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Experience:

5 years required

Skills:

Fast Learner, Negotiation, Salesforce, Leadership Skill, English

Job type:

Full-time

• Develop account plans and strategies to meet client goals and company objectives.
• Develop and maintain strong relationships with assigned key accounts.
• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring satisfaction.
• Regularly communicate with clients to understand their needs and objectives.
• Identify opportunities to upsell or cross-sell products/services to key accounts.
• Coordinate with internal departments (e.g., operations, customer support, merchandising) to ensure seamless service delivery.
• A minimum of a Bachelor's Degree in Business Administration, Management, or an equivalent field is required.
• At least 3-5 year of working experience in key account management or sales is mandatory.
• Proven sales experience, preferably in e-commerce, B2B sales, FMCG, or the Food & Beverage industry, is highly preferred.
• Experience with Salesforce or a similar CRM is a plus.
• Strong communication, negotiation, collaboration, and interpersonal skills are essential.
• Self-motivation, exceptional leadership abilities, analytical skills, and strategic planning capabilities are expected.
• Adaptability to change and being a fast learner who enjoys challenges and embraces change is highly valued.
• Strong English communication skills.

Experience:

5 years required

Skills:

ISO 14001, English

Job type:

Full-time

• Occupational Health, Safety and Environment Management.
• Ensure company compliance with occupational health, safety, laws, standards, regulations, and ISO 45001 requirements.
• Conduct risk assessments and hazard analysis, and develop preventive, corrective, and improvement measures for workplace safety.
• Monitor, inspect, and evaluate safety and environmental performance, including accident investigation, incident analysis, and related reporting.
• Plan and implement safety activities such as s, safety campaigns, and emergency drills.
• Conduct safety training programs for new employees and subcontractors.
• Coordinate with internal and external parties, auditors, and support safety and environmental committee activities.
• Manage the safety master plan and safety policy.
• Manage environmental tasks and related documentation, including industrial waste management, permit applications, and regulatory reporting.
• Bachelor's degree of Science in Occupational health and safety or related field of Safety Officer.
• At least 5 year experience in in occupational health, safety, and environmental management in an industrial/manufacturing environment.
• Knowledge of risk assessment, hazard identification, and emergency response is an advantage.
• Knowledge ISO 45001 and ISO 14001.
• Ability to coordinate effectively with relevant departments.
• Good command in MS. Office.
• Able to communicate in English.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• Department: Commercial & Venue Operations.
• Reporting To: Head of Studios.
• Key Performance Indicators (KPIs): Annual Booking Revenue, Conversion Rate of Closed Deals, Outbound Lead Generation Volume, Repeat Client Retention Rate, and Accuracy of Pipeline Reporting.
• Core Responsibilities & Workflows.
• Outbound Lead Generation & Pipeline Development.
• Aggressively identify, qualify, and secure high-value sales leads across target industries: concert promoters, corporate event agencies, esports organizers, theatrical production houses, luxury consumer brands, and academic institutions.
• Position Cloud 11 uniquely against standard "isolated space" alternatives by cross-selling the campus ecosystem: bundling on-site accommodation (Yotel & Marriott Tribute Portfolio Hotels), production resources (KOVE Studios & Studio X Beyond), and open community platforms (The COMMONS).
• Establish long-term, high-volume rolling series contracts via multi-event promotional packages.
• Commercial Structuring & Closing Deals.
• Manage the sales lifecycle from cold outreach and professional facility walkthroughs down to contract execution.
• Structure and pitch tailored commercial proposals using approved rate configurations: navigating standard rack rates, limited first-time promotion offers, and volume-discount kickbacks.
• Negotiate intricate event contracts, sponsorship integrations, and localized brand-activation alignments to maximize total yield per square meter across matching facilities.
• Building Long-Term Client Relationships.
• Cultivate and expand deep-seated relationships with Tier-1 event promoters, creative directors, and key corporate accounts to ensure Cloud 11 becomes their default premium venue partner in Southeast Asia.
• Act as a consultative commercial partner, thoroughly understanding the evolving long-term creative and strategic goals of recurring clients, and tailoring multi-year venue residency packages to match.
• Implement structured post-event care programs ("From Booking to BRAVO") to collect critical feedback, maximize customer lifetime value (LTV), and convert first-time venue users into highly lucrative, repeat account anchors.
• Operational Workflow & Structural Support Systems.
• Implement and maintain strict internal customer-relationship management (CRM) logging protocols from consultation briefs to technical hand-off.
• Partner closely with the on-site technical production and logistics teams to ensure proposed client builds safely align with venue physical restrictions: tracking structural live floor limits, power constraints, overhead load grids, and service elevator clearances.
• Coordinate smooth hand-offs to venue coordinators once contracts are closed, ensuring client specs map exactly to loading dock scheduling constraints and backstage green room deployments.
• Reporting Performance & Commercial Analytics.
• Establish and lead a systematic, data-driven sales evaluation process: compile weekly, monthly, and quarterly pipeline health maps for review by the Head of Studios.
• Track, analyze, and present precise performance metrics including booking conversion velocities, utilization optimization ratios per square meter, source channel attribution for lead generation, and overall revenue contribution by venue zone (Livehouse, Foyer, Park).
• Translate raw commercial performance analytics into actionable quarterly forecast models, arming studio leadership with clear data regarding market demand spikes, occupancy gaps, and proposed seasonal adjustments.
• Adaptability & Resiliency.
• Dynamic Calendar Management: Proactively pivot and re-engineer pipeline strategies when peak dates shift or sudden calendar changes occur due to external touring schedule adjustments.
• Creative Problem Solving: Maintain high composure and grit when addressing technical production bottlenecks, structuring custom client credit programs, or matching non-traditional events to alternative open-air platforms like The Skypark.
• Market Agility: Continually evaluate regional entertainment trends to adjust sales narratives, maximizing occupancy during off-peak windows or mid-week schedules through creative pricing adjustments.
• Required.
• Experience: 5+ years of verified B2B sales or business development experience explicitly inside premium event spaces, convention centers, 5-star hospitality complexes, or entertainment agency networks.
• Track Record: Proven history of consistently meeting or exceeding booking revenue milestones, managing major corporate accounts, and navigating complex commercial contract negotiations.
• Technical Fluency: General comprehension of technical event infrastructure including audio-visual setups, electrical distribution layouts, and architectural specifications. Ability to translate spatial data sheet metrics into value-driven client solutions.
• Systems Skillset: Mastery of modern CRM platforms, spatial design preview software, and digital presentation or business analytics suites.
• Personal Attributes: Excellent communications skills, a highly entrepreneurial mindset, structural resilience under pressure, and the natural adaptability required to thrive within a fast-moving, premier creative tech ecosystem.
• Cloud 11 is Bangkok's new cultural and creative destination a visionary real estate project designed to support the entertainment, media, and creative industries. We are more than a place we are an ecosystem for creators, innovators, and communities to connect, collaborate, and thrive.
• Visit Website: https://cloud11bangkok.com/th.

