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Experience:

5 years required

Job type:

Full-time

Proficiency in HTML, CSS, JavaScript, and app development frameworks Quality Assurance, the shop app features, functionalities and content accuracy. Schedule projects, resources and reports. Collaborates with cross-functional with the development of the shop app in both the regional and local. Skills and Qualifications Bachelor in marketing, business administration or related fields. 3 to 5 years of experience in eCommerce app operation, marketing, and service planning. Experience in customer experience, user experience enhancement projects. Exceptional interpersonal skill and team ...

Skills:

Creativity, Project Management, Copywriting

Job type:

Full-time

• Direct and coach the in-house Creative Designer & Photographer team with clear goals, priorities, and growth plans.
• Manage workforce and resource allocation across creative workstreams: Full Campaign Development, KV Adaptation, and Template/Production.
• Foster a culture of creativity, agility, and AI-powered innovation.
• Operational & Project Excellence.
• Prioritize and manage creative deliverables to meet retail marketing timelines and business objectives.
• Continuously improve processes and tools (briefing templates, project management) for faster, more transparent workflows.
• Oversee quality control to ensure all creative outputs are brand-aligned, consistent, and engaging across print, digital, social, and in-store channels.
• Creative Automation & AI-Driven Workflow.
• Implement and optimize AI tools (Adobe Firefly, Photoshop AI, Premiere AI, Generative AI tools) for content generation, copywriting, video editing, and visual design.
• Build template-based and adaptation workflows to accelerate production cycles..
• Define best practices for Human-AI collaboration, balancing automation with human creativity..
• Collaboration & Stakeholder Engagement.
• Partner with content, campaign, and external agency teams to ensure creative execution aligns with overall strategy.
• Drive seamless omni-channel creative messaging across all touchpoints.
• Capability Building & Future Readiness.
• Upskill the creative team in AI-enabled design and emerging creative technologies..
• Lead the transition from traditional production models to AI-powered creative production..
• Encourage a culture of experimentation and innovation within the creative function.
• 7-10 years of experience in Creative/Marketing Production, with at least 3-5 years in team leadership roles.
• Proven track record managing creative teams (5-10 people) and overseeing resource allocation/workforce planning.
• Hands-on experience with Adobe Suite + Generative AI tools (e.g., Adobe Firefly, MidJourney, Runway, ChatGPT).
• Demonstrated success in designing and implementing automation workflows (KV adaptation, template-based production).
• Strong background in retail or FMCG marketing, managing high-volume, fast-turnaround creative deliverables.
• Creative & Brand Identity - deliver distinct, consistent, and inspiring brand expression..
• Omnichannel Communication - design impactful campaigns across digital, social, in-store, and experiential touchpoints..
• Marketing Funnel Understanding - craft creative that drives awareness, engagement, conversion, and loyalty..
• Workforce & Resource Management - optimize team capacity and performance across creative workstreams..
• Process & Workflow Design - build agile, AI-powered creative workflows for speed and efficiency..
• Change Management - lead the shift from traditional to AI-driven creative production..
• Retail & Shopper Marketing Insight - strong knowledge of category campaigns, in-store activation, and promotions..
• Data-Driven Creativity - turn analytics into actionable insights to improve campaign impact..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, Industry trends

Job type:

Full-time

• Loyalty Program Strategy: Develop a comprehensive loyalty program strategy using tools such as AIS Points, Serenade, and the myAIS app. Your goal is to enhance customer engagement.
• Data Analysis: Analyze customer behavior and transaction data to identify patterns and opportunities for loyalty initiatives.
• Segmented Marketing: Create segmented marketing strategies to target specific customer groups with personalized offers and communications.
• Strategic Partnerships: Establish and maintain partnerships with external businesses to enhance loyalty program offerings and expand market reach.
• Collaboration: Work closely with marketing, sales, and customer service teams to integrate loyalty strategies across all customer touchpoints.
• Performance Measurement: Measure and report on the effectiveness of loyalty programs, adjusting strategies based on data-driven insights.
• Innovation: Stay informed about industry trends and competitor loyalty initiatives to continually innovate and improve our loyalty offerings.
• Education: Bachelor s degree in Marketing, Business Administration, Economics, or a related field; Master s degree preferred.
• Experience: Minimum of 5 years in a strategic role focused on customer loyalty, preferably within telecommunications or banking sectors.
• Track Record: Proven success in developing and managing customer loyalty programs.
• Analytical Skills: Strong analytical skills with experience in data analysis and customer segmentation.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage diverse stakeholders.
• Proficient in CRM, data analysis tools, and loyalty management platforms.

Job type:

Full-time

• Tracking customer experiences and communicate across online and offline channels, devices, and touchpoints.
• Guiding customer by providing directions, information about stores, facilities, services, and events within the shopping mall.
• Proactively engage with customer and addressing customer inquiries, complaints, and concerns regarding the mall's facilities, services, or specific stores via various channels.
• Collaborating with all departments, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
• Provide customer service when complaints arise and help find the best solutions to make customer satisfied.
• Escalating complex issues or unresolved complaints to higher levels of management for further resolution when necessary.
• Monitoring for any security concerns, coordinating with security personnel to ensure a safe and secure environment for customer.
• Monitoring and reporting maintenance issues, coordinating repairs, and ensuring that the mall's facilities and amenities are properly functioning.
• Providing feedback to improve services and facilities or processes based on recurring customer inquiries or issues.
• Be part of training sessions for outsource, existing touchpoint employees, or specific departments.
• Analyzing customer feedback on touchpoint, as well as preparing reports.
• Supportive of other working and tasks as assigned.
• At least 3 years' experience as a customer experience specialist, or a similar customer support role.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of customer engagement platforms and channels.
• Exceptional interpersonal skills and a client-centered approach.
• Great organizational and time management abilities, Superb communication, collaboration, and problem-solving skills.
• Strong operational skills in day-to-day execution, familiarity for retail business quick serve environment; highly customer focused.
• Service-mind and excellent customer relationship management.
• Able to deal with challenging customers who have difficult requests.
• Ability to multitask and work in a very fast paced environment.
• Ability to initiative new services align by customer trend.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Business Development, Risk Management

Job type:

Full-time

• Convert insights into business recommendations and format proposition plans and cascade to store executions.
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan.
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence.
• Educational background in Business Administration, Engineering or related.
• At least 5 years of experience in Business Development, Business Consultant, Project Management, and PMO.
• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
• Negotiating and influencing skill, Understanding of Thailand's macro/microeconomic, geographic, demographic and customer behavior.
• Customer understanding and empathy.
• Digital commerce and multi-channel awareness.
• Ability to make data-driven strategic decisions.
• Communication and influencing skills.
• Change management skills.
• Risk management skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Compliance, HACCP, Business Development

Job type:

Full-time

• Ensure the DC process is operated in compliance with HAVI s standards, customer s requirements and statutory compliance of policies, procedures, practices, rules and regulations.
• Manage the outsourcing manpower and tasks with a high quality and cost effective manner.
• Develop innovative initiatives to improve operational efficiency and create value for customers, company and employees.
• Lead team to seek for continuous process re-engineering opportunities through the best practice sharing and new technology application to improve the efficiency, quality and cost.
• Monitor the product damage and product & asset loss level are kept within budgeted level.
• Monitor and achieve the target Distribution Efficiency Measurements (DEM).
• Achieve outstanding results in HACCP/ISO/SWA/DQMP/DPI audits and other quality standard requested by customers.
• Ensure safety and security at work.
• Monitor an efficient distribution system to cope with the daily operation needs.
• Financial & Planning.
• Ensure the cost competitiveness in operating expense and achieve the targeted profitability.
• Develop and lead initiatives to ensure all strategic and operating budgets, plans and objectives are achieved.
• Monitor and approve the operating expenses within the authorized limit.
• Study and prepare for the proposal of DC related capital expenditures projects and ensure the implementation after approval.
• Prepare operational budget related to DC.
• Organization & People Development.
• Ensure clear-defined job descriptions for each position are in place in the Warehouse and Transport functions.
• Building a successful team with good team spirit and open communication channels.
• Enhance team performance through sufficient people management skills in leading, motivating, coaching, training, leveraging, sharing information and job enrichment.
• Develop and execute People Plan (succession plan) and Individual Development Plan (IDP).
• New Business Support.
• Collaborate and support business development and key account in the case study of the potential.
• Support business development and key account provide to customers.
• Expand service scope to existing customers..
• Bachelor Degree in Business Administration, Logistics Management, Engineering or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 10 Year experience in logistics field, of which 5 years in a managerial role. Experience in the management of multi-temperature warehouse, Transport service.
• Knowledge in project management and process re-engineering.
• General accounting knowledge is desirable.
• Experience in leading in Engineer to provide facility and fleet maintenance.
• Strategic and logical thinking, analytical, good interpersonal, communication and presentation skills, customer-oriented, people management skills, creative, problem solving skills.
• Independent, hands-on, highly self-motivated, result-oriented, innovative and risk taking, committed, pleasant, high team-spirited and high level of integrity. Easy-going in general but tough in handling critical issues.
• Proficient command of both spoken and written English.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

Job type:

Full-time

• Manage value creating projects aligned with the company and customers strategic business direction.
• Prepare the business cases / proposals on behalf of the company for clients.
• Lead planning and execution of requested or emergency process mandated/requested by clients.
• Build and maintain relationship with the client. Ensure client receives timely feedback on any concerns. As appropriate, provide analysis on behalf of the client.
• Support the preparation of reports and presentations of analytical data for management and team review.
• Internal and external coordination with other business units/customers/suppliers on their requirements.
• Conduct analysis of resource usage and finding new tools or methods to support easier.
• Support cost-effective distribution and timely delivery by understanding network flows, and assist in evaluating project feasibility through financial data analysis, including forecasts.
• Other assignments as delegated by the manager.
• Bachelor degree or higher in Industrial Engineering and Logistics.
• Have 5 years experienced in related filed; Key Account, Solution Logistics Analyst, Business Development.
• Good command of English (verbal and written).
• Able to handle pressure and work under time constraints.
• Able to analyze new project and prepare project for proposing to customer.
• Able to stay self-motivated, results-oriented, and build good relationships.
• Ability to be an effective team player.
• Highly responsible and ability to take ownership of tasks and work independently.
• Skills: Communication, Negotiation, Excel, Data analysis, Problem-solving, Time management, Prioritization and Organization.
• Knowledge: Supply chain processes, Financial modeling, Industry trends.
• Modern Trade experience are encouraged (if any).
• Contact Information:Khun Kansiran Na Ubon (Mim)- Recruitment.
• Thai Beverage Logistic Co., Ltd. (Head Office) (62 Ratchadaphisek Road, Khlong Toei, Bangkok)
• E-mail: [email protected].

Job type:

Full-time

• Initiate new Products/Services/Processes as well as enhance current product proposition and balance among all products in order to achieve the business plan.
• Project Manager
• Leading initiative project and deliver change and impact to all Retail and Consumer Banking businesses.
• Initiate process / business model as well as manage among all product proposition to balance them in order.
• to achieve the optimal financial results.
• Manage new service and new feature enhancement at the initial stage until can transfer to responsible group (Which may have to responsible to develop as well).
• Develop System or Process to support Retaining program by increasing customer satisfaction and creating.
• repetitive purchase / loyalty to existing customers from new product development and service improvement.
• Apply appropriate project management processes to ensure the successful conclusion of a given project.
• Ensure the implementation of retail banking projects with the channel project owners.
• Provide roadmap on the key retail banking initiatives to achieve the retail banking strategy.
• Master s degrees or bachelor s degree Major in any related fields.
• Experience more than 5-8 years in Project Management in consumer lending products and banking business.
• Strong knowledge in the retail banking market in terms of products & services, knowledge and understanding of business model, strength & weaknesses of both bank and non-bank institutions,and understanding of direct and indirect competitors and their products.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Job type:

Full-time

• The successful candidate will play a key role in ensuring that the Virtual Bank s contracts and legal documentation are compliant with applicable laws and aligned with business objectives. The role requires a detail-oriented legal professional who can provide timely, practical, and business-minded legal support in a fast-paced digital banking environment..
• Contract Management.
• Draft, review, and negotiate a wide range of commercial contracts, including service ...
• Draft and review Terms & Conditions (T&Cs) and customer-facing legal documents for all products and services offered by the Virtual Bank.
• Ensure that all contracts and product documentation are aligned with regulatory requirements, internal policies, and risk management standards.
• Develop and maintain contract templates, playbooks, and approval processes to support efficient operations.
• Provide guidance to internal stakeholders on contractual risks, obligations, and mitigation strategies.
• (For Manager level) Supervise junior legal staff and oversee contract governance processes to ensure accuracy, consistency, and compliance across all documentation.
• Legal Advisory.
• Advise on legal and contractual risks, ensuring appropriate protection of the bank s interests across business initiatives.
• Identify potential exposures and propose practical risk mitigation strategies in contract structures and negotiations.
• Provide clear, concise, and business-oriented legal advice to enable effective decision-making.
• Monitor legal and regulatory developments relevant to banking, payments, and commercial contracting..
• Collaboration & Support.
• Work closely with product, procurement, finance, and technology teams to enable smooth contract execution and product rollout.
• Liaise with external counsel and counterparties for complex negotiations or specialized legal issues.
• Support internal audits and reviews involving contractual or legal documentation..
• Bachelor s degree in Law (LL.B.); Master s degree or professional certification (LL.M., Thai Bar, or contract management certification) is a plus.
• 5-8 years of experience in contract drafting and negotiation within the banking, fintech, or technology sectors.
• Strong knowledge of Thai commercial law, civil and contract law, and familiarity with financial service regulations (BOT, AMLO, PDPA).
• Experience drafting Terms & Conditions (T&Cs) and other product-related legal documents preferred.
• Excellent drafting and communication skills in both Thai and English.
• Ability to provide clear, concise, and practical legal advice under tight timelines.
• (For Manager level) Demonstrated leadership ability and experience managing junior team members or overseeing contract workflows..
• Key Competencies.
• Meticulous attention to detail with strong analytical and organizational skills.
• Ability to balance legal rigor with business pragmatism.
• Collaborative and service-minded, with a proactive and can-do attitude.
• Strong sense of integrity and professional ethics.
• Leadership and mentoring mindset (for Manager level)..
• Why Join Us.
• Be part of the founding legal team shaping Thailand s first-generation Virtual Bank under a leading financial group.
• Gain exposure to cutting-edge digital banking, technology partnerships, and innovation-driven projects.
• Work closely with experienced legal and compliance leaders who value mentorship and growth.
• Competitive compensation and long-term career development opportunities..

