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Skills:
Multitasking
Job type:
Full-time
Salary:
negotiable
- วุฒิปริญญาตรีหรือสูงกว่า สาขาการบริหารธุรกิจ การจัดการ วิศวกรรม เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง (คุณสมบัติจำเป็น).
- มีประสบการณ์ บริหารโครงการเชิงกลยุทธ์ หรือเป็นผู้นำ PMO อย่างน้อย 7-10 ปี.
- มีผลงานที่พิสูจน์ได้ในการ บริหารโครงการขนาดใหญ่ ที่เกี่ยวข้องกับการปรับปรุงกระบวนการธุรกิจหรือการพัฒนาเทคโนโลยีใหม่.
- อายุระหว่าง 32 - 38 ปี ไม่จำกัดเพศ (คุณสมบัติจำเป็น).
- มีประสบการณ์ใน อุตสาหกรรมน้ำมัน พลังงาน ค้าปลีก หรือโลจิสติกส์ จะพิจารณาเป็นพิเศษ (คุณสมบัติจำเป็น).
- มีประสบการณ์อย่างน้อย 10 ปีในการ บริหารทีมฝึกอบรม หรือโครงการพัฒนาการบริการ.
- มีประสบการณ์ในธุรกิจ ค้าปลีก ร้านอาหาร ปั๊มน้ำมัน หรือธุรกิจบริการทั่วประเทศ จะพิจารณาเป็นพิเศษ.
- มีทักษะในการทำงานหลายอย่างพร้อมกัน (Multitasking) รวมถึง ความสามารถด้านการเป็นผู้นำและการบริหารทีม.
- มีความสามารถในการคิดเชิงกลยุทธ์และระบบ รวมทั้งสามารถเชื่อมโยง การปฏิบัติการเข้ากับกลยุทธ์ทางธุรกิจ ได้อย่างมีประสิทธิภาพ.
- ต้องมีสิทธิ์ในการทำงานในประเทศไทยตามกฎหมาย.
- พร้อม เดินทางไปปฏิบัติงานต่างจังหวัด ตามที่ได้รับมอบหมาย..
Skills:
Accounting, Oracle, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿22,000, commission paid with salary
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
Skills:
Data Analysis, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Completion of Bachelor s degree or above.
- At least 2 year of professional work experience in data labelling, QA, or quality improvement.
- English proficiency as a working language, with fluency in Thai for the purpose of reviewing, analyzing, and assessing content published in the Thai language.
- An in-depth understanding of local culture and familiarity with the internet usage habits of local users.
- Possess strong learning ability, team management skills and cross-department communication.
- Able to work under minimal supervision and have strong logic/ common sense related to job nature.
- Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Preferred Qualifications.
- Knowledge of the TikTok App, functions, and services.
- Familiar with office software.
- Data processing experience and other data analysis capabilities.
- Having experience of training & quality or project management.
Job type:
Full-time
Salary:
negotiable
- ให้คำแนะนำด้านเทคนิคแก่ลูกค้าในกลุ่มอุตสาหกรรม เกษตร เครื่องจักรหนัก และสถานีบริการน้ำมัน เกี่ยวกับการใช้น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิงอย่างถูกต้อง รวมถึงการแก้ไขปัญหาทางเทคนิค (Troubleshooting).
- สนับสนุนทีมงานฝ่ายขาย (Account Manager) ในการนำเสนอผลิตภัณฑ์และบริการทางเทคนิค เพื่อสร้างความพึงพอใจและเพิ่มโอกาสทางธุรกิจ (Upsell / Cross-sell).
- ดำเนินการตรวจสอบและวิเคราะห์คุณภาพผลิตภัณฑ์จากการใช้งานจริง (Used Oil Analysis / Fuel Quality Check) เพื่อวินิจฉัยสาเหตุของปัญหาและเสนอแนวทางปรับปรุง.
- สนับสนุนการทดสอบภาคสนาม (Field Trial / Performance Test) เพื่อประเมินประสิทธิภาพผลิตภัณฑ์ในสภาวะการใช้งานจริง และรวบรวมข้อมูลเพื่อพัฒนาผลิตภัณฑ์ใหม่.
- จัดทำรายงานทางเทคนิคและฐานข้อมูลลูกค้า (Technical Report / Service Record) เพื่อใช้ในการติดตามผล วิเคราะห์แนวโน้มปัญหา และสร้างแนวทางการพัฒนาในอนาคต.
