What is WorkScore™?
What is WorkScore? The blue bar next to each of the jobs indicates how well your profile matches with the job position. To see WorkScore scores you need to complete your profile at least to 80%.
For best matches we recommend to fill as much as you can, up to 100%. You can apply to all jobs, although jobs with higher match percentage are most relevant to your skills, education and background. Even with a low WorkScore percentage, if you really like the job then it still could be a right job for you!
Experience:
5 years required
Skills:
Java, Web Services, Industry trends, English
Job type:
Full-time
Salary:
negotiable
- Interact with product team, understand business requirements and design technical solutions.
- Develop programs for mobile application, web services, and etc. for batch processes.
- Perform technical design, develop new programs, modify existing programs, and prepare functional specifications documents.
- Analyze program performance during execution using various programming languages and techniques.
- Responsible for writing unit test and perform integration tests.
- Responsible for troubleshooting and debugging application issues.
- Perform code review and follow change management process.
- Maintain cutting edge knowledge of current and emerging technologies, industry trends and standards.
- ConsultingTH2022
- Required Technical and Professional ExpertiseBS / MS degree in Computer Science / Computer Engineering / Information Technology or other related subjects.
- At least 5 - 8 year experience in Java programming.
- Experience working in Banking/ Finacial Service business.
- Expertise in Back-End programming; NodeJS and ExpressJS, Java, J2EE, MySQL.
- Preferred Technical and Professional ExpertiseStrong experience in Spring / Struts / Jenkins / Maven / Backbone framework, Tomcat.
- Possess advanced knowledge of object oriented design and development (OOA/OOD) and data architectures.
- Experience in working with and applying Design patterns to solve problems.
- Intermediate level of English communication.
- About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Experience:
1 year required
Skills:
System Administration, Teaching
Job type:
Full-time
Salary:
negotiable
- Cyber Defense Infrastructure Support Engineer.
- Security, CEH, Security+, OSCP.
- Computer, network, and security systems.
- Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.
- Coordinate with SOC Team to manage and administer the updating of rules and signatures (e.g., intrusion detection/protection systems, antivirus, and content blacklists) related security tools.
- Perform system administration on related security tools (e.g., firewall, intrusion detection/protection systems, antivirus) or Virtual Private Network (VPN) devices, to include installation, configuration, maintenance, backup, and restoration.
- Create, edit, and manage network access control lists on specialized cyber defense systems (e.g., firewalls and intrusion prevention systems).
- Updating security software/hardware with the latest security patches and ensuring the proper defenses are present for each network resource.
- Troubleshooting and diagnosing security infrastructure anomalies and work through resolution.
- Bachelor s in computer science / Engineering or other related fields (or equivalent experience).
- Preferred certifications (non-exhaustive): CEH, Security+, OSCP, or other related.
- 1-3 years of professional experience in the field of security and a strong technical foundation.
- A strong understanding and knowledge of computer, network, and security systems (e.g., Host or Network based IPS, VPN, anti-malware, restrict/prevent external devices, web/spam filters).
- An understanding of system, network, and OS hardening techniques. (e.g., remove unnecessary services, password policies, network segmentation, enable logging, least privilege, etc.).
- Good teaching, interpersonal, and communication skills.
- Critical thinking, strong analytical, and problem-solving skills.
- Working Location: Bangkok Bank Rama III.
Experience:
2 years required
Skills:
SQL, UI / UX, Web development
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขา คอมพิวเตอร์, MIS หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้านวิเคราะห์และออกแบบระบบ(System Analysis) 2 ปีขึ้นไป.
- มีความรู้ความเข้าใจในกระบวนการพัฒนาซอฟต์แวร์ (Software Development Life Cycle).
- มีทักษะด้านการออกแบบระบบงานซอฟต์แวร์ที่ดี.
- สามารถออกแบบฐานข้อมูล และ Business Processs ได้.
- สามารถจัดทำเอกสารที่สำคัญเพื่อแสดงรายละเอียดของระบบที่ออกแบบไว้ให้กับลูกค้าได้.
- มีประสบการณ์เกี่ยวกับ Mobile Application and Mobile Web development จะได้รับพิจารณาเป็นพิเศษ.
- มีความสามารถในการสื่อสารได้ดี และสามารถสื่อสารกับคนหลายแบบหลายสไตล์ได้ และมีภาวะผู้นำ.
- ศึกษาและวิเคราะห์ความต้องการที่แท้จริงของลูกค้า.
- ออกแบบระบบการทำงานของ software ให้ตรงตาม business ที่ลูกค้าต้องการ.
- วางแผนวิธีการเก็บข้อมูลที่เหมาะสมจัดเก็บข้อมูลได้มีประสิทธิภาพ.
- รับผิดชอบการวางแผนการมอบหมายการตรวจสอบและควบคุมทีมงาน (Programmer และTester) เพื่อให้ทีมงานสามารถทำงานได้ตรงตามเวลาที่ตกลงกับลูกค้า.
