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Skills:

Management

Job type:

Full-time

• Be hands on - its one of the job's fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers.
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it's important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Extremely proficient in at least 1 programming language (Java, Scala, C#).
• Strong experience in systems architecture - particularly in complex, scalable and fault tolerant distributed systems.
• Demonstrable experience as a system owner with operational responsibility.
• Proficient in lower level engineering (Garbage collection, context switching, threading).
• DevOps culture - Agility. Leanness. Automation. CI/CD.
• Good understanding of application security.
• Passionate about technology and the Internet.
• Must have worked in a successful agile development team.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Proficiency in more than one programming language.
• sanjose.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Experience:

5 years required

Skills:

Negotiation

Job type:

Full-time

• Identify and pursue new sales opportunities, and deliver presentations demonstrating Cartrack' products and solutions.
• Exceed sales targets with a focus on generating new business and developing existing customers.
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals.
• Acquire new customers by cold calling, networking, and using various Social Media platforms.
• Monthly sales forecast preparation and submission.
• Use CRM to full potential to report, measure and control sales inputs and outcomes.
• Bachelor's Degree in any related field.
• 2-5 years of working as a Sales in any products.
• Prospecting & cold calling experience.
• Strong in communication, negotiation, analytical, and interpersonal skills.
• Computer literacy: MS Words, Excel.
• Own car and valid driving license.

Skills:

Kubernetes

Job type:

Full-time

• Design, build, and operate platform software in Go on Kubernetes.
• Own a part of the platform through delivery and production: controllers, automation, and GitOps.
• Work with InfraOps and the teams who run on the platform, so changes are safe to roll out and easy to use.
• At Senior: lead the design of a component, mentor other engineers, and carry production ownership without day-to-day direction.
• Production software engineering experience. At Senior, you have owned a service or platform component through design, delivery, and production, and you design the solution, not only implement it.
• Go, or a similar systems language you can be productive in quickly.
• Practical Kubernetes in production: workloads, APIs, and how a cluster behaves when something breaks.
• Linux, and the habit of testing what you ship.
• Enough observability to tell whether a change is healthy: metrics, logs, and alerts.
• Clear written and spoken English, including design notes, reviews, and discussion with other teams.
• Comfortable using coding agents in day-to-day work, or able to pick that workflow up quickly. They do not replace judgment, code quality, or owning what you ship.
• Kubernetes past being a cluster user: controllers, operators, or CRDs.
• Cluster API, ArgoCD, or other GitOps.
• Networking, DNS, certificates, or load balancing.
• Contributing to an open-source operator or controller.
• CI/CD for infrastructure.
• Working across several teams in a large engineering organization.
• telaviv.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Skills:

Social media, Leadership Skill, SQL

Job type:

Full-time

• Lead multi-country, multi-site social media operations, owning service quality, response and resolution performance, efficiency, resiliency and cost-to-serve.
• Set standard operating procedures (SOPs) for customer engagement across public and private channels, ensuring timely, empathetic, accurate, and on-brand responses to inquiries, complaints, reviews, and escalations.
• Establish a robust online reputation management framework, including social listening, sentiment analysis, performance reporting, and early-warning mechanisms.
• Own and report core social operations KPIs, including response coverage, response and resolution time, sentiment, escalation rate, quality, and customer experience outcomes.
• Define the operating model across capacity, language coverage, channel mix, routing, vendor strategy, and 24/7 support to deliver scalable, consistent social care.
• Scale social listening, social care, and case-management capabilities using social media tools and platforms.
• Coordinate cross-functional crisis response with Brand, PR, CEG Operations, and other relevant teams, ensuring early risk identification, clear ownership, and disciplined execution.
• Provide timely, executive-ready updates to Agoda leadership on social media trends, customer impact, viral posts, team performance, and recommended actions.
• Design and evolve the organization, language pools, shift strategy, vendor model, and capability roadmap to meet changing business and customer needs in digital landscape.
• Partner with WFM, QA, Training, Analytics to anticipate demand risks arising from seasonality, launches, policy changes, product feedback, viral trends, and external events, and lead timely operational adjustments.
• Lead and develop Team Managers and the broader team, fostering a high-performance culture with strong leadership capability, execution discipline and talent mobility.
• Develop talent and succession plans while strengthening leadership capability through coaching, mentoring, knowledge sharing, training, and targeted development plans.
• Drive leadership effectiveness and organizational engagement by assessing performance; communicating strategy, business updates, and expectations through skip-level 1:1s and team engagement activities.
• Ability to remain calm and make rational, decisive judgments in high-visibility, ambiguous situations with limited information, including viral or reputational crises, while identifying systemic risks before they escalate publicly.
• Address team performance decisively, fairly, and in line with Agoda values.
• 10+ years of progressive leadership experience in large-scale, multi-site, multi-country social care operations within technology, e-commerce, travel, consumer internet, or a high-growth consumer brand.
• Strong strategic thinking combined with exceptional operational execution and the ability to translate strategy into measurable outcomes.
• Proven experience building, scaling, and improving operating models across markets, channels, and customer segments.
• Advance stakeholder management and influencing capability, including credibility with senior leadership.
• Experience leading and developing managers, building high-performing teams, and creating resilient leadership pipelines.
• Strong analytical capability, including the ability to use data to diagnose performance issues, identify emerging risks, and prioritize investment.
• Working knowledge of social media listening, engagement, and case-management tools (e.g. Sprinklr, Sprout Social, or Meltwater).
• Working knowledge of SQL.
• Experience working in regulated, high-growth, or highly localized markets.
• Strong experimentation mindset, with experience testing and scaling new service, automation, or engagement models.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Working Hours: Regular Shift with some after-hours/on-call on a need basis for crisis management.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Skills:

