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Experience:

3 years required

Skills:

Project Management, Data Analysis, Negotiation, Recruitment, Power point

Job type:

Full-time

About your role Support the company's B2B2C sales through Business-to-Business-to-Consumer E-Commerce. Responsible for driving sales growth through assigned online channels and contributing to channel-level E-Commerce strategy, aligned with overall brand and business objectives, while building strong partnerships with platform partners, online customers, and enablers. What You'll Do Oversee a company's (Business to Business to Consumers) B2B2C sales through assigned online channels - such as Shopee, Lazada, TikTok, Own Channel (Brand.com & Social Commerce), and other emerging platf ...

Experience:

3 years required

Skills:

eCommerce

Job type:

Full-time

• Business Consulting.
• Solution Architecture.
• Technical Pre-Sales.
• Stakeholder Management.
• Project Scoping.
• Commercial Support.
• Client Discovery & Business Consulting.
• Lead discovery workshops with prospective and existing clients.
• Understand business objectives, customer journeys, operational challenges, and digital commerce strategies.
• Identify opportunities to improve ecommerce performance through technology.
• Translate business requirements into solution requirements.
• Become a trusted advisor for clients throughout the solutioning process.
• Solution Design & Architecture.
• Design scalable D2C and ecommerce solutions aligned with client objectives.
• Recommend appropriate technology stacks including: o Shopify o Shopify Plus o Magento (Adobe Commerce) o Salesforce Marketing Cloud o CRM & CDP platforms o OMS & WMS o ERP integrations o Payment gateways o Loyalty platforms o Customer Service platforms.
• Work closely with Product, Engineering, UX/UI, and Project teams to validate technical feasibility.
• Create high-level architecture diagrams and business process flows.
• Recommend best practices for scalability, security, maintainability, and customer experience.
• Commercial Solutioning.
• Support Commercial teams throughout the sales cycle.
• Help qualify opportunities from both technical and business perspectives.
• Estimate implementation effort, timelines, resources, and project complexity.
• Identify project assumptions, risks, dependencies, and mitigation plans.
• Participate in client presentations and solution workshops.
• Help clients understand implementation approaches and recommended technology investments.
• Project Scoping & Documentation.
• Prepare Statements of Work (SOW).
• Define project scope, deliverables, assumptions, exclusions, and client responsibilities.
• Produce functional requirement documents and solution documentation.
• Maintain pre-sales documentation and project estimation templates.
• Ensure successful handover to Delivery and Project Management teams.
• Cross Functional Collaboration.
• To ensure proposed solutions are practical, scalable, and aligned with deliverycapabilities.Work closely with: Commercial & Business Development Product Management UX/UI Project Managers Engineering QA Application Support DevOps Logistics & Fulfillment Marketing Technology teams.
• Stakeholder & Relationship Management.
• Build trusted relationships with clients throughout the sales journey.
• Facilitate communication between technical and non-technical stakeholders.
• Present complex technical concepts in a simple business-friendly manner.
• Manage expectations and proactively resolve issues.
• Drive alignment across internal cross-functional teams.
• Success in this Role.
• Think like a consultant before thinking like a developer.
• Understand both business strategy and technical implementation.
• Build trust with clients.
• Simplify complex technical discussions.
• Identify risks before projects begin.
• Deliver practical, scalable, and commercially viable solutions.
• Continuously learn new ecommerce technologies and industry trends.
• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, Business Information Systems or related disciplines.
• 3 - 6+ years of experience in ecommerce, digital commerce, technology consulting, or solution consulting.
• Experience participating in client-facing solution discussions, working with cross-functional teams.
• Experience in software implementation or digital transformation projects.
• Experience with one or more of the following is preferred: Shopify, Shopify Plus, Magento / Adobe Commerce, Salesforce Marketing Cloud, CRM / CDP platforms, ERP integrations, OMS, WMS, Payment Gateway integrations, APIs, Middleware, Cloud platforms.
• Good understanding of Ecommerce architecture, API integrations, System integrations, Software Development Life Cycle (SDLC), Databases, Web technologies, Digital marketing ecosystem, Customer journeys, Martech stack, Omnichannel commerce.
• Hands-on development experience is not required, but the ability to understand technical concepts and communicate effectively with engineering teams is essential.
• Excellent communication skills, verbal and written: Thai & English.
• Ability to work under pressure and willingness to travel to client sites.