- ประสานงานกับหน่วยงานวิจัยและพัฒนาผลิตภัณฑ์ (R&D) เพื่อปรับปรุงคุณภาพผลิตภัณฑ์และบริการให้ตรงกับความต้องการของตลาด.
- ให้การฝึกอบรมและถ่ายทอดความรู้ทางเทคนิคแก่ฝ่ายขาย คู่ค้า และลูกค้า เพื่อเพิ่มศักยภาพในการใช้งานผลิตภัณฑ์อย่างมีประสิทธิภาพ.
- เข้าร่วมและสนับสนุนกิจกรรมทางเทคโนโลยี เช่น การประชุมสัมมนาอุตสาหกรรม (Technology Conference / Sector Seminar) และเป็นตัวแทนบริษัทในเวทีภายนอก.
- วิเคราะห์และเสนอแนวทางในการเพิ่มประสิทธิภาพการดำเนินงาน ลดต้นทุน และเพิ่มความคุ้มค่าทางเศรษฐศาสตร์ของโครงการที่ได้รับมอบหมาย.
- ควบคุมและติดตามการดำเนินงานให้เป็นไปตามมาตรฐานระบบบริหารคุณภาพ ISO9001, ISO14001 และ IATF16949.
- ปฏิบัติงานด้วยความปลอดภัยสูงสุด และส่งเสริมวัฒนธรรมความปลอดภัยในการทำงานทั้งภายในและภายนอกองค์กร.
- ปริญญาตรี ปริญญาโท สาขาวิศวกรรมศาสตร์ วิทยาศาสตร์ เครื่องกล เคมี ปิโตรเลียม หรือสาขาอื่นที่เกี่ยวข้อง.
- มีความรู้และความเข้าใจเกี่ยวกับผลิตภัณฑ์น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิง รวมถึงกระบวนการใช้งานในภาคอุตสาหกรรมและเครื่องจักรกล.
- มีทักษะในการวิเคราะห์ปัญหาทางเทคนิค การทดสอบผลิตภัณฑ์ และการตีความผลการทดสอบอย่างเป็นระบบ.
- มีทักษะการสื่อสาร การประสานงาน และการนำเสนอ สามารถถ่ายทอดข้อมูลทางเทคนิคให้ผู้เกี่ยวข้องเข้าใจได้ชัดเจน.
- มีความรู้พื้นฐานด้านกฎหมายและมาตรฐานที่เกี่ยวข้องกับผลิตภัณฑ์น้ำมันเชื้อเพลิงและน้ำมันหล่อลื่น.
- มีความสามารถในการบริหารโครงการ และทำงานร่วมกับหน่วยงานภายในและภายนอกองค์กรได้อย่างมีประสิทธิภาพ.
- สามารถใช้ภาษาอังกฤษในการสื่อสารและจัดทำรายงานทางเทคนิคได้ดี.
- มีความเข้าใจในหลักความปลอดภัยในการทำงาน และสามารถปฏิบัติงานภาคสนามได้.
- สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้.
Experience:
8 years required
Skills:
Business Development, Accounting, Finance, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
- Establish contact with identified target companies and monitoring progress.
- Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
- Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
- Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
- Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
- Working experience in professional firm with accounting knowledge/background would be a strong advantage.
- Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
- Working experience in Chinese company with 100 employees or above is preferred.
- Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
- Detail-oriented and well-organized.
- Good interpersonal and multitasking skills.
- Service minded and proactive.
- Can-do attitude and able to work independently with minimal supervision.
- Demonstrates confidence and clarity in public speaking.
- Possesses strong business acumen.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿30,000
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor s degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English..
Experience:
1 year required
Skills:
Good Communication Skills, Problem Solving, Thai, English
Job type:
Full-time
Salary:
฿18,000 - ฿24,000, negotiable
- คัดกรอง ยืนยันตัวตน และลงทะเบียนผู้ป่วย.
- นัดหมายวันรักษาตามที่ทันตแพทย์กำหนด.
- รับชำระเงิน สรุปยอดประจำวัน และนำส่งแผนกการเงิน.
- Back Office.
- รับสาย-โทรศัพท์ประสานงานผู้ป่วย ทำนัด เลื่อนนัด ยกเลิกนัด และติดตามอาการ.
- โทรยืนยันนัดหมายล่วงหน้า 3 วัน.
- ตอบแชทไลน์และให้ข้อมูลเกี่ยวกับการเข้ารับบริการ.
