efficiency and business performance.
- Currently pursuing an Undergraduate in Business, Economics, Data Analytics, Statistics, Engineering, or a related quantitative field.
- Proficiency in the following languages: English and Thai. Fluency in written and spoken Thai is mandatory for managing stakeholders in Thai-speaking markets.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Comfortable working with data and multiple stakeholders across different functions.
- Proficient in Microsoft Excel or Sheets; experience with data visualization tools such as Looker Studio, Power BI, or Tableau is a plus.
- Strong communication and coordination skills, with the ability to follow up effectively with stakeholders.
- Self-motivated, organized, and able to manage multiple tasks in a fast-paced environment.
- Preferred Qualification(s).
- Experience with data analysis, reporting, dashboard creation, or operational project coordination.
- Familiarity with SQL, Python, or other data-related tools is a plus.
- Interest in digital platforms, advertising, media, or the technology industry is a bonus.
- Start as soon as possible, 6 months commitment.
- Per week attendance: 4-5 days.
- If you have any questions, please reach out to us at [email protected].
Experience:
2 years required
Skills:
eCommerce, Market Research, Problem Solving, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Dissemble goals, formulate budget plans, and transforming goals into executable plans;.
- Formulate the go-to-market, seller/brand growth and merchandise strategy for local market; evaluate and evolve the strategy to meet business needs;.
- Build and monitor the operational index, and work closely with the data team to optimize the data products;.
- Strong ability to identify risks and streamline business efficiencies.
- Understanding e-commerce or live broadcast field is a plus;.
- Implement and manage important merchant strategies;.
- Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
- Provide business, insight and trend analysis to improve overall category performance.
- Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
- Support project managers, product, and category teams to work on different initiatives, and make decisions based on number.
- Minimum.
- Minimum Bachelor's Degree or above.
- 2-5 years of experience in ecommerce platform, consulting firm or internet strategy, industry or market research and business analytics with eCommerce relevant experience.
- Strong analytic, logical and problem solving skills with good attention to detail.
- Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization).
- Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
- English proficiency is a must, and Thai language proficiency.
Skills:
Digital Marketing
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support the execution of affiliate campaigns for FMCG categories during key campaign periods on TikTok Shop.
- Coordinate with internal and external stakeholders to ensure smooth campaign operations, including campaign briefings, promotional setup, creator and product sourcing, product delivery tracking, and cross-functional communication.
- Monitor real-time campaign and project performance, and assist in post-campaign analysis and performance evaluation.
- Provide support for general administrative and ad-hoc tasks as assigned.
- Minimum.
- Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related discipline.
- Passionate about e-commerce, digital marketing, and campaign operations.
- Strong communication and coordination skills, with the ability to collaborate effectively across teams.
- Detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.
- Proficient in Microsoft Excel, Google Sheets, and basic performance tracking or reporting.
- Available to commit to a full-time or part-time internship during campaign periods.
- Proactive, adaptable, and eager to learn while supporting ad-hoc responsibilities as needed.
- Preferred.
- Active TikTok user with a good understanding of platform trends, content formats, and audience behavior.
- Familiar with the Thai affiliate ecosystem, including trending content and key creators.
- Demonstrates strong ownership and accountability in managing tasks independently from initiation to completion.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Branding, Research, Biddable Media
Job type:
Full-time
Salary:
฿24,870 - ฿34,550, negotiable
- Plan, setup, optimize, and report performance & branding campaigns.
- Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
- Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
- Provide consultation, strategy, and media plans for advertisers based on their business objectives.
- Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
- Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
- Monitor and analyze ad campaigns and proactively take initiative to improve results.
- Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
- Innovate on the potential solutions with TikTok Ads. Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
- Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
- Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
- 5+ years of experience in strategizing, planning, and executing branding campaigns in-house, in agencies or with the media side, and experienced in strategizing, planning & managing branding campaigns.
- Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA, etc.
- Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
- Experience with CPAS/Shopping Ads/E-commerce marketing.
- Understand brand advertisers, major brand campaign channels & products.
- Experienced in biddable media.
- Preferred Qualification(s).
- Good knowledge of FMCG, F&B industry.
- Experienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
- Exceptional verbal and written communication skills, storyteller.
- Excellent listening skills and proactive about collaboration.
- Adaptability and strong problem-solving skills using the proper escalation process.
- Ability to analyze data and identify insights.
- Organized and detail-oriented. Self-starter and motivated to learn.
Experience:
5 years required
Skills:
eCommerce, Negotiation, English
Job type:
Full-time
Salary:
฿28,550 - ฿39,650, negotiable
- Establish and maintain strong relationships with agency partners, serving as their primary TikTok contact and strategic advisor.
- Develop comprehensive partnership plans aligned with agency business objectives and TikTok's strategic goals.
- Conduct regular meetings with agency points of contact, including in-person engagements when appropriate (meals, lunch & learns, events, meetings).
- Understand historical agency performance and progress, setting clear goals for partnership advancement.
- Revenue Growth & Business Development.
- Drive new revenue acquisition through systematic agency pipeline building and conversion.
- Execute targeted reactivation sprints to bring back high-value dormant advertisers.
- Protect and expand existing revenue through account expansion, frequency management, and budget optimization.
- Identify upsell and cross-sell opportunities within agency client portfolios.
- Product Adoption & Enablement.
- Drive adoption of key MBO products including Branded Mission, Branded Buzz, Branded Effect, and Consideration Ads.
- Implement structured training and certification programs to accelerate agency capabilities.
- Lead enablement programs for Live GMV Max adoption with key creators and MCNs.
- Utilize case studies and benchmark data to demonstrate product value and lower adoption barriers.
- Data Analysis & Performance Management.
- Formulate comprehensive sales plans based on complex data analysis.
- Track QTD progress against targets and required run-rates through weekly performance reviews.
- Monitor MBO product adoption and address execution hurdles.
- Use historical performance data to build data-driven narratives that justify increased investment.
- Cross-functional Collaboration.
- Work within matrix organizations to win support from key internal cross-functional stakeholders.
- Partner with Agency Acquisition Team to build pipeline of high-potential independent agencies.
- Collaborate with Product Marketing to create incentives for agency adoption targets.
- Provide creative workshops and measurement consultations to prove ROI and prevent churn.
- Minimum 5 years of successful experience in leading businesses or accounts within media agencies or large advertisers.
- 5 years of experience in ad-tech sales, digital media planning, or strategy roles.
- Proven sales success in highly dynamic, rapidly changing environments.
- Demonstrated understanding of digital media platforms, ad-tech ecosystem, and ad measurement metrics for branding and performance.
- Proven track record of hitting and exceeding sales targets.
- Strong analytical skills to formulate comprehensive sales plans based on complex data.
- Excellent verbal and written English proficiency.
- Preferred Qualification(s).
- Knowledge in digital performance marketing and/or ecommerce media.
- Experience working with cross-functional teams.
- Ability to translate technical or complicated ideas into ordinary and simple terms and stories.
- Excellent communication, negotiation, and presentation skills.
- Experience in verticals with high growth potential: Fashion, F&B, Travel, and Finance.
Experience:
3 years required
Skills:
eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Assortment Acquisition & Incubation: Define prioritised target for Acquisition team across categories along with seller incentive packages, define mechanism to incubate and grow key seller.
- Build and maintain relationships with merchants, negotiate and secure the best deals based and seller participation in different platform programs.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Minimum Bachelor's degree or above.
- At least 3 years experience in e-commerce; direct experience in relevant categories preferred.
- Past relevant eCommerce experience on leading assortment strategy and drive the end to end life cycle of acquisition to incubation to scalable growth in one or more categories; defined assortment and seller segmentation, seller acquisition incentive, seller incubation mechanism, seller growth boosting.
- Structured thinking, hypothesis driven. Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data.
- A versatile learner with the ability to thrive in ambiguous situations. A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner.
- Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills.
- Proficiency in English is required.
Skills:
Graphic Design, Fast Learner
Job type:
Internship
Salary:
negotiable
- Hands-on experience working with the global platform, and in a high-performing client partnership team in Thailand.
- Exposure to digital marketing and client partnership operations at TikTok.
- Able to understand platform ecosystems and shop to drive business growth.
- A dynamic and inclusive work environment.
- To increase efficiency and effectiveness of the Brand Partnership Managers (BPMs) in the TH Commerce team by offloading repetitive, administrative, and operational tasks. This allows BPMs to dedicate more time to strategic client conversations, solutioning, and revenue-driving activities.
- Prepare meeting documents, follow-up notes, and sales materials as needed.
- Coordinate internal requests/tasks with cross-functional teams when needed.
- Track sales progress and ensure internal trackers and dashboards are up to date.
- Assist with sales documentation, contract follow-ups, and client onboarding materials.
- Play an essential role in planning and executing events, ensuring impactful and successful outcomes.
- Other administrative tasks as assigned to support the Brand Partnership Managers.
- Minimum.
- Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Economic, Communications, or any related field.
- Strong organizational skills with attention to detail.
- Familiar with graphic design tools such as Canva or Photoshop (Basic level).
- Proactive, fast learner, and a team player.
- Interest in digital media, advertising, or tech is a plus.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Negotiation, Problem Solving, Fast Learner, Power point, English
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
- Minimum.
- Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
- Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Microsoft Excel and PowerPoint.
Experience:
3 years required
Skills:
Project Management, eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products. This requires good communication and stakeholder management skills across creator team and seller team.
- Responsible for the strategy related to the Thailand affiliate product tool operations. Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products ...
- Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
- Output related responsibilities.
- Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.;.
- Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
- Minimum.
- Minimum Bachelor's Degree or above.
- High English proficiency is a must along with Thai language proficiency.
- 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
- Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
- Preferred.
- Excellent communication skills, both in team collaboration and with different stakeholders.
- Good ability to solve problems, deal with uncertainties and handle pressure.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Organize and coordinate cross-departmental resources, carry out research on topics related to the key development directions of the business, and provide strategic support such as goal setting and strategic advice for the business.
- Cooperate with the Southeast Asian team to conduct market analysis of creator/KOL/celebrities/entertainment industries, understand competitors and find growth points, and formulate related operation strategies.
- Collaborate with other functional teams to drive the optimization of governance, str ...
- Responsible for creator/celebs data analysis, deeply understand business logic, design a reasonable indicator system based on business goals, conduct agile and effective assessment and monitoring of business performance, and give valuable suggestions through in-depth analysis and mining of data.
- Minimum.
- Minimum Bachelor's Degree or above.
- English proficiency is a must, and Thai language proficiency.
- More than 3 years of experience in the e-commerce, consulting or creator operation related field.
- Have a deep understanding of the industry's business structure, consumer demand, digitalization and mobile Internet, have good understanding of social e-commerce, content marketing, celebrity e-commerce, and have practical experience.
- Good judgment and independent thinking ability, excellent communication and external cooperation ability and good expression ability, ensure rapid learning, adapt to changes, result and goal orientation, business thinking.
- Proficient in SQL, skilled use of visualization tools is preferred.
Experience:
5 years required
Skills:
Social media, English
Job type:
Full-time
Salary:
฿24,000 - ฿33,000, negotiable
- Account management for the TikTok top creators/KOLs/celebs in Thailand for TikTok E-commerce program.
- Maintain and cultivate the growth of TikTok top creator/celeb towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
- Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
- Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
- Plan strategically and analyze deeper partnership models beneficial for creators and platform.
- Minimum.
- Minimum Bachelor's Degree or above in relevant fields.
- Strong proficiency in both verbal and written communication in English and Thai languages.
- Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
- Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating seasoned and rising creators.
- Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
- Preferred.
- Background in E-commerce or Key Account management.
- Previous experience managing influencers or celebrities is a plus.
- Be enthusiastic, responsible, result-driven and efficient, can work under pressure; E-commerce background is a plus.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
Skills:
Video Broadcasting
Job type:
Full-time
Salary:
฿34,330 - ฿47,670, negotiable
- Sourcing of new Creator Network to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Network and building a strong pipeline with high onboarding conversion rate.
- Livestreaming Creator Network with strong experience is the top priority while Intermediate/Advance Creator Network are preferred as compared to Novice Creator Network.
- Designing the development of Creator Network growth plans by assigning key tasks for Creator Network to complete and providing support via resource allocation (visibility, traffic, marketing). Provide direct guidance, consultations and advice on operation improvements, talent performance and campaign participation/creation in order to achieve key metrics within first 3 months.
- Providing education/training by creating workshops to Creators Network and ensure they are well-versed in internal rules and regulations per vertical.
- Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.
- Providing policy and account support to Creator Network in ban/unban issues.
- Minimum.
- Individuals who are completing or have recently completed a Bachelor's degree in marketing or a related discipline.
- Relevant experience in content, marketing or partnerships roles in tech & media industry.
- Strong analytical skills and data-driven.
- Good communications and interpersonal skills, able to work in an international and diverse environment.
- Preferred.
- Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
- Experience in building and managing a team from scratch is preferred.
- Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
Experience:
4 years required
Skills:
Marketing Strategy, SQL, Python, Tableau, Project Management
Job type:
Full-time
Salary:
฿34,230 - ฿201,350, negotiable
- Develop analytical frameworks to evaluate business performance across key marketing and commercial initiatives.
- Analyze complex business and marketing data to generate actionable insights that support strategic decision-making and drive business growth.
- Build and maintain business dashboards and reporting tools, enabling stakeholders to effectively monitor campaign performance and key business metrics.
- Partner with business leaders to identify growth opportunities and translate data into strategic recommendations.
- Campaign Performance & ROI Optimization.
- Monitor and evaluate campaign investments, promotional strategies, and seller budget utilization to maximize marketing effectiveness and business ROI.
- Identify performance gaps and recommend optimization strategies to improve campaign efficiency, budget allocation, and commercial outcomes.
- Deliver regular business performance reviews, campaign forecasting, ROI analysis, and executive-ready recommendations to key stakeholders.
- Support major platform campaigns by providing performance tracking, business insights, and strategic recommendations throughout the campaign lifecycle.
- Cross-Functional Strategy & Business Partnership.
- Partner closely with Data Science and Analytics teams to design and improve automated reporting solutions and performance measurement frameworks.
- Collaborate with Campaign, Marketing, Category, Commercial, Creator Operations, and Product teams to identify business opportunities and optimize future marketing initiatives.
- Serve as a strategic business partner by providing analytical support and influencing cross-functional decision-making through data-driven insights.
- Drive continuous improvements in business performance through strong collaboration across local and regional teams.
- Team Leadership & Strategic Project Management.
- Lead and develop a team of strategy and business analytics professionals, fostering a culture of curiosity, ownership, collaboration, and continuous learning.
- Set team priorities and provide strategic direction based on business objectives, growth opportunities, and organizational priorities.