Skills:

eCommerce

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be.
• Extraordinary.
• by.
• Leading Collectively.
• to.
• Inspire transformational Creativity.
• Create an.
• Open.
• environment by.
• Balancing People and Client Experiences.
• by.
• Cultivating Trust.
• Lead.
• Optimistically.
• by.
• Championing Growth.
• and Development.
• to.
• Mobilize the Enterprise.
• Opportunity to explore career in the rising field of eCommerce.
• Opportunity to work with various categories of global clients; from FMCG to luxury.
• Working on holistic digital media planning: external media and eCommerce media.
• Measures of success -.
• Gotten an understanding of the agency portfolio of clients.
• Started to build relationships with the key decision makers within the client and agency organizations.
• Been able to independently propose E-commerce overall strategy to meet clients' requirements.
• Role Summary and Impact.
• Make annual, quarterly, monthly media & promotion plans in line with brands' annual marketing/sales plans and conduct execution & optimization based on performance results and sales ROI.
• Make monthly, quarterly, annual performance analysis and reviews and give recommendations for next eCommerce and digital campaign.
• Collaborate with e-Retailers (open markets, social commerce, general malls) to seek new media opportunities to drive more eCommerce sales.
• Have regular sales performance review meetings with clients, in which assess EC and digital campaign and EC promotion activities and provide insights/recommendation/action plans by analyzing and reviewing traffic by T/P and its sales trends correlation.
• Build good relationship and work closely with clients and media partner.
• Skills and Experience.
• At least 7 years' experience in E-commerce or Digital Media Agency.
• Deep knowledge and experience in the operation of E-commerce platforms.
• Good communication and team management skills.
• Experience in data analysis and developing strategies based on data.
• Experience with new/emerging media, a plus.
• Good Command in English both speaking and writing skills.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

Experience:

2 years required

Skills:

Project Management, Google Analytics, eCommerce, Branding, SEO

Job type:

Full-time

• Marketing Planning &Strategy Analyst - Project Manager is a challenging role that provides an opportunity for you to grow our client's businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.
• Job Responsibilities.
• Be the owner of client's success, responsible for overall client performance and sat ...
• Plan client roadmaps based on their objectives, backed by data or industry best practices.
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work.
• Monitor budget, performance, and key metrics closely throughout the month.
• Work with media optimization team to execute plans to meet budget, targets and deadlines.
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding).
• Initiate ways to improve client performance and team efficiency.
• Key Requirements.
• Experience in client-facing or consulting roles such as Digital Media Planning, Account Management or Project Management.
• In-depth knowledge in Google Analytics and have a deep understanding of online marketing media channels.
• Understand ecommerce business models/trends in Thailand and understand advertising ecosystems to be able to provide consulting to clients.
• Minimum 2 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, retailer or consulting BBB.
• Previous experience in trade marketing, brand management, merchandising would be a plus.
• Good knowledge of Excel, PowerPoint, Google Analytics, Google AdWords and other related software and hold the ability to quickly adapt to new software and tools.
• Strong organization and problem-solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently.
• Analytical, comfortable to work with data and analyze it to find insights and come up with next steps.
• Good communication and presentation skill, able to keep every stakeholder aligned and updated.
• Proactive, with the ability to work well independently and as a team.
• Professional, positive attitude with a strong work ethic and willingness to learn.
• About aCommerce.
• aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L'Oreal, Samsung, and Unilever.
• Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.
• The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
• The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

Skills:

Negotiation, eCommerce, Big Data, English

Job type:

Full-time

ROLE PURPOSE AND DESCRIPTION Goal: As aCommerce SaaS Product Manager Onboarding & Client Growth, you work closely with our product management team and our commercial teams to take our SaaS product EcommerceIQ to market. We built the most sophisticated ecommerce platform in Southeast Asia, helping some of the largest brands grow their ecommerce faster than on any other platform, due to our powerful promotion tools and extreme volume handling. We want you to accelerate our Go-To-Market, design all aspects of the off-screen customer experience, challenging and evolving every aspect of ...

