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Experience:
3 years required
Skills:
Project Management, Accounting, M&A, English
Job type:
Full-time
Salary:
negotiable
- Support the establishment and enhancement of the Group Corporate Governance Structure to ensure alignment with the policies of the listed company and applicable laws and regulations.
- Organize and coordinate Board of Directors' meetings and shareholders' meetings of subsidiary companies, including the preparation of meeting materials, minutes, and related documentation.
- Monitor and coordinate governance matters across subsidiary companies to ensure comp ...
- Support the appointment of directors, executives, and company secretaries of subsidiary companies, including the maintenance of statutory records and related corporate documentation.
- Research, analyze, and provide preliminary advice on legal, regulatory, and governance matters relating to the oversight and management of subsidiary companies.
- Assist in the development, implementation, and continuous improvement of the Group's corporate governance policies, manuals, and best practices.
- Coordinate with internal departments on matters relating to the Group's corporate structure, governance framework, and subsidiary oversight.
- Bachelor's degree in Business Administration, Accounting, Finance, Law, or a related field.
- At least 3 - 5 years of experience in Company Secretarial, Corporate Governance, or related corporate affairs functions.
- Strong knowledge of public limited company law, private company law, and corporate governance principles and best practices.
- Good understanding of the roles, duties, and fiduciary responsibilities of directors of both parent and subsidiary companies.
- Proficient in English communication, with the ability to prepare business correspondence and corporate documentation.
- Strong coordination, project management, and stakeholder management skills, with the ability to work effectively across multiple functions and entities.
- Completion of the Company Secretary Program (CSP) or other relevant corporate governance training will be an advantage.
- Experience overseeing multiple subsidiary companies, or involvement in corporate establishment, restructuring, group reorganization, mergers and acquisitions (M&A), will be highly preferred.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Perform secretary activities, including making appointment and managing mails to facilitate the direct supervisor.
- Accumulate and manage documents to support the operations of the direct supervisor and ensure effective operations.
- Coordinate with relevant functions to accumulate and analyze data to propose to the direct supervisor and ensure effective operations.
- Manage and examine disbursement for operating cost and office supplies to facilitate the direct supervisors and employees.
- Bachelor's degree in related field.
- Minimum of 0-3 years of responsible experience in related field.
- Have communication and coordination skills.
- Have computer skills.
- Have good English skills.
- Have good personality.
- Be delicate.
- Skills.
Experience:
2 years required
Skills:
Microsoft Office, Vietnamese, English, Thai
Job type:
Full-time
Salary:
negotiable
- Compliance, Monitoring & Reporting.
- Monitor legal, regulatory, economic, and political developments in Vietnam and relevant international markets.
- Collect, summarize, and translate key news and articles related to SABECO, Vinamilk, ThaiBev-related entities, competitors, and relevant parties.
- Prepare compliance-related memos, summaries, and activity reports for management and relevant internal units.Corporate Affairs, Process Improvement & Training.
- Support corporate affairs and company events, including hospitality arrangements, executive visits, and event coordination (travel, accommodation, and on-site support).
- Develop onboarding materials, process documentation, and training programs to support operations and management readiness.
- Streamline workflows for meeting preparation, document proposal, and reporting processes to improve efficiency.
- Subsidiary & Governance Support (BeerCo and Subsidiaries).
- Manage legal entity meetings (AGM, BOD, ExCom, SRMC), including scheduling, agenda preparation, invitations, materials, meeting setup, minute-taking, and issuance of required written resolutions.
- Draft, review, and coordinate documents with internal legal teams and external legal firms to ensure regulatory compliance.
- Prepare and manage documents requiring Directors' execution, including coordination of signing processes and follow-up on signatures.
- Monitor and support various transactions related to the supervision of subsidiary (e.g., IPT, capital increases or decreases).
- Track statutory submission deadlines and maintain compliance records to support timely filings and audits (e.g., company factsheets, audit confirmations, directorship records, and updates of Directors' personal information).
- Organize, maintain, and archive corporate documents in accordance with good governance practices.
- Vietnam Market & Stakeholder Support.
- Prepare Vietnam-related reports, and official letters in English and Vietnamese for internal and external use.
- Interpret, update, and maintain data on Vietnam business activities.
- Maintain Vietnamese stakeholder records and support engagement and coordination plans.
- Support Corporate Social Responsibility (CSR) initiatives by drafting proposals, managing reports, and coordinating communications.
- Other ad hoc duties as assigned.
- Minimum 3 - 5 years of experience in Corporate Secretary, Compliance, Corporate Affairs, Executive Support, or related functions.
- Knowledge of corporate governance, board/shareholder meeting administration, and regulatory compliance processes.
- Strong skills in preparing reports, meeting minutes, official correspondence, and business documents.
- Excellent coordination, communication, organizational, and stakeholder management skills.
- Detail-oriented, highly responsible, and able to handle confidential information with discretion.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
- Good command of English, Thai, Vietnam both written and spoken.
- Experience in multinational companies or exposure to Vietnam-related business operations will be an advantage.
Experience:
2 years required
Skills:
Multitasking, English
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ35,000
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- āļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāđāļĨāļ°āļāļģāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļāļ·āđāļāļāļāđāļāđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļāļąāļāļŠāļīāļāđāļāļāļāļāļāļđāđāļāļĢāļīāļŦāļēāļĢ
- āđāļāđāļēāļĢāđāļ§āļĄāļāļēāļĢāļāļĢāļ°āļāļļāļĄāđāļĨāļ°āļāļāļāļąāļāļāļķāļāļāļēāļĢāļāļĢāļ°āļāļļāļĄ
- āļāļīāļāļāļēāļĄāļāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļēāļĄāļĄāļāļīāļāļĩāđāļāļĢāļ°āļāļļāļĄ
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- āđāļāđāļēāļĢāđāļ§āļĄāļāļāļĢāļĄāđāļĨāļ°āļŠāļąāļĄāļĄāļāļēāđāļāļ·āđāļāļāļąāļāļāļēāļāļąāļāļĐāļ°āļāļ§āļēāļĄāđāļāđāļāļāļđāđāļāļģ āļāļēāļĢāļāļąāļāļāļēāļĢ āđāļĨāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ
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- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļāđāļāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āđāļĨāļāļēāļāļļāļāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
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- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āļŠāļēāļĄāļēāļĢāļāđāļāđ AI Tool āđāļāđ
- āļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āļāļēāļĢāļāļąāļāļŠāļīāļāđāļ
- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļŠāļģāļāļąāļāļāļēāļ (Microsoft Office Suite) āđāļāđāļāļĒāđāļēāļāļāļĨāđāļāļāđāļāļĨāđāļ§
- āļāļ§āļēāļĄāļĢāļđāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĩ (āļāļąāđāļāļāļēāļĢāļāļđāļ āļāđāļēāļ āđāļĨāļ°āđāļāļĩāļĒāļ).
- āđāļāđāļĢāļāļđāđāļĄāđāļāđāļāļāļĢāļ°āļāļļ āļ§āļąāļ āđāļāļ·āļāļ āļāļĩ āđāļāļīāļ āđāļĨāļ°āļĢāļđāļāļāđāļēāļĒ āļāļāļāļāļđāđāļŠāļĄāļąāļāļĢāļāđāļ§āļĒāļāđāļ°.
- Benefit.
- SSO
- OPD
- āļāđāļēāļāļāļāļāļģāļĨāļąāļāļāļēāļĒ
- āļĨāļēāļāļąāļāļĢāđāļāļ 8 āļ§āļąāļ [āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 1 āļāļĩ] āļŠāļđāļāļŠāļļāļ 11 āļ§āļąāļ
- Provident fund.
- Working Hour.
- 10:00 - 17:30.
- Holiday.
- āļāļģāļāļēāļāļ§āļąāļāļāļąāļāļāļĢāđ - āđāļŠāļēāļĢāđ
- āđāļāđāļ§āļąāļāđāļŠāļēāļĢāđāļāļ°āđāļāđāļāļāļēāļĢ WFH āđāļŠāļāļāļāļēāļĒāļāđāļ°
- āļŦāļĒāļļāļāļ§āļąāļāļāļēāļāļīāļāļĒāđāđāļĨāļ°āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļāļąāļāļĪāļāļĐāđ.
Experience:
4 years required
Skills:
Good Communication Skills, English, Japanese
Job type:
Full-time
Salary:
āļŋ40,000 - āļŋ50,000, negotiable
- Secretary duties (including interpretation)
- Handle and manage applications and procedures for VISA, Work Permit, and 90-day reporting
- General Affairs (GA) duties
- Payroll processing
- General administration management
- Payment management to suppliers
- Bank account management
- Coordination with accounting firms regarding financial closing and related matters
- Coordinator duties
- Coordinate between overseas/domestic sales teams, customers, and suppliers
- Handle import and export procedures (shipping operations).
- Must]
- Japanese proficiency at JLPT N3 level or above, with experience in interpretation and handling emails in Japanese
- Have Driver license
- Able to commute to the office on their own
- English is used for communication with overseas parties; a basic level of reading and writing via email
- Advantage]
- Experience in general affairs and/or HR-related duties.
- Benefit.
- Social security
- Medical expenses (after passing probation)
- Bonus: December (Depends on performance)
- Salary increase: March (Depends on performance)
- Transportation Expenses
- Annual leave (6days, 1 year after join)
- Company's trip.
- Working Hour.
- 08:30 - 17:30.
- Holiday.
- Saturday
- Sunday
- Thai national day.
Experience:
4 years required
Skills:
Work Well Under Pressure, Corporate Law, Recruitment, YouTube
Job type:
Full-time
Salary:
negotiable
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda's Legal team is well suited to take on the opportunities and challenges presented, adopting a proactive mindset to enable the business and tackle complex and time-sensitive problems. We are quick on our feet, decisive and team players, collaborating daily with multiple stakeholders - internal and external. We hire proactive self-starting out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.
- This opportunity represents an exceptional chance to embed yourself within one of the world's most exciting groups, based in the vibrant and thriving city of Bangkok, and to help Corporate Governance and Entity Management be at the heart of how Agoda's defines the future for accessing travel experiences across the world.
- This role is based in Bangkok, Thailand with relocation provided to the successful candidate.
- No full-remote option is available.
- The role is a part of Agoda's Legal Team with the responsibility to manage of Agoda's global subsidiaries from a corporate governance perspective. This includes entity compliance, assisting with board meetings, managing subsidiary entities' governance and intra-group re-organisations and rationalisation of legal entities.
- The role also assists with general corporate governance matters, which involves liaising with other business stakeholders such as Treasury, Legal, Finance and other business stakeholders.
- Oversee and manage relationship with external providers with respect to the global legal entity management.
- Legal Entity Management.
- Coordinating board meetings of the subsidiary entities and advising from a governance perspective. Taking meeting minutes and ensuring circulation to relevant stakeholders.
- Coordinating the induction and training of Directors, including preparation of relevant materials in collaboration with Legal team.
- Working closely with Tax/Legal Teams and other stakeholders on day-to-day queries in relation to the subsidiaries.
- Document execution for the subsidiaries (including notarisation and apostillisation where required) and providing general advice on signing authorities. This includes liaising with Tax and other stakeholders where necessary (for e.g. while executing a power of attorney).
- Ensuring entity compliance for Agoda's global subsidiaries and managing their regulatory filings.
- Advising on board composition of global entities alongside Tax and assisting with appointments and resignations.
- Assisting with audit related inquiries, if required.
- Leading the entity reduction process by coordinating liquidation procedures, including liaising with and managing the relationship with senior stakeholders.
- Addressing governance-related requests from regulators.
- Group Structure.
- Joining calls on internal re-organisations and giving input from a company law perspective. Executing any internal re-organisations in conjunction with legal requirements.
- Addressing queries in relation to the Group Structure and assisting stakeholders in answering the same.
- Managing the creation of new Agoda entities and liaising with relevant internal and external stakeholders to ensure accurate maintenance of records.
- Identifying changes to the group structure and prepare an annual group structure chart to be shared with C-forum.
- 4+ years of experience in related field.
- Strong interpersonal skills and the ability to work well with people at all levels. This includes stakeholder engagement capabilities - ability to build strong working relationships across diverse partners and senior stakeholders.
- High attention to detail and a well-organised approach to work.
- An understanding of and the ability to apply concepts of company and corporate law, including but not limited to entity incorporation (and liquidations), governance, corporate and entity maintenance.
- Ability to prioritise work and to work well under pressure.
- Self-motivated and able to manage and train a team.
- Ability to handle multiple assignments and manage major projects to successful completion with external support.
- Please review our Hiring Process Guidelines before your interview - click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
2 years required
Skills:
Mandarin
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ25,000, negotiable
- āđāļāļīāļāđāļāļ·āļāļ Service Charge āđāļĨāļ° Incentive (āļāļēāļĄāđāļāļ·āđāļāļāđāļāļāļĢāļīāļĐāļąāļ).
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- āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļāļĢāļ°āļāļąāļāđāļāļāļąāđāļāđāļāđāļāļēāļĢāļāđāļāļāļĢāļąāļāļāļāļāļķāļāļāļēāļĢāļāļģāļāļ§āļĒāļāļ§āļēāļĄāļŠāļ°āļāļ§āļāļāļĨāļāļāļāļēāļĢāđāļāđāļāļĢāļīāļāļēāļĢ.
- āđāļāđāļāļāļąāļ§āđāļāļāļāļāļāđāļāļĢāļāļāđāļāđāļ§āļĒāļāļļāļāļĨāļīāļ āļāļēāļĢāđāļāđāļāļāļēāļĒ āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļāļēāļĢāļāļĩāđāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ
- āļŠāļąāļāļāļēāļāļīāđāļāļĒ āļŦāļĢāļ·āļāļĄāļĩāļŠāļīāļāļāļīāļāļģāļāļēāļāđāļāļāļĢāļ°āđāļāļĻāđāļāļĒāļāļĒāđāļēāļāļāļđāļāļāđāļāļ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļĨāļ°āļ āļēāļĐāļēāļāļĩāļ (Mandarin) āđāļāđāđāļāļĢāļ°āļāļąāļāđāļāđāļāļēāļāļāļēāļāļāļļāļĢāļāļīāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ Front Office, Guest Relations, Concierge, VIP Services āļŦāļĢāļ·āļ Customer Service.
- āļŦāļēāļāđāļāļĒāļāļģāļāļēāļāđāļāđāļĢāļāđāļĢāļĄ 4 - 5 āļāļēāļ§ āļĢāļĩāļŠāļāļĢāđāļāļŦāļĢāļđ āļŠāļēāļĒāļāļēāļĢāļāļīāļ āđāļĨāļēāļāļāđāļāļĢāļĩāđāļĄāļĩāļĒāļĄ āļŦāļĢāļ·āļāļāļļāļĢāļāļīāļ Luxury Hospitality āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļļāļāļĨāļīāļāļāļĩ āļĄāļąāđāļāđāļ āļĒāļīāđāļĄāđāļĒāđāļĄ āđāļĨāļ°āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļāļ°āļāļĨāļēāļāļāļ·āļ āđāļĨāļ°āļāļģāļāļēāļāđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļāļāļŠāļāļēāļāļāļąāļāđāļāļīāļāļĢāļ°āļāļąāļāļāļĢāļĩāđāļĄāļĩāļĒāļĄāđāļāđ.
Experience:
3 years required
Skills:
English, Thai
Job type:
Full-time
- Client & Survey Coordination: Guide clients through survey preparation, submitting employee data, survey settings, timelines, and custom questions..
- Survey Setup: Configure surveys in the WorkVenture Admin Panel and coordinate additional technical requirements with our internal IT team..
- Project Management: Track deadlines, follow up on required information, and keep clients and internal teamaligned throughout the project..
- Reporting & Celebration: Coordinate the final report meeting, dashboard guidance, props andcertificates delivery and help organize on-site celebration activities..
- Certification Promotion: Support clients in using their Best Places to Work badges across career pages, job boards, social media, and other communication channels..
- Employer Branding Support: Assistwith other WorkVenture Employer Branding projects, including video productions, events, and general project coordination..
- Bachelor's degree in any field..
- Strong organizational skills and attention to detail..
- Confident and professional when communicating with clients..
- Able to manage several projects, deadlines, and follow-ups at the same time..
- Fluent in Thai with good working proficiency in English..
- Comfortable using online systems, spreadsheets, and administrative tools..
- Proactive, responsible, flexible, and willing to help wherever coordination is needed..
- Experience in project coordination, client service, events, HR, or Employer Branding is beneficial but not required..
- Salary.
- THB 25,000 - 30,000 per month, depending on experience and qualifications.
- Why Join Us?.
- You will work with well-known companies, gain hands-on experience in employee engagement and Employer Branding, and manage projects with a visible impact - from survey insights to company-wide certification celebrations.
Experience:
3 years required
Skills:
Multitasking, English, Thai
Job type:
Full-time
Salary:
negotiable
- Serving as the first point of contact for callers, responding to emails and phone calls, relaying messages, or calling the supervisor's attention to certain issues.
- Providing strong secretarial support and comprehensive support services to the supervisor that ensures a professional, responsive and effective experience with the organization as a whole.
- Creating and maintaining relationships both internal and external coordination and interpersonal relationships.
- Being the primary point of contact for the Spirits business group in communications with the Office of the President (CEO office), for example, coordinating to request an appointment for a meeting with the CEO.
- Scheduling, reserving and arranging the supervisor's and his family's travel, lodging, and transportation needs.
- Typing, gathering information and creating letters, reports, and presentations.
- Supporting and assisting the supervisor and family in whatever way they required.
- Providing advanced calendar management, which prioritizes requests and questions while resolving scheduling conflicts, to ensure that daily interactions run smoothly.
- Maintaining the supervisor's schedule and making bookings gauge timeliness and efficiency.
- Providing the supervisor with a daily meeting schedule summary.
- Participate in planning and scheduling the annual meeting of the Company's executives with the Company Secretary Office every year.
- Planning and scheduling meetings throughout the year for supervisors according to the assigned work plan.
- Completing all additional tasks as assigned by other function head or the direct supervisor on matters related to the document management.
- Other assignment.
- Bachelor's degree or higher, Business Administration, Management field or other related fields.
- There are relevant work experience of at least 5 years or more.
- Excellent both Thai and English written and verbal communication skills.
- Proficiency in MS Office.
- Work under pressure.
- Well-organized and multitasking skills.
- Skills in considering, planning, deciding, and solving problems.
- Good personality and good human relations.
- Be careful about confidential information. Able to keep confidential information.
Experience:
7 years required
Skills:
Project Management, Import / Export, Risk Management, Negotiation, Recruitment
Job type:
Full-time
Salary:
negotiable
Who We Are About your role To provide strategic leadership on both demand fulfillment deliverables, such as demand planning process improvement, demand planning scenarios analysis, and business contingency planning. To develop demand planning strategy to deliver the most optimum cost, services, and quality. To partner with operations and commercial teams to achieve key KPIs such as forecast accuracy, service level, and new product introduction. To lead and oversee the customer service department, ensuring exceptional service delivery and customer satisfaction. Additionally, to lead ...
Experience:
1 year required
Skills:
Microsoft Office, Internal Audit, Service-Minded, Enthusiastic, Power point
Job type:
Full-time
Salary:
negotiable
Job Summary Client Onboarding Team is responsible for managing the client onboarding process and maintaining accurate and up-to-date client information to support various investment products offered by the company. This role acts as the central hub for client data and ensures compliance with regulatory requirements. You will collaborate with multiple internal teams such as Sales, Legal, Compliance, Internal Audit, Risk and Support functions to ensure smooth onboarding, accurate data management, and an excellent client experience. Role and Responsibilities / āļŦāļāđāļēāļāļĩāđāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ - H ...
Experience:
1 year required
Job type:
Full-time
Salary:
āļŋ25,000
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļĩāļĄāđāļĄāđāļāđāļēāļ āļ§āļēāļāđāļāļāļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļ āļāļąāļāļāļēāļĢāļēāļāļāļēāļĢāļāļģāļāļēāļ āļāļāļāļāļāļąāļāļāļēāļ āļāļ§āļāļāļļāļĄāļ§āļīāļāļąāļĒ āđāļĨāļ°āļāļĢāļ§āļāđāļāđāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāđāļĄāđāļāđāļēāļāļāļĢāļ°āļāļģāļ§āļąāļ.
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- āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļē āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāđāļāļāļāļāļ·āđāļ.
- āļĢāļąāļāđāļĢāļ·āđāļāļāļĢāđāļāļāđāļĢāļĩāļĒāļāļāļēāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļĒāļāđāļāļĄāļāļģāļĢāļļāļāđāļāļāļĢāļāļĩāļāļļāļāļāļĢāļāđāļāļģāļĢāļļāļ.
- āļāļ§āļāļāļļāļĄāļāļēāļĢāđāļāļīāļāļāđāļēāļĒāļāļļāļāļāļĢāļāđāļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļ.
- āļāļĢāļ§āļāļāļēāļāļāļ·āđāļāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļĨāļ°āļāļģāđāļāļāļŠāļēāļĢāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļ§āļļāļāļīāļāļ§āļŠ āļŦāļĢāļ·āļ āļ§āļļāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļē.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāđāļāđāļāļāļđāđāļāļąāļāļāļēāļĢ āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļāļđāđāļŦāļāļīāļ āļāļēāļĒāļļ 30-50 āļāļĩ.
- āđāļ§āļĨāļēāđāļāđāļēāļāļēāļ 10.00-22.00.
- āļāļģāļāļēāļ 6 āļ§āļąāļāļāđāļāļŠāļąāļāļāļēāļŦāđ āļŦāļĒāļļāļ 1 āļ§āļąāļ.
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- āļāļāļāļāļļāļāļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļāļāļāļāļļāļāļāļāđāļāļ.
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāļāļĨāļļāđāļĄ (āļāļĢāļāļĩāđāļŠāļĩāļĒāļāļĩāļ§āļīāļ).
- āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļĢāđāļāļāļāļĢāļ°āļāļģāļāļĩ āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļāļāļĩ.
- āļ§āļąāļāļāļąāļāļāļąāļāļĪāļāļĐāđāļāđāļēāļĒ 2 āđāļĢāļ.
- āļāļīāļāļāđāļāļāļļāļāļāļ§āļēāļ 061-391-0044 (Recruitment).
- āļŠāđāļ Resume āđāļāđāļāļĩāđ ID LINE: 0613910044.
- [email protected].
Experience:
3 years required
Skills:
Microsoft Office, Service-Minded, Power point, Leadership Skill, English
Job type:
Full-time
Salary:
negotiable
- Manage and coordinate executives' calendars, appointments, and schedules.
- Arrange meetings, conference calls, and business appointments.
- Organize travel arrangements, accommodation, transportation, and itineraries.
- Manage executive correspondence, emails, and documentation.
- Handle confidential information with discretion and professionalism.
- Meeting Coordination.
- Schedule and coordinate internal and external meetings.
- Prepare meeting agendas, materials, and supporting documents.
- Attend meetings when required and record meeting minutes.
- Track and follow up on action items and deadlines resulting from meetings.
- Coordinate logistics for management meetings, workshops, and events.
- Documentation & Presentation Support.
- Prepare, format, and organize reports, presentations, and business documents.
- Compile information from various departments for executive review.
- Maintain organized filing systems and records, both electronic and physical.
- Stakeholder Coordination.
- Serve as a point of contact between executives and internal/external stakeholders.
- Coordinate communications and follow-ups across departments.
- Support the smooth flow of information between leadership and business teams.
- Office & Event Support.
- Assist in organizing executive events, town halls, leadership meetings, and workshops.
- Coordinate attendee registration, meeting logistics, and related administrative activities.
- Support other ad-hoc administrative tasks as assigned.
- Bachelor's degree in Business Administration or a related field.
- Minimum 3 years of experience as an Executive Secretary, Executive Assistant, Personal Assistant, or related role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and follow-through.
- Fluent in Thai and English.
Experience:
2 years required
Skills:
Microsoft Office, Meet Deadlines, Data Entry, SAP, English
Job type:
Full-time
Salary:
negotiable
- Quotation Management.
- Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
- Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
- Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
- Tender & Bid Management.
- Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
- Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
- Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
- Contract Administration.
- Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
- Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
- Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
- Bank Guarantee (BG) Administration.
- Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
- Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
- Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
- Database & Document Control.
- Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
- Maintain and update the vendor pricing database to ensure data accuracy, consistency, and alignment with the FME database.
- Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
- Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
- Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
- Other Responsibilities.
- Perform other duties and responsibilities as assigned.
- Bachelor's degree or equivalent.
- Good command of both written and spoken English.
- Minimum of 2 - 3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
- Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
- Experience in contract administration, document control, and database management is an advantage.
- Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
- Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
- Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
- Good command of written and spoken English, with effective communication and interpersonal skills.
- Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
- Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
- Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
- Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
- Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.
- Fresenius Medical Care Ltd. (āļāļĢāļīāļĐāļąāļ āđāļāļĢāļāļĩāđāļāļĩāļĒāļŠ āđāļĄāļāļīāļāļāļĨ āđāļāļĢāđ āļāļģāļāļąāļ).
Experience:
3 years required
Skills:
Microsoft Office, Power point, Data Entry, Salesforce
Job type:
Full-time
Salary:
negotiable
- At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
- Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
- End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
- Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
- Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
- Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
- Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
- Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
- Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
- Bachelor's degree in related scientific fields. Science degree would be advantage.
- At least 3 years of customer service experience.
- International experience preferred in customer service.
- Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
- Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
- The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
- A thorough and effective training experience during onboarding and beyond.
- Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
- As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
Experience:
2 years required
Skills:
Thai
Job type:
Full-time
Salary:
negotiable
- Review, draft, and negotiate contracts, agreements, and other legal documents relating to the Company's business and operations.
- Provide practical legal advice and support to business and support functions on day-to-day business matters.
- Support corporate legal matters, regulatory registrations, and other legal documentation as required.
- Coordinate with external legal counsel on litigation, disputes, and other legal matters when necessary.
- Identify and escalate potential legal risks and support the implementation of appropriate mitigation actions.
- Support the preparation and administration of Board of Directors, Board Committee, AGM, EGM, and other shareholders' meetings.
- Coordinate meeting schedules and prepare meeting invitations, agendas, presentation materials, supporting papers, and related documentation.
- Prepare and maintain Board, Committee, shareholder, statutory, and other corporate records to ensure completeness and accuracy.
- Support the implementation and ongoing improvement of corporate governance policies, procedures, and practices.
- Monitor and coordinate required corporate filings and disclosures with relevant regulatory authorities, including the SEC and Stock Exchange of Thailand (SET), where applicable.
- About you.
- Bachelor's degree in Law or a related field; Law degree preferred.
- 3 - 5 years' experience in Legal, Company Secretariat, Corporate Governance, Compliance, or related areas.
- Experience in securities, financial services, listed companies, or regulated businesses is an advantage.
- Good knowledge of corporate governance and relevant laws and regulations.
- Strong drafting, coordination, communication, and organizational skills.
- Good command of Thai and English.
- Detail-oriented with high integrity, confidentiality, and ability to work under deadlines.
- We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
- Bonuses, and a provident fund.
- Group Insurance, Flexible health insurance plans that are tailored to your needs.
- Dental Allowance.
- 5-day work week.
- Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
- Enjoy comfortable and modern offices with various facilities.
- Caring leaders and colleagues supporting your growth.
- Be a part of the forefront of the growing FinTech industry.
- Have your hard work and success recognized and rewarded.
- Why work with us?.
- Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
- Your career journey begins here!.
- Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.
Experience:
3 years required
Skills:
Import / Export, Electronics, SAP, English, Thai
Job type:
Full-time
Salary:
negotiable
- That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend ...
- Chemours is seeking Customer Excellence Rep to join our growing Titanium Dioxide team. This position will be available at the The Chemours (Thailand) Company Limited, Tower A, Unit 1502, 15th Floor, GPF Witthayu, 93/1 Witthayu Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand and report directly to Ivan Wang. Working as an independent individual contributor and a supportive team player, the Customer Excellence Representative ensures our customers have smooth and reliable experience from order to delivery.
- You will serve as the friendly link connecting our clients, sales, finance, and warehouse teams - managing customer orders, handling standard shipping paperwork, and guiding the warehouse on minor delivery or quality questions. It is a simple, well-rounded role perfect for an organized problem-solver. The responsibilities of the position include, but are not limited to, the following: Order Coordination: Process and monitor customer orders, including local resale and regional shipments - to ensure accurate and timely delivery.
- Partner with internal/external teams to help secure vessel bookings and track ocean shipment schedules.
- Act as the local point of contact for freight forwarders and courier services to keep delivery timelines on track.
- Prepare, verify, and share necessary shipping, customs, and credit/debit paperwork accurately and punctually.
- Answer day-to-day customer inquiries and help resolve or escalate complaints using our standard business processes.
- Keep order workflows properly aligned with our standard import/export guidelines and basic SOX data requirements.
- Work closely with the local finance team to follow up on delayed payments and assist in friendly payment reminders to customers.
- Provide the sales team with monthly data reports to help them with future demand planning and forecasting.
- Review photos of damaged shipments sent over by the warehouse team and provide clear guidance on the next steps.
- Support the warehouse team during their annual physical stock take to ensure system accuracy and help coordinate routine stock disposals with licensed local vendors.