- Drive cross-functional strategic initiatives while ensuring alignment across stakeholders and effective execution of key business projects.
- Promote knowledge sharing, analytical excellence, and best practices to improve overall business outcomes.
- Minimum.
- Bachelor's degree or above in Business, Economics, Marketing, Statistics, Data Analytics, or a related field.
- 4+ years of experience in business strategy, commercial strategy, business analytics, management consulting, marketing strategy, or related functions.
- Strong analytical skills with advanced proficiency in Microsoft Excel for handling large and complex datasets.
- Experience using business intelligence and data visualization tools such as SQL, Python, R, Tableau, or similar analytical platforms.
- Strong problem-solving, stakeholder management, and project management capabilities with the ability to influence cross-functional teams.
- Excellent communication skills with the ability to present data-driven insights to senior stakeholders.
- Preferred.
- Experience in e-commerce, digital platforms, marketplaces, technology, consulting, or high-growth internet companies.
- Experience supporting large scale marketing campaigns, growth initiatives, or commercial strategy projects.
- Familiarity with dashboard development, business intelligence reporting, and performance measurement frameworks.
- Ability to balance strategic thinking with hands-on execution in a fast-paced and dynamic environment.
Experience:
5 years required
Skills:
Digital Marketing, Branding, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
฿24,870 - ฿34,550, negotiable
- Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
- Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
- Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
- Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
- Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
- Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
- Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
- Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
- Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
- Build category-specific playbooks, solution frameworks, and best practices for Beauty Clinic, Retail, and Emerging verticals.
- Minimum.
- 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
- Proven experience managing or advising advertisers on branding and performance campaigns.
- Strong understanding of Beauty, Aesthetics/Clinic, Retail, or App business models, including customer acquisition and conversion strategy.
- Experience translating business objectives into media strategy and actionable campaign plans.
- Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
- Excellent client-facing communication and stakeholder management skills.
- Preferred.
- Hands-on experience with or strong knowledge of Lead Generation, App campaigns, Messaging Ads, and Branding solutions.
- Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
- Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
- Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
- Exceptional verbal and written communication skills, story-teller.
- Excellent listening skills and proactive about collaboration.
- Adaptability and strong problem-solving skills using the proper escalation process.
- Ability to analyze data and identify insight.
- Organized and detailed oriented. Self-starter and motivated to learn.
Experience:
2 years required
Skills:
Negotiation, Problem Solving, Fast Learner, English
Job type:
Full-time
Salary:
฿42,000 - ฿63,000, negotiable
- Acquire and incubate principal merchants that contribute large GMV share.
- Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Minimum Bachelor's degree or above.
- 2+ years experience in e-commerce; direct experience in relevant categories preferred.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- Proficient in English and Thai.
- Preferred.
- Proficient in Excel and PPT.
- A good team player, fast learner and open to changes.
Skills:
Good Communication Skills, Social media
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support the planning and execution of TikTok Shop campaigns, including IP campaigns, creator-led campaigns.
- Support and coordinate creator-related offline events, collaborating closely with internal teams, creators, and third-party partners.
- Monitor campaign and event performance, extract key insights, and recommend improvements for future initiatives.
- Provide operational support for the creator community (e.g., LINE Official Account management).
- Collaborate with cross-functional teams to align strategies and achieve business objectives.
- Minimum.
- Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field.
- Strong organizational skills with the ability to manage multiple tasks and support campaign execution in a fast-paced environment.
- Good communication skills (written and verbal) to coordinate with internal teams, creators, and external partners.
- Preferred.
- Prior internship or project experience in marketing, social media, e-commerce, or event coordination.
- Familiarity with TikTok platform, creator ecosystem, and digital content trends.
- Analytical mindset with the ability to interpret performance data and translate insights into actionable improvements.
- If you have any questions, please reach out to us at [email protected].
Experience:
2 years required
Skills:
Social media, Project Management, English
Job type:
Full-time
Salary:
฿55,000 - ฿85,000, negotiable
- Serve as the main TikTok point of contact for partners and top creators; run regular business reviews and partnership events.
- Lead MCN/agency/partner onboarding including contracts, operational setup, product training, and playbook rollout; direct onboarding for top-name creators.
- Mobilize partners and creators for platform campaigns seasonal events aligned with Thai cultural moments.
- Educate partners on monetization products and help them build monetization capabilities.
- Track partner performance metrics (onboarding, creator supply, content output) and prepare regular reports.
- Gather product and creator experience feedback from partners and escalate internally to Product and Operations teams.
- Scout new MCN/agency partners to fill ecosystem gaps and expand creator supply in underrepresented verticals.
- Bachelor's degree in Business, Marketing, Communications, Media, or related field.
- More than 2 years experience in partnerships/BD, creator/talent management, MCN operations, or influencer marketing in digital/social media.
- Thai speaker with business-level English (written and spoken) required for cross-regional collaboration, plus strong communication and interpersonal skills in both languages.
- Strong understanding of the creator ecosystem (MCNs, talent agencies, creators, monetization models, platform dynamics) is a must.
- Strong data analytics skills, comfortable working with data tools, dashboards, and spreadsheets to derive insights and drive decisions.
- Good understanding of the Thai social media landscape, pop culture, and internet trends; User of or familiar with the TikTok platform.
- Highly organized with strong project management skills; able to manage multiple partners and projects in parallel in a fast-paced environment.
- Existing network of MCNs, talent agencies, and creators in Thailand.
- Platform, MCN, or talent agency experience (partner/MCN-side experience is a strong advantage).
- Familiarity with creator monetization products (LIVE, e-commerce, affiliate, ad revenue share).
Experience:
5 years required
Skills:
Electronics
Job type:
Full-time
Salary:
฿41,320 - ฿57,390, negotiable
- Build user awareness of e-Commerce on the TikTok platform through campaigns, community initiatives, and targeted activations.
- Initiate and plan the annual campaign calendar and activities for the electronic category - from ideation and budgeting through to execution - coordinating cross-functional (xFN) teams at every stage.
- Conduct thorough post-mortem analysis on all campaigns; apply findings to continuously improve planning and execution cycles.
- Business Strategy & Insights.
- Organize and coordinate cross-departmental resources to carry out research on key business development directions; provide strategic inputs including goal-setting frameworks and actionable recommendations for category growth.
- Develop and drive go-to-market strategies, seller and brand growth initiatives, and merchandise planning across the electronic category.
- Identify trends and platform opportunities to drive growth across campaigns, live commerce, and creator-led initiatives.
- Operations & Stakeholder Management.
- Lead and manage a team, providing clear direction, performance feedback, and development support.
- Serve as the key point of coordination between campaign, operations, seller management, and growth teams to ensure alignment and execution quality.
- Track and report on key data metrics for campaign and category performance; translate analytics into clear strategic recommendations for leadership.
- Bachelor's Degree or above.
- 5+ years of experience in project management, ownership or strategy planning.
- 2+ years of team management experience.
- Strong analytical mindset; familiar with key performance metrics and comfortable making data-driven decisions.
- Proven ability to work across and influence cross-functional teams.
- Verbal and written proficiency in both English and Thai.
- Preferred Qualification(s).
- Experience in e-Commerce is preferred.
- Structured thinker with a logic and data-driven approach to problem-solving.
- Big-picture orientation with the ability to manage projects of varying complexity - from planning through risk mitigation and process optimization.
- Adaptable, fast learner; comfortable getting hands-on in a fast-paced, high-growth environment.
Skills:
Video Editing, English
Job type:
Internship
Salary:
negotiable
- Work closely with the central marketing team to develop and execute media plans, ensure timely delivery of media assets, and analyze performance to optimize channels and content, improving brand awareness and agency partnerships.
- Analyze agency performance data, support the development of operational strategies, and assist agencies in improving overall revenue.
- Collaborate with the team to organize online and offline activities, workshops, and participate in industry events and exhibitions.
- Daily work also includes conducting interviews with partners and shooting related materials.
- Minimum.
- Currently pursuing a Marketing/Business/Communications or a related technical discipline.
- Fluent in spoken and written English.
- Graduation in 2026 or later.
- Proficient in basic design and short video editing software, able to create posters and H5.
- Able to commit to at least 3 months internship, with 4+ days per week on-site.
- Preferred.
- Preference for candidates with overseas living/study experience and a strong interest in international markets.
- Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
- Able to commit to an internship duration of 4-6 months.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Skills:
Meet Deadlines, Digital Marketing
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support campaign planning and execution by coordinating with internal teams, brands, and creators to ensure campaign timelines and deliverables are met.
- Assist in campaign and special project operations, including promotion setup, creator coordination, product delivery tracking, and communication with cross-functional teams.
- Monitor real-time campaign performance and support post-campaign reporting, helping optimize future campaigns based on insights and engagement data.
- Minimum.
- Currently pursuing a Bachelor's degree in Marketing, Business, Communications, or a related field.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Excellent communication and coordination skills with a proactive, can-do attitude.
- Detail-oriented with an interest in digital marketing, influencer campaigns, and campaign performance.
- Basic proficiency in Google Workspace/Microsoft Office; experience with Canva or Figma is a plus.
- Preferred.
- Proactive, self-motivated, and eager to learn.
- Detail-oriented with strong organizational skills.
- Positive attitude and able to work effectively in a collaborative, fast-paced environment.
- If you have any questions, please reach out to us at [email protected].
Skills:
Video Broadcasting, Data Analysis
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Be responsible for business expansion and partner development in the Thailand market.
- Establish and maintain long-term cooperative relationships with brands, agents and industry partners.
- Conduct market research and provide strategic suggestions for business development.
- Collaborate with internal teams to facilitate smooth project delivery and achieve business targets.
- Regularly organize market data and business reports, and track project progress and performance results.
- Bachelor's degree or above, majors including Marketing, Finance, Economics, Business Administration and other related disciplines are preferred.
- Able to communicate fluently in Thai and Chinese to liaise with Thai partners and internal Chinese teams efficiently.
- On-site internship for five days per week with a minimum internship duration of four months.
- Possess solid data analysis, communication and coordination capabilities.
- Familiar with market landscape and business ecosystem of Thailand.
- Capable of conducting business negotiations and cross-team collaboration.
- Preferred Qualification(s).
- Candidates available to start immediately are preferred.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Business Development
Job type:
Full-time
Salary:
฿34,070 - ฿47,320, negotiable
- Define and execute strategies to expand TikTok's share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
- Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
- Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
- Lead cross-functional collaboration with product, operations, and strategy teams to deliver scalable and innovative solutions.
- Design annual and quarterly business plans, synthesizing market insights, agency analysis, and industry trends to guide growth strategy.
- Influence agency executives and day-to-day stakeholders to drive alignment and deliver on partnership goals.
- Champion performance, branding, commerce, and retargeting solutions to help agencies leverage TikTok's ad tech ecosystem and creative capabilities.
- Provide accurate forecasting, business analysis, and reporting to support planning and performance tracking.
- Craft compelling sales narratives and case studies that highlight TikTok's value proposition and market leadership.
- Execute both scaled engagement programs and targeted initiatives to deepen agency partnerships.
- Consistently achieve and exceed sales and growth targets for self and team.
- Anticipate market trends, identify new opportunities, and build business cases to influence product roadmaps and commercial strategies.
- 5 years of experience in ad tech sales, digital media, or strategy roles, with strong exposure to agency partnerships.
- Proven success managing independent agencies and advertisers with complex scaling challenges.
- Strong knowledge of digital media platforms, ad tech ecosystems, and measurement methodologies for branding and performance campaigns with a track record of consistently meeting or exceeding sales and revenue targets.
- Experience leading cross-functional initiatives and people management in fast-paced environments.
- Exceptional presentation, communication, and stakeholder management skills.
- Analytical mindset with the ability to translate insights into business impact.
- Preferred Qualification(s).
- Established relationships with agency and brand leadership in Thailand and across SEA.
- Strong expertise in driving both brand and performance outcomes through integrated media and creative solutions.
- Experience in e-commerce and commerce-driven media strategies.
- Proficiency in SQL, Power BI, Tableau, or other data visualization/analysis tools.
- Skilled storyteller with the ability to inspire partners and communicate complex solutions simply.
Skills:
Quality Assurance, Assurance
Job type:
Full-time
Salary:
฿38,000 - ฿60,000, negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum.
- Bachelor's degree in Social Sciences, Arts & Humanities, or a related field.
- Proficient in English as a primary working language, with strong attention to detail, clarity, and linguistic consistency, plus strong written communication skills that help turn complex ideas into practical guidance.
- Internship, academic project, campus organization, or full-time experience in quality assurance, training, editorial review, operations, or a related field is valuable.
- Demonstrated ability to interpret and apply complex guidelines or policies in writing-focused workflows, and some experience evaluating qualitative content or using data to improve processes. Internship, research, and project experience all count.
- Ability to design and deliver interactive, engaging training materials or learning sessions, whether through internships, campus activities, project work, or full-time experience.
- Preferred.
- Additional experience with content moderation policy, operational guideline development, or enforcement workflows.
- A self-starter mindset, solution-oriented thinking, and the ability to manage multiple priorities in a fast-paced, collaborative environment.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams through internships, projects, research, or full-time roles.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Excitement to learn quickly, grow with feedback, and build strong cross-functional judgment early in your career.
- Strong interest in policy, content moderation, quality operations, or related work. Prior exposure through internships, research, projects, or student activities is a plus.
- Familiarity with content moderation policy, operational guideline development, or enforcement workflows through coursework, internships, research, or project work is a plus.
Skills:
Social media, eCommerce
Job type:
Internship
Salary:
negotiable
- Assist in campaign operations across key domains (mega, category, and brand campaigns).
- Manage voucher setup, AW creation, and H5 configuration.
- Handle pontos visibility allocation and management.
- Coordinate live lineup planning and execution.
- Support monthly product nomination tasks for creators.
- Analyze campaign and affiliate performance to identify improvement opportunities.
- Minimum.
- Currently pursuing a Bachelor's degree.
- Demonstrates a positive, can-do attitude with strong ownership, especially during high-intensity campaign periods.
- Possesses a collaborative and team-oriented mindset.
- Degree in mass communication, economic, business and accountancy is more preferred.
- If you have any questions, please reach out to us at [email protected].
Skills:
Social media, Digital Marketing
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support day-to-day project coordination across various marketing initiatives.
- Assist in campaign execution across online and offline marketing channels.
- Coordinate with cross-functional teams and external stakeholders to ensure smooth project execution.
- Support social media, creator, and integrated marketing campaigns.
- Help manage project timelines, meeting notes, and communication follow-ups.
- Assist in preparing presentation materials, reports, and campaign recaps.
- Support ad-hoc marketing activities and team operations as assigned.
- Minimum.
