Filter Jobs

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

SQL

Job type:

Full-time

• Prepare and present customer segmentation performance summaries, highlighting key behavioral drivers, segment detractors and channel-specific insights including online, offline and O2O trends.
• Provide customer-targeted insights and deep-dive analyses to address stakeholders specific business questions.
• Analyze market and customer data to identify segment opportunities, customer growth and engagement.
• Develop, write and optimize SQL queries to extract, clean, and transform large and complex datasets into actionable insights.
• Design, build and maintain interactive dashboards and reports to monitor key business metrics.

Experience:

No experience required

Skills:

Service-Minded, English, Mandarin

Job type:

Full-time

• ตอบคำถามและให้ความช่วยเหลือผู้เล่นทั้งในและนอกเกม.
• รวบรวมความคิดเห็นของผู้เล่นและส่งต่อให้ทีมพัฒนา.
• ติดต่อประสานงานกับทีมพัฒนาชาวจีน เพื่อช่วยแก้ไขปัญหาและปรับปรุงประสบการณ์ของผู้เล่น.
• บันทึก ติดตาม และรายงานปัญหาของผู้เล่น.
• สนับสนุนงานอื่น ๆ ที่เกี่ยวข้องกับการดำเนินงานของเกม.
• ไม่จำกัดเพศและอายุ.
• ชื่นชอบและคุ้นเคยกับเกมแนว MMO (ผู้เล่นเกม RO จะได้รับการพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• มีความรู้ภาษาจีนในระดับดี หรือจบการศึกษาจากประเทศจีน จะได้รับพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบ มีทักษะการสื่อสารที่ดี และชอบปฏิสัมพันธ์กับผู้เล่น
• สถานที่ทำงาน พระราม9
• ทำงานสัปดาห์ละ 5วัน.
• เงินเดือน: สามารถพูดคุยและพิจารณาตามประสบการณ์และความสามารถ.
• ถ้าคุณรักเกม ชอบช่วยเหลือผู้อื่น และอยากเป็นส่วนหนึ่งของโลกเกม.
• เรายินดีต้อนรับคุณเข้าสู่ทีมของเรา
• สนใจส่งเรซูเม่มาทางอีเมล์: [email protected].
• เบอร์โทร/Line 0957081268.

Skills:

Contracts, Good Communication Skills, English

Job type:

Full-time

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

Experience:

1 year required

Skills:

Good Communication Skills, Thai, English

Job type:

Full-time

• ดูแล Booking จากสายเรือ / Agent และจัดทำ Booking Confirmation ให้กับลูกค้า.
• จัดทำเอกสาร B/L, ค่าใช้จ่าย, วางบิลลูกค้า.
• จัดทำเอกสารเพื่อเตรียมปล่อย D/O.
• จัดส่ง PRE-ALERT & Debit Note / Credit Note ให้ Agent ต่างประเทศ.
• งานด้านอื่น ๆ เกี่ยวกับงานส่งออก / นำเข้า.
• ติดต่อประสานงานทั้งใน และ นอกองค์กร.
• มีประสบการณ์อย่างน้อย 1-2 ปี.
• มีความสามารถในการสื่อสารที่ดี.
• มีไหวพริบในการทำงาน.
• มีความรับผิดชอบสูง.
• สามารถทำงานเป็นทีมได้.
• มีพื้นฐานด้านภาษาอังกฤษปานกลาง.
• สามารถสื่อสารภาษาจีน ได้ (จะพิจารณาเป็นพิเศษ).
• ประกันสังคม.
• ประกันสุขภาพกลุ่ม.
• ทำงานวัน จันทร์ - ศุกร์.
• ท่องเที่ยวประจำปี.
• โบนัสตามผลประกอบการ.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

Skills:

Market Research, Research, English

Job type:

Full-time

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions.
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday.
• Website TB: https://teambuildingbkk.com/.
• Website AA: https://www.amazingadventurebangkok.com/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://cookingclassbkk.com/.
• The Cocktail Academy: https://cocktailacademybangkok.com/.
• Event Organizer: https://eventorganizersbangkok.com/.
• CSR Team Building BKK: https://bangkokcsrteambuilding.com/.
• M.I.C.E Event BKK: https://miceeventsbangkok.com/.
• Kids Birthday Bangkok: https://bangkokkidsbirthday.com/.
• Bangkok Party Rental: https://bangkokpartyrentals.com/.
• Thai Boat Party: https://thaiboatparty.com/.
• Bachelor Party Bangkok: https://bachelorbangkok.com/.
• Hen Night Bangkok: https://hennightsbangkok.com/.
• Bangkok Party Vehicles: https://partyvehiclesbangkok.com/.
• Bangkok Celebrations: https://bangkokcelebrations.com/.
• Wedding Planners Thailand: https://weddingplannersthailand.com/.
• Best Party Bangkok: https://www.bestpartybangkok.com/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

