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Job type:

Full-time

• We are seeking a dynamic, analytical, and customer-focused Customer Relationship & Marketing Specialist to join our team. In this role, you will bridge the gap between marketing initiatives, data analytics, and high-touch customer care.
• If you have a strong background in real estate, an eye for data-driven customer insights, and a passion for delivering exceptional after-sales service, we would love to meet you.
• 1 Customer Relationship Management (CRM): Develop and maintain strong relationships ...
• 2 Data Analysis & Marketing Insights: Collect, analyze, and interpret customer data, campaign metrics, and feedback. Translate complex numbers into actionable marketing strategies and service improvements.
• 3 After-Sales Service Coordination: Handle client requests, gather customer feedback, and coordinate with internal teams to ensure high customer satisfaction and retention.
• 4 Marketing & Campaign Support: Collaborate on customer retention strategies, targeted promotional efforts, and personalized communication strategies tailored to property buyers.
• 5 Reporting & Strategy: Prepare regular reports on customer sentiment, lifetime value, and campaign performance to present to upper management.
• 1 Education: Bachelor's Degree in Marketing, Business Administration, or a related field.
• 2 Experience: 2 - 3+ years of experience in the Real Estate industry, specifically in marketing, customer relations, or sales/after-sales operations.
• 3 Languages: Fluent in English (both written and spoken) with clear, professional communication skills.
• 4 Data Literacy: Strong ability to read, analyze, and interpret data and numbers to drive decisions (proficiency in Excel/CRM platforms required).
• 5 Service Mindset: Outstanding service attitude, high emotional intelligence, and a customer-centric approach to problem-solving.
• 6 Attributes: Proactive, organized, detail-oriented, with a strong business acumen and marketing sense.
• 7 CRM Systems: If your company uses specific tools (e.g., Salesforce, HubSpot, Zoho), you can list them under the Qualifications section.

Skills:

SQL, Power BI, Python

Job type:

Full-time

• วิเคราะห์ข้อมูลลูกค้า สมาชิก และพฤติกรรมการใช้บริการ เพื่อค้นหา Insight และโอกาสในการพัฒนาธุรกิจ.
• วิเคราะห์ผลการดำเนินงานของ Loyalty Program และแคมเปญ CRM พร้อมจัดทำข้อเสนอแนะเพื่อเพิ่มประสิทธิภาพ.
• จัดทำ Dashboard และรายงานผลการดำเนินงาน เพื่อสนับสนุนการตัดสินใจของผู้บริหาร.
• พัฒนา Customer Segmentation และติดตามตัวชี้วัดด้านลูกค้า เช่น Acquisition, Retention และ Engagement.
• ดึง ตรวจสอบ และวิเคราะห์ข้อมูลจากฐานข้อมูลด้วย SQL และเครื่องมือ Business Intelligence (BI).
• ประสานงานกับทีมการตลาด หน่วยงานธุรกิจ และทีม Data เพื่อสนับสนุนการวิเคราะห์และขับเคลื่อนธุรกิจด้วยข้อมูล.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป สาขาสถิติ วิศวกรรมศาสตร์ เศรษฐศาสตร์ บริหารธุรกิจ การตลาด หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Data Analytics, CRM, Loyalty Analytics หรือ Business Intelligence อย่างน้อย 2 ปี.
• สามารถใช้งาน SQL, Microsoft Excel และ Power BI ได้เป็นอย่างดี.
• มีทักษะในการวิเคราะห์ข้อมูล และนำเสนอข้อเสนอแนะเชิงธุรกิจ.
• มีทักษะการสื่อสารและการนำเสนอ สามารถประสานงานกับผู้เกี่ยวข้องได้อย่างมีประสิทธิภาพ.
• หากมีประสบการณ์ด้าน Customer Analytics, CRM Platform หรือ Python จะได้รับการพิจารณาเป็นพิเศษ.
• ทักษะที่จำเป็น.
• SQL.
• Power BI.
• Microsoft Excel.
• Customer Analytics.
• CRM & Loyalty Analytics.
• Dashboard Development.
• Analytical Thinking.

Job type:

Full-time

• ดูแลและให้คำแนะนำแก่ทีม Customer Relations ในการปฏิบัติงานประจำวัน.
• มอบหมายและติดตามการปฏิบัติงานของสมาชิกในทีมให้เป็นไปตามมาตรฐานการบริการ.
• ให้คำแนะนำและ Coaching ทีมในด้านการให้บริการลูกค้า การแก้ไขปัญหา และการประสานงาน.
• ตรวจสอบความพร้อมของทีมและจัดกำลังคนให้เหมาะสมกับปริมาณลูกค้าและช่วงเวลาการให้บริการ.
• ติดตามและประเมินผลการปฏิบัติงานของทีม พร้อมให้ Feedback เพื่อพัฒนาการทำงาน.
• เป็นผู้ประสานงานและให้คำปรึกษาแก่ทีมเมื่อพบปัญหาหรือสถานการณ์ที่ต้องการการตัดสินใจ.
• สนับสนุนและสร้างบรรยากาศการทำงานที่ดีภายในทีม เพื่อให้สามารถส่งมอบบริการที่มีคุณภาพแก่ลูกค้า.
• รายงานปัญหาและประเด็นสำคัญที่เกิดขึ้นในการปฏิบัติงานให้ผู้บังคับบัญชาทราบ.
• มีประสบการณ์ในธุรกิจ Luxury Retail / Department Store / Hotel.
• มีประสบการณ์ดูแลลูกค้า VIP หรือ High-Net-Worth Customers.
• มีประสบการณ์การบริหารทีม อย่างน้อย 2 ปี.
• มีคะแนน TOEIC (550 คะแนน) หรือสามารถใช้ภาษาอังกฤษในการสื่อสารกับลูกค้าต่างชาติได้.
• สามารทำงาน 6 วัน/สัปดาห์ได้ ทำงานในวันหยุดนักขัตฤกษ์ และทำงานเป็นกะเวลาได้..

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• บริษัทดำเนินธุรกิจให้เช่าโทรศัพท์มือถือและสินค้าไอที ปัจจุบันกำลังขยายเครือข่ายร้านค้าพันธมิตรในจังหวัดขอนแก่น.
• ตำแหน่งนี้รับผิดชอบงานขายภาคสนาม การแนะนำบริการของบริษัทแก่ร้านโทรศัพท์มือถือ ร้านคอมพิวเตอร์ และร้านสินค้าไอที รวมถึงการพัฒนาร้านค้าพันธมิตรในพื้นที่.
• ค้นหาและเข้าพบร้านโทรศัพท์มือถือ ร้านคอมพิวเตอร์ และร้านสินค้าไอทีในจังหวัดขอนแก่น.
• แนะนำบริการและรูปแบบความร่วมมือของบริษัทแก่เจ้าของร้าน.
• พัฒนาร้านค้าพันธมิตรรายใหม่และดูแลความสัมพันธ์กับร้านค้าเดิม.
• ติดตามร้านค้าที่สนใจและประสานงานจนเริ่มความร่วมมือ.
• สำรวจตลาดและข้อมูลคู่แข่งในพื้นที่.
• จัดทำรายงานผลการเข้าพบร้านค้าและความคืบหน้าของงาน.
• อาศัยอยู่ในจังหวัดขอนแก่นหรือพื้นที่ใกล้เคียง.
• มีทักษะด้านการขาย การสื่อสาร และการเจรจา.
• สามารถเดินทางไปพบร้านค้าในพื้นที่ได้.
• มีความรับผิดชอบ ขยัน และสามารถวางแผนงานด้วยตนเอง.
• หากมีประสบการณ์ด้านโทรศัพท์มือถือ คอมพิวเตอร์ หรือสินค้าไอที จะได้รับการพิจารณาเป็นพิเศษ.
• หากมีรถจักรยานยนต์หรือรถยนต์ส่วนตัว จะได้รับการพิจารณาเป็นพิเศษ.
• ค่าตอบแทน.
• เงินเดือน 15,000-20,000 บาทต่อเดือน ตามประสบการณ์และความสามารถ พร้อมค่าคอมมิชชั่นตามผลงาน.

Skills:

Microsoft Office

Job type:

Full-time

• Manage and maintain good relationships with customers and provide professional customer service.
• Respond to customer inquiries, requests, feedback, and complaints through various communication channels.
• Coordinate with internal departments to resolve customer issues and ensure timely follow-up.
• Monitor customer concerns and provide appropriate solutions in accordance with company policies.
• Maintain accurate customer information and service records.
• Follow up with customers to ensure satisfaction after service or issue resolution.
• Identify customer needs and provide relevant information about products, services, promotions, or facilities.
• Handle difficult customer situations professionally and escalate complex issues to the appropriate management level.
• Collect and analyze customer feedback to identify opportunities for service improvement.
• Prepare customer service reports and provide relevant information to management.
• Support customer relationship activities, events, and other initiatives as assigned.
• Perform other duties and responsibilities as assigned by management.
• Bachelor's degree in Business Administration, Marketing, Hospitality, Communication Arts, or related fields.
• 1 - 3 years of experience in Customer Relations, Customer Service, Front Office, Hospitality, Retail, or related fields.
• Service-minded with a positive attitude and strong problem-solving skills.
• Able to handle customer complaints and challenging situations professionally.
• Good command of English (TOEIC 550 Score).
• Good computer skills, including Microsoft Office.

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• Welcome to Divyne!.
• You.
• are passionate about building relationships and have an interest in the beauty and skincare industry, with an understanding of the importance of effective communication. Perhaps you're establishing meaningful relationships with customers already, or maybe you're looking for an opportunity in a modern, international startup environment where you're not fighting against outdated ideas. Generally, you're ecstatic when y ...
• We.
• are growing fast and looking for a tenacious.
• Customer Relations and Sales Associate.
• with a modern, international mindset to work with us to help us continue to grow the Divyne brand as we expand across Southeast Asia.
• To frame the role further, as our new.
• Customer Relations and Sales Associate,.
• you will work closely with the team lead to strategize and execute on the best ways to help our customers, and provide product recommendations that help to solve their beauty needs. As a digitally-native brand, we are one of the fastest growing beauty brand companies in Thailand that puts a lot of care and attention to our customers, so this is a unique opportunity to learn from the best.
• Taking care of customers queries through chat support and phone calls, as well as radiating a positive energy when interacting with them.
• Working closely with your team to create an enjoyable experience for the customers after an order has been made.
• Learning about the company's products and understanding the key selling points that make the Divyne products special.
• Be excited about collaborating with the other members of your team and contribute ideas to ease the selling process.
• Working in a rotation-based system for 5 days/week.
• This opening is an early career opportunity for you to have a direct impact on Divyne's growth and for the right person, there is a chance to be given a lot of creative freedom and fast career progression if the right attitude and commitment is shown.
• Degree in any field (as long as you have a splendid way with words!).
• 1 year of related experience (fresh grads are welcome too!).
• Passionate about customer care and building long-lasting relationships.
• Deeply interested in trend-changing beauty and skincare products.
• Native Thai with good English skills, both written and spoken.
• Exposure to effective selling strategies would be a big advantage, but communicating productively and strategically is essential.
• Ability to work under pressure and having a growth mindset.
• A real desire to learn and grow fast as part of an ambitious and young team.
• Chance to be part of building an industry-challenging brand and company.
• Competitive salary and an opportunity to move up fast.
• Very fast progression potential for the right person.
• Become part of a high-performing and internationally-minded team.
• Transparent and collaborative company culture (understand our culture better at.
• careers.divyne.com.
• Modern and private office building - 5 minutes from Bearing BTS (by motorbike).
• Take part in fun team-building activities from time to time.
• Profit share program that offers uncapped bonus potential based on company performance.

Experience:

4 years required

Skills:

Digital Marketing, Data Analysis, Recruitment, Negotiation, Power BI, Tableau, YouTube, Python, SQL, SAS, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
• Due to continued expansion,.
• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap.
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders.
• Bachelor's degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study.
• 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company.
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English.
• Ability to move fast and be efficient, making decisions on objective data evidence.
• Innate desire to take ownership, make an impact and influence outcomes.
• Excellent organizational skills, attention to detail and ability to work independently.
• Experience in digital marketing or e-commerce.
• Experience with A/B testing and other testing metrics.
• Strong presentation and negotiation skills.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Statistics, Multitasking, Power BI

Job type:

Full-time

• วิเคราะห์และบูรณาการข้อมูลจากหลากหลายแหล่ง เช่น ข้อมูลลูกค้า ข้อมูลทางการตลาด และข้อมูลคู่แข่ง เพื่อสนับสนุนการตัดสินใจเชิงกลยุทธ์ในการริเริ่มและพัฒนาโครงการ.
• ประเมินความเป็นไปได้และโอกาสความสำเร็จของโครงการ พร้อมนำเสนอแนวทางในการปรับปรุง ปรับเพิ่ม หรือลดรูปแบบโครงการให้สอดคล้องกับข้อมูลและเป้าหมายทางธุรกิจ.
• ใช้ข้อมูลเชิงลึกในการคาดการณ์ผลลัพธ์ของโครงการ (Performance & Outcome) และจัดทำข้อเสนอแนะเชิงกลยุทธ์สำหรับผู้บริหารและผู้มีส่วนเกี่ยวข้อง.
• ติดตาม วัดผล และประเมินความสำเร็จของโครงการ พร้อมสรุปข้อค้นพบและข้อเสนอแนะเพื่อการพัฒนาอย่างต่อเนื่อง.
• รับผิดชอบการวิเคราะห์และขับเคลื่อนโครงการหลัก Service Champion เพื่อยกระดับคุณภาพการให้บริการของพนักงาน และสร้างประสบการณ์ที่ดีแก่ลูกค้า.
• สำเร็จการศึกษาระดับปริญญาตรีในสาขา Data Science, Statistics, Computer Engineering, Information Technology, Data Management หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน Data Analytics, Business Intelligence หรือ Data Strategy อย่างน้อย 8 - 12 ปี.
• มีประสบการณ์ในการบริหารทีมงานด้านข้อมูล หรือการบริหารโครงการด้านกลยุทธ์ข้อมูลอย่างน้อย 3 - 5 ปี.
• มีประสบการณ์ทางด้านการบริหารยอดขาย และการตลาด (คุณสมบัติจำเป็น).
• มีประสบการณ์ในธุรกิจค้าปลีก ร้านอาหาร ธุรกิจน้ำมัน หรือธุรกิจอาหารและเครื่องดื่ม (F&B) (คุณสมบัติจำเป็น).
• มีทักษะในการทำงานหลายด้านพร้อมกัน (Multitasking) มีภาวะผู้นำ และมีทักษะในการบริหารจัดการทีมที่ดี.
• มีความสามารถในการคิดเชิงกลยุทธ์และเชิงระบบ โดยสามารถเชื่อมโยงการดำเนินงานเข้ากับกลยุทธ์ทางธุรกิจได้อย่างมีประสิทธิภาพ.
• มีความเชี่ยวชาญในการใช้ Power BI รวมถึงเครื่องมือและโปรแกรมด้านการวิเคราะห์ข้อมูลอื่น ๆ ได้เป็นอย่างดี (คุณสมบัติจำเป็น).
• สามารถนำเครื่องมือวิเคราะห์ข้อมูลมาใช้ในการประมวลผล วิเคราะห์ และสรุปผลเชิงลึก เพื่อสนับสนุนการตัดสินใจทางธุรกิจอย่างมีประสิทธิภาพ.
• มีความเข้าใจในการจัดการข้อมูล การสร้างรายงาน และการนำเสนอข้อมูลในรูปแบบที่ชัดเจน เหมาะสมต่อผู้บริหารและผู้มีส่วนเกี่ยวข้อง.
• สามารถทำงานในประเทศไทยได้อย่างถูกต้องตามกฎหมาย.
• สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้ตามที่ได้รับมอบหมาย.