- จัดทำเอกสารที่สำคัญเพื่อแสดงรายละเอียดของระบบที่ออกแบบไว้ให้กับลูกค้า.
- ทำงานร่วมกับทีมพัฒนาแอพฯ ให้คำแนะนำ แลกเปลี่ยนความคิดเห็น.
- Bachelor s degree in Computer Science, Engineering or a related field.
- Proven working experience in System Analysis (2+ years is a plus).
- Programming knowledge.
- Database knowledge.
- Strong in user requirements gather, analysis and application design by creating specification documents.
- Experience in Mobile Application and Mobile Web developmentis a plus.
- Able to handle multiple tasks at once and works well under pressure.
- Get requirement from user.
- Responsible to analysis and design according to requirement.
- Able to transform business requirement to technical solution.
- Control application development to SDLC and project responsibility.
- Provide guidance and consultation to user.
- Create document to support project (Functional specification, High level Design specification, Detail Design specification, Operation work flow and User Manual).
- สถานที่ทำงาน (Location): ใกล้ MRT เพชรบุรี และ BTS อโศก
- เวลาทำงาน (Work Hours): 9:00-18:00 น.
- ประกันสังคม.
- วันหยุดประจำปี.
- มีงบให้เบิกสำหรับใช้สมัครอบรมเสริมทักษะความรู้ความสามารถของตนเองเพื่อมาช่วยงานบริษัท.
- มีน้ำดื่มสะอาด อาหารกลางวัน และ แสน็คบาร์ ฟรี.
- โบนัสตามผลประกอบการและความสามารถ.
- ทริปท่องเที่ยวประจำปี.
- เงินเดือน: ตามความสามารถ หากมีประสบการณ์สามารถต่อรองได้.
- CODEDIVA Benefits.
- Social security.
- Annual Leave (depends on number of working years).
- Free Lunch, Snack and Drink.
- Budget for training.
- Birthday Leave.
- Group Insurance / Annual dental medical insurance.
- Bonus depends on company and personal performance.
- Annual company trip.
- สนใจร่วมงานกับเรา อย่ารอช้า! ส่ง Resume มาได้เลย.
- หากต้องการสอบถามเพิ่มเติม.
- โทร.095-9473186.
- บริษัท โค้ดดีวา จำกัด.
Experience:
3 years required
Skills:
Project Management, Statistics, English
Job type:
Full-time
Salary:
negotiable
- Establish process condition and develop technical standards to ensure process stability..
- Apply Foods technology to reduce loss/ waste in processing and packing lines..
- Apply World class management technology to increase line efficiency.
- Close skill gaps of technical standard for factory team and apply specific improvement to improve quality, reduce loss, improve process and machine capabilities..
- Identify and extend good practices to other lines..
- To manage Gateway Warehouse operation.
- Update work request to maintain good working conditions..
- Safety area/5S within the area.
- Support Project as assigned..
- Other Duties:
- Visualize clearly production process..
- Able to clearly understand operating principles and establish technical standards..
- Able to present findings and rationales clearly so that whole factory team can understand.
- Able to make logical decisions based on data;.
- Possess challenging and pioneering spirit..
- Job Specifications:
- 3-5 years manufacturing experience, project management, and process development in a dynamic environment..
- Bachelor or Master degree in Foods Engineer, Mechanical Engineer or Industrial Engineering.
- Strong leadership and team collaboration.
- Good command of written and spoken English.
- Experience in statistics and process control tools are desirable.
- Self-management and influencing skills.
- Prefer Foods process and packaging technology..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
3 years required
Skills:
Chemical Processing, Chemical Engineering, Research
Job type:
Full-time
Salary:
negotiable
- Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream and ensuring compliance with: 1) Unilever R&D Functional Excellence standards, Consumer Safety Framework, Best Proven Practices and relevant GMPs, QA policies and procedure. 2) Other internal procedures and documentation standards.
- Conduct process capability analysis using predictive models and SPC tools.
- Oversee pilot plant operations and work in lab and pilot plant to conduct trials and experimental work.
- Generate process concepts and scope for new technology that can enable process optimization and new products to be produced..
- Work with international and interdisciplinary teams (R&D, Marketing, Supply Chain, Procurement, etc.) to scale up and adapt bench-scale processes to pilot and manufacturing scale..
- Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
- Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
- Leads strategic initatives related to process capability.
- WHAT YOU NEED TO SUCCEED.
- Experiences & Qualifications.
- Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
- 3-5 years experience in FMCG R&D and process development.
- Experience within Food and Refreshment categories with proven track record is desirable.
- High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
- Good Planning and organization of assigned tasks and trials.
- Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Can transform data into insight/ actions and make decisions based on information at hand.
- Demonstrates natural curiosity for food innovation and technology. Brings technology insights into project team and takes actions on them..
- Ability to work in virtual and multi-cultural environment. Excellent team working skills and is able to work under pressure/complexity..
- Skills.
- Model Building.
- Innovation Execution.