Job type:

Full-time

หน้าที่และความรับผิดชอบ: ให้บริการผ่านช่องทาง Non-Voice: ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม - ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Experience:

No experience required

Skills:

Python, SQL, Database Administration, English, Thai

Job type:

Full-time

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

Experience:

2 years required

Skills:

ENVI, English, Thai

Job type:

Full-time

• Visit clients and manage sales activities within the assigned territory to achieve sales targets..
• Develop sales plans, present products, and close sales..
• Provide consultation to customers, collect customer and market data, coordinate product delivery, and ensure after-sales service..
• Troubleshoot product usage issues and take responsibility for achieving sales objectives..
• Male or Female, aged 22-35 years old..
• Bachelor s degree in Science or Engineering (any field)..
• Good command of English speaking, listening, reading, and writing..
• Willing to travel and work upcountry as required..
• Possess good interpersonal and communication skills, a pleasant personality, and a strong service-minded attitude..
• High sense of responsibility, patience, and ability to work well under pressure..
• Able to drive a car with a valid driver s license and use it for work purposes..
• Candidates with 1-2 years of sales experience will be considered an advantage..
• Why to apply?
• Join a company with a strong reputation and continuous growth in the industry. Enjoy opportunities for professional development, a supportive work environment, and competitive benefits.

Skills:

Sales, Negotiation, Software Development, English

Job type:

Full-time

• Provide technical consultancy and design solutions for Enterprise Customers, primarily focusing on Enterprise Data Service products.
• Support the Sales team with technical opportunities, prepare technical proposals, and respond to customer requirements.
• Take ownership of customer solutions and architecture design, including solution costing.
• Collaborate with vendors, providers, and partners to optimize project investment costs for enhanced competitiveness.
• Coordinate and hand over customer solutions to the delivery and operation teams.
• Coordinate with vendors and partners to explore new potential technologies.
• Share technical and service knowledge with internal stakeholders.
• Bachelor of Engineering (Computer, IT, Telecommunication) or Computer Science.
• 5-8 years of experience in IT, Telecommunication, Data Communication Service, Pre-Sales, Post-Sales, or IP Network Operations & Planning.
• At least 5 years of professional experience as a Pre-Sales Engineer in a technical environment.
• Excellent presentation and negotiation skills.
• Strong analytical skills, excellent interpersonal and communication skills.
• Fluency in English is preferable.
• Strong knowledge and experience in Optical, DWDM, MPLS, and Routing are preferable.
• Extensive experience in the ISP, Internet peering, and International connectivity industry is preferable.
• Relevant software development experience or commercial/sales experience.
• Ability to understand and determine an enterprise customer's needs and how AIS's products and solutions might best fit through a consultative approach.
• Ability to thrive in a fast-paced environment, set demanding expectations, and consistently exceed them.
• Must be organized, a self-starter, and capable of delivering high-quality work without constant tactical oversight.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Compliance, Purchasing

Job type:

Full-time

• Direct and supervise the daily activities of support personnel, managing workload, priorities, and workflow in the ticketing system.
• Maintain a high-performance, customer-focused team culture through effective leadership, motivation, and training.
• Manage shift coverage and resource planning to ensure continuous support availability.
• Serve as the final level of technical escalation for challenging and non-routine issues.
• Ensure all incidents, service requests, and problems are tracked, documented, and resolved according to company standards and within SLA targets.
• Oversee the management of IT infrastructure components as needed (e.g., patch management, user account provisioning, system backups).
• Monitor support calls, tickets, and communication to ensure professional service quality and adherence to established procedures.
• Develop and analyze performance reports, using data to justify staffing, tools, and procedural changes.
• Ensure the team follows proper security and compliance protocols when handling user data and system access.
• Coordinate with external vendors for support, maintenance, and purchasing of IT equipment and software licenses.
• Oversee the basic inventory and asset management of end-user devices..
• Minimum of 3 years of experience in a technical support role, with at least 2 years in a supervisory or team lead capacity.
• Bachelor s degree in Engineering or a related field (or equivalent professional experience/certifications).
• In-depth knowledge of diagnosing and resolving issues across Key Technologies, e.g., Windows/Mac OS environments and enterprise applications].
• Proven ability to coach, mentor, and motivate a technical team. Strong organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills to interact effectively with team members, technical staff, and non-technical users.

