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Experience:

5 years required

Skills:

English

Job type:

Full-time

• ติดต่อประสานงานกับต่างประเทศเพื่อคัดสรรผลิตภัณฑ์
• ประชาสัมพันธ์ สร้างภาพลักษณ์แบรนด์ให้เป็นที่รู้จัก
• วางแผนการตลาดประจำปี ร่วมกำหนดเป้าหมายยอดขายประจำปี ร่วมกำหนดราคาขาย ร่วมกำหนดเป้าหมายการซื้อสินค้าต่างประเทศ และจัดทำแผนการเติบโตของแบรนด์
• จัดการงบประมาณการตลาด ให้เป็นไปตามแผนที่กำหนด
• วิเคราะห์ข้อมูลสินค้า ข้อมูลคู่แข่ง ติดตามและประเมินแนวโน้มตลาดของผลิตภัณฑ์ พฤติกรรมลูกค้า และกิจกรรมของคู่แข่งเพื่อปรับปรุงประสิทธิภาพทางการตลาดสำหรับผลิตภัณฑ์
• วางแผนโปรโมทสินค้าใหม่ นำเสนอสินค้าใหม่กับลูกค้า
• จัดทำรายงาน
• จัดหาช่องทางในการส่งเสริมการขาย และจัดจำหน่ายการพัมนาผลิตภัณฑ์ใหม่ๆสู่ตลาด
• อบรมให้ความรู้เกี่ยวกับผลิตภัณฑ์ให้กับลูกค้า.
• วุฒิปริญญาตรีขึ้นไป สาขาการตลาด /สาขาบริหารธุรกิจ หรืออื่นๆที่เกี่ยวข้อง
• มีประสบการณ์ Band ด้าน Marketing อย่างน้อย 3 ปีขึ้นไป
• หากเคยมีประสบการณ์เกี่ยวกับธุรกิจเครื่องสำอางจะพิจารณาเป็นพิเศษ
• สามารถนำเสนองานและPresent งานได้ดี
• มีทักษะการสอนงานและถ่ายทอดงานอย่างเป็นขั้นตอนได้ดี
• มีความคิดริเริ่มสร้างสรรค์ ชอบการเรียนรู้สิ่งใหม่ด้านการตลาดดิจิทัลหรือเทคโนโลยีด้านการตลาดออนไลน์
• สามารถสื่อสารภาษาอังกฤษได้เป็นอย่างดี
• สามารถใช้คอมพิวเตอร์ Excel / Word / Power Point ได้ดี
• สามารถสื่อสารภาษาญี่ปุ่นได้ จะพิจารณาเป็นพิเศษ
• มีประสบการณ์การด้าน skin care จะพิจารณาเป็นพิเศษ.
• Five-day work week
• Provident Fund
• Dental care
• Group Accident Insurance
• Child tuition
• Employee price products
• Bonus.
• ที่อยู่บริษัท
• 514/17 ซอย รามคำแหง 39 (เทพลีลา 1) แขวง วังทองหลาง เขต วังทองหลาง กรุงเทพมหานคร 10310
• สถานที่ทำงานใกล้: MRT ศูนย์วัฒนธรรมแห่งประเทศไทย และ MRT ห้วยขวาง
• Tel 02-159-0675-6.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• ติดต่อประสานงานกับต่างประเทศเพื่อให้งานเป็นไปตามแผนและเวลาที่กำหนด.
• ประชาสัมพันธ์ สร้างภาพลักษณ์แบรนด์ให้เป็นที่รู้จัก.
• ร่วมวางแผนการตลาดประจำปี และพัฒนาแผนการเปิดตัวสินค้า.
• จัดทำกิจกรรมของการตลาดและจัดทำสื่อสนับสนุนการขาย ภายใต้งบประมาณการตลาดที่กำหนด ให้เป็นไปตามแผนและเวลาที่กำหนด.
• วิเคราะห์ข้อมูลสินค้า ข้อมูลผู้แข่ง ติดตามและประเมินแนวโน้มตลาดของผลิตภัณฑ์ พฤติกรรมลูกค้า และกิจกรรมของคู่แข่ง เพื่อปรับปรุงประสิทธิภาพทางการตลาดสำหรับผลิตภัณฑ์.
• เตรียมข้อมูลสินค้าใหม่ และร่วมวางแผนเปิดตัวสินค้าใหม่ นำเสนอต่อทีมให้เข้าใจถูกต้อง สร้างแบรนด์ให้เป็นที่รู้จัก.
• วิเคราะห์ผลลัพธ์แคมเปญ และรายงาน Performance พร้อมจัดทำรายงานนำส่งต่างประเทศและหัวหน้างาน.
• ศึกษาช่องทางในการสื่อสารการขาย จัดทำ Key Message และสื่อสารจุดขาย (Value Proposition).
• อบรมให้ความรู้เกี่ยวกับผลิตภัณฑ์ให้กับลูกค้า.
• วุฒิปริญญาตรีขึ้นไป สาขาการตลาด /สาขาบริหารธุรกิจ หรืออื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ Band ด้าน Marketing อย่างน้อย 3 ปีขึ้นไป.
• หากเคยมีประสบการณ์เกี่ยวกับธุรกิจเครื่องสำอางจะพิจารณาเป็นพิเศษ.
• สามารถนำเสนองานและPresent งานได้ดี.
• มีความคิดริเริ่มสร้างสรรค์ ชอบการเรียนรู้สิ่งใหม่ด้านการตลาดดิจิทัลหรือเทคโนโลยีด้านการตลาดออนไลน์.
• สามารถสื่อสารภาษาอังกฤษได้เป็นอย่างดี.
• สามารถใช้คอมพิวเตอร์ Excel / Word / Power Point ได้ดี.
• สามารถสื่อสารภาษาญี่ปุ่นได้ จะพิจารณาเป็นพิเศษ.
• Five-day work week.
• Provident Fund.
• Dental care.
• Group Accident Insurance.
• Child tuition.
• Employee price products.
• Bonus.
• ที่อยู่บริษัท.
• 514/17 ซอย รามคำแหง 39 (เทพลีลา 1) แขวง วังทองหลาง เขต วังทองหลาง กรุงเทพมหานคร 10310.
• สถานที่ทำงานใกล้: MRT ศูนย์วัฒนธรรมแห่งประเทศไทย และ MRT ห้วยขวาง.
• Tel 02-159-0675-6.

Experience:

2 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

8 years required

Skills:

Business Development, Finance, Accounting

Job type:

Full-time

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
• Plan and define project management activities and budgets.
• Estimate project timelines and resources/ owners of each activity.
• Provides supports to project team as appropriated.
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
• Define project risks including problems and issues concerned.
• Ensure the project readiness and prepare for production go-live/ implementation.
• Provide post-production supports to business users.
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
• Update Projects/ change request database in JIRA and internal shared drive.
• 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
• Facilitate /Prepare cost benefit justification (Business case).
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
• Provide users' requirement reports, documents and correspondence.
• Walkthrough requirements and seek for the sign off.
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
• Coordinate with the relevant parties for design and development.
• Monitor to ensure the achievement of requirements according to project timeframe and quality.
• 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
• Assist business users to develop test scenarios and cases for UAT activities.
• Act as a middle person to communicate between users and designers / developers.
• Work together with users to perform UAT activities.
• Record the test results, define the improvement areas and ensure the readiness for implementation.
• Track and ensure that all UAT activities are completed within project timeframe.
• Plan and prepare use manual and training materials.
• Conduct training sessions and knowledge transfers to the relevant parties.
• 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
• Provide consultancy services and training to business users in order to drive continuous improvement.
• 5) Complex of work and DependencyResponsible to medium size of project.
• Involve internal and/or external parties.
• Able to lead assignment with low supervision.
• Take additonal role over BA task upon assignment (optional).
• Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Oversee daily engineering operations, including HVAC, electrical, plumbing, kitchen equipment, Laundry Machine and building systems.
• Prepare and manage the engineering department budget (CAPEX & OPEX).
• Ensure full compliance with local regulations, fire safety, and environmental standards.
• QualificationsBachelor s degree in Engineering.
• Minimum 8-10 years of engineering experience, with at least 3-5 years in a leadership role within hospitality or large facilities.
• Strong track record in compliance audits (safety, brand standards, government inspections).
• Additional Information
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Experience:

3 years required

Skills:

SQL, MongoDB, MySQL, English

Job type:

Full-time

• Department: Information Technology.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Control and manage the company's IT infrastructure team.
• Install, manage, and maintain the data center.
• Install, manage, and maintain the company's storage and servers.
• Install, manage, and maintain the internal and external network connections.
• Install, manage, and maintain connections between cloud systems (AWS and GCP).
• Install, manage, and maintain databases using SQL Server, MongoDB, and MySQL.
• Install, manage, and maintain the company's container services using Docker.
• Install, manage, and maintain the company's mail server (Exchange, O365 Platform, and ZMail).
• Install, manage, and maintain virtualization servers.
• Install, manage, and maintain backup systems.
• Install, manage, and maintain network security systems (firewall).
• Verify and manage company licenses to ensure accuracy and compliance.
• Research and design network systems to connect core systems with new technologies.
• Collaborate with partner companies to find new solutions for improvement and development.
• Research and propose new technology recommendations to align with business needs and support future expansion.
• Collaborate with the procurement department to verify computer and related peripheral equipment purchase prices.
• Study and resolve data and errors encountered in system usage.
• Other tasks as assigned..
• Bachelor s/Master s degree in Information Technology or a related field.
• Minimum 3 years of experience in System Engineer (SE) or related roles.
• Experience using Microsoft Business Center (BC365).
• Experience with Microsoft SQL Server 201x Version.
• Experience installing, maintaining, and using Esxi, V-Center, IIS, and Microsoft family products.
• Experience with Veem Backup and Tape Backup installation, maintenance, and usage.
• Experience with Cisco family installation, maintenance, and usage.
• Good English skills in writing, reading, and speaking.
• Experience in the retail business or related fields.
• Passionate about customer service and able to work well under pressure.
• Able to work onsite 5 days a week (Flexible working hours)..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

2 years required

Skills:

Digital Marketing, Social media, Fast Learner

Job type:

Full-time

• Campaign Execution & Delivery: Take full ownership of TikTok sponsored campaigns, from kickoff to final delivery. Ensure all campaigns are executed on time and meet the agreed quality standards (including entitlement delivery, creative display, and campaign setup accuracy).
• Cross-Team Collaboration & Stakeholder Management: Work closely with internal Sales teams to align on client needs, and partner with Creative teams to ensure campaign creatives match client expectations and TikTok's platform requirements. Be responsibl ...
• Campaign Analysis & Optimization: Systematically analyze post-campaign data, extract actionable insights and client feedback, summarize best practices, and propose targeted optimization plans for future campaign design and execution.
• Risk & Progress Management: Proactively flag potential project risks (e.g., timeline delays, resource gaps, client demand changes) and coordinate with relevant teams to do troubleshooting in a timely manner. Track project progress daily, update stakeholders regularly, and ensure no execution issues block campaign delivery or client satisfaction.
• Our work includes delivering high-quality entitlements for sponsorship packages, summarizing industry benchmarks and creative insights, and supporting product iteration all to enhance client satisfaction and drive our CPS business growth.
• Minimum Qualification(s)Education Background: Bachelor's degree or above in Marketing, Advertising, Project Management.
• Minimum 2 years of project management experience or account manager experience (preferred experience in digital agency, event agency, TV networks, or tech platforms).
• Proven experience in brand marketing and advertising either on the client side (brand side) or agency side, with a clear understanding of integarted campaign execution processes.
• Demonstrated ability to manage projects in a fast-paced, dynamic environment, with strong time management and multi-tasking skills.
• Deep understanding of digital marketing, especially the mobile and social media landscape in Thailand.
• Strong problem-solving skills, detail-oriented, with critical thinking able to proactively identify issues and propose practical solutions.
• Self-starter with a strong sense of responsibility, fast learner, goal-oriented and able to work independently and collaboratively. Excellent communication and coordination skills, able to build good relationships with cross-functional teams and clients.
• Preferred Qualification(s):Candidates with TikTok or social media campaign experience will be prioritized.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Assurance, Swift, Internal Audit, English

