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Experience:
5 years required
Skills:
Risk Management, Safety Management, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
- Develop and implement technical safety work plans, activities and budget in accordan ...
- Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
- Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
- Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
- Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
- Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
- Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
- Key Accountabilities (Continued).
- Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
- Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
- Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
- Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
- Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
- Able to work at site locations (domestics / International), Fit to work offshore.
- Other duties assigned by supervisor or manager.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Chemical Engineering or related fields.
- Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
- Minimum 3 years experience in oil and gas industry onshore or offshore.
- Good understanding of oil and gas exploration and production process.
- Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
- Good knowledge of industry codes, standards and legislation on SSHE aspect.
- Strong leadership skills and good communication skills.
- Good command of spoken and written English.
- Strong analytical skills.
Experience:
2 years required
Skills:
Electrical Engineering, Good Communication Skills, Thai, English
Job type:
Full-time
Salary:
negotiable
- Provide expert technical support and sales assistance for our electrical and instrumentation products.
- Collaborate with the sales team to resolve complex technical inquiries and ensure customer satisfaction.
- Develop and maintain strong customer relationships, delivering exceptional service and support.
- Prepare quotations and technical support documentation for customer review and approval.
- Communicate effectively with engineers on a technical level.
- Review customer requirements and recommend appropriate materials based on specifications.
- Compare specifications across various brands and product lines.
- Support and conduct Factory Acceptance Tests (FAT) to ensure compliance with technical specifications and customer requirements.
- Participate in commissioning work abroad as needed (if requested), ensuring proper installation, testing, and functionality of equipment in field operations.
- Assist in equipment selection, ensuring optimal product compatibility with customer needs and technical requirements.
- Provide technical support for equipment design to meet industry standards and project specifications.
- Bachelor's degree in Electrical Engineer. (Familiarity with the Oil & Gas Sector a Plus).
- Minimum 2 years of experience in sales or technical support, with a strong preference for a technical/engineering background.
- New Graduate are welcome.
- Strong foundation in electrical engineering principles with a proven ability to apply them practically.
- Excellent interpersonal skills with the ability to engage a technical audience.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluent in Thai and English language.
- Social Security.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Apply Now.
- To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to [email protected]. We look forward to learning how you can contribute to our team's success.
Job type:
Full-time
Salary:
negotiable
- สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับอุปกรณ์ หรือระบบต่างๆ ที่ใช้งานใน Business Unit ที่ได้รับมอบหมาย.
- ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ปัญหา.
- ติดตาม hardware vendor ในการซ่อม hardware ต่างๆ ทั้งที่อยู่ใน และนอกการรับประกัน เช่น การขอเคลม hard disk ที่เสียในระยะเวลาประกัน, การส่ง printer เข้าศูนย์ซ่อม เป็นต้น.
- ติดตามให้ระบบ update virus pattern และ system patch ให้ทันสมัย.
- ดำเนินการ back up ข้อมูลในระบบต่างๆ บนเครื่องแม่ข่าย.
- ติดตั้ง OS software และมีความรู้เกี่ยวกับ การติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
- ปริญญาตรีสาขาเทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับ Hardware / Software / Network ได้.
- มีประสบการณ์ IT Support / Helpdesk / Service desk อย่างน้อย 3-4 ปี.
- มีความเข้าใจเกี่ยวกับนโยบายการรับประกันของอุปกรณ์ต่างๆ รวมทั้งติดตามระยะเวลาในการรับประกันของอุปกรณ์.
- สามารถวิเคราะห์ ตรวจสอบจุดเสียได้อย่างมีประสิทธิภาพ เพื่อหลีกเลี่ยงการส่งซ่อมทั้งๆที่ hardware ไม่มีปัญหา.
- สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อ หรือประสานงานกับหน่วยงานใด เพื่อร้องขอความช่วยเหลือในการแก้ปัญหา.
- มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ และสามารถควบคุมอารมณ์ได้ดี.
- ติดต่อสอบถาม.
- สำนักทรัพยากรบุคคล.
- บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด (Digital and Technology Services).
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Achieve IT Services and Support team with committed SLA level and good quality.