- พร้อมทั้งประสานงานกับหน่วยงานที่เกี่ยวข้อง จัดทำรายงาน และปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
Skills:
Usability Testing, Product Design, Sketch
Job type:
Full-time
Salary:
negotiable
- Map end-to-end customer journeys, identifying touchpoints and gaps in the experience.
- Use journey maps to highlight opportunities for improvement.
- Design detailed service blueprints, showcasing the interaction between customers, employees, and technology.
- Optimize operational processes to enhance the service delivery.
- Create wireframes, prototypes, and user flows for digital products.
- Design user interfaces and crafting intuitive interactions.
- Ensure designs are accessible, inclusive, and responsive across devices.
- Conduct user interviews, surveys, and usability testing to gather insights.
- Analyze user behavior, needs, and pain points to inform design decisions.
- Plan and execute A/B testing, usability sessions, and analytics reviews.
- Iterate on designs based on data-driven feedback and user input.
- Facilitate workshops with stakeholders to co-create solutions.
- Work with cross-functional teams, including PO, PM, Developer, Marketing, Sales, and Customer support, to align on service objectives and Design..
- Customer insight reports and recommend action items.
- User personas, journey maps, and empathy maps.
- Wireframes and high-fidelity prototypes.
- Service blueprints.
- Bachelor s or Master s degree in Product Design, Human-Computer Interaction (HCI), Psychology, or related fields. Business Administration or Marketing (with experience in customer-centric roles)..
- Design Thinking Tools & Technique.
- Proficiency in design tools like Figma, Sketch, Adobe Creative Suite, and prototyping tools.
- Familiarity with usability testing platforms and service design methodologies..
- Strong problem-solving and critical thinking.
- Excellent communication and storytelling skills to convey ideas effectively.
- Collaborative mindset with the ability to work across departments and levels..
- 2+ years of professional experience in UX design, service design, or related roles.
- Experience in any industry, financial services as a plus.
- A diverse portfolio showcasing successful UX and service design projects.
- Examples of user journey maps, wireframes, prototypes, and service blueprints.
- Proven ability to work with cross-functional teams, including developers, marketers, and customer support.
- Evidence of staying current with UX and service design trends through conferences, webinars, or personal projects..
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted".
- FB: Krungsri Career.
- LINE: Krungsri Career..
Skills:
Creativity, English
Job type:
Full-time
Salary:
negotiable
- Booking catering events for the hotel. The Conference Service Executive/Manager will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis.
- Dealing with group business and private individual clients, the Conference Service Executive/Manager is responsible for all stages of events, including planning all details, managing client requirements to ensure that events run smoothly, issuing BEOs, collecting payment and accounts are kept in order for a seamless follow up after al ...
- We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.
- Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Previous pre-opening experience is a plus.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Job type:
Full-time
Salary:
฿40,000 - ฿55,000, negotiable
- Develop and manage the branch s service strategy and service standard by customer segment to achieve the highest levels of customer satisfaction.
- Develop and drive all nationwide branches to follow assigned service standard and deliver the best-in-class service quality to gain loyalty and high customer engagement of each customer segment e.g. retail, high net worth, SME, corporate, and Japanese customers.
- Manage and control service standard measurement at branches i.e. CCRP, Waiting time, ...
- Identify area for improvements in order to improve process and/or experience as a result of customer survey (NPS/SQ/Verbatim), waiting time report, and CCRP report.
- Drive all branch employees to have service skill and excellent service & customer centric mindset through various tools such as activities, campaigns, R&R, Distribution Award.
- Bachelor s degree or higher in Business Administration, Management, Marketing, Service Management, or a related field.
- 2-5 experience in branch operations, service quality, customer experience, or service standard management.
- Experience working with or supporting multiple branches / nationwide branch network.
- Good data analytic, strong in storytelling, presentation and communication skills.
- Interpersonal and Negotiation skills.
- Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
Accounting, Oracle, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or above.
- Proficiency in English is Mandatory.
- 2+ years of experience in customer service or seller operation in e-commerce/logistics industry.
- Preferred Qualification(s).
- Strong ability to identify customer needs, quickly locate core issues, and have practical experience in promoting problem-solving;.
- Understanding of the entire e-commerce logistics process, familiar with common pain points and optimization directions of logistics services;.
- Excellent cross-departmental communication and coordination skills, ability to work under pressure, strong sense of responsibility, and detail-oriented;.