- Currently pursuing a degree in Marketing, Business, Communications, or related fields.
- Strong communication and coordination skills.
- Passionate about marketing, social media, and consumer trends.
- Eager to learn and gain hands-on experience across different marketing channels.
- Able to manage multiple tasks and work in a fast-paced environment.
- Detail-oriented with good organizational skills.
- Positive attitude, proactive mindset, and willingness to support team projects.
- Preferred.
- Previous internship or extracurricular experience in marketing, events, social media, or project coordination is a plus.
- Familiarity with TikTok, social media trends, and digital marketing platforms.
- Basic understanding of marketing campaigns and consumer engagement.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
฿28,000 - ฿33,000, negotiable
- Cover a wide variety of business insights, including seller analysis, trends extraction, data interpretation, and insights generation.
- Design and perform analysis that uncovers seller insights necessary for making key business decisions in acquisition strategy.
- Define success criteria, OKR setting and new opportunities to grow different types of sellers.
- Craft policy or package that will support sellers GMV growth, secure seller investments, and strengthen sellers' fundamentals on TikTok Shop platform.
- Internal stakeholder management between Seller Management team, Cluster Team, and other Cross Functional teams.
- Run key data tracking analysis, cadence meetings within Seller Management team.
- Minimum Bachelor's Degree or higher.
- Experience or background in E-commerce, Consulting, or Investment Banking.
- 5+ years of experience in a business analytics role.
- Fluent in English and Thai.
- Experience managing a small team of 1-3 high-caliber members.
- Familiar with SQL and dashboards.
Skills:
Electronics, English
Job type:
Full-time
Salary:
฿45,000 - ฿85,000, negotiable
- Source, recruit, and manage fashion-category creators across platforms.
- Build strong, long-term relationships with creators and brands.
- Match creators to the right products and campaigns based on performance, audience, and content style.
- Coach creators toward performance goals, improving live and short-video content to grow business and monetization.
- Run genre campaigns end-to-end, including timeline management and task allocation.
- Partner with cross-functional teams (marketing, category, performance) to brief creators and execute high-impact campaigns.
- Track key metrics (CTR, GMV, ROAS, engagement, join rate) to optimize campaigns.
- Ensure content aligns with campaign objectives, brand tone, and platform best practices.
- Provide insights and recommendations to strengthen creator strategy and product-market fit.
- Minimum.
- Bachelor's degree or above in Business or a related field.
- Fluent in Thai and English, both written and verbal.
- E-commerce knowledge or hands-on experience (marketplace, live commerce, or online retail).
- Proven track record of improving account or business performance - open to candidates from sales, key account management, or similar backgrounds.
- Excellent communication, presentation, and problem-solving skills, with a strong user-first mindset.
- Able to analyze traffic and sales performance to identify actions that improve portfolio and creator results.
- Highly organized, able to manage multiple accounts, campaigns, and deadlines at once.
- Preferred.
- Solid understanding of the KOL and creator landscape in Thailand.
- Proven experience developing both established and up-and-coming creators, with demonstrable success cases.
- Experience planning and executing online and offline campaigns, with a creative, ideas-driven approach.
Skills:
Electronics, English
Job type:
Internship
Salary:
฿34,000 - ฿37,000, negotiable
- Actively hunt and source potential leads (phone kiosk owners, tech wholesalers, and mobile accessory sellers) through field scouting at shopping malls and digital channels like Facebook Marketplace and TikTok.
- Pitch and onboard merchants by demonstrating the commercial value of the TikTok Shop Affiliate Program.
- Acquire and onboard high-potential pre-owned resellers from both offline and online channels.
- Manage and track leads efficiently through the entire acquisition funnel - from initial contact and pitch to final account registration and verification.
- Minimum.
- Currently enrolled in a Bachelor's degree program in Business, Marketing, Communications, or any related field.
- Highly Personable & Confident: Outstanding communication and interpersonal skills. Comfortable striking up conversations with stranger-level business owners in person and online.
- Driven & Goal-Oriented: Possess strong grit, high energy, and a commitment to seeing tasks through to completion.
- Fluent in Thai and English.
- Preferred.
- Be Talkative and confidence.
- E-Commerce & Social Media Savvy: Familiarity with TikTok, TikTok Shop, affiliate marketing, or social selling concepts is a plus.
- If you have any questions, please reach out to us at [email protected].
Experience:
3 years required
Skills:
Risk Management
Job type:
Full-time
Salary:
฿54,000 - ฿67,000, negotiable
- Research, craft, and implement product listing policies that uphold platform trust, consumer safety, and regulatory compliance, while balancing against business priorities and user experience across different markets.
- Stay close to GR/Legal and keep in tune with listing requirements and guarantee insights into listing control policy to fully defend market listing compliance.
- Manage go-to-market policy rollouts and enforcement strategies across markets, ensuring effective implementation of product listing governance processes and alignment w ...
- Analyze data to measure, identify, mitigate, and monitor risks to raise the overall quality of product listings. Develop new signals, metrics, and engage in risk discovery to identify emerging listing abuse patterns and implement mitigation policies.
- Engage cross-functional stakeholders such as Legal, Retail, Compliance, and Category teams to gather pain points, drive alignment, and implement action plans and operational workflows to improve policy coverage and risk mitigation.
- Develop, launch, and operationalize scalable listing policies and enforcement mechanisms - in collaboration with Engineering, Operations, Moderation, and Product teams - to enhance automation, policy coverage, detection accuracy, and listing quality.
- Develop and implement feedback loops, audit systems, and operational workflows to ensure high-quality policy launches, enforcement consistency, and iterative policy improvement.
- Design, implement, and monitor dashboards and case reviews to evaluate ecosystem health, measure enforcement effectiveness, and support data-informed decision-making.
- Bachelor's degree or above, with 3+ years of hands-on experience in e-Commerce governance strategy.
- Fluency in English, with strong coordination and communication skills across cross-functional teams.
- Familiarity with SEA e-Commerce compliance requirements, internet governance, and regulatory processes; sound business sensitivity and risk awareness.
- Proven ability to implement regulatory-compliant processes, manage projects, and drive cross-functional execution.
- Strong analytical skills and program management mindset; ability to monitor and measure results.
- Curiosity to learn new product categories and sound judgment in ambiguous situations.
Experience:
5 years required
Skills:
Branding
Job type:
Full-time
Salary:
negotiable
- Client Strategy & Business Growth.
- Lead client solution strategies across Apps & Gaming, Finance, and Automotive clients in Thailand, helping advertisers achieve their business and marketing objectives through TikTok's advertising solutions.
- Partner closely with Brand Partnerships teams on account planning, opportunity planning, pipeline management, and revenue attainment.
- Identify growth opportunities within the book of business by leveraging market landscape, advertiser needs, vertical trends, product adoption, and revenue data.
- Support the development of strategic plans to onboard, educate, and grow advertisers through tailored initiatives, scaled programs, workshops, and business reviews.
- Establish TikTok's value as a key part of clients' media mix and long-term communication strategy.
- Campaign Management, Optimization & Measurement.
- Provide consultative guidance on full-funnel campaign planning, execution, optimization, and reporting across branding, performance, app, lead generation, and conversion objectives.
- Review and challenge media plans, provide optimization recommendations, and ensure clients are set up for campaign success.
- Drive adoption of TikTok's advertising and measurement solutions, including Pixels, MMPs, Brand Lift Studies, Conversion Lift Studies, Ad Effectiveness solutions, and other relevant tools.
- Build Test & Learn plans and measurement frameworks to help clients better understand campaign effectiveness and business impact.
- Gather, analyze, and present data-driven insights with actionable next steps through post-campaign reporting, account audits, and business reviews.
- Stakeholder Management & Cross-functional Collaboration.
- Build trusted relationships with advertisers, agencies, and key client stakeholders across the Apps & Gaming, Finance, and Automotive verticals.
- Work closely with internal cross-functional teams, including Brand Partnerships, Product, Measurement, Creative, Marketing, and Operations, to develop holistic client solutions.
- Support regular business reviews with clients and agencies, taking a consultative and long-term approach to strengthen partnerships.
- Maintain visibility on business priorities and provide timely, transparent updates to leadership.
- Share client, market, and vertical learnings across the Client Solutions team through best practices, playbooks, case studies, workshops, and knowledge-sharing sessions.
- Team Leadership & Operational Excellence.
- Lead by example through strong collaboration, knowledge sharing, and contribution to an open and supportive team culture.
- Coach and support Client Solutions Managers by sharing expertise in brand building, media solutions, performance marketing, measurement, and troubleshooting.
- Improve team efficiency by optimizing workflows, supporting task prioritization, and driving adoption of automation where applicable.
- Contribute to building a more self-sufficient and high-performing Client Solutions team.
- Be hands-on when needed in campaign management, optimization, and strategic client engagements.
- Minimum.
- Bachelor's degree or above in Marketing, Business, Advertising, Media, Communications, or related fields.
- 5+ years of experience in digital advertising, client solutions, account management, client services, media, consulting, product, communications, or internet technology. 3+ years of experience managing senior internal and external stakeholders, including advertisers, agencies, and cross-functional teams.
- Proven track record of contributing to revenue growth, client success, product adoption, and business impact.
- Strong understanding of digital advertising, media planning, branding, performance marketing, app marketing, lead generation, conversion solutions, and marketing measurement.
- Hands-on experience with campaign planning, optimization, reporting, and full-funnel advertising solutions.
- Solid knowledge of tracking, attribution, and measurement logic, including experience with tools such as GA, MMPs, pixel implementation, Brand Lift Studies, Conversion Lift Studies, and campaign troubleshooting.
- Strong ability to gather, analyze, and present data to identify business insights and provide actionable recommendations.
- Preferred.
- Deep knowledge of Apps & Gaming, Finance, Fintech, Automotive, or related industries, with relevant industry connections preferred.
- Experience managing performance advertisers and understanding their business challenges, optimization needs, and growth opportunities.
- Strong media and advertising background with experience across branding, performance, app marketing, web conversion, lead generation, and omnichannel marketing solutions.
- Experience working in leading digital platforms, media agencies, publishers, consulting firms, technology companies, or high-growth internet companies.
- Familiarity with TikTok's advertising ecosystem and the broader digital media landscape in Thailand.
- Creative or brand strategy experience is a plus.
- Strong analytical mindset with hands-on experience in dashboards, data visualization, and turning data into strategic recommendations.
- Strong coaching and stakeholder management capabilities, with a passion for building high-performing teams.
- Proactive, positive, highly organized, and self-motivated, with a growth mindset.
- Comfortable working in a fast-paced and ambiguous environment.
- Able to travel when required.
Skills:
English
Job type:
Full-time
Salary:
฿28,000 - ฿45,000, negotiable
- Manage content operation and strategy optimization for search features, ensuring productivity and accuracy meet business requirements.
- Prioritize quality and safety of content from the search side, deeply understanding and monitoring business progress to facilitate product function optimization.
- Collaborate with supervising departments to optimize working standards and conduct relevant policy and SOP training.
- Demonstrate effective cross-team communication skills and take ownership of project tasks.
- Conduct regular assessments on search quality according to evaluation standards, providing feedback and suggestions for policy improvement.
- Stay updated with search trends and algorithm changes, implementing adjustments as necessary for optimal search performance.
- Undertake additional compatible and related responsibilities as required by the project.
- Minimum.
- Bachelor's degree and/or equivalent experience.
- Excellent language skills, proficiency in both English and market specific languages required.
- Knowledgeable about search engines, with familiarity in social media platforms, and ideally addicted to TikTok.
- In-depth understanding of local culture and internet usage habits.
- Excellent communication and collaboration skills.
- Proficiency in common office software, with search operation experience preferred.
- Strong analytical skills incl. data analytics, learning ability, problem-solving skills, adaptability and attention to detail.
- Preferred.
- Overseas working or training experience is advantageous, with experience working in multi-cultural and diverse teams.
- Flexibility to work on projects outside of core expertise as needed and ability to manage multiple projects at the same time.
- Willingness to work with sensitive and potentially disturbing content.
- Ability to work on potentially variable shift patterns, including weekends, evenings, and nights, ensuring availability for five out of any seven days per week.
Skills:
Electronics, YouTube, English
Job type:
Full-time
Salary:
฿28,000 - ฿33,000, negotiable
- Manage and grow relationships with leading TikTok Shop EL creators, KOLs, and celebrities in Thailand.
- Provide tailored support and coaching to top creators, including product assortment, content strategy, and performance recommendations aligned with platform objectives.
- Analyze creator performance against key metrics, identify growth opportunities, and develop actionable plans to improve GMV, content quality, and operational efficiency.
- Build strong, long-term creator relationships and recommend partnership models that generate value for both creators and the platform.
- Collaborate closely with cross-functional teams to strengthen content quality, facilitate brand partnerships, and accelerate creator monetization.
- Minimum.
- Bachelor's degree or above.
- Professional verbal and written proficiency in Thai and English languages.
- Strong understanding of content ecosystems and platforms, particularly TikTok, Instagram, and YouTube.
- Data-driven and results-oriented, with strong execution, communication, collaboration, and time-management skills.
- Comfortable working in a fast-paced, dynamic environment and managing multiple priorities.
- Preferred.
- Strong understanding of e-commerce performance metrics (e.g., GMV, CVR, CTR, ROAS, CPAS, AOV, ASP, orders/units, return/refund rate).
- Hands-on experience coaching creators on conversion-focused content (short video and/or live commerce).
- Experience working with creator agencies / ecosystems (e.g., TSPs, MCNs, talent agencies) is a plus.
Skills:
Branding, Excel, English
Job type:
Full-time
Salary:
฿24,870 - ฿34,550, negotiable
- Being a Consultant to global brand clients and internal stakeholders.
- We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help global brand clients link their marketing objectives to their business goals.
- Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
- Driving and facilitating the advertisement adoption of Pixels, MMPs, TikTok Shop where applicable.
- Putting together narratives, workshops and regular business reviews etc. to educate and upskill clients in charting the way forward ability to summarize strategy beyond client work and be a thought leader to grow the client rev.
- Establish the value of TikTok as a part of a brand's media mix and communication strategy for long-term plans.
- Account Management, Campaign Management & Reporting.
- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success to unlock brand awareness, consideration, and conversion.
- Sense check/challenge media plans and provide suggestions to set clients up for success.
- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
- Own conversations around Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
- Gather, analyze and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
- Prioritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers.
- Stakeholder Management & Revenue Impact.
- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
- Understanding the scope of various cross functional teams and whom to approach for what purpose.
- Pushing through product adoption, programs and packages built around specific company or market level priorities.
- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharing.
- Experience in global account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
- Good understanding of digital media and marketing landscape.
- Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
- Solid understanding of media metrics, their implications and corresponding studies.
- Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail-oriented, analytical and a creative problem solver.
- Strategic thinking with structured input and clear logic. Excellent English communication and presentation skills to country C-levels from brands.
- Preferred Qualification(s).
- Experience in an in-house brand marketing function, advertising agency or platform client solutions experience.
- Specialized vertical knowledge in Beauty, FMCG or EL industries.
- Experience with performance marketing, CPAS/Shopping Ads/Retail Media as a data-savvy expert.
- Experience with 3rd party ads measurement verification partners (such as IAS, DV, MOAT).
- Experience with Mobile Measurement Partners and Pixel setup and troubleshooting.
- Experience building strategic programs aimed at driving education and product adoption.
- Experience diagnosing and solving brand requests with partnership and product operation teams.
Skills:
Problem Solving, Negotiation, Fast Learner, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
- Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
- Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
- Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
- Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
- Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
- Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
- Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
- Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
- Minimum.
- Minimum Bachelor's Degree or above.
- 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
- Proficient in English and Thai languages.
- Proficient in Mandarin to communicate with Sellers and Brands from China.
- Strong analytical and problem solving.
- Excellent interpersonal, presentation and negotiation skills.
- Preferred.
- Attention to detail, affinity with numbers, logical and problem-solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner, eager to win and go the extra mile, and open to changes.
- Proficient in Excel and Powerpoint.
Experience:
5 years required
Skills:
eCommerce, Business Development, Negotiation, Data Analysis, English
Job type:
Full-time
Salary:
฿10,740 - ฿70,790, negotiable
- Identify, prioritize, and secure business opportunities.
- Drive revenue for TikTok by seeking advertising & brand marketing partnerships with various direct clients and agencies.
- Use a consultative sales approach by offering strategic media solutions across your book of business.
- Create compelling sales propositions utilizing internal and external data for respective markets.
- Understanding media on performance marketing and branding product.
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.
- Develop and implement best practices for client interaction, sales, and services.
- Create persuasive sales presentations using market trends and case studies.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Educate clients on TikTok products and developments and guide clients on best practices to drive business outcomes.
- Minimum.
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 5+ years of experience in any of the following: Sales, Marketing, eCommerce, Tech, Business Development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners.
- Preferred.
- Experience with crafting strategic outcomes through data analysis and insights.
- High level of business acumen and driver of commercial success.
- Sales person who has experience working on product mix strategies to build the business.
- Experience working with emerging industry & conglomerate.
Skills:
Digital Marketing
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support daily platform operations across Fashion, Electronics, and FMCG clusters, ensuring smooth campaign and program execution.
- Update and maintain operational trackers, dashboards, and data files to support category teams and management reporting.
- Monitor seller and brand registration progress for campaigns, flagging gaps and following up with relevant stakeholders to ensure on-time completion.
- Respond to operational questions from internal teams, escalating where needed.
- Pull and consolidate data from internal tools to support performance tracking and post-campaign recaps.
- Support ad-hoc operational tasks, project execution, and process improvements as required.
- Minimum.
- Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field.
- Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and basic formulas.
- Comfortable interacting with multiple stakeholders.
- Detail-oriented with strong follow-through on time-sensitive tasks.
- Quick learner - able to pick up data pulling and platform tools after 1-2 walkthroughs.
- Available to commit at least 4-5 days per week for a minimum of 3 months.
- Preferred.
- Familiarity with e-commerce, or similar marketplace platforms as a user.
- Genuine interest in e-commerce, digital marketing, or platform business models.
- If you have any questions, please reach out to us at [email protected].
Skills:
English
Job type:
Internship
Salary:
negotiable
- Assist in the development and execution of live streaming strategies, monitor and analyze the performance of operations, providing actionable insights for improvement.
- Provide guidance and support to creators, helping them to optimize their content and grow their audiences and revenue.
- Collaborate with live agencies to enhance their operations and organizational capability.
- Planning and executing local events to enhance content diversity and overall revenue.
- Understand the psychology and behavior of creators and users in the local markets, provide constructive and exploratory suggestions to improve user experience and resolve issues.
- Currently pursuing an Undergraduate/Master in Business/Marketing/Communications or a related technical discipline.
- Proficiency in Thai and fluency in English. Ability to adapt to a fast-paced and dynamic work environment.
- Preferred.
- Preference for candidates with overseas living/study experience and a strong interest in international markets.
- Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
- Be able to intern for 3 months or more, with 5 days of attendance per week.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Skills:
eCommerce
Job type:
Internship
Salary:
฿27,340 - ฿37,960, negotiable
- Support analysis of seller performance, behavior, and segmentation to identify opportunities to improve seller activation, productivity, and retention.
- Assist in developing and executing seller management initiatives, including seller engagement programs, incentives, education initiatives, and growth programs.
- Conduct data analysis and market research to understand seller needs, marketplace trends, and key drivers of seller performance, translating findings into actionable insights.
- Support the team in running and evaluating seller-focused experiments and pilot programs, including tracking key metrics and summarizing results.
- Work with cross-functional teams across seller management, category, operations, product, and campaigns to support project execution and follow-up on key action items.
- Prepare dashboards, reports, and presentations for business reviews, helping stakeholders understand seller performance, program impact, and key marketplace trends.
- Minimum.
- Currently pursuing a undergraduate in Engineering or a related analytical discipline.
- Strong interest in eCommerce, marketplace growth, business strategy, or platform operations.
- Analytical mindset with the ability to interpret data, identify patterns, and develop structured hypotheses and recommendations.
- Comfortable working with numbers and using both data and logical reasoning to support decision-making.
- Excellent problem-solving skills with the ability to work independently in a structured and goal-oriented manner.
- Preferred.
- Previous experience through internships, school projects, case competitions, or coursework involving data analysis, experimentation, or business strategy is a plus.
- Familiar with any analytics tools.
Skills:
SQL, English
Job type:
Full-time
Salary:
negotiable
- Identify the path to success and create scalable playbooks for SMB sellers across all categories, including FMCG, Electronics, Lifestyle, and Fashion.
- Cover wide gamut of business insights, including seller analysis, trends extraction, data interpretation, and insights generation.
- Design and perform analysis that uncovers seller insights necessary for making key business decisions in acquisition strategy.
- Define success criteria, OKR setting and new opportunities to grow different types of sellers.
- Craft policy or package that will support sellers GMV growth, secure seller investments, and strengthen sellers' fundamentals on TikTok Shop platform; manage Seller Policy budget to be most effectively and efficiently use to grow platform's and sellers' key metrics.
- Internal stakeholder management between Seller Management team, Cluster Team, and other Cross Functional teams to drive initiatives and resolve roadblocks.
- Run routine key data tracking analysis, cadence meetings.
- Manage Seller Management Strategy team and coach strategists to execute initiatives and deliver results effectively.
- Minimum.
- Minimum Bachelor's Degree or above.
- Strong business problem breakdown and structured thinking.
- Data analytical capability: basic SQL / structured dataset reasoning.
- Ability to interpret data and derive meaningful insights.
- Strong communication skills; can present insights clearly.
- Ownership mindset: proactive mindset; constantly ask "what's next", curious, and solution-oriented.
- Proficiency in English and Thai.
- Preferred.
- Experienced in E-commerce role or Strategy role.
- Experience in small team or medium management (2-5 people) with high caliber team members.
Experience:
5 years required
Skills:
Branding
Job type:
Full-time
Salary:
negotiable
- Define and co-own account plans to unlock investments and drive client's business objectives.
- Be a strong consultant to agencies and brands though full-funnel digital media offerings and e-commerce.
- Create persuasive sales presentations using market trends, case studies and product collateral.
- Retain and grow revenue from advertisers; exceed quarterly sales goals.
- Build and sustain trusted client relationships with agencies and brands, delivering the highest standard of consultancy and service.
- Roll out training and enablement programs, and aid in agency certification program.
- Mobilize cross-functional support around client opportunities and challenges.
- Collaborate with internal teams globally and regionally across product, marketing, legal, engineering and sales to structure and execute operational and strategic initiatives.
- Brainstorm, identify, and implement advertising solutions on TikTok products to deliver measurable results for clients.
- Identify relevant trends and opportunities to craft business cases in support of any new products and/or solutions.
- Ensure smooth operations for campaigns from start to finish by working closely with different cross functional team members.
- Minimum.
- 5+ years of experience in ad tech sales, digital media planning, or strategy roles.
- Strong understanding of digital media platforms, ad tech ecosystems, and measurement for branding and performance campaigns.
- Proven ability to consistently meet and exceed sales targets.
- Experience working effectively with cross-functional teams in a fast-paced environment.
- Excellent presentation and communication skills, with the ability to influence senior stakeholders.
- Analytical mindset with the ability to interpret data and translate insights into business impact.
- Demonstrated understanding of global network agency structures, and agency group hierarchies.
- Preferred.
- Experience working with agency trading teams, including understanding how trading functions influence media investment decisions and budget allocation across agency groups is strongly preferred.
- Understanding of budget shift mechanics across platforms, channels, or campaign types - including advising clients on reallocation strategies to maximize ROI is preferred.
- Proficiency with SQL, data visualization tools (e.g., Power BI, Tableau), or database pipelines is a plus.
- Self-starter with a fast-learning, can-do attitude.
- Ambitious and resilient, with a strong desire to grow and develop within TikTok.
Skills:
Electronics, Digital Marketing, Multitasking
Job type:
Internship
Salary:
negotiable
- Act as campaign affiliate operators to support category during campaign period.
- Work as a Campaign and affiliate executive with related stakeholders to ensure the project is running smoothly, including campaign briefing, promotion setting, creator and product sourcing, product delivery track, and communication with cross functional teams.
- Monitor real-time campaign/ project performance and keep tracking of post campaign performance evaluation.
- Support to help in any other general ad-hoc duties.
- Minimum.
- Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related field.
- Strong interest in e-commerce, digital marketing, or campaign management.
- Excellent communication and coordination skills to work with cross-functional teams.
- Detail-oriented, well-organized, and capable of multitasking in a fast-paced environment.
- Proficient in Microsoft Applications and basic data tracking.
- Able to commit to full-time or part-time internship during the campaign period.
- A proactive, can-do attitude and willingness to learn and support on ad-hoc tasks.
- Preferred.
- TikTok user with a strong understanding of platform trends and user behavior.
- Familiarity with Thai affiliate content and popular creators.
- Strong sense of ownership and responsibility in managing tasks from start to finish.
- Dynamic and eager to go beyond assigned duties to support team success.
- If you have any questions, please reach out to us at [email protected].
Skills:
Enthusiastic, Microsoft Office
Job type:
Internship
Salary:
฿34,000 - ฿37,000, negotiable
- Support Account Managers in managing Beauty & FMCG brands on TikTok Shop.
- Analyze sales performance and identify business growth opportunities.
- Assist with campaign planning, execution, and performance tracking.
- Prepare business reports, presentations, and data insights.
- Collaborate with cross-functional teams on strategic projects.
- Gain hands-on experience in e-commerce, account management, and data-driven business strategy.
- Assist the team in the process of acquisition and incubation of potential online merchants.
- Manage Chinese, Korean and Local sellers accounts.
- Proactively communicate with sellers to ensure that all of their needs are understood and addressed.
- Provide day-to-day operational support to sellers, including seller education, issue resolution, campaign status updates, coordination of broadcast activities, and driving participation in promotional campaigns.
- Minimum.
- Actively enrolled university student.
- An outstanding appreciation for accuracy of information and clean, perfect formatting.
- Highly motivated to learn about social commerce, enthusiastic and shows initiative.
- Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools.
- Chinese language proficiency is a plus, as the role may involve supporting communication and collaboration with Chinese-speaking brand partners.
- Preferred.
- Collaborative and open to changes and challenges.
- Positive attitude and able to work effectively in a collaborative, fast-paced environment.
- If you have any questions, please reach out to us at [email protected].
Skills:
Digital Marketing, Multitasking
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Assist in setting up and maintaining campaign landing pages, ensuring accurate and visually appealing content.
- Support the configuration of campaign resources, including banners, products, and promotional materials.
- Help manage voucher settings, including creation, validation, and tracking of performance metrics.
- Collaborate with cross-functional teams to ensure seamless execution of campaigns.
- Provide regular updates and reports on campaign performance, identifying areas for optimization.
- Minimum.
- Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related field.
- Strong interest in e-commerce, digital marketing, or campaign management.
- Detail-oriented, well-organized, and capable of multitasking in a fast-paced environment.
- Proficient in Microsoft Excel, Google Sheets, and basic data tracking.
- Preferred.
- TikTok user with a strong understanding of platform trends and user behavior.
- Strong sense of ownership and responsibility in managing tasks from start to finish.
- Dynamic, proactive, and eager to go beyond assigned duties to support team success.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Job type:
Full-time
Salary:
฿18,220 - ฿83,180, negotiable
- Support commercial growth by developing content and sponsorship-led solution packages, especially around seasonal and tentpole moments, combining creators, content, and TikTok ad products into scalable offerings.
- Translate market opportunities into compelling client-facing narratives, including pitch decks, proposals, and rate cards, aligned with regional standards and localised for Thailand.
- Own end-to-end coordination of projects across pre-sale to post-sale stages, ensurin ...
- Drive the rollout and adoption of TikTok One, Creator Marketing, and TikTok Symphony in Thailand by translating market needs into clear product positioning and localized GTM strategies.
- Act as a data-driven creative partner, leveraging platform insights, trends, and subcultures to strengthen proposals and improve performance outcomes.
- Capture market feedback and insights to inform product improvements and future solution development.
- Support training and enablement initiatives to strengthen internal teams' ability to package and sell creative solutions.
- Bachelor's degree in Marketing, Business, Communications, Advertising, or related field.
- Minimum 5 years of experience across creator marketing, product operations, sponsorships, or commercial partnerships in advertising, media, or tech platforms.
- Strong understanding of product go-to-market (GTM) and commercialisation strategies.
- Comfortable working with data, with the ability to translate insights into actionable strategies and narratives.
- Strong stakeholder management, communication, and influencing skills across cross-functional teams.
- Deep curiosity and awareness of the creator economy, TikTok trends, subcultures, and GenAI-driven creative solutions.
- Self-starter with high adaptability, learning agility, and a global mindset.
- Preferred Qualification(s).
- Experience working on content/IP-led partnerships or sponsorships is a strong advantage.
- Experience working with TikTok's ad products and creator ecosystem.
- Experience building integrated solutions combining content, creators, and media.
- Strong storytelling and presentation skills.
- Detail-oriented with strong critical thinking and problem-solving abilities.