Experience:

5 years required

Skills:

Assurance, English

Job type:

Full-time

• Data Requirement Management.
• Lead requirement gathering workshops for data-related initiatives.
• Elicit, analyse, and document business data requirements.
• Define business rules, data definitions, and validation requirements.
• Maintain business glossary and data dictionary.
• Ensure consistency of master data definitions across systems.
• Collaborate with business stakeholders to establish data ownership.
• Data Migration.
• Analyze legacy data structures and business rules.
• Develop Source-to-Target Mapping (STTM) documents.
• Define data transformation and conversion requirements.
• Document migration rules and cleansing requirements.
• Support migration planning and execution.
• Coordinate migration testing and business validation.
• Perform reconciliation between legacy and target systems.
• Support migration sign-off activities.
• Reporting.
• Gather and document reporting and dashboard requirements.
• Define report layouts, business KPIs, filters, and calculation logic.
• Produce Reporting Requirement Specifications.
• Work with development and BI teams to ensure reports meet business expectations.
• Support report validation during SIT and UAT.
• System Integration & Interface.
• Gather business requirements for system interfaces and integrations.
• Define data mapping between source and target systems.
• Document interface specifications, validation rules, and error handling.
• Support API and batch interface requirement analysis.
• Coordinate interface testing with project teams.
• Data Quality & Governance.
• Define business data validation rules.
• Support data quality assessments and issue resolution.
• Ensure compliance with enterprise data governance standards.
• Maintain data lineage and traceability documentation.
• Participate in data governance initiatives and standards development.
• Project Delivery Support.
• Collaborate with Business Analysts, Solution Architects, Developers, QA, and Vendors.
• Participate in project estimation and planning.
• Support SIT, UAT, and Production Verification.
• Facilitate data walkthrough and requirement review sessions.
• Track data-related risks, assumptions, issues, and dependencies.
• Ensure end-to-end traceability from business requirements to implemented data solutions.
• Bachelor's degree or higher in Business Administration, Information Technology or other related fields.
• Minimum 5 years' experience in Business Analyst with a strong focus on data-related initiatives.
• Experience in Insurance or Financial Services is highly preferred.
• Proven experience in data migration, reporting, integration, or enterprise system implementation.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in requirement gathering techniques, process modeling, and documentation.
• Familiarity with project management methodologies and software development lifecycle.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of relevant tools such as Microsoft Offices, JIRA, Trello, etc.
• Proficiency in documentation in both Thai and English.
• Good English communication skills (written and verbal).
• Tools and Technology.
• SQL Server / PostgreSQL.
• Advanced Excel.
• Data migration and reconciliation frameworks.
• AI-assisted tools for: SQL query generation and optimization, Data quality and anomaly detection.

Experience:

5 years required

Skills:

IC License

Job type:

Full-time

• Provide comprehensive advices on investment selection: stocks, futures & options, fixed income, derivatives, etc. to clients; Oversee client investment portfolios aligned with individual risk profiles and financial objectives; Cultivate client relationships through trust-building and consultative approaches to help achieve financial goals.
• Required.
• Bachelor's or Master's degree in Business Administration, Finance, Marketing, Econom ...

Experience:

12 years required

Skills:

Recruitment

Job type:

Full-time

• Lead end-to-end recruitment: own the full hiring cycle (sourcing, screening, assessment, interviewing, offer management, and onboarding) for roles across the Thailand operation, with a focus on manufacturing, engineering, and semiconductor/electronics talent.
• Manage and develop the team: supervise, coach, and grow two recruiters; allocate requisitions, set standards, and build the team's capability and delivery discipline during this foundational period.
• Deliver personally: stay hands-on and fill critical and hard-to-source vacancies directly rather than relying solely on the team, leading by example on delivery.
• Partner with stakeholders: work closely with hiring managers and business leaders to understand workforce needs, advise on hiring strategy, and manage expectations with credibility and confidence at senior levels.
• Build the foundation: establish and improve recruitment processes, pipelines, sourcing channels, and candidate-experience standards that scale as the site grows.
• Drive sourcing and pipelines: proactively source through direct channels, job boards (e.g. JobsDB), professional networks, and referrals; build talent pools for recurring and specialised semiconductor roles.
• Own employer branding: develop and run branding and attraction activities, including university relations and campus programmes, to strengthen Carsem's presence in the Thai talent market.
• Manage budget and reporting: own the recruitment budget, track key metrics (time-to-fill, cost-per-hire, quality of hire, pipeline health), and report progress to leadership.
• Lead change: drive continuous improvement and change-management initiatives across the talent acquisition function.
• Ensure compliance: ensure hiring practices comply with Thai labour regulations and Carsem/HLMG group policies.
• Bachelor's degree in Human Resources, Business, Psychology, or a related field.
• Minimum 8 to 12 years of recruitment experience, including proven experience leading or managing a recruitment team. This is a leadership role, not an individual-contributor position.
• Preferred candidate from semiconductor, electronics, or high-volume manufacturing recruitment strongly preferred.
• Demonstrated ownership and stability, with a track record of sustained tenure and seeing hiring commitments through, especially in build or scale-up environments.
• End-to-end recruitment expertise, from sourcing strategy to onboarding.
• Proven stakeholder management, with the maturity and presence to engage and influence senior leadership.
• Experience with employer branding, university relations, budgeting, and recruitment analytics.
• Experience with structured/behavioural interviewing (e.g. BBI) and assessment tools is an advantage.
• Global or regional recruitment exposure is a plus.
• Fluency in Thai and English; based in or willing to relocate to Thailand.

Experience:

5 years required

Skills:

Product Owner

Job type:

Full-time

• KX Venture Builder: creating products to bring decentralized benefits to society simply and securely.
• KXVC: the gateway to Southeast Asia, bringing together creators, innovators, and users to develop possibilities shaping the future.
• Learn more about KX: http://www.kx.tech.
• Work Where Wow, Happens Every Day".
• Become Our: Senior Product Strategy & Vision.
• Why You'll Love Being Part of Our Team: (Why Work With Us).
• Join AiNU, an AI-powered digital identity verification platform under KX, where we're transforming how businesses verify identities securely, seamlessly, and at scale. Our solutions leverage cutting-edge AI and machine learning to help organizations prevent fraud, enhance customer onboarding, and meet evolving regulatory requirements.
• Define and drive the product vision, strategy, and roadmap for AI-powered identity verification solutions aligned with business goals.
• Own and prioritize the product backlog, translating business needs into clear user stories and actionable requirements.
• Lead Agile product development by partnering with cross-functional teams through sprint planning, execution, and delivery.
• Collaborate with AI/ML engineers, developers, UX, and QA teams to deliver high-quality, customer-centric products.
• Gather customer insights, conduct market and competitor analysis, and identify opportunities for product innovation and growth.
• Act as the bridge between business stakeholders, customers, and engineering teams, ensuring clear communication and alignment.
• Make informed product decisions by balancing customer value, business impact, and technical feasibility.
• Drive successful product launches in partnership with Sales, Marketing, and Customer Success teams.
• Monitor product performance using KPIs and customer feedback, and continuously optimize the product experience.
• Stay up to date with industry trends, AI/ML advancements, and relevant regulatory and compliance requirements.
• Bachelor's degree in Business, Finance, or a related field.
• 5+ years of experience as a Product Owner, Product Manager, or similar role in technology companies.
• Proven track record managing products through full lifecycle from concept to launch.
• Hands-on experience with Agile/Scrum methodologies in software development environments.
• Experience working with AI/ML products, identity verification, security, or fintech solutions preferred.
• Technical Skills.
• Strong technical background with understanding of software development, web technologies, and API integrations.
• Familiarity with AI/ML concepts, computer vision, or biometric technologies is highly advantageous.
• Understanding of identity verification standards, KYC/eKYC processes, and fraud prevention technologies.
• Knowledge of data privacy regulations, security compliance, and industry standards (ISO, iBeta, GDPR, PDPA).
• Embracing IDEA (Inclusion, Diversity, Equity, and Accessibility).
• At KBTG, diversity fuels innovation. We embrace different perspectives, foster an inclusive culture, and create opportunities for growth. Be yourself, make an impact, and grow with us. Join us.
• Hybrid Working - Balance office collaboration and remote flexibility.
• Competitive Provident Fund - Secure your future with high contributions.
• Financial Wellness - Expert support and tools for managing finances, including home loans.
• Comprehensive Health Coverage - Enjoy peace of mind with top-tier health insurance and annual health check-ups for you, your spouse, and your children.
• Flexible Benefits - Customize your perks with generous policies, including support for work-from-home equipment, wellness, and more.
• Wellness & Comfort - Recharge in our Nap Room, enjoy occasional massages, and access mental wellness support via Occa.
• Business Travel & Commuting Support - Enjoy Grab for Business rides and other travel perks for professional journey with ease and convenience.
• Continuous Learning - Access Udemy, Coursera, and top training programs.
• K Point Reward - Earn points and enjoy exciting rewards as you grow with us.
• Remark: A Credit Bureau check may be required for certain positions as part of the hiring process.
• E-Mail: [email protected].
• Privacy Noticehttps://www.kbtg.tech/th/privacy-policy).

Experience:

4 years required

Skills:

Project Management

Job type:

Full-time

• Ronald McDonald House Charities Thailand (RMHC Thailand).
• Bangkok.
• Full-time.
• Manager.
• https://www.rmhc.or.th.
• The Program Manager / Foundation Manager is responsible for managing the overall operations, fundraising, programs, events, partnerships, and community activities of RMHC Thailand.
• This role oversees key Foundation programs, including Ronald McDonald Houses, Ronald McDonald Playrooms, mobile healthcare activities, volunteer programs, fundraising campaigns, and charity events such as.
• Run for Kids.
• The position ensures that all programs and activities are delivered effectively, safely, within budget, and in alignment with the Foundation's mission and governance standards.
• Foundation and Program Management.
• Develop annual plans, budgets, fundraising strategies, and activity calendars.
• Oversee Foundation programs, operations, and service standards.
• Manage Ronald McDonald Houses, Playrooms, mobile healthcare activities, and community programs.
• Coordinate with hospitals, healthcare professionals, families, partners, and relevant organizations.
• Monitor program performance, social impact, risks, and areas for improvement.
• Prepare management, Board, donor, and impact reports.
• Fundraising and Partnership Management.
• Develop and execute fundraising strategies to achieve annual donation targets.
• Identify opportunities through corporate sponsorships, individual donors, grants, campaigns, and in-kind contributions.
• Build and maintain relationships with donors, corporate partners, sponsors, and nonprofit organizations.
• Prepare fundraising proposals, sponsorship packages, presentations, and partnership agreements.
• Manage donor communications, recognition, reporting, and partnership renewals.
• Ensure donations are properly recorded, acknowledged, and used according to Foundation policies.
• Events and Activities.
• Plan and manage fundraising events, including.
• RMHC Run for Kids., charity events, donor activities, and community programs.
• Manage event concepts, budgets, timelines, vendors, sponsors, logistics, volunteers, and onsite operations.
• Coordinate hospital activities, family activities, donation handovers, and corporate volunteer programs.
• Monitor event income, expenses, participation, sponsor deliverables, and overall results.
• Prepare post-event reports and recommendations for improvement.
• Ronald McDonald House Operations.
• Oversee daily operations and service standards of Ronald McDonald Houses.
• Ensure a safe, clean, welcoming, and supportive environment for families of hospitalized children.
• Monitor facilities, occupancy, supplies, maintenance, security, and manpower coverage.
• Coordinate with hospitals, House Managers, service providers, and volunteers.
• Handle operational concerns, emergencies, and sensitive family situations professionally.
• Volunteer and Stakeholder Management.
• Manage volunteer recruitment, orientation, training, scheduling, and engagement.
• Develop volunteer roles, guidelines, safeguarding standards, and codes of conduct.
• Build strong relationships with hospitals, government agencies, community partners, and volunteers.
• Represent RMHC Thailand at meetings, events, partnership discussions, and public activities.
• Budget, Compliance and Team Leadership.
• Manage the Foundation's annual operating, fundraising, and event budgets.
• Monitor income, expenses, procurement, contracts, and financial documentation.
• Ensure compliance with relevant laws, regulations, Foundation policies, governance standards, and data privacy requirements.
• Identify operational, financial, safety, legal, and reputational risks.
• Lead, coach, and develop Foundation employees, House Managers, coordinators, temporary staff, and volunteers.
• Establish clear performance expectations, responsibilities, and development plans.
• Bachelor's degree or higher in Business Administration, Management, Marketing, Communications, Public Relations, Social Sciences, Nonprofit Management, Hospitality, Event Management, or a related field.
• At least 8 years of relevant experience.
• in foundation management, nonprofit organizations, corporate social responsibility, fundraising, program management, event management, hospitality, or operations.
• At least 4 years of experience in a managerial or team leadership position.
• Proven experience in fundraising, corporate partnerships, sponsorships, charity events, or community programs.
• Strong experience in project management, budget management, vendor management, and stakeholder coordination.
• Experience working with hospitals, healthcare organizations, foundations, children, families, or vulnerable groups would be an advantage.
• Experience managing large-scale charity events, sports events, or fundraising campaigns would be an advantage.
• Good command of written and spoken Thai and English.
• Able to travel and work occasionally during weekends, public holidays, early mornings, or evenings.

