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Experience:

7 years required

Job type:

Full-time

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Job type:

Full-time

• Work as a strategic partner with line manager and management team under HC division and company policy.
• Recommend HC strategy to line managers based on general practices, facts and historical data.
• Work with business unit for manpower planning, organization chart and update/rectify job description
• Oversee and ensure company's regulation for recruitment, welfare and compensation, workforce regulation are applied with employees within the business unit.
• Advise Performance Management System (PMS) i.e. goal setting, evaluation process, yearly promotion, salary adjustment and bonus under HC Division and company policy.
• Implement HC development plan for career path/planning, employee development, succession planning and talent management for business unit.
• Proactively building close and effective relationships with management and employees, including providing advice, coaching, and guidance in leadership and HC-related areas.
• Involvement in recruitment including interviewing candidates and ensuring onboarding is smooth and completed.
• Bachelor s or Master s Degree in Human Resource or related Environmental field.
• 3 years of experience in human capital or relevant field.
• Good command in English.
• Systematic the data controlling / Management skills.
• Have ability to do and analyze the data, develop template, and data integrated platform.
• Have ability to initiative for policy development, business guideline, and implementation.
• Good MS-Office skills.
• Good Interpersonal skill and being a change agent.
• Positive working attitude.
• K. Watcharaporn Tel.
• Office of Human Capital
• Chang International Company Limited
• Thaibev Quarter Building, 8-9th Floor, Ratchadaphisek Rd., Khlong Toei, Bangkok 10110.

Experience:

No experience required

Job type:

Full-time

• Own Your Territory: Identify and hunt for top-tier restaurants, bars, and clubs to join the Bistrochat network..
• Manage the Pipeline: Drive the full sales cycle, including prospecting, pitching, negotiating, and closing deals..
• Cultivate Relationships: Act as a dedicated Account Manager for your signed partners, ensuring they are fully optimized and seeing the value in our automation tools..
• Be Autonomous: Manage your own schedule and strategy. Whether you are pounding the pavement in Sukhumvit or meeting owners in Patong, you run your desk like your own business..
• Market Intelligence: Provide feedback on local trends to help us refine our product for the Thai market..
• Who You Are.
• A Natural Closer: You have a proven track record in B2B sales (Especially with Restaurants and Hospitality), ideally within the F&B, hospitality, or SaaS sectors..
• Relationship-Driven: You don t just close deals; you build partnerships. You understand the unique pressures restaurant owners face..
• Self-Starter: You thrive without constant supervision. You are disciplined, organized, and motivated by targets..
• Locally Connected: You are based in (or have an intimate knowledge of) the dining scenes in Bangkok, Phuket, or Pattaya..
• Fluent Communicator: Strong English skills are required; fluency in Thai is Mandatory for navigating local partnerships..
• Why Join Us?.
• Autonomy: We hire adults and trust them to deliver..
• Growth: Be part of a fast-growing tech company expanding across Asia..
• Impact: Help restaurants modernize their guest experience through cutting-edge AI and automation..
• Flexibility: Work from the city that best fits your network and lifestyle..
• How to Apply.
• [email protected].

Experience:

4 years required

Skills:

Management, Sales, Thai, English

Job type:

Full-time

• Drive expansion of BPTW across industries in Thailand.
• Develop and refine sales presentations, proposals, and positioning.
• Identify new business opportunities and growth channels.
• Support client-facing activities when needed.
• Marketing & Brand Building.
• Strengthen BPTW s brand presence and credibility.
• Collaborate on creation social media, video and employer branding content.
• Contribute ideas for campaigns and collaborations.
• Execution & Coordination.
• Translate management direction into clear, actionable plans.
• Coordinate across Sales, Marketing, Content, and partners.
• Ensure projects and tasks move forward on time and at high quality.
• Track progress and provide updates to management.
• Operations & Support.
• Support management in organizing and executing key initiatives.
• Improve workflows and internal coordination.
• Take ownership of tasks and deliver them end-to-end.
• Innovation & AI Tools.
• Identify opportunities to improve efficiency using AI and automation.
• Test tools and implement smarter ways of working.
• What We re Looking For.
• 4-7+ years of experience in B2B, marketing, operations, or similar roles.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills.
• Ability to manage multiple workstreams without losing detail.
• Experience creating presentations and marketing materials.
• Hands-on, proactive, and solution-oriented mindset.
• Interest in Employer Branding, HR, or B2B services.
• Why Join WorkVenture.
• Work with top companies in Thailand.
• Be part of a leading Employer Branding program (BPTW).
• Small but talented team that moves fast, high-impact role with strong ownership.
• Dynamic, collaborative environment with close exposure to management.
• Competitive salary and commission based on experience.