- Bachelor's Degree Knowledge of SAP, Good Computer application skill Fluent in Thai, English & good communications skills (speaking and writing) The following is preferred for this role: Bachelor's Degree (preferably in Commerce or Science) Minimum 3 years of Domestic and International Sales Order Processing Import and Export Trading knowledge Warehouse management experience Benefits: Competitive Compensation Comprehensive Benefits Packages Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day We're a different kind of chemistry company because we see our people as our biggest assets.
- Instead of focusing just on what our employees do each day, we look at how they do it - by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status.
- Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Candidates must be able to perform all duties listed with or without accommodation Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways.
- You may just be the right candidate for this or other opportunities. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry". Every day Chemours delivers Trusted Chemistry that enables products and technologies that people rely on to live better and thrive.
- A global leader in industrial and specialty chemicals, our chemistry enables vital innovations from high-performance computing, artificial intelligence (AI), and advanced electronics to batteries for electric and low-emissions vehicles, climate friendly cooling, paints and durable coatings for advanced infrastructure, and more. Through our three businesses - Thermal & Specialized Solutions, Titanium Technologies, and Advanced Performance Materials - we deliver chemistry-based innovations that solve our customers' biggest challenges.
- PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.).
Experience:
2 years required
Skills:
Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Experience: Minimum 2 - 3 years of experience in customer service, preferably in logistics, freight forwarding, or supply chain operations Proven track record of managing customer relationships and resolving service issues effectively will be considered as a plus Skills & Competencies: Strong communication and interpersonal skills with ability to build trust and rapport Excellent problem-solving and conflict-resolution abilities High attention to detail and accuracy in handling docu ...
- Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!.
- If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.
- We are a family business for over 150 years.
- All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers.
- Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive!.
- Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better.
- Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions.
- You will find a diverse and inclusive culture, where you are embraced and respected for who you are.
- We want you to feel valued, supported, and inspired.
- You did not find the right position for you?.
- Join our Talent Community and we'll get in touch if there's a role that could be a good fit for you.
Experience:
5 years required
Skills:
Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales
Job type:
Full-time
Salary:
negotiable
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- Specialist, Migrant and Tourist.
- 23/07/2026.
- Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
- Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
- Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
- Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
- Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
- Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
- Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
- Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
- Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
- Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
- Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
- Experience.
- 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
- Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
- Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
- Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
- Skill and Knowledge.
- Strategic and commercial thinking.
- Strong business analytics and performance management capability.
- Product development and go-to-market management.
- Project management and business transformation leadership.
- Stakeholder influencing and partner management.
- Strong communication, presentation, and negotiation skills.
- Ability to lead initiatives through uncertainty and drive execution across multiple functions.
- TRUE CORPORATION.
- PRIVACY POLICY.
- True Corporation Public Company Limited. All rights reserved.
Experience:
1 year required
Skills:
Accounting, eCommerce, Payroll, English
Job type:
Full-time
Salary:
negotiable
- provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
- Our main focus is building the most advanced payment rails for Southeast Asia, with ...
- backed by global top-10 VCs. We're proud to be featured on among the fastest growing companies by.
- Y-Combinator.
- As a Senior Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Senior Merchant Support, you will be the expert of our customers. You will understand our customers' pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Senior Merchant Support is crucial.
- Behaviour.
- Responsive.
- Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset.
- Willing to be rostered on for weekends and public holiday.
- Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required.
- Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn.
- You're goal oriented and able to pursue objectives consistent.
- You're able to show empathy and provide calm-responses to our customers to win their confidence.
- Experience.
- Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome.
- Bachelor's Graduate from reputable Universities majoring in: Engineering, Management, Finance / Accounting, Communications, Computer science/IT.
- Plus point if you are experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools.
- Handle customer inquiry by communicating through various channels to solve their needs.
- Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms.
- Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary.
- Analyze customer transaction status with operational tools (Splunk, Redash, Postman).
- Shows empathy.
- to ensure customer satisfaction.
- Raise awareness of existing issues or problems to other CS teams.
- Ask relevant questions to the customer to capture more context of the inquiries.
- Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement.
- Provide support our customers during.
- Daylight time (operation working hour from 8:00 AM - 8:00 PM Bangkok time/GMT+7).
- Drive or contribute to changes & implementation.
- Generate idea of operational excellence project from experience in handling customer inquiry.
- Contribute to operational excellence projects and coordinate with relevant stakeholders.
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