Experience:

3 years required

Skills:

Video Editing, Automation, Google Ads, English, Thai

Job type:

Full-time

• You take AI-generated drafts, designs, and reports and finish them to a standard a client is happy to pay for.
• You have taste. You notice when spacing is off, when a headline is weak, when a design almost works but not quite.
• You are not scared of technical things. You will work inside ad platforms, a CMS, tracking tools, and our internal systems. You do not need to know them today. You need to be the kind of person who clicks around, breaks things in a test environment, an ...
• You will learn constantly, directly from the founder and from the AI tools themselves. We treat this as an apprenticeship in modern marketing, not a fixed.
• job scope.
• If you are a designer who drifted into marketing, a marketer who secretly enjoys the creative side more, or a generalist who picks up tools fast, this role fits you better than your.
• job title.
• suggests.
• Finish and polish creative work: social graphics, ad creatives, landing pages, decks, and client reports.
• Create and schedule content for client accounts and for Hy Digital itself.
• Set up and manage Meta Ads and Google Ads campaigns, with our systems doing the heavy lifting.
• Write and edit copy so it sounds human, on-brand, and clear.
• Prepare monthly client reports and communicate directly with clients on progress.
• Work inside our internal AI systems daily and tell us where they fall short, so we can improve them together.
• Keep multiple client accounts moving without someone chasing you.
• Who this role is for.
• 1 to 3 years experience in marketing, design, content, or agency work. Portfolios beat CVs here.
• You can show us things you made: designs, posts, campaigns, videos, a brand you ran, even personal projects.
• Comfortable with design tools (Canva at minimum; Figma, Photoshop, or video editing is a real plus).
• Curious about the technical side: ads platforms, websites, analytics, AI tools.
• Good written English. Thai is your working language with most clients and the team.
• Organized, independent, and honest about what you do not know yet.
• You do not need to arrive with every skill. You need to learn fast and care about quality. The training is on us.
• Work setup.
• Hybrid, mostly remote, 1 to 2 office days per week in Bangkok.
• Small team, direct communication, no layers of management.
• Local and international clients.
• What you get.
• Base salary 20,000 to 35,000 THB depending on experience.
• Monthly performance bonus based on company growth.
• Premium AI tools fully paid by the company, plus training on how we use them.
• MacBook, iPhone, and company phone number.
• Direct mentoring from the founder on marketing, AI, and creative work.
• A front-row seat at how an AI-first agency is built. The skills you learn here are the ones the market will be hiring for in three years.
• Important.
• We are a boutique agency. You will touch real client work from week one. We move fast, expect ownership, and give you room to grow into the role rather than boxing you into it.
• How to apply.
• Your CV in English.
• A short introduction about yourself.
• The thing we care about most: examples of work you made. Designs, content, campaigns, brands, personal projects. Show us your taste.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• Business Development Manager.
• at.
• Integrity Thailand.
• This role is ideal for a true.
• sales hunter,.
• someone who thrives on identifying opportunities, building relationships, opening new doors, and converting prospects into long-term business partnerships, while also strengthening and expanding relationships with our valued existing clients.
• Reporting directly to the Managing Director, the Business Development Manager will play a.
• key role.
• in driving business growth by identifying, engaging, and winning prospective clients. The ideal candidate is a confident communicator, strategic negotiator, and results-oriented deal maker who enjoys taking ownership and making a visible impact.
• In return, this role offers an attractive opportunity to grow your career while enjoying performance-based incentives for achieving and exceeding business targets.
• Identification of prospects, canvassing and cold calling to set meetings with potential customers.
• Networking by attending events, conferences, seminars, cocktails etc.
• Prepare sales presentations to prospective clients.
• Prepare proposals/quotations according to the client's needs and objectives.
• Negotiate the terms of an agreement to close sales.
• Identify market demand, understand market trends, bench-marking.
• Contribute to business development by developing partnerships.
• Renew existing clients.
• Develop current system related to prospects, sales and account management.
• Coordinate and collaborate with other divisions related to Sales activities.
• Deliver agreed sales targets.
• Fluency in English both spoken and written.
• Fluency in Japanese (speaking & writing) is a big advantage, with minimum N2 certification.
• Foreigners (non-Thai) are welcome to apply. Must be willing to work on-site, visa will be sponsored.
• Minimum 5 years of experience in selling Consulting services.
• Bachelor degree in a relevant discipline.
• Driven, autonomous, self-starter.
• High degree of professional ethics and integrity.
• Confident and persuasive in approaching new potential clients.
• Adept at delivering presentations and sales pitches.
• Trained in sales methodologies.
• Thrives on reaching agreed targets.
• Resourceful in finding new leads and converting.
• Has a network of contacts to draw upon.
• Willing to travel and is comfortable to do field prospection, reaching out to potential clients.
• If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is or you!.
• Integrity Thailand is an equal opportunity employer.
• Integrity Thailand.
• is a foreign investment company that has operated in Thailand for 12 years. The company is an affiliate of Integrity Asia which also has offices in Indonesia and Malaysia.
• Our business is to provide services related to the prevention, detection, and investigation of fraud (.
• www.integrity-asia.com).
• As a rapidly expanding company with a unique business, Integrity Thailand is looking for self-motivated and results-oriented individuals with strong qualifications who loves to face challenges to grow and succeed.