Skills:
Livestream, English
Job type:
Full-time
Salary:
฿23,540 - ฿32,690, negotiable
- Support the overall creator management of TikTok LIVE. Leverage qualitative and quantitative analysis to study creator profiles and live streaming behaviours, accurately identify creators' needs and pain points, and support strategy formulation and execution to drive creators' fan growth and revenue uplift.
- Plan, launch and evaluate creator workshops and training sessions.
- Manage and operate creator communities.
- Develop end-to-end creator operation strategies based on market and competitor research, covering creator recruitment, community growth and engagement optimisation.
- Establish and track operational goals and KPIs, and conduct regular data analysis for strategy iteration.
- Minimum.
- Individuals who are completing or have recently completed a Bachelor's degree in Business, Marketing, Communications, or a related discipline.
- Proactive, detail-oriented, and capable of managing multiple tasks simultaneously with strong analytical and problem-solving skills.
- Proficient in Thai with English as a viable working language.
- Preferred.
- Strong interest in the live streaming and creator economy industries, with a solid understanding of current trends.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively in a fast-paced environment.
Skills:
Social media, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Source, recruit, and manage creators in the fashion category across platforms.
- Build strong relationships with creators and brand to support long-term collaboration.
- Match creators with suitable product categories and campaigns based on performance, audience, and content style.
- Grow creator's community and identify creator community's brand persona.
- Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
- Plan strategically and analyze deeper partnership models beneficial for creators and platform.
- Maintain and cultivate the growth of TikTok creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
- Collaborate with cross functional team teams (marketing, category, and performance) to brief creators and execute high-impact campaigns.
- Monitor and analyze creator performance metrics (CTR, GMV, ROAS, engagement,Join rate) to optimize campaigns.
- Role out Genre campaign from end to end. Including timeline management and task allocation.
- Ensure content aligns with campaign objectives, brand tone, and platform best practices.
- Guide creators on storytelling, formats, hooks, and trends specific to Gadget & Technology audiences.
- Provide insights and recommendations to improve creator strategies and product-market fit.
- Minimum.
- Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- 5 years+ of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
- Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
- Preferred.
- Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
- Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
- E-commerce background is a plus.
Skills:
Quality Assurance, Assurance
Job type:
Full-time
Salary:
negotiable
- Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improve Model performance of AI models.
- Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualification(s).
- Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
Skills:
SQL, English
Job type:
Full-time
Salary:
negotiable
- Break down complex business problems and design actionable analyses.
- Work with datasets to identify trends, opportunities, and risks in seller and category performance.
- Develop insights and present clear, structured findings to support decision-making.
- Partner with cross-functional teams to implement recommendations and track outcomes.
- Take ownership of analysis projects from start to finish; proactively identify follow-ups and additional questions.
- Contribute to system-building: create templates, dashboards, or playbooks to streamline recurring analytical tasks.
- Minimum.
- Minimum Bachelor's Degree or above (STEM (Engineering, Technology, Math, Science), Economics, BBA.).
- Strong business problem breakdown and structured thinking.
- Data analytical capability: basic SQL / structured dataset reasoning.
- Ability to interpret data and derive meaningful insights.
- Strong communication skills; can present insights clearly.
- Ownership mindset: proactive mindset; constantly ask "what's next", curious, and solution-oriented.
- Proficiency in English and Thai.
- Preferred.
- Prior roles: Data Analyst, BI (Business Intelligence), Strategist or similar roles with exposure to datasets.
- Experience at e-commerce, fintech, or data-driven companies (Lazada, Shopee, Grab, banks, or brands leveraging large datasets).
- Experience translating data into business recommendations and collaborating cross-functionally.
Skills:
Digital Marketing
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Assist in the planning and coordination of large-scale e-commerce campaigns (e.g., mega sales, seasonal promotions) for the Fashion category.
- Support campaign execution by liaising with internal teams such as category management, marketing, and operations - Help onboard and engage sellers to participate in campaigns, ensuring alignment with campaign requirements.
- Track and analyze campaign performance metrics (traffic, conversion, sales) and prepare reports with actionable insights.
- Contribute to campaign optimization by identifying trends, gaps, and opportunities for growth.
- Assist in preparing campaign and offline event materials, briefs, and internal documentation.
- Minimum.
- Currently pursuing a Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Strong interest in e-commerce, digital marketing, and the fashion industry.
- Analytical mindset with basic knowledge of Excel/Google Sheets.
- Strong communication and organizational skills.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- Proactive, detail-oriented, and eager to learn.
- Preferred.
- Experience intern in any E-Commerce platforms.
- Familiar with the Fashion industry.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Social media, English
Job type:
Full-time
Salary:
negotiable
- Account management for the TikTok top creators/KOLs/celebs in Thailand for TikTok E-commerce program.
- Maintain and cultivate the growth of TikTok top creator/celeb towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
- Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
- Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
- Plan strategically and analyze deeper partnership models beneficial for creators and platform.
- Minimum.
- Minimum Bachelor's Degree or above in relevant fields.
- Strong proficiency in both verbal and written communication in English and Thai languages.
- Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
- Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating seasoned and rising creators.
- Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
- Preferred.
- Background in E-commerce or Key Account management.
- Previous experience managing influencers or celebrities is a plus.
- Be enthusiastic, responsible, result-driven and efficient, can work under pressure; E-commerce background is a plus.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
Experience:
1 year required
Skills:
Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum.
- Completion of Bachelor's degree.
- Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Preferred.
- Prior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
Experience:
3 years required
Skills:
Social media, Fast Learner, SQL, Power BI, English
Job type:
Full-time
Salary:
negotiable
- Organize and coordinate cross-departmental resources, conduct research on the key development directions of the business, and provide strategic support such as target setting and strategy recommendations for the business.
- Collaborate with the Southeast Asia team, conduct market analysis of segmented industries, understand competitors and identify growth points, and formulate category strategies and influencer operation strategies.
- Collaborate with other functional teams to promote the optimization of governance, s ...
- Responsible for influencer and industry data analysis, deeply understanding business logic, designing a reasonable indicator system based on business goals, carrying out agile and effective evaluation and monitoring of business performance, and providing valuable decision-making suggestions through in-depth analysis and mining of indicators.
- Minimum.
- Minimum Bachelor's Degree or above.
- Proficiency in English is required.
- At least 3 years of relevant experience in large e-commerce platforms, leading consulting or Internet companies.
- Deep understanding of the e-commerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, live streaming, and digital trends landscape.
- Preferred.
- Good communication and interpersonal skills, strong logical thinking, and analytical skills.
- Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience.
- Familiar with SQL/ Power BI/ Tableau.
- Candidates with 1+ years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
Skills:
eCommerce
Job type:
Full-time
Salary:
฿55,000 - ฿75,000, negotiable
- Own and drive governance initiatives for the Thailand market from scoping through rollout, with project delivery as the primary focus.
- Translate Thailand business priorities into tangible on-the-ground governance projects - for example, launching Thailand-specific categories governance framework or other market-specific initiatives that complement the work of central and regional teams.
- Lead end-to-end project management across planning, milestone tracking, risk managem ...
- Execute product compliance and risk governance processes in Thailand, ensuring implementation remains aligned with regulatory requirements and platform policies, and identifying opportunities to improve automation, scalability, and operational effectiveness.
- Translate complex governance policies and regulatory requirements into clear, accessible language for internal stakeholders.
- Serve as the primary GNE point of contact for Thailand; navigate competing priorities and pushback, propose workable alternatives, and drive alignment.
- Build structured feedback loops between Ops teams and regional GNE, Product, and partner teams so that frontline insights, implementation pain points, and market-specific needs are surfaced and acted on in a timely manner.
- Drive governance adoption through clear change communication, training, and enablement, helping teams understand not only what is changing, but why it matters and how to execute effectively. Communicate governance changes and their business impact clearly across functions, and influence decisions across stakeholders without direct authority.
- Monitor key governance metrics for the Thailand market using existing datasets and reporting tools; translate data findings into concrete, prioritised action plans.
- Design and implement data-driven policies and operational workflows in collaboration with XFN team such as RD, Product, Moderation, Service and Operations teams; Develop feedback loops to continuously measure the effectiveness of governance interventions.
- Relevant experience in risk governance, compliance operations, data analytics, or program management in e-Commerce or tech.
- Strong analytical skills: demonstrated ability to surface insights from large, complex datasets and turn them into governance actions.
- Ability to communicate and simplify complex policies to diverse, non-technical audiences.
- Proven cross-functional project management and stakeholder alignment experience.
- High integrity and strong ethical standards; comfortable raising concerns and holding a principled position.
- Preferred Qualification(s).
- Background in Computer Science or Data Science is a plus; proficiency in leveraging AI tools (e.g. for data analysis, workflow automation, or content review) to enhance productivity and decision-making is highly valued.
- Experience in marketplace governance, seller/creator operations, or Trust & Safety.
- Familiarity with GNE workflows, risk detection systems, or compliance frameworks.
- Entrepreneurial mindset; comfortable with ambiguity in a fast-moving environment.
- Experience building or optimising operational workflows at scale.
Skills:
Negotiation, Power point, Fast Learner, Problem Solving, Mandarin
Job type:
Full-time
Salary:
negotiable
- Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.
- Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.
- Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok's content-driven ecosystem.
- Identify new areas of collaboration aligned with each seller's short-term performance targets and long-term business expansion roadmap.
- Ensure sellers deliver high-quality service across operations - including chat responsiveness, on-time delivery, and product accuracy.
- Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.
- Minimum.
- Bachelor's Degree or above.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers and logical thinking.
- Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers.
- Proficient in Excel and Power Point.
- Preferred.
- Experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
- Embracing a fast-paced environment in the E-commerce industry and flexibility.
- A good team player, fast learner and open to changes.
- Problem solving skills and a can-do attitude.
Skills:
Electronics, eCommerce, Business Development, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Craft quarterly business strategies to achieve category and platform OKRs.
- Translate business strategies into actionable plans, including budget allocation and timeline management.
- Conduct business and trend analysis to uncover opportunities, identify risks, and improve category performance.
- Own and manage projects independently, from ideation to delivery, ensuring clear communication and alignment across stakeholders.
- Build, maintain, and optimize reporting and monitoring templates to track progress, surface insights, and support data-driven decisions.
- Think creatively and challenge the status quo to introduce new ideas that improve workflows, efficiency, or results.
- Provide ad-hoc reporting and insights to support ongoing projects and decision-making.
- Minimum.
- Minimum Bachelor's Degree or above.
- Fluent in English and Thai.
- 2 years+ of experience in ecommerce platform, consulting firm or working in a business development team related.
- Strong Excel Skills.
- Strong analytic, logical and problem solving skills.
- Good communication short sharp and concise.
- Familiar with SQL, dashboard.
- Preferred.
- Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization).
- Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
Skills:
eCommerce, Business Development
Job type:
Full-time
Salary:
negotiable
- Online Application: By 30 November 2026.
- Online Assessment: September to December 2026.
- Interviews and Case Assessments: September to December 2026.
- Offer: October to December 2026.
- Onboarding and Start: June 2027.
- This timeline serves as a general guide. This job posting will stay open until all roles are filled, which may be before or after the stated application window.
- We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
- Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Rotate across selected TikTok Shop business functions to gain end-to-end exposure to strategy, analytics, category growth, operations, and cross-functional project execution.
- Partner with business, operations, category, product, and analytics teams to identify growth opportunities, diagnose business challenges, and translate insights into actionable plans.
- Support the design and execution of go-to-market strategies, category initiatives, seller and creator development programs, and platform-level growth projects.
- Use data and business analysis to monitor performance, evaluate opportunities, build recommendations, and support decision-making for business leaders.
- Own workstreams within high-impact projects, including problem definition, stakeholder alignment, execution planning, progress tracking, and outcome review.
- Build strong working relationships with internal and external stakeholders, including sellers, creators, cross-functional teams, and business leaders.
- Develop practical playbooks, process improvements, and scalable operating mechanisms that improve business efficiency and ecosystem growth.
- Demonstrate strong ownership, learning agility, adaptability, and communication skills while navigating a fast-paced and evolving e-commerce environment.
- BBA or Master's degree from business or related fields.
- Demonstrated intellectual curiosity, structured problem-solving ability, and strong capacity for rapid learning.
- Clear and effective communication skills, with the ability to work across diverse teams and stakeholders.
- Strong interest in e-commerce, digital platforms, business strategy, operations, or technology-driven business growth.
- Preferred Qualification(s).
- Academic or practical exposure to Business Analytics, Data Analytics, Data Science, Information Systems, Information Technology, Finance, Accounting, Economics, Business Administration, or related disciplines.
- Prior internship or early-career experience in e-commerce, technology, strategy, operations, management consulting, investment, or high-growth business environments.
- Strong business ownership mindset, with the ability to navigate ambiguity and turn insights into action.
- Experience working on cross-functional projects, case competitions, entrepreneurial initiatives, or business transformation projects.
- If you have any questions, please reach out to us at [email protected].
Skills:
Quality Assurance, Assurance, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- Minimum.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred.
- Familiarity with search engines and algorithms of any social media platform would be a plus point.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
Experience:
1 year required
Skills:
Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Perform daily audit on internal system;.
- Provide analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers.
- Provide support on Policy/Quality related questions on ad-hoc basis.
- Responsible in guiding new joiners in order to achieve ramp up target.
- Work closely with Safety Specialist in order to provide feedback on quality.
- Identify potential errors in policy and correct them in time.
- Conduct quality meeting with the team to analyze errors.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum.
- Completion of Bachelor's Degree.
- Possesses good interpersonal skills.
- Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
- Preferred.
- Minimum 1 year working experience as Quality Assurance Analyst.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Strong attention to details and ability to work independently.
Skills:
Data Analysis, Leadership Skill, English
Job type:
Full-time
Salary:
negotiable
- Lead, manage, and develop a team of Key Account Managers, translating the Category Manager's vision and strategy into day-to-day execution.
- Provide operational oversight to ensure the team delivers against plan, meets quality standards, and consistently hits KPIs.
- Build and maintain a centralized team dashboard to give clear visibility into performance, pipeline, and key metrics.
- Monitor the team's daily output for quantity, quality, and adherence to deadlines.
- Escalate blockers to cross-functional (XFN) and internal teams, driving resolution and finding solutions on behalf of team members.
- Keep the team up to date on new policies, tools, and process changes, ensuring smooth adoption.
- Continuously review and revise plans to keep all targets on track.
- Lead quarterly project planning and execution - understanding category and seller challenges, designing program mechanics and reward schemes, setting up execution plans, and reviewing performance.
- Partner with cross-functional (XFN) teams to align on and achieve shared objectives.
- Minimum.
- Fluent in both English and Thai, able to communicate effectively with local teams and sellers as well as regional and cross-functional stakeholders.