Web development, Agile Development, Software Development

Job type:

Full-time

• เรียนรู้และร่วมพัฒนา Web / Mobile Application ภายใต้การดูแลของ Senior Developer.
• ร่วมทำงานในกระบวนการ Agile เช่น Daily Standup, Code Review และ Sprint Planning.
• พัฒนาและทดสอบระบบด้วยเทคโนโลยีที่ใช้จริงในองค์กร เช่น React, Node.js, JavaScript, SQL.
• สนับสนุนการพัฒนา Feature และแก้ไข Bug ตาม Requirement ของลูกค้า.
• ศึกษาและทดลองเทคโนโลยีใหม่ ๆ เพื่อปรับใช้กับโปรเจกต์จริง.
• การรับรองคุณสมบัติ.
• กำลังศึกษาอยู่ชั้นปีที่ 3-4 สาขาวิศวกรรมคอมพิวเตอร์ วิทยาการคอมพิวเตอร์ เทคโนโลยีสารสนเทศ วิศวกรรมซอฟต์แวร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีพื้นฐานการพัฒนา Web / Mobile Application เช่น HTML, CSS, JavaScript, React, Node.js หรือภาษาอื่น ๆ ที่เกี่ยวข้อง.
• เข้าใจการทำงานของฐานข้อมูล ทั้ง SQL (MySQL, PostgreSQL) และ NoSQL (MongoDB, Firebase).
• เข้าใจหลักการเชื่อมต่อระบบและ API เช่น RESTful API, JSON, Authentication และการเชื่อมต่อระหว่าง Frontend-Backend.
• มีพื้นฐานการใช้เครื่องมือพัฒนาและควบคุมเวอร์ชัน เช่น Git/GitHub, VS Code, Postman รวมถึงเข้าใจการทำงานแบบ Branch / Pull Request / Code Review.
• เข้าใจแนวคิดเบื้องต้นของ Software Testing (Unit Test / Integration Test).
• มีความสนใจด้าน UI/UX และสามารถออกแบบหรือปรับปรุงหน้าจอให้เหมาะกับการใช้งานจริง.
• พร้อมเรียนรู้เทคโนโลยีใหม่ ๆ มี Growth Mindset เปิดรับ Feedback และสามารถปรับตัวได้ดีในทีม Agile/Scrum.
• มีทักษะการสื่อสารที่ดีทั้งภาษาไทยและอังกฤษ โดยสามารถอ่านเอกสารทางเทคนิค หรือสื่อสารกับทีมที่ใช้ภาษาอังกฤษได้.
• หากมีผลงานจริงใน GitHub / Portfolio / เว็บไซต์ส่วนตัว หรือผ่านการฝึกงานด้าน Software Development จะพิจารณาเป็นพิเศษ.

Experience:

5 years required

Skills:

ERP, Procurement, Automation, SAP, Oracle

Job type:

Full-time

• Serve as the subject matter expert for the organization's ERP platforms.
• Translate business requirements into end-to-end ERP solutions covering configuration, enhancements, integrations, and reporting.
• Design and oversee applications and interfaces connected to the ERP core, including procurement portals, HR systems, banking interfaces, and data platforms.
• Review functional and technical designs delivered by the vendor team to ensure quality, fitness for purpose, and alignment with standards.
• Service Performance & Operational Excellence.
• Ensure the stability, availability, performance, and support effectiveness of ERP and related applications.
• Drive continuous service improvement through enhanced processes, tools, and monitoring.
• Lead process improvement and automation initiatives across Finance, HR, Procurement, and Corporate functions to increase productivity and operational efficiency.
• Stakeholder & Demand Management.
• Partner with business stakeholders to understand their priorities, pain points, and upcoming needs.
• Manage the demand pipeline by assessing requests, estimating effort, setting priorities, and planning delivery.
• Align technology solutions with business objectives, and communicate status, risks, and trade-offs clearly.
• People Leadership & Capability Development.
• Lead the partner vendor team (TCS), managing performance, delivery quality, and adherence to contractual SLAs.
• Drive capability development, knowledge transfer, and succession planning for key roles.
• Plan resources and capacity to meet business demand.
• Foster team engagement and a culture of ownership and continuous improvement.
• Bachelor's degree or higher in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or related fields.
• Professional certifications in ERP, Project Management, Business Analysis, IT Service Management, or related disciplines are an advantage.
• Experience.
• 5-8 years of experience in ERP applications, enterprise systems, or business application management.
• Proven experience in ERP solution design, implementation, enhancement, and support.
• Experience managing end-to-end application lifecycle, including requirement gathering, design, testing, deployment, and post-implementation support.
• Experience working with cross-functional stakeholders, particularly Finance, Human Resources, Procurement, and Corporate Functions.
• Experience managing vendors and outsourced service providers, including performance monitoring and SLA management.
• Experience leading process improvement, system enhancement, or automation initiatives.
• Hands-on experience with a large-scale enterprise ERP such as SAP (ECC / S/4HANA), Oracle (EBS / Fusion Cloud), or Microsoft Dynamics (AX / D365). Candidates from any major ERP platform are welcome; SAP S/4HANA or RISE with SAP experience is a plus.
• Certification.
• Skill and Knowledge.
• Strong knowledge of enterprise ERP platforms (SAP, Oracle, Microsoft Dynamics) and system integration (interfaces, APIs, middleware).
• Understanding of Finance, HR, Procurement, and Corporate business processes.
• Ability to analyze business requirements and translate them into practical technology solutions.
• Knowledge of application development lifecycle (SDLC), IT service management, and operational support processes.
• Proficiency in stakeholder management, business partnering, and vendor management.
• Strong analytical, problem-solving, planning, and prioritization skills.
• Effective communication, presentation, and influencing skills.
• Ability to lead process improvement, automation, and continuous improvement initiatives.
• Knowledge of project coordination, resource planning, and service delivery management.
• Ability to work collaboratively with cross-functional teams in a dynamic business environment.
• TRUE CORPORATION.

