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Experience:

No experience required

Skills:

German

Job type:

Full-time

• Provide a service to individuals or groups of retailers for card transactions accepted by branded Esso service stations which have been processed/captured by a centralised on-line European system.
• Monitor rejected transactions for several European countries to ensure payments made to retailers or groups remain timely.
• Adhere to different retailer and card issuer contractual controls by responding to issuers in set time periods to avoid financial liability.
• Use various data sources to monitor and investigate a diverse set of controls, including fraudulent card activity.
• About you.
• We are looking for someone who has the following qualifications:
• Skills and Qualifications.
• Bachelor's or Master's Degree in Arts, Business Administration, Accounting, Finance Economics, Data Analytics or related field.
• 0 - 5 year work experience in commercial would be advantage.
• Fluency in German is a must.
• Good analytical and interpersonal skills.
• Your benefits.
• An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
• We offer you:
• Competitive benefits and compensation.
• Premium medical health plan & life insuranceFull coverage OPD (for actual reasonable amount necessary for treatment).
• Limit out-of- pocket for IPD.
• Thai Baht 6,000 dental fee/year.
• Annual medical check-up.
• Fitness membership.
• Provident fund contribution rate 5% to 15% of salary.
• Contribution 5% of salary to employee savings plan.
• Housing loan subsidy.
• Workplace flexibility e.g. flexible work hours, work from home.
• 10 to 20 days annual vacation.
• 5 days personal business leave.
• Special occasion leaves e.g. Birthday, Wedding or Graduation.
• Skills training & development program.
• Tuition assistance.
• Eligibility and details may vary according to work location, service year and conditions in each program/plan.
• Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law..
• Equal Opportunity Employer.
• ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Experience:

3 years required

Skills:

Flash, Problem Solving

Job type:

Full-time

• Ensure daily shipment approval is done on a timely manner for shipment confirmation.
• Ensure good planning of product deliveries to 3PL warehouse to minimize port storage/ DEM&DET charges.
• Ensure good consolidation planning of product deliveries to 3PL warehouse to achieve better fill rate with cost efficiency.
• Monitoring & management of inbound capacity planning & hard launch date prioritization.
• Optimizing Inbound delivery performance with cost saving initiatives; provide visible product flow and status; strengthening processes and policies; leveraging systems.
• To manage daily 3PL Warehouse inbound operations (adidas & adiGolf) are functioning safely with high level of accuracy, efficiency (cost & process) and productivity.
• Ensuring good warehouse practices are continually maintained to make the "Best in Class" facility in the region.
• Ensuring continuous creative improvement inbound process thru problem identification and problem analysis.
• Be responsible for 3PL Warehouse, Freight Forwarder & Global KPIs Performance, analyze & identify areas of improvement.
• Vigilant in being the gatekeeper in any deviation in process.
• Constantly analyzing the "health" status of the inbound operations with the help of collected data.
• Conduct regular audit check on 3PL process, documentation.
• SecondaryEnsuring timely submission of Flash report with high level of accuracy and other reports assigned.
• Updating of weekly incoming shipment report to 3PL for their storage capacity planning & posting of Inventory Status timely.
• Coordination and Communication with "internal customers" with regards to Inbound activities.
• Manage and control Inbound management activities in accordance to the Statement Of Work (SOW).
• Timely submission or updating of reports assigned.
• Conducting investigation for any inbound discrepancy. Compiling & responsible for claim submission to relevant parties on timely manner for inbound shortage / product loss or damaged.
• On time verification & coding of inbound related invoices before submission for approval by Senior Manager, Operations.
• To support Store Fixtures import shipment activities.
• On time verification & coding of Inbound related invoices before submission for approval by Senior Manager, Operations.
• Inter- support of outbound control & management in the absence of Outbound Associate.
• Perform any other roles or duties assigned by the Senior Manager, Operations, which is deemed reasonable, practical and logical.
• Knowledge, Skills and Abilities:CompetenciesCommunication with others.
• Manage relationship & diversity.
• Planning and Organizing.
• Analysis and problem solving.
• Manage Business (Processes and Projects).
• Learning and self-development.
• Pre-requisite Knowledge / Skills Diploma in Logistics Management or related field Minimum 3 years work experience in logistics operations, preferable experience in the sport or clothing industry PC literature, excellent oral and written communication skills in English and local languagesAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Specialist, Operations (Inbound) BRAND: adidas LOCATION: Bangkok TEAM: Supply Chain Management STATE: 10 COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 507656 DATE: Apr 6, 2024

Skills:

Data Analysis, Project Management, eCommerce, Thai, English

Job type:

Full-time

• Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products.
• Evaluate quality and correct mistake for AI translation result.
• Develop and maintain operational processes for all requirements and enhancements.
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connecting technology, products, operations and other teams to drive for business change.
• A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Able to take ownership of business process, identify customer intent.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.
• Fluently in Thai & English written and verbal communication skill is a must.