- Business Acumen.
- Stakeholder and Project Management.
- Technical Communication.
- Leadership.
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way..
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better..
- Critical SOL (Standards of Leadership) Behaviors.
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions..
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience..
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers..
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever..
- AGILITY: Explores the world around them, continually learning and developing their skills..
- Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
5 years required
Skills:
Research, Chemical Processing, Chemical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream and ensuring compliance with:
- Conduct process capability analysis using predictive models and SPC tools.
- Oversee pilot plant operations and work in lab and pilot plant to conduct trials and experimental work.
- Generate process concepts and scope for new technology that can enable process optimization and new products to be produced.
- Work with international and interdisciplinary teams (R&D, Marketing, Supply Chain, Procurement, etc.) to scale up and adapt bench-scale processes to pilot and manufacturing scale.
- Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
- Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
- Leads strategic initatives related to process capability.
- Accountable for R&D Processing activities for total Savoury and reports to R&D Processing Lead to help deliver processing capability plan.
- Accountability of at least 1 direct report.
- Unilever R&D Functional Excellence standards, Consumer Safety Framework, Best Proven Practices and relevant GMPs, QA policies and procedure-Other internal procedures and documentation standards..
- WHAT YOU NEED TO SUCCEED.
- Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
- At least 5 years experience in FMCG R&D and process development.
- Experience within Food and Refreshment categories with proven track record is desirable.
- High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
- Good Planning and organization of assigned tasks and trials.
- Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Can transform data into insight/ actions and make decisions based on information at hand.
- Demonstrates natural curiosity for food innovation and technology. Brings technology insights into project team and takes actions on them.
- Ability to work in virtual and multi-cultural environment. Excellent team working skills and is able to work under pressure/complexity.
- Have experience in managing direct report.
- Skills.
- Model Building.
- Innovation Execution.
- Business Acumen.
- Stakeholder and Project Management.
- Technical Communication.
- Talent Catalyst.
- Leadership.
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way..
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better..
- Critical SOL (Standards of Leadership) Behaviors.
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions..
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience..
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers..
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever..
- AGILITY: Explores the world around them, continually learning and developing their skills..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
No experience required
Skills:
Quality Assurance, Statistical Analysis
Job type:
Full-time
Salary:
negotiable
- Consumer & Customer Focus: Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers..
- Bias for Action: By providing consistent and near real time information, decisions can be taken quickly which leverage our resources..
- Building Talent & Teams: Our vision is to move to semi-autonomous teams and we require process engineer s with a passion for achieving results through great teamwork, a ...
- Accountability & Responsibility: Taking responsibility for building your team s performance and sharing your best interventions to help support other lines in their improvements..
- Growth Mindset: By building world class factories we will become more competitive in the market place and set the standards to which others aspire..
- WCM: Apply the full set of WCM methods and tools to identify root causes, define countermeasures and validate their effectiveness; mastery of AM, PM, Q and FI tools and processes. Establish standards to support line operators sustain new basic conditions..
- Process and Organisational Design: Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)..
- Analytical capability: Collect and analyse complex data to penetrate problems phenomena and understand root causes..
- WHAT YOU WILL NEED TO SUCCEED.
- Experiences & Qualifications.
- ESSENTIAL: There are 2 routes available for this role:
- Direct Entry role for postgraduate s engineers. Must demonstrate a flair for improvement engineering and coaching..
- Developmental role for technicians and First Line Managers (formally Supervisors). Must demonstrate a strong technical knowledge across all the site s processes and lines. Must possess strong engineering leadership credentials..
- PREFERRED / DESIRABLE:
- Experience in statistics and process control tools..
- Experience in AM, PM, Quality and FI tools and processes.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
3 years required
Skills:
Inventory / Warehouse Management, Quality Management System
Job type:
Full-time
Salary:
negotiable
- Supports efforts to drive Quality Improvement in complaints related to quality issues with marketing, sales and rest of supply chain..
- Initiates activities aimed at managing quality issues with customers and channels including rejections, complaints, technical support, product handling and customer waste reduction..
- Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed).
- Prepares reports and communications regarding quality issues in logistics, country that affect market and ensures improvement plans are in place and monitored through regular review..
- Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc.) to prioritize, escalate and initiate Q improvement activities as appropriate..
- Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits and also digital solution..
- Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools..
- Provides interface with care lines for customer and consumer alert triggers and feedback data..
- Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned..
- Ensures regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed, and improvement projects are activated and followed up..
- Spends time in market to understand customer and merchandising processes and to identify and activate opportunities for improvement..
- Ensures and verifies ongoing compliance to UL Quality Management Standards in third party re-packers and assemblers and Logistics operations through communication, self-assessment activities, KPI monitoring, technical visits (as needed)..
- Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse and UL distribution center (DC) via quality audit program..
- Validates third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments..
- Raises issues and drives improvements for import with supplying Bus..
- Ensure local registration of import product to comply with legislation..
