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Experience:

No experience required

Job type:

Full-time

• ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
• ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
• วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
• พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
• สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
• สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
• ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
• งานนี้เหมาะกับคนแบบไหน.
• เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
• มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
• กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
• เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
• สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
• พิจารณาเป็นพิเศษ.
• หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
• มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
• เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.

Experience:

No experience required

Skills:

Creative Presentation, Video Editing, Thai, English

Job type:

Part-Time

• มีประสบการณ์ออกแบบ ทำ Presentation หรือเอกสารนำเสนอสินค้ามาก่อน.
• เคยมีประสบการณ์ใช้งานโปรแกรม Canva, CapCut, Premiere Pro, Photoshop เป็นต้น.
• เคยมีประสบการณ์เกี่ยวกับธุรกิจอาหารและเครื่องดื่มมาก่อน.
• ผลตอบแทนและสวัสดิการ (Benefits).
• รายได้ตามตกลง (ไม่รวม โบนัสรายปี เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
• สิทธิ์ประกันสังคมหรือสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายปี (ขึ้นอยู่กับผลประกอบการของบริษัท).
• เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• เปิดรับสมัครพนักงานตำแหน่ง: ส่งของและจัดเตรียมออเดอร์
• สถานที่ทำงาน: The Urban Phuket, อำเภอเมืองภูเก็ต
• จำนวน: 2 อัตรา
• ประเภทงาน: งานประจำ (Full-Time)
• วันและเวลาทำงาน: 6 วันต่อสัปดาห์ เวลา 09.00 - 18.00 น.
• เงินเดือน: 18,000+ บาท.
• จัดเตรียมสินค้าตามออเดอร์และส่งมอบสินค้าให้กับลูกค้าตามที่ได้รับมอบหมาย
• ช่วยยกและขนถ่ายสินค้า
• ให้การสนับสนุนด้านงานโลจิสติกส์ตามความจำเป็น (เช่น รับของจากคลังสินค้า หรือไปรับของตามจุดต่าง ๆ).
• สัญชาติไทย
• มีรถจักรยานยนต์ส่วนตัวและอยู่ในสภาพดี
• สามารถขับรถยนต์และจักรยานยนต์ได้ พร้อมทั้งมีใบขับขี่รถยนต์และรถจักรยานยนต์ที่ถูกต้องตามกฎหมาย
• รู้เส้นทางในพื้นที่ภูเก็ตเป็นอย่างดี
• ตรงต่อเวลา มีความรับผิดชอบ และระมัดระวังเรื่องความปลอดภัย
• มีประสบการณ์ขับรถหรือส่งของมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
• ไม่จำกัดวุฒิการศึกษา.
• ประกันสังคม
• วันลาพักร้อน
• ค่าล่วงเวลา (OT)
• ค่าน้ำมัน
• ค่าเบี้ยเลี้ยงบำรุงรักษารถจักรยานยนต์.
• สนใจสมัครติดต่อ: Call: 061-103-2894 หรือ Line: jenjiwow89 (K.Jane)
• หรือ E-mail: [email protected]
• รบกวนขอคนอยากทำงานจริง ๆ นะคะ ขอคนที่สามารถคุยเรื่องงานและปฏิบัติตามกฎบริษัทฯได้ *.

Skills:

Salesforce, English

Job type:

Full-time

• Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
• Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
• Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
• Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
• Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
• Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
• Test compatibility of new features with existing product functionalities and document observations and outcomes.
• Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
• Identify opportunities to improve support processes and take ownership of driving process enhancements.
• What you have .
• Fluency in English and Indonesian (spoken and written) with the confidence to engage diverse customers.
• Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
• Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
• Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
• Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
• A natural communicator who can simplify technical concepts for non-technical users.
• Proactive, commercially aware, and motivated by team success.
• Thrives in a hybrid setup and takes full ownership of outcomes.
• Flexible to work shifting schedules, including weekends and holidays.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Job type:

Full-time

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• N/A.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Accounting Consulting, Accounting Policies, Active Listening, Analytical Thinking, Communication, Compliance With Accounting Standards, Complying With Regulations, Creativity, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Economics, Financial Management, Financial Market, Financial Modeling, Financial Regulation, Financial Reporting, Financial Risk Management, Financial Statement Analysis, Financial Statement Preparation, Financial Strategy {+ 11 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

Job type:

Full-time

• Serve as front line and primary contact person in handling incoming calls for all enquiries and service requests from customers under responsible regions.
• Coordinate and work with other functions in order to acquire all needs to deliver service for BA Sales and SCB branch staffs.
• Analyze regional target under own responsibility and develop plan with banks to achieve goals.
• Contribute and support on Month-end closing period.
• Negotiate on sales event and activities.
• Solve various pending problems after sales.
• Follow up with BA Sales Representative on all pending cases.