Job type:

Full-time

• Team and Role Introduction:
• Lazada Customer Care leverages on a suite of customer-facing products, designed to provide an enhanced customer experience ranging from chatbot, live chat and social media channels. Lazada leverages on the technology capabilities of the Alibaba Group's Intelligent Services Platform, with a strong focus on enhancing customer experience using AI on several aspects. For example, chatbots alleviates huge volume of service demands from our consumers, AI Translation that help bridging communication from d ...
• Responsibilities:-Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products
• Evaluate quality and correct mistake for AI translation result
• Develop and maintain operational processes for all requirements and enhancements
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements
• Connecting technology, products, operations and other teams to drive for business change.
• Requirements/Qualifications(must have):-A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus
• Able to take ownership of business process, identify customer intent
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions
• Familiar with agile methodologies
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently
• Strong interest and belief in AI technology
• Fluently in Thai & English written and verbal communication skill is a must.
• Requirements/Qualifications(good to have):

Skills:

Problem Solving, Thai, English

Job type:

Full-time

• Monitor & analyze market trends, competitors.
• To develop operations strategies and action plan.
• Ensure strategies/PMO are well implemented.
• Ensure operations standard is well controlled.
• To lead new store expansion.
• To lead specialist training team and set up operations standard.
• To align operations and strategies.
• To manage P&L for food place format.
• Bachelor degree or higher in any related fields.
• At least 7 years direct experiences as operations management role.
• Very strong leadership.
• Well structure and strong analysis skill with problem solving.
• Multi-tasked person with result-oriented.
• Good command of Thai and English.

Experience:

1 year required

Skills:

Microsoft Office, Excel, Visio, English, Thai

Job type:

Full-time

• Develop and design strategies and operating models, and deliver large-scale transformation projects which helps to address our clients' evolving needs in their business divisions and supporting functions along the dimensions of visioning, insight, efficiency and effectiveness, and control.
• Support our leaders to draft thought leadership by analysing market trends and customer needs and by identifying market opportunities for our clients, outlining what financial services firms have to change to achieve their goals.
• Identify initiatives to help clients to transform / improve their organisation and operations in areas such as Client Onboarding, Payments and Settlement, Products and Services, Client Life Cycle Management, Advisory Models, Risk and Compliance processes & controls, Consolidation initiatives, Management Reporting,Restructuring.
• Gather business requirements, draft design principles and implementation roadmaps to accelerate change.
• Develop tactical plans to help clients implement these strategies and measure results and benefits.
• About you.
• Good understanding of key Financial Services operations trends and FinTech.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• It will be an added advantage if you have basic competency in the following:
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• For internal applications.
• Be a strong performer in your current line of service, looking to continue your PwC career with a different focus.
• At least one year of experience in Audit or Advisory with, ideally, experience in the financial analysis/financial advisory or BPI/BPR project.
• Have a strong desire to work in Consulting.
• For external applications.
• At least one year of experience in consulting or advisory fields.
• Have strong analytical skills and experience in gathering data, analysis, and translating the data into conclusions.
• Be experienced in working in multi-functional teams.
• Have the ability to work under pressure and to adapt and learn quickly.
• Have a proactive attitude and an open mind-set.
• Have strong interpersonal and communication skills to allow you to resolve problems in a professional manner.
• Fluent (writing and speaking) in both English and Thai.
• Be an advanced user of MS PowerPoint and Excel.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Job type:

Full-time

• Team and Role Introduction:
• Lazada Regional Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We strive to invest heavily in innovating new solutions to tackle our brands and sellers' pain points and elevate their experience while using our solutions. Marketing Solutions Solution Expert is responsible for sharing the LSS knowledge, strateg ...
• Responsibilities:-Working closely with the commercial team to support the cross border brands and sellers along with sellers in new business model in adopting Lazada Sponsored Solutions' potential in achieving their business objectives
• Liaising with the regional product marketing and product operations team for any product updates, GTM, or external communication in order to capture brands' and sellers' investments
• Being a solution expert for Lazada Sponsored Solutions suite and external media solutions
• Standardizing and optimizing internal Marketing Solutions operational procedures and best practices to drive internal operational excellence and efficiency e.g. media bookings, incentive payout, and more
• Managing projects independently and closely liaising with internal stakeholders across departments (Commercial, General Operations, Finance, Product Operations, and others)
• Preparing and sharing insight with upper management to support and optimize our decision-making processes.
• Requirements/Qualifications(must have):-3-5 years working experience Media and Advertising agency, Consumer Tech, eCommerce Platform, eCommerce Enablers
• Excellent communication (written and verbal) in English and Madarin is required
• Adept with numbers and able to spot actionable insights through data and analytics
• Excellent knowledge of MS Office Suite (Powerpoint/Excel Advanced etc.) is required
• Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity
• Self-driven with excellent project management and coordination skills. Able to drive results in a multi-stakeholder environment
• An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.
• Requirements/Qualifications(good to have):
• Prior experience in eCommerce, performance advertising, and digital marketing is a plus.
• Previous hands-on experience with Google AdWords, Facebook Business Manager, Smartly, Adjust and other marketing tools is a plus.

Skills:

Risk Management, Quality Assurance, Assurance, English

Job type:

Full-time

• Act as subject matter expert for the knowledge fields within operation risk and associated risk disciplines in the operational risk work field.
• Assist Lead Operation Risk in developing, communicating, and driving the implementation of the Risk Management Framework and Risk Appetite Statement, Risk Management policy, and minimum standards.
• Prepare end-to-end Risk Management procedural, manual, and training materials.
• Execute the planned Risk management initiatives.
• Risk monitoring by ensuring the incident reporting & response process, Key Control Testing process, and performing Quality Assurance on control testing works.
• Coordinate with the other teams, to ensure company-wide risk profile is kept within the risk appetite.
• Organize and facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.
• Assist Lead Operation Risk in advising operational risk through RCSA, KRI, incident, action tracking, new product & outsourcing risk assessment process, and project management.
• Promote an appropriate culture of awareness and attention to Risk management throughout the Company.
• Preferably 3-5 years of working experience in operational risk, internