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Experience:

5 years required

Skills:

Software Development, Project Management, Risk Management, Procurement, Negotiation, Scrum

Job type:

Full-time

• Lead end-to-end project lifecycles for software development, infrastructure upgrades, or digital transformation initiatives.
• Define project scope, allocate resources, manage multi-million baht budgets, and proactively identify and mitigate project risks.
• Facilitate communication between executive stakeholders, Product Owners, and technical teams (Dev, QA, Infra) using appropriate methodologies (Agile, Scrum, or Waterfall).
• Manage vendor relationships, procurement processes, and SLA agreements relevant to the project.
• Provide essential operational and administrative support to the Project Management Office (PMO).
• Track daily project progress, manage complex schedules, organize cross-functional meetings, and prepare comprehensive meeting minutes.
• Maintain centralized project documentation, dashboards, and reporting tools to ensure full transparency for all stakeholders.
• Continuously monitor project performance metrics (KPIs) and implement workflow improvements to increase the efficiency of the software delivery pipeline.
• Highly organized with strong administrative, documentation, and communication skills. Possesses a basic understanding of the Software Development Life Cycle (SDLC) and a strong desire to build a career in IT Project Management.
• Proven experience managing multiple IT projects simultaneously. Strong negotiation, problem-solving, and stakeholder management skills. Proficient in running Agile/Scrum ceremonies and translating business needs into technical roadmaps.
• Demonstrated ability to manage large-scale enterprise projects, programs, or portfolios. Capable of leading PMO strategy, standardizing delivery processes, managing crisis situations, and guiding C-level strategic alignments.
• Agile, Scrum, Kanban, Waterfall, Lean IT, SDLC.
• Jira, Confluence, Microsoft Project, Trello, Asana, Monday.com, Miro.
• Core Competencies.
• Stakeholder Management, Risk Management, Budget Planning, Resource Allocation, Business Analysis.
• PMP (Project Management Professional), PRINCE2 Foundation/Practitioner.
• CSM (Certified ScrumMaster), PSM I/II (Professional Scrum Master), PMI-ACP (Agile Certified Practitioner).
• CAPM (Certified Associate in Project Management), ITIL Foundation.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
• https://www.careers-page.com/gosoftthailandcoltd.

Experience:

5 years required

Skills:

Project Management, Problem Solving, English, Thai

Job type:

Full-time

Job Summary - Job Description Plan, execute, and monitor projects from initiation through delivery, ensuring timeline, scope, quality, and budget adherence. Collaborate with cross-functional teams, including business users, Development, and vendors, to define project scope, objectives, and deliverables. Coordinating the overall technical aspects of the project with the vendor and the project team. Project Execution & Monitoring: Lead and manage project teams, ensuring clear communication, task assignment, and accountability. Monitor project progress, identify potential risks and is ...

Experience:

4 years required

Skills:

Hive

Job type:

Full-time

• Respond to and resolve first-level IT support tickets efficiently.
• Assist users with hardware, software, and connectivity issues.
• Perform routine software installations and updates.
• Contribute to the creation and maintenance of technical documentation.
• Coordinate with senior staff on unresolved incidents.
• Support user account management activities.
• Follow IT security protocols to manage sensitive information.
• Assist users with application issues.
• Perform data correction as per request.
• Support day-to-day IT operations for systems utilized within the designated field.
• Assist in maintaining and troubleshooting common systems (HIVE, CX, Honda Connect, Web-EDI, Dealer Support, etc.).
• Monitor system performance and ensure smooth operation through regular checks and updates.
• Communicate with internal teams to swiftly address IT-related inquiries or issues.
• Participate in technical evaluations and testing of new systems as required.
• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or any IT related fields.
• 0-4 year experience in IT helpdesk, IT support, Call support or User management support on AD.
• Basic understanding of IT Service Management processes.
• Problem-solving skills to address IT issues effectively.
• Skills in hardware and software troubleshooting.
• Familiarity with networking basics and Microsoft 365 applications.
• Strong customer service and communication skills.
• Positive attitude, service minded, and high responsibility.
• Able to work in.
• Bangchan, Minburi.
• area.
• Permanent staff status (full time hiring) with full company's welfare & benefit.
• Attractive commission.
• Free lunch meal.
• Social Security.
• Provident Fund.
• Annual Leave.
• Health & accident insurance.
• Dental allowance.
• Transportation allowance.
• Salary increment.
• Company outing / new year party & many parties.
• Annual health check up.
• Training.
• Uniform.
• Birthday cake.
• Mini cafe and ice cream bar in office.
• BTS Yellow line Ladprao 71, Ladprao 83.
• MRT Ladprao.