Experience:

3 years required

Skills:

Electrical Engineering, AutoCAD, Project Management, Negotiation, English

Job type:

Full-time

• Conduct site surveys, prepare TORs and equipment specifications, and compare technical proposals for contractor selection.
• Review and approve shop drawings, single-line diagrams (SLD), and materials to ensure compliance with contracts and relevant electrical standards.
• Manage project master schedules, budgets, risks, and change requests.
• Monitor contractors' quality control (QA/QC) and environmental, health, and safety (EHS) compliance on-site.
• Coordinate regulatory approvals with relevant authorities, including MEA, PEA, EGAT, ERC, and other applicable agencies.
• Oversee testing and commissioning activities through to the Commercial Operation Date (COD).
• Inspect completed work, verify handover documentation, and develop post-installation maintenance plans.
• Support the Sales team in reviewing TORs, preparing Bills of Quantities (BOQ), reporting project status to management, and developing standardized project documentation with the PMO.
• Bachelor's degree or higher in Electrical Engineering (Power), with an Electrical Engineering License at Associate Engineer level or above.
• 3-5 years of experience managing solar energy or electrical power projects, with at least 2 successfully completed projects, preferably from Solar EPC or engineering consulting companies.
• Good understanding of permitting processes with MEA, PEA, and EGAT, as well as relevant electrical safety standards.
• Ability to interpret electrical drawings, technical specifications, and TORs. Proficiency in AutoCAD, PVsyst, MS Project, and English technical documentation.
• Strong project management, negotiation, problem-solving, and communication skills, with the ability to present technical information clearly to management.
• Valid driving license and willingness to travel to project sites outside Bangkok.
• Experience in government projects or PMP certification will be considered an advantage.
• Level 1: Project Engineer / Junior Project Manager.
• Objective: Support project managers with technical coordination and project monitoring, while independently managing small-scale projects.
• Prepare and monitor project schedules, progress reports, and meeting minutes.
• Verify equipment specifications and supplier documentation against TORs and approved drawings.
• Coordinate on-site activities, contractors, and equipment installation schedules.
• Participate in Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning activities.
• Prepare and compile project handover documentation.
• Additional.
• 1-3 years of experience in solar energy, building electrical systems, or energy-related project engineering.
• Electrical Engineering License at Associate Engineer level or above.
• Level 3: Senior Project Manager / Head of Energy Projects.
• Objective: Develop project standards and manage the energy project portfolio across processes, people, and business growth.
• Manage the project portfolio, prioritize projects, and allocate resources effectively.
• Analyze project feasibility and return on investment (ROI) to support Go/No-Go decisions.
• Recruit, lead, and develop project managers and project engineers.
• Prepare project portfolio reports for senior management and propose business development strategies.
• Additional.
• At least 7 years of experience in energy project management, including experience managing multiple projects or project portfolios.
• Electrical Engineering License at Professional Engineer level or above.
• Experience in government bidding processes and contract negotiations.
• PMP certification will be considered an advantage.

Experience:

3 years required

Skills:

Appsflyer, Fast Learner, Multitasking, Korean, English

Job type:

Full-time

• Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication -.
• Work with the Customer's App development team to troubleshoot any SDK implementation issues.
• Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues.
• Enrich our client Knowledge Base with relevant technical information.
• Create and lead support improvement processes across the company.
• Korean native speaker, advanced proficiency in English, both written and spoken.
• Passion for Superior Client Experience, people person, adaptive to multi cultural environments.
• 3+ years of experience in technical customer support and superior communication skills for complicated issues.
• Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills.
• Highly adaptable, fast learner, inquisitive.
• Multitasking with clear understanding of priority, and ability to work independently.
• Web / mobile marketing and digital advertising experience.
• Ability to integrate, test, and troubleshoot mobile SDKs.
• Background in web/ Mobile development or QA.
• Experienced in LLM and AI Agent.
• Being referred by an AppsFlyer team member.
• As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
• As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In." Oren Kaniel, CEO.