Skills:

Sales, Negotiation

Job type:

Full-time

• Develop and implement annual sales plans and marketing strategies to achieve revenue goals.
• Lead, mentor, and supervise the sales team to ensure high performance and professional development.
• Account Management, secure business from corporate, group, leisure, and MICE markets; cultivate relationships with key accounts.
• Analyze competitor activities and market trends to identify new business opportunities and adjust strategies.
• Work with Revenue Management, Marketing, and Operations to align pricing and maximize yield.
• Qualifications Bachelor s degree in Hospitality Management, Business Administration, or a related field.
• Generally 8-10 years of relevant experience in a similar role within international hotel brands.
• Strong leadership, negotiation, communication, and strategic thinking abilities.
• Analytical and strategic mindset, capable of translating market data into actionable growth initiatives.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.

Job type:

Full-time

• Job Number26025320
• LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

Statistics, Analytical Thinking

Job type:

Full-time

• Growth Marketing Analysis: Monitor and analyze traffic sources to understand user behavior. Track new buyer acquisition and user lifecycle metrics to identify emerging trends and growth opportunities for the platform.
• Marketing Project Management: Execute cross-functional projects that bridge marketing and commercial objectives. Ensure all initiatives align with the company's strategic goals.
• Project Coordination: Manage timelines and resources while coordinating with differe ...
• Performance Reporting: Track the success of various initiatives and provide reports on performance. Identify areas for process improvement to make future projects more effective.
• Requirements: Education: Bachelor s degree in Business, Economics, Engineering, Statistics, or any related field (Fresh Graduates are welcome).
• Analytical Thinking: Comfort with numbers and the ability to draw simple insights from data.
• Organizational Skills: Strong ability to manage multiple tasks, keep track of deadlines, and maintain attention to detail.
• Interpersonal Skills: Ability to coordinate effectively with various teams and stakeholders to get things done.
• Technical Skills: Proficiency in Microsoft Excel and PowerPoint is a plus.
• Mindset: A proactive, "can-do" attitude with a strong desire to learn in a fast-paced e-commerce environment.

Skills:

Statistical Analysis

Job type:

Full-time

• Provide analysis support to Existing Customer Marketing team in areas of campaign management, customer segment management, product gaps, etc., to support retention, resell (up-/cross- selling) and customer relationship management activities.
• Tackle business problems from top down to bottom up. Ability to ask the right, relevant questions, develop hypothesis and framework, while keeping in mind practical workplans and timeline to arrive at insights.
• Data Processing and Analysis Determine data requirements and methods to collect and ...
• Prepare data from different data sets for building predictive models and to communicate the results.
• Create, update, and maintain repeatable, interpretable, dynamic and scalable models that are seamlessly incorporated into analytic data products, through the use of statistical, algorithmic, mining techniques.
• Advocate and educate on the value of data driven decision making.
• Apply data mining, statistical analysis, machine learning techniques to turn data into actionable insights, evaluate alternative solutions and predict outcomes.
• When applicable, create dashboards and prototypes as working solutions for business users.
• Provide inputs to Data Warehouse team on additional data fields to load to data warehouse.
• Written Reports and Oral Presentations Present insights in written format (management update, reports, slide presentations).
• Communicate insights to business users with ability to break down technical concepts into easy-to-understand lingual.
• Business Engagement Work cross-functionally to establish solid relationships with business teams and stakeholders. Obtain clear understanding of business requirements and data-driven opportunities to initiate potential projects.
• Perform other duties as assigned.Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

Compliance, Project Management, Negotiation

Job type:

Full-time

• Delivery Management.
• Define project structure including resources within relevant delivery domains ; establish budget and baseline.
• Proactively manage the ongoing pipeline and status of all deliverables, according to customer commitments and expectations, including standard products, bespoke development, consulting and other services.
• Obtain committed delivery timescales internally. Communicate accordingly to Customer, ensure their adherence to the plan and follow up on delivery dates.
• Create, manage and keep updated a dashboard per customer in order to provide accurate status of all deliverables, including risks & issues.
• Provide a regular executive summary covering the risks/issues that need management attention.
• Act as prime point of escalation for all ongoing delivery issues.
• Manage and maintain the project tracking and management tools, templates and processes.
• Provide regular KPIs about the delivery practice, including forecast vs actual cost, and resource capacity availability and utilization.
• Solution Engineering.
• Work as needed with commercial and Pre-sales teams to analyze customer systems and service requirements and propose appropriate Amadeus solutions.
• Identify specific actions necessary to integrate Amadeus products/services.
• Establish and manage the product/solution integration schedule.
• Support sales activities through the presentation and documentation concerning product/solution integration.
• Project Team Management.
• Coordinate virtual project team members and be responsible for the setting of clear roles and responsibilities.
• Hold team members accountable for their work within the project.
• Ensure compliance to all defined processes and reporting standards.
• Proactively monitor and manage project risks and issues, including mitigation plans.
• Ensure project team members work effectively and efficiently throughout the project, with clear communication and alignment on project objectives.
• Relevant Experience.
• Proven experience in Project/Delivery management or equivalent in the travel industry.
• Strong business acumen and ability to create strategic customer relationships.
• Knowledge of IT and travel industry systems, with relevant consulting or project management experience.
• Advanced communication, negotiation, and conflict management skills, with a willingness to travel.
• Strong organisational, negotiation, and problem-solving skills.
• Relevant degree in IT, Computer Science, Engineering, or Travel & Tourism.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Accounting, Project Management, Good Communication Skills, English

Job type:

Full-time

• Prepare and complete the audit documentation based on Thai Auditing Standards to conclude the result of testing and findings.
• Perform analysis the financial information to identify unusual transactions based on understanding in business knowledge of the client.
• Make an inquiry with the client to gain understanding in the internal controls and complete the audit documentation.
• Explore improvement areas (i.e., internal controls deficiencies) to provide the recommendation.
• Support the engagement team to search the client information and business industry including Thai Accounting Standards to advise the business and accounting knowledge to the client.
• Perform project management to manage the assigned work to meet the deadlines.
• Build good relationship and communication with the engagement team and client.
• Maintain technical knowledge by actively participate in the training classes.
• Adhere to the profession s technical standards and the firm s policies, staying abreast of the latest industry developments, and matters of significance that impact our profession and clientele.
• Develop a working knowledge of common issues related to tax, SEC, or other regulatory reporting requirements as necessary.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements: Education: Bachelor s degree in Accountancy. Work Experience: Not required; open to fresh graduates.
• Other Qualifications:Good communication skills in English, both verbal and written, ensuring clear and effective interaction.
• Proven time management abilities, capable of meeting tight deadlines consistently.
• A strong team player who can also deliver results independently with minimal supervision.
• Highly analytical mindset, with a focus on detail and accuracy.
• Proficient in Microsoft Office applications, showcasing advanced computer skills (i.e., SQL and Data Analytics and Power BI).
• Demonstrated capability to manage stress effectively in a dynamic work environment.
• Flexibility to work both individually and as part of a team, adapting to the needs of each project.
• Resilience and stamina to maintain high performance under pressure and within tight deadlines.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 113109In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Job type:

Full-time

• ResponsibilitiesUnder the direct supervision of the Humanitarian Affairs Officer (Head of HFU), and overall supervision of the Head of office, the incumbent is required to perform the following functions: 1. Ensures Implementation and contributes to development of financial and Project management strategies, and adapts processes and procedures focusing on achievement of the following results: i) Develop and maintain country SOPs regarding administrative and financial workflows of HF in all countries covered by the APHF, ii) Ensure financial revision of project applications and proj ...
• Required Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• English UN Level II UN Level II UN Level II UN Level II
• Thai UN Level II UN Level II UN Level II UN Level II Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods. Special Notice Candidates must be Thai nationals. Appointment against this post is on a local basis; candidates shall be Thai nationals and will be recruited in the country or within commuting distance of the ESCAP office. If no suitable local candidate is identified, Thai nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to Bangkok in the event of an employment offer. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Job type:

Full-time

• Be responsible for all aspects of the technical relationship with the customer from implementation, product change perspective.
• Build and maintain strong relationships with key technical contacts in named accounts.
• Understand the customer s business and overall technical strategy including relevant data consumption strategy to be able to provide the best options for the customer.
• Hold meetings with the customer when required, either proactively or event triggered. These could be at up to C-Level.
• Leverage other internal resources to provide more expertise around the best options for implementation of the customer s infrastructure.
• Owns the end-to-end implementation change for LSEG products, both LSEG and client initiated.
• Take ownership of any technical issue that a customer may raise during technical implementation and product changes, and proactively liaise with all resolver groups to provide a timely resolution.
• Provide technical advice to customers on all aspects of customer connectivity, product and system usage and upgrades to ensure that the customer is fully ready for the changes.
• Understand the impact that proposed product and system changes will have on customer systems and feed this back to the internal teams.
• Identify all customer readiness activities for assigned projects and act as the customer-facing Technical Lead.
• Liaise with key customer departments for each account during an implementation or upgrade to keep them informed of progress and any issues.
• Partner with Implementation Project Specialist to ensure smooth delivery of customer projects across the entire Customer Implementation and Professional Services.
• Skills/Behaviours Excellent customer facing skills with the ability to understand the customer and communicate at their level.
• Is open and willing to adopt new process and different ways of working.
• Is pro-active and can demonstrate initiative and able to seek out information from the customer and colleagues.
• Willingly puts in the effort to ensure activities are completed on time and to the quality required.
• Is collaborative and has an ability to manage client objections to achieve key objectives.
• Has the ability to analyze and problem solve to find the most appropriate solution for the customer according to requirements and business needs.
• Has the ability to utilize all available resources and tools to investigate and solve customer problems.
• Can maintain a professional approach during periods of heavy workload without close supervision.
• Understanding of market data and the FinTech industry.
• Can form close relationships with the Account Manager and CSM for mapped accounts to adopt a more cohesive service for the customer.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills:

Japanese

Job type:

Full-time

• Bachelor s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism).
• Minimum of 2 years Training Experience in a BPO setting.
• Working experience with a premium account with either B2C or B2B is preferred.
• Knowledge on connected cars applications or any car-related process or CRM is an advantage.
• Knowledge on instructional design is an advantage.
• Usage of MS Office.
• Typing speed: 30 wpm.
• Language level- Japanese (N2 to N1 Level).
• Responsibilities: Facilitate a new hire class during pre-process and process training.
• Facilitate necessary or required annual upskilling or refreshers with existing resources.
• Create and facilitate knowledge tests with existing Specialists and Support group in Operations.
• Complete all training requirements based on the program s specifications.
• Coach new hire Specialists on their overall training and nesting performance.
• Conduct mock scenarios on all channels available.
• Govern the nesting process and complete deliverables on time.
• Assess new hire performance during Nesting and mitigate with appropriate actions when necessary.
• Conduct a Training Needs Analysis after 30 to 60 days of out-of-gate performance.
• Work with the Training Manager or Training Supervisor on needed adjustment in the Training Curriculum.
• Assist in creating and developing training materials when necessary.
• Follow all steps of BEST T&D.

Job type:

Full-time

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Skills:

Microsoft Office, CSS, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Customer Service orientation.
• Customer Results/Solutions focussed.
• Customer Expectations Management.
• Active Listening Skills.
• Ability to handle queries and objections in a professional manner.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
• Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
• Your attitude and how you behave will determine how our client is perceived by its customers.
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
• Customer concerns must be handled positively and professionally.
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
• Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
• Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
• Maintain and improves quality of service by sharing suggestions and recommendations.
• Keep job knowledge and skills up to date by attending training and continuously learning.
• Meet all key performance indicators set by the company and client.
• Adhere to the policies and procedures set by the company and client.