Skills:

Market Research, Research, English

Job type:

Full-time

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

Finance, Accounting, Negotiation

Job type:

Full-time

• Open Purchase order to supply chain for Wholesales orders.
• Ordering tracking by delivery date to store and monitor actual sales.
• Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
• Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
• Maintain customer database and ensure it is up-to-date.
• Gather market trend information for my manager to share with buyers.
• Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
• Supporting to resolve customer complaints, escalating to my manager where necessary.
• Stock management for wholesales.
• Other assignments deemed appropriate.
• Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
• 2 years commercial experience (sales & marketing) Understand key business functions and selling process.
• Understanding Retail and B2B business and Sales.
• Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
• Selling and Negotiation.
• Customer Handling.
• Able to use Market trend and Data Analysis.
• Communication and Stakeholder Management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Social media, Project Management, English

Job type:

Full-time

• This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing leadership team, customer-facing, operational business teams in designing and implementing a cross-functional and multi-channel target customer experience for FWD.
• Key Responsibilities Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that captures the voice of the customer from key touch-points, employees and social media in continually elevating and refining customer experience objectives and strategies.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

Experience:

5 years required

Skills:

Marketing Strategy, Digital Marketing, Branding

Job type:

Full-time

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..

Skills:

English

Job type:

Full-time

• Acting as the first point of contact for customer inquiries, supporting clients, and troubleshooting issues as needed and handling incoming customer requests in a friendly, empathic and effective manner.
• Ensure all records are accurately updated in the CRM system with strong attention to detail.
• Coordinating with other departments, such as sales, HR, and technical support, to resolve client requests efficiently.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• Excellent interpersonal, communication and organizing skills.
• At least Bachelor s degree in any fields.
• Very good written and spoken English and Thai.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

Job type:

Full-time

• Develop and implement annual event and sponsorship plans aligned with Krungsri s brand strategy and business direction.
• Initiate event concepts and partnership proposals that strengthen brand positioning and customer engagement.
• Oversee project budgeting, timeline, and performance measurement to ensure effective and efficient resource utilization.
• Lead and supervise the event & sponsorship team to achieve departmental goals and uphold brand standards.
• Develop team members capabilities in event management, creative thinking, and stakeholder collaboration.
• Implement process improvements and best practices to enhance productivity and consistency of execution.
• Provide strategic consultation to internal business units on event and sponsorship initiatives that support marketing objectives.
• Advise management on partnership evaluation, event opportunities, and brand alignment.
• Serve as the subject matter expert in event planning, sponsorship negotiation, and ESG integration.
• Manage, coach, and evaluate performance of subordinates to ensure growth and accountability.
• Encourage collaboration, creativity, and a high-performance culture within the team.
• Ensure alignment of individual development plans with department and organizational goals..
• Bachelor s or Master s Degree in Marketing, Mass Communication, Business Administration, or related fields.
• Minimum 10 years of experience in event management, sponsorship, or marketing communications, with at least 3 years in a managerial position.
• Proven experience in handling large-scale corporate events, partnership development, and coordination with external agencies or vendor.
• (https://krungsri.com/b/privacynoticeen).
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LINE: Krungsri Career.

Skills:

Negotiation, English

Job type:

Full-time

• To develop Mall Fashion Jewelry Sport wear and Gear paradise to achieve goal target.
• To assist Senior Leasing Manager in assigned project & able to manage related stakeholders to deliver result as plan.
• To deliver good choices, good shopping environment and good shopping satisfaction to customers by recruiting right tenants and arranging appropriate tenant mix to serve customers needs in each location.
• To support, coordinate, and liaise between tenants and our Tesco related functions (such as construction team, tenant coordinators, and etc.) with design and construction requirements.
• To catch up with new shopping mall trend and opportunity to upgrade our existing malls in term of range offers.
• To maximize utilization of mall space.
• To have quarter business review with key tenants in order to share best practices and knowledge, to understand and solve tenants issues as well as to improve their business performance.
• To liaise between tenant and mall operation team to solve tenant operation problems such as water leakage.
• To treat tenants in fair and responsible manner.
• To make relationship with SME strength franchisor to expand branches.
• To find new opportunity to develop mall space for increase income.
• Bachelor s degree in related fields.
• At least 5 years leasing experience.
• Able to travel alone throughout Thailand.
• Strong negotiation skills and customer service mind.
• Ability to plan, organize work, and work under pressure.
• Marketing and consumer products selling skills are an advantage.
• Good command of English.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