Skills:

Problem Solving, YouTube

Job type:

Full-time

• Medium and short-term forecasting.
• Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends.
• Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning.
• Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC.
• Shrinkage planning.
• Manage planned shrinkage (external and internal) based on team's capacity.
• Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '.
• Levers planning.
• Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement.
• Planning of demand suppression in the form of demand levers.
• Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.
• Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.
• Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).
• Support new team members and interns.
• Process improvement.
• Other activities as defined by WFM Manager.
• Prepare related WFM report.
• Nice to have.
• Experience in capacity planning within/outside contact center environment.
• Competencies.
• Agoda & function specific processes.
• Analytical Ability & Problem Solving.
• Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available.
• Data analysis.
• Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization.
• Data driven strategy.
• Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Behavior.
• Definition.
• Continuous improvement.
• Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together.
• Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success.
• Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• High-level written & verbal language/communication skills.
• Intermediate or above computer literacy (MS Excel particularly).
• High level problem solving / analytical reasoning skills.
• Working knowledge on the basics of WFM functions and terminologies.
• Experience.
• Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits.
• Trainings.
• OJT, capacity planning onboarding, high level training on other WFM functions.
• Location: The role is to be based out of Bangkok, Pune, Gurgaon or Kuala Lumpur Only. Visa & relocation will be provided.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Skills:

Microsoft SQL Server, SQL, English

Job type:

Full-time

• Monitor incoming data to ensure on timeline and data completeness.
• Working with internal and external team on any data query.
• Manipulate database query and ensure on data quality.
• Maintains and enhances the quality on databases by identifying and implementing quality control measures and procedures.
• Prepare report per request.
• Bachelor's degree or equivalent Req.
• Two (2) years' work experience in a technical environment with basic programming skills. Req.
• Strong PC literacy skills including Word, Excel, Access, with an understanding of relational databases.
• Ability to carry out moderate analysis and information gathering to resolve problems on non-routine matters.
• Basic to intermediate proficiency in English (written and spoken).
• Familiarity with Microsoft SQL Server.
• Required Skills.
• Analytical Thinking; Databasing; Information Collection; Problem Resolution.
• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
• IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Experience:

8 years required

Skills:

Automation, Architecture, ERP, Software Development, Negotiation

Job type:

Full-time

• Serve as the subject matter expert for Sales & Distribution applications, including Point of Sale (POS), Distributor Management System (DMS), and related sales platforms.
• Translate business requirements into end-to-end solutions covering order-to-cash, pricing and promotions, distributor and retail operations, and sales reporting.
• Design and oversee integrations between sales applications and the ERP core, as well as connected systems such as CRM, e-commerce, payment, loyalty, and data platforms.
• Review functional and technical designs delivered by the vendor team to ensure quality, fitness for purpose, and alignment with standards.
• Service Performance & Operational Excellence.
• Ensure the stability, availability, performance, and support effectiveness of POS, DMS, and related sales applications, including store and distributor operations.
• Drive continuous service improvement through enhanced processes, tools, and monitoring.
• Lead process improvement and automation initiatives across Sales, Distribution, Trade Marketing, and Channel operations to increase productivity and operational efficiency.
• Stakeholder & Demand Management.
• Partner with sales, channel, and distribution stakeholders to understand their priorities, pain points, and upcoming needs.
• Manage the demand pipeline by assessing requests, estimating effort, setting priorities, and planning delivery.
• Align technology solutions with business objectives, and communicate status, risks, and trade-offs clearly.
• People Leadership & Capability Development.
• Lead the partner vendor team (TCS), managing performance, delivery quality, and adherence to contractual SLAs.
• Drive capability development, knowledge transfer, and succession planning for key roles.
• Plan resources and capacity to meet business demand.
• Foster team engagement and a culture of ownership and continuous improvement.
• Bachelor's degree or higher in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or related fields.
• Professional certifications in ERP, Project Management, IT Service Management, Business Analysis, or related areas are preferred.
• 8-12 years of experience in enterprise applications, sales systems, or digital platforms, with strong exposure to Sales & Distribution processes.
• Proven experience in designing and delivering systems across the retail sales chain, such as POS, store and channel inventory, distribution management (DMS), sales tracking, and partner / dealer management systems.
• Experience leading large-scale application projects and cross-functional initiatives from requirements gathering through deployment and stabilization.
• Strong experience in stakeholder management across Sales, Distribution, Trade Marketing, and Channel Operations.
• Experience managing vendors, system integrators, and outsourced service providers, including contract governance and SLA management.
• Experience driving process improvement, automation, and digital transformation initiatives.
• Experience leading teams, project squads, or virtual teams in a matrix organization.
• Strong knowledge of Sales & Distribution business processes, including Order-to-Cash (O2C), Sales Operations, Distributor Management, Pricing, Promotions, and Trade Execution.
• Expertise in retail commercial systems, including POS, inventory,DMS, sales tracking, and partner / dealer management.
• Strong understanding of enterprise application architecture, system integration, and data flows between ERP and surrounding systems.
• Knowledge of software development lifecycle (SDLC), project delivery methodologies, and IT service management practices.
• Strong vendor management, contract governance, and service delivery management capabilities.
• Excellent stakeholder management, business partnering, negotiation, and influencing skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to lead initiatives, manage priorities, and drive execution across multiple projects and stakeholders.
• Strong communication and presentation skills, with the ability to engage both technical and business audiences.
• Knowledge of process automation, digital transformation, and continuous improvement methodologies.
• Resource planning, capacity management, and team leadership capabilities.
• TRUE CORPORATION.