Skills:

Sales

Job type:

Full-time

• Build demand for AIA's products by highlighting their ability to meet the client's needs.
• Develop, implement and coordinate sales and distribution programmers for the direct sales channel.
• May handle existing accounts as part of a larger account team or run named accounts within a geography for a particular product or product set.
• Build and responsible for positive customers' experiences and a high level of happiness of key partners.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build balanced environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link [https://www.aia.co.th/th/about-aia/privacy/candidate] Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

Power BI, Excel, English

Job type:

Full-time

• Attend a Job Brief Meeting (JBM) together with Recruiter and Hiring Manager to better understand the role requirements, discuss timelines, and resourcing strategies.
• Review job description and ensure it is inclusive and able to attract diverse experienced professionals.
• Create and post external requisitions on the Shell Careers website, LinkedIn, and relevant job boards as necessary to pool external candidates for current open and future positions.
• Manage payment related to recruitment e.g., job posting fee, recruitment agency fee.
• Review candidate applications and create a shortlist to share with Recruiter and/or Hiring Manager.
• Collaborate with the business to proactively identify future hiring needs.
• Proactively source and map the external market for both active and future vacancies.
• Build and maintain high quality of talent pipelines.
• Assist on recruitment marketing Open House event, trainee program and other recruitment campaigns.
• Act as a Shell Ambassador in the external market, engaging important networks and associations.
• Assessment Management.
• Act as the primary focal point for candidate assessment.
• Contact candidates to schedule interviews and final assessment.
• Liaise with interviewers and assessors to secure schedules for interviews and final assessments.
• Handle and resolve assessment queries from hiring managers, interviewers, assessors, and candidates.
• Build and maintain good working relationship with relevant stakeholders.
• Anticipate and mitigates potential issues that may arise throughout the assessment process.
• Hire and Onboard.
• Contact successful candidates for required information and document to proceed hiring action.
• Conduct reference check for successful candidate.
• Initiate pre-employment check and verify that condition or requirement are met.
• Manage contract of employment, including, schedule contract signing day with the candidates.
• Perform and complete system action for hiring process. Ensure that necessaries are set up for new hire e.g., employee profile, IT account, IT devices.
• Be responsible for all hiring related documentation and filing both physical and electronical. Ensure that all documents are recorded and maintained accurately.
• Conduct HR onboarding session for new joiners.
• What We Need from You?.
• Minimum 2-4 years HR experiences preferably more on recruitment experiences.
• Master s Degree in MBA/Business Administration/Human Resources or related field is preferred.
• Overseas education is preferred and fluent in communication in English.
• Well versed in the sourcing process: Planning, Proactive Sourcing/Talent Mapping, Screening, and Interviewing.
• Preferably relevant recruitment and/or sourcing experience in resourcing for Oil & Energy/Renewables-related roles.
• Excellent stakeholder management, communication, and presentation skill.
• Strong problem-solving and decision-making skills.
• A strong curiosity to learn and demonstrated ability to nurture a psychologically safe and inclusive environment within which teams and individuals can thrive.
• Strong team orientation; able to proactively contribute to the Country HR team and others. Works effectively in virtual and diverse teams.
• Change agility with an outside-in and future orientation to develop resourcing strategies and drive decisions that address future trends.
• Proactive, takes initiative and effectively deals with challenges.
• Preferably proficient in Workday Recruiting, LinkedIn Recruiter, and/or Power BI.
• Our values.
• Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
• Join us and you will belong to a world where you can feel pride in your achievements and propel your career with global opportunities.
• An innovative place to work.
• Join us and you will be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

Creativity, Industry trends, SAP, English

Job type:

Full-time

• responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• collaborates in devising long-term concepts.
• may include team lead or supervisory responsibilities.
• Complexity.
• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
• provides regular project status and updates.
• decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
• Experience.
• advanced technical or business skills and special knowledge in one / several areas.
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
• Communication.
• builds and maintains partnerships with internal and external customers and partners.
• contributes actively to build common ground for cooperation.
• communicates clear and conveying processes & policies in a way that others can understand.
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
• Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
• Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
• Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
• Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
• Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
• Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
• Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all SAP promotions and events in the territory.
• Sales Excellence.
• Sell value.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
• Utilize best practice sales models.
• Understand SAP's competition and effectively position solutions against them.
• Maintain CRM system with accurate customer and pipeline information.
• Leading a (Virtual) Account Team.
• Demonstrates leadership skills in the orchestration of remote teams.
• Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
• Experience & Language Requirements.
• 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
• Thai + English language: Fluent, Business Level.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.