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Experience:

2 years required

Skills:

SAP, English

Job type:

Full-time

• Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication.
• Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module).
• Monitor order status and proactively identify and resolve issues related to order discrepancies.
• Coordinate closely with Sales, Logistics, Warehouse, Finance teams, and other relevant stakeholders to ensure accurate and timely order fulfillment.
• Proactively identify potential issues, develop alternative solutions, and propose recommendations to the Customer Service Manager to minimize business risks and operational impact.
• Support team capability and performance by providing guidance and knowledge sharing, while preparing and maintaining knowledge-based documentation, process guidelines, FAQs, and operational reports for future reference and audit purposes.
• Ensure team practices and daily operations comply with company policies, procedures, and established guidelines.
• Perform other duties as assigned by the line manager.
• Bachelor's degree in any field.
• Good command of English, both written and spoken.
• 2-3 years of experience in Customer Service, Order Management, or Sales Support.
• Experience with SAP is an advantage.
• Strong communication and problem-solving skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• _This is a fantastic opportunity to build your career with a company who are experiencing rapid growth._.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Skills:

Project Management, Leadership Skill

Job type:

Full-time

POSITION SUMMARY The Customer Service Specialist leads customer-facing projects from sales handover to completion. Acting as the main contact for customers and internal teams, this role manages planning, delivery, installation, invoicing, and project closure. It also ensures timely shipment updates to support sales forecasting and requires strong coordination and communication skills. RESPONSIBILITIES Coordinate & Clarify the handover process from Sales to CMO to ensure a smooth project start. Serve as the main point of contact for customers regarding delivery, installation, invoic ...

Experience:

2 years required

Skills:

Microsoft Office, Meet Deadlines, Data Entry, SAP, English

Job type:

Full-time

• Quotation Management.
• Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
• Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
• Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
• Tender & Bid Management.
• Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
• Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
• Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
• Contract Administration.
• Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
• Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
• Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
• Bank Guarantee (BG) Administration.
• Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
• Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
• Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
• Database & Document Control.
• Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
• Maintain and update the vendor pricing database to ensure data accuracy, consistency, and alignment with the FME database.
• Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
• Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
• Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
• Other Responsibilities.
• Perform other duties and responsibilities as assigned.
• Bachelor's degree or equivalent.
• Good command of both written and spoken English.
• Minimum of 2-3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
• Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
• Experience in contract administration, document control, and database management is an advantage.
• Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
• Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
• Good command of written and spoken English, with effective communication and interpersonal skills.
• Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
• Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
• Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
• Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.
• Fresenius Medical Care Ltd. (บริษัท เฟรซีเนียส เมดิคอล แคร์ จำกัด).

Experience:

5 years required

Skills:

SAP

Job type:

Full-time

• Manage the complete order-to-delivery process, from receiving Sales orders and creating Purchase Orders in SAP through overseas factory coordination, import clearance, warehousing and final delivery.
• Process and monitor Purchase Orders, customer orders, outbound deliveries and invoices.
• Coordinate with overseas factories to monitor production and shipment readiness.
• Provide customers and Sales teams with accurate order, shipment, delivery and invoicing updates.
• Maintain Order and Invoice transparency throughout the fulfillment process.
• Work closely with customers, Sales teams, Warehouses and Transport Providers to achieve On-Time-In-Full delivery.
• Resolve operational issues affecting orders, shipments, inventory or customer delivery.
• Support Order-to-Cash, Pick-to-Ship and Purchase-to-Pay processes.
• Import, Export and Logistics Operations.
• Coordinate import and export activities with Freight Forwarders, Customs Brokers, Warehouses and Transport Providers.
• Prepare, review and monitor shipping and import documentation.
• Support customs-clearance procedures and import-licence applications.
• Verify the accuracy of import and export declarations.
• Ensure compliance with customs requirements, Incoterms, tariff classifications and local trade regulations.
• Monitor changes in import, export and local trade rules and communicate relevant updates.
• Support Marine Cargo Insurance and claim-related activities when required.
• Maintain relevant documents for internal and external audits according to applicable regulations.
• Warehouse and Inventory Coordination.
• Monitor third-party logistics warehouse performance and stock accuracy.
• Coordinate inbound, outbound and distribution activities.
• Support the annual inventory cycle-count programme.
• Investigate and resolve inventory discrepancies with relevant stakeholders.
• Maintain accurate stock and operational information within the company's system.
• Cost Control and Vendor Coordination.
• Negotiate and review local transportation costs.
• Negotiate and review local purchasing and third-party warehousing costs.
• Verify supplier invoices and ensure that expenses are allocated accurately to the correct division, FAM code or relevant cost reference.
• Ensure that local purchasing activities comply with company procedures and approval requirements.
• Maintain accurate Vendor Master Data in the ERP system.
• Reporting and Compliance.
• Prepare month-end closing reports, operational reports and CO2 sustainability reports.
• Support internal and external audits.
• Maintain accurate operational records and documentation.
• Ensure compliance with company policies, business conduct requirements and Occupational Health, Safety and Environmental standards.
• Handle customer and company information professionally and confidentially.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Business or a related field.
• At least 3 years of relevant experience in Supply Chain, Logistics, Import/Export, Order Management or Customer Service within an industrial or manufacturing environment.
• Good understanding of end-to-end order fulfilment, from Purchase Order creation through import clearance, warehousing and customer delivery.
• Working knowledge of import and export procedures, shipping documents, customs clearance, tariff classifications and Incoterms.
• Experience coordinating directly with Freight Forwarders, Customs Brokers, Warehouses, Transport Providers and overseas suppliers.
• Experience using SAP, particularly for Purchase Orders, Customer Orders, Supply Chain or Logistics transactions, is strongly preferred.
• ERP-system experience is required.
• Intermediate or higher Microsoft Excel skills.
• Good command of English, with the ability to communicate with a Regional Manager, overseas factories and international teams.
• Strong communication, coordination and organisational skills.
• Monthly allowance of THB 4,000.
• Annual salary review.
• Fixed bonus of one month.
• Performance bonus of up to 20% of annual base salary, subject to company and individual performance.
• Employee shuttle service.
• AIA group insurance.
• Social Security.
• Dental allowance of THB 4,500 per year.
• Provident Fund.
• Work from Anywhere on Friday according to company policy.
• Training and long-term career-development opportunities.
• About us.
• Our client is a leading global provider of industrial equipment, machinery and technical solutions.

Experience:

1 year required

Skills:

Analytical Thinking, Problem Solving, Data Analysis, Enthusiastic, Teamwork

Job type:

Full-time

• Receive and review complaints from government agencies such as the OCPB, Department of Internal Trade, the police, and local authorities.
• Analyse case data and facts drawn from ticketing systems, work reports, payment evidence, and information from other company departments.
• Coordinate with internal departments and event organisers where needed to obtain additional information or verify facts, including event teams, Operations, Customer Service, Finance, IT, and Sales & Marketing.
• Prepare official response letters and clarifications that are accurate, clear, and submitted within the required deadlines.
• Track the progress of each case through to resolution and maintain systematic, well-organised records.
• Propose preventive measures to avoid recurrence and escalate issues to the relevant parties.
• Prepare monthly and quarterly complaint summary reports for management.
• Manage communication with government agencies in a polite, accurate, and formal manner.
• Protect customer data and sensitive documents in line with the law and company policy.
• To adhere to quality management, safety and environment company policies.
• WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS).
• Education & Experience.
• Bachelor's degree; a degree in Law will be considered an advantage.
• At least 1-2 years of experience in complaints handling, official documentation, legal work, or customer service.
• Experience working with the OCPB or other government agencies will be considered an advantage.
• Technical Skills.
• Able to write official government letters and formal clarifications.
• Strong data analysis skills and the ability to summarise issues clearly.
• Proficient with CRM systems, ticketing systems, and basic programs such as Excel and Word.
• Good understanding of complaint processes and consumer protection requirements.
• YOU (BEHAVIOURAL SKILLS).
• Detail-oriented, with accurate and careful verification of information.
• Communicate politely and formally, and stay composed in managing situations.
• Highly responsible and able to meet the deadlines set by government agencies.
• Skilled at coordinating across multiple parties and working as part of a team.
• Think analytically and systematically, making decisions based on facts.
• Handle pressure well, remain flexible, and solve problems as they arise.
• Key Competencies.
• Problem Solving, Analytical Thinking, Legal & Compliance Awareness, Attention to Detail, Communication & Coordination, Professional Writing.