- Provide all service request for workstation.
- Manage workstation stock and inventory.
- Manage workstation to security compile with FWD Group policy.
- Provide IT technical support for staff.
- IT Operation.
- Provide monitor and notify for all batches scheduler finish by desire time.
- Provide monitor and notify/escalate for system health, application and hardware.
- Deploy application and batches within request time.
- IT Helpdesk.
- Provide services for help users able to do they job didn t have technical problem.
- Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
- Bachelor s Degree in Computer or IT related fields.
- At least 10 years in IT services / IT Support area, Lead team more than 4 persons.
- Excellence communication in Thai and English.
Experience:
2 years required
Skills:
Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English
Job type:
Full-time
Salary:
฿25,000 - ฿28,000, negotiable
- Position Summary
- We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
- Provide daily CRM helpdesk support via phone, email, or remote tools
- Troubleshoot user issues and guide them through solutions
- Document and track technical problems and resolutions
- Assist with user onboarding, training sessions, and usage guidance
- Monitor CRM usage and proactively offer tips and support to users
- Liaise with the technical team for system-level escalations
- Maintain CRM-related documentation, FAQs, and user guides
- Gather user feedback and suggest usability improvements.
- Diploma or Degree in IT, Computer Science, Business Computer, or a related field
- 1-3 years of experience in IT Support, Helpdesk, or CRM user support
- Familiarity with CRM systems (PipeDrive preferred, but not required)
- Good communication skills in Thai and fair in English
- Strong customer service mindset and problem-solving skills
- Organized, patient, and able to explain technical steps to non-technical users
- Ability to multitask and manage support cases efficiently
- Basic knowledge of CRM configuration or data handling is a plus.
- What's the Offer
- Competitive salary and overtime pay
- Friendly, collaborative, and supportive work environment
- Opportunity to grow in CRM expertise and customer support
- Access to sales and leadership training tools
- Career advancement within our Digital Solutions team.
Skills:
Java, DevOps, Docker
Job type:
Full-time
Salary:
negotiable
- Collaborate with business stakeholders to gather and understand system requirements.
- Conduct thorough analysis of business processes and user needs to formulate effective Java-based solutions.
- Design and architect Java-based systems, ensuring scalability, reliability, and performance.
- Develop system specifications, including flowcharts, diagrams, and documentation.
- Maintain comprehensive documentation of system designs, configurations, and changes.
- Exposure in DevOps toolchain and able to integrate with DevOps toolchain.
- Exposure in Docker, Kubernetes and Cloud platforms.
- Strong experience in reviewing code and investigating issues.
- Strong experience in performing root-cause analysis and preliminary problem diagnosis.
- Be a Thought Leader who has the capability to provide technical guidance for a team.
- Able to define the flow of data between the applications that must be integrated and map business process activities to the applications that support them.
- Collaborate the activities of development and ensure adherence to standards and continuous improvement.
- Identify the impact to business and IT architecture from development point of view and able to propose the proper solution.
- Promote, develop, maintain, and support API/microservices based on our Krungsri API/microservices standards and ensure that all exposed APIs are upto the defined standards.
- Maintain and refresh Development tool stacks related to development, so the team can maintain the development speed and application quality. Also, promote the use of these tools to other teams when required.
- Help other API development teams by co-creating when required.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
- 3+ years of experience as a full stack developer.
- 3+ Years of experience of developing with Angular, React, NodeJS, JavaScript and Java.
- 1+ years of experience in design and develop end-to-end application.
- Banking business knowledge is an advantage.
- Strong proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.).
- Very good understanding of Object-Oriented Design (OOD).
- Experience with test-driven development.
- Experience with databases (e.g. Microsoft SQL, Oracle).
- Experience working in Banking/ Financial Payment Service projects.
- Experience in working with and applying Design patterns to solve problems.
- Knowledge of API/microservices development.
- Knowledge of IT governance, IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps).
- Knowledge OpenShift platform.
- Strong experience in performing root-cause analysis and preliminary problem diagnosis.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Skills:
Java, DevOps, Docker
Job type:
Full-time
Salary:
negotiable
- Collaborate with business stakeholders to gather and understand system requirements.
- Conduct thorough analysis of business processes and user needs to formulate effective Java-based solutions.
- Design and architect Java-based systems, ensuring scalability, reliability, and performance.
- Develop system specifications, including flowcharts, diagrams, and documentation.
- Maintain comprehensive documentation of system designs, configurations, and changes.
- Exposure in DevOps toolchain and able to integrate with DevOps toolchain.
- Exposure in Docker, Kubernetes and Cloud platforms.
- Strong experience in reviewing code and investigating issues.
- Strong experience in performing root-cause analysis and preliminary problem diagnosis.
- Be a Thought Leader who has the capability to provide technical guidance for a team.
- Able to define the flow of data between the applications that must be integrated and map business process activities to the applications that support them.
- Collaborate the activities of development and ensure adherence to standards and continuous improvement.
- Identify the impact to business and IT architecture from development point of view and able to propose the proper solution.
- Promote, develop, maintain, and support API/microservices based on our Krungsri API/microservices standards and ensure that all exposed APIs are upto the defined standards.
- Maintain and refresh Development tool stacks related to development, so the team can maintain the development speed and application quality. Also, promote the use of these tools to other teams when required.
- Help other API development teams by co-creating when required.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
- 3+ years of experience as a full stack developer.
- 3+ Years of experience of developing with Angular, React, NodeJS, JavaScript and Java.
- 1+ years of experience in design and develop end-to-end application.
- Banking business knowledge is an advantage.
- Strong proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.).
- Very good understanding of Object-Oriented Design (OOD).
- Experience with test-driven development.
- Experience with databases (e.g. Microsoft SQL, Oracle).
- Experience working in Banking/ Financial Payment Service projects.
- Experience in working with and applying Design patterns to solve problems.
- Knowledge of API/microservices development.
- Knowledge of IT governance, IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps).
- Knowledge OpenShift platform.
- Strong experience in performing root-cause analysis and preliminary problem diagnosis.
Skills:
Sales, Automation, Product Testing, English
Job type:
Full-time
Salary:
negotiable
- Developing Technical Proposals: Crafting and completing the technical sections of compelling customer proposals.
- Conducting Site Assessments: Performing site surveys to establish foundational designs and installation strategies.
- Analyzing Customer Systems for Integration: Evaluating customer technical environments to ensure optimal product and solution integration.
- Providing Comprehensive Technical Support: Delivering technical analyses and support throughout the entire sales lifecycle.
- Reviewing Technical Documentation and Guiding Integration: Examining task plans, drawings, and schematics, offering expert guidance during product testing and integration.
- Contributing to Service Contract Development: Supporting the creation of service contracts, including estimating labor and material requirements.
- Bachelor s degree in engineering: Holding a bachelor's degree in Automation, Electrical Engineering, Instrumentation, or a related discipline (master s degree preferred).
- Significant Technical Sales Support Experience: Possessing substantial experience in technical sales support (experience with digital substations is a strong advantage).
- Deep Understanding of Technical Integration: Demonstrating a strong grasp of technical integration and support methodologies.
- Exceptional Analytical and Problem-Solving Skills: Exhibiting excellent abilities in analysing complex technical issues and developing effective solutions. Strong Communication and Interpersonal Skills: Displaying effective verbal and written communication, along with excellent interpersonal skills for collaboration.
- Location: Role flexibility - could be either remotely or on-site.
- Fluency in Thai and English: Being fluent in both Thai and English languages to effectively communicate with stakeholders.
- CV Screening.
- Talk with our recruiter to get to know your motivation & your experience.
- 1-3 Business Interviews.
- Offer.
- Transform the everyday with us.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
Experience:
1 year required
Skills:
Software Development, DevOps, SQL, English
Job type:
Full-time
Salary:
negotiable
- You will serve as the first point of contact to support those seeking technical assistance.
- You will solve urgent, customer-specific issues using in-house support tools.
- You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
- You will ensure that all issues and their resolutions are properly logged and documented.
- You will identify major, elusive, and recurrent issues that impact clients.