Experience:

5 years required

Skills:

Social media, Power point, Automation, Salesforce, Google Ads

Job type:

Full-time

Job Summary A dynamic and results-driven Senior Manager, Digital Business (Regional Role) to lead and execute performance marketing strategies. In this role,you will work closely with local markets, business units, and sales teams to strengthen performance marketing efforts and drive online lead generation and conversion. As a subject matter expert, you will be responsible for planning, executing, and optimizing performance campaigns across multiple platforms, including Google Ads, LinkedIn Ads, email marketing, and onsite ads on ecommerce platforms. You will also leverage marketin ...

Skills:

eCommerce

Job type:

Full-time

FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce busine.

Experience:

1 year required

Skills:

eCommerce, English

Job type:

Full-time

• is Thailand's leading and fastest-growing Social Commerce agency and e-commerce enabler, consistently ranked as the.
• TikTok Shop Partner in the country.
• We build full-funnel commerce and marketing solutions designed to scale brands across TikTok, Shopee, Lazada, and beyond. From strategy to.
• execution, we transform creativity into conversion and content into measurable growth.
• In just over two years, we've grown from a 20-person startup to a 200+ strong team, working with local heroes and some of the world's most.
• iconic brands. At Ripples, we're not just riding the future of commerce - we're building it.
• Coordinate with internal teams and brand partners to execute e-commerce campaigns and store activities.
• Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions.
• Plan promotions and analyze campaign performance: sales, traffic, conversion, and funnel.
• Prepare joint business plans and lead weekly/monthly/quarterly review meetings.
• Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions.
• Generate reports and actionable insights for internal and external teams.
• Participate in or lead cross-functional projects.
• Lead or participate in ad-hoc cross-functional projects.
• Who We're Looking For.
• Bachelor's degree in any field.
• 1 - 6 years working experience (depends on the level) in an Ecommerce company, Internet start-up, International Brand, FMCG,.
• fashion,Beauty retailer or consulting Strong Excel and data skills.
• Familiarity with Shopee, Lazada, TikTok.
• Excellent communication and client-facing skills.
• Good English communication (reading/writing).
• Annual leave: 11 days / Public Holiday: 17 day.
• Performance bonus.
• Group insurance (Life, Health, IPD, OPD, Emergency).
• Company PC or laptop provided.
• Get to experience a variety of roles.
• More opportunities to express ideas and creativity.
• Faster career growth opportunities.
• Employees can communicate or propose ideas directly to executives without going through multiple layers of hierarchy.

Skills:

Good Communication Skills, Automation, eCommerce

Job type:

Full-time

• Ensure timely execution of store operations*.
• Store refers to online stores for Brand partners.
• Mastery of online platforms' seller centers (e.g. Lazada / Shopee / TikTok, etc).
• Check and investigate reasons for unsuccessful orders and recommend solutions.
• Conduct check on OOS listings and rectify where necessary.
• Develop and upload product listings for stores in accordance to best practices.
• Maintain promotions for stores and perform ROI analysis for future learnings.
• Develop stores in accordance to best practices.
• Analyse traffic, clickthrough rates, and relevant metrics on your Brand Stores.
• Partner Brands and internal teams with ultimate objective of increasing conversion rates.
• Optimise store layouts quarterly, and during campaigns to improve buyer journey and maximise conversions.
• Reporting and Campaign participation.
• Extract daily, weekly, and monthly reports as required.
• Ensure 100% campaign participation and campaign product submissions.
• Collate campaign deadlines and requirements to coordinate with relevant internal teams.
• Platform Insights and Expertise.
• Be an expert of assigned platforms' tools and new developments to ensure stores are up to date with all new developments.
• Assist in the development of best practices for showcase and learnings for regional sharing.
• A Bachelor's Degree or Diploma, in Business, eCommerce or similar fields.
• Keen interest in the world of eCommerce and channel operations management.
• Prior experience in eCommerce will be advantageous.
• Strong sense of ownership and accountability.
• Possess good communication skills and able to work in a fast paced but nurturing environment.
• A great team player and the ability to adapt to a fast-paced environment.
• Strong analytical skills, proficiency with Microsoft Excel.
• Work Setup: Hybrid (once a week onsite, 4x WFH).