- Project management experience, having led or participated as a core member in logistics service optimization or customer experience improvement projects.
Skills:
Legal, English
Job type:
Full-time
Salary:
negotiable
- Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
- Consult with line management and provide HR guidance when appropriate, including talent development, performance management, and employee relations.
- Proactively assess team and employee development needs, make recommendations, and implement appropriate solutions.
- Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
- Integrate and partner with HR colleagues in the Learning & Development, Compensation & Benefits, HR operations, and other HR teams to implement solutions.
- Drive employee engagement agenda for the employees in your business unit(s).
- Be the ambassador of TikTok organizational culture.
- Plan and implement organizational cultural activities.
- Bachelor s degree or above.
- 3+ years of Human Resources Business Partner in a high-growth company.
- Current or prior experience in technology, internet, or digital platform organizations, supporting fast-growing, large-scale operations in high-ambiguity legal or regulatory environments.
- Proven experience owning end-to-end HR support for large employee populations (100+ employees), including leading or acting as a key contributor to enterprise-level performance management processes (e.g. performance reviews, calibration, PPRA-type forums) across multiple markets, as well as complex organizational and workforce changes at scale.
- Excellent written and spoken business English, used as the primary working language in regional stakeholder and decision-making forums.
Job type:
Full-time
Salary:
฿16,000 - ฿21,000, negotiable
- ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
- ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
- ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
- ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
- โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
- ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).
Experience:
8 years required
Skills:
Swift, Assurance, English, French
Job type:
Full-time
Salary:
negotiable
- Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
- Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
- Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
- Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
- Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
- Key input goals.
- Regional escalation framework and resolution protocols.
- Quality audit program and training roadmap.
- Monthly and quarterly performance reports with actionable insights.
- Hotel satisfaction improvement plan.
- Strategic relationship management framework.
- Key output goals.
- Reduction in escalation volume and resolution time.
- Improvement in first-contact resolution rates.
- Increase in hotel satisfaction scores.
- Decrease in recurring technical issues.
- Strengthened stakeholder engagement and trust.
- Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
- At least 8+ years experience in technical account management or similar role.
- Proven experience in escalation management and quality assurance.
- Experience working with luxury hotel brands and high-touch service environments.
- Strong background in stakeholder management and relationship building.
- Experience in training and guiding support teams.
- Excellent communication and relationship management skills.
- Strong analytical and problem-solving abilities.
- Customer-centric mindset with focus on service excellence.
- Ability to work effectively in cross-functional environments.
- Fluency in English (required) and additional languages is beneficial French(FR).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
Job type:
Full-time
Salary:
negotiable
- Taking responsibility for adding register new asset, transferring, donation and sale on oracle system.
- Preparing sticker asset s number for set on requested assets.
- Retirement assets including donation, sale and built-in assets when assets need to be replaced and corrupted.
- Counting all assets in head office and branches annually.
- Servicing all requested from head office and branches for instance asset number updating etc.
- Performing and utilize the equipment/asset in stock for save cost.
- Communicate and cooperate with supervisors and coworkers.
- Receive all complains from branches and head office to improve as requested.
- Bachelor s degree or Master s degree in management, accounting, logistic or related field.
- Good interpersonal Skill and communication skill.
- Fluent English communication and computer literacy.
- Problem solving skills.
- Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
Accounting, Data Analysis, Data Entry
Job type:
Full-time
Salary:
negotiable
- Coordinate with internal teams and other departments and handle departmental documentation.
- Create AR documents, handle invoicing and coordinate with the Accounting Department.
- Create PR/PO/GR for vendor payments and verify invoice accuracy.
- Analyze and monitor all business growth and decline, as well as provide possible solutions and new ways to increase.
- Productivity and retail services income, customer traffic and loyalty.
- Perform data analysis and reporting, prepare documents, and extract system reports for monthly data entry.
- Coordinate with customers or partners efficiently and in a timely manner.
- Oversee ad-hoc assignments to ensure tasks are completed according to stated objectives within the required timeline.
- Upload contract documents to the system.
- Bachelor s Degree in any related field.
- Min 2-3 years' experience in Administrative Analysis and preparing document for AR Report, PR/PO and supporting.
- Skill in Data Analysis & reporting, collecting analyzing and interpreting data to find trends,
- create reports and support decision-making / prepare documents related to income and.
- Specific qualification expenses / presentation skills, use Microsoft Office esp. Power Point and Excel.
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