- You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
- Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
- Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
- At least one year of experience working in technical support roles.
- Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
- Self-motivated, eager to solve problems, and driven to completion.
- A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
- Fluent in written and spoken English.
- This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.
Skills:
Compliance, Automation, Mechanical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Oversee and monitor all building systems to ensure operational efficiency, safety, and compliance with applicable standards. This includes electrical systems, HVAC, sanitation, fire protection, and other essential building infrastructure.
- Integrate and manage building systems through Building Automation Systems (BAS) and IoT platforms to enable real-time monitoring, automatic alerts, and centralized control..
- Coordinate with engineering teams, IT specialists, contractors, and vendors to maint ...
- Ensure the implementation and documentation of all preventive maintenance (PM) and corrective maintenance (CM) plans in a timely and systematic manner.
- Prepare and analyze system performance reports, incident logs, and provide recommendations for improvement or risk mitigation to management.
- Ensure all operations are fully compliant with safety regulations, government codes, and industry best practices.
- Support mall operations and special events by ensuring environmental readiness and the operational stability of systems, including handling urgent issues during high-traffic or critical periods.
- Bachelor s degree or higher in Mechanical Engineering,Electronics Engineering, Electrical Engineering, or a related field..
- Minimum of 10 years experience in building systems management, engineering operations, or facility management ideally in high-rise buildings, shopping malls, or large-scale properties..
- Strong technical knowledge and hands-on experience with HVAC, electrical systems, fire protection, plumbing, and particularly Building Automation Systems (BAS) and IoT-based control systems..
- Skilled in troubleshooting, decision-making, and problem-solving in high-pressure or emergency situations.
- Excellent interpersonal and communication skills, with the ability to coordinate effectively across internal departments and external service providers.
- Good command of spoken and written English is required..
- Holding a Professional Engineer License is an advantage..
- Flexible and willing to work weekends, holidays, or night shifts as required by operations..
Skills:
Industry trends, VoIP
Job type:
Full-time
Salary:
negotiable
- Designing and implementing network architecture and configurations to support the company's mobile core network.
- Monitoring network performance and troubleshooting issues to maintain optimal network stability and reliability.
- Collaborating with cross-functional teams to identify and resolve network-related problems.
- Conducting regular network maintenance and upgrades to keep the infrastructure up-to-date.
- Analysing network data and generating reports to support strategic decision-making.
- Providing technical expertise and guidance to network support teams.
- Staying up-to-date with industry trends and advancements in mobile network technology.
- What we're looking for.
- Degree in Telecommunications, Computer Science, or a related field.
- 5+ years of experience in mobile network planning, operations, and maintenance.
- Proven expertise in mobile core network technologies, such as 4G/5G, LTE, and VoIP.
- Strong understanding of network protocols, routing, and troubleshooting.
- Proficient in network management tools and monitoring systems.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration skills.
- Ability to work independently and as part of a team.
- What we offer
- Generous health and life insurance coverage.
- Retirement plan with employer contributions.
- Opportunities for professional development and career advancement.
- Discounts on AIS products and services.
- About us
- Advanced Info Service Public Company Limited (AIS) is Thailand's leading integrated telecommunications services provider, offering a wide range of mobile, broadband, and digital services to both consumer and enterprise customers. With a strong focus on innovation and customer-centricity, AIS is committed to delivering world-class connectivity and empowering our customers to thrive in the digital age.
- If this exciting opportunity aligns with your skills and aspirations, we encourage you to apply now.
Skills:
Flutter, iOS, Android
Job type:
Full-time
Salary:
negotiable
- Collaborate with cross-functional teams to translate business requirements into technical architecture, covering both frontend and backend perspectives.
- Design the application architecture and give technical direction for Mobile Banking applications and backend application, ensuring scalability, performance, and secure design principles to the team.
- Define and maintain architectural standards, technology stack, and development guidelines for application teams.
- Work with system architects, infrastructure team, developers and QA to ensure end-to-end solution integrity and delivery quality.
- Validate that non-functional requirements (performance, security, resilience, usability) are addressed in application design.
- Participate in architecture governance processes and provide guidance in technical decision-making.