- Initiates and prepares Inter-company Quality documents for cross border, validates first shipment quality and monitors on-going quality of FG received..
- Supports market information to BU for marketplace incidents by follow incident management protocol..
- Deploys UL Quality strategy, governance and goals through BU specific projects and targets..
- Develops Quality links to strategies of BU SC organization..
- Halal CICOT Registration.
- Manage halal CICOT registration for UL product and coordinate with cross function team (Marketing, Research and development, planning) to provide document or information related with Halal registration. Including support Halal audit (CICOT) activity to manufacturing..
- Maintain product halal CICOT compliance for UL and manufacturing partners product..
- WHAT YOU WILL NEED TO SUCCEED.
- Batchelor s or master s degree in food science, engineering, quality, logistics or customer service experience.
- Minimum 3 years experience in Supply Chain Quality, Quality logistic, Quality engineering.
- CAPA, RCA, 5 Why problem-solving workable knowledge is a plus..
- Experience in QualityOne and other programs essential for Quality analysis such as Microsoft Excel, PowerPoint, Word, Power BI, etc. and warehouse traceability systems is a plus..
- Experience in Warehouse and Logistics.
- Digital skill.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
3 years required
Skills:
Chemical Engineering
Job type:
Full-time
Salary:
negotiable
- The projects involve very diverse, multiple interfaces which change with each gate and each project. This exposes the individual to a vast range of business partner across function, factories across ASIA, people, cultures, consumers.
- R&D Partnerships - Demonstrate passion to deliver ambitious projects in a challenging time-bound environment by working in partnership within Unilever i.e., Product Development, Packaging Development, Supply Chain, Marketing, etc.
- Process Engineering Expertise - Be a strong engineering pillar and provide timely, r ...
- Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream. Identified Key Process/Product/Machine parameters and, ensure Technical Transfer document completely handover between RD-SC.
- Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
- Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
- Oversee pilot plant operations and, work in lab and pilot plant, to conduct trials and experimental work.
- Manage Pilot plant across ASIA including resources, Future Capex/investment, Maintenance, S&OP, Future programs (i.e., digital pilot plant, modelling).
- Maintaining fit for purpose pilot kits, generation of SOP s, complied with Safety and Environmental.
- Keeping abreast of developments in own area of expertise, delivering recommendations for new techniques and ways of working.
- 3RD party project management, be able to support innovation development for projects sourcing from 3rd Party manufacturer.
- Project Leadership - Interface strongly, on a day-to-day basis with global/local project core team, taking the lead on behalf of process development function in planning and execution of processing program into trial/test/measurement activities.
- Drive Processing agenda (i.e., Waste from Innovation/Renovation, Process Statistic Control, Quality, Saving from Processing, etc.) across ASIA.
- Represent regional process development team in global networks discussion to share all learning and long-term strategies.
- EXPERIENCES & QUALIFICATIONS:
- Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
- 3-5 years experience in FMCG R&D and process development, preferred Food and Refreshment categories with proven track record is desirable.
- High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
- Good Planning and organization of assigned tasks and trials.
- Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Able to translate and transform data into insight/ actions and make decisions based on information at hand.
- Demonstrates natural curiosity for food & refreshment innovation and technology. Brings technology insights into project team and takes actions on them.
- Must be fully operational on process engineering skills, identified capability and resource requirement for project.
- Basic knowledge of Foods Ingredients and, interaction between ingredients on Processing and, semi/finished goods.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Experience:
5 years required
Skills:
Mechanical Engineering, Instrument, English
Job type:
Full-time
Salary:
negotiable
- Advise and recommend engineering planned maintenance matters, including annual maintenance budget, preventive maintenance schedule, planning, manpower, safety, and environmental concerns..
- Optimize preventive maintenance, repair, and maintenance execution, along with managing maintenance expenditure efficiently..
- Minimize machine downtime and maximize machine efficiency, safety, and productivity..
- Maintain high standards of safe machine operation, equipment maintenance, and good housekeeping within the designated area..
- Assist production and recommend measures to minimize energy consumption during operations..
- Manage and organize planning and planned maintenance engineering crews in alignment with company policies..
- Provide training and guidance to engineering teams on preventive maintenance techniques and new technologies..
- Utilize CMMS for optimizing maintenance planning activities and spare part management..
- Advise on maintaining positive industrial relations and addressing working and environmental impact issues..
- Undertake special assignments as requested by superiors..
- Ensure the protection of company's confidential technical know-how and documentation..
- Support company activities such as TPM, ISO compliance, hygiene standards, risk assessment, HACCP, and GMP..
- WHAT YOU WILL NEED TO SUCCEED.
- Minimum bachelor's degree in Engineering, Mechanical, Electrical, and/or Instrument & Control..
- At least 5 years of experience in factory maintenance or a related field..
- Minimum of 1 year working at a management level..
- Strong engineering background..
- Proficient command of English and Thai..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills:
Problem Solving, Finance, Statistics
Job type:
Full-time
Salary:
negotiable
- Use our rich data warehouse and your problem solving skills to support Business Managers answer tricky questions about Customer Growth, Product adoption, and User behaviour etc.