Job type:

Full-time

• Zero business interruption due to external regulatory issue/notifications.
• Zero External Notification (from Local authorities) on Customization Operations.
• Zero Significant Quality Incident on Customization Operations.
• Quality related customer complaint/rejection/return improvement.
• Right First Time on Artwork and Initiative delivery via customization.
• Vertical startup for Customization Operation owned supply network design project deliveries.
• In-market quality issue/crisis management and resolution.
• Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
• Contribution to Cost-Cash-Service delivery vs target.
• Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
• To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
• Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
• Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
• Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
• Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
• Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
• Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
• Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
• Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
• Job Qualifications.
• Role Requirements.
• Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
• 1-3 years working experience preferably in QA /QC.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
• Strong in communication and proficient in English & Thai.
• About us.
• We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000146803
• Job Segmentation.
• Entry Level

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

8 years required

Skills:

Compliance, Problem Solving, Project Management, English

Job type:

Full-time

• Deliver business performance and region market share as per AOP.
• Cascade region AOP to team.
• Lead and manage frontline in responsible region.
• Provide on going coaching to all Distributor Executives. within the region and ensure they are properly equipped, trained and motivated to achieve their objectives.
• Control and monitor distributor ROI, subsidy and incentive budgets and review distributor and route performance KPI s thru the AS&D Sup.
• Quarterly business review with AS&D.
• JBP with distributor.
• Provide weekly forecast to responsible region.
• Ensure customer compliance with PepsiCo policy and follow process.
• Best Practice Tools Work with frontline to identify capability gaps and agree on action plans with GTM manager.
• Customer Management Develop strong relationship with distributor and within the region.
• Key Acount Management Develop strong relationship with Key account customer (TookDee) in order to achieve business goal.
• Customer Planning Develop strong relationship with Key account customer (TookDee) in order to achieve business goal.
• Qualifications:Bachelor s Degree required.
• Minimum 8 year experience in sales especially in Traditional Trade with experience in manager level.
• Business background in Modern Trade channel is a plus.
• Strong leadership, interpersonal, communication and presentation skills.
• Strong problem solving, strategic business thinking, analytical skills, project management and time management skills.
• Strong at change management.
• Good interpersonal and communication skills.
• Entrepreneurial mind-set with can-do attitude.
• Good command of writing and speaking in English.
• Computer literature.
• Experience selling in FMCG business.
• Experience working in traditional trade.
• Experience in distributor management.
• Key account management with excellent Customer planning skill.

Experience:

8 years required

Skills:

Marketing Strategy, Thai, English

Job type:

Full-time

• Develop and execute market development strategies across ETC (Hospitals/Physicians), OTC (Pharmacies/Chain Pharmacies), Distributor, and Direct-to-Consumer (D2C) channels.
• Drive B2B sales by developing and managing relationships with hospitals, clinics, pharmacy chains, distributors, and institutional partners.
• Own and deliver sales targets (revenue, volume, and channel performance) in line with organizational goals.
• Manage annual budget as well as Advertising & Promotion (A&P) to ensure effective and efficient spend aligned with organization objectives.
• Identify and build new market opportunities for plant-based/NAPI products.
• Translate agroforestry-based raw materials into commercially viable product propositions.
• Align upstream supply with downstream demand to ensure sustainable growth.
• Lead go-to-market strategies including positioning, pricing, and channel mix.
• Establish, manage, and evaluate distributor networks with clear KPIs.
• Build strong relationships with healthcare professionals, pharmacy chains, and key partners.
• Collaborate with R&D and Regulatory teams to ensure product-market fit and compliant claims.
• Monitor channel performance, sales growth, and market penetration.
• Develop market insights, competitive analysis, and demand forecasts.
• Ensure pricing governance, channel integrity, and regulatory compliance.
• Support sustainability goals including traceability, community impact, and forest restoration.
• Bachelor s Degree in Pharmacy (required), Master s Degree in Business Administration and/or Marketing will be a plus.
• A minimum of 8 years of experience in pharmaceutical, nutraceutical, or healthcare-related industries.
• Proven experience in B2B sales, market development, or commercial strategy.
• Strong track record of achieving or exceeding sales targets.
• Experience in budget planning and A&P management with ROI-driven mindset.
• Strong understanding of ETC and OTC channel dynamics.
• Experience managing distributors and multi-channel business models.
• Knowledge or exposure to plant-based products, herbal medicine, or natural extracts.
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to work in a regulated healthcare environment.
• Strategic thinker with strong execution capability.
• Excellent communication, analytical, and leadership skills.
• Passion for sustainability and community-driven developmen.

Experience:

7 years required

Skills:

Risk Management, Finance, Legal, English

Job type:

Full-time

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A
• Senior Manager.
• will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Good to have.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Data Entry, Assembly, Finance

Job type:

Full-time

• Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.- Review and validate policy documentation, including quotations, policy wordings, endorsements, and terms conditions, in accordance with underwriting guidelines and delegated authority limits.- Perform premium calculations, rating verification, and ensure accurate data entry in core policy administration systems.- Oversee policy issuance and document assembly processes, ensuring completeness, accuracy, and timely delivery to clients or ...
• Qualifications:At least 3-5 years of working experience in insurance operations or underwriting support, preferably in Non-Motor lines.-Experience in policy issuance, endorsement, and renewal processes.-Proven track record in client service, SLA/KPI management, and process quality control.- Experience in coordinating with clients, partners, and cross-functional teams.- Familiarity with data reconciliation, reporting, and audit requirements is preferred.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

3 years required

Skills:

Project Management

Job type:

Full-time

• Lead TSP planning activities, including Mid-Term Plan (MTP) and Annual Plan (AP), ensuring alignment with SCGP strategic direction.
• Manage and monitor TSP project portfolio, including tracking progress, analyzing performance data, and identifying improvement opportunities.
• Analyze data to support strategic decision-making and enhance productivity and sustainability initiatives.
• Drive innovation initiatives across regions by developing innovation champions and supporting implementation programs.
• Facilitate and implement innovation programs to inspire and embed an innovation culture across SCGP.
• Collaborate with cross-functional teams and business units to align TSP initiatives with organizational goals.
• QualificationBachelor's degree in any related fields (Engineering, Business Administration, or Innovation Management) (Bachelor GPA > 2.70, Master GPA > 3.30).
• 3 - 6 years of experience in strategy, planning, innovation, consulting, or project management.
• Understanding of Design Thinking and Innovation Management.
• Basic knowledge of digital technologies and business transformation.
• Strong analytical and strategic thinking skills.
• Good command of English in verbal and written communication (TOEIC Score > 550).
• Willing to work onsite at SCG Packaging Public Company Limited (Bangkok).
• Contact: Pupat (Mac) Email: [email protected]

Experience:

5 years required

Job type:

Full-time

• We are looking for a Senior Application Support / PMO (Banking) to join our consulting team and support both operational and coordination activities in a banking environment.
• In this hybrid role, you will ensure the smooth functioning of applications while driving tracking, reporting, and coordination across teams and stakeholders.
• Your missions
• Provide application support for banking systems and monitor incidents and requests.
• Track, follow up, and ensure timely resolution of issues and tickets.
• Analyze system behavior and support root cause identification.
• Maintain and manage tracking documents (tickets, issues, progress reports).
• Act as a bridge between IT, business, and regional teams.
• Coordinate tasks, deliverables, and project schedules.
• Ensure all activities are well-documented and aligned with expectations.
• Collaborate with stakeholders to ensure clarity and execution of tasks.
• Support and guide junior team members when required.
• ABOUT YOU
• 5+ years of experience in Application Support, PMO, or similar roles.
• Strong experience in banking systems (mandatory).
• Ability to analyze issues and guide resolution effectively.
• Experience in project coordination and tracking activities.
• Strong organizational and documentation skills.
• Detail-oriented with a structured and proactive mindset.
• Ability to work in a hands-on and coordination hybrid role.
• Strong communication skills with professional English proficiency.
• WHY AMARIS?
• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger
• Equal Opportunity
• Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!

Experience:

5 years required

Skills:

Business Development, Product Testing, Research, English

Job type:

Full-time

• Consolidate Voice of Customer and Voice of Market with Product Line Specialists and Regional Sales.
• Define and update the short-, mid-, and long-term product roadmap for the assigned product line.
• Drive product evolution, including improvements, optimization, new variants, and range rationalization.
• Propose roadmap prioritization based on market demand, technical feasibility, cost impacts, and competitive landscape.
• Contribute to volume growth by ensuring product relevance in priority segments and applications.
• Support identification of high-potential applications and emerging market opportunities.
• Provide structured input to Business Development on growth opportunities linked to product evolution.
• Prepare roadmap documentation and participate in review cycles with Product Engineering and Performance, Regional Sales team and Commercial Operations.
• Product Definition, Technical Requirements & Qualification.
• Product Definition & Technical Requirements.
• Develop and maintain clear technical requirement documents for Product Engineering and Performance based on market needs.
• Translate market insights into structured product specifications and performance expectations.
• Ensure product specifications, drawings, and performance criteria remain accurate and up to date.
• Participate in design reviews with Product Engineering and Performance to validate technical feasibility and alignment with intended applications.
• Support the Specifications team in understanding product capabilities for consultant engagement.
• Provide product-level technical guidance to Specification team and Commercial Operations on correct system use, limitations, and application principles.
• Support early feasibility discussions by clarifying product capabilities and constraints (without performing project-specific design).
• Testing, Qualification & Approval.
• Coordinate product testing programs with Product Engineering and Performance, QA/QC, and external laboratories.
• Prepare and maintain technical qualification files, approval dossiers, and certification documents.
• Track qualification and approval timelines and escalate risks when delays impact the roadmap.
• Ensure documentation and evidence remain consistent, traceable, and aligned with regulatory or client requirements.
• Market Positioning, Competitive Intelligence & Product Specifications.
• Market Positioning & Competitive Intelligence.
• Monitor competitive offerings in the market (performance, pricing, certification, applications).
• Identify product gaps, risks and opportunities for differentiation.
• Develop Unique Selling Proposition, use-cases, and product positioning briefs for Specifications team and Regional Sales teams, in collaboration with marketing.
• Support preparation of business cases for product updates, improvements or new developments.
• Product Specifications & Influence Strategy.
• Develop robust and strategically oriented Product Specifications that position Dextra advantageously in the market,.
• Structure specifications to align with customer needs, regulatory expectations, and engineering capabilities, while reinforcing Dextra s competitive differentiation.
• Highlight Dextra s unique value while limiting the feasibility of competing or alternative solutions.
• Support the Specifications team with clear technical positioning guidance.
• Internal Enablement, Portfolio Coherence & Risk Management.
• Internal Enablement & Support.
• Prepare product launch packs, including technical data sheets, application notes, and training content.
• Deliver product training to Tender team, Specification team and Regional Sales teams.
• Support marketing with technical inputs for brochures, presentations, and digital content.
• Act as a technical reference point for product-related questions escalated from regions, Specifications, or Strategic Accounts.
• Portfolio Management Support.
• Identify overlaps, redundancies, and inconsistencies across the product range.
• Support portfolio simplification initiatives.
• Flag obsolete, underperforming, or misaligned products.
• Risk Identification & Escalation.
• Identify technical, certification, and application risks early.
• Escalate gaps between market expectations and product capabilities.
• Highlight risks linked to roadmap execution, approvals, or positioning.
• External Influence & Innovation.
• Conduct continuous technology watch, including the review of scientific and technical publications related to [Bars, Geotec, FRP] applications, innovations, and emerging trends.
• Develop and maintain relationships with universities and research institutions to support innovation initiatives, joint studies, and longer-term development insights.
• Draft technical articles and prepare presentations for industry conferences, seminars, and technical forums to reinforce Dextra s technical leadership and market credibility.
• Conduct lobbying activities within relevant professional associations to strengthen Dextra s visibility, influence, and alignment with industry standards.
• Key Interfaces: Product Engineering and Performance product feasibility, testing, validation, documentation.
• Tender (Commercial Operations) product application guidance and feasibility clarifications.
• Regional Sales teams customer feedback and Voice Of Customer, roadmap coherence with future opportunities.
• Specifications Team influence, design guidance, specification alignment.
• Strategic Partnerships alignment with account technical needs.
• His / Her toolbox includes: Roadmap tracking files.
• Voice Of Customer / Voice Of Market consolidation sheets.
• Competitive benchmark library.
• Testing & qualification trackers.
• Technical documentation database.
• Product Unique Selling Proposition.
• Product Specifications.
• Product launch templates & training materials.
• Product application guidelines and use-case reference library.
• Ensure product documentation, qualification evidence, and requirements meet nuclear safety constraints.
• Maintain strict accuracy and traceability of all technical information.
• Escalate any safety-related concern to Product Engineering and Performance and Management without delay.
• Qualifications: Engineering degree (Civil, Structural, Mechanical) preferred, with a MSc in Engineering or equivalent training.
• Minimum 5-8 years in product development, engineering, technical marketing, or product management.
• Strong in MS Office, CRM/PLM tools, documentation systems; Power BI is a plus.
• Ability to leverage AI-based tools to improve efficiency, analyze information, and support decision-making.
• Able to translate technical insights into structured requirements.
• Comfortable working with Engineering and Sales teams.
• Strong follow-up and organizational discipline.
• Excellent command of spoken and written English.

Experience:

7 years required

Job type:

Full-time

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

1 year required

Skills:

Sales, Market Analysis, Assurance

Job type:

Full-time

• Plan new product launch according to company and bank partner's strategy.
• Plan and ensure execution of branch sales marketing activities to drive production.
• Direct and supervise filed sales operation (BAY) who work at bank branches to achieve sales target.
• Collaborate with internal department heads to ensure services/supports are effectively and timely provided to bank partners.
• Lead and direct team members to deliver results with relationship management in mind.
• Promote the engagement from bank partner's management level (regional director and regional manager) to ensure smooth collaboration and business agreement that drive the business via strategic meetings and activities e.g. business review meeting, incentive trip, business events).
• Lead and manage team in preparing the information and conducting market analysis to support rapid response to new competitive initiatives.
• Lead and manage team in conducting a clear competitive analysis process for the market that is integrated into the business planning process.
• Qualifications:At least 8 years of sales experience in the insurance sector or wealth management platform, preferably with good experience with assurance products and dealing with high net-worth individuals.
• Minimum 12 years of experience in Sales Management, Relationship Management, Sales Operations Support or other related fields in insurance or banking business.
• Experience strong working relationships with senior clients, including influence, advice and support to key decision makers.
• Experience developing and executing tactical sales plans.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.