- Stay updated with emerging technologies and recommend improvements aligned with the bank s digital strategy.
- Provide technical guidance, mentoring, and architectural reviews for engineering teams.
- Lead or support Proof of Concept (PoC) efforts for evaluating emerging technologies, frameworks, or architecture patterns to assess feasibility, performance, and operational impact..
- Provide technical leadership during production issues or incidents, working with development and operations teams to Identify root causes, Propose and coordinate short-term remediation to restore service quickly and also provide long-term solution to improve system reliability.
- Apply now if you have.
- Bachelor s or Master s degree in Computer Science, Software Engineering, or related fields.
- 7+ years of experience in enterprise application development and at least 3 years in an architectural role.
- Experience in and understanding of Scrum Agile development.
- Experience in banking and banking processes.
- Knowledge of modern mobile frameworks (e.g., Flutter, React Native, or native iOS/Android).
- Hands-on experience with DevSecOps, CI/CD pipelines, container orchestration (e.g., Kubernetes), and cloud platforms (e.g., AWS, Azure, GCP).
- Strong communication and leadership skills; ability to influence and align stakeholders.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (2 days in office per week minimum).
- Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
- Apply now before this role is close. **.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Experience:
No experience required
Skills:
Thai, English
Job type:
Part-Time
Salary:
฿15,000 , negotiable
- We truly believe in providing radical service for raving fans, that means customer service that goes beyond fulfilling basic needs or expectations..
- Understand our products inside out and through genuine conversations, you are able to recommend products to support what our community is looking for..
- Understand and execute the daily technical operations of the store such as POS (point of sale) management, inventory stocktake, stock management, and upholding visual merchandising standards..
- Can communicate in English would be a plus!.
- A friendly and outgoing disposition, we love a team player!.
- Proactiveness and an ability to think smart on one s feet..
- Pressure won t get the best of them! A calm composure when put in challenging situations is a great character trait we look out for..
- CentralWorld.
- Central Pinklao.
- Mega Bangna.
- Available to work a minimum of 2 weekdays, 2 weekends (at least 32 hours)..
Skills:
Business Development, Product Development, Quality Assurance
Job type:
Full-time
Salary:
฿55,000 - ฿80,000, negotiable
- Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network solutions, international connectivity, SD-WAN, network security, and WiFi services.
- Define product roadmaps, features, and enhancements based on strategic goals, customer feedback, and technological advancements.
- Collaborate with internal stakeholders, including engineering, sales, and business development, to align product plans with overall business objectives.
- Lead the end-to-end product development process for international network solutions, ensuring timely and cost-effective delivery from concept to launch.
- Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.
- Conduct regular product reviews, identify development bottlenecks, and implement solutions to maintain project timelines.
- Stay updated with industry advancements, emerging technologies, and best practices in IPLC, SD-WAN, network security, and enterprise connectivity.
- Drive innovation by evaluating new technologies, architectures, and service models to enhance product offerings.
- Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
- Oversee quality assurance and testing processes to ensure that all products meet high standards of reliability, security, and performance.
- Conduct market analysis and gather customer insights to identify new opportunities for international network solutions and enhancements.
- Utilize customer feedback, competitor bench-marking, and data analytics to refine existing products and guide future development efforts.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master's degree preferred).
- Minimum of 5 years of proven experience in product development and management in the networking, SD-WAN, or WiFi domain.
- Deep understanding of networking protocols, SD-WAN technologies, WiFi standards, and network security principles.
- Strong track record of successfully bringing complex networking products to market.
- Excellent leadership and interpersonal skills, with the ability to collaborate across departments and influence without direct authority.
- Exceptional problem-solving abilities, strategic thinking, and analytical skills.
- Proven experience in agile methodologies and project management tools.
- Excellent communication skills, both written and verbal, with the ability to present technical information to both technical and non-technical audiences.
- Relevant certifications such as CCNA, CCNP, SD-WAN certifications, or equivalent are a plus.
Experience:
2 years required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿30,000 - ฿45,000, negotiable
- Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
- Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
- Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
- Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
- Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
- Client Consultation & Enablement.
- Work closely with clients to understand business pain points and map them to CX workflows..
- Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
- Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
- Project Management & Cross-team Coordination.
- Support Project Managers in client communication, requirement gathering, and documentation..
- Serve as a liaison between Sales, Development, and Customer Support teams..
- Assist in coordinating solution partnerships and third-party integrations..
- Post-Implementation & Success Tracking.
- Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
- Track usage analytics and suggest continuous improvements..
- Develop user manuals and knowledge base articles for internal and external use..
- Must-Haves.
- 2-4 years of experience in CX or SaaS solution consulting..
- Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
- Strong project coordination, documentation, and user training skills..
- Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
- Excellent Thai communication skills, with intermediate English proficiency..
- Bonus Skills.
- Prior experience implementing Larksuite and/or Alfreddesk..
- Familiarity with ERP, billing workflows, or CRM integrations..
- Certifications in Freshworks, Zendesk, or similar cloud platforms..
- Work Style.
- Location: Hybrid (Bangkok-based).
- Employment Type: Full-Time.
- Ready to Empower CX Transformation?
- Join a purpose-driven, people-first team reshaping the digital workplace.
- Apply now or learn more at: [email protected].
Skills:
SAP, Compliance
Job type:
Full-time
Salary:
negotiable
- Administer, maintain, and optimize databases to ensure high availability and performance.
- Perform database tuning, backups, recovery, and security configurations.
- Collaborate with application teams to support database needs for CRM, SAP, POS, and other business-critical systems.
- Design and implement database solutions for new projects and system enhancements.
- Monitor database performance and proactively address issues.
- Develop and maintain documentation, including data standards, procedures, and definitions.
- Ensure compliance with data governance and security policies.
- Provide support for database-related incidents and service requests.
- Mentor junior team members and provide technical leadership in database best practices..
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience as a Database Administrator in a complex IT environment.
- Strong expertise in database management.
- Proficiency in database performance tuning, backup/recovery strategies, and high availability configurations.
- Familiarity with cloud-based database services (e.g., AWS RDS, Huawei RDS) is a plus.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- Develop and execute comprehensive data migration plans and strategies.
- Collaborate with cross-functional teams to ensure successful data migration.
- Monitor, assess, and mitigate risks and issues related to data migration.
- Communicate project progress and data migration status to stakeholders.
- Allocate and manage resources effectively for data migration projects.
- Ensure strict adherence to banking industry regulations and data compliance.
- Implement financial controls and cost-effective measures in data migration efforts.
- Oversee the transition of data for banking services seamlessly.
- Conduct post-project evaluations and lessons learned sessions for data migration projects.
- Cultivate a culture of excellence and innovation within the data migration team.
- Qualifications Bachelor s degree in information technology, Computer Science, or a related field.
- Previous experience as a Data Migration Project Manager in the banking sector.
- Strong knowledge of data migration methodologies, tools, and best practices.
- In-depth understanding of banking industry regulations and data compliance (Preferable).
- Proficiency in project management methodologies and tools.
- Financial acumen and cost management skills for data migration projects.
- Exceptional communication and stakeholder management abilities.
- Leadership, problem-solving, and decision-making skills.
- PMP, PRINCE2, or relevant project management certifications are a plus.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Skills:
Quality Assurance, Assurance, Product Development
Job type:
Full-time
Salary:
negotiable
- Manage quality assurance (Legality. Food safety, Quality) for products especially Own Brand products, including legalization and specifications, within CP AXTRA Policies and Procedures, and National Standards.
- Manage special projects of Supplier development, Traceability, Improved product quality, Product development for Sustainability and Environment friendly products.
- SPECIFIC DUTIES AND RESPONSIBILITIES.
- Supplier Assessment (Supplier Due Diligence Process).
- Conduct supplier assessment and audit to identity the potential problems on the factory before they affect quality and consumer safety of the products.
- Issue NC reports including suggestion to supplier then monitor their correction.
- Monitoring supplier quality performance and report to department manager.
- Enforce supplier compliance standards for regular audits and visit and assessments of suppliers to ensure they meet sourcing legal requirements, product quality and safety and on-going supplier management.