Experience:

2 years required

Skills:

Analytical Thinking, Multitasking, Work Well Under Pressure, Teamwork, Problem Solving, English, Thai

Job type:

Full-time

• Contact agencies and develop business.
• Telephone prospection.
• Developing corporate accounts.
• Quote making and activities implementation.
• Customers follow-up.
• Events organization.
• Animation of Team Building events.
• Database updates.
• Gestion of communication supports.
• Proven experience in sales, including prospecting, lead generation, and closing deals.
• Ability to negotiate and present offers to potential clients effectively.
• Strong communication skills and a result-driven approach to sales.
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient business English skills.
• Experience in event organization.
• Proficient sales skills.
• Result driven.
• Flexible and hard working.
• Very well organized.
• Proactive behavior.
• Meet the deadlines and targets.
• Experience using Asana (or similar project management tools) is a plus.
• Website TB: https://teambuildingbkk.com/.
• Website AA: https://www.amazingadventurebangkok.com/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

Skills:

Compliance, English

Job type:

Full-time

• Develop and implement HR strategies, policies, and programs aligned with the objectives and values.
• Provide strategic guidance and support to senior management on all aspects of human resources management, including talent acquisition, performance management, employee relations, compensation, and benefits.
• Partner with to address employee relations issues, resolve conflicts, and promote a positive work culture.
• Develop and implement performance management processes to ensure accountability, recognize top performers, and support employee development and growth.
• Oversee compensation and benefits programs, including salary administration, incentive plans, and employee wellness initiatives.
• Ensure compliance with employment laws and regulations, including wage and hour laws, equal employment opportunity regulations, and workplace safety standards.
• Analyze HR metrics and trends to identify areas for improvement and develop strategies to enhance organizational effectiveness and employee engagement.
• Provide coaching and development opportunities to staff to enhance leadership capabilities and promote career advancement.
• Stay informed about industry best practices and emerging trends in HR management and employee relations.
• Bachelor's degree in Human Resources Management, Business Administration, or a related field. Master's degree preferred.
• Over 7 years of experience in HRBP.
• Strong understanding of HR principles, practices, and regulations, with demonstrated experience in talent acquisition, employee relations, performance management, and HR policy development.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strategic thinking and problem-solving skills, with the ability to analyze data, identify trends, and develop effective HR strategies and solutions.
• Proven leadership abilities, with experience in leading and developing high-performing HR teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Strong business acumen and the ability to understand and align HR initiatives with organizational goals and objectives.
• Commitment to fostering a diverse and inclusive work environment and promoting employee engagement and development.
• Fluent in English.

Skills:

Scrum, Microsoft Office, Excel

Job type:

Full-time

• Perform project and program management responsibilities including PMO/ EPMO design/ set up and delivery, program road-mapping design, and manage project management processes utilizing a structured project management methodology and formal tools and approaches.
• Support managing full project life cycle delivery from initiation to deployment including project estimation, planning, tracking, scope control, risks & issues management, resource management and status reporting.
• Manage RAID processes including risks, issues, assumptions and dependencies pertaining to projects and interdependencies across technology, operations and business and prepare RAID dashboards.
• Manage integration roadmap, including changes to technology, processes, risk & governance frameworks.
• Perform change management through the lifecycle of the project and program and drive change adoption.
• Generate and publish project health dashboards/ MIS reports to various stakeholders including data gathering, reporting, trend analysis, and presentation of project metrics.
• Track and Report benefit realization Planned Vs Actual during the course of the project.
• Interface and communicate with program and project team, management and stakeholders.
• Work within defined governance processes, policy and standards.
• Essential Qualifications:Thai nationality / Thai native only.
• Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
• Experience in SDLC delivery methodologies including Agile, Waterfall, Scrum, Kanban.
• Excellent project management skills with demonstrated experience of successfully managing large-scale complex cross-functional team within in a global environment.
• Excellent verbal and written communication skills and stakeholder management skills including experience presenting to executive sponsors and to all levels of technical and non-technical staffs.
• Knowledge of Agile project delivery experience, good to have experience working in Scaled Agile frameworks, Portfolio, Product management using Agile tools and methodologies.
• Must be able to learn, understand and apply new technologies as per the project and program needs.
• Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), MS Project, MS Server.
• One or more of Industry certifications - PMP, Prince 2, PMI-ACP, CSM, PSM, SAFe, CSPO.
• Knowledge of Primavera / Clarity/ Jira / Confluence / Azure DevOps/ Power BI is an added advantage.
• Good to have experience working with Agile Transformation project, good understanding of waterfall methodologies and JIRA/ADO administration and configuration knowledge.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Skills:

Business Development, Power point, Project Management

Job type:

Full-time

• วิเคราะห์และประเมินความเป็นไปได้ของโครงการ (Feasibility Study).
• วิเคราะห์ข้อมูลที่เกี่ยวข้องกับ Logistics ( รถ, เรือ, คลังและท่อ).
• ติดต่อประสานงานและสื่อสารภายในองค์กร และคู่ค้าภายนอก.
• จัดทำสัญญาและเอกสารอื่นๆ ที่เกี่ยวข้องกับโครงการ.
• จัดทำ Microsoft Excel (Costing / Analysis) และ Power point (Presentation).
• ปริญญาตรี สาขาวิศวกรรมอุตสาหการ วิศวกรรมโลจิสติกส์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 2 ปี ด้าน Logistics หรือ Project Management.
• มีทักษะด้านการบริหารโครงการและการทำงานร่วมกับหลายฝ่าย (Cross-functional) ได้อย่างดี.
• มีแนวคิดเชิงธุรกิจ และสามารถมองเห็นโอกาสทางการค้าได้.
• มีทักษะการสื่อสารและการนำเสนอที่ยอดเยี่ยม.

Job type:

Full-time

• Act as a trusted HR contact for managers and employees, providing guidance on HR policies, processes, and people matters.
• Collaborate with HRBPs in other countries to align HR activities with the global HR calendar.
• Support manpower planning, maintaining an up-to-date organization chart and job descriptions for all business units.
• Manage employee profiles and updates in the HR system, including rotations, promotions, and transfers.
• Collect, analyze, and deliver HR data and reports to stakeholders (e.g., compensation benchmarks, turnover reports, exit interviews, engagement surveys).
• Partner with the recruitment team to attract and assess talent, participate in interviews, and manage hiring administration.
• Prepare and verify compensation and benefits transactions for HR Shared Services (e.g., overtime, allowances, insurance).
• Coordinate with external agencies for visa and work permit requests.
• Propose and implement HR process improvements to enhance efficiency and employee experience.
• Contribute to HR initiatives that promote a happy and engaging workplace culture.
• QualificationsBachelor s or Master s degree in Human Resource Management or related field.
• Minimum 3 years of HR management experience, preferably with exposure to end-to-end HR functions.
• Strong analytical, detail-oriented, and problem-solving skills with a growth mindset.
• Service-minded and able to work effectively in a diverse, multicultural environment.
• Experience in FMCG or fast-paced industries will be an advantage.
• What We OfferCompetitive salary and benefits package.
• Opportunities for career development and growth within a leading regional company.
• Dynamic, collaborative, and inclusive work environment.
• Employee engagement programs and learning initiatives to support personal and professional development.
• A chance to be part of ThaiBev s journey toward innovation and sustainability.
• Apply Now! Submit your application today and join ThaiBev in shaping a stronger future together.

Skills:

Compliance, English

Job type:

Full-time

• Focus Restaurant & Entertainment Business.
• Monitor overall HR operations include HRM, HRD, and HR Planning.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Manage the recruitment and selection process align with business need.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop HR policies and procedures and enforcing it with strict adherence to compliance.
• Handle and coordinate with the external company concerning the benefits programs to ensure service quality and continuous improvements.
• Manage and monitor the staff and/or expat for overseas assignments in all areas of human resources such as coordinating and arranging for VISA and work permits, setting up, etc.
• Bachelor's degree or higher in Human Resource Management, Political Science, Business Administration or any related fields.
• 10 years up experience in HR Overall management.
• Experiences from Restaurant, Entertainment, Hotel Business.
• Strong HR knowledge to provide HR consultation to management including labor laws knowledge.
• Good command of English.
• Location: The Emsphere at Emdistrict.

