What is WorkScore™?
What is WorkScore? The blue bar next to each of the jobs indicates how well your profile matches with the job position. To see WorkScore scores you need to complete your profile at least to 80%.
For best matches we recommend to fill as much as you can, up to 100%. You can apply to all jobs, although jobs with higher match percentage are most relevant to your skills, education and background. Even with a low WorkScore percentage, if you really like the job then it still could be a right job for you!
Skills:
Compliance, Procurement
Job type:
Full-time
Salary:
negotiable
- Direct the delivery of professional advice and support to enable Syngenta functions to manage and promote all aspects of HSE within the assigned region.
- Provide leadership to a widely dispersed team of multi-national HSE professionals (specialist and generalist) enabling them to deliver the requirements of the Syngenta HSE Management System.
- Assess and communicate the regional needs to the Global HSE Leadership Team (HSELT).
- Assess and communicate the Group HSE strategy to the Regional Business Leadership Teams enabling them to direct HSE compliance within their functional and geographic areas of accountability.
- To develop and mentor the regional HSE and country HSE managers.
- Provide direction and support to enable country HSE managers deliver professional support to the business functions in which they are employed.
- Ensure the auditing, assessment, and validation of the required HSE standards are delivered and maintained throughout the region.
- Accountabilities* (Please fill in the Accountabilities of this Job which are a summary list of 6-8 statements for key result areas. The accountabilities should normally be ongoing, and unlikely to change significantly from year to year. The focus should be on results rather than activities. When completing the accountabilities please:
- Use action verbs that describe the level of accountability (e.g., support, contribute, develop, lead).
- Give an indication on freedom to act (e.g., independently, under supervision).
- Describe interdependencies with other jobs / job families / functional areas).
- To direct the delivery of advice and support on the operational aspects of the Syngenta HSE Management System and the Global HSE strategy within the countries.
- To ensure Regional Leadership Teams have the necessary information and professional advice to enable them to direct HSE compliance within their functional and geographic areas of accountability.
- To ensure all Business Leadership Teams within the region are provided advice and support, enabling them to identify the relevant internal management system requirements and deliver compliant solutions (e.g., audit, investigation, reporting, ECMS).
- To direct the introduction of HSE solutions packages into the regional business functions and direct the provision of advice and support to enable them to meet the Syngenta HSE Requirements, monitoring and reporting progress to the Global HSELT.
- Deliver professional advice, support, and challenge to the Regional Leadership Teams to enable the identification of HSE risks and to confirm delivery of appropriate mitigation strategies.
- To ensure the development of HSE resources and capabilities within the region.
- To identify and communicate the developing trends and resource requirements to the Global HSELT for the assigned region.
- Manage the development and delivery of Global HSE projects as assigned by the Global HSELT.
- To ensure the delivery of the audits and reviews in Syngenta sites and at 3rd parties according to the agreed Global and Regional audit plans.
- Support the change in the APAC PSLT's focus on Sustainable Operations through a functioning APAC Sustainability Council by providing technical input in support of the implementation of projects in the various P&S functions (FFP, Logistics, Packaging, Procurement, etc.).
- Additional InformationLocation is flexible for Pune ( India) and Bangkok ( Thailand).
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿18,000 - ฿21,000
- Contract: 3 Month.
- ขอบเขตการทำงาน .
- ทำรายงานตามที่ผู้ว่าจ้างกำหนด เช่น Daily report, Monthly report, Incident Report.
- ตรวจสอบการทำงานของระบบต่างๆ ในรูปแบบ Routine check, Realtime monitor.
- ตรวจสอบและแก้ไขปัญหาต่าง ๆ ตามคู่มือหรือวิธีการที่ผู้ว่าจ้างกำหนด.
- ติดตั้ง และรื้อถอน อุปกรณ์เพื่อให้บริการ Internet หรือ Wifi ให้แก่ลูกค้าที่มาเช่าใช้บริการ รวมถึงคอยตรวจสอบและให้คำปรึกษาในการใช้บริการ.
