Customer Service Advisor English&Thai (Electronics project - After Sales)

atConcentrix (Thailand) Co., Ltd.

Starting Date: 26 JANUARY 2026*

Workplace: Bhiraj Tower at BITEC Bangna

Job Description

  • Receive inbound calls from customers regarding after-sales service.

  • Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective)

  • Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.)

Working Hour

  • 3 shifts (9.00 – 18.00, 10.00 – 19.00, 12.00 – 21.00)

  • Shifts will be announced 2 weeks or 1 month in advance

  • 2 days off (can be split in some cases)

  • 1-month training and 2-month probation period

Qualification

  • Thai nationality

  • Bachelor's Degree

  • English proficiency: B2 or above

  • New graduates are welcome.

Perks/Benefits;

- Basic Salary

- Performance Incentive.

- Diligent Allowance

- Social Security

- Group Insurance (Health)

- Annual Increment (As per company policy).

- Bonus (As per company policy).

- Leave Entitlement (AL, SL, BL, etc.).

- Entertainment Events (Whole year).

- Yearly Health Check-up (As per company policy).

- Special Rewards & Points to redeem any special vouchers, gifts, etc.

Experience required
  • any or no experience
Career level
  • Entry Level
Only Thai nationals can apply
Salary
  • 23,000 - 25,000 THB
Job function
  • Customer Service
Job type
  • Full-time
Age preferred
  • From 21 to 33

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:www.concentrix.com
Founded in:1983
Ranking:4.5/5

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Services Offered by Concentrix Thai ...

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Why join us:

At Concentrix Thailand, we empower our people to reach their full potential. Here’s why you should join us:

  • Global Reach: Work with a global leader in customer experience (CX), collaborating on international projects with Fortune 500 clients.
  • Care ...
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Job location: Bang Na
Head office: 4345 Bhiraj Tower at BITEC 17 floors Sukhumvit Rd, Bang Na, Bangkok 10260
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