- Strong data analysis skills, with the ability to independently extract insights from data and turn them into clear, actionable direction for Account Managers. Must be highly proficient in Excel.
- Strong leadership and people management skills - able to help the team solve problems with concrete solutions, lead with empathy, and confidently guide the team toward a shared strategic direction.
- Solid knowledge of e-commerce - understands what each key metric means and how they connect across operations to drive sales and GMV growth, including indirect drivers such as traffic.
- Prior experience in a Key Account Management role, ideally on an e-commerce or marketplace platform.
- Understanding of the creator/affiliate ecosystem on e-commerce platforms and how it drives traffic and GMV.
- Previous people management or team lead experience, having managed or mentored a small team.
- Familiarity with the Lifestyle / Home & Living category or similar consumer categories.
- Experience running quarterly campaigns or seller programs, from planning through execution and performance review.
- Comfort working in a fast-paced, target-driven environment and collaborating across cross-functional teams.
- Proficiency with data/BI tools beyond Excel (e.g., SQL, Tableau, or Power BI) is a plus.
Skills:
English
Job type:
Internship
Salary:
฿23,000 - ฿30,000, negotiable
- Follow up on day-to-day issues and requests from Thailand TCN TikTok creator network; based on daily operations, identify recurring problems, summarize insights, and propose optimization plans and solutions.
- Regularly track and analyze key performance metrics for TCN TikTok creator network; support relevant projects and ensure smooth project execution.
- Participate in cross-functional communication and coordination to improve cross-department collaboration efficiency.
- Assist in organizing local online and offline revenue-driving campaigns and events for streamers, as well as TCN-related activities.
- Minimum.
- Currently enrolled in a Bachelor's degree program or above; no restriction on major.
- Familiar with Thai culture and the local market; able to use English and Thai as working languages because you'll have the opportunity to work directly with live stream creators from all around the world.
- Actively enrolled university students who can commit to the role for at least 3 months and above ideally with a minimum of 4 working days per week.
- Strong communication skills, ability to work under pressure, good comprehension, and strong team spirit.
- Detail-oriented, highly responsible, with strong ownership and a proactive mindset.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Experience:
2 years required
Skills:
Electronics, Fast Learner, Negotiation, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Minimum Bachelor's Degree or above.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Proficient in English and Thai.
- Preferred.
- 2-5 years experience in ecommerce; direct experience in relevant categories preferred.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
Experience:
1 year required
Skills:
Quality Assurance, Assurance
Job type:
Full-time
Salary:
negotiable
- Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improve Model performance of AI models.
- Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?.
- Perform daily audit on internal system, analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers;.
- Provide support on Policy/Quality related questions on ad-hoc basis;.
- Responsible in guiding new joiners in order to achieve ramp up target;.
- Work closely with Safety Specialist in order to provide feedback on quality;.
- Identify potential errors in policy and correct them in time;.
- Conduct quality meeting with the team to analyze errors;.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Manage Khmer content for Safety Model Operations team, ensuring productivity and accuracy meet business requirements for the Khmer-speaking markets.
- Minimum Qualification.
- Bachelor's Degree or equivalent education/experience.
- Fluent in Khmer (Cambodian Language) is required as the role requires communication with Cambodian markets, fluent in English is also required as it is the working language.
- Strong attention to details and ability to work independently.
- Preferred.
- Minimum 1 year working experience as Quality Assurance Analyst.
- In-depth understanding of local culture and internet usage habits.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Possesses good interpersonal skills.
- Advanced degree is preferred.
Experience:
3 years required
Skills:
Project Management
Job type:
Full-time
Salary:
฿30,000 - ฿55,000, negotiable
- Own and drive employee wellbeing program initiatives, participation rates, and site health reports for in-house Trust & Safety teams within APAC.
- Provide subject matter expertise and be a trusted business partner by providing evidence-based wellbeing solutions and recommendations to internal and external stakeholders, providing deep insights, opinions and consultations based on professional judgement, internal employee feedback, site visits and data analysis.
- Build deep knowledge expertise at the site(s) level to recommend effective and tailo ...
- Set and monitor wellbeing productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site(s) support.
- Drive and deliver psychoeducational training to leaders and frontline teams on mental health and wellbeing topics, aligned with business goals and operational strategy.
- Arrange and attend wellbeing-related training and engagements at site(s) with outsourced partners, including attendance at business reviews and stakeholder meetings.
- Monitor and evaluate the effectiveness of the wellbeing strategy, making adjustments as needed.
- Ensure compliance to the country or region legal and regulatory standards related to employee psychological health and safety and statements of work in relation to wellbeing programming on assigned site(s).
- The job description is not exhaustive; it is intended to give an overview of the role. Other duties within the general scope of the function may be required.
- Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative, and integrated approach.
- Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour field.
- Minimum 3+ years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.
- Solid working knowledge of business operations metrics and structure.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Experience providing consultancy on complex topics in a business environment.
- Ability to lead and influence stakeholders at all levels of the organization.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
- Ability to work in a fast-paced environment, adapt quickly, and respond to day-to-day challenges of the role.
- Willingness to travel up to 20% is required for this role.
- Solid working knowledge of Trust & Safety operations workflows and environments.
- Strong resilience and commitment to self-care to manage the emotional demands of the role.
- Full unrestricted license to practice.
Experience:
5 years required
Skills:
Business Development, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Develop and Execute Acquisition Strategy: Own and drive TikTok Shop Thailand's merchant acquisition strategy, focusing on bringing in high-quality sellers that align with platform goals.
- a. Lead Pool Identification: Identify and prioritize high-potential lead sources - with a sharp focus on sellers capable of generating high GMV and strong revenue take rates.
- b. Seller Prioritization Framework: Develop a clear, data-driven prioritization mode ...
- c. Seller Insights & Segmentation: Understand distinct pain points, motivations, and behaviors across key seller segments - SMEs, large e-commerce merchants, social sellers, retailers, corporate/local brands, and global brands.
- a. Designing and maintaining standard operating procedures (SOPs) that ensure consistency, efficiency, and alignment across acquisition touchpoints.
- b. Recruiting and managing a team of contractors to support lead generation, outreach, and onboarding - ensuring agility and coverage across seller segments and regions.
- c. Training BPO teams from external partners to execute acquisition workflows at scale, while maintaining quality and seller-centricity.
- Incentive Program Development: Design and optimize seller incentive programs that balance business objectives with budget constraints - while enhancing TikTok Shop's appeal over competing platforms.
- Cross-Functional Alignment & Collaboration: Collaborate closely with internal stakeholders - especially incubation teams, and category/cluster teams - to ensure strategic alignment, seamless onboarding, and effective seller handover for long-term success.
- a. Number of sellers onboarded b. % of onboarded sellers by target segment c. Number of assortments uploaded.
- Minimum.
- Bachelor's Degree or above.
- 5+ years of experience in business development, sales, or growth roles - preferably within e-commerce, tech, or consumer platforms.
- 3+ years of experience in leading a small team.
- Fluent in Thai and English; Mandarin speaking is required to communicate with Chinese sellers.
- Preferred.
- Deep understanding of Thailand's digital commerce landscape and the local seller ecosystem across different segments.
- Analytical and data-driven; skilled in defining success metrics, interpreting data, and making informed decisions to guide strategy and operations.
- Demonstrated hands-on approach with a strong bias toward execution and experimentation; able to quickly test, learn, iterate, and scale based on real insights from the field.
- Strong communication and stakeholder management skills, with the ability to influence across functions and levels. Proven ability to lead and align with cross-functional teams - especially in operations, product, and analytics - to deliver cohesive and scalable solutions.
Experience:
3 years required
Skills:
Negotiation, Fast Learner, Power point, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Minimum Bachelor's Degree or above.
- 3+ years of experience in e-commerce; direct experience in relevant categories preferred.
- Proficient in English and Thai.
- Proficient in Mandarin to communicate with Sellers and Brands from China.
- Excellent interpersonal and negotiation skills.
- Preferred.
- Attention to detail, affinity with numbers, logical and problem-solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and Powerpoint.
Skills:
Graphic Design, Adobe Photoshop, Typography, Analytical Thinking
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Design creative assets for fashion campaigns, including digital banners, social media visuals, livestream graphics, and promotional materials for category events, Super Brand Day, and major brand marketing campaigns on TikTok.
- Support campaign planning and execution by coordinating with internal teams, brands, and creators to ensure campaign timelines and deliverables are met.
- Develop and adapt visual content for livestream sessions, such as overlays, product highlight graphics, and promotional visuals to enhance viewer engagement.
- Assist in campaign operations, including promotion setup, creator coordination, product delivery tracking, and communication with cross-functional teams.
- Ensure consistent visual branding across campaign touchpoints while aligning designs with campaign objectives and fashion trends.
- Monitor real-time campaign performance and support post-campaign reporting, helping optimize future campaigns based on insights and engagement data.
- Manage creative asset updates and provide design support for ad-hoc marketing and campaign needs.
- Minimum.
- Actively enrolled university student in Graphic Design, Marketing, Fashion, or a related field.
- Proficient in graphic design tools such as Adobe Photoshop, Illustrator, or Canva.
- Basic understanding of visual design principles (layout, typography, color).
- Strong analytical thinking and comfortable working with data and good Microsoft Excel skills (VLOOKUP, SUMIF, Pivot Tables).
- Eager to learn, hard worker and motivated.
- If you have any questions, please reach out to us at [email protected].
Skills:
Digital Marketing
Job type:
Internship
Salary:
฿26,970 - ฿37,460, negotiable
- In this role, you will own the end-to-end operational workflow for onboarding approved agency partners, ensuring their digital profiles are built out accurately and efficiently. You will serve as a key operational bridge, helping scale our badging program while identifying operational friction points to inform our upcoming automation initiatives.
- End-to-End Partner Onboarding: Own the manual creation and setup of global agency partner profiles, including managing branding assets (logos), drafting profiles/introd ...
- Backlog & SLA Management: Drive the badging pipeline by actively monitoring, processing, and clearing agency onboarding bottlenecks to ensure fast turnaround times.
- Data Integrity & Quality Assurance: Audit partner profiles for accuracy, completeness, and brand consistency across our partner directory and internal databases.
- Process Documentation & Optimization: Track recurring edge cases, pain points, and manual steps during daily workflows to document process insights that will feed directly into future product automation requirements.
- Operational Support: Assist the regional Partner Operations team with routine partner inquiries and administrative tasks to maintain seamless partner relationships.
- Currently pursuing an Undergraduate in Business Administration, Operations Management, Communications, Information Systems, or a related discipline.
- Proficiency in English. Fluency in written and spoken English is mandatory for managing stakeholders in English-speaking markets.
- Attention to Detail: Proven track record of high precision and meticulousness in data entry, content proofreading, and database/CMS management.
- Technical Familiarity: Proficiency with standard office productivity suites (Workspace/MS Office) and comfort working within custom content management systems (CMS) or web platforms.
- Time Management: Ability to self-manage daily workflows, handle repetitive tasks efficiently, and meet target SLAs in a remote/hybrid environment across time zones.
- Preferred Qualification(s).
- Prior experience or internship background in Partner Operations, Customer Success, Content Operations, or Digital Agency Management.
- Basic understanding of process mapping or business workflow documentation (e.g., documenting manual steps for engineering/product teams).
- Familiarity with digital marketing and agency structures.
- Strong problem-solving attitude with a curiosity for identifying process bottlenecks and suggesting workflow improvements.
- Start as soon as possible. 4-6 months commitment.
- Per week attendance: 5 days minimum.
Skills:
Data Analysis, SQL, Python, Tableau, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- User segmentation and CRM.
- A/B testing and experimental design.
- Commercial campaign performance and budget efficiency.
- Campaign supply improvement (e.g. seller assortment quality).
- Conversion funnel and user journey optimization.
- Deliver data-driven, actionable insights to support business goals and drive strategic marketing decisions.
- Build dashboards, and regularly review key commercial and marketing metrics to enable team members to efficiently monitor performance and make informed decisions.
- Monitor and analyze budget utilization across key voucher strategies and seller programs to identify areas for improvement.
- Provide insights and strategic recommendations to refine voucher effectiveness and seller program performance.
- Deliver regular updates to stakeholders on campaign performance, budget efficiency, forecasts, and action plans to maximize ROI.
- Collaborate with data teams to design and automate reporting systems that effectively measure campaign and channel performance.
- Work closely with campaigns, marketing, and relevant business teams to provide insights for future business improvements.
- Serve as a strategic thought partner to cross-functional stakeholders to drive ongoing performance enhancement.
- Lead and mentor a strategy and project team, fostering a culture of curiosity, ownership, and continuous learning.
- Provide strategic direction and prioritize team initiatives in alignment with business goals and growth opportunities.
- Promote collaboration and knowledge-sharing across teams to scale analytical capabilities and improve business outcomes.
- Minimum.
- Bachelor's degree in Business, Economics, Marketing, or related field of study.
- 5 years+ of work experience with a focus on strategy and business analytics.
- Proficiency in processing complex data sets using Excel.
- Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
- Excellent leadership, and project management skill.
- Proficiency in English.
- Preferred.
- Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
- Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
- Master's degree is a plus.
Skills:
eCommerce, Project Management
Job type:
Internship
Salary:
negotiable
- Support campaign and program operations across key initiatives, including Mega, Category, and Brand Campaigns, as well as the NPD Program and TikTok Shop Mall Partnership Subsidy Program (Event).
- Support campaign setup including but not limited to voucher setup, resource and artwork configuration, and campaign visibility management.
- Manage campaign traffic tools and analyze their performance to further optimize tool performance.
- Support other assigned projects to further improve cluster campaign GMV and awareness.
- Currently pursuing a Bachelor's degree.
- Demonstrates a positive, can-do attitude with strong ownership, especially during high-intensity campaign periods.
- Possesses a collaborative and team-oriented mindset.
- English proficiency.
- Preferred Qualification(s).
- Pursuing a degree in Mass Communication, Economics, Business Administration, Accounting, or related fields from a reputable university.
- Able to commit to working 4-5 days per week for at least 3 months.
- Basic proficiency in Microsoft Excel, PowerPoint, or similar tools (e.g., Lark).
- Familiarity with basic content creation and design tools (e.g., Canva, CapCut) is a plus.
Experience:
3 years required
Skills:
Risk Management
Job type:
Full-time
Salary:
negotiable
- Develop, implement, and manage strategic service solution programs that improve customer satisfaction, process effectiveness, cost efficiency, and operational readiness across regions.
- Lead coordinated responses to high-priority service escalations, safety and integrity-related issues, and emergency incidents across customer contacts, social media, leadership escalations, business stakeholders, and external signals.