• LIFE AT TICKETMASTER.
• We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
• Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
• We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
• Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
• Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
• EQUAL OPPORTUNITIES.
• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
• ทีม.
• ทีม Customer Service มีหน้าที่ปกป้องทั้งลูกค้าและบริษัท โดยดูแลให้ทุกการติดต่อกับประชาชนและหน่วยงานราชการเป็นไปอย่างมืออาชีพและถูกต้องตามกฎหมาย ส่วนงานด้าน Compliance ภายในทีมรับผิดชอบดูแลข้อร้องเรียนจากหน่วยงานรัฐ ประสานงานกับแผนกภายใน และเป็นตัวแทนบริษัทในการสื่อสารอย่างเป็นทางการกับหน่วยงานกำกับดูแล.
• ในตำแหน่ง Customer Service Specialist (Compliance) คุณจะรับผิดชอบในการตรวจสอบข้อร้องเรียนจากสำนักงานคณะกรรมการคุ้มครองผู้บริโภค (สคบ.) และหน่วยงานราชการอื่น ๆ รวบรวมข้อเท็จจริง ประสานงานกับหน่วยงานที่เกี่ยวข้อง และจัดทำหนังสือชี้แจงตามรูปแบบทางราชการ เพื่อให้บริษัทดำเนินงานได้ถูกต้องตามกฎหมายและมาตรฐานการให้บริการ.
• รับและตรวจสอบข้อร้องเรียนจากหน่วยงานรัฐ เช่น สคบ., กรมการค้าภายใน, สำนักงานตำรวจ, หน่วยงานราชการท้องถิ่น ๆลฯ.
• วิเคราะห์ข้อมูลและข้อเท็จจริงของเคส จากระบบขายบัตร, รายงานการทำงาน, หลักฐานการชำระเงิน และข้อมูลจากหน่วยงานอื่นในบริษัท.
• ประสานงานกับแผนกภายในและผู้จัดงาน (ถ้าจำเป็น) เพื่อขอข้อมูลเพิ่มเติมหรือยืนยันข้อเท็จจริง เช่น ทีมจัดงาน, Operation, Customer Service, Finance, IT, Sales & Marketing และหน่วยงานอื่น ๆ.
• จัดทำหนังสือชี้แจง/ตอบข้อร้องเรียนในรูปแบบทางราชการให้ถูกต้อง ชัดเจน และส่งภายในกำหนดเวลา.
• ติดตามผลการดำเนินงานของแต่ละเคสจนสิ้นสุดการพิจารณา และจัดเก็บข้อมูลอย่างเป็นระบบ.
• เสนอแนวทางแก้ไขเพื่อป้องกันไม่ให้เกิดปัญหาซ้ำ และสะท้อนปัญหาไปยังหน่วยงานที่เกี่ยวข้อง.
• จัดทำรายงานสรุปผลข้อร้องเรียนรายเดือน/รายไตรมาส เพื่อนำเสนอผู้บริหาร.
• ดูแลการสื่อสารกับหน่วยงานรัฐด้วยความสุภาพ ถูกต้อง และเป็นทางการ.
• รักษาความลับของข้อมูลลูกค้าและเอกสารสำคัญตามกฎหมายและนโยบายบริษัท.
• ปฏิบัติตามนโยบายด้านคุณภาพ ความปลอดภัย และสิ่งแวดล้อมของบริษัท.
• การศึกษาและประสบการณ์.
• วุฒิปริญญาตรี - หากจบสาขานิติศาสตร์จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านงานร้องเรียน / งานเอกสารราชการ / งานกฎหมาย / งานบริการลูกค้า อย่างน้อย 1-2 ปี.
• หากมีประสบการณ์ทำงานกับ สคบ. หรือหน่วยงานราชการ จะพิจารณาเป็นพิเศษ.
• ทักษะด้านเทคนิค.
• สามารถเขียนจดหมายราชการหรือหนังสือชี้แจงอย่างเป็นทางการได้.
• มีทักษะการวิเคราะห์ข้อมูลและสรุปประเด็นได้ชัดเจน.
• ใช้ระบบ CRM, ระบบขายบัตร และโปรแกรมพื้นฐาน เช่น Excel, Word ได้ดี.
• เข้าใจกระบวนการร้องเรียนและข้อกำหนดด้านการคุ้มครองผู้บริโภค.
• ทักษะเชิงพฤติกรรม.
• ละเอียดรอบคอบ ตรวจสอบข้อมูลอย่างแม่นยำ.
• สื่อสารสุภาพเป็นทางการ และควบคุมสถานการณ์ได้ดี.
• มีความรับผิดชอบสูง ทำงานภายใต้ Deadline ของหน่วยงานรัฐได้.
• มีทักษะประสานงานหลายฝ่ายและทำงานเป็นทีม.
• คิดวิเคราะห์เป็นระบบ และตัดสินใจบนพื้นฐานข้อเท็จจริง.
• รับแรงกดดันได้ดี มีความยืดหยุ่น และแก้ปัญหาเฉพาะหน้าได้.
• ความสามารถที่จำเป็น.
• Problem Solving การแก้ปัญหา.
• Analytical Thinking การคิดวิเคราะห์.
• Legal & Compliance Awareness ความตระหนักด้านกฎหมายและการปฏิบัติตามกฎระเบียบ.
• Attention to Detail ความละเอียดรอบคอบ.
• Communication & Coordination การสื่อสารและการประสานงาน.
• Professional Writing การเขียนเชิงวิชาชีพ.
• การทำงานที่ TICKETMASTER.
• เราภูมิใจที่ได้เป็นส่วนหนึ่งของ Live Nation Entertainment ซึ่งเป็นบริษัทผู้จัดกิจกรรมคอนเสิร์ตและการแสดงสดที่ใหญ่ที่สุดในโลก.
• วิสัยทัศน์ของเราคือการเชื่อมโยงผู้คนทั่วโลกเข้ากับงานแสดงสดที่พวกเขาชื่นชอบ ในฐานะผู้จัดจำหน่ายตั๋วชมการแสดงที่ใหญ่ที่สุดในโลกและผู้ให้บริการเครื่องมือและบริการในระดับชั้นนำของโลกทำให้เราสามารถทำในสิ่งที่ไม่เหมือนใครเพื่อบรรลุวิสัยทัศน์ดังกล่าว.
• เราทำทุกอย่างด้วยความมุ่งมั่นอย่างแรงกล้าที่จะส่งมอบประสบการณ์การแสดงสดที่ยอดเยี่ยม สนับสนุนด้วยวัฒนธรรมองค์กรที่เต็มไปด้วยความหลากหลายและการสร้างแรงบันดาลใจซึ่งขับเคลื่อนโดยผู้นำที่เข้าถึงได้ ผู้จัดการที่เอาใจใส่ และทีมงานที่กระตือรือร้น และหากคุณหลงใหลในการแสดงสดเช่นเดียวกันและต้องการทำงานในบริษัทที่ทุ่มเทเพื่อช่วยให้แฟนๆ หลายล้านคนได้สัมผัสประสบการณ์นั้น เรายินดีที่จะได้รู้จักคุณมากขึ้น.
• ความน่าเชื่อถือ - เราเข้าใจว่าแฟนๆ และลูกค้าไว้วางใจเราในการขับเคลื่อนประสบการณ์การแสดงสดของพวกเขา และเราต่างไว้วางใจซึ่งกันและกันเพื่อให้งานของเราออกมาดีที่สุด.
• การทำงานเป็นทีม - เราเชื่อว่าความสำเร็จของบุคคลใดบุคคลหนึ่งนั้นไม่อาจเทียบได้กับความสำเร็จที่สร้างได้ด้วยทีม.
• ความซื่อสัตย์ - เราให้คำมั่นสัญญาต่อมาตรฐานทางจริยธรรมสูงสุดในนามของพันธมิตรจำนวนนับไม่ถ้วนและผู้มีส่วนได้ส่วนเสียที่เราเป็นตัวแทน.
• การเป็นส่วนหนึ่ง - เรามุ่งมั่นที่จะสร้างวัฒนธรรมที่ทุกคนสามารถเป็นตัวของตัวเองได้อย่างแท้จริง มีเสียงที่เท่าเทียมกันและโอกาสในการพัฒนา.
• เรามุ่งมั่นและทุ่มเทให้กับเพื่อนพนักงานของเรา และแนวคิดของเราไม่ใช่เพียงวาทกรรมเรื่องความหลากหลายและการเป็นส่วนหนึ่งเท่านั้น แต่คุณจะได้ทำงานในสภาพแวดล้อมที่เปิดกว้างและได้รับการสนับสนุนให้คุณเป็นตัวของตัวเอง ในที่ทำงาน เราจะทำทุกอย่างที่ทำได้เพื่อช่วยให้คุณประสบความสำเร็จในการสร้างสมดุลระหว่างงานและชีวิตส่วนตัว ในฐานะธุรกิจที่กำลังเติบโต เราจะสนับสนุนให้คุณพัฒนาเส้นทางอาชีพของคุณ เพลิดเพลินไปกับประสบการณ์ใหม่ๆ และเรียนรู้จากบุคลากรที่มีความสามารถที่คุณจะทำงานร่วมด้วย ความสามารถคือสิ่งสำคัญสำหรับเรา และเราเปิดกว้างในการที่จะให้โอกาสทุกๆคนได้สมัครเข้ามาร่วมงานกับเราโดยไม่คำนึงถึงเพศ เชื้อชาติ รสนิยมทางเพศ ศาสนา อายุ สถานะความพิการ หรือภาระความรับผิดชอบ.
• LI-NL1.
• TMTP.
• LI-Onsite.
• Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Skills:

Finance, Accounting, Docker

Job type:

Full-time

• ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
• บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
• บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
• ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
• ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
• เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
• มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
• มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
• มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
• มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
• Contact Information:-.
• K. Nanchanok (Recruiter)
• Email: nanchanok.r @thaibev.com.
• Office of Human Capital.
• Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Skills:

Assurance, Research, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Bachelor's degree in Social Sciences, Arts & Humanities, or a related field.
• Proficient in English as a primary working language, with strong attention to detail, clarity, and linguistic consistency, plus strong written communication skills that help turn complex ideas into practical guidance.
• Internship, academic project, campus organization, or full-time experience in quality assurance, training, editorial review, operations, or a related field is valuable.
• Demonstrated ability to interpret and apply complex guidelines or policies in writing-focused workflows, and some experience evaluating qualitative content or using data to improve processes.
• Internship, research, and project experience all count.
• Ability to design and deliver interactive, engaging training materials or learning sessions, whether through internships, campus activities, project work, or full-time experience.
• Preferred Qualifications.
• Additional experience with content moderation policy, operational guideline development, or enforcement workflows.
• A self-starter mindset, solution-oriented thinking, and the ability to manage multiple priorities in a fast-paced, collaborative environment.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams through internships, projects, research, or full-time roles.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Excitement to learn quickly, grow with feedback, and build strong cross-functional judgment early in your career.
• Strong interest in policy, content moderation, quality operations, or related work.
• Prior exposure through internships, research, projects, or student activities is a plus.
• Familiarity with content moderation policy, operational guideline development, or enforcement workflows through coursework, internships, research, or project work is a plus.

Skills:

English, German

Job type:

Full-time

• Ensure stable, secure, and compliant delivery of IT services in Deutsche Bank Thailand, acting as the key interface between local business/operations users, regional/global technology teams, and external vendors. Ensure alignment of technology services with business requirements and regulatory expectations while maintaining strong operational controls and service performance.
• A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That ...
• Corporate Group Insurance - premium borne by company.
• Provident Fund Scheme - employer & employee contributions.
• Annual health checkup - cost borne by company (once a year; conditions apply).
• Flexible Work Arrangements - various ways to work, to fit employees' needs.
• EAP - free and confidential counseling, online work-life resources.
• Employee networks - Diversity, volunteering, - various activities to participate.
• Primary caregiver & non primary caregiver leave - more than statutory requirement.
• Service Operations & Delivery.
• Manage day-to-day IT operations (Incident, Problem, Change) to ensure service stability, availability, and minimal business disruption.
• Infrastructure & End User Services Oversight.
• Oversee end-user computing and core infrastructure services to ensure reliability and alignment with business needs.
• Stakeholder & Vendor Management.
• Act as the primary contact for business stakeholders; manage vendors and ensure service delivery meets agreed SLAs and expectations.
• Business Alignment & Regulatory Support.
• Ensure alignment between business requirements and available technology services, ensuring solutions meet operational needs. Monitor and assess regulatory requirements and identifying potential impacts to technology services.
• Risk, Controls, Cybersecurity & Resilience.
• Ensure adherence to DB technology standards, ISMS controls, cybersecurity requirements, and local regulations. Support audits, remediation activities, and contribute to Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Service Governance & Continuous Improvement.
• Monitor SLAs/OLAs, analyze service metrics, and drive continuous improvement and operational efficiency.
• IT Asset Lifecycle & Capacity Management.
• Support capacity planning and lifecycle management of IT assets, including refresh, utilization tracking, and decommissioning.
• Vendor Cost & Performance Monitoring.
• Monitor vendor performance and associated costs to ensure alignment with agreed scope, SLAs, and budget expectations.
• Reporting & Management Communication.
• Provide regular reporting on service performance, risks, and KPIs; deliver clear updates to management forums.
• Bachelor's degree in Computer Science, Information Technology, or a related discipline; relevant professional certifications preferred.
• At least 10 years of relevant experience in IT operations or infrastructure, preferably within international financial institutions or the banking industry.
• Fluent in English (both written and spoken).
• Strong understanding of ITIL processes (Incident, Problem, Change, Service Management).
• Proven ability in stakeholder engagement and vendor management.
• Knowledge of IT risk, controls, cybersecurity practices, and regulatory compliance frameworks.
• Exposure to IT infrastructure lifecycle management and service governance practices.
• Flexible working to assist you balance your personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• Training and development to help you excel in your career.
• Deutsche Bank is the leading German bank with strong European roots and a global network.
• click here.
• to see what we do.
• Deutsche Bank & Diversity.
• We strive for a.
• culture.
• in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
• Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
• We welcome applications from all people and promote a positive, fair and inclusive work environment.

Experience:

3 years required

Skills:

Docker, DevOps

Job type:

Full-time

• ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
• ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
• กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
• ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• สรุปงาน ประเมินประสิทธิภาพของระบบ และการบริการด้านเทคโนโลยีสารสนเทศในภาพรวม ร่วมกับผู้บังคับบัญชา และรายงานผลไปยังกลุ่มธุรกิจที่ได้มอบหมาย.
• เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
• Educations Background(การศึกษา).
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• Professional Experiences(ประสบการณ์การทำงาน).
• มีประสบการณ์ทำงานอย่างน้อย 5 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
• มีความรู้ด้านการบริการด้านเทคโนโลยีสารสนเทศ (IT Service Management).
• สามารถวิเคราะห์ แก้ปัญหาที่ซับซ้อนได้.
• มีความรู้พื้นฐานของระบบที่เกี่ยวกับกระบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบการวางแผนการผลิต, ระบบโลจิสติก เป็นต้น.
• มีทักษะการวินิจฉัย เพื่อระบุปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครือข่าย.
• มีความรู้ทางด้าน IT Infrastructure เช่น System, Network, Docker, VM, DevOps เป็นต้น และเข้าใจพื้นฐานการทำงานของระบบดังกล่าว.

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
• Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
• Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
• Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
• Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
• Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
• Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
• Who You Are.
• Bachelor's degree in computer science, Information Technology, or related field.
• Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
• Strong understanding of ITSM frameworks and best practices.
• ITIL4 certification is highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus.
• Being You.
• The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
• What You Can Expect.
• Your career with us isn't just a job it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health because we know that when you feel your best, you do your best.
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
• Get Referred!.
• If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Experience:

2 years required

Skills:

Financial Modeling, Cost Estimation, Cost Analysis, English

Job type:

Full-time

• ABB., we help industries run leaner and cleaner and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
• Local Business Service Manager.
• Your role and responsibilities.
• In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.
• The work model for the role is: onsite,.
• This role is contributing to the.
• Low Voltage and Medium Voltage in Thailand.
• Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.
• Analyzing customer needs and competitor offers through information from general market and the Sales organization.
• Defining cost for the proposed solution and communicates it to the Sales organization.
• Bachelor's degree in engineering, Business Administration, or a related field.
• Minimum of 2-5 years of experience in tendering, estimating, or bid preparation within a technical or engineering environment.
• Proven ability to formulate competitive bids, estimates, and quotations by analyzing product mix and technical/commercial requirements.
• Understanding of cost estimation, pricing strategies, and financial modeling. Familiarity with industry standards and tendering procedures.
• High level of accuracy and attention to detail in documentation and cost analysis.
• Good command of English.
• Ability to manage multiple deadlines and prioritize tasks.
• More about us.
• ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?.
• Apply today or visit.
• https://www.abb.com.
• to learn more about the impact of our solutions across the globe.

Job type:

Full-time

• We are seeking a dynamic, analytical, and customer-focused Customer Relationship & Marketing Specialist to join our team. In this role, you will bridge the gap between marketing initiatives, data analytics, and high-touch customer care.
• If you have a strong background in real estate, an eye for data-driven customer insights, and a passion for delivering exceptional after-sales service, we would love to meet you.
• 1 Customer Relationship Management (CRM): Develop and maintain strong relationships ...
• 2 Data Analysis & Marketing Insights: Collect, analyze, and interpret customer data, campaign metrics, and feedback. Translate complex numbers into actionable marketing strategies and service improvements.
• 3 After-Sales Service Coordination: Handle client requests, gather customer feedback, and coordinate with internal teams to ensure high customer satisfaction and retention.
• 4 Marketing & Campaign Support: Collaborate on customer retention strategies, targeted promotional efforts, and personalized communication strategies tailored to property buyers.
• 5 Reporting & Strategy: Prepare regular reports on customer sentiment, lifetime value, and campaign performance to present to upper management.
• 1 Education: Bachelor's Degree in Marketing, Business Administration, or a related field.
• 2 Experience: 2 - 3+ years of experience in the Real Estate industry, specifically in marketing, customer relations, or sales/after-sales operations.
• 3 Languages: Fluent in English (both written and spoken) with clear, professional communication skills.
• 4 Data Literacy: Strong ability to read, analyze, and interpret data and numbers to drive decisions (proficiency in Excel/CRM platforms required).
• 5 Service Mindset: Outstanding service attitude, high emotional intelligence, and a customer-centric approach to problem-solving.
• 6 Attributes: Proactive, organized, detail-oriented, with a strong business acumen and marketing sense.
• 7 CRM Systems: If your company uses specific tools (e.g., Salesforce, HubSpot, Zoho), you can list them under the Qualifications section.

Skills:

Product Owner, IC License, English, Thai

Job type:

Full-time

Job Summary Role and Responsibilities / หน้าที่ความรับผิดชอบ Respond to customers' questions, messages, emails, or comments on every channel in a timely manner and create a customer response manual as a standard practice for all the Representatives. Collaborate with Product Marketing Specialist to create product communication packages and user manuals. Communicate with customers as requested by other teams and ensure that all the communications are current, consistent, and compelling. Keep up with product value propositions, all the marketing content, current events, and market tre ...

Skills:

Business Development

Job type:

Full-time

• Plan, implement and evaluate the strategy for marketing AIA brand through various distribution channels.
• Propose and implement marketing strategies and plans for product promotion and pricing policy.
• Research and analyse the marketplace to identify new marketing opportunities.
• Develop and monitor channel opportunities and partnerships to maximise revenue.
• May develop marketing programmes with third-party partners.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Experience:

2 years required

Skills:

SEO, Customer Relationship Management (CRM)

Job type:

Full-time

• Owned Channel Content Management.
• Manage and maintain content across websites, mobile app and LINE Official Account.
• Coordinate content publishing schedules and content calendars.
• Ensure content consistency across all customer touchpoints.
• Maintain content quality, accuracy and compliance requirements.
• Coordinate deployment of banners, announcements, notifications, landing pages and customer communications.
• Website & Landing Page Content.
• Create, update and optimize website content and landing pages.
• Support acquisition campaigns through content deployment and optimization.
• Ensure product, campaign and promotional content remain up to date.
• Collaborate with SEO team to optimize content structure and discoverability.
• Mobile App Content Management.
• Manage in-app banners, feature announcements and app communication assets.
• Support feature adoption and customer engagement through effective content placement.
• Coordinate with Product and CRM teams to deploy customer communications.
• LINE Official Account Content.
• Manage LINE OA content planning and publishing.
• Coordinate rich messages, rich menus and customer communication campaigns.
• Support customer engagement and campaign activation initiatives.
• Voice of Customer (VOC) & Customer Reviews.
• Monitor customer reviews across app stores, websites and digital platforms.
• Analyze customer inquiries, feedback and complaints to identify recurring themes.
• Gather customer insights from social listening, reviews and customer interactions.
• Translate customer feedback into actionable content recommendations.
• Work with Business and Product teams to improve customer understanding and communication.
• Customer Insight & Content Opportunity Identification.
• Identify content opportunities from customer behaviour, reviews, inquiries and business priorities.
• Recommend new content topics, FAQs and educational content.
• Search behaviour.
• Customer reviews.
• Customer inquiri.
• Social listeninges.
• Product and campaign priorities.
• Content Performance Monitoring.
• Monitor content engagement and performance metrics.
• Analyze content effectiveness and recommend improvements.
• Track customer interaction trends across owned channels.
• Support reporting and performance reviews.
• Cross-functional Collaboration.
• Coordinate with Business, CRM, SEO, Product, UX/UI and Marketing teams.
• Working with agencies and external vendors where required.
• Ensure content execution aligns with business goals and customer needs.
• AI-Enabled Content Operations.
• Utilize AI tools to improve content productivity and workflow efficiency.
• Support development of AI-assisted content creation and optimization processes.
• Continuously explore new tools and best practices to improve operational effectiveness.
• Bachelor's degree in marketing, Communications, Business Administration, Digital Media or related fields.
• 2-5 years of experience in Content Marketing, Digital Content, Website Management, Owned Channels or related roles.
• Experience managing websites, app or LINE content.
• Experience coordinating cross-functional projects is preferred.
• Experience in financial services, insurance, fintech or digital businesses is a plus.
• Knowledge & Skills.
• Strong content planning and coordination skills.
• Understanding of customer journey and digital customer experience.
• Basic understanding of SEO and search behaviour.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder management skills.
• Familiarity with AI productivity tools is preferred.
• Personal Attributes.
• Customer-centric mindset.
• Strong ownership and accountability.
• Detail-oriented and highly organized.
• Curious and proactive in seeking customer insights.
• Adaptable and open to change.
• Comfortable working in a fast-paced digital environment.