Experience:

4 years required

Skills:

Digital Marketing, Recruitment, Leadership Skill, Tableau, YouTube

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

2 years required

Skills:

Procurement

Job type:

Full-time

• Manage and respond to customer inquiries across all social media platforms and Google Business Profile in both Thai and English.
• Handle incoming customer service calls, providing professional assistance and resolving cases effectively to ensure customer satisfaction.
• System Liaison (International): Act as the primary point of contact for technical issues, communicating directly with the international backend support team in English to troubleshoot, report, and resolve system errors or bugs to ensure smooth operatio ...
• Utilize Customer Service Management tools to track and manage customer concerns professionally and promptly.
• Active participation in on-site activities, such as assisting the marketing team with content photoshoots and video production.
• Create simple marketing artworks and visual communications for specific assignments (e.g., social media posts, internal announcements).
• Prepare and organize supporting documents and marketing materials to ensure a smooth workflow for the entire marketing team.
• Facilitate seamless communication between Head Office and our outlets & shops to ensure alignment on all marketing activities.
• Provide marketing administrative support across all brands within the group, including restaurant business units, to ensure consistent communication.
• Manage and sync team calendars to organize schedules, ensuring all team tasks and deadlines are clearly tracked.
• Coordinate and schedule team meeting appointments, including preparing meeting materials and official Meeting Minutes in English.
• Handle the procurement process (PR/PO creation) and coordinate with Finance/Accounting for payment tracking.
• Support the Marketing Manager in driving various marketing projects and handling dynamic assignments to ensure efficient department operations.
• Maintain proactive communication with the manager to share progress, ensuring all projects are on track and meet the brand's objectives.
• Education: Bachelor's degree in marketing, Business Administration, English Communications, or a related field.
• Experience: 0-2 years of experience in Marketing Administration or Customer-facing roles (New graduates with high potential are welcome).
• Language Skills: Excellent command of English (Listening, Speaking, Reading, and Writing) is mandatory for communicating with foreign management, international support teams, and customers.
• o Graphic & Video Editing: Proficient in using Canva or PowerPoint for basic design tasks. Familiarity with mobile editing apps like Cap Cut or TikTok is a plus.
• o Office Tools: Proficient in Microsoft Office (Excel/PowerPoint) and familiar with social media management.
• o Excellent Phone Etiquette: Strong verbal communication skills with the ability to remain calm and professional while handling customer inquiries or complaints.
• o Multitasking & Time Management: Ability to handle multiple projects and inquiries simultaneously under pressure to meet deadlines.
• o Interpersonal Skills: Strong ability to coordinate between the Head Office and front-line staff with a service-minded attitude.
• Assessment: Applicants with a TOEIC score of 650+ or equivalent certification will be given special consideration.

Experience:

2 years required

Skills:

Digital Marketing, Data Analysis, Negotiation, Recruitment, Leadership Skill

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Skills:

Social media, Flash, Digital Marketing

Job type:

Full-time

• Work with other Omne Customer Engagement team members to execute and deliver marketing activities e.g. adoption campaigns, reward / partnership campaigns, and engagement activities to drive insurance user growth, digital adoption, customer retention, as well as lead conversion to FWD application (Omne).
• Develop communications to promote marketing campaigns, insurance service features and Omne customer engagement activities on FWD media channels both externally and internally e.g. FWD Social Media, internal Flash News, Omne In-app and etc. following FW ...
• Prepare FAQs and campaign briefs for frontliner teams, such as Customer Center, Digital Marketing, agencies, and Banca sellers, prior to the campaign launch. This ensures they are informed about new features and campaigns and can effectively handle incoming calls and cases.
• Collaborate with insurance service key stakeholders e.g. Operations, Customer Experience, and Customers Center to ensure the Omne download link is included in all customer correspondence and touchpoints.
• Make sure to accurately track all communications and campaigns to analyze their acquisition sources and engagement levels.
• Monitor Omne engagement monthly report and provide actionable insights for campaign improvement to meet business objectives.
• Establish and maintain productive working relationships with Omne partners and both internal and external stakeholders.
• Perform other related duties, special projects and assignments as required..
• Bachelor or Master degree in business related field from reputable university.
• Digital engagement, CRM knowledge, Campaign management, Stakeholder management, OIC regulations.
• Minimum 1-2 years of experience in Digital engagement, Campaign Management, Operation Management, Business Planning, Marketing Strategy..

Experience:

5 years required

Skills:

Project Management, English, Korean

Job type:

Full-time

• Provide close support to the company's top management and online group leaders to drive sales growth and deliver a premium customer experience at the Samsung Online Store. Aim to be the top-selling brand across various online platforms in Thailand, leveraging Samsung's wide range of product portfolios.
• Develop a deep understanding of current business trends in Thailand, both online and offline, alongside a strong recognition of global business trends. This knowledge will be used to adapt and forecast market conditions for the short, mid, and long ter ...
• Structure strategies to support continued growth in the direct-to-consumer e-commerce business, with a particular focus on developing and optimizing the user experience. Oversee various projects aimed at maximizing customer satisfaction, whether created locally or globally, by organizing task forces and leading them to success.
• Create exclusive business reports for top management, the online group head, and other relevant management personnel, detailing current business performance backed by clear data analysis of past and present results. Present future business options considering various factors, negotiating with stakeholders from other business units and support functions to enable timely business decisions.
• Maintain and track historical data for further analysis to be utilized internally and externally.
• Utilize data and analytics from various sources to provide proactive insights to management and cross-functional partners, tackling problems and developing solutions independently and creatively.
• Offer thought leadership and innovate through process optimization initiatives, including the implementation of e-commerce software and other industry best practices.
• Establish strong working relationships with cross-functional stakeholders in the IM & CE business division while aligning with the Corporate Marketing team on centralized elements of the e-commerce strategy and platform. Create a roadmap that the local market can use to enhance overall performance and achieve designated targets.
• Collaborate in the development and execution of strategic and tactical business plans with other members of the cross-functional team supporting the e-commerce strategy.
• Partner with key cross-functional teams to ensure that all relevant organizational goals and implications are incorporated into e-commerce projects, advocating for cross-product integrations and cross-selling.
• Build and lead a cohesive team of internal and external personnel to effectively develop e-commerce solutions and enhance the capabilities of the Online Business team.
• Perform other duties as assigned by management or direct supervisors.
• Led new and current process standardization projects and adoption of tools to enhance sales productivity and accelerate transformation ensuring alignment to Samsung strategy.
• Orchestrate Online business operations to drive alignment with management on new process decisions and ensure alignment with Samsung guideline and timeline.
• Perform ad-hoc database queries to support business needs. Runs and maintains various access databases, typically tools specific for teams or functions.
• Skills and Qualifications.
• Bachelor's degree required in Business, Economics/Finance, Engineering, Statistics, or related field.
• 5+ years of relevant experience in program management, process management or process improvement.
• Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
• Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
• The ideal candidate will be a self-starter with a passion for online business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
• Strong dedication to problem solving and process improvements.
• Team player, personable, professional, and flexible.
• Strong communication and interpersonal skills for effective cross-functional collaborate.
• Ability to analyze large datasets.
• Ability to write comprehensive reports.
• An analytical mind and inclination for problem-solving.
• Good Command of Thai, English and Korean languages is a must!.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Skills:

Architecture, Negotiation, Electronics, Purchasing, Leadership Skill

Job type:

Full-time

• Category Strategy & Business Planning.
• Develop and execute the overall buying and merchandising strategy for Gadget, Accessories, and related product categories.
• Define category vision, product portfolio, assortment strategy, pricing architecture, and commercial direction in line with company objectives.
• Identify market trends, consumer insights, emerging technologies, and new product opportunities to drive category growth.
• Develop annual and seasonal business plans, including sales, margin, inventory, and profitability targets.
• Continuously review category performance and identify opportunities for growth and portfolio optimization.
• Buying & Merchandising Management.
• Lead end-to-end buying activities, from product selection and assortment planning to purchasing, allocation, and product lifecycle management.
• Build a balanced product portfolio across different price points, brands, and customer segments.
• Manage new product launches, product refreshes, and promotional assortments.
• Ensure optimal product availability across retail stores and online channels.
• Monitor inventory turnover, stock aging, sell-through, markdowns, and stock productivity.
• Vendor & Brand Management.
• Develop and maintain strong strategic relationships with key brands, manufacturers, distributors, and suppliers.
• Lead commercial negotiations covering pricing, margins, trading terms, rebates, marketing support, inventory commitments, and promotional activities.
• Identify and onboard new brands, products, and suppliers to strengthen the company's product portfolio.
• Establish strategic partnerships to secure competitive products, exclusive launches, and differentiated offerings.
• Monitor vendor performance and ensure commercial agreements are delivered as agreed.
• Commercial & P&L Management.
• Own and drive category sales, gross margin, inventory, and profitability performance.
• Develop pricing and promotional strategies to maximize revenue and margin.
• Analyze sales performance, market trends, competitor pricing, and customer behavior to support commercial decisions.
• Manage category P&L and ensure performance is aligned with business targets.
• Develop action plans to address underperforming categories, products, or vendors.
• Omnichannel & Retail Collaboration.
• Partner with Retail Operations and E-Commerce teams to develop category strategies across offline and online channels.
• Ensure assortment and product strategies are aligned with customer demand across different channels.
• Collaborate with Marketing and CRM teams on product campaigns, promotions, launches, and customer engagement initiatives.
• Work closely with Supply Chain and Inventory teams to optimize product availability and inventory efficiency.
• Market & Competitive Intelligence.
• Monitor market trends, competitor assortments, pricing, promotions, and new product launches.
• Identify emerging categories, technologies, brands, and consumer trends.
• Translate market and consumer insights into actionable buying and merchandising strategies.
• Maintain a strong understanding of the evolving Gadget & Accessories ecosystem.
• Team Leadership & Development.
• Lead, coach, and develop the Buying and Merchandising team.
• Establish team objectives, KPIs, and performance management processes.
• Build a high-performing team with strong commercial, analytical, negotiation, and category management capabilities.
• Develop succession plans and strengthen organizational capabilities within the function.
• Bachelor's or Master's degree in Business Administration, Marketing, Retail Management, or a related field.
• 10+ years of experience in Buying, Merchandising, Category Management, Commercial, or related functions.
• Strong experience managing Gadget, Accessories, Consumer Electronics, IT Products, Lifestyle Products, or related categories.
• Proven experience in a senior leadership role within Retail, Consumer Electronics, E-Commerce, or Distribution businesses.
• Strong commercial acumen with proven experience managing sales, gross margin, inventory, and category profitability.
• Strong negotiation and vendor management skills with experience working with major brands and suppliers.
• Strong understanding of retail merchandising, assortment planning, pricing, promotions, and product lifecycle management.
• Strong analytical and strategic thinking skills with the ability to translate data and market insights into business decisions.
• Excellent leadership, communication, and stakeholder management skills.
• Strong business acumen and ability to operate in a fast-paced, highly competitive retail environment.
• Good command of English, both written and spoken.

Experience:

14 years required

Skills:

Business Development

Job type:

Full-time

• Product Development & Commercialization 70% Product & Business Development.
• Identify and evaluate new B2B business opportunities and revenue streams, including corporate catering, snack boxes, subscriptions, and other food solutions.
• Design, develop, and own commercial products from concept to launch, including value proposition, target customers, pricing, business model, and go-to-market approach.
• Work closely with Operations, Kitchen, Procurement, Finance, and Marketing teams to ensure new products are commercially viable and operationally executable.
• Continuously analyze customer feedback, market trends, and business performance to improve existing products and identify new opportunities.
• Own the commercial performance and growth of assigned products. B2B Sales & Business Growth.
• Build and execute B2B sales strategies to acquire new corporate and business customers.
• Develop and manage the full sales funnel, from prospecting and lead generation through pitching, negotiation, closing, and account development.
• Build relationships with key decision-makers and develop long-term customer accounts.
• Prepare proposals, quotations, presentations, and commercial negotiations.
• Own sales targets and take full accountability for revenue performance.
• Develop partnerships and channels that can accelerate customer acquisition and business growth. CRM & Sales Pipeline Management.
• Establish and maintain a structured CRM system covering leads, prospects, opportunities, accounts, activities, and sales performance.
• Maintain accurate and up-to-date sales pipeline data and ensure disciplined follow up.
• Develop sales dashboards and reporting to track pipeline health, conversion, revenue, customer acquisition, and other relevant KPIs.
• Analyze sales performance and identify bottlenecks and opportunities for improvement. Sales Process & Workflow Optimization.
• Design and continuously improve end-to-end sales workflows, from lead generation to quotation, order confirmation, fulfillment handover, and post-sales follow-up.
• Build standardized sales processes, templates, tools, and SOPs that enable the business to scale.
• Identify opportunities to automate or streamline repetitive sales activities and improve team productivity.
• Work with Operations and other functions to ensure a seamless handover from sales to fulfillment.
• Partner Restaurant Brand Management & Growth 30% Partner Management.
• Act as the primary commercial focal point for restaurant brands operating through our KaaS service.
• Build strong relationships with restaurant owners and key contacts, understanding their business needs, challenges, and growth ambitions.
• Coordinate with internal Operations, Marketing, and other teams to resolve partner requests and ensure timely follow-up.
• Monitor partner satisfaction and identify recurring issues or opportunities for improvement. Partner Growth \.
• Proactively identify opportunities to increase sales and improve performance of partnering restaurant brands.
• Work with partners to develop growth initiatives such as menu optimization, promotions, new channels, product launches, and other commercial opportunities.
• Translate partner needs and feedback into actionable initiatives for the internal team.
• Track partner performance and identify opportunities to increase revenue, order volume, retention, and overall partner success.
• Help establish the foundation, processes, and tools for a scalable Partner Success function as the business grows.
• Entrepreneurial Builder: You enjoy building things from scratch, are comfortable with ambiguity, and can turn an idea into an executable business.
• Commercially Driven: You are motivated by revenue and growth, with strong ownership of targets and business outcomes.
• Customer-Obsessed: You naturally seek to understand customer needs and turn insights into products, solutions, and commercial opportunities.
• Hands-On Salesperson: You are comfortable picking up the phone, meeting customers, pitching, negotiating, and closing deals yourself.
• Product-Minded: You can connect customer problems, product design, pricing, operations, and commercial viability into one coherent proposition.
• Process-Oriented: You don't just close deals; you build systems, workflows, and processes that make the next deal easier and more scalable.
• Data-Driven: You use CRM data, sales metrics, and customer insights to prioritize opportunities and make decisions.
• Strong Communicator & Relationship Builder: You can build credibility with corporate clients, restaurant owners, and internal stakeholders at different levels.
• Collaborative: You can work cross-functionally and influence teams without necessarily having direct authority over them.
• Adaptable & Resourceful: You are comfortable wearing multiple hats and solving problems with limited resources.
• Passionate About Food & Innovation: You are excited by the opportunity to reshape how food businesses operate and grow.
• Thai native or fluent Thai speakers with comprehensive local market nuance knowledge.
• Bachelor's degree in Business Administration, Marketing, Hospitality Management, Food Business, or a related field.
• 4+ years of experience in Business Development, Sales, Commercial, Product, Account Management, or a related role.
• Demonstrated track record of achieving sales or revenue targets.
• Experience in B2B sales and managing the full sales cycle.
• Experience developing new products, services, or business initiatives from concept to launch is highly preferred.
• Strong understanding of CRM, sales pipeline management, and sales performance tracking.
• Strong analytical and problem-solving skills, with the ability to turn data and customer insights into commercial actions.
• Excellent negotiation, presentation, communication, and stakeholder management skills.
• Experience in food service, F&B, food tech, hospitality, delivery, catering, or other consumer-facing businesses is a strong plus.
• Experience working in a startup, new venture, or fast-paced environment is a strong plus.
• Ability to work independently, manage multiple priorities, and take ownership in an ambiguous environment.
• Proficiency in English is preferred.

Experience:

5 years required

Skills:

Electrical Engineering, Business Development, Microsoft Office, Procurement, AutoCAD, English

Job type:

Full-time

• We are seeking for.
• Technical Sales Support Manager.
• to join our Solar & Energy Solutions business. This role is responsible for providing technical expertise and pre-sales support across our portfolio of.
• Solar PV systems, inverters, battery energy storage systems (BESS), EV charging solutions, and other distributed energy products.
• Working closely with Sales, Product Management, Engineering and Marketing teams, you will play a key role in delivering technical solutions that support business growth, enhance customer confidence, and ensure excellent after-sales support.
• Provide technical consultation and pre-sales support for Solar PV, Battery Energy Storage Systems (BESS), EV Chargers, Inverters and other renewable energy products.
• Support the sales team by recommending suitable technical solutions based on customer requirements.
• Prepare technical proposals, product specifications, datasheets, manuals, presentations and other supporting documents.
• Review and maintain product technical information to ensure accuracy and up-to-date knowledge.
• Conduct product demonstrations, technical presentations and installation training for customers, distributors and internal teams.
• Develop technical training materials, user guides and knowledge base documentation.
• Coordinate with engineering, procurement and operations teams to ensure customer requirements can be delivered efficiently.
• Investigate and resolve technical issues together with manufacturers and internal stakeholders.
• Collect market feedback and product improvement recommendations to support product management and business development.
• Build strong relationships with customers, EPC contractors, installers and business partners by providing timely technical support.
• Support new product launches and technical marketing activities.
• Maintain accurate technical documentation and project records.
• Bachelor's degree or higher in Electrical Engineering, Renewable Energy Engineering or a related field.
• Minimum 5 years of experience in Technical Sales Support, Pre-Sales Engineering, Sales Engineering or Technical Service within the Solar, Renewable Energy or Electrical industry.
• Strong knowledge of Solar PV systems, Inverters, Battery Energy Storage Systems (BESS), EV Charging solutions or related electrical equipment.
• Experience in system design, technical proposal preparation and customer technical consultation.
• Experience conducting technical training and product demonstrations.
• Excellent presentation, communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Able to work independently and manage multiple projects simultaneously.
• Proficient in Microsoft Office applications.
• Good command of English, both written and spoken.
• Knowledge of PVsyst, AutoCAD or other solar design software.
• Experience working with international solar equipment manufacturers.
• Understanding of electrical standards, IEC and local regulations.
• Why Join Gunkul Engineering?.
• At Gunkul Engineering, you will have the opportunity to work with one of Thailand's leading renewable energy companies, delivering innovative Solar PV, Battery Energy Storage, EV Charging and Energy Solutions. We offer competitive compensation, continuous professional development, and the opportunity to collaborate with industry experts on cutting-edge energy technologies.

Experience:

1 year required

Skills:

Negotiation, Salesforce, Cloud Computing, Customer Relationship Management (CRM)

Job type:

Full-time

• Taking care and managing B2B selling activities on Enterprise customers focusing on Enterprise S Omnichannel which majority located in BMA central and east region through client's relationship and sale management to achieve the revenue and key financial targets.
• Actively contact, pitch, and close sales with designated Small Enterprise (Size S) accounts from the assigned database; drive and secure new revenue streams to achieve corporate sales targets (KPIs).
• Proactively monitor, follow up, and negotiate contract renewal terms with existing accounts in the portfolio prior to contract expiration; build strong client relationships to retain base revenue and minimize churn rate.
• Manage and protect commercial interests within the existing customer base regarding contract modifications, including adding new services (Add), coordinating relocation and contract restructuring (Move), and upgrading packages (Change).
• Focus on upselling and cross-selling initiatives to expand contract value, maximize Share of Wallet, and increase Average Revenue Per Account (ARPA) on customers' ICT spending with the company's products and services.
• Collaborate with cross-functional teams as needed to best position the company's products and services, ensure smooth service delivery, and maintain overall customer management to attain the highest level of customer satisfaction.
• Collaborating with cross functional team as needed to best position company's product and services.
• Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
• At least 1 - 3 years of experience in B2B Sales, Corporate Sales, or Account Executive roles; experience in Telecom, IT, Internet, Cloud, or SaaS industries is highly preferred.
• Certified Professional Salesperson (CPSP) or any accredited professional B2B sales training certificates is a plus.
• Strong skills in high-volume outbound calling to generate leads and qualify prospects quickly; possess sharp negotiation skills to successfully close smaller-scale deals over the phone.
• Proficient in consultative selling for large-scale deals; capable of securing appointments and presenting complex solutions face-to-face to executive-level decision-makers and enterprise clients.
• Proven ability to manage and grow an existing client portfolio; skilled in proactive contract renewals to maximize client retention, while driving revenue expansion through strategic upselling and cross-selling. Attentive to detail when handling Add, Move, Change processes.
• High discipline in utilizing CRM platforms (e.g., Salesforce) to log call histories, update customer insights, and accurately track the sales pipeline to ensure timely and effective follow-ups.