- ประสานงานกับลูกค้า เพื่อออกแบบงานบริการต่างๆ และติดตั้ง พร้อมส่งมอบบริการกับลูกค้า.
- งานอื่นๆตามที่ผู้ว่าจ้างกำหนด ตามความเหมาะสม.
- ในกรณีที่ทรัพย์สินของผู้ว่าจ้าง หรือทรัพย์สินในสถานที่ทำงานที่เกี่ยวข้อง ที่ผู้รับจ้างมีหน้าที่ดูแลรับผิดชอบได้รับความเสียหายถูกทำลาย สูญหายในระหว่างปฏิบัติหน้าที่ โดยความประมาทเลินเล่อของผู้รับจ้าง หรือ ในกรณีที่ผู้รับจ้างปฏิบัติหน้าที่ด้วยความประมาท ผู้รับจ้างจะต้องรับผิดชอบต่อเหตุการณ์และชดใช้ความเสียหายต่างๆ ที่เกิดขึ้นในทุกกรณี.
- ต้องปฏิบัติตามกฎหมายแรงงาน ประกันสังคม หรือกองทุนเงินทดแทน.
- วัน/เวลา/สถานที่ปฏิบัติงาน.
- วันทำงานปกติ: ตามตารางปฏิบัติงาน (อาจมีการเปลี่ยนแปลงตามความเหมาะสม) ทำ 5 วัน หยุด 2 วัน.
- เวลาทำงานปกติ: ทำงานวันละ 8 ชั่วโมง (ไม่รวมเวลาพัก).
- เวลาพัก: 1 ชั่วโมง.
- การลงเวลาทำงาน: พนักงานต้องลงเวลาทำงานทุกครั้งที่เข้างานและเลิกงาน ตามที่ผู้ว่าจ้างกำหนด.
- สถานที่ปฏิบัติงาน: ศูนย์การประชุมแห่งชาติสิริกิต หรือสถานที่ที่ผู้ว่าจ้างกำหนด.
- กรณีที่พนักงานปฏิบัติงานนอกเหนือจากวันและเวลาปกติ สามารถคิดเป็นค่าจ้างเพิ่มเติม โดยอัตราค่าจ้างจะเป็นไปตามที่ผู้ว่าจ้างกำหนด.
- วุฒิการศึกษา ปวส., ปริญญาตรี สาขา IT, Telecom หรือที่เกี่ยวข้อง.
- มีประสบการณ์หรือความรู้เกี่ยวกับด้าน IT & telecom network อย่างน้อย 1 ปี.
- สามารถปฏิบัติงานเป็นกะหรือตามช่วงเวลาที่ผู้ว่าจ้างกำหนดให้ได้.
- สามารถปฏิบัติงำนล่วงเวลาได้ตำมช่วงเวลาที่ที่ผู้ว่าจ้างกำหนดให้ได้.
- สามารถทำงานวันเสาร์ อาทิตย์ และวันหยุดนักขัตฤกษ์.
- สามารถปฏิบัติตามสถานที่ที่ผู้ว่าจ้างกำหนดหรือตามที่ได้รับแจ้งให้ปฏิบัติงาน.
- มี Service mind ที่ดี.
- มีความรู้ความสามารถในการใช้คอมพิวเตอร์ได้เป็นอย่างดี.
- ต้องมีสุขภาพร่างกายแข็งแรง เหมาะสมกับตำแหน่งงานที่รับผิดชอบ ไม่เป็นโรคชนิดหนึ่งชนิดใดต่อไปนี้.
- ต้องมีใบรับรองแพทย์การตรวจร่างกายทั่วไป.
- ไม่เคยได้รับโทษจำคุกโดยคำพิพากษาถึงที่สุดให้จำคุก เว้นแต่เป็นโทษสำหรับความผิดที่ได้กระทำโดยประมาทหรือความผิดลหุโทษ.
Experience:
2 years required
Skills:
Project Management, Industry trends, Python
Job type:
Full-time
Salary:
negotiable
- Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
- Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project prog ...
- Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
- Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
- Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.
- Required Technical and Professional Expertise Education: Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science or a related field.
- Technical Skills: Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus.