Skills:

Social media, Excel, Multitasking

Job type:

Full-time

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

No experience required

Job type:

Full-time

• Develop and implement effective sales strategies to achieve revenue targets.
• Build strong client relationships by understanding training needs and providing tailored solutions that add value.
• Respond promptly to customer inquiries and provide accurate course information through multiple channels (Facebook, Line, Email, etc.).
• Prepare professional proposals, quotations, and receipts, ensuring accuracy and timeliness.
• Support project delivery through follow-up communication, documentation management, and customer service excellence.
• Coordinate with internal teams and external partners to ensure seamless execution of training projects and client satisfaction..
• Bachelor's Degree.
• 1-2 years of work experience in sales (B2B consultative sales experience is preferred).
• Excellent communication, negotiation, and relationship-building abilities.
• Able to travel to customer s office occasionally.
• Working Hour: 9.30am - 5.30pm; Monday - Friday.
• Yearly bonus.
• Learning Opportunity.
• Dynamic environment.
• Enthusiastic colleagues.

Skills:

English

Job type:

Full-time

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the New area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for New when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the New area.
• Represent the New brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).

Experience:

1 year required

Skills:

Legal, Problem Solving, English

Job type:

Full-time

• Able to identify and solve any related issues for buyer and merchant in ShopeeFood.
• Coordinate with partners/banks in order to check transactions status and any related Financial issue for buyer and merchant.
• Support partners on solving third party s technical issues.
• Support partners/banks on any customer problems.
• Manage complaint cases or any legal issue related.
• Coordinate and support with other teams internally on related operations issues, e.g. Product and Marketing.
• Requirements: Bachelor's Degree in any fields.
• 1 year experience in operations field or more.
• Gave customers centrics mindset.
• Good analytical and problem solving skills.
• Strong communication skills both written and verbal.
• Strong human relation with others.
• Able to communicate in English will be an advantage.
• Able to work as a shift and on weekends.
• Able to work flexible hours.
• Able to working shift 5 days a week (day off varies).

Skills:

CFP, Single License, Negotiation, English

Job type:

Full-time

• Oversee all aspects of private banking activities that service the needs of Private Banking clients.
• Plan, set and develop the strategic to ensure that sales team members (Private Banking Relationship Manager) will meet the assigned sales target and ensure that their services level will meet the customers expectations.
• Lead and motivate sales team members to achieve assigned sales target within allocated recourses.
• Provide guidance and coach sales team to be professional and be the representatives of Krungsri Private Banking Proposition.
• Ensure all sales team members will be complied with the compliances and internal requests.
• Major Accountabilities / หน้าที่ความรับผิดชอบหลัก.
• Prepare and pro-actively execute sales plans for both individual prospective customers and team s customers by using consulting investment and support from marketing programs.
• Supervise, manage and motivate Relationship Managers sales performance to meet the assigned target within allocated resources.
• Coach and develop Private Banking Relationship Managers to ensure that customer relationships are developed, expanded and they are properly leveraged to provide efficient and personalized service delivery and assure that they have product knowledges and selling skills to build the strong relationship with valued customers.
• Expand portfolios of high-net-worth customers by identifying suitable prospects and sources of businesses.
• Strengthen relationships with existing High Net-Worth customers through Krungsri Private Banking proposition and programs.
• Provide RM solutions to solve the problems and suggest practical working methods to meet the set goals on time.
• Ensure all selling processes are compiled with bank rules and regulations.
• Be able to meet the customers both inside and outside bank.
• Job Qualification / คุณสมบัติของผู้ดำรงตำแหน่ง.
• Master's degree in MBA/Finance/Marketing/Economic fields.
• Have working experiences at least 5-10 years in leading team in the banking industry or financial services industry with good knowledge of banking and investment products for high-net-worth clients.
• Effectively and highly motivate and drive sales to meet the assigned target with good communication skill.
• Strong banking background and experiences.
• Knowledge on Banking products and Investment related.
• Able to good communication in English is preferable.
• Have CFP, Single License accreditation, Life and Non-life insurance License.
• Outstanding presentation and communication skill.
• Good negotiation skill and well-coordinated with partners.
• Positive Attitude and High responsibility.
• Supervise & lead a team of RMs (10-12).
• Good personality.
• Strong interpersonal skill, communication skill and self-motivated.
• Good command of English.
• Work at Head office (Rama 3).
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.