Skills:

English

Job type:

Full-time

• Lead the strategy, roadmap, and operations of User Access Management (UAM) and Identity & Access Management (IAM)..
• Ensure access control practices comply with IT security policies, banking regulations, and relevant standards..
• Oversee IDM, Universal Sign-On (USO), Privileged Access Management, and related security solutions..
• Provide IT security and UAM consultation for business and technology projects, including critical banking applications.
• Manage access-related risks, audits, controls, and service delivery within SLA.
• Lead and develop the team, manage resources and budget, and drive continuous improvement.
• QualificationsBachelor s or Master s degree in Computer Science, IT, Cybersecurity, Business Computer, or related fields..
• 15+ years of experience in IT Access Management, UAM, IAM, or IT Security, preferably in banking or financial services..
• Strong experience with core banking/financial applications, IDM, Privileged Access Management, and access governance..
• Strong knowledge of, and banking regulations..
• Proven leadership, stakeholder management, analytical, and problem-solving skills..
• Good command of written and spoken English..
• Willing to work outside normal office hours when required.
• Only shortlisted candidates will be contacted".
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
• Contact: Talent Acquisition Center: 0 2--- ---- #--183.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience:

No experience required

Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• ปริญญาตรีขึ้นไป สาขา IT/คอมฯ หรือที่เกี่ยวข้อง (รับนักศึกษาจบใหม่).
• มีทักษะสื่อสารและประสานงานที่ดี (กับลูกค้า หน่วยงานรัฐ และทีมงาน).
• วางแผน ติดตาม วิเคราะห์ และบริหารความเสี่ยงของโครงการได้.
• คิดเป็นระบบ นำเสนองานและสรุปประเด็นได้ชัดเจน ใช้เครื่องมือ Office ได้.
• ทำงานเป็นทีมได้ดี กล้าเสนอไอเดีย มีมนุษย์สัมพันธ์ดี และมีความรับผิดชอบ.
• แก้ปัญหาเฉพาะหน้า ทำงานภายใต้ความกดดันได้.
• ใช้ภาษาอังกฤษได้เบื้องต้น (อ่าน เขียน ฟัง พูด).
• รักษาความลับของงานได้ และสามารถเดินทางในกรุงเทพ/ปริมณฑล.
• พิจารณาเป็นพิเศษ:มีประสบการณ์โครงการ (โดยเฉพาะกับหน่วยงานรัฐ).
• มีความรู้ด้าน ISO / Cybersecurity / Project Management.
• วางแผนและกำหนดขอบเขต ระยะเวลา และทรัพยากรของโครงการ.
• ประสานงานทีม ลูกค้า และหน่วยงานที่เกี่ยวข้อง พร้อมจัดประชุมและ Agenda.
• ติดตามความคืบหน้าโครงการ รวมถึง Action Plan และ Task ต่าง ๆ.
• วิเคราะห์ปัญหาและบริหารความเสี่ยง เพื่อให้โครงการเป็นไปตามแผน.
• จดบันทึกและสรุปรายงานการประชุม รวมถึงรายงานสถานะโครงการ.
• สนับสนุนการทำงานของทีมโครงการให้ดำเนินได้อย่างราบรื่น.
• จัดทำและจัดเก็บเอกสารโครงการ รวมถึงบันทึกข้อมูลในระบบ.
• รายงานผลการดำเนินงานและติดตามงานที่ได้รับมอบหมายให้เสร็จตามเวลา.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16-18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 09.00 - 18.00 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

Experience:

No experience required

Skills:

Fast Learner, Service-Minded, .NET, Thai, English

Job type:

Full-time

• วุฒิการศึกษา: ปริญญาตรีขึ้นไป.
• สาขาวิชา: สาขาเทคโนโลยีสารสนเทศ, วิทยาการคอมฯ และสาขาอื่น ๆ ที่เกี่ยวข้อง.
• เพศ: ทุกเพศ.
• อายุ: 22 ปีขึ้นไป.
• ประสบการณ์: 0 - 10 ปี.
• มีบุคลิกภาพดี สามารถทำงานเป็นทีมได้ และมีความรับผิดชอบสูง.
• มีความขยัน ตั้งใจ อดทน และมีทัศนคติที่ดีต่อบริษัท.
• มีความกระตือรือร้น รักการเรียนรู้สิ่งใหม่ ๆ และสนใจเทคโนโลยี.
• มีความรู้ความเข้าใจเกี่ยวกับการ Scalable Applications.
• มีประสบการณ์ในการพัฒนาโปรแกรมติดต่อฐานข้อมูล เช่น MySql, Oracle, SQL Server เป็นต้น.
• หน้าที่และความรับผิดชอบ (Responsibility) (มีพี่ๆ สอนงานให้).
• ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
• ดำเนินการแก้ไขโปรแกรมให้สามารถใช้งานได้อย่างมีประสิทธิภาพ.
• งานอื่น ๆ ตามที่ได้รับมอบหมายเพิ่มเติม.
• จัดทำรายงานประจำเดือนเกี่ยวกับจำนวนปัญหา หรือคำร้องขอที่ได้รับในแต่ละเดือน.
• ทำงานที่สำนักงานของลูกค้า (ศูนย์ราชการ แจ้งวัฒนะ).

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
• Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
• Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
• Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
• Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
• Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
• Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
• Who You Are.
• Bachelor's degree in computer science, Information Technology, or related field.
• Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
• Strong understanding of ITSM frameworks and best practices.
• ITIL4 certification is highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus.
• Being You.
• The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
• What You Can Expect.
• Your career with us isn't just a job it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health because we know that when you feel your best, you do your best.
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
• Get Referred!.
• If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Experience:

5 years required

Skills:

English

Job type:

Full-time

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future. Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry. Here, you will unlock your full potential with career opportunities and learning experiences. You'll wo ...

Skills:

Electronics, Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Skills:

English

Job type:

Full-time

Note: - Candidate must be authorized to work in Thailand without sponsorship. - 5 days' work week - Onsite based in our office near Phetchaburi MRT - Business-level English proficiency required (written and spoken) As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our em ...

Experience:

3 years required

Skills:

Accounting, Oracle, English

Job type:

Full-time

• Coding, test, and support programs.
• Coordinate with clients in projects, analyze user requirements, perform program and database design, and creates functional / technical specifications.
• Gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Documents user requirements and tests issues in the respective module to re-create applications issues or determine whether new user requirements can be met through existing application functionality or requires customizations.
• Bachelor's degree or higher in Computer Sciences or other related fields.
• 3 years experience in program development using Oracle tools in Oracle Applications customizations.
• Hands-on programming experience and proven knowledge in Financial or Accounting system.
• knowledge of Financial module (AP,AR,FA,GL).
• Experience as a member of a team performing an Oracle Implementation.
• Excellent command in English skills.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Monitor and support Fibre Mobile Application and AI Smart Home Services (mobile apps, cloud platforms, IoT device management systems).
• Perform routine system health checks and preventive maintenance to ensure high availability, stability, and performance of Fibre Mobile Application and Smart Home services.
• Support AI-driven features by tuning model performance, feedback loops, optimize performance of AI models and system response (e.g., automation, voice control, behavior ...
• Monitor APIs, data flows, third-party service integrations and IoT device connectivity, communication protocols (MQTT, REST API).
• Analyze and Troubleshoot customer problems related to app usage or device behavior device integration issues (sensors, gateways, smart devices).
• Detect, Resolve system/application issues impacting smart home services and perform root cause analysis (RCA) and implement preventive actions.
• Support deployment by validate releases through testing before production rollout of new features, patches, and AI model updates,change management processes, maintain documentation.
• Ensure data quality and integrity to support reliable AI processing, identify opportunities to automate monitoring and incident response, and drive continuous improvement of AI-driven services.
• Work closely with AI engineers, developers, IoT teams, and cloud engineers and ensure compliance with IT security policies, support vulnerability assessments, patching, and monitor access controls.
• Bachelor's degree in computer science, Information Technology, Data Science / AI (preferred) or related fields.
• 0-2 years of experience in application/system support or IoT / Smart Home / Cloud platform operations.
• Experience supporting mobile application or network-related systems is a plus.
• Exposure to AI-based features or IoT ecosystems is an advantage.
• Knowledge of IoT architecture (devices, gateways, cloud platforms), AI/ML concepts (basic understanding of models, inference, data flow), Smart home ecosystems (e.g., sensors, automation systems, voice assistants).
• API integration (REST, JSON, Microservices).
• Monitoring tools (e.g., Grafana, Prometheus, Cloud monitoring tools).
• Database (SQL/NoSQL - data query and troubleshooting).
• Operating systems (Linux/Unix, Windows).
• IoT protocols (MQTT, HTTP, WebSocket).
• Cloud platforms (AWS, Azure, GCP - preferred).
• Basic scripting skills (Python, Shell, or similar) is a plus.