Experience:

2 years required

Skills:

Social media, Teamwork, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Analyze customer data from surveys and feedback to identify pain points and customer language.
• Work closely with Product and Customer Success teams to continuously update product understanding during development.
• Define Value Proposition and Key Messages for each feature/package aligned with target customer segments.
• Conduct competitive positioning analysis against chatbot and CRM competitors in the market.
• Plan and drive marketing activities.
• Convert Key Messages into concrete marketing activities such as advertising campaigns, social media content, webinars, and email/broadcast feature announcements.
• Develop Go-to-Market Plans for new features or packages from pre-launch through launch to post-launch.
• Brief creative and content teams to ensure accurate and engaging feature communication.
• Collaborate with Sales team to produce sales tools including brochures, sales slides, and one-pagers that support closing deals.
• Monitor campaign and message performance including engagement, conversion, and feedback.
• Use results to refine positioning and marketing activities for continuous improvement.
• About you.
• 2-5 years of experience in Product Marketing, Marketing, or Brand in SaaS/Tech business (B2B SME experience will be given special consideration).
• Ability to learn and explain technical product features in language that general audiences understand.
• Strong writing skills in both Thai and English with ability to select keywords and key messages appropriate for target audiences.
• Experience planning and executing marketing activities including campaigns, content, and launch plans from start to finish.
• Ability to analyze data from surveys, customer feedback, and performance metrics to adjust strategy.
• Strong cross-functional teamwork with Product, Sales, Customer Success, and Creative teams.
• Experience with or familiarity with Chatbot, CRM, Omnichannel Communication, or Martech products will be given special consideration.
• About ZWIZ.AIFounded in 2017, we are an AI and Chatbot startup currently empowering over 60,000 clients across both SME and Enterprise sectors. As an official partner of Meta (Facebook) and LINE, our team has grown to nearly 50 highly driven professionals. We pride ourselves on our dynamic culture.
• Working at ZWIZ.AI.
• Hybrid Work Model: We offer a flexible schedule with 4 remote working days and 1 day in the office (Fridays). Our office is conveniently located near BTS Ari.
• Working Hours: 10:00 AM - 6:00 PM (Monday - Friday).
• Agile Startup Environment: Experience a fast-paced, high-growth environment where you will work closely with the executive team and accelerate your learning curve.
• Comprehensive Benefits & Perks.
• Performance & Longevity Bonuses: We offer mid-year and year-end bonuses based on company performance, alongside special longevity bonuses for employees reaching 3 to 10 years of service.
• Equipment Allowance: A monthly laptop depreciation allowance is provided upon successful completion of the probationary period.
• Health & Wellness: Employees receive comprehensive group health insurance (OPD up to 1,500 THB per visit and Personal Accident coverage up to 100,000 THB), as well as complimentary annual health check-ups.
• Travel Expense Reimbursement: Full reimbursement is provided for all travel and accommodation expenses incurred during client meetings or overseas assignments.
• Food & Beverage Perks: Enjoy complimentary Friday lunches, quarterly team dining events, and an unlimited supply of snacks and beverages in our office pantry.
• Employee Engagement: We foster team building through annual company outings, New Year celebrations, birthday gift vouchers, and various seasonal activities.
• Life Milestone Gifts: We celebrate with you by providing congratulatory gifts for significant life events, such as weddings and childbirth.

Experience:

5 years required

Skills:

Industrial Engineering, Mechanical Engineering

Job type:

Full-time

• Kia Sales (Thailand) Co., Ltd. is seeking a highly driven and customer-focused Service Operations Manager to support dealer service operations, workshop effectiveness, aftersales operational readiness, and customer ownership experience across assigned dealer networks.
• This role acts as the operational field owner responsible for strengthening dealer service standards, operational discipline, service readiness, workshop effectiveness, and dealer performance to ensure consistent service delivery and premium customer e ...
• The ideal candidate is operationally strong, customer-centric, proactive, and comfortable working cross-functionally in a fast-moving automotive environment.
• Act as field operational coach to assigned dealers to strengthen service operations, workshop effectiveness, and aftersales operational standards.
• Monitor dealer service performance, workshop operations, service process compliance, and operational readiness.
• Conduct dealer site visits, operational reviews, and field support to identify operational gaps and improvement opportunities.
• Support dealer capability development to enhance service quality and customer experience.
• Monitor dealer KPIs, operational performance, workshop utilization, and field concerns and recommend corrective actions.
• Support new model/service readiness activities including workshop readiness, diagnostics, service processes, and operational preparedness.
• Coordinate with technical, parts & warranty, customer experience, and relevant stakeholders to support service continuity and issue resolution.
• Drive continuous improvement initiatives to strengthen dealer service standards and premium ownership experience.
• Bachelor's degree or above in Mechanical Engineering, Automotive Engineering, Industrial Engineering, Business Administration, or related field.
• Minimum 5 years of experience in automotive aftersales, dealer operations, workshop operations, service field operations, or related automotive service environment.
• Experience in dealer management, service operations, workshop governance, or aftersales field support preferred.
• Strong business acumen and customer-centric mindset.
• Strong communication, coordination, and stakeholder management skills.
• Ability to work in a dynamic and fast-paced environment.
• Strong computer literacy in Excel, PowerPoint, and reporting tools.

Experience:

5 years required

Skills:

Automation, Customer Relationship Management (CRM)

Job type:

Full-time

• Customer Lifecycle Strategy.
• กำหนดและเป็นเจ้าของกลยุทธ์วงจรชีวิตลูกค้าแบบครบวงจร ครอบคลุมการเริ่มต้นใช้งาน (Onboarding) การมีส่วนร่วม (Engagement) การต่ออายุ (Renewal) การขายเพิ่ม (Cross-sell) การดึงลูกค้ากลับมา (Win-back) และการสร้างผู้สนับสนุน (Advocacy).
• ระบุจุดสำคัญในการติดต่อลูกค้า (Priority Customer Moments) ที่สอดคล้องกับเป้าหมายทางธุรกิจและผลิตภัณฑ์.
• มั่นใจว่าแผนงานด้านวงจรชีวิตลูกค้าสนับสนุนการเติบโตอย่างยั่งยืน การรักษาลูกค้า และการสร้างความไว้วางใจ.
• Customer Segmentation & Insight.
• กำหนดและกำกับดูแลกรอบการแบ่งกลุ่มลูกค้า (Segmentation Framework) ตามข้อมูลลูกค้า พฤติกรรม อายุการใช้งาน และผลิตภัณฑ์ที่ถือครอง.
• วิเคราะห์ข้อมูลและความเข้าใจเกี่ยวกับลูกค้าเพื่อกำหนดจุดเน้นของแคมเปญ กลุ่มเป้าหมาย และกลยุทธ์ช่องทางการสื่อสาร.
• ทำงานร่วมกับทีมข้อมูลและการวิเคราะห์ (Data and Analytics) เพื่อให้มั่นใจว่ามีการใช้ข้อมูลเชิงลึกของลูกค้าอย่างสม่ำเสมอทั่วทั้งองค์กร.
• Customer Promotional Campaign Strategy.
• นำการวางกลยุทธ์ การวางแผน และการกำกับดูแลแคมเปญส่งเสริมการขายสำหรับลูกค้า.
• ออกแบบแคมเปญเพื่อสนับสนุนการใช้งานผลิตภัณฑ์ การต่ออายุ การขายเพิ่ม และเป้าหมายการรักษาลูกค้า.
• ประสานงานการดำเนินการแคมเปญผ่านจุดสัมผัสลูกค้าและช่องทางการขายทั้งหมด เพื่อให้มั่นใจในความสอดคล้องและความชัดเจนของการสื่อสาร.
• มั่นใจว่าแคมเปญมีความเกี่ยวข้อง ทันท่วงที และสอดคล้องกับหลักการของแบรนด์ ข้อกำหนดด้านการปฏิบัติตามกฎระเบียบ (Compliance) และความเป็นธรรมต่อลูกค้า.
• Customer Journey Design.
• เป็นเจ้าของการออกแบบและการปรับปรุงอย่างต่อเนื่องของเส้นทางลูกค้าที่สำคัญ (Key Customer Journeys).
• ทำการแมปเส้นทางแบบครบวงจรเพื่อระบุจุดที่มีปัญหา จุดที่ลูกค้าหลุดออก และโอกาสในการส่งเสริมการตลาด.
• ทำงานข้ามสายงานอื่นๆ เพื่อแปลงข้อมูลเชิงลึกจากเส้นทางลูกค้าเป็นการปรับปรุงที่สามารถนำไปปฏิบัติได้.
• มั่นใจว่าเส้นทางลูกค้ามีความเรียบง่าย มีประสิทธิภาพ และสอดคล้องกับความคาดหวังของลูกค้า.
• Product & Sales Partnership.
• ทำหน้าที่เป็นพันธมิตรเชิงกลยุทธ์กับทีมผลิตภัณฑ์และทีมขายในการบรรลุเป้าหมายทางธุรกิจ.
• แปลงกลยุทธ์ผลิตภัณฑ์และลำดับความสำคัญของฝ่ายขายให้เป็นโปรแกรมส่งเสริมการตลาดที่มีประสิทธิผล.
• สนับสนุนช่องทางการขายด้วยกรอบแคมเปญ ทิศทางการสื่อสาร และการจัดแนวเส้นทางลูกค้า.
• Voice of Customer & Feedback Integration.
• เป็นเจ้าของหรือร่วมเป็นเจ้าของกลไกเสียงของลูกค้า (Voice of Customer - VoC) รวมถึงข้อมูลเชิงลึกจากคำติชมและข้อร้องเรียนของลูกค้า.
• ใช้ข้อเสนอแนะของลูกค้าเพื่อปรับปรุงแคมเปญ พัฒนาเส้นทางลูกค้า และยกระดับประสบการณ์ลูกค้าโดยรวม.
• ป้อนข้อมูลเชิงลึกของลูกค้ากลับไปยังทีมผลิตภัณฑ์ ทีมขาย และทีมปฏิบัติการเพื่อการปรับปรุงอย่างต่อเนื่อง.
• ปริญญาตรีหรือสูงกว่าในสาขาการตลาด บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 8-10 ปี ในด้านการตลาด การจัดการวงจรชีวิตลูกค้า (Customer Lifecycle Management) หรือ CRM.
• มีประสบการณ์อย่างน้อย 5-7 ปี ในตำแหน่งระดับผู้จัดการหรือสูงกว่า พร้อมประสบการณ์ในการบริหารทีม.
• มีประสบการณ์ที่พิสูจน์แล้วในการพัฒนาและดำเนินกลยุทธ์วงจรชีวิตลูกค้าในองค์กรขนาดใหญ่.
• มีความเชี่ยวชาญในการแบ่งกลุ่มลูกค้า การออกแบบแคมเปญ และการออกแบบเส้นทางลูกค้า.
• Skills & Competencies.
• ความเป็นผู้นำเชิงกลยุทธ์: ความสามารถในการคิดเชิงกลยุทธ์และแปลงวิสัยทัศน์ทางธุรกิจเป็นแผนปฏิบัติการที่ชัดเจน.
• การคิดเชิงลูกค้า: เข้าใจลูกค้าอย่างลึกซึ้งและสามารถออกแบบประสบการณ์ที่ตอบสนองความต้องการ.
• การวิเคราะห์ข้อมูล: ความสามารถในการวิเคราะห์ข้อมูลลูกค้าและแปลงเป็นข้อมูลเชิงลึกที่นำไปปฏิบัติได้.
• การทำงานร่วมกันข้ามสายงาน: ทักษะในการทำงานร่วมกับหลายฝ่ายงาน รวมถึง Product, Sales, CX, Data & Analytics.
• การบริหารโครงการ: ความสามารถในการจัดการโครงการที่ซับซ้อนและดำเนินการให้สำเร็จตามกำหนดเวลา.
• การสื่อสารและนำเสนอ: ทักษะการสื่อสารที่ดีเยี่ยม สามารถนำเสนอแนวคิดและผลงานต่อผู้บริหารระดับสูง.
• ความรู้ด้านเทคโนโลยีการตลาด: ความคุ้นเคยกับระบบ CRM, Marketing Automation, Customer Data Platform และเครื่องมือวิเคราะห์ข้อมูล.