Experience:

7 years required

Skills:

Product Development, Cloud Computing, Microsoft Azure, Web Services, ETL, SAS

Job type:

Full-time

• This role is responsible for collaborating closely with cross-functional teams to ensure alignment with customer requirements and product capabilities. The role conducts advanced technical demonstrations, analyzes competitors, and designs proof-of-concept projects to showcase solution value.
• The role assists customers with business cases, manages risks, and simplifies technical information while guiding them through the sales process.
• Works closely with sales, product management, and technical teams to ensure alignmen ...
• Conducts advanced technical demonstrations that showcase the depth and breadth of the product's capabilities, addressing intricate technical questions from potential customers.
• Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization's products effectively.
• Designs and manages proof-of-concept projects to demonstrate the feasibility and value of the proposed solutions.
• Assists customers in building compelling business cases that demonstrate the return on investment (ROI) and the value of adopting the proposed solutions.
• Gathers, synthesizes and communicates customer feedback and requirements to internal teams to contribute to product development and improvement initiatives.
• Identifies potential risks associated with the proposed solutions and works with customers to address those concerns effectively.
• Translates complex technical information into easily understandable terms, highlighting the business value of the organization's offerings to the clients.
• Provides training to sales teams and other presales consultants on new product features and sales strategies.
• Stays updated with the industry trends, technological advancements, and organization's offerings to effectively interact with customers and guide them through the sales process.
• Education & Experience.
• Recommended.
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
• Knowledge & Skills.
• Amazon Web Services.
• Application Programming Interface (API).
• Cloud Computing.
• Cloud Services.
• Computer Science.
• Customer Success Management.
• Demonstration Skills.
• Enterprise Application Software.
• Extract Transform Load (ETL).
• IT Infrastructure.
• Microsoft Azure.
• New Product Development.
• Presales.
• Product Management.
• Request For Proposal.
• Sales Process.
• Sales Prospecting.
• SAS (Software).
• Software As A Service (SaaS).
• Virtualization.
• Cross-Org Skills.
• Effective Communication.
• Results Orientation.
• Learning Agility.
• Digital Fluency.
• Customer Centricity.
• Impact & Scope.
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
• Complexity.
• Responds to moderately complex issues within established guidelines.
• Disclaimer.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
• LiPost.
• Job -.
• Sales.
• Schedule -.
• Full time.
• Shift -.
• No shift premium (Thailand).
• Travel -.
• Relocation -.
• Equal Opportunity Employer (EEO).
• HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
• Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
• For more information, review HP's.
• EEO Policy.
• or read about your rights as an applicant under the law here: ".
• Know Your Rights: Workplace Discrimination is Illegal.

Experience:

6 years required

Skills:

Electronics

Job type:

Full-time

• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Monitors the impact on inventory of order changes. Provides performance reporting an ...
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Demand comparison and analysis to support MPS GAP and SIOP submission to management/cooperate team per schedule.
• Review weekly supply commit with customers and work with internal team.
• on shipment plan to meet customer's requirement to maximize revenue and customer satisfaction.
• Provide supply commit plan, allocation, deal with Customer Integrator order meet on time delivery to commit and to customer request.
• Tracker customer PO, billing and payment without AR aging.
• Manage Engineering Change Order and work with design team in China& Thailand and oversea customers for flawless implementation to meeting deadline.
• Work with engineering team to ensure BOMs are set up with SAP correctly including update material master, standard cost and AVL.
• info record sourced list to ensure costed BOM is completed for cost.
• engineer to quote.
• Manage and analyze customer demand to ensure smooth material and production planning for the most accurate shipment delivery to customer.
• Ensure excess and obsolete inventory are tracked, communicate and get disposition & claim to customer in a timely manner.
• RMA shipment and tracker.
• Work with logistics team to get ensure freight forwarder confirm pickup date per time line and update monthly fright cost report and charge back to customer.
• Bachelor's Degree in Business Administration or any other related fields.
• 6-8 years experience as Customer Program Management in Manufacturing (Electronics is preferable).
• Excellent customer management, communication, negotiation and problem-solving skills.
• Be a result driven leader.
• Good command of English communication, effective presentation, database management and computer skills.
• Ability to collect and analyze information from internal and external customers to identify and resolve problems.
• Proficient in with Microsoft Excel, Word and PowerPoint.
• Knowledge in SAP and Kinixis, PowerBI are beneficial.
• Ability to multiple projects under pressure and limited timeline.
• Competitive salary.
• The 13-month salary.
• Performance bonus.
• Medical service onsite.
• Subsidized canteen.
• Group health insurance.
• Company shuttle.
• Provident fund.
• Five days working per week.
• Join our team and make a difference!.
• Please submit your resume via Quick Apply button and follow us on our career page (https://careers.celestica.com/) and social media (Celestica Thailand Facebook and Celestica LinkedIn).

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Job type:

Full-time

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.
• Additional Information.