Experience:

2 years required

Skills:

eCommerce, English, Thai

Job type:

Full-time

• Managing all product contents on eCommerce channels, such as webstore, Lazada, Zalora,.
• LINE, etc.
• Making sure products are always ready-to-sell and well presented to the customer to maximize.
• sales volume.
• Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties.
• Coordinating supply chain and inventory management with suppliers.
• Researching market data and monitoring competitors' promotions online.
• Helping brand clients grow their sales on online channels as fast as possible.
• Bachelor Degree (new graduates are welcome).
• Good computer skills and ability to quickly adapt to new software and systems.
• MS Excel knowledge such as pivot or vlook up.
• Ability to work in a fast-moving environment.
• Attention to detail.
• Fluent Thai.
• Be able to communicate in English.

Experience:

4 years required

Skills:

Good Communication Skills, eCommerce, Power BI, SQL, English, Thai

Job type:

Full-time

• The role will be responsible for managing and optimizing day-to-day eCommerce payment operations across site and app in the EM market. This includes ensuring seamless transaction processing, monitoring payment performance KPIs, and coordinating with internal and external stakeholders (Global IT, Payment Service Providers, Global/Local Finance, Risk/Fraud teams).
• The role will support technical discussions, provide inputs for payment optimization, and ensure smooth execution of all payment-related activities to maximize conversi ...
• Business KPI Definition and Monitoring.
• Payment Authorization Rate.
• Payment Success Rate.
• Payment Failure Rate.
• Cart-to-Payment Conversion.
• Refund TAT (Turnaround Time).
• Chargeback Rate.
• Monitor daily transaction performance and identify anomalies or trends.
• Analyse payment funnel drop-offs and recommend optimization opportunities.
• Support implementation of best practices for payment performance improvement.
• Project Testing and Go-Live Support.
• Support payment-related projects, enhancements, and new payment method integrations.
• Coordinate with Global IT, Payment Service Providers (PSPs), and internal teams for implementations.
• Participate in UAT, DRY runs, and ensure all payment flows (success, failure, refund, COD, wallet, etc.) are thoroughly tested before production release.
• Assist in rollout of new features like 1-click checkout, tokenization, local payment methods, EMI, BNPL, Gift Card, Wallets etc.
• Day-to-Day Operations.
• Manage daily payment operations including transaction monitoring, issue tracking, and reporting.
• Act as first level of escalation for payment-related issues in EM markets.
• Coordinate with IT and PSPs for incident resolution and ensure timely closure of tickets.
• Ensure fallback or workaround mechanisms during payment outages.
• Monitor and optimize payment routing, retries, and failover mechanisms.
• Ensure reconciliation between payment gateways, banks, and order management systems.
• Support refund processing and ensure SLA adherence.
• Track and reduce payment related failures, pending transactions, and settlement delays, Refund failures/delays.
• Reconciliation & Financial Operations.
• Payment Gateway vs OMS.
• Bank settlements vs reported transactions.
• Identify discrepancies, investigate root causes, and ensure resolution.
• Support finance teams during month-end closing and audits.
• Monitor settlement cycles and ensure timely payouts.
• Coordinate with local finance and banking partners in Thailand when required.
• Risk, Compliance & Fraud Coordination.
• Coordinate with fraud/risk teams to monitor suspicious transactions.
• Support chargeback handling and dispute resolution processes.
• Ensure compliance with local payment regulations and internal security standards.
• Monitor and reduce fraud-related losses.
• Stakeholder Management.
• Become Subject Matter Expert (SME) for payment systems and flows.
• Educate internal stakeholders on payment processes, limitations, and optimization strategies.
• Provide insights and recommendations to improve checkout experience and conversion.
• Collaborate with product, tech, and business teams for continuous improvements.
• Finance, Customer Service, Risk & Fraud, Supply Chain, Marketing, Platform Operation, Post Order Operation, GBS, Commercial Teams.
• Global IT, Payment/Product Teams, Regional eCommerce Teams.
• Payment Service Providers (PSPs), Banks, Fraud/Risk vendors.
• Strong analytical mindset with attention to detail.
• Understanding of payment ecosystems (cards, bank transfers, wallets, BNPL, QR payments, etc.).
• Familiarity with payment gateways and transaction lifecycle.
• Ability to analyse data and identify trends/anomalies.
• Good communication skills to manage cross-functional stakeholders.
• Problem-solving mindset with ability to handle high-pressure incidents.
• Basic understanding of reconciliation and financial processes.
• Understanding of Thailand's local payment landscape is preferred.
• Requisite Education and Experience / Minimum Qualifications.
• Bachelor's degree in business, Finance, Engineering, or related field.
• 4 years of experience in eCommerce / Payments / FinTech operations.
• Experience working with payment gateways or financial systems preferred.
• Experience using analytics and monitoring tools to track payment performance, identify drop-offs in checkout funnels, and monitor platform KPIs.
• Knowledge of analytics tools (e.g., Power BI, Adobe Analytics).
• Advanced Excel skills for reconciliation, payment reporting, and large dataset analysis (pivot tables, lookups, data validation, etc.).
• Familiarity with SQL or data querying is a plus.
• Strong verbal and written communication skills in English.
• Thai language proficiency preferred.
• Experience in high-volume eCommerce environments.
• Exposure to payment optimization (routing, retries, tokenization).
• Understanding of regional payment methods (UPI, wallets, etc.).
• Experience working with multiple PSPs.