Experience:

1 year required

Skills:

Good Communication Skills, English, Mandarin, Korean

Job type:

Full-time

• สามารถทำงานในห้องผ่าตัดได้.
• สามารถติดต่อประสานงานกับหน่วยงานที่เกี่ยวข้องได้
• มีความสนใจด้านการขายเครื่องมือแพทย์ Spine, locking plate, Gamma Nail ( PFNA ),TKA, THA,.
• C-Spine.

Skills:

Compliance, Procurement, Finance

Job type:

Full-time

• Develop and manage the Petroleum development support base - Supply Base infrastructure including warehouse, yard, and jetty to support offshore E&P activities.
• Work closely with the Supply Base operation s team to develop the facilities of the offshore supply base, integration of logistics sub-functional activity (people movement/air/land/marine, accommodation, cargo transport, yard and materials management including cargo carrying unit (CCU) management and material handling equipment (MHE), among others).
• Lead the cost-effective initiatives to support cost optimization for both customer and company sides.
• Prepare related Supply Base contracts and documents including but not limited to logistics plan, business plan including project feasibility for both technical and commercial, procedures, loss prevention philosophy in order to support Supply Base operations taking into account the SSHE, operational, and commercial aspects.
• Manage and control the correctness of Supply Base WBS s creation, budget preparation, and income statements.
• Manage existing customers and explore opportunity for new customers to utilize existing facility and resource efficiently including developing short and long term strategy of Petroleum development support bases.
• Key Accountabilities.
• Develop a logistics strategic plan, business plan and operating plans to be aligned with business strategy (covering both operations and projects) that ensure the ongoing delivery of safe, efficient and cost effective logistics services under Petroleum development support bases.
• Analyze, evaluate and develop business proposals for Supply Base operational activities, and propose to management s approval.
• Analyze, evaluate and develop proper expense and cost structure/work breakdown structure (WBS) to suite with business model including recommendation for cost effectiveness and developing tariff rates.
• Manage and propose work program and budget of Supply Base as well as control all expenditures to be in line with approved budget.
• Prepare related Supply Base contracts and other required plan and documents to support supply base operations taking into account the SSHE, operational, and commercial aspects.
• Ensure the compliance with related internal and external processes and regulations including but not limited to procurement, SSHE aspects.
• Lead, participate in commercial /business negotiation and contract deals related Supply Base operations activities.
• Being contract holder of prepared contracts for both pre-award and post-award including conducting contractor performance reviews.
• Professional Knowledge & Experiences.
• Bachelor s degree in Finance & Accounting/Business/Engineering or related fields.
• Minimum 5-year experience (8-year experience for Senior) in E&P business and operation. Related to Supply Base (Warehouse/Jetty) or Logistic is a plus.
• Experiences in SAP, WBS, Procurement and contract management.
• Good collaboration, problem solving and presentation skills.
• Strong analytical & numerical skills.
• Basic knowledge of Supply Base (Warehouse/Jetty), Contract Management, Logistics, Budget control and statistics.
• Work Location.
• Bangkok - Resident.

Skills:

Sales

Job type:

Full-time

• ดำเนินการหาโอกาสทางธุรกิจ เพื่อเพิ่มรายได้จากการพัฒนาธุรกิจใหม่ๆบน Network ของสถานีบริการน้ำมันบางจากและที่ดินของบริษัท โดยคำนึงถึงการสร้างรายได้และสร้างความพึงพอใจให้ลูกค้า ให้บรรลุวัตถุประสงค์งานของส่วนพัฒนาธุรกิจค้าปลีก.
• ดำเนินการประสานงานด้านการจัดทำแผนธุรกิจ / งบประมาณประจำปี / แผนการจัดการความเสี่ยง และติดตามการรายงานผลการดำเนินงานด้านต่างๆของส่วนพัฒนาธุรกิจค้าปลีก.
• ดูแลพื้นที่เช่าสถานีบริการน้ำมันบางจากพื้นที่ภาคใต้.
• ปริญญาตรีด้านบริหารธุรกิจ/การตลาด/เศษฐศาสตร์.
• มีประสบการณ์ด้านการพัฒนาพื้นที่ค้าปลีกหรือ Real Estate / การขาย / การตลาด 1-5 ปี.
• สามารถขับรถทางไกลได้ และสามารถเดินทางต่างจังหวัดได้ด้วยตัวคนเดียว.
• ทักษะในการเจรจาต่อรอง / ทักษะการปิดการขาย / การทำงานเป็นทีมด้วยใจบริการ / ทักษะการให้คำปรึกษา / การปรับตัวและสร้างสรรค์สิ่งใหม่ / ความมุ่งมั่นอุทิศตนเพื่อองค์กร.
• ยินดีรับนักศึกษาจบใหม่.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Perform daily tracking of shipments via airline portals/websites.
• Monitor and identify shipment irregularities (e.g. offload, partial uplift, missing cargo, special cases).
• Update cargo status accurately and promptly to the Space Planner and Customer Service (CS) team.
• Booking & Operational SupportAssist the Space Planner with pre-booking activities.
• Perform online bookings with airlines.
• Handle basic communication and coordination with airline representatives.
• Costing & System UpdatesUpdate daily operational costs in the internal system.
• Maintain accurate records of freight rates, settled rates, and local handling charges etc.
• Backup for Space PlannerAct as a backup to the Space Planner during leave or absence to ensure business continuity.
• Specific ActivitiesCarrying out any other duties as assigned.
• Bachelor's degree or equivalent in Logistics, Shipping/Airline/ Freight Forwarder or any related field.
• At least 2-3 years experience in airfreight operation import & export.
• Competent and strong in airfreight knowledge and handling.
• Good communication skills & customer service skills.
• Good command of English.
• Be able to handle multiple tasks and pressure from work/Immediately start is a plus.