- Soft Skills: Excellent interpersonal and communication skills. Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
- Growth mindset: Demonstrate a growth mindset to understand clients' business processes and challenges.
- Preferred Technical and Professional Expertise Experience: 0 - 2 years of proven experience in designing and delivering AI solutions, with a focus on foundation models, large language models, exposure to open source, or similar technologies. Experience in natural language processing (NLP) and text analytics is highly desirable. Understanding of machine learning and deep learning algorithms.
- About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Responsible for use case identification and value realization for SECURITY Growth Offerings.
- Architects and co-creates MVP alongside customer practitioners.
- Drives increased usage and adoption for SECURITY Growth Offerings.
- Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
- Demonstrates value of Growth Offerings to the customer and identifies additional opportunities for adoption.
- Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
- Required Technical and Professional Expertise Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
- Co-defines customer roadmap for implementation and value realization alongside customer.
- Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of IBM Security Growth Offerings.
- Conduct workshops with customer to align IT architecture, integration & migration requirements.
- Execute customer success plan to drive adoption post-deployment.
- Build and execute retention and expansion plays.
- Preferred Technical and Professional Expertise Technical understanding and hands-on experience with Containers or equivalent, Value Prop, Use Cases, Competitive Differentiation.
- Experience with enterprise software implementations/operation/presale in 1 or 2 of this Security areas: Extended detection and response (IBM Qradar SIEM, SOAR, NDR).
- Data Security (IBM Guardium).
- Identity and Access Management.
- Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
- Analytical mindset and problem-solving skills.
- Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications.
- Strong interpersonal relationship building and executive communications skills.
- 1-2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management, consulting).
- About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Skills:
DevOps, Python, Java
Job type:
Internship
Salary:
negotiable
- Employ IBM's technologies and cloud native approaches to create products that provide a great user experience along with high performance, security, quality, and stability; ensure that the implemented solutions are unit tested and ready to be integrated into product.
- Design, code, and test innovative component-level solutions in areas such as cloud foundation, cloud services, cloud management applications using DevOps practices.
- Required Technical and Professional Expertise Undergraduate in Computer Science or r ...
- Know at least one programming language such as Python, Java, Java script, Type script, GoLang, C# and some frameworks i.e. Flask, Spring boot, Quarkus, NodeJS, Gin etc.
- Experience with cloud technology and some enterprise software implementations/operation is plus points such as: Twelve factors application development practices and clean code.
- Web Service with REST API and Application deployment on clouds i.e. AWS, GCP, Azure, IBM Cloud etc.
- Container technologies i.e., Docker, Kubernetes, Rancher, OpenShift etc.
- Integration technology e.g. Kafka, MQ.
- Preferred Technical and Professional Expertise
- As above.
- About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Skills:
DevOps, Python, Java
Job type:
Internship
Salary:
negotiable
- Employ IBM's technologies and cloud native approaches to create products that provide a great user experience along with high performance, security, quality, and stability; ensure that the implemented solutions are unit tested and ready to be integrated into product.
- Design, code, and test innovative component-level solutions in areas such as cloud foundation, cloud services, cloud management applications using DevOps practices.
- Required Technical and Professional Expertise Undergraduate in Computer Science or r ...
- Know at least one programming language such as Python, Java, Java script, Type script, GoLang, C# and some frameworks i.e. Flask, Spring boot, Quarkus, NodeJS, Gin etc.
- Experience with cloud technology and some enterprise software implementations/operation is plus points such as: Twelve factors application development practices and clean code.
- Web Service with REST API and Application deployment on clouds i.e. AWS, GCP, Azure, IBM Cloud etc.
- Container technologies i.e., Docker, Kubernetes, Rancher, OpenShift etc.
- Integration technology e.g. Kafka, MQ.
- Preferred Technical and Professional Expertise
- As above.
- About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Experience:
3 years required
Skills:
Project Management, Thai, English
Job type:
Full-time
Salary:
negotiable
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Strive to exceed the expectations of customers and colleagues alike.
- Qualifications BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Technical Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of techology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
- Recruiter Atitaya Dechpan (อทิตยา เดชปาน)
- 1