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Skills:

Web Services, Architecture, Automation, Javascript, Salesforce

Job type:

Full-time

Requirements: 5+ years CRM experience with a minimum of 4 years on the Salesforce core platforms At least 5 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus. Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred. Strong understanding of Agile / Iterative delivery methodology. Knowledge of data integration t ...

Experience:

1 year required

Skills:

Digital Marketing

Job type:

Full-time

• Communicates to customers via phone, email or chat for any issues related to their.
• interaction with Adwords platform.
• Manage the relationship between the internet giant and its customers resulting in.
• increased business by providing consultative advice sales solutions.
• Tell us how we can be better and act as a voice for users/advertisers to provide.
• product and process improvement opportunities back to the internet giant.
• Any other.
• that may be assigned to you by the.
• management from time to time, within your category of employment in the.
• organization and for the effective implementation, maintenance and continual.
• improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.
• Who are we looking for?.
• Possess at least Bachelor's Degree in any field, preferably advertising or marketing.
• Excellent communication skill in English and your native language.
• 1-2 years of experience in customer support will be an added advantage.
• Fresh graduate is welcomed to apply.
• Passion for social media, online marketing or online advertising.
• A creative mind set and understanding of customer needs.
• Strong communication skills and a flair for convincing and presenting an argument.
• The ability to work in an organized and structured manner.
• Excellent attention to detail.

Skills:

Accounts Payable, Accounting

Job type:

Full-time

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 20 locations worldwide. For the better. Together. The Accounting Operations As ...

Skills:

Microsoft Office, Teamwork, English, Thai

Job type:

Full-time

• Lead and supervise the Air Export team to ensure smooth daily operations and service performance.
• Manage export shipment processes from booking confirmation until cargo departure and job closure.
• Coordinate with airlines, co-loaders, overseas offices, trucking providers, and warehouse teams to ensure timely shipment handling.
• Monitor flight schedules, space availability, cargo cut-off times, and shipment priorities to avoid delays.
• Ensure accuracy and compliance of export documentation, including MAWB, HAWB, customs declaration, invoices, packing lists, and shipping instructions.
• Handle both general shipments and Key Account customer shipments, ensuring priority handling and service excellence according to customer requirements.
• Handle escalations, operational issues, shipment irregularities, and customer complaints professionally and efficiently.
• Maintain strong relationships with customers and provide proactive shipment updates and solutions.
• Monitor team KPIs, productivity, service quality, and gross profit performance.
• Ensure compliance with company SOPs, airline regulations, customs requirements, DG regulations, and security procedures.
• Coach, train, and develop team members to improve operational knowledge and performance.
• Support business growth by identifying opportunities, improving processes, and enhancing customer satisfaction.
• Prepare operational and performance reports, including shipment volume analysis, service performance, and issue tracking.
• Work closely with Sales, Customer Service, Customs Brokerage, and Warehouse teams to ensure seamless export operations.
• Participate in customer meetings and internal management discussions when required.
• Minimum of 10 years' experience in airfreight forwarding with strong industry knowledge.
• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airfreight operations and airline processes.
• Good attention to detail and ability to manage multiple tasks.
• Able to work in a fast-paced operational environment and handle urgent situations effectively.
• Customer-oriented, responsible, Commercial mindset and proactive attitude.
• Strong teamwork and willingness to learn.
• Proficient in Microsoft Office and operational systems.
• Good command of English and Thai language is preferred.
• 5 working day (Monday-Friday).
• Bonus.
• Group Insurance.
• Annual Check up.
• We offer attractive remuneration packages to the successful candidate. Interested parties, please send your detailed resume, with present and expected salary via JobsDB.
• The interested person please Click APPLY NOW.
• Dachser (Thailand) Co.,Ltd.
• Floor 31, 1768 Thai Summit Tower, New Petchburi road, Bangkapi.
• Huaykwang, Bangkok 10310.
• www.dachser.com [link removed].

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

• Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Associate pl ...
• This is an important role within the Seafreight Department, dedicated to delivering an outstanding customer experience and building strong, long-term relationships. The role centers on understanding customer needs, providing timely and accurate solutions, and ensuring seamless communication throughout the service process. Your primary focus will be on creating trust and satisfaction at every interaction, while supporting operational excellence and sustainable growth. You will be working closely with all functions under Thailand Seafreight team, all Hellmann' station as well as regional team, you will spearhead strategic initiatives, implement technology-driven solutions, and foster a culture of continuous improvement to strengthen service delivery, compliance, and customer satisfaction. Key Objectives Deliver Exceptional Customer Experience Build and Strengthen Customer Relationships Ensure Service Accuracy and Reliability Drive Continuous Improvement in Customer Service Center points of contact across all functions under Seafreight Support Operational Excellence About You Key Objectives - Deliver Exceptional Customer Experience - Build and Strengthen Customer Relationships - Ensure Service Accuracy and Reliability - Drive Continuous Improvement in Customer Service - Center points of contact across all functions under Seafreight - Support Operational Excellence.
• Customer Relationship Management Serve as the primary point of contact for assigned customers and/or area, ensuring all inquiries are handled promptly and professionally Develop strong relationships by understanding customer business needs, priorities, and expectations Maintain regular communication with customers to provide updates on shipments, resolve issues, and build trust Service Coordination & Execution Coordinate with internal teams (Operations, Sales, Finance, and Customs) to ensure timely and accurate execution of shipments Monitor shipment milestones and proactively inform customers of any changes or potential delays Ensure all customer requirements (documentation, compliance, special instructions) are met accurately and on time Issue Resolution and Escalation Handle customer complaints and service failures with empathy and urgency Investigate root causes of issues and implement corrective actions to prevent recurrence Escalate complex problems to team leader and/or management while maintaining ownership until resolution Performance Monitoring & Reporting Track service performance metrics such as on-time delivery, accuracy of documentation, and customer satisfaction Prepare and share regular status reports with customers and internal stakeholders Identify trends in customer feedback and propose improvements Continuous Improvement & Customer Advocacy Collect feedback from customers to identify pain points and improvement opportunities Collaborate with internal teams to implement process enhancements that improve responsiveness and service quality Act as the voice of the customer within the organization, ensuring their needs are considered in operational decisions Documentation & Compliance Ensure accurate and timely documentation of all customer interactions, shipment details, and service agreements. Maintain compliance with company policies, industry regulations, and customer-specific requirements. Support audits and quality checks by providing complete and accurate records.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Experience: Minimum 2-3 years of experience in customer service, preferably in logistics, freight forwarding, or supply chain operations Proven track record of managing customer relationships and resolving service issues effectively will be considered as a plus Skills & Competencies: Strong communication and interpersonal skills with ability to build trust and rapport Excellent problem-solving and conflict-resolution abilities High attention to detail and accuracy in handling documentation and customer requirements Ability to work under pressure and manage multiple priorities in a fast-paced environment Collaborative mindset to work effectively with cross-functional teams Technical Knowledge: Basic understanding of sea freight operations and logistics processes Proficiency in MS Office (Excel, Word, Outlook) Familiarity with Cargowise One is an advantage but not mandatory Personal Attributes: Customer-first mindset with a proactive and positive attitude Adaptability and willingness to learn and improve continuously Strong sense of responsibility and accountability Reporting line Disciplinary (solid line): Customer Service Supervisor and/or Manager Functional (dotted line): n/a Functional Lead (if applicable): n/a Subordinates: no direct report, may need to supervise group of trainees About our Benefits A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you! If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.

Experience:

1 year required

Skills:

Accounting, SAP, English

Job type:

Full-time

• Import Abandonment Cargo.
• Send notice to consignee, advice all costs related for the long stay shipment with referring the period as per UAC procedure.
• Send the same information to Loading port and ask for more information from shippers if any.
• Update Loading port after shipment is cleared.
• Co-ordinate with Sales Dept and Loading port to send back the cargo or send to other country if required by the shipper.
• Ask GVA UAC Dept to open the UAC Themis file if shipment is not cleared or Customs' confiscation.
• Co-ordinate with the terminal and customs officer to destroy cargo or to auction in order to get the empty unit back.
• Negotiate with Terminal to get the best term for storage cost and update to GVA.
• Proceed payment with subcontractor when GVA approved and submit to Payment Advice to Account (On SAP).
• Arrange meeting with customs to seek the solution by monthly, and summarize to management team/ GVA (UAC cases).
• Pre-screen report and Second Arrival Notice weekly report.
• KPI report monthly.
• Monitor ONE vision system and send the weekly report to UAC GVA.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Export Abandonment Cargo.
• Send notice and follow the long stay shipment to the shipper after receiving information from the final port of discharge (FPOD) until cargo clearance of Consignee.
• Update FPOD if any information received from shipper.
• Co-ordinate with Sales Dept if the shipper would like to ship the cargo back or send to other country.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Import Cargo Damaged Claims.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Order survey under GVA's approval and follow up the survey report as per GVA's requirement.
• Co-ordinate with appointed surveyor and consignee for smooth operations.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Open Themis Claim file and upload all files in system.
• Proceed payment of survey invoice after GVA approved PA.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Update GVA Legal Dept.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Update all CLAIM record in database.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Manage the lawsuit court, coordinate with lawyer, claimant, and principle, finance team through case closed.
• Prepare documents and be testimony of government document/case (Police, Customs, DSI etc).
• Handling of lawsuit case when Court summons put against company.
• To be representative/witness to defence court case.
• Export Cargo Damaged.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Inform to shipper after receiving information from transhipments port or from FPOD.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Open Themis Claim file and upload all files in system.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Non-Cargo Claim.
• Update case and all information to GVA and manage the case under principle's instruction.
• Open Themis Claim file and upload all files in system.
• Full Container Mishandling.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Create RF in Themis file once receive the settlement from the responsible party.
• Local Claims.
• Consider Local Claim to present to the management and ask for the approval to absorb to clients at reasonable cost.
• Co-ordinate with Sales/CS Dept, Account Dept and clients for the payment.
• Advice to Sale/CS Dept or client if claimed is rejected from the management.
• Key Stakeholders & Interface.
• External - Customers.
• Internal - Trade Management / Customer Service / Freight Team/ Documentation / Operation / Logistics / Finance & Accounting.
• Internal - MSC Overseas Office.
• Key Experience & Qualifications.
• Minimum Bachelor Degree in any discipline.
• Minimum 1-2 years of experience in service related industry.
• Key Competencies & Skills.
• Strong MS Office software application.
• Strong written & spoken English Skill.
• Good Communication and inter personal skill.
• Customer Orientated.
• Team player.
• Have self -drive and passion to deal with people.
• Able to work independently.
• Self-Initiatives.
• Employee Benefits.
• Annual Leave 15 Days/Year.
• Birthday Leave.
• Fix Bonus + Variable Bonus.
• Provident Fund.
• Group Insurance (Life&Medical).
• Flexible Working Hour.
• Meal Allowance Every Month.
• Glasses Allowance.
• Dental Allowance.
• All application will be treated strictly confidential !.
• Human Resources Department.
• MEDITERRANEAN SHIPPING (THAILAND) CO., LTD.
• MSC Building, 571, Sukhumvit 71 Road, Soi Pridi Banomyong 25, Klongton-Nua, Watthana, Bangkok 10110, Thailand.
• Company Website: https://www.msc.com/ [link removed].

Experience:

2 years required

Skills:

Cloud Computing, Thai

Job type:

Full-time

• Attractive remuneration and great perks.
• Comprehensive medical, insurance, and social security coverage.
• World - class workspaces.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Positive work culture that enables your future.
• Easy - to - access location with direct public transport links.
• Flexible working arrangements.
• Coaching and mentoring from experts in your field.
• Join a global company, winner of hundreds of industry awards.
• Role Overview.
• Role Overview.
• We are looking for highly driven and technically inclined hunters to join our growing cloud sales organization. This role is focused on outbound prospecting, customer discovery, pipeline generation, and opportunity qualification across SMB and mid - market s egments. You will proactively engage decision makers, identify cloud transformation opportunities, and generate qualified pipeline for downstream sales and solution teams. You will combine strong business development capabilities with technical understanding of clo ud technologies to drive meaningful customer conversations and accelerate revenue growth.This is a fast - paced, KPI - driven hunting role suited for individuals who thrive in outbound sales environments and are passionate about cloud technology, digital transformation, and customer engagement.
• What is your mission?.
• Proactively hunt and engage net - new customers through outbound prospecting activities including cold calling, email outreach, account mapping, and customer discovery conversations.
• Generate qualified cloud opportunities through proactive outbound hunting and customer discover activities, enabling downstream sales teams to accelerate pipeline conversion and revenue growth.
• Execute high - volume outbound activities daily to build, manage, and grow a healthy sales pipeline across assigned territories and industries.
• Identify customer pain points, business challenges, and digital transformation opportunities to position relevant cloud and technology solutions.
• Conduct discovery conversations with business and technical decision makers to understand current environments, cloud maturity, business priorities, and potential solution fit.
• Qualify leads based on business needs, technical requirements, buying signals, and opportunity potential before transitioning opportunities to downstream sales teams.
• Drive pipeline generation aligned to defined KPIs including talk time, outbound activities, opportunity creation, and pipeline contribution targets.
• Develop strategic account penetration plans to maximize customer engagement and uncover whitespace opportunities within assigned accounts.
• Maintain accurate CRM hygiene, activity tracking, pipeline updates, and opportunity documentation.
• Collaborate closely with internal stakeholders including technical specialists, sales teams, partner ecosystems, and operations teams to accelerate opportunity progression.
• Stay updated on cloud technologies, industry trends, competitive landscape, and emerging digital transformation initiatives.
• Demonstrate strong sales discipline, resilience, urgency, and adaptability in a highly target - driven environment.
• Contribute ideas and recommendations to improve outreach strategies, pipeline generation effectiveness, operational efficiency, and customer engagement models.
• Any other.
• assigned by management from time to time within your category of employment.
• Who are we looking for?.
• Excellent communication skills, both written and verbal.
• Minimum academic qualification: Diploma or Degree in IT, Computer Science, Business, Engineering, or related disciplines.
• Minimum 2 -3 years of experience in B2B outbound sales, inside sales, demand generation, sales development, business development, or cloud sales environments.
• Proven experience in outbound prospecting, cold calling, lead qualification, pipeline generation, and opportunity creation.
• Strong hunter mentality with demonstrated ability to consistently meet or exceed outbound sales and pipeline generation targets.
• Comfortable operating in highly KPI - driven and activity - based sales environments.
• Strong interest and understanding of cloud technologies, digital transformation, and enterprise technology solutions.
• Ability to engage confidently with business stakeholders, IT leaders, and decision makers through consultative and value - based conversations.
• Excellent stakeholder management, presentation, negotiation, and communication skills.
• Strong analytical thinking and problem - solving capabilities.
• Ability to work independently while collaborating effectively within cross - functional and regional teams.
• Cloud certifications such as Microsoft Azure Fundamentals (AZ - 900), AWS Cloud Practitioner, or equivalent certifications will be an added advantage.
• Experience in SMB or mid - market customer acquisition environments is highly preferred.
• About TDCX.
• Singapore - headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e - commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
• With a focus on helping companies enable the future, TDCX's smart, scalable approach driven by innovation and operational precision positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

Experience:

2 years required

Skills:

Microsoft SQL Server, Problem Solving, Automation, Leadership Skill, Teamwork

Job type:

Full-time

A good honors Degree, preferably at postgraduate level, in Computer Science, Software Engineering, Statistics, Mathematics or related disciplines. Experience in Big 4 or MNC Consulting firm or industry equivalent role. Minimum 2 years (Analyst) or 4 years (Consultant) of relevant experience. Strong experience in one or more of the following programming languages: Scala, Python, or R. Experience with one or more non-relational data stores such as Pivotal, Cloudera, Hortonworks, MapR, Oracle BDA. Experience with one or more relational data stores using SQL, Oracle DB, Microsoft SQL S ...

Skills:

English, Thai

Job type:

Full-time

Oversee warehouse operations at optimal effectiveness and efficiency level. Assign team resources, including contracted manpower, to ensure smooth operations meeting customer and company requirements. Drive process improvements in gateway process and system usage per company requirements. Enforce compliance awareness and execution per company policies and spirits. Making space reservation with airlines per company strategies and customer demands. Perform seamless communications with Customer Service, Operations Teams on shipments status and observe adjustments required to consol pl ...

Skills:

Power point, Leadership Skill, eCommerce

Job type:

Full-time

• About Synagie.
• Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world's leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.
• The Supply and Demand Executive plays a.
• key role.
• Manage inventory flow by coordinating deliveries, monitoring stock movements, and ensuring optimal inventory levels.
• Collaborate with logistics providers and internal teams to ensure smooth and timely inbound and outbound operations.
• Ensure all orders are processed within SLA and resolve outstanding or delayed cases promptly.
• Monitor PO inbound completion, backlog cases, cancellations, and customer return to maintain accurate stock positions.
• Handle disputes or claims related to missing parcels, unreceived returns, or failed deliveries with the necessary supporting documentation.
• Track and report operational KPIs, prepare weekly/monthly reports (inventory adjustments, claims, ageing, reconciliation), and highlight performance insights.
• Manage 3PL performance, conduct audits, track issues, and drive continuous improvement initiatives.
• Expedite and track deliveries between seller center and Synagie systems to ensure accurate fulfilment and system alignment.
• Identify operational or warehouse-related issues, perform root-cause analysis, and propose actionable improvements.
• Maintain effective communication with Customer Service, BD, Finance, Tech, and 3PL partners to ensure smooth daily operations.
• Support process improvement and business innovation initiatives to enhance operational efficiency.
• Perform other duties and projects as assigned by management to support business priorities.
• Must possess a minimum of 2 years combined experience in supply and demand planning, supply chain management, business management, or related fields.
• Strong understanding of forecasting, inventory management, and operational controls.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience in multinational businesses in the APAC region is preferred.
• Bachelor's degree in Business, Commerce, or a related discipline (preferred but not mandatory).
• Strong business acumen, communication, and problem-solving skills with the ability to manage multiple priorities effectively.
• Demonstrated passion for supply and demand planning, process excellence, business control, and the e-commerce industry.
• Additional Information.
• Work Setup: Hybrid.

Experience:

2 years required

Skills:

Microsoft Office, English

Job type:

Full-time

• Support outside sales to expanding new business and maintain existing customers.
• Support sales promotion and marketing of airfreight services.
• Support sales-persons and services customers.
• Ensure customers' satisfaction and on quality of services.
• Attend to sales enquiries and customers' complaints.
• Coordinate with customers on sales activities.
• Assist in preparation of sales reports.
• Prepare of precise and completed quotation (RFQ) to the customer on time or to full fill customer's demand after getting inquiry.
• Follow up with customer and overseas inquiry such as shipment status, related documents, billing, claim, report, and other requirements.
• Coordinate with Customer Service and other sections in order to share relevant information to support customer requirements smoothly.
• Follow up and solve the problem that caused by other sections.
• Prepare activity report on time.
• Education: Bachelor's Degree in Business, Economic, International Business, Logistics or related fields.
• Year of experience: At least 1 years experienced in a sales function (Preferably for Industrial and Freight Forwarder).
• Good command of English, both of written and spoken. Toeic 650.
• Smooth communicate both inside and overseas.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.
• English Ability Allowance (based on TOEIC score).
• Provident fund.
• Health Insurance.
• Group life insurance.
• Annual bonus.
• The salary increment.
• Grant for Wedding.
• Funeral Assistant.
• Annual Vacation.
• Working hour: Mon-Fri 08:30 am-06:00 pm.
• Work location: KWE-HQ at Ratchadapisek Rd., Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).
• Salary: Depend on experience.
• Contact person: Khun Phusanisa / HR.
• Interested candidates are invited to send us full resume in English only, and enclosing a recent photograph to the following.
• Human Resources Department.
• KWE-Kintetsu World Express (Thailand) Co., Ltd.
• 99 KWE Building, Soi Ladprao 28, Ratchadaphisek Road,.
• Chankasem, Chatuchak, Bangkok 10900.

Experience:

5 years required

Skills:

Project Management, Microsoft Office, Power point, Leadership Skill, English

Job type:

Full-time

• Own and lead senior client relationships, acting as the primary point of accountability across assigned accounts.
• Build trusted partnerships with client stakeholders across HR, Finance, and senior leadership levels.
• Develop and execute client account strategies, including service models, governance structures, and engagement plans.
• Lead internal account teams through effective planning, coordination, communication, delegation, and performance management.
• Ensure delivery of agreed service standards, KPIs, and contractual commitments.
• Operational Excellence & Service Delivery.
• Effective workload planning and resource allocation.
• Strong project management with clear objectives, timelines, and deliverables.
• Timely, accurate, and high-quality client outputs.
• Account profitability and fee governance.
• Credit control and billing discipline.
• Monitoring of cost, effort, and delivery efficiency.
• Partner closely with broking, consulting, claims, and operations teams to ensure seamless execution and issue resolution.
• Act as escalation point for complex service issues, claims matters, or client concerns, ensuring swift and effective resolution.
• Client Retention, Expansion & Value Creation.
• Strengthen long-term client retention through proactive engagement, insight-led discussions, and continuous service improvement.
• Identify opportunities to enhance client value by introducing relevant Health & Benefits, Wellbeing, Global Benefits, and HR Advisory solutions.
• Lead regular client reviews, governance meetings, and strategic planning sessions.
• Ensure client satisfaction remains high, supported by feedback mechanisms, service reviews, and remediation actions where required.
• Market Leadership & Thought Leadership.
• Serve as a senior representative of WTW in the Health & Benefits market, contributing to the firm's professional reputation.
• Share market insights, regulatory updates, and emerging trends with clients to support informed decision-making.
• Build and maintain strong relationships with insurers, vendors, and market stakeholders in Thailand.
• Contribute to the continuous improvement of service models, operational processes, and client delivery standards.
• Collaborate closely with regional and global teams to leverage best practices, intellectual capital, and global solutions.
• Support development and coaching of junior colleagues within account teams.
• Other tasks assigned by the Company.
• Minimum 5 years experience in Health & Benefits consulting, brokerage, or a related senior client management role.
• University degree.
• Strong technical knowledge of employee benefits plan design, financing, and administration.
• Deep understanding of the Thailand Health & Benefits, insurance, and vendor landscape.
• Proven experience managing complex client accounts and multi-stakeholder relationships.
• Strong client management and stakeholder engagement skills with a clear service mindset.
• Excellent verbal and written communication skills, with the ability to present confidently to senior audiences.
• Broad understanding of regulatory, compliance, and local legislative requirements.
• Strong problem-solving skills and ability to manage ambiguity and complexity.
• Self-motivated, structured, and highly collaborative working style.
• Excellent Microsoft Office skills (Word, Excel, PowerPoint).
• Proficiency in English.
• Competencies.
• Client focus.
• Influence and selling.
• Results focus.
• Collaboration.
• Thought leadership and innovation.

Experience:

5 years required

Skills:

Business Development, Market Research, Customer Relationship Management (CRM), English

Job type:

Full-time

• Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Vertical Industries Rep ...
• Prospect and acquire new customers within the assigned vertical through cold calling, networking, referrals and market research. Develop an understanding of the vertical supply chain needs / requirements. Provide market intelligence and customer feedback to help refine service offerings. Build strong relationships with targeted customers / decision makers. Collaborate closely with internal team, i.e. products, pricing and customer service to ensure a seamless solution proposal. Lead / conduct monthly business review, quarterly business review to understand if any service issues and effectively drive service improvement. Update all sales activities in CRM/HISA in a timely manner. Ensure Book of Business is up to date. Maintain an active and quality sales pipeline aligned with annual sales target. Attend industry events, exhibitions and customer meetings as needed. Support local Sales to close businesses as IV expertise whenever needed. Regular review of business development with superiors. Achieve sales targets and the required KPIs. Other tasks and responsibilities which may be assigned as and when required by your supervisor / manager About You Bachelor's Degree in Business, Transportation, Supply Chain Management, or a related field of study required. Minimum 5 years related experience required. Minimum 5 years industry experience preferred Must be able to read, write, and communicate fluently in English. Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, employees and vendors. Proven "business-to-business" sales experience in the transportation, logistics, or supply chain management industry. Broad understanding of value added selling techniques and business management Strong written and oral communication skills. Strong interpersonal and presentation skills. Ability to work in a multi-team environment. About our Benefits A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you! If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.

Experience:

8 years required

Skills:

Data Analysis, Electronics, Budgeting, Energetic

Job type:

Full-time

• Responsible for leading the delivery of sales results from direct reports. In addition responsible, for an individual account plan with targeted growth goals. Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals.
• Manage Team: Recruit, hire and train sales staff. Manage employee performance and development. Ensure team has resources to deliver sales plans. Coach and provide feedback to employees.
• Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor). Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers.
• May lead the execution of sales plans for team members and own account plan. Use data and analysis to make recommendations to team and to management. Responsible for budgeting and planning.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
• Job Complexity.
• Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).
• Is accountable for the performance and results of a team within own discipline or function.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Decisions are guided by policies, procedures and business plan; receives guidance from senior manager.
• Provides technical guidance to employees, colleagues and/or customers.
• Accountable for results of a small team.
• Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions.
• Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline.
• What We Are Looking For.
• Bachelor's Degree in any field.
• Minimum of 8 years of related experience;.
• Excellent verbal and written communication and negotiations skills.
• Ability to build good relationship with customers, suppliers, and internally with cross function teams.
• Proactive and strategic mindset to win business.
• Resilience, energetic and positive attitude.
• What's In It For You.
• At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
• Medical Insurance.
• Life Insurance.
• 5-Day Work Week.
• Growth Opportunities.
• And more!.
• About Arrow.
• Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
• Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
• For more job opportunities, please visit https://careers.arrow.com/us/en.
• Converge, an Arrow company, is a full-service global supply chain partner We are a team of creative, experienced problem-solvers that bridge the gaps through connected distribution and unique approach to long-term, end to end supply chain optimization.
• Location:TH-Bangkok, Thailand (Converge-UBC II).
• Time Type:Full time.
• Job Category:Sales.

Skills:

Import / Export, Problem Solving, Accounting, English, Thai

Job type:

Full-time

To review, check, and verify the completeness and correctness of registration documents (Paperless Registration, DFT registration, etc.) and FTA form issuing documents provided by customers. To prepare all related paperwork and necessary information to perform Paperless Registration, DFT Registration, Other registration, and FTA form, Pink Form, C/O issuing. To process all of operations concern about Customs Registration, DFT Registration, FTA form issuing and additional assignments as required to meet with the Company needs. To work closely with customers, Department of Foreign Tr ...

Skills:

Software Development, Recruitment, English, Thai

Job type:

Full-time

• We are currently hiring Applications Implementation Specialists to be based out of our Bangkok office.
• Playing a lead role in the implementation of the Trakcare solution, the Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.
• The Applications Specialist will act as an "expert" product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.
• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.
• Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.
• Conduct individual and group training, product demonstrations and workshops as required.
• Implement and control change management requests from client.
• Deliver successful application implementation phases.
• Be a Subject Matter Expert (SME) for TrakCare implementations.
• If required, work with customers to identify potential changes within the parameters of the product.
• Other duties may be directed by the Company from time to time.
• Experience and.
• General aptitude for solving problems and using technology to improve processes.
• We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, PAS, Billing or who have had General Medical training.
• Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial.
• An understanding of computer systems, software development and deployment methodology and computer networking.
• An ability to handle multiple tasks simultaneously and within tight time constraints.
• Proven ability to think laterally and come up with innovative solutions for software product implementations.
• The ability to make independent recommendations for successful software product implementations.
• Proven ability to work through problems with different customer groups achieving positive outcomes.
• Strong communication and presentation skills (written and verbal).
• Thai and English language required.
• Education and Training.
• Clinical University Degree.
• About InterSystems.
• InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24 7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit.
• InterSystems.com.
• AI Disclaimer.
• InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems' approach to AI is guided by the.
• InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
• Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. This position is in the Sea ...
• Lead the company's Customs Specialist and Consultancy efforts, including verifying master files, providing HS Code classification advice, managing customs privileges and regulations, handling new product imports, and obtaining Customs Advance Rulings. Oversee Customs Registration and Certifications, such as extending Customs AEO status, managing Free Zone registrations, and registering with any required government sectors Conduct internal audits to ensure full compliance with customs formalities, provide training and guidance to customs personnel, and ensure 100% compliance with all relevant government departments Coordinate with government agencies, including the Customs Department and other relevant authorities Manage the customs team in all locations, resolve operational issues with customers, and ensure customs formalities maximize benefits in accordance with regulations Monitor the clearance process and ensure KPI targets are met Transfer knowledge to the customs team on areas needing improvement and provide guidance on preventative actions Handle customs disputes, legal escalations, and complex issues with customs authorities Ensure all customs inquiries from internal and external customers are responded to promptly Participate in joint sales calls with Sales, KAM, or Product teams as needed Perform a 100% check on any new or ad hoc customs entry before submission Serve as a backup for the second check of entries if Customer Service is unavailable Handle other tasks as assigned by Head of Seafreight - Thailand About You Minimum 10 years of relevant industry experience, with a strong background in freight forwarding Minimum 5 years of team management experience Holding Active Customs Specialist Certification (AEO License) Comprehensive knowledge of airfreight and seafreight customs processes and related documentation Proven ability to transfer knowledge, resolve customs issues, and develop innovative customs solutions Excellent team player with strong relationship-building skills Willingness to travel across provinces to meet with Customs Officers and customers as required Up-to-date knowledge of customs laws and regulations, with the ability to share this information with internal and external stakeholders Proficiency in English is advantageous About our Benefits A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you! If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.

Skills:

Recruitment, Negotiation

Job type:

Full-time

• The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and ...
• With a deep understanding of product capability, deployment nuances, and customer priorities, the Service Manager plays a pivotal role in aligning service delivery with contractual obligations, business goals, and long-term relationship success.
• Model after Epic's support structure where each customer has a (non-exclusively) assigned point of contact within support.
• Serve as the primary service delivery contact between the healthcare provider and internal technical/support teams.
• Oversee the end-to-end service lifecycle, ensuring SLAs and KPIs are met or exceeded.
• Coordinate and chair regular service review meetings with stakeholders, including incident, problem, and change management reviews.
• Monitor and report on system performance, availability, and user satisfaction; initiate improvement plans as needed.
• Manage escalations for major incidents and ensure timely communication and resolution.
• Maintain a clear roadmap of service enhancements, patches, and upgrades in collaboration with Programme Management.
• Ensure compliance with ITIL practices across incident, problem, change, and release processes.
• Track service requests, recurring issues, and risks, proactively addressing root causes to minimise disruption.
• Lead post-incident reviews and coordinate problem management investigations and follow-ups.
• Liaise with internal teams for escalated technical support and product guidance.
• Collaborate with customer clinical informatics, IT, and operational teams to align the service to business and clinical needs.
• Maintain service documentation, including support contacts, escalation paths, and reporting templates.
• Skills & Qualifications.
• Strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows.
• ITIL-qualified and experienced in IT Service Management (ITSM) within a healthcare or enterprise application support environment.Excellent stakeholder management, communication, and negotiation skills.
• Proven experience handling service escalations and high-impact incident response.
• Analytical and detail-oriented approach to service metrics and problem-solving.
• About InterSystems.
• InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24 7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit.
• InterSystems.com.
• AI Disclaimer.
• InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems' approach to AI is guided by the.
• InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
• Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Experience:

1 year required

Skills:

Business Development, Corporate Law, Procurement, Purchasing, English

Job type:

Full-time

• Legal Task for EGCO.
• Perform all legal processes as required by law and regulations of the Ministry of Commerce with respect to any change or alteration of company matters, e.g.
• alteration of directors or directors' authorization.
• amendment of Articles of Association, by-laws.
• capital increasing and shares paid-up.
• Registration of EGCO shareholders.
• Issuing of shares certificates and share transfer.
• Legal Opinion on Procurement issues.
• Provide legal opinions, review, comment, and draft of purchasing/ services agreement, in collaboration with Procurement and Contract Management Function.
• Corporate Services to EGCO Group.
• alteration of directors or directors' authorization.
• amendment of Memorandum of Association Articles of Association, by-laws.
• capital increasing and shares paid-up.
• Perform all legal tasks related to increasing or decreasing of company's registered capital, calling of paid-up capital increasing.
• Convene a Shareholder and /or Board of Director Meeting.
• Prepare agenda for the Shareholder Meeting and/or board of Director Meeting of all SPP/VSPP.
• Take Minutes of the Shareholder Meeting and Board of Director Meeting.
• Register such resolutions adopt from the Shareholder Meeting or Board of Director Meeting.
• Legal Advice on Corporate Law.
• Prepare certification (by receiving authorization from Ministry of Commerce) of all necessary documents related to company registration whether in public or private so as to be consistent with.
• Shareholders Agreement or the resolution of Board of Directors, as the case may be.
• Act as a member of working team for EGCO annual shareholders meeting.
• Review and comment upon the draft of annual shareholders meeting agenda, shareholders meeting report.
• Provide legal opinions with respect to the corporate processes or corporate practices under the Public Company Act and Civil and Commercial Code.
• Tax Advice.
• Provide legal opinions and perform to ensure compliance with the Signboard Tax, Building and Property Tax, and related laws.
• Review and comment on all documents related to tax registration and VAT registration.
• Land Registration.
• Perform all land registration processes, e.g., purchasing, mortgage, land separation or amalgamation.
• Prepare required documents for registration processes for the approval of BOD.
• Review and comment on Land Mortgage Agreement prepared by Lender(s).
• Legal Research.
• Update legal database and conduct legal research.
• General Accountability.
• Provide consultation, and coaching, especially for the issues in the scope of assigned responsibility.
• Facilitate effective communication and working relationship across functions.
• Bachelor's degree in Law.
• 1-3 years of relevant experience in laws.
• Good command of English/ TOEIC over 700.
• Good knowledge of MS Office (Excel, Word, PowerPoint, etc.).
• Understanding of power or related business.
• สมัครงานตำแหน่งนี้.

Experience:

5 years required

Skills:

Microsoft Office, Recruitment, Power point, Leadership Skill, English

Job type:

Full-time

• Support recruitment activities throughout the hiring process, from job posting to onboarding.
• Coordinate candidate interviews and assessment activities with hiring managers.
• Develop and maintain talent pipelines and professional networks to identify and attract qualified candidates, including passive talent.
• Support the implementation of onboarding and new hire orientation programs to ensure a positive employee experience.
• Assist in administering the performance management process, including performance reviews and employee development discussions.
• Support the implementation and execution of employee recognition and engagement programs.
• Monitor employee retention and satisfaction trends and assist in developing initiatives to enhance employee engagement and retention.
• Maintain accurate recruitment, onboarding, and employee development records and reports.
• Provide administrative and coordination support for personnel development initiatives and programs.
• Bachelor's degree or higher in Human Resources Management, Business Administration, or a related field.
• Minimum 5 years of experience in Human Resources Management, HR Operations, Talent Management, or Personnel Development.
• Sound knowledge of labor laws, employment regulations, occupational health and safety requirements, and employee relations practices.
• Strong organizational, planning, and time management skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal, communication, and influencing skills, with the ability to build effective working relationships across all levels of the organization.
• Self-motivated, proactive, and results-oriented, with a strong passion for employee development and organizational growth.
• Good analytical and problem-solving skills with attention to detail.
• Proficiency in English, both written and verbal.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Additional Information.
• Paid Vacation, Holiday, Sick Time.
• Health Plan: Medical.
• Life Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.