Experience:

5 years required

Skills:

Employer Branding, Branding

Job type:

Full-time

• Develop and implement effective recruitment strategies to identify and attract qualified candidates.
• Manage the full recruitment lifecycle, from sourcing and screening to interviewing and onboarding.
• Build and maintain a strong employer brand to position VETSYNOVA CO., LTD.' as an employer of choice.
• Collaborate with hiring managers to understand their requirements and deliver tailored recruitment solutions.
• Utilise various recruitment channels, including job boards, social media, and employee referrals.
• Provide a positive candidate experience throughout the recruitment process.
• Maintain accurate records and reporting on recruitment activities and metrics.
• Stay up-to-date with industry trends, best practices, and legal requirements in recruitment.
• What we're looking for.
• 3-5 years of proven experience in a talent acquisition or recruitment role, preferably within the Human Resources & Recruitment industry.
• Strong knowledge of recruitment strategies and best practices, including sourcing, screening, and interviewing techniques.
• Excellent communication and interpersonal skills, with the ability to build relationships with both candidates and internal stakeholders.
• Proficient in using applicant tracking systems and other recruitment-related software.
• Proactive, detail-oriented, and able to manage multiple tasks and priorities effectively.
• A passion for talent management and a commitment to delivering a positive candidate experience.
• What we offer.
• Comprehensive health insurance and wellness programs.
• Generous paid time off and flexible work arrangements.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive company culture that values teamwork and work-life balance.
• About us.
• VETSYNOVA CO., LTD.' is a leading provider of veterinary products, dedicated to improving the health and welfare of animals. With a strong commitment to innovation and excellence, we have established ourselves as a trusted partner for veterinary professionals and animal owners alike. As we continue to grow, we are looking for talented individuals who share our passion for making a positive impact on the lives of animals and their caretakers.
• If you are excited about the prospect of joining our team as a Talent Acquisition Executive, we encourage you to apply now.

Experience:

2 years required

Skills:

Negotiation, Power point, Mandarin, English, Thai

Job type:

Full-time

• Serve as the first point of contact for customers visiting MQDC project sites.
• Welcome customers and provide accurate information about the project and available products.
• Record customer visits, inquiries, feedback, and sales leads in the CRM system.
• Develop and expand the customer database and sales channels.
• Coordinate with the Finance and After Sales teams to provide appropriate advice and support before and after the sales process.
• Receive reservation deposits, contract payments, and prepare all related sales documentation.
• Ensure all customer records and project information are maintained accurately and with strict confidentiality.
• Prepare daily and weekly sales and project reports.
• Proactively follow up with prospective customers to maintain engagement throughout the sales journey.
• Achieve individual sales targets by successfully converting leads into sales according to the annual business goals.
• Bachalor's Degree and above.
• Preferably 2 years of previous experience in the real-estate business or other sales or service related field.
• Able to converse in Thai and English as a must.
• Proficiency in Mandarin Chinese will be an advantage.
• Knowledge of Microsoft Program i.e., Microsoft Excel, Microsoft Powerpoint, and Microsoft Word.
• Fast learning and able to work in a fast-paced environment.
• Able to multi-task and process strong negotiation and presentation skills.
• A Team player.
• 6 working days per week with 1 day off.
• Working hours: 09:00 AM - 06:00 PM.
• Based at The Forestias, Bangna Km.7.
• Visit Location: https://maps.app.goo.gl/1YYb5w3nJzBCjVJb9?g_st=il.
• MQDC (Magnolia Quality Development Corporation) is a leading property developer dedicated to enhancing quality of life through innovative residential, mixed-use, and community developments. Beyond creating premium living spaces, MQDC delivers long-term property care, resident services, and sustainability-driven solutions under its philosophy of "For All Well-Being," creating value for residents, society, and the environment. https://mqdc.com/.
• DTGO is a holding company that oversees a diverse group of businesses, with a primary focus on real estate development and its supporting ecosystem. Through its subsidiaries, DTGO creates innovative living, working, and lifestyle experiences while driving sustainable growth for people, communities, and the environment. https://www.dtgo.com/.

Experience:

3 years required

Skills:

Cost Estimation

Job type:

Full-time

• Prepare cost estimates, quantity take-offs, BOQs, and budgets for new outlet openings, refurbishments, expansions, and maintenance works.
• Conduct cost benchmarking and feasibility studies to ensure projects achieve optimal cost efficiency.
• Develop and maintain cost plans from concept and design development through tender and construction stages.
• Monitor project costs, commitments, and actual spending against approved budgets.
• Track and report cost variances and recommend corrective actions where required.
• Identify opportunities for cost savings and value engineering without compromising quality or brand standards.
• Tendering & Procurement.
• Prepare tender documents, BOQs, scopes of work, and commercial requirements for fit-out and construction projects.
• Lead tender processes including contractor pre-qualification, quotation collection, bid evaluation, commercial comparison, and negotiations.
• Prepare tender evaluation, award recommendations, and supporting documentation for management approval.
• Prepare and issue Letter of Award (LOA) and other relevant commercial documents.
• Ensure procurement activities comply with company policies, project requirements, and applicable Thai regulations.
• Maintain an updated database of approved contractors and suppliers and monitor vendor performance.
• Contract Administration.
• Draft, review, and administer construction and fit-out contracts with contractors and suppliers.
• Review and assess variations, change orders, and claims to ensure proper commercial justification and cost control.
• Negotiate variation costs and commercial terms with contractors and suppliers.
• Review and certify contractor progress claims, deposits, retention, and final accounts.
• Ensure all contract-related documentation is complete and properly maintained.
• Support contract close-out and final settlement of completed projects.
• Project Monitoring & Support.
• Work closely with Project Management, Fit-Out, Design, Operations, and other internal teams to ensure projects are delivered within approved cost, quality, and timeline requirements.
• Monitor contractor and supplier performance through site visits and progress reviews.
• Verify quantities, work progress, and completed works prior to payment certification.
• Coordinate with the Design and Fit-Out teams to resolve discrepancies between drawings, BOQs, specifications, and actual site conditions.
• Provide commercial and cost-related support throughout the project lifecycle.
• Ensure construction and fit-out works comply with ZUS Coffee brand standards, fit-out guidelines, and relevant health & safety requirements.
• Financial Reporting & CAPEX Control.
• Prepare regular commercial reports and CAPEX trackers for outlet development projects across Thailand.
• Monitor approved budget, committed cost, actual cost, forecast, and project variance.
• Maintain accurate records of project-related financial and commercial documentation.
• Support the Finance team in CAPEX budgeting, forecasting, and financial planning.
• Provide timely updates on project cost status, risks, and potential cost overruns.
• Stakeholder Management.
• Coordinate with internal stakeholders including Operations, Supply Chain, Design, Fit-Out, Project Management, Legal, and Finance.
• Liaise with landlords, contractors, suppliers, consultants, and other external parties.
• Provide commercial and cost-related advice to internal teams to support project decisions.
• Maintain effective communication with stakeholders to ensure smooth project execution and timely resolution of commercial issues.
• JOB COMPETENCIES / REQUIREMENTSQualification.
• Bachelor's degree in Quantity Surveying, Cost Engineering, Civil Engineering, or a related field.
• Professional certification such as MRICS, AIQS, CIQS, or equivalent is an advantage.
• Experience.
• 3+ years of experience in Quantity Surveying, Cost Management, or a related commercial role.
• At least 2 years of experience in F&B, retail, hospitality, commercial fit-out, or chain-store projects.
• Proven experience in BOQ, cost estimation, tendering, cost control, contractor negotiation, progress claims, variations, and final accounts.
• Experience managing multiple fit-out or construction projects simultaneously in a fast-paced environment.
• Experience working with contractors, suppliers, consultants, and landlords in the Thailand market.
• Experience in new outlet development, renovation, or refurbishment projects is highly preferred.
• Proficient in English is Required.