Skills:

Branding, Quality Assurance, Assurance, English

Job type:

Internship

• In this role, you will own the end-to-end operational workflow for onboarding approved agency partners, ensuring their digital profiles are built out accurately and efficiently.
• You will serve as a key operational bridge, helping scale our badging program while identifying operational friction points to inform our upcoming automation initiatives.
• End-to-End Partner Onboarding: Own the manual creation and setup of global agency pa ...
• Backlog & SLA Management: Drive the badging pipeline by actively monitoring, processing, and clearing agency onboarding bottlenecks to ensure fast turnaround times.
• Data Integrity & Quality Assurance: Audit partner profiles for accuracy, completeness, and brand consistency across our partner directory and internal databases.
• Process Documentation & Optimization: Track recurring edge cases, pain points, and manual steps during daily workflows to document process insights that will feed directly into future product automation requirements.
• Operational Support: Assist the regional Partner Operations team with routine partner inquiries and administrative tasks to maintain seamless partner relationships.
• Currently pursuing an Undergraduate in Business Administration, Operations Management, Communications, Information Systems, or a related discipline.
• Proficiency in English.
• Fluency in written and spoken English is mandatory for managing stakeholders in English-speaking markets.
• Attention to Detail: Proven track record of high precision and meticulousness in data entry, content proofreading, and database/CMS management.
• Technical Familiarity: Proficiency with standard office productivity suites (Workspace/MS Office) and comfort working within custom content management systems (CMS) or web platforms.
• Time Management: Ability to self-manage daily workflows, handle repetitive tasks efficiently, and meet target SLAs in a remote/hybrid environment across time zones.
• Preferred Qualification(s).
• Prior experience or internship background in Partner Operations, Customer Success, Content Operations, or Digital Agency Management.
• Basic understanding of process mapping or business workflow documentation (e.g., documenting manual steps for engineering/product teams).
• Familiarity with digital marketing and agency structures.
• Strong problem-solving attitude with a curiosity for identifying process bottlenecks and suggesting workflow improvements.
• Start as soon as possible.
• 4-6 months commitment.
• Per week attendance: 5 days minimum.

Skills:

Budgeting, Product Development, Negotiation, English

Job type:

Full-time

• Drive sales performance and achieve business targets by increasing market share through customer retention and new customer acquisition.
• Strengthen product positioning for both Flavor and Food Ingredients with existing customers while identifying and developing new business opportunities.
• Continuously explore and analyze market trends, consumer insights, and competitor activities to maintain business competitiveness.
• Establish the company as a preferred supplier and trusted partner in the food and beverage industry.
• Expand market share across key business segments, including processed foods, beverages, bakery, snacks, and dietary supplements.
• Develop and enhance the sales team's professional selling and technical selling capabilities across all customer segments.
• Provide accurate customer, market, and business information to support business planning, sales forecasting, and budgeting.
• Develop and implement sales strategies for the Flavor & Food Ingredients business in alignment with the company's overall business direction.
• Lead, coach, and motivate the sales team to deliver high performance and achieve sales objectives.
• Monitor industry trends, customer demands, and emerging business opportunities to proactively adjust sales strategies.
• Collaborate closely with cross-functional teams, including Application Lab, R&D, Marketing, and Supply Chain, to deliver effective customer solutions and ensure seamless execution.
• Build and maintain strong relationships with key accounts and business partners to support sustainable business growth.
• Bachelor's or Master's degree in Food Science, Food Technology, Chemistry, or related fields.
• At least 7 years of experience in Sales, Business Development within the Flavor, Food Ingredients, or Food & Beverage industry.
• Proven track record in leading a sales team and driving business growth.
• Strong knowledge of food ingredients, flavor solutions, and food product development processes.
• Excellent negotiation, management, and strategic planning skills.
• Strong decision-making, problem-solving, and analytical skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Open-minded, proactive, independent, and innovative.
• Fluent in both Thai and English, with strong written and spoken communication skills.

Job type:

Full-time

• Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
• Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
• Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
• Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
• Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
• Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
• Work with cross function within organization in role areas.
• Maintain good relationship with journalist insurance sector and other sectors in the role areas.
• Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
• Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
• At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
• S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and "client service" skills that will result in ability to manage project timelines and determine work flow.