Experience:

3 years required

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• Identify quality procedures, standards, and specifications for IT operations to ensure efficiency to support business performance.
• Implement IT plans and directions to manage and monitor IT quality assurance, including specifying quality requirements, setting quality standards, and investigating to ensure effective IT operations and support business achievement.
• Monitor and manage record and analysis of statistic information to develop quality procedures for IT operations.
• Provide coaching and technical knowledge to IT staffs to operate along with quality standards and support IT operations for the organization effectively.
• Coordinate with several functions to investigate and find IT solutions to support each function performance and contribute to business achievement.
• Monitor making technical reports of IT quality assurance to summarize the investigation and resolution and propose to the direct supervisor for improvement.
• Take care and advise subordinates to ensure effective performance and promotion preparation.
• Bachelor's degree in related field.
• Minimum of 3-5 years' experience in related field and 1-3 years of team management Attention to details.
• Understand rules, regulations, and policies about quality assurance for IT operation.
• Have good communication skills - verbal and written.
• Have strong problem analysis and problem-solving skills.
• Have strong planning and organizing skills.
• Additional Information.

Skills:

Marketing Strategy, Microsoft Office, Budgeting, English, Thai

Job type:

Full-time

• The Position.
• Role Specific Accountabilities.
• Strategic Design.
• Develop and Execute Strategy.
• for responsible products.
• Develop Business Plan.
• for responsible product; Launch-Price-Life Cycle-Budgeting and forecasting.
• Drive Commercial Effectiveness.
• by allocating resource based on ROI principle.
• Support focus.
• on activities and accounts in line with RDT OKRS.
• Understand/Analyze Thai Diagnostics market;.
• Update all key market trends (Policy, Technology, customer, competitors, newcomers, and business alliances).
• Be able to create business opportunity.
• aligned with Roche Solution.
• Team Collaboration & Development.
• Collaborate within the Marketing Excellence Team.
• and cross-functional teams to ensure high performance and business growth.
• Implement and Execute key activities.
• within the team and cross-functional team (Pre-Sales, Sales, Service, Application, and Finance).
• Align with APAC Value Stream.
• to ensure strategic Alignment, develop, leverage, sharing best practice, skills, and competency.
• Stakeholder Engagement.
• Establish relationship.
• with C-suite and key stakeholders.
• Develop KOL, business networking, reference sites.
• to support Roche Strategy.
• Build.
• and sustain robust relationships.
• with key stakeholders, such as customers, healthcare providers, leading scientific institutions, and government agencies, to gather valuable insights that enhance the strategic.
• plan to drive and shape the market.
• Operational Excellence.
• Ensure the effective implementation.
• of responsible product strategy including planning, execution, and monitoring.
• Responsible for product demand planning.
• and ensuring collaboration with the Commercial Operation team to be effective and minimize write-off and product shortage.
• Develop and utilize data, business support tools, and processes.
• to enhance implementation efficiency.
• Monitor and report on the performance.
• of product sales and product management initiatives, making data-driven adjustments as necessary.
• and evolving/optimizing the product-related squads.
• Develop training programs.
• for sales teams to enhance product knowledge and selling skills.
• Create marketing campaigns.
• and promotional activities related to responsible products.
• Design marketing tools.
• to fit with Thai Market.
• Compliance and Quality.
• Ensure adherence.
• to local legislation, divisional policies, principles, and quality standards within the disease management sub-chapter.
• Promote a culture of compliance.
• and continuous improvement in all activities.
• Qualification, Experience, and Competencies.
• Bachelor degree in Medical Technology or MBA background is preferable.
• Experience in supporting teams within the healthcare or diagnostics industry.
• Ability to develop and implement strategic plans and initiatives.
• Understanding of product life cycle management, including market trends, customer needs, and competitive landscape.
• Strong communication and interpersonal skills to build and maintain relationships with key stakeholders.
• Analytical and problem-solving skills with a focus on data-driven decision-making.
• Ability to work collaboratively within a cross-functional and matrix environment.
• Experience in developing and executing marketing strategies.
• Good command of spoken and written English (TOEIC > 700).
• AI & Computer literacy in Microsoft Office and related programs.
• Able to work under pressure.
• Industry Experience.
• 2 or more years of experience.
• in the diagnostics or healthcare industry.
• Demonstrated success.
• in supporting tactics, initiatives, or similar projects.
• Knowledge of the diagnostics market.
• in Thailand and the APAC region is preferred.
• Understanding of compliance.
• with industry standards.
• A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
• Let's build a healthier future, together.
• Roche is an Equal Opportunity Employer.