- Find insights that help us understand how customers interact with our Transaction Products, using the large data sets we now have at our disposal (Stripe payment data, Demand Performance data, SM proprietary data on hotel bookings and product usage, Customer data, etc.). The team needs you to be creative in your usage and interpretati ...
- Suggest and run experiments that will move the metrics that matter: we want you to be the missing link between our Strategy teams & our Product teams and address questions that will drive business growth.
- Partner with our Business Managers and product teams to build, improve and maintain dashboards that track the health and growth of our customer base.
- Collaborate with Business Managers and Marketing teams to drive analysis and impact measurement for various growth campaigns utilising tools such as HighTouch, Intercom, Heap, etc.
- Support leadership on analysis required to drive key meetings (Monthly Reviews, Performance reporting sessions, etc.).
- Be a champion for data-driven decision making, analytics.
- Own & maintain your projects, data models, dashboards, and use tools like Confluence, Google Drive, etc. proficiently to document and share your work for posterity in a fast-paced environment.
- Too general for you? No worries, here are a couple of pointers on how you bring value Explore usage patterns for Siteminder Pay customers to identify our best and worst users, and find ways to re-engage lapsed customers + drive adoption of the product.
- Partner with Business Managers to design, build and productionize a SM Pay, Demand and GDS Product Health scores, using the wealth of data we have at our disposal to quantify how successful customers are at deploying our product within their hotel.
- Revisit regional product pricing and value proposition to boost attachment of the product during the sales process, and optimise product unit economics.
- What you have:
- Professional Experience & Profile.
- 2-4 years proven experience as a Consultant, Data Analyst or a similar analytical role.
- Bachelor's degree in Business, Finance, Statistics, Data science, Engineering or a related quant field. A Master's degree is a plus.
- You are a self starter with high energy and a proven ability to roll up your sleeves to get things done.
- You have experience optimising customer journeys, and running data-driven experiments to increase customer lifecycle value (churn, revenue, etc.).
- You are a team player with a humble attitude, you can give and take criticism.
- You have experience collaborating with business leaders to support strong data-led decision making.
- You have excellent communication skills and the ability to translate complicated technical analysis into compelling narratives that can be used to influence senior leaders.
- You have a keen eye for detail, a critical mind, and the ability to prioritise tasks and manage multiple projects simultaneously.
- You enjoy analysing business drivers and levers, getting deep into the data, using first principles thinking, and consistently delivering great results.
- Knowledge of the software industry or hospitality sector is advantageous but not essential.
- Analysis & Technical skills You have experience extracting, manipulating and interpreting data using SQL (Snowflake or Databricks experience preferred, but any will do).
- You are handy with data visualisation tools like Tableau or Looker and have a willingness to get better.
- You have experience with Excel and/or Google sheets and are confident analysing data + building models in excel using excel functions (lookups, pivots, formatting, manipulation and transformation, visualisation).
- Bonus: You have experience with Salesforce.
- Bonus: You have experience with Customer Engagement & Marketing automation software like Marketo, Intercom or Salesforce Marketing cloud.
- Bonus: You have experience with ETL or Reverse ETL tools like Fivetran, Hightouch, Census.
- Bonus: You have experience with advanced analytical tools like R, Python.
- Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
- LI-Hybrid
Skills:
Automation, English
Job type:
Full-time
Salary:
negotiable
- Security Analyst and Incident Responder Supervisor.
- Investigate and respond to external and internal cybersecurity threats, vulnerabilities, and exploits.
- Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
- Document security investigations and produce high-quality and accurate reports for various stakeholders.
- Support security incident root cause analysis, identify control gaps, and recommend mitigation strategies.
- Collaborate with cross-functional teams to drive improvements to security tools, policies, and processes.
- Improve the Security Operations and Incident Response team's effectiveness and efficiency, including developing and refining processes and technical capabilities.
- Understand and support requirements of internal and external stakeholders, regulators, and auditors.
- Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
- 4-5 years of working experience in a Security Operations Center, Incident response, and threat analysis or a relevant investigative role.
- Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
- Experience with knowledge in Security solutions, Security Incident Response, Monitoring, and Intrusion detection.
- Familiarity with digital forensics, SOAR automation, and cloud technology is advantageous.
- Good command of English reading, writing, and communication skills, including conducting presentations and creating security incident reports, is required.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Job type:
Full-time
Salary:
negotiable
- Analyze the online financial and/or loyalty ecosystem, markets, competitive landscape and user requirements.
- Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
- Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
- Business Requirements Gathering:
- Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
- Strong data skills
- Experience developing and launching products.
- Experience leading global product vision, go-to-market strategy, and design discussions.
- Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
- Prioritize requirements and align with all other teams around a product or large-scale release through primary user research and workshops.
- Capture stakeholder feedback through multiple channels and methods to inform multiyear product roadmaps.
