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Skills:

Compliance

Job type:

Full-time

• Developing relationships: internally with the Sales Team and externally with the customer's key decision-makers and information sources ("Process Leaders", "Contributors" and "Executers").
• Assessing the customer: their logistics requirements, inventory capabilities and emerging needs - market requirements.
• Providing the forecast based on customer and sales team insights and able to communicate the change in the forecast to broader team and ensure that the forecast is 50:5 ...
• Analyse the SKU productivity and propose which SKU to be optimized and seek alignment from all parties involve.
• Creating Supply Chain Customer Business Plans: create and prioritize Joint Value Creation logistics plans, lead Supply Chain Joint Business plans, gain customer and sales alignment, and implement the plans to deliver team results.
• Capturing and quantifying customers/P&G Joint Value Creation opportunities.
• Improving and aligning inter-company processes: impact on product flow, information flow and financial flow.
• Increasing interpersonal capacity and capability: actively work across the Team, P&G and Customer Organizations to: achieve Team Effectiveness; build Customer Trust; role model behaviors and coach Customer and other P&G resources.
• Managing the Supply Trade Terms negotiations, execution and compliance as necessary in the market.
• Leading regular Supply Chain business reviews with the customer and own joint scorecard.

Skills:

Finance, Power BI, Tableau

Job type:

Full-time

• Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
• Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
• Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
• Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
• Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
• Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
• Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
• Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
• Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
• Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
• Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
• 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
• Familiarity with online merchandising and marketplace platforms is a plus.
• Proficient in MS Excel & PowerPoint and Google Sheets.
• Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
• Knowledge of forecasting techniques and inventory management software is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Able to work under pressure and handle multiple projects simultaneously.
• Detail-oriented with good organizational skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Job type:

Full-time

• Team IntroductionThe LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.Responsibilities1. Responsible for the education and training of creators: Provide systematic education and training for creators to help them become familiar with and understand international short video platforms, live streaming functions, and platform policies;2. Develop growth paths and content strategies for creators, monitor their ...
• Minimum Qualifications:1. Bachelor's degree or above2. Previosu experience in user operations, preferably with experience in live streaming, content marketing, or education and training industries;3. Familiar with live streaming operation models, understanding the latest live streaming trends, and possessing strong business insights into new technologies and features is a bonusPreferred Qualifications:1. Strong analytical skills with the ability to make data-driven decisions;2. Passion for international live streaming, mobile entertainment, social media, and pop culture trends;3. Strong sense of responsibility, capable of efficiently executing and completing projects

Job type:

Full-time

• กำหนดแผนงานร่วมกับทีม Demand Forecast & Planning สำหรับแนวทางการขาย การกระจายสินค้าไปยังร้านค้าโมเดิร์นเทรด
• บริหาร และตรวจสอบ Process Order ของลูกค้า
• ประสานงานกับทีม Demand Forecast & Planning เพื่อให้มีสินค้าเพียงพอต่อการความต้องการลูกค้า
• ประสานงานกับฝ่ายขาย ในเรื่องการรับ-จัดส่งสินค้าของลูกค้าแต่ละราย
• ประชุมและวางแผนงานร่วมกับฝ่ายขนส่งในการรับ-จัดส่งสินค้า
• ประสานงานกับลูกค้าในเรื่องสินค้าและการจัดส่ง ให้ถูกต้องและสอดคล้องกับหลักเกณฑ์ของลูกค้า
• ติดตาม และรายงานประเด็นปัญหา จากการรับออเดอร์-การจัดส่ง-เก็บคืนเเละเปลี่ยนสินค้า
• จัดทำและวิเคราะห์รายงานในส่วนที่เกี่ยวข้อง
• พัฒนาและปรับปรุง การรับ-จัดส่ง order
• ปริญญาตรี ด้านการบริหาร/การจัดการ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์การวางแผน/ประมาณการสั่งและกระจายสินค้า
• หากมีประสบการณ์ในกลุ่มเป็นสินค้าอุปโภค/บริโภค ช่องทางโมเดิร์นเทรดจะได้รับการพิจารณาเป็นพิเศษ
• มีความรู้ในด้านซัพพลายเชนและโลจิสติกส์
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS-Office
• มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียน.