- Own end-to-end program management for complex global and regional initiatives, inclu ...
- Act as the single point of contact for critical escalation cases, aligning business account managers, service operations, Product, Policy, Process, Quality, Training, and regional teams on issue ownership, response plans, and resolution timelines.
- Establish and refine escalation operating mechanisms, including triage standards, severity assessment, response workflows, escalation paths, stakeholder communications, and post-resolution review cadences.
- Own experience recovery for unresolved or high-impact internal issues by identifying blockers, troubleshooting independently, escalating when needed, and driving timely closure.
- Maintain structured weekly, bi-weekly, and monthly review cadences with stakeholders to track escalation trends, program effectiveness, open risks, and improvement actions.
- Build mechanisms to proactively detect service defects and emerging risks before they become large-scale escalations.
- Report actionable insights, risks, progress, and improvement recommendations to leadership in a timely and structured manner.
- BA/BS degree or equivalent practical experience.
- 3+ years of operations, program, or project management experience in the tech industry, fast-paced or high growth environment.
- Fast learner with team player capabilities. Proven experience in managing projects independently, delivering results in projects and managing stakeholder communications with both tech and non-tech teams.
- Adaptable and able to navigate through ambiguity and a fast changing environment, with proven track record to thrive in a matrix environment.
- Strengths in logical thinking, problem-solving, working in a dynamic, deadline-driven work environment, attention to detail, and multitasking.
- Preferred Qualification(s).
- Strong ownership and a team player, always focused on delivering results with high standards.
- Comfortable working in a fast-paced, evolving environment with user-centric priorities.
- Experience in eCommerce or marketplace platforms.
- Experience working with Product, Policy, Process, Quality, Training, and Operations teams to deliver service improvements.
- Background in developing escalation playbooks, readiness documentation, training programs, quality assurance mechanisms, or operational review cadences.
Skills:
English
Job type:
Full-time
Salary:
฿23,540 - ฿32,690, negotiable
- Help define and continuously iterate data-quality standards, judgment rules, and acceptance criteria for foundation-model training and evaluation.
- Review and judge data outputs against quality standards, identify issues, close correction loops, and ensure accuracy and consistency.
- Participate deeply in the adjudication and discussion of complex, ambiguous, and borderline cases; convert conclusions into reusable judgment rules and knowledge assets.
- Track quality metrics, identify root causes, and drive improvements in production processes and execution.
- Collaborate with production, product, algorithm, and strategy teams to align quality standards and connect the "standards-production-acceptance-feedback" chain.
- Minimum.
- Bachelor's degree; majors in law, philosophy, economics, journalism, languages, social sciences, or related fields are preferred.
- Internship or project experience in data quality, content moderation, compliance, content operations, AI data, or annotation is preferred.
- Excellent English listening, speaking, reading, and writing skills, including accurate comprehension of English video and text. IELTS 7.5, TOEFL 105, or equivalent; additional languages are preferred.
- Familiarity with Excel and other common data-processing tools. Deep experience with mainstream foundation-model products such as ChatGPT, Claude, Gemini, or Doubao, and a basic understanding of AI capability boundaries, are preferred.
- Clear logic and strong structured decomposition, abstraction, synthesis, judgment, and communication skills. Detail-oriented, with an independent view of what constitutes high-quality data.
Skills:
Negotiation, Problem Solving, Fast Learner, Power point, English
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Minimum Bachelor's Degree or above.
- 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
- English proficiency and Thai language proficiency.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- A good team player, fast learner and open to changes.
- Proficient in Excel and PowerPoint.
Experience:
5 years required
Skills:
Digital Marketing
Job type:
Full-time
Salary:
฿24,870 - ฿34,550, negotiable
- Tracking business progress and leaning in when coming up with solutions to support attainment.
- Supporting teams by sharing insights on brand building, media solutions, market sectors and/or verticals to help strengthen consultative selling skills and troubleshooting.
- Contributing to more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation.
- Being willing to dive in and support with campaign management and optimization where required.
- Leading by example through collaboration and knowledge sharing while contributing to an open and supportive culture.
- Client Success.
- Supporting the performance of the hybrid pod business - contributing to the day-to-day maintenance of the book of business.
- Identifying opportunities within the vertical for advertisers within the book of business that align with their business and marketing goals, while helping minimize churn and other slowdowns.
- Supporting the development of strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately grow the existing business partnership.
- Aligning with Brand Partnerships teams on account plans and supporting execution throughout the year while collaborating with cross-functional teams to pitch and close opportunities.
- Contributing insights on business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside the Industry & Client Solutions Lead.
- Contributing to best practices in the form of playbooks, case studies, workshop content, frameworks etc.
- Proactively participating in product update discussions, educating brands and agencies on TikTok's new and existing products, and advising on best practices to drive optimal performance and impactful campaigns.
- Stakeholder Management.
- Engaging and building relationships with advertisers and key stakeholders.
- Establishing collaborative partnerships internally with cross-functional teams.
- In collaboration with the sales team, supporting regular business reviews and taking a consultative, long-term approach to build productive relationships with advertisers.
- Maintaining visibility on priorities during advertiser business reviews and audits, working with Client Solutions Managers to develop appropriate narratives and solutions.
- Supporting detailed and transparent business updates to leadership in a timely cadence.
- Minimum.
- Over 5+ years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology.
- High degree of autonomy and self-direction. Proven track record of contributing to the growth of a profitable book of business.
- Strategic thinker with experience identifying initiatives that drive business performance and operational efficiencies.
- Ability to gather, analyze and present data to identify insights around the state of the business and support actionable next steps to improve performance.
- Solid knowledge & experience in tracking, attribution, and measurement logic; experience using tools such as GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge.
- Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns.
- Preferred.
- Solid understanding of the media landscape, brand building and marketing for global & local brands. Deep knowledge in Automotive, Finance & Fintech, and the App industry preferred, with strong industry connections a plus.
- Creative/Brand Strategy experience is a plus.
- Performance marketing experience is a plus.
- Proactive, positive and exemplifies a growth mindset.
- Highly organized, confident and self-motivated individual who is comfortable collaborating with team members and communicating with stakeholders.
- Strong analytical mindset with hands-on experience in dashboards, data infrastructure, data visualization, and turning data into actionable insights and recommendations.
- Excellent communicator and presenter, with strong interpersonal skills and the ability to simplify complex data for diverse audiences.
- Flexible team player who navigates a fast-paced and often ambiguous environment well.
- Able to travel where required.
- Experience managing performance advertisers with a deep understanding of their challenges is a plus.
Skills:
Video Broadcasting
Job type:
Full-time
Salary:
negotiable
- Sourcing of new Creator Network to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Network and building a strong pipeline with high onboarding conversion rate. Livestreaming Creator Network with strong experience is the top priority while Intermediate/Advance Creator Network are preferred as compared to Novice Creator Network.
- Designing the development of Creator Network growth plans by assigning key tasks for Creator Network to complete and providing support via resource allocation (visibili ...
- Providing education/training by creating workshops to Creators Network and ensure they are well-versed in internal rules and regulations per vertical.
- Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.
- Providing policy and account support to Creator Network in ban/unban issues.
- Minimum.
- Bachelor's degree or above.
- 3 years' experience in content, marketing or partnerships roles in tech & media industry.
- Strong analytical skills and data-driven.
- Good communications and interpersonal skills, able to work in an international and diverse environment.
- Preferred.
- Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
- Experience in building and managing a team from scratch is preferred.
- Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
Experience:
1 year required
Skills:
Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum.
- Bachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
- Preferred.
- Prior experience in content moderation, AI, or technical writing teams is a plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
Experience:
3 years required
Skills:
Negotiation, Problem Solving, Fast Learner, Mandarin, English
Job type:
Full-time
Salary:
฿81,000 - ฿89,000, negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum.
- Bachelor's Degree or above.
- 3+ years of experience in ecommerce; direct experience in relevant categories preferred.
- Proficient in English and Thai.
- Proficient in Mandarin to communicate with Sellers and Brands across the China market.
- Excellent interpersonal and negotiation skills.
- Preferred.
- Attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
Skills:
eCommerce
Job type:
Full-time
Salary:
negotiable
- Responsible for planning and execution of TikTok Shop Partners (TSPs) recruitment and development.
- Formulate management and supporting policies for TSPs.
- Coordinate internal and external teams to select, identify and secure resources for the growth of potential TSPs.
- Provide ongoing support and training to TSPs to improve performance, and evaluate TSPs.
- Conduct in-depth research on factors such as content, marketing, goods, and incentive policies, extract cold start and growth strategies for TSPs;.
- Evaluate the operational performance of TSP's business module, establish an operational indicator system, set TSPs' goals, and continuously gain insight into business operational performance through Data Analysis and research.
- Minimum Bachelor's Degree or above.
- Written and Verbal proficiency in English, Thai.
- Written and verbal proficiency in Chinese to work with partner agencies, internal stakeholders and to localize best practices and policies from Douyin.
- Computer literacy with proficiency in Excel and Word or similar applications.
- Ability to manage both external and internal stakeholders.
- Strong business acumen; able to work with clients, help them identify root causes and build a stronger partnership between the agencies and TikTok Shop.
- Preferred Qualification(s).
- Previous experience in platform-related or e-Commerce is a plus.
- Have experience working with Multi-channel Networks (MCN), Influencers or KOLs.
Skills:
English
Job type:
Full-time
Salary:
฿37,000 - ฿46,000, negotiable
- Responsible for conceptualizing, developing, and executing Brand IP marketing campaigns.
- Keep abreast of trends on social media, e-Commerce, digital marketing, and industry developments, and leverage trends and developments to optimize campaigns.
- Responsible for projecting potential Brand IP campaign targets to serve various platform objectives.
- Conduct data analysis on campaign performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaign performance.
- Collaborate and coordinate across stakeholders, including campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
- Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
- Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
- Minimum.
- Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
- 3 years+ of experience in Internet companies, brand companies, or agencies.
- English and local Thai language proficiency required.
- Excellent marketing planning skills with innovative spirit, great logical thinking ability; and had the experience of owning a comprehensive marketing campaign from ideation to execution.
- Preferred.
- Keen user product awareness, familiar with domestic and foreign strong interactive products such as TikTok and instagram, like to understand and accept new things, have a wide range of interests, and are sensitive to marketing hotspot.
- Strong executive ability, communication ability, and dedication to operational excellence to quickly achieve the required business outcomes.
- Excellent communication and resource integration skills.
Skills:
Data Analysis, English
Job type:
Internship
Salary:
negotiable
- How to analyze creator performance data and derive growth insights.
- How to design and execute creator acquisition and incubation strategies.
- How to allocate and manage resources across a large creator pool.
- Develop creator strategies to support the growth of top creators in Thailand, secure their long-term engagement, and provide key resources to accelerate their tier advancement (e.g., products, traffic, content support).
- Collaborate with the SEA operations team to conduct market analysis across the creator, celebrity, and KOL - benchmarking against competitors and identifying growth opportunities to inform operational strategy.
- Own data analysis for top creators, develop a deep understanding of their business dynamics, design a robust metrics framework aligned with business objectives, and deliver agile performance monitoring and evaluation. Provide actionable business recommendations through in-depth data analysis and insights.
- Coordinate cross-functional resources to lead research initiatives aligned with key business priorities, providing support on goal-setting and strategic recommendations.
- Minimum.
- Fluent in English.
- Data analysis skills.
- Preferred.
- Majors in science or engineering preferred.
- Availability for a 6-month internship preferred.
Experience:
5 years required
Skills:
Electronics, Negotiation, Problem Solving, Fast Learner, English
Job type:
Full-time
Salary:
฿15,560 - ฿103,480, negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
- Minimum.
- Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
- Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
Skills:
eCommerce, Livestream
Job type:
Full-time
Salary:
฿100,000 - ฿125,000, negotiable
- GKA services and expansion: Recruit and nurture long-term relationships with top global brands (e.g. L'Oreal, Nestle, Unilever, P&G, Samsung, etc.); build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics.
- Planning & Execution: Produce GKA-based, GMV-oriented solutions; participate in the process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, Po ...
- Analyzing business settings & objectives: Responsible for GKA's seller experience, identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building apt mechanisms and standard processes; Familiar with approaches and policies in e-commerce; provide robust support for business owners to dissect business objectives, sort out priorities, and monitor project progress; analyze the output and efficiency of projects through in-depth analyses and able to produce results.
- Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies, engender trust and ensure smooth landing of collaborative projects. Regularly consult with country Account Managers to enhance brand performance and engagement.
- Bachelor's Degree and above; 5 years+ work experience; Proven experience working in global brands, agencies, and/or eCommerce platforms' key accounts solutions.
- Strong capabilities in relationship building; Able to produce effective presentations and influence clients.
- Have a solid understanding of social/livestream e-commerce and content marketing.
- Willingness to travel abroad for business.
- Proven direct working experience in a top global brand is a plus.
- International work experience is a plus.
Experience:
5 years required
Skills:
Electronics, Fast Learner, English
Job type:
Full-time
Salary:
฿60,000 - ฿66,000, negotiable
- Dissemble goals, formulate budget plans, and transforming goals into executable plans;.
- Formulate the go-to-market, seller/brand growth and merchandise strategy for local market; evaluate and evolve the strategy to meet business needs;.
- Build and monitor the operational index, and work closely with the data team to optimize the data products;.
- Strong ability to identify risks and streamline business efficiencies.
- Understanding e-commerce or live broadcast field is a plus;.
- Implement and manage important merchant strategies;.
- Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
- Provide business, insight and trend analysis to improve overall category performance.
- Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
- Support project managers, product, and category teams to work on different initiatives, and make decisions based on number.
- Minimum.
- Bachelor's Degree or above.
- 5+ years of experience in e-commerce, category management, operation and/or strategy planning.
- 2+ years of team management experience.
- Strong analytical mindset; familiar with key performance metrics and comfortable making data-driven decisions.
- Proven ability to work across and influence cross-functional teams.
- Written and verbal proficiency in both English and Thai languages.
- Preferred.
- Structured thinker with a logic and data-driven approach to problem-solving.
- Big-picture orientation with the ability to manage projects of varying complexity - from planning through risk mitigation and process optimization.
- Adaptable, fast learner; comfortable getting hands-on in a fast-paced, high-growth environment.
- Previous experience in team management is preferred.
Skills:
Data Analysis
Job type:
Internship
Salary:
฿19,230 - ฿73,060, negotiable
- Support the planning and execution of creator programs, including education, and partnerships to drive progression toward higher content quality tiers.
- Assist in both online and offline campaign execution, including agency coordination, in-app setup, creator communications, and amplification.
- Track performance metrics (e.g., content output, engagement, monetization contribution).
- Manage creator pipelines and performance trackers, ensuring accuracy and timely updates.
- Review content and support initiatives to improve content quality and creator visibility.
- Collaborate with cross-functional teams to support campaigns, events, monetization opportunities, and key platform programs.
- Based in Bangkok, Thailand.
- Strong interest in social media and content.
- Currently pursuing in Marketing, Business, Communications, or related fields.
- Able to communicate fluently in Thai and English.
- Preferred Qualification(s).
- Organized, detail-oriented, and able to manage multiple tasks effectively.
- Strong communication and collaboration skills.
- Familiarity with TikTok and content and features.
- If you have any questions, please reach out to us at [email protected].
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Participate in defining and continuously improving data quality standards, judgment rules, and acceptance criteria for large model training and evaluation scenarios.
- Review data outputs against quality standards, identify issues, drive correction loops, and ensure accuracy and consistency.
- Assess complex, ambiguous, and boundary cases, and turn decisions into reusable judgment rules and knowledge assets.
- Track quality performance, analyze root causes, and recommend improvements to production-side workflows and execution.
- Work with production, product, algorithm, strategy, and quality teams to align standards across the full chain from standard-setting to production, acceptance, and feedback.
- Minimum.
- Individuals who are completing or have recently completed a Bachelor's degree in law, philosophy, economics, journalism, languages, social sciences, data, or related fields are welcome.
- Internship or project experience in data quality, content review, compliance, content operations, AI data, annotation, policy, or quality evaluation is preferred.
- Excellent English listening, speaking, reading, and writing skills, with the ability to accurately understand English video and text content.
- Familiar with Excel or other common data processing tools; deep hands-on use of ChatGPT, Claude, Gemini or similar large model products is preferred.
- Strong structured thinking, abstraction, judgment, and communication skills; detail-oriented and able to explain what high-quality data means in ambiguous cases.
Skills:
SQL, Python, English
Job type:
Internship
Salary:
negotiable
- Responsible for in-depth analysis of creators and their performance.
- Develop and execute strategies to support creator and enhance their success on the TikTok platform.
- Collaborate with cross-functional teams to drive creators performance through creator missions and campaigns.
- Organize, configure and track performance of creator mission and campaigns.
- Minimum.
- Good judgment and independent thinking ability.
- Analytical and investigative mindset.
- English proficiency is required for communication with colleagues within the team.
- Basic or Advance SQL and Python.
- Preferred.
- Majors in science or engineering preferred.
- Availability for a 6-month internship preferred.
- Familiarity with TikTok platform.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Business Development, Branding
Job type:
Full-time
Salary:
฿65,000 - ฿84,000, negotiable
- Define and co-own account plans to unlock investments and drive clients' business objectives.
- Identify, develop, and convert new business and whitespace opportunities across agencies, advertisers, and emerging partner segments to drive incremental revenue growth.
- Act as a trusted consultant to agencies and brands across full-funnel digital media and e-commerce, translating client needs and market insights into effective solution ...
- Create persuasive sales presentations, commercial proposals, and business cases using market trends, case studies, product collateral, and performance insights.
- Retain and grow revenue from advertisers and consistently exceed quarterly sales goals.
- Build and sustain strong relationships with agencies and brands, delivering a high standard of consultancy and service.
- Roll out agency training, enablement, and certification programs to strengthen partner capabilities.
- Mobilize and collaborate with cross-functional teams globally and regionally across product, marketing, legal, engineering, and sales to address client opportunities and challenges.
- Identify and implement relevant TikTok advertising solutions and new product opportunities to deliver measurable client outcomes.
- Ensure smooth campaign execution from start to finish by coordinating closely with cross-functional teams.
- Minimum.
- 5+ years of experience in ad tech sales, digital media, agency partnerships, strategy, or business development.
- Strong understanding of digital media platforms, ad tech ecosystems, and full-funnel advertising across branding, performance, and e-commerce.
- Proven track record of meeting or exceeding sales targets and driving revenue growth. Strong business development skills, with the ability to identify, develop, and convert new business and whitespace opportunities.
- Strong understanding of global network agency structures, agency group hierarchies, and how media investment decisions are made.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence senior agency and client stakeholders.
- Strong analytical and commercial mindset, with the ability to translate data, market trends, and client needs into actionable business opportunities.
- Proven ability to work effectively across cross-functional, regional, and global teams in a fast-paced environment.
- Preferred.
- Experience working directly with independent agency owners, founders, C-level executives, and other key decision makers.
- Strong ability to build trusted senior-level relationships and influence commercial and strategic decisions.
- Experience identifying and developing new agency or partner relationships from prospecting through commercial activation.
- Good understanding of how independent agencies make investment, partnership, and business growth decisions.
- Entrepreneurial mindset with strong ownership, agility, and the ability to identify opportunities in a fast-changing environment.
- Understanding of budget shift mechanics across platforms, channels, and campaign types, including advising partners on investment reallocation.
- Proficiency with SQL, data visualization tools such as Power BI or Tableau, or database pipelines is a plus.
Experience:
5 years required
Skills:
Digital Marketing, Branding, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
฿24,870 - ฿34,550, negotiable
- Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
- Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
- Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
- Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
- Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
- Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
- Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
- Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
- Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
- Build category-specific playbooks, solution frameworks, and best practices for CPG verticals.
- Minimum.
- 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
- Proven experience managing or advising advertisers on branding and performance campaigns.
- Strong understanding of CPG business models, including customer acquisition and conversion strategy.
- Experience translating business objectives into media strategy and actionable campaign plans.
- Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
- Excellent client-facing communication and stakeholder management skills.
- Preferred.
- Hands-on experience with or strong knowledge of CPG, App campaigns, Messaging Ads, and Branding solutions.
- Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
- Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
- Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
- Exceptional verbal and written communication skills, story-teller.
- Excellent listening skills and proactive about collaboration.
- Adaptability and strong problem-solving skills using the proper escalation process.
- Ability to analyze data and identify insight.
- Organized and detailed oriented. Self-starter and motivated to learn.
Experience:
5 years required
Skills:
Business Development, Branding, Leadership Skill, English
Job type:
Full-time
Salary:
฿68,000 - ฿90,000, negotiable
- Lead, coach, and develop a team of Brand Partnership Managers to achieve advertising revenue, client growth, and organizational objectives across the Fashion vertical in Thailand.
- Define and execute category growth strategies for Fashion, Apparel, Accessories, Footwear, Luxury, Sportswear, and related categories, identifying market opportunities and accelerating business expansion.
- Drive team performance through clear target setting, pipeline management, forecastin ...
- Build and maintain senior-level relationships with advertisers, agencies, fashion brands, retailers, and key industry stakeholders to strengthen TikTok's market position.
- Partner with team members on strategic account planning, high-impact client engagements, annual business planning, and complex commercial opportunities.
- Establish strong partnerships with TikTok Shop leadership and cross-functional stakeholders to develop long-term Fashion category strategies, align monetization and commerce priorities, and accelerate growth across both advertising and commerce ecosystems.
- Drive adoption of TikTok's full advertising and commerce solutions, including Branding Ads, Performance Ads, TikTok Shop Ads, Search Ads, Measurement Solutions, Creative Solutions, and emerging products.
- Collaborate closely with cross-functional teams, including Client Solutions, Product Strategy & Operations, Measurement, Agency, Creative, Marketing, and TikTok Shop teams, to unlock business growth for fashion clients.
- Provide thought leadership on fashion industry trends, consumer behavior, creator commerce, media investment strategies, and digital transformation opportunities.
- Build a strong team culture focused on client impact, collaboration, accountability, ownership, and continuous development.
- Identify talent gaps, support hiring efforts, and develop succession planning within the team.
- Minimum.
- Bachelor's degree or above in Marketing, Business, Advertising, Media, Communications, or related fields.
- 5+ years of experience in digital advertising, media, sales, marketing, business development, e-commerce, or related commercial functions.
- 3+ years of people management experience, with demonstrated success in leading high-performing commercial, advertising, or platform teams.
- Proven track record of consistently delivering revenue growth and exceeding business targets. Strong understanding of digital advertising, media planning, branding, performance marketing, e-commerce, TikTok Shop, and marketing measurement.
- Experience managing senior stakeholders, including C-level executives, agency leadership teams, and strategic brand partners.
- Strong analytical, strategic thinking, business planning, and commercial execution capabilities.
- Business proficiency in Thai and English is required, with the ability to engage senior stakeholders from local, regional, and international brands.
- Preferred.
- Experience within Fashion, Apparel, Accessories, Footwear, Luxury, Sportswear, Retail, E-commerce, or related industries.
- Strong media and advertising background with experience across branding, performance, commerce, web conversion, creator marketing, and omnichannel marketing solutions.
- Experience working in leading digital platforms, media agencies, publishers, e-commerce platforms, consulting firms, or technology companies.
- Familiarity with TikTok's advertising ecosystem, TikTok Shop, creator commerce, and the broader digital media landscape in Thailand.
- Demonstrated ability to lead organizational change, scale teams, and drive cross-functional alignment.
- Strong coaching and talent development capabilities with a passion for building high-performing teams.
- Entrepreneurial mindset with strong ownership, resilience, and execution capabilities.
Skills:
Recruitment, Procurement, eCommerce
Job type:
Internship
Salary:
negotiable
- Participate actively in the recruitment life cycle, which includes sourcing, screening and engaging top talents.
- Support strategic talent-mapping, market research projects and deliver insights to business leaders to support business growth.
- Support new projects, and/or optimize current processes to improve efficiency and effectiveness.
- Achieve a holistic business understanding through collaborating with cross-functional and regional teams.
- Minimum.
- Currently enrolled in a Bachelor's or Postgraduate degree program in any field of study.
- Excellent communication and interpersonal skills.
- Knowledgeable about the internet/tech industry, with previous experience or internship in talent acquisition being highly valued.
- A proactive and collaborative team player with strong interpersonal skills and a passion for working with others.
- Authorized to work in the country of employment at the time of hire, with ongoing eligibility for the duration of employment.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.tiktok.com/en/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Experience:
5 years required
Skills:
Purchasing
Job type:
Full-time
Salary:
฿50,000 - ฿73,000, negotiable
- You are responsible for the company's partner operations strategy ensuring smooth landing of various initiatives including WFM, QA, Training, and other change injections;.
- You will manage complex vendor and internal stakeholder relationships;.
- You will establish governance and processes related to the continued health of assigned sites and lines of businesses;.
- You will devise operating models with strong governance, risk management with Partner/vendor engagement;.
- You will deliver on operational improvements to existing processes and drive scalability and simplification;.
- You develop metrics, milestones, structured programs, and procedures to ensure successful day-to-day execution.
- You will lead a team of Partner Ops specialists to drive operational excellence on a day to day basis;.
- You will exhibit strong people management skills and demonstrated success when leading multiple direct reports in a global environment;.
- You will use your excellent communication skills to interact with leadership within various cross-functional teams;.
- Ability to travel 50%-70% is required for this role.
- You come with a minimum of 5+ years of experience managing outsourced partner relationships along with people management experience;.
- You have Operations Management, Program Management, Large-scale transformation project experience;.
- You have experience in the end-to-end sourcing and contracting process;.
- Preferred Qualification(s).
- You come with strategic thinking skill sets and the ability to understand and analyze complex and ambiguous sources of information.
Experience:
3 years required
Skills:
Automation
Job type:
Full-time
Salary:
฿94,000 - ฿113,000, negotiable
- Serve as the primary country domain owner for operational issue management, coordinating fast resolution for our users, across internal cross-functional teams and BPO partners.
- Define and execute country-level service delivery strategy across quality assurance, knowledge management, training, and operational improvement.
- Own country-level operational quality scorecards, track performance against targets, and proactively escalate risks with recommended actions.
- Identify and help scale AI-enabled solutions working with regional service solutions team, such as chatbot, intelligent routing, automated QA, and knowledge automation.
- Use AI-powered tools, automation, dashboards, and quality monitoring data to identify service gaps, risks, fatal errors, and coaching opportunities.
- Act as the human-in-the-loop to validate AI insights, prioritize interventions, and ensure automation outputs meet quality, accuracy, and safety standards.
- Lead root cause analysis on quality failures, repeat contacts, escalation patterns, and contact drivers to improve service outcomes.
- Design and implement scalable QA processes, audit frameworks, coaching mechanisms, and performance monitoring systems.
- Partner with Regional Solutions, Product, Policy, BPO teams, and other stakeholders to close knowledge gaps and improve first-contact resolution.
- Analyze user feedback and operational data to redesign inefficient workflows and drive automation-first process improvements.
- Drive BPO performance, working closely with Partner Operations Manager using audit results, knowledge assessments, and performance metrics.
- Bachelor's degree or above with 3+ years of experience in Operations, Quality Assurance, Knowledge Management, or Customer Service, ideally spanning more than one of these disciplines.
- Demonstrated experience using data and analytics to drive operational improvements (e.g., proficiency in Excel/Sheets, dashboards, and data visualization tools to analyze customer service KPIs and processes).
- Strong analytical and problem-solving skills with a track record of identifying root causes and implementing scalable solutions.
- Experience working with BPO partners, including performance management, coaching, and training.
- Self-motivated and comfortable working independently in a fast-paced, diverse, global team environment with a bias for action and continuous improvement.
- Preferred Qualification(s).
- Experience with AI/automation tools in a customer service context (e.g., chatbots, automated QA scoring, AI-assisted knowledge management, or intelligent workflow tools).
- Experience in e-commerce, marketplace platforms, or high-volume consumer service environments.
- Understanding of regional industry standards, business operations, and regulatory requirements in Southeast Asia.
- Project management experience with the ability to manage multiple concurrent initiatives and deliver on tight timelines.
Skills:
Social media, English
Job type:
Internship
Salary:
฿26,970 - ฿37,460, negotiable
- Take direct charge of agency management and daily operations.
- Assist in designing agency campaign and strategies to help improve agency revenue and overall performance.
- Resolve various issues encountered by internal teams and agency partners.
- Maintain effective communication and collaboration with agencies to ensure smooth operation.
- Minimum.
- Currently pursuing a Marketing/Business/Communications or a related technical discipline.
- Fluent in spoken and written English.
- Strong communication skills and logical thinking ability.
- Interested in the Internet entertainment and social media fields.
- Able to commit to at least 3 months internship, with 4+ days per week on-site.
- Preferred.
- Priority will be given to candidates with relevant Internet internship experience or a certain understanding of the live streaming industry.
- Able to bear a certain work intensity and have a strong sense of responsibility.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
Benefits
- Health Insurance
- Learning & Development Opportunities
- Maternity leave
- Professional development
- Dental Insurance