- Analyze product and business dependency with rough estimation and time to market.
- Analyze impact from requirement to cost of development and development effort.
- Product Development Leadership:
- Define, maintain and develop Product strategy and roadmap for the implementation and rollout.
- Define product prototyping and design detail for UX/UI designer to develop product detail design and style guide.
- Instruct and direct the development team on functional and technical requirements, formulating, and defining system scope, integration requirements, and objectives
- Resource/vendor management for development, testing and support.
- Manage stakeholders' expectations while building credibility with senior stakeholders through a strong business sense.
- Ongoing Delivery and Support Management:
- Develop and implement product launch plans from rollout to technical and non-technical service delivery teams
- Own quality and ongoing management of product support materials - e.g. technical "how-to's", digital properties, marketing content, etc.
- Train service desk, customer service teams and/or knowledge team owners as appropriate
- Prioritize ideas and opportunities to enhance products and maintain product
- roadmaps/investment cases
- Expand reach and effectiveness of existing products including making recommendations for new execution and support models as well as technological improvements
- Focus more on delivery and results rather than ideology.
- Develop operational process, practice, handbook and FAQ for operation and customer service.
- Ability to lead the first setup of operation process and command center.
- Working with Marketing team on product release communication and business impact announcement.
- Bachelor s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
- MBA or Master s degree in Math, Economics, Computer Science or Statistics
- Data tools - SQL, Python, R, or equivalent
- 5-10 years of experience of being product owner that develops digital products across different mediums like web and mobile. Previously being a mobile application product owner is a plus.
- Excellent understanding of Mobile app ecosystems, business strategies, industry benchmarking.
- Experience in loyalty program, finance industry and/or retail program is a plus.
- Basic understanding of software development technology tool stacks e.g., Mobile Application (iOS, Android), Web application, API spec, Cloud Service, etc.
- Strong analytical and problem-solving skills
- Knowledge of business process analysis and exposure to software development methodologies (e.g., agile).
- Strong work ethic; demonstrated attention to detail; excellent time management and organizational skills.
- Ability to lead meetings with off-site technical and development teams.
- Ability to multi-task and lead various work streams concurrently in a fast-paced environment.
- Strong command of English (written and spoken).
Skills:
Coordinate, SQL, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the vender/developers.
- Communicate with Technical team to generate work pipeline, process timeline following targets.
- Coordinate with both stakeholders and the development team whenever a new feature or update is added to a project. This facilitates the collection of client feedback an ...
- Collaborate with QAs once the product is prepared, to test it among the users to know it s working capacity and quality by conducting UAT (user acceptance test) to determine whether or not the prototype meets the requirements of the project under consideration.
- Monitor and control application development.
- Support project and document report on Functional specification, High Level Design. specification and User Manual.
- Bachelor's Degree in Computer Science, Computer Engineer, IT or related fields.
- Minimum of 2-year experience as Business Analyst or System Analyst.
- Familiar with Web Application Design and Native Mobile Application should be advantage.
- Good Knowledge in SQL Server.
- Self-Motivated, Strong analytical & problem solving skills, conceptual thinking.
- Communication skills, be able to explain difficult concepts to non-technical users.
- Presentation skills.
- Project Management.
Skills:
Research, Financial Analysis, Procurement, Thai, English
Job type:
Full-time
Salary:
negotiable
- Perform research to inform infrastructure policy development. Specific tasks may include gathering insights from international case studies and best practice, collating & analysing relevant data, and supporting the organisation of training programs & events.
- Assist with the preparation of commercial and financial analysis for infrastructure project feasibility studies or transactions. Specific tasks may include business model development, risk analysis, assumptions benchmarking, carbon emissions analysis, ...
- Support procurement and transaction advisory for clients on major infrastructure projects and transactions, including project finance, public-private partnerships, and M&A.
- Provide coordination support with regional EY offices (e.g., Australia, Singapore), public & private sector clients, external advisors (e.g., technical, legal) and other relevant stakeholders on infrastructure initiatives, events, and projects.
- Support the preparation of research and presentation materials to support business development and relationship building activities with prospective clients.
- Educational background in Finance, Accounting, Economics, Public Policy, Management, Climate Change, or Engineering.
- Previous working experience in M&A, banking, project finance, or infrastructure project & policy development is preferred.
- Critical and analytical thinker.
- Ability and willingness to learn and apply technical concepts quickly.
- Proven project management and stakeholder management skills.
- Desire to build leadership capability.
- Demonstrates strong ownership over their assigned workstreams.
- Works collaboratively while showing high levels of personal initiative.
- Experience interacting with clients and delivering on their requirements.
- Good interpersonal skills.
- Strong communication skills in both Thai and English.
Experience:
No experience required
Job type:
Full-time
Salary:
฿30,000 - ฿80,000
- Infrastructure Design and Architecture: Lead the design and architectural planning of IT infrastructure solutions, including networks, servers, storage systems, and cloud environments. Ensure alignment with business goals, scalability, and security while incorporating SRE principles for reliability.