- Provide proper training courses to enhance the capability of suppliers.
- Product Development.
- Screening and testing proposed products to ensure the expected quality and consumer safety.
- Develop specifications of Formula, Processing, Packaging, Analysis, Shelf-Life, Storage & Transit, MSDS etc.
- Ensure the products are complied with Thai Regulations. Any benefits claimed are supported by reliable data.
- Validate first production at factory to ensure quality and correctness of product as agreed sample.
- Conduct the Product Monitoring Program (PMP) to ensure the quality of product is maintained properly by supplier and complied with regulation.
- Complaint Handling & Management of incidents / product withdrawal / product recall.
- Ensure that all customer complaints are dealt in the proper way to the satisfaction of the customer, company, and legally acceptable.
- Co-ordinate with key persons at HO, DC and Stores to action in case of incidents, withdrawal.
- Follow-up and monitoring effectiveness of corrective actions /preventive actions according to procedure and continuous improvement by work closely with supplier team to ensure that all sites follow standard and law.
- Management & Investigation E2E store compliant and customer complaint with Supplier, Office service, customer.
- service, buyer follow timeline as policy (SLA hrs: for find out root cause & set preventive actions ensure not repleted.
- Supplier development, Traceability, Sustainability and Environmentally friendly products.
- Conduct supplier development programs to ensure that the CP AXTRA policies on best practices in business, social and environment are well understood, implemented and maintained on the suppler site and along the supply chain.
- Develop and maintain policies and procedures related to factory standard, product quality, safety, and legal compliance these policies effectively across the organization and provide training and guidance to suppliers involved factory standard, product handling and storage. Gathering all necessary information, analyzing and collaborating with cross functions to help recommend better factory compliance on quality legal and safety.
- Encourage the commercial team to develop and promote green products.
- Support CP Axtra sustainability team and activities (Supplier awards in HORECA, Provide Sustainability info).
- Co-ordinate with external regulation units to integrate projects, follow up laws that benefit or impact to company.
- EDUCATION.
- Graduate of Bachelor Degree of Food Science, Food Engineer, Science or Higher.
- EXPERIENCE.
- 3-5 years in retail/wholesale modern trade business, Manufacturing in quality management in food industry, Familiarity with food regulations and experience working with regulatory affairs teams to ensure compliance with local standard of factory and product.
- TECHNICAL.
- Experience on product testing and quality assurance system.
- Strong quality management (End to End), Able to develop factory standard (GMP, HACCP) with supplier.
- Strong quality system and site & product legal.
- Strong analytical, problem-solving, and project management skills.
- COMPETENCY.
- Knowledge of standards, product regulations and trading laws.
- Fluent in computer skills i.e. Word, Excel, PowerPoint, Power Bl.
- Car drive / Have car.
Skills:
Tableau, SQL, Power BI
Job type:
Full-time
Salary:
negotiable
- Develop, maintain, and optimize dashboards, reports, and visual analytics using BI tools such as Tableau or equivalent.
- Partner with business stakeholders to translate data needs into technical specifications and reporting logic.
- Define and maintain standardized metrics and KPIs across domains (e.g., product, marketing, operations).
- Write efficient SQL queries and collaborate with data engineers on data models and semantic layers.
- Enable and support self-service analytics by building curated datasets and reusable components.
- Ensure data accuracy, consistency, and security in BI assets.
- Bachelor s degree in Information Technology, Computer Engineering, Computer Science, Business Analytics, or related field.
- 3+ years of experience in BI/report development or analytics engineering, fresh graduate with strong potential will also be considered.
- Proficient in SQL and one or more BI tools (e.g., Tableau, Power BI, Looker, Superset).
- Familiarity with data modeling concepts (e.g., star/snowflake schema, dimensional modeling).
- Comfortable working with large datasets and cross-functional teams.
- Strong attention to detail and a passion for turning data into actionable insights.
- Nice to Have.
- Experience with modern data stacks (e.g., dbt, Airflow, cloud warehouses).
- Knowledge of version control tools (e.g., Git) and CI/CD concepts for BI assets.
- Exposure to big data environments like Cloudera and Databricks.
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