Experience:

3 years required

Skills:

Microsoft Office, Digital Marketing, English

Job type:

Full-time

• We are looking for a high-performing Sales & Business Development Executive to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the management.
• Medical (Clinic/ Hospital).
• Achieve sales target, expand market within own criteria and seek for new potential prospects.
• Achieve growth and hit sales targets.
• Design and implement a strategic business plan that expands company s customer base and ensure its strong presence.
• Demonstrating or presenting products to targeted group of customer.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Coordinate with each internal department.
• Job requirement for Medical Sales / Business Development Executive.
• BS/MS degree in chemistry, science, business or a related field.
• At least 2 years experience in medical (clinic & hospital) field.
• Possess medical sales license.
• Other General Requirement:-.
• Good in Thai and English language. ( Speaking, reading, writing ) Very good.
• At least 3 years' experience in the sales field.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets.
• Good at negotiation, relation and communication skills.
• Hardworking, ability to travel outstation every day is a must. Occasional work on weekends and work extra hours when necessary.
• Systematic planning, negotiation skills and service mind.
• Excellent presentation, communication, and interpersonal skills.
• Must have own car with driving license.
• Possess medical sales license.
• Send resume version English only.

Experience:

2 years required

Job type:

Full-time

• Support transformation planning, tracking, and reporting.
• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

DevOps

Job type:

Full-time

• Lead product support teams and define support operating models.
• Own product incident management, escalation, and resolution.
• Collaboration with Product Owners and Engineering on backlog prioritization.
• Define SLAs, support KPIs, and service performance reporting.
• Drive root-cause analysis and preventive actions.
• Oversee release readiness and post-deployment reviews.
• Manage stakeholder communication for product issues and risks.
• 7-12 years of experience in product or application support roles.
• Strong leadership and stakeholder management skills.
• Experience with Agile delivery and DevOps Environments.
• Solid understanding of digital products and platforms.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

2 years required

Job type:

Full-time

• Support day-to-day process execution and issue handling.
• Monitor process performance and identify inefficiencies or bottlenecks.
• Assist in documenting SOPs, workflows, and process maps.
• Support process improvement initiatives and pilots.
• Coordinate with business and operational teams on process issues.
• Track process KPIs and prepare operational reports.
• 2-5 years of experience in process operations or business support roles.
• Basic knowledge of process mapping and improvement methodologies.
• Strong coordination and documentation skills.
• Experience with BPM or workflow tools is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

2 years required

Job type:

Full-time

• Provide operational support for digital products and platforms.
• Analyze and triage product issues, defects, and enhancement requests.
• Coordinate with Engineering, QA, and IT teams for issue resolution.
• Support release activities, UAT, and post-release monitoring.
• Maintain product documentation, FAQs, and support knowledge base.
• Track incidents, defects, and service requests through ticketing tools.
• Prepare product performance and issue reports for stakeholders.
• Bachelor s degree in IT, Engineering, Business, or related fields.
• 2-5 years of experience in product, application, or system support.
• Basic understanding of SDLC, Agile, and digital product lifecycle.
• Strong analytical and communication skills.
• Experience with Jira, ServiceNow, or similar tools.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!