Experience:

1 year required

Skills:

Multitasking

Job type:

Full-time

• Coordinate with influencers/creators for broadcasts.
• Manage internal team communications during live sessions.
• Plan promotional events and pricing structure.
• Oversee bundles, vouchers, and discount structures aligned with sales goals.
• Verify product accuracy, pricing, and promotions before each session.
• Monitor inventory before and after broadcasts.
• Provide real-time support during live sessions for issue resolution.
• Required.
• Bachelor's degree in Marketing, Business, E-commerce, or related field.
• Minimum 1 year experience with TikTok Shop, live commerce, or e-commerce platforms.
• Strong coordination and multitasking capabilities.
• Flexibility to work according to broadcast schedules.
• Attention to detail and composure under pressure.
• Type: Full-time or Part-time.
• Location: Bangkok (studio/office-based primarily; remote negotiable).
• Schedule: Flexible per broadcast times; 5-day work week.

Experience:

1 year required

Skills:

Microsoft Office, Multitasking, Procurement, ERP

Job type:

Full-time

• Support sales and project-related documentation, including Quotations, Proposals, TORs, Presentations, and other supporting documents.
• Coordinate with the Sales team and internal departments to ensure smooth project and business operations.
• Manage and maintain company documents, records, and data in the Odoo system, ensuring accuracy and up-to-date information.
• Monitor project progress, deliverables, and project status, and prepare progress reports for stakeholders.
• Generate reports and analyze sales pipelines, leads, quotations, and project performance data.
• Support meeting arrangements, prepare Minutes of Meeting (MoM), and follow up on action items.
• Develop, maintain, and control internal standards documentation, such as SOPs, Work Procedures, and ISO-related documents.
• Coordinate with external parties, including customers, partners, and government agencies, and follow up on related documentation and approvals.
• Support procurement activities, including preparing PRs, approval memos, petty cash requests, and reimbursement documents.
• Perform other duties as assigned.
• Bachelor's degree in any field. Degrees in Business Administration, Management, IT Business, MIS, or related fields are preferred.
• At least 1-3 years of experience in Administration, Coordination, Sales Support, Project Coordination, or related roles.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong coordination, communication, and multitasking skills.
• Detail-oriented with excellent document management and organizational skills.
• Experience in a Software House environment, ERP systems, Odoo, or ISO standards will be an advantage.

Experience:

8 years required

Skills:

Business Development

Job type:

Full-time

• Lead the full project lifecycle, from ideation and planning to execution, delivery, and post-project analysis.
• Define project scopes, objectives, KPIs, and deliverables in collaboration with senior leadership and key stakeholders.
• Develop detailed project plans, timelines, and budgets, and track progress to ensure milestones are met.
• Identify and mitigate project risks, proactively addressing challenges to keep projects on track.
• Develop and implement a comprehensive media strategy that aligns with the company's brand goals and business objectives.
• Oversee media campaigns, including events, digital advertising, social media, traditional media (TV, print), and public relations.
• Manage relationships with external partners, agencies, and vendors to ensure seamless execution of media plans.
• Stay up-to-date with industry trends, emerging technologies, and best practices to drive innovation and maintain a competitive edge.
• Bachelor's degree in Marketing, Communications, Project Management, or a related field.
• Minimum of 8 years of experience in project management, with a significant portion in the media, advertising, or communications industry.
• Strong background in handling end-to-end projects in TV production, digital media, concerts, or branded activations.
• Demonstrated experience in managing complex projects from concept to completion.
• Exceptional communication, negotiation, and leadership skills.
• Able to work both strategically and hands-on, managing cross-functional teams with minimal supervision.
• Proven leadership, stakeholder management, and negotiation skills.
• Strong organizational and multitasking abilities under deadline pressure.

Experience:

3 years required

Skills:

Microsoft Office, Problem Solving, Procurement, Recruitment, Power point

Job type:

Full-time

• Operate and manage multiple store operations for the region.
• Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction.
• Drive sales performance of each store under his/her sales area.
• Prepare duty roster, reports at the end of the shift/week, including staff control, food, beverage, cash control and sales.
• Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
• Manage documents filing, communicate information from HQ/Marketing to store team.
• Constantly review, evaluate operations/procedures, and suggest improvements to the management.
• Ensure consistent execution of store SOPs to maintain a clean, organised and presentable store.
• Ensure that inhouse control systems/audit requirements are always adhered to.
• ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
• support the recruitment and selection of employees to the agreed staffing levels by using a cost-effective recruitment methods.
• provide guidance and direction to staffs, including setting performance standards and monitoring their performance.
• Handle disciplinary issues, conducting annual review and confirmation of staff.
• Manage supply chain (basic supply planning, procurement & logistics) and collaborate with international team to ensure end-to-end seamless operations.
• Forecast food and beverage consumptions based on historical data and trends to avoid wastages and efficient stock ordering.
• Lead projects necessary in order to meet the company's goals.
• Perform all ad hoc tasks as and when required by the Management.
• Make appropriate decisions in a fast-paced environment and update management team accordingly.
• Other duties to be assigned as needed.
• 3-5 years of experience running Coffee Operations.
• Self-driven, accountable and passion for results.
• Resourceful, energetic and eager to drive impact.
• Adaptive, innovative and agile.
• Growth mindset with shared vision to grow the company.
• Strong business acumen with adept problem solving skills.
• Inclusive team player in an empowered start-up environment.
• Strong communication skills in Thai and English.
• Proficient in Microsoft office (powerpoint, excel, outlook).
• Valid typhoid vaccination and food handler certificate. (halal certificate is a plus).
• Possess own vehicle.
• Willing to work extra hours, weekend and during Public Holidays.
• Ability to travel domestically/internationally for training/new store opening.
• Candidate with coffee operations experienced will be viewed as a plus.