- Network Management: Design, configure, and maintain network infrastructure, ensuring optimal performance, reliability, and security. Implement and manage firewalls, switches, routers, and VPNs, with a focus on SRE for network reliability.
- Server and Virtualization: Oversee server infrastructure, including physical and virtual servers. Implement and manage virtualization technologies to optimize resource utilization, scalability, and reliability as per SRE guidelines.
- Storage Management: Manage and optimize storage solutions, including SAN (Storage Area Network) and NAS (Network Attached Storage) systems. Ensure data availability, backup, and disaster recovery readiness with SRE principles in mind.
- Cloud Infrastructure: Architect and manage cloud infrastructure (e.g., AWS, Azure, Google Cloud) for scalability, cost efficiency, and security. Implement best practices for cloud-based services and resources, following SRE guidelines.
- Security and Compliance: Implement and maintain security measures to protect IT infrastructure from cyber threats and vulnerabilities. Ensure compliance with industry regulations, internal policies, and integrate SRE practices for enhanced security.
- Infrastructure Automation: Develop and implement automation scripts and tools to streamline infrastructure provisioning, management, and monitoring, enhancing operational efficiency, and incorporating SRE automation principles.
- Performance Monitoring and Optimization: Continuously monitor infrastructure performance, diagnose and resolve issues, optimize resource utilization, and conduct Chaos Engineering exercises to enhance reliability and resilience.
- Vendor Management: Engage with technology vendors and suppliers to evaluate, select, and manage infrastructure solutions and services. Negotiate contracts, maintain vendor relationships, and integrate SRE practices into vendor management.
- Documentation and Training: Maintain comprehensive documentation of infrastructure configurations and procedures, including SRE documentation. Develop and deliver training programs for IT staff to ensure efficient infrastructure management and Chaos Engineering practices.
- Incident Response and Resolution: Provide technical support and expertise in the resolution of complex infrastructure-related incidents, applying SRE principles to minimize downtime and enhance reliability.
- Capacity Planning: Conduct capacity planning assessments and make recommendations for scaling infrastructure to meet future business demands, with Chaos Engineering principles in mind for resilience testing.
- Bachelor s degree in computer engineering or computer science field; certifications in IT infrastructure (e.g., Cisco, Microsoft, AWS, VMware) and SRE/Chaos Engineering are advantageous.
- At least 5 yr. s experience in designing, implementing, and managing IT infrastructure solutions, including networks, servers, storage, and cloud technologies, with a focus on SRE and Chaos Engineering.
- Strong technical knowledge of network protocols, server operating systems, virtualization, storage technologies, and Chaos Engineering practices.
- Proficiency in security best practices, compliance requirements for IT infrastructure, SRE principles, and Chaos Engineering methodologies.
- Excellent problem-solving skills and the ability to diagnose and resolve complex infrastructure issues while incorporating Chaos Engineering for resilience testing.
- Effective communication and interpersonal skills for collaboration with cross-functional teams.
- Detail-oriented with a commitment to documentation, SRE, and Chaos Engineering best practices.
- Ability to adapt to evolving technology trends, maintain a proactive approach to infrastructure optimization, and apply SRE and Chaos Engineering principles for reliability and resilience.
- Project management skills for planning and executing infrastructure and Chaos Engineering projects.
Experience:
3 years required
Skills:
Data Analysis, Linux, MySQL, English
Job type:
Full-time
Salary:
฿40,000 - ฿60,000, negotiable
- As a rapidly growing company, the ideal candidate for this role is ambitious and motivated. We re
- looking for fast learners with the ability to think strategically and creatively, especially those who
- enjoy working in a fast-paced environment. We like people who are flexible and have the ability to
- enthusiastically respond to new tasks and challenges.
- Does this sound like you?
- You have at least 3 years of work experience in System Engineer, Data Analyst or Level 2/3 support roles
- You have completed a Bachelor Degree in IT studies or Computer Science
- You have multi-tasking abilities
- You have excellent time management and organizational skills
- You have B2 or above skill level in verbal and written English
- You have experience in basic administration of Linux machines
- You have experience in using MySQL tooling
- You are a good team player
- You have excellent analytical skills
- You have strong command of the English language
- You have excellent communication and client-handling skills, with the ability to manage expectations and explain technical detail.
- About the Role:
- The job holder will join our Customer Support team which is the day to day point of contact for
- any of our worldwide customers. His/her daily tasks range from digging into customer problems
- and monitoring our infrastructure. The successful candidate will be expected to:
- Quickly and correctly assess customer requests (in line with SLA s) and prioritize accordingly
- Analyze customer requests and summarize them in a clear and concise way for different audiences (internal and external)
- Proactively engage with other teams to manage customer needs and expectations
- Proactively help the support team to achieve its goals
- Identify and address internal knowledge base gaps or improvements.
- Note: The role will be based in Thailand. Only candidates with the right to work in Thailand will be
- considered.
Experience:
No experience required
Skills:
Database Administration, Python, Analytical Thinking, Good Communication Skills, English
Job type:
Full-time
Salary:
฿30,000 - ฿50,000, negotiable
- Lead and perform end-to-end large-scaled data discovery (e.g., data acquisition, data cleansing, data modelling) together with developing effective algorithms to provide actionable insights leading to business improvement (e.g., operation improvement, value-added services, growth of revenue).
- Conduct and run data experiment to prototype new data innovation ideas, explore a variety of approaches and refine promising ideas into product ready model or new model.
- Manage (prioritize) and support requests on data analysis and data analytic assignments from business units to identify actionable insights and make recommendations for strategic decision making.
- Communicate findings and build buy-in with key stakeholders through business insights finding, data prototyping or innovation demonstration.
- Coach junior data scientists/ data analyst on technical knowledge. Maintain knowledge of data science trends and regularly share knowledge with the team.
- Collaborate with partners to scale data innovations to make business impact.
- Bachelor or Master Degree in Quantitative fields (e.g., Math, Statistics, Engineering, Statistics, Computer Science, Operational Research) or Equivalent industry experience.
- Over 2 years of professional experience in data analytics, data science or data engineering. Proven track records to leveraging data analytics/data science to create business impact.
- Having experience in data science & analytics, data visualization, data architecture, or data engineering, Programming language (Python, R or Matlab), SQL/ NoSQL, Tableau.
- Good at English language.
Experience:
5 years required
Skills:
Research, English
Job type:
Full-time
Salary:
negotiable
- Act as the VRF & Controls product champion by actualizing product vision and strategy.
- Bring expertise and deep knowledge of market needs, identify even unspoken pain points and problems, sense industrial and regulatory requirements and product-market trend therefore potential to drive product innovation sustainable way.
- Constantly evaluate and drive improvements in product strategy to expand sales growth and profitability.
- Research in-depth market and competitor movements on ongoing basis and articulate actionable implications.
- Lead ideation, solution creation and value positioning by leveraging technical acumen.
- Conduct competitor benchmarking to compare product specification and price positioning.
- Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth.
- Provide critical inputs into New Product Development (NDP) / New Product Introduction (NPI) programs through the preparation phase, Voice of Customer (VOC) collection, and pilot projects for successful product launch as a liaison between local teams, the Regional Head Quarter, and Head Quarter in South Korea for alignment.
- Represent the company in key industry forums and conferences.
- Develop and implement product launch plans for the RAC & CAC line-up in partnership with local country teams.
- Provide product related inputs for marketing collaterals such as manuals, catalogue, website, white paper etc.
- Provide key inputs for improving supply forecasting and Product Life Cycle management processes in alignment with the product strategy.
- Support daily operation for product related issues and proactively work with key stakeholders such as local Product Managers, Heads of each subsidiary, Pre-Sales, Area Sales Managers, Customer service, and Marketing.
- Are willing to travel 30% of time within Southeast Asia & Oceania and to Head Quarter in South Korea.
- Skills and Qualifications Have Master's Degree in Sciences or (Thermal/Mechanical) Engineering.
- Have over 5 years of relevant Product Management/ Development experience in the air conditioning industry, you are the "expert" in indoor climate solutions of today and future.
- Are equipped with business affinity and commercial mind-set to bridge technology, product feature, and customer benefit.
- Have experience in international, multi-cultural / multi-layered, dynamic environment.
- Are inquisitive, agile, daring to fail and learn from it.
- Are initiator, problem solver and creative thinker.
- Commit what you can deliver and deliver what you committed.
- Are structured and analytical.
- Are effective communicator with Business fluency in English.
- Skills and Qualifications
Experience:
2 years required
Skills:
Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English
Job type:
Full-time
Salary:
฿18,000 - ฿30,000
- Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
- Basic troubleshoots computer system, including hardware, software and network.
- Receive and Response to customer issue or change request.
- Perform change configuration of system and network equipment follow by procedure and manual.
- Escalation to higher level when requires.
- Logging, follow up and tracking the details of Customer Requests and problems as cases.
- Provide technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Provide reports to customers upon requests.
- Maintain and/or Update customer information in the customer database.
- Male/Female, age not over 30.
- Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
- 2-5 years experience in direct IT/Network/Engineering Technical support.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Good command of English.
- Excellent communication skill.
- Good Troubleshooting skills.
- Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
- Customer Service mind.
- Able to work under pressure and time constrain.
- Basic knowledge of.
- Computer/Server Hardware,.
- Windows operating system,.
- MS Office.
- Microsoft Exchange and Outlook.
- TCP/IP, Networking.
- Network Security and VPN.
- Anti-virus software.
- Experience with below products would be benefit:
- Cisco router and switch (CCNA, CCNP).
- Microsoft Certificate (MTA, MCSA, MCSE).
- VMware Certificate.
- Public Cloud Certificate such as Azure/ AWS.
- Work Place: Interlink(Nation) Tower Bangna.
- Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).
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