Skills:

Automation, ISO 27001

Job type:

Full-time

• You lead the day-to-day operations of the IT Service Desk, ensuring incidents and requests meet SLA targets.
• You manage a small but effective customer focused team, reporting to the IT Operations Manager.
• You act as the escalation point for complex or high-impact incidents.
• You monitor ticket queues, prioritisation, and workload distribution.
• You coach and develop your team, running performance reviews and 1-on-1s.
• You drive a customer-first mindset across all support activities.
• You track and improve key KPIs: FCR, MTTR, CSAT, backlog and SLA compliance.
• You identify recurring issues and contribute to problem management and process improvement.
• You introduce and stimulate the use of automation, self-service and AI tools.
• You maintain and improve the knowledge base and documentation quality.
• You collaborate with IT teams (security, applications, infrastructure) and manage stakeholder expectations.
• You ensure compliance with SHEQ standards, IT policies and security requirements (e.g. ISO 27001).
• You deliver clear reporting and insights on service performance.
• ABOUT YOU.
• You are a.
• hands-on leader who enjoys structure, service quality and continuous improvement. You step in where needed, but you also step back to develop your team. You make decisions based on data, and you bring clarity in fast-moving environments.
• You combine.
• technical understanding.
• people leadership., and a.
• drive to optimise processes., including the use of AI and automation.
• Experience leading or mentoring an IT Service Desk or support team.
• Strong understanding of incident management, SLA tracking and IT support processes.
• Experience with ticketing systems and service management tools.
• Ability to analyse KPIs (FCR, MTTR, CSAT) and drive improvements.
• Strong communication skills in an international environment.
• A structured, proactive and solution-oriented mindset.
• Commitment to safety, compliance and IT security standards.
• Knowledge of ITIL principles or service management frameworks.
• Experience with automation, self-service platforms or AI-driven support tools.
• Experience in a global or 24/5 support environment.
• Exposure to ISO standards or audit environments.
• YOU GIVE SOME, YOU GET SOME.
• We offer you a role where you truly own your scope and shape the future of IT support within a global organization.
• Market conform salary according to the seniority in the position.
• A leadership role with real impact in a global IT environment.
• Opportunities to introduce innovation (AI, automation, service optimization).
• A strong focus on development, ownership and autonomy.
• A team where safety, precision and collaboration come first.
• The chance to grow within a global, family-owned company active in over 65 countries.
• Ready to lead, improve and inspire?.
• Join Team Blue and Own Your Future.

Experience:

3 years required

Skills:

Teamwork, Linux

Job type:

Full-time

• The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
• Serve as the first point of contact for IT incidents, service requests, and user inq ...
• Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
• Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
• Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
• Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
• Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
• Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
• Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
• Support 24x7 manufacturing operations environment.
• Rotational shift work required.
• Participation in on-call support and incident response activities as assigned.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3-5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
• Experience supporting manufacturing or semiconductor environments is an advantage.
• Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
• Understanding of Incident, Request, Problem, and Change Management processes.
• Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
• Experience with system monitoring tools, operational support systems, and ticketing platforms.
• Strong customer service and user support mindset.
• Good communication, interpersonal, and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
• Ability to work effectively in a manufacturing/24x7 operational environment.
• Strong teamwork, collaboration, and continuous improvement mindset.
• More information about NXP in Thailand.
• LI-e5f2.

Experience:

3 years required

Skills:

Network Infrastructure, Microsoft Azure, Windows Server, Procurement, Sharepoint, VMware, SQL, SAS, English

Job type:

Full-time

• Infrastructure Management (Primary Focus).
• Oversee, manage, and monitor all aspects of the company's IT infrastructure including servers, network systems, cloud services, storage, and security solutions.
• Ensure system performance, availability, scalability, and security across all infrastructure components.
• Perform daily system operations: health checks, performance monitoring, backup verification, and user account management.
• Plan and execute installation, configuration, migration, upgrades, and ongoing maintenance of infrastructure hardware and software.
• Provide backup and onsite support for infrastructure operations when required.
• Conduct root cause analysis on recurring incidents and recommend long-term improvements.
• Technical Support & Troubleshooting.
• Troubleshoot infrastructure and system issues with timely, effective, and permanent resolutions.
• Classify, assess, and prioritize incidents and change requests based on business impact.
• Collaborate with internal teams and external vendors to test and deploy fixes, patches, and updates.
• Formulate clear action plans to resolve issues within defined SLAs.
• Application Support (Secondary Focus).
• Provide L1-L2 application support by coordinating with business users and application vendors.
• Analyze, investigate, and maintain business applications using SQL or other technical tools.
• Support deployment and configuration of application updates, enhancements, and integrations.
• Maintain documentation including Functional Specs, Technical Specs, and User Guides.
• Process Improvement & Documentation.
• Continuously improve operational processes to enhance service quality, reliability, and efficiency.
• Prepare and maintain technical documentation, SOPs, configuration guides, and user manuals.
• Report critical issues, recurring incidents, and risk areas to management with recommended actions.
• Additional Responsibilities.
• Provide IT support for company events, new store openings, and other business activities.
• Manage vendor relationships, coordinate procurement, and review quotations for IT equipment and services.
• Perform other IT operations and infrastructure duties as assigned by Head of IT.
• Diploma or Bachelor's degree in IT, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands-on experience in IT infrastructure operations.
• Experience in retail, fashion, FMCG, or multi-branch company environments is strongly preferred.
• Good command of English.
• Technical Skills (Must-Have).
• Windows Server administration: Active Directory, Group Policy, DNS, DHCP.
• Network infrastructure: Firewall (FortiGate preferred), Switches, VLAN, Wi-Fi/AP management.
• Virtualization: VMware.
• Backup & recovery solutions: Veeam or equivalent.
• Microsoft 365 / O365 administration: Exchange Online, SharePoint, Teams, Azure AD.
• Technical Skills (Nice-to-Have).
• Cloud platforms: AWS or Microsoft Azure (basic to intermediate).
• Azure infrastructure management: Azure Virtual Machines, Azure Virtual Network, Azure Active Directory, and Azure resource provisioning.
• Azure Blob Storage: managing storage, containers, access tiers, lifecycle policies, and SAS/access key management.
• POS system support or retail branch IT experience.
• ITSM / ticketing system experience (e.g., Manage Engine, ServiceNow).

Experience:

5 years required

Skills:

Quality Assurance, Automation, Leadership Skill

Job type:

Full-time

• Define and execute the overall QA strategy, transitioning toward a highly automated CI/CD model.
• Lead the QA transformation journey by shifting quality metrics "left" across the software development lifecycle.
• Establish, monitor, and report key quality metrics, KPIs, and SLAs to executive leadership.
• Architect and scale robust test automation frameworks across web, mobile, and API layers.
• Research, pilot, and implement AI/ML tools (e.g., AI-assisted test generation, self-healing scripts) to boost productivity.
• Adopt cutting-edge testing practices, tools, and industry trends.
• Lead, mentor, and grow a team of internal QA Engineers, QA Leads, and vendor partners while managing budgeting and resource allocation.
• Maintain strict compliance with financial regulations, data privacy, and security standards across all QA practices.
• Oversee non-functional testing, including performance, load, stress, and security/penetration testing.
• Experience: 10+ years in QA (strong hands-on automation background) + 5+ years in QA leadership.
• Domain: Deep expertise in Banking, FinTech, or Financial Services.
• Technical: Strong automation (Selenium, Cypress, Playwright, Appium), APIs, CI/CD, cloud, and performance testing tools.
• Mindset: Enthusiastic about leveraging AI and automation to streamline engineering workflows.
• Education: Bachelor's or Master's in computer science, Engineering, or equivalent.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Proven work experience as a Strategic account manager or Key account manager.
• Bachelor's degree in related fields.
• 1 year experience in sales (related IT).
• Understanding of sales performance metrics.
• An ability to address customer requests in timely manner.
• Strong negotiation skills with a problem-solving attitude.
• Availability to travel as needed.
• Develops and expands a portfolio of customer.
• Prepares sales visits and presentations to pitch IT Solutions to clients.
• Negotiates sales with client.
• Establishes sales goals and implements a plan to meet those goals.
• Gains familiarity with the IT industry, and stays updated on trends and innovative products.
• learning for new IT technology.
• Narathiwas Ratchanakharin Rd., Sathorn, Bangkok.
• Address: 12th Floor, Pipatanasin Building, 6/10 Narathiwas Ratchanakharin Rd., Tungmahamek, Sathorn, Bangkok 10120.
• Tel: 02-6706599# 201 HR: Siriporn Takpradit..