Experience:

6 years required

Skills:

Leadership Skill, Power point

Job type:

Full-time

• Lead a team of Payment & Ops Support specialists.
• Lead, develop, and inspire a team of Payment & Operations Support Specialists.
• Set clear performance expectations and monitor team productivity and quality through structured KPIs and SLAs.
• Provide consistent, constructive coaching and performance feedback; identify gaps early and implement targeted action plans.
• Manage attendance, conduct, and team wellbeing with empathy and consistency.
• Drive talent growth by participating in recruitment, onboarding, and career development conversations.
• Act as a deputy for the Regional Customer Services Manager when required.
• Processing payment escalations.
• Interco/Merchant Commission Escalations.
• Cancelling & manually authorizing complex payments.
• Processing stuck refund via logging in to payment gateways' interfaces.
• Serve as a subject-matter expert - applying real-world payment industry knowledge to diagnose, triage, and resolve operational issues quickly.
• Oversees traffic distribution, reporting and analysis.
• Liaise with relevant stakeholders to source and distribute data for evaluation.
• Analyze operational data to uncover trends, root causes, and improvement opportunities.
• Leverage tools such as Excel, SQL, Tableau, or equivalent BI tools to translate raw data into actionable insights.
• Coordinate & delegate task ownership among team.
• Monitor and analyze Payment insights.
• Review and identify compliance opportunities across SOP, system process & regulatory requirements across a range of priority topics.
• Find and escalate root cause drivers of opportunities, identifying patterns and trends across teams.
• Identify and escalate business process & system improvement opportunities to improve customer experience, agent adherence and reduce inefficiencies/financial loss.
• Partner & liaise with a range of stakeholders to drive continuous improvement.
• Engage with operations leaders & FIN stakeholders to provide targeted, actionable insights for improvement.
• Partner with project leaders, Change Enablement leaders & L&D to provide people/process/system insights and improvement suggestions.
• Own issue improvement.
• Lead deep-dive investigations into recurring or high-impact payment issues.
• Drive and/or participate in mini-projects and process improvement initiatives end-to-end.
• Instill a continuous improvement mindset across the team - championing a culture where every inefficiency is an opportunity.
• Onboard new Payment & Ops Support Specialists.
• Coach and mentor new Payment & Ops Support specialists.
• Experience: 6+ years of blended experience in payment operations, financial services, project management, customer support, or contact center operations, with a minimum of 2 years in a people-management or managerial role.
• Payment operations expertise: Direct experience handling payment escalations, refunds, chargebacks, disputes, authorizations, reconciliation, or gateway-level issue resolution.
• Financial services background: Hands-on professional experience at a payment gateway, fintech company, e-wallet provider, digital bank, merchant acquirer, or card scheme is strongly preferred.
• Data acumen: Strong ability to analyze operational data, identify trends, and present insights clearly; proficiency in Excel and PowerPoint is required; SQL, Tableau, or BI tools are a strong advantage.
• Risk & compliance awareness: Understanding of financial controls, regulatory requirements, customer risk, and opportunities to prevent errors, financial loss, and compliance incidents.
• Effective communication: Ability to explain payment and operational findings to stakeholders and produce clear reports, summaries, and improvement recommendations.
• People management: Demonstrated ability to coach, mentor, motivate, and manage team productivity, quality, attendance, and performance.
• Problem solving & continuous improvement: Ability to investigate complex, multi-layered issues, define root causes, and drive resolution independently.
• Teamwork & collaboration: Trusted partner across multiple functions, including Operations, Finance, Payments, Risk, and Compliance; reliable under pressure.
• Ownership: Demonstrated ownership, accountability, attention to detail, and resilience in fast-paced, dynamic, multicultural environments.
• English proficiency: Excellent command of spoken and written English; the ability to speak and write in any additional language will be preferred.
• Experience with payment gateways, card schemes, merchant acquiring, digital wallets, fraud operations, or transaction monitoring.
• Knowledge of Agoda products, payment processes, and post-booking customer-service procedures.
• Consistency and reliability / Flexibility and agility.
• Emotional intelligence & control, calm, patient.
• Empathy and common sense.
• Strong facilitation and presentation skills.
• Freedom from prejudice, able to evaluate without biases.
• Leadership skills - ability to lead and organize small group of individuals.
• Presentation (Excel, PowerPoint).
• Working Shift: 5 days rotating shift schedule, with weekends and Public Holiday included (shifts rotate throughout the week). Additional working hours may be required based on specific business needs.
• Location: This position will be working in Bangkok, Thailand. Relocation support eligibility is provided.
• Qualification/Suitability check -> SHL G+ -> First interview with Payment RCSM -> Candidates who pass the 1st interview will proceed to final interview with Lead SPM.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Experience:

5 years required

Skills:

Accounting

Job type:

Full-time

• Guide customers through the full onboarding journey for Cloudbeds' accounting and financial features, including chart of accounts mapping, tax configuration, revenue recognition setup, and reconciliation workflows.
• Understand each customer's unique business process (how they handle night audits, folio management, accounts receivable, and month-end close), and translate that into a properly configured Cloudbeds environment.
• Support customers in connecting Cloudbeds to third-party accounting software and ERP ...
• Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach.
• Contribute to onboarding documentation, how-to guides, and best-practice resources for hospitality accounting workflows.
• Collaborate with Product and Engineering to relay customer feedback, identify recurring pain points, and help shape the product roadmap.
• Serve as a subject matter resource on hospitality bookkeeping and accounting practices for internal teams and customers alike.
• You may be required to join the Onboarding Project Manager or Sales team to help guide customers through the accounting and financial features conversation, or the full onboarding journey.
• What Sets You Up for Success.
• 5+ years of hands-on hotel accounting experience (required; hospitality-adjacent accounting does not qualify).
• Practical understanding of accounting fundamentals: general ledger, accounts receivable/payable, revenue recognition, reconciliation, and financial reporting.
• Experience using PMS-to-accounting integrations (required) and familiarity with Carmen Accounting (required).
• Tech-savvy: comfortable navigating SaaS platforms and learning new software tools quickly.
• Strong customer-facing communication: able to explain complex accounting concepts in simple, clear language to non-technical accountants, and to translate accountant needs for technical teams, with a customer-first mindset.
• Strong analytical mindset: ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically.
• Fluent in Thai and English; ability to communicate clearly in writing and on calls across global time zones.
• Bonus Skills to Stand Out.
• Has helped set up PMS-to-accounting integrations.
• Technical experience with accounting middleware or integration platforms (tools that automate data flows between systems and accounting software).
• Knowledge of regional accounting standards and tax requirements across Thailand.
• Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Winner - Hotel Management Software | HotelTechAwards (2026).
• Overall 10 Best Places to Work | HotelTechAwards (2026).
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026).
• Finalist - Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026).
• Most Loved Workplace Certified (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling, and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Experience:

2 years required

Skills:

Korean

Job type:

Full-time

• Lead a team of approximately 15 contact center agents in an inbound contact center setup.
• Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met.
• Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis.
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.
• Ensure the proper and effective implementation of new and existing customer service structures & procedures.
• Understand & analyze multi channel traffic reports, proactively make suggestions for improvement.
• Monitor team attendance, document infractions and implement corrective action.
• Assist with planning/organizing the proper coverage & align staffing.
• Supervise the quality assurance process and related training of staff members to ensure quality customer service.
• Participate in recruitment activities (screening, interviewing).
• Act as a backup of Regional Manager if needed.
• At least 2 years of people management experience in a contact center environment.
• Excellent English & Korean communication skills (verbal & written).
• Able to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance.
• Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals.
• Ability to handle multiple projects and effectively manage timelines.
• Experience in hiring, training, coaching and people management practices.
• Proficiency in Microsoft products including Word, Excel and PowerPoint.
• Experience in managing stakeholder is a plus.
• Experience in managing remote teams is an advantage.
• A highly diverse, multicultural work environment.
• Flexible Hybrid Work Model (with a one-time WFH allowance).
• A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards.
• Agoda staff discount on bookings.
• Career development opportunities.
• Supplemental medical & life insurance.
• Employee well-being programs.
• seoul.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Experience:

8 years required

Skills:

Management

Job type:

Full-time

• Work closely with senior stakeholders and colleagues on developing their teams to achieve ambitious business strategies, e.g., new ways to engage with partners, product innovation models, building culture and organization structure, and the necessary work to maintain high standards of performance and high employee engagement.
• Use data to inform strategy, track and measure impact of programs tied to business output.
• Provide proactive analysis of data to identify patterns and provide actionable recom ...
• Patterns of employee behavior such as attrition, promotion, performance management outcomes,.
• Employee sentiment surveys.
• Demographic patterns.
• Employ innovative methods to scale capability, that go beyond traditional learning, including role and organizational design, process and tools improvement, various learning modalities, etc.
• Be a trusted advisor to leadership and play a critical role in enhancing their effectiveness through assessment, feedback and coaching.
• Promote People compliance and operations to minimize regulatory violations and prevent rework.
• Lead organizational change initiatives that strengthen adoption of new ways of working, improve employee engagement, and enable sustainable performance outcomes.
• Apply change management, stakeholder engagement, and communication strategies to help teams navigate transformation and embed lasting behavioral and cultural change.
• What You'll Need to Succeed.
• 8+ years of experience in strategic or management consulting and/or relevant experience in Talent Management and People operations at a multi-national organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Facilitating and coaching with an ability to clearly articulate messages to a variety of audiences.
• Ability to bring business perspectives and facilitate outcomes is critical, and will be magnified with rich experience in HR, particularly in organizational design, onboarding, compensation, business consulting, and data analysis.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong problem-solving and ability to work with data to identify patterns and generate actionable insights.
• Excellent communication skills and experience in meeting and presenting to senior executives.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment.
• Ability to effectively handle ambiguity and adapt in a constantly changing business environment.
• Display of humility, flexibility, excellent interpersonal skills, and the ability to lead critical conversations is paramount.
• Flexibility and a sense of humor are a must.
• This role is Based in Bangkok.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Skills:

Creative Thinking, Employer Branding, Branding, Social media

Job type:

Full-time

• Collaborate with hiring managers to understand staffing needs and develop effective talent acquisition strategies.
• Source, screen, and interview candidates for both IT and Non-IT positions, ensuring a high-quality candidate experience.
• Manage end-to-end talent acquisition processes, including job postings, candidate assessments, and offer negotiations.
• Utilize innovative sourcing methods, such as social media, networking events, and industry-specific platforms, to attract diverse talent pools.
• Build and maintain a talent pipeline for critical positions to ensure a proactive approach to talent acquisition, including track pipeline, risks, timelines, and next actions.
• Develop and execute comprehensive employer branding strategies to promote the company as an employer of choice, and ensure a consistent candidate experience through interview.
• Leverage social media platforms and other channels to showcase the company's culture, values, and employee success stories.
• Collaborate with marketing and communication teams to align employer branding efforts with overall corporate branding initiatives.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as a talent acquisition professional, with a focus on both IT and Non-IT positions.
• Strong understanding of the IT industry and knowledge of technical roles and skills.
• Exceptional communication and interpersonal skills.
• Creative thinking and the ability to develop and implement innovative employer branding strategies.
• Familiarity with social media and online presence management.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Experience organizing and participating in industry events and career fairs.

Experience:

4 years required

Skills:

Business Development, English

Job type:

Full-time

• Thai Nationality Only.
• Bachelor's degree in Business, Marketing, IT, or a related field..
• 2 - 5 years of experience in Business Development, Partner Management, Channel Management, Sales, or a related role..
• Experience in the IT or technology industry is preferred..
• Strong communication, coordination, and relationship-building skills..
• Good command of English for communication with regional and global technology partners..
• Proactive, organized, and comfortable working with multiple partners and priorities..
• Able to work across commercial, marketing, and technical teams..
• Curious about technology and willing to continuously learn new solutions and market trends.

Skills:

Procurement, Negotiation, English

Job type:

Full-time

• Build and execute tailored sales strategies for high-value accounts in the data center, telecom, and M&E sectors. Identify growth opportunities and position Vertiv as a strategic partner.
• Establish and maintain relationships with senior decision-makers and influencers. Lead consultative discussions to understand business challenges and align Vertiv solutions to customer goals.
• Own the end-to-end sales cycle from lead generation to deal closure. Develop compell ...
• Stay ahead of industry trends, competitive dynamics, and customer needs. Provide actionable insights to internal stakeholders to refine go-to-market strategies.
• Partner with internal teams (e.g., LTS, CTS, Bid Management, Product, and Marketing) to ensure alignment and seamless execution of sales initiatives.
• Deliver accurate sales forecasts and pipeline updates. Provide strategic input to leadership on market developments and account performance.
• Champion long-term customer success by proposing tailored programs and solutions that drive operational efficiency and business outcomes.
• Minimum of 10 years of enterprise sales experience, preferably in data center, telecom, or M&E industries.
• Proven track record of individual sales success, including closing complex, high-value deals.
• Deep understanding of Colo, Telecom, and M&E verticals, including infrastructure, operations, and procurement cycles.
• Strong strategic thinking and solution-selling capabilities.
• Excellent communication and negotiation skills in English and local language.
• Ability to work independently in a fast-paced, performance-driven environment.
• Experience engaging with C-level executives and navigating complex stakeholder landscapes.
• Chinese language skills are highly desirable and will be considered a significant advantage.
• PHYSICAL & ENVIRONMENTAL DEMANDS.
• Please list all physical and environmental demands that may performed on a regular basis.
• TIME TRAVEL REQUIRED.
• (None, 10%, 25%, 50%, 75%).

Skills:

Teamwork, Accounting, Financial Analysis

Job type:

Full-time

• สังกัด: สายงานบริหารการเงิน.
• ผู้บังคับบัญชา: ผู้ช่วยกรรมการผู้จัดการใหญ่ (EVP Team Leader).
• ผู้อำนวยการฝ่ายอาวุโส ผู้บริหารฝ่าย (SVP Team Leader).
• ผู้อำนวยการฝ่าย ผู้บริหารฝ่าย (FVP Team Leader).
• ผู้ใต้บังคับบัญชา: -.
• วัตถุประสงค์หลัก: ให้คำแนะนำในการวางแผน และจัดทำกลยุทธ์ของการบริหารจัดการด้านการเงิน โดยเป็นศูนย์กลางระหว่างธนาคารกับบริษัทในเครือธนาคารตามขอบเขตสัญญาว่าจ้างบริการงาน Shared Service การบริหารจัดการและควบคุมงบประมาณของบริษัทที่ดูแล.
• Job Responsibilities.
• งาน Shared Service.
• 1 การบริหารจัดการด้านการเงินโดยเป็นศูนย์กลางระหว่างธนาคารกับบริษัทในเครือธนาคาร ตามขอบเขตสัญญา ว่าจ้างบริการงาน Shared service การบริหารจัดการและควบคุมงบประมาณของบริษัทที่ดูแล.
• 2 การบริหารจัดการ และควบคุมงบประมาณของบริษัทที่ดูแล.
• 3 งานเบิกจ่ายของบริษัทที่ดูแล.
• 4 การสรุปข้อมูลการให้บริการ Shared service ให้กับบริษัทที่ดูแล เพื่อเรียกเก็บเงินจากบริษัท เป็นรายไตรมาส.
• 5 การวิเคราะห์ข้อมูล จัดทำรายงาน และจัดทา Presentation เพื่อนำเสนอให้กับคณะกรรมการบริษัทที่ดูแล.
• 6 การจัดประชุมสามัญผู้ถือหุ้นประจำปีของบริษัท (AGM Meeting).
• 7 การจัดทำรายงานด้านความเสี่ยง และทบทวนกฎระเบียบต่างๆ ของบริษัทที่ดูแล.
• 8 การจัดทำเอกสารสำคัญที่เกี่ยวกับหน่วยงานราชการให้กับบริษัทที่ดูแล.
• งานสนับสนุนสายงาน.
• งาน Admin (Shared Service).
• 1 การเบิกจ่ายค่าใช้จ่ายของบริษัทให้กับคู่ค้าภายในประเทศและต่างประเทศ.
• 2 การเบิกจ่ายค่าใช้จ่ายเงินทดรองจ่าย (Advance Payment).
• 3 การเบิกจ่ายค่าใช้จ่ายของพนักงานบริษัท.
• 4 การปรับปรุง / เพิ่มรายชื่อคู่ค้าของบริษัท ในระบบการจ่ายเงิน.
• Required.
• ต้องมี CPA (Certified Public Accountant).
• ประสบการณ์ระดับ Officer / Senior Officer / AVP.
• ประสบการณ์งานด้านการเงิน บัญชี หรือ Shared Service 3-5 ปี.
• ประสบการณ์ระดับAVP ขึ้นไป.
• ประสบการณ์ 5-10 ปี.
• มีประสบการณ์บริหารทีมงานหรือโครงการปรับปรุงกระบวนการ.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านการบัญชี บริหารธุรกิจ การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาที่เกี่ยวข้อง.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์และบริการ รวมถึงมีความรู้ด้านการตลาด และการบริหารจัดการความเสี่ยงที่อยู่ในความรับผิดชอบ.
• มีความรู้และเข้าใจระบบบัญชี และงบการเงินของธนาคาร.
• มีทักษะด้านการวิเคราะห์และประมวลผลข้อมูล และการนำเสนอ.
• สามารถวางแผน บริหารจัดการ วิเคราะห์และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษย์สัมพันธ์ที่ดี มีทักษะ และความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• ความสามารถในการใช้ภาษาอังกฤษอยู่ในระดับดี.
• Preferred.
• และประสบการณ์ที่ควรมี: -.
• Competencies.
• KTB_C001 (C): Collaboration.
• AAA_C001: Communication.
• KTB_C006 (C): Results Orientation.
• KTB_C008 (C): Teamwork.
• AAA_C003: Emotional Resilience.
• AAA_L002: Cross-Functional Collaboration.
• AAA_L004: Ownership and Accountability.
• FAC_T001: Accounting Knowledge and Skill.
• ITD_T165: Data Governance.
• CRD_T193: Financial Analysis.
• Skills.

Skills:

Accounts Receivable, Excel, SAP

Job type:

Full-time

• Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments.
• Follows up on overdue invoices through emails, phone calls, or other communication channels to secure timely payment.
• Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements.
• Supports with accurately applying received payments to appropriate client accounts and reconciles discrepancies.
• Supports with investigating and resolving billing disputes or discrepancies with clients and internal stakeholders.
• Helps with preparing regular reports on collections performance, aging of accounts receivable, and key performance indicators (KPIs) for management review.
• Assists with collections forecasting to provide insights into cash flow projections.
• Learns how to evaluate client credit risk and how to recommend appropriate credit limits or credit hold actions.
• Maintains accurate and up-to-date collections records and documentation.
• Performs any other credit analysis duties as required by the role.
• Understanding of collections processes and best practices.
• Understanding of collections software, financial analysis tools, and Microsoft Office Suite (especially Excel).
• Good communication and negotiation skills.
• Good attention to detail and ability to manage multiple priorities effectively.
• Ability to work independently and as part of a team.
• Knowledge of relevant industry regulations and compliance requirements.
• Problem-solving and analytical abilities to resolve collections issues and disputes.
• Bachelor's degree or equivalent in Finance, Accounting, Economics, or a related field preferred.
• Entry level experience as a Collections Analyst or in a similar financial analysis role is preferred.
• Basic experience working with large corporate clients.
• On-site Working.
• About NTT DATA.
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune.
• Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer.
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.