SEO, SEM, Creativity

Job type:

Full-time

• Operate Online content development & media planning based on marketing issues.
• Operate owned media strategy_brand site/Official SNS account/membership site.
• Operate paid media strategy_Display AD/SEO/SEM/OTV in media platform.
• Operate earned media strategy_KOL/WOM penetration/social listening.
• Operate creativity campaign in the focus channels based on marketing issues.
• Collaborative work with internal marketing/research/creative team.
• Negotiate with brand/digital agency.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Set KPI/ROI of own tasks with leader/manager follow.
• What we're looking for.
• 2-4 years of experience in digital marketing, preferably within the consumer goods or retail industry.
• Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
• Proficiency in using marketing analytics tools and platforms to track and measure campaign performance.
• Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Proven project management skills and the ability to work collaboratively in a team environment.
• Familiarity with content creation and graphic design software (e.g., Adobe Creative Suite).
• Passion for staying up-to-date with the latest digital marketing trends and technologies.

Skills:

Sales, Electronics, Negotiation

Job type:

Full-time

• Responsible for sales and business development in Refrigerants and Electronics product segments..
• Develop and execute sales strategies to achieve sales targets and expand market share in assigned industries.
• Plan and conduct customer visits to introduce new products, provide technical consultation, and maintain long-term relationships.
• Identify and pursue new business opportunities with both existing and potential customers.
• Collaborate closely with Product Managers and Technical Support teams to provide solutions that meet customer needs.
• Gather and analyze market trends, competitor activities, and customer feedback to support new product development and marketing plans.
• Provide technical support and troubleshooting to customers on product applications and specifications.
• Prepare regular sales reports, forecasts, and pipeline updates to management.
• Continuously enhance product, market, and application knowledge to improve sales efficiency and effectiveness.
• Recommend process or system improvements to increase overall team performance.
• Bachelor s Degree in Engineering (Chemical, Mechanical, Electrical, or related field).
• Minimum 3-5 years of experience in Technical sales related to Refrigerants, HVAC, Electronics, or Chemical materials..
• Strong understanding of industrial applications, particularly in cooling systems, semiconductors, and electronic component manufacturing..
• Excellent technical knowledge combined with proven sales and negotiation skills.
• Team player, proactive, and result-oriented with a strong sense of responsibility.
• Strong communication and interpersonal skills with a service-minded attitude.
• Able to work independently under pressure with good analytical and problem-solving skills.
• Positive Can-Do attitude with initiative to drive business growth.
• Only shortlisted candidates will be contacted.

Skills:

Research, Product Design, English

Job type:

Full-time

• Works closely with Head of Business Unit to establish each product s business value and support messaging, communication and customer outreach as necessary.
• Define project scope, timelines, resource allocation and work onsite with the team on a daily basis.
• Set ambitious and clear vision / actionable item and communicate it effectively to stakeholders, the team, and the rest of the unit.
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Maintain and refine a prioritized product backlog based on business value.
• Facilitates release planning with stakeholders as well as Bi-weekly demos.
• Integrates usability studies and research into requirements to enhance user satisfaction and ensure customer driven design.
• Bachelor s degree in Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in an IT Manager, Senior IT Manager, or other related leadership positions.
• Strong leader, collaborator, team player, and individual contributor.
• Familiar with Enterprise Business.
• Super logical thinking with platform creation, development process, product design and backlog prioritization.
• Strongly communication skill for what's matter, why and why not to team members and stakeholders.
• Get Thing Done is your DNA. You have growth mind set and learn new things extremely quickly.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.
• Empowers others to fail, learn, and grow.
• Understanding and knowledge of various roles of Retail operation, Supply chain, B2C operation, etc.
• Experimental mindset to drive innovation and drive out of the box ideas - loves and embraces change.
• Good command in English both written and spoken.