Experience:

No experience required

Job type:

Full-time

• Operate and assist in the daily maintenance of the HIPPO.
• Perform manual tasks such as loading and unloading materials, cleaning equipment, and supporting the operations team.
• Identify and solve problems that may arise during operations to keep things running smoothly.
• Ensure safety protocols are followed at all times.
• Collaborate with team members to ensure efficient and effective operations.
• Maintain cleanliness and organization of the worksite and equipment.
• Report any equipment malfunctions or concerns to the supervisor.
• Assist with other operational tasks as required.
• Previous experience in manual labor or hands-on work is preferred.
• Proactive, problem-solving attitude.
• Basic English communication skills are an advantage, but not essential.
• Ability to work outdoors and in various weather conditions.
• Willingness to work 5 days a week on-site at the HIPPO.
• Ability to work well as part of a team.
• A strong sense of responsibility and attention to detail.
• The opportunity to make a meaningful impact in reducing plastic pollution.
• A dynamic and supportive work environment.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Experience:

3 years required

Skills:

Swift, Finance, Problem Solving, English

Job type:

Full-time

• Handle Inward or Outward remittance transactions for clients according to the standard operating procedures and service standards.
• Centralized of Inward and Outward Remittance processing presented from branches to be process and meet with SLA.
• Coaching and training staff to be more knowledge of Foreign Remittance and Regulations of Bank of Thailand etc.
• Investigate and follow up pending transaction to be ensure it has been cleared and settled.
• Co-ordinate with internal unit or group to boast up of new project to be growth up and meet target of the group.
• Monitor Biz channel for Outward remittance and Foreign remittance report.
• Participate in systems enhancement projects.
• Participate in projects on systems enhancement.
• Bachelor s Degree of International business or related field.
• At least 3-5 years in Remittance department or Money Transfer by SWIFT, knowledgeable in Regulations of Bank of Thailand.
• Strong detail-orientation and numerical sense.
• Good communication of reading, speaking and writing English.
• Computer skill, Proficiency in PC applications.
• Coaching to subordinates.
• Has negotiation and solving problem skills.

Skills:

Compliance, Project Management, Excel

Job type:

Full-time

• Supports generation of performance metrics for products and processes of relatively low complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL.
• Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity.
• Mentors and trains personnel in the practices of Quality management and Quality impr ...
• Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.
• Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration).
• Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs that are relatively low risk.
• Knowledge/Skills/Competencies.
• In-depth knowledge of quality metrics, ISO standards and processes.
• Knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM).
• Good knowledge of Quality Management tools including: Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans.
• Strong Project Management Skills.
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a ~highly dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Google Applications, Word, Excel, and PowerPoint.
• Strong knowledge of the manufacturing processes.
• Physical Demands.
• Sustained visual concentration on small areas, such as monitors, screens.
• Sustained visual concentration on numbers, legal documents.
• The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Occasional overnight travel is required.
• Typical Experience.
• 4 to 6 years ( 6 to 8 years).
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job type:

Full-time

• Responsible for Lazada TH CRM operations, devising and executing localized PUSH and Email communication strategies E2E.
• Develop and keep optimizing localized Push notification strategies (including content, timing, frequency, etc.) based on Thai market user habits and brand identity to enhance click-through rates, conversion rates, and user retention.
• Monitor and analyze push performance metrics (e.g., open rate, conversion rate) to refine targeted Push strategies by leveraging user segmentation and behavioral data f ...
• Collaborate closely with cross-functional teams including commercial and products to integrate resources for cross-channel promotions and product updates.
• Research and explore local customer preferences as well market trends to propose innovative solutions for enhancing brand influence and user experience..
• Bachelor's degree or above, with CRM and/or content ops experience in e-commerce or related industry.
• Excellent content ops ability to craft engaging Thai and English content.
• Result-driven mindset with experience in A/B testing, data analysis and strategy optimization.
• Good understanding of the Thai market and in-depth knowledge of e-commerce user behavior.
• Strong team player, innovative mindset, and self-motivated in a fast-paced environment.

Job type:

Full-time

• In the role, you will be part of the growth team that specializes in designing frameworks and SOPs to grow partners, build incentive frameworks, develop steering methodology and work with country teams to improve affiliate performance.
• Track and steer affiliate performance towards country KPIs, ensuring cost efficiency and sustainable growth.
• Work closely with 6 countries team to develop country targets, design mechanics, optimize cost and identify growth opportunities or bottlenecks.
• Regularly analyze performance trends, flag potential issues, and provide actionable insights and strategic recommendations to drive growth.
• Main PIC during mega campaigns, supporting countries in planning, monitoring, and optimizing incentive/bonus strategies.
• Develop a clear and actionable execution plans and SOPs to support country-level strategies.
• Support key strategic projects requiring cross-functional collaboration (e.g., campaigns, product initiatives)..
• Bachelors degree in business, economics, marketing, finance or related fields.
• 3+ years of work experience, preferably in analysis, strategic partnerships or similar roles in an ecommerce/technology company.
• Sharp critical thinking, problem-solving skills, strong analytical. Proficiency in SQL and experience leveraging data to drive insights and business decisions.
• Logical, highly organized, and effective in communication, enjoy working with multiple internal stakeholders and execute to the last mile.
• Strong sense of ownership. Eager to make an impact, self-motivated, proactive, and thrives in a fast-paced environment.
• Strong verbal and written communication skills in English..

Job type:

Full-time

• Oversee an end-to-end deals hunting process for Flash Sale channel. Design the deals hunting criteria and process in order to maximize the sales on the channel.
• Work closely with commercial team to identify and grow new strategic assortment from key sellers.
• Incubate and expand the pool of eligible sellers to ensure a sustainable growth.
• Maintain the quality of the products featured on the channel by establishing operation standards in order to create a good customer experience.
• Utilize data to monitor the performance and present insights and recommendations to management..
• Requirements/Qualifications(must have):.
• Bachelor's degree in related field (i.e. Business, Marketing, Economic, Engineering etc.).
• 1-3 years of work experience with commercial, retail or data analysis background.
• Proficiency in Microsoft Office, particularly Excel.
• Fluent in both Thai and English..
• Excellent analytical skills and data visualization skills, SQL would be a plus.

Skills:

English

Job type:

Full-time

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Leading, managing, recruiting & developing the local search operation team, helping them to achieve their full potential and maintain high standards & quality of work.
• Being responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.
• Being responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance, RCA, data analysis & deep dives, making reports & policy recommendations and strengthening the team's understanding ...
• Continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met.
• Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience.
• Being responsible for landing new projects and providing high-quality training to BPO site.
• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
• Creating an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.
• Additional compatible and related responsibilities which are not necessarily listed above.
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working on quality management in a major tech or media company, experience in Search operation is a plus.
• Recent and minimum 2 years experience as Team Lead/Content Manager/ Technical Lead [Strong people management skills and currently managing large multicultural teams with diverse skills.].
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai to support Thai market.
• Strong attention to details and ability to work independently.
• General knowledge about Search Engineering/Search engines and Search related strategies.
• Deep understanding of online safety, privacy, and expression issues.
• Possesses good interpersonal skills, demonstrate good judgment, training and coaching skills.
• Proven track record of working with cross-functional partners, across different countries, ideally have experience with different markets/region.

Skills:

Graphic Design, Multitasking, Enthusiastic

Job type:

Full-time

• Create, review, and update knowledge content such as Macros, FAQs, SOPs, and articles for the Operations and Customer Support team and customers.
• Maintain the accuracy and timeliness of content in the Knowledge Base, ensuring all materials are updated and written in appropriate, professional language.
• Amend and revise content as necessary to adapt to changes in the work environment and processes.
• Stay informed on industry developments and content management best practices by attending relevant meetings, reading journals, and participating in courses.
• Assist in creating and ensuring the accuracy of announcements on the company s communication channels related to maintenance, technical issues, and other matters.
• Coordinate with external teams to address customer inquiries and ensure smooth communication and operational alignment.
• Bachelor s degree in a related field.
• Minimum 0-1 year of experience in content creation or related fields (Welcom New Grade).
• General understanding of business industry knowledge and Customer Support/Operations/KYC processes.
• Fluency in English and Thai, with excellent verbal and written communication skils TOEIC score of 900+ (or equivalent English proficiency test score).
• Basic graphic design skills and familiarity with design tools such as Canva.
• Ability to generate new ideas for improving team processes and content quality.
• Strong critical thinking and listening skills, with attention to detail.
• Strong interpersonal skills, with the ability to build partnerships across teams and collaborate effectively.
• Good time management and multitasking abilities, with a proactive, enthusiastic approach to work.
• Open-mind, with a willingness to learn and develop new skills.
• Experience in cryptocurrency, banking, online payments, exchanges, or trading.
• Experience in content creation, Operations, or Customer Support.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement..
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

2 years required

Skills:

Finance, Accounting, Problem Solving, English

Job type:

Full-time

• Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
• Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
• Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
• Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
• Develop and deliver business case justification for process improvement initiatives;.
• Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
• Collaborate with Fintech teams on design and implementation of digital solutions;.
• Ensure new processes are fully well deployed and embedded;.
• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
• Establish a systematic way to maintain a business process inventory and central repository.
• Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
• Support ad-hoc request/tasks.
• Bachelor's Degree in Finance, Accounting, or related discipline;.
• Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
• Solid experience in Business Process Management.
• Experience in building process inventory from scratch is a plus.
• Basic understanding of accounting principles and financial statements.
• Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
• Minimum 2 years' experience in people management;.
• Strong logical thinking and problem solving skills;.
• Excellent communication and stakeholder management skills, strong English is a must; Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
• Ability to think out of the box and challenge the status quo;.
• Data driven and process oriented;.
• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
• Experience in Ecommerce industry is a plus.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Leadership Skill, Multitasking, Good Communication Skills, English

Job type:

Full-time

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

Skills:

Budgeting

Job type:

Full-time

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Additional application instructions.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Coaching and Feedback, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies {+ 19 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.
• April 30, 2025

Skills:

Event Planning, Financial Reporting

Job type:

Full-time

• Act as the primary contact for managers, employees, clients, and external partners.
• Manage calendars, schedule meetings, and handle travel arrangements (air tickets, hotels, catering, and itineraries).
• Organize departmental meetings, team-building activities, and group morale events, including logistics and cost control.
• Prepare reports, presentations, and administrative documents as needed.
• Support administrative tasks such as creating POs, system updates, and basic bookkeeping.
• Assist with onboarding new hires and provide coaching for the department.
• Take meeting dictation, minutes, and ensure follow-up actions are completed.
• Contribute to well-being activities organized by the AA community.
• Provide administrative support for visitors and external guests.
• Assist with event planning, including logistics for group and lab events.
• Update and maintain the group s distribution list.
• Manage expense submissions, approvals, and assist with financial reporting.
• Support content creation for events, including collaboration with partners and organizers.
• Assist with internal and external communications, including translation and policy QA support.
• Perform general office duties such as ordering supplies, maintaining records, and preparing invoices.

Skills:

Compliance, Automation, Risk Management

Job type:

Full-time

• Lead and enhance security operations, mentoring team members and implementing advanced security strategies.
• Architect and enforce security frameworks for IT systems, networks, and cloud environments.
• Monitor, detect, and respond to cyber threats, conducting forensic investigations and post-incident analysis.
• Oversee vulnerability management, system hardening, and security compliance.
• Manage identity and access controls, privileged accounts, and authentication mechanisms.
• Drive security automation, process improvements, and adoption of emerging technologies.
• Conduct security awareness training and ensure best practices across the organization.
• Minimum 5+ years of experience in security operations, with a strong focus on incident response, vulnerability management, and risk assessment.
• Proven experience leading incident response efforts and conducting root cause investigations.
• Experience with vulnerability management, and overseeing the security pipeline.
• Experience with security standardization and IT compliance certification and audit.
• Experience with risk management frameworks and methodologies.
• Expert knowledge of security tools, including SIEM, EDR, vulnerability scanners, and penetration testing tools.
• Strong understanding of network protocols, cloud operating systems, and security concepts.
• Strong understanding of security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and analysis is a plus.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Strong documentation and reporting skills.
• Ability to effectively communicate technical risks to non-technical stakeholders.
• Understanding of the 3 lines of defense model is a significant advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.