Skills:

Project Management, eCommerce

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Role Description.
• The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams.
• This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams. This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives.
• Champion the adoption of WPP Commerce across existing and new business.
• Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client's business objectives.
• Support the integration between commerce and brand media to develop end-to-end media strategy for clients.
• Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics.
• Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks.
• Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, etc.), other retail partners (Grab etc.).
• Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans.
• Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.
• Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives.
• Consult with agencies and clients, translating business briefs into actionable retail media strategies.
• Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies.
• Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI.
• Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients.
• Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying.
• Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge.
• Develop and run training program to raise group capability across key Commerce capability.
• Commercial.
• Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects.
• Provide accountability across the assigned Group for commercial outcomes of all projects, products and services.
• To report against the business growth targets, working closely with the client and market leads to deliver them.
• What it takes to be successful.
• Expert knowledge on the Retail landscape and relevant topics within the industry.
• Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions.
• Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen.
• High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals.
• Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much.
• Experienced trainer, having worked with marketing teams to deliver learning & development programs.
• Strong data & tech partner management capabilities, with established relationships in place with key partners.
• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities.
• Ability to work in a matrix organisation, managing complexity and challenges.
• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently.
• Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions.
• 10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management.
• Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Google, Meta, Tiktok shop etc.).
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

Experience:

5 years required

Skills:

Leadership Skill

Job type:

Full-time

• Be the owner of client's success, responsible for overall client performance and satisfaction.
• Plan client roadmaps based on their objectives, backed by data or industry best practices.
• Set up a work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work.
• Monitor budget, performance, and key metrics closely throughout the month.
• Work with media optimization team to execute plans to meet budget, targets and deadlines.
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding).
• Initiate ways to improve client performance and team efficiency.
• Consult and grow client's businesses by developing data-driven sound online marketing strategies and media plans that meet business objectives, as well as suggest best practices to clients to have best-in-class ecommerce website.
• Identify new opportunities to upsell aCommerce services with current clients.
• Mentor and coach 1-3 junior team members.
• Key Requirements.
• Experience in client-facing or consulting roles such as Account/Project Manager or Sales.
• In-depth knowledge and understanding in Google Analytics as well as online marketing media channels.
• Analytical, able to work with data and analyze it to find insights and come up with next steps.
• Strong organization and problem solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently.
• Good communication and presentation skill, able to keep every stakeholder aligned and updated.
• Proactive, with the ability to work well independently and as a team.
• Professional, positive attitude with a strong work ethic and willingness to learn.
• Experience in ecommerce or managing own shops is a big plus (no need to be an ecommerce site - Instagram, Facebook or any other shops are fine).

Experience:

1 year required

Skills:

eCommerce

Job type:

Full-time

• Establish and maintain close relationships with suppliers, acting as the point of contact between suppliers and Nielsen.
• Support the Operations Strategy Team in driving on-ground supplier conversations, testing data quality checks, and other pre-onboarding activities.
• Coordinate sample data testing with Data Analysts, communicate results to suppliers, and work towards required improvements in data quality.
• Align on data formats and timeliness expectations with suppliers before handing over to Data Analysts for onboarding.
• Work with the local Ops team or PM to finalize onboarding plans for suppliers linked to RMS coverage expansion, revenue, Activate or new product offerings.
• Understanding of SAP, transactional data handling, FTP, and MFT setup and maintenance.
• Conduct surveys and retailer discussions on System change.
• Support PMs (from CSE or EDD) on project timelines, alignments, and drive required supplier conversations.
• Manage small to medium onboarding projects independently (e.g., individual stores/small localized chains).
• Strong analytical and problem-solving skills.
• Extensive knowledge in Retail, specifically in POS and supply chain.
• Act as the SPOC for local market leadership for eData Delivery.
• Act as SPOC on local projects related/impacting with Supplier data and/or Supplier collaborators.
• Provide progress updates to local (in-market) stakeholders.
• The role also handles escalations with Retailers on queries and other engagements.
• Collaboration with Internal Stakeholders.
• Monitor and report KPIs, like Monitor data receipt according to SLAs.
• Review KPIs with Data Analysts in BAU operations and drive conversations with suppliers for KPI improvements.
• DQI metrics analysis and engage conversations with supplier for improving.
• data. Identify additional data opportunities with existing retailers, inc. Retailer Data quality KPIs, and work with Ops Strategy to materialize these opportunities.
• Excellent communication and negotiation skills.
• Master's Degree or technical institute degree/certificate or equivalent work experience.
• 5+ years of relevant professional work experience.
• Understanding of Nielsen connect operations or similar experience.
• Proficient in complex business process modeling and data modeling concepts.
• Strong knowledge of Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).
• Technology exposure.
• Candidate with IT/Tech presales/sales experience are preferred.
• LSS GB Certified, Management education (preferred).
• 2 years in ETL implementation using SQL or other tools (preferred).
• Leadership skills.
• Ability to understand various data and file formats.
• Ability to interpret different data structures and mapping.
• Strong technical knowledge and business interpretation of data.
• General systems understanding from an ETL point of view.
• Fluent in English; local market language skills (if required by markets).
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

Business Development, Fast Learner, eCommerce

Job type:

Full-time

• Manage overall account profitability via P&L management.
• Ensure all clients and channels are successfully on-boarded on time and deliver KPI on track.
• Manage to maximize GMV with day-to-day collaboration with client and channels.
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit.
• Ensure optimal product presentation and visibility on online channels.
• Lead all initiatives Across different services.
• Coordinate with internal cross function and external parties.
• Establish and monitor progress against key performance indicators.
• Account planning (sales and promotions).
• Partner Service.
• Responsible for client relationship and retain client satisfaction.
• Serve as the "face of aCommerce" and primary point of contact for client executives and key stakeholders at each assigned account.
• Work as a consultant to clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities.
• Manage fast-growing ecommerce sales of large brand owners through their own web store or other online channels and initiative channel.
• Ensure that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Ensure operational performance on all areas.
• Identify and anticipate additional opportunities for enhancements, improvements or new services with existing clients.
• Manage inventory including forecast, ordering and DOH controlling.
• Works with other departments e.g. warehouse, call center, web dev etc., to ensure that everything is ready for go-live.
• Present analysis and recommendations to key stakeholders both client-side and internally.
• Proactively work for the achievement of short and long-term business objectives meet sales goal.
• Responsible for business growth in market.
• Assure consistent sales growth and achievement of sales goals, targets and activities in assigned business by identifying potential opportunities and growing existing business including monitor market trends and competitor activity in assigned business.
• Strategically report market intelligence to Business Manager in a correct and timely manner.
• Business Development.
• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.).
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability.
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.
• To know more about this role, please click here.
• About
• aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L'Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.
• The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
• aCommerce DNA.
• Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.
• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A "can do" attitude solves a multitude of problems.
• Lean on your teammates: Replace "I" with "we". Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.
• The is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

Skills:

Industry trends, Leadership Skill, eCommerce, Teamwork, English

Job type:

Full-time

Responsibilities Strategic Leadership - Develop and lead the overall User Operations strategy, aligning O2O and DTC initiatives with broader company goals. - Translate customer and market insights into operational strategies that drive growth, efficiency, and retention. 2. Department Oversight - Supervise and mentor the O2O Manager and DTC Manager, ensuring operational targets, KPIs, and quality standards are met. - Foster synergy between the O2O and DTC functions to deliver a unified and consistent customer experience. 3. Customer Experience Optimization - Champion customer-centri ...

Experience:

5 years required

Skills:

Software Development, Product Development, Web development, eCommerce, ERP

Job type:

Full-time

• As a Project Manager you will work with aCommerce and client's Technology and Business teams as well as aCommerce's vendors to facilitate project execution and delivery to meet business goals, timeline and budget.
• You must understand the client's requirements and client's platform in technical detail to drive system integration with the aCommerce platform mainly in Order and Warehouse Management integration. You will be the key contact person for the client, vendor and internal aCommerce for technical aspects along the project including require ...
• In this role, the candidate will facilitate project objectives and provide cross-functional support and coordination between stakeholders across all levels of the organisation.
• Including: Clients across multiple countries, Product Development, Logistics, Marketing, Web Development and Application Support.
• Gather business and functional requirements, marketing and technical requirements in order to provide.
• project estimation and draft project software requirement specifications (SRS).
• Define & manage roll-outs of Business & Operational process flows.
• Facilitate ongoing communication between aCommerce and the Client's business or technical teams as.
• required for project execution.
• Manages day-to-day operational aspects of a project from scope, timeline and deliverables quality.
• Effectively applies our methodology and enforces project standards.
• Monitor and control project budget.
• Ensures project documents are complete, current, and stored appropriately.
• Facilitate clear guidance to internal & external team on platform backend user guide or data integration flows, and conduct necessary user trainings.
• A Bachelor's Degree in a technical discipline (e.g. computing, IT, software engineering etc).
• Minimum of 3 years of professional and technical experience.
• Excellent communication skills, verbal and written.
• Strong attention to detail and ability to understand complex systems.
• Experience of technical integrations and software development processes.
• Experience on any eCommerce platform is preferred.
• Familiarity with ERP systems is a plus.
• Project P&L experience is a plus.
• Very strong client management and people management skills are needed.
• Ability to work under pressure.
• Willingness to travel to client sites.
• Experience of ecommerce and associated challenges is preferred.
• Have an affinity for information technology and software development.
• About aCommerce.
• aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L'Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.
• The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment.
• All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate.
• We do not tolerate discrimination or harassment based on any of these characteristics.

Experience:

3 years required

Skills:

Marketing Strategy, eCommerce, English

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to: E-Commerce Manager.
• WPP Ecommerce is the most fast growing team in the past two years, from both team scale and revenue point of view.
• WPP Ecommerce team has the unique business model to deliver cross platform service.
• Young and like-minded colleagues who are rich in Ecommerce experience, which provide you an open environment to learn.
• Measures of success -.
• Gotten an understanding of the agency portfolio of clients.
• Started to build relationships with the key decision makers within the client and agency organizations.
• Been able to independently propose Ecommerce overall strategy to meet clients' requirements.
• Customize Ecommerce marketing strategy for client across Ecommerce platform.
• Bridge to integrate client's Ecommerce strategy into their marketing portfolios that enable the clients to expand their business online.
• Analyse competitor's market strategy, promotion and operation according to market trend and data to optimize the Ecommerce campaign.
• Coordinate and manage Ecommerce vendors.
• Skills and Experience.
• 1 year experience or 3-5 years experience in Ecommerce in brand company.
• Deep knowledge and experience in the operation of Ecommerce platforms.
• Good communication and team management skills.
• Professional English presentation and proposal writing is a plus.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
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• Privacy Notice.
• for more information on how we process the information you provide.

Experience:

3 years required

Skills:

eCommerce

Job type:

Full-time

• Support the supervisor in daily store operations, sales administration, and business activities to ensure smooth execution across online and offline channels.
• Coordinate and prepare regular sales reports, business updates, forecasts, and performance tracking for management review.
• Assist in the execution of promotional campaigns, including price updates, discount setup, gift-with-purchase (GWP) programs, and product launches.
• Coordinate with internal teams including Marketing, Retail, Supply Chain, Finance, and Customer Service to support operational and campaign activities.
• Prepare promotional materials, artwork briefs, communication assets, and campaign documentation to support marketing initiatives.
• Monitor promotion readiness by ensuring pricing, communication materials,.
• Support inventory management activities, including stock allocation, inventory adjustments, excess stock reporting, and monitoring near-expiry products.
• Assist in eCommerce operations by maintaining product information, uploading promotions, checking website readiness, and escalating issues when necessary.
• Coordinate with external vendors, agencies, landlords, and business partners to support store events, promotions, and special projects.
• Handle administrative tasks including purchase order creation, credit memo tracking, meeting coordination, filing, and maintaining operational records.
• Support customer issue resolution by coordinating with relevant stakeholders and ensuring timely follow-up on inquiries and complaints.
• Assist in the planning and execution of corporate partnerships, pop-up events, and brand activation activities.
• Maintain accurate data and documentation across operational systems and business tracking files.
• Prepare presentations, reports, and meeting materials to support business reviews and decision-making processes.
• Perform ad hoc projects and administrative assignments as required by the Manager and the Commercial team.
• Bachelor's degree in Business Administration, Marketing, Retail Management, or related field.
• 0 - 3 years of experience in sales support, retail operations, marketing coordination, eCommerce, or commercial administration.
• Strong coordination and organizational skills with attention to detail.
• Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Good analytical and communication skills.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Experience in retail, FMCG, beauty, or consumer products industry is an advantage.

Experience:

5 years required

Skills:

Public Relations, Leadership Skill

Job type:

Full-time

• Live Tactical Strategy: Lead the end-to-end communication planning for Live Streaming (TikTok, Shopee, Lazada), focusing on high-conversion scripts, flows, and tactical hooks.
• Creative Growth Mechanics: Develop and pilot new, out-of-the-box creative tactics and interactive mechanics to drive immediate GMV improvement and engagement.
• Brand Strategy Customization: Tailor communication plans for each brand partner to ensure their unique value proposition drives sustainable sales growth.
• Planning & Organizing: Oversee the live streaming calendar and coordinate with KOLs, production, and brand teams to ensure all plans are delivered on time with zero missed deadlines.
• Performance Analysis: Use analytical thinking to evaluate live stream data, identifying key drivers for revenue and areas for profitability optimization.
• Result-Oriented Execution: Take full accountability for campaign outcomes, ensuring all tactical communication leads to measurable business growth and "WOW" service standards.
• Minimum 5 years of experience in Communication Planning, Content Strategy, or Live Stream Management.
• Platform Specialist: At least 2 years of hands-on experience specifically with TikTok or Ecommerce platforms (Shopee, Lazada), with a focus on Live Streaming and tactical campaign management.
• Tactical Creativity: Proven track record of creating content or live mechanics that drive immediate commercial results (Drive Revenue).
• Ecommerce Insight: Deep knowledge of the TikTok/Marketplace ecosystems, algorithm trends, and audience behaviors.
• Analytical Thinking: Strong ability to turn live stream data/metrics into actionable strategy pivots to ensure profitability.
• Strategic Communication: Excellent presentation and storytelling skills in both Thai and English.
• Agility & Accountability: A self-starter who thrives in a fast-paced environment and takes 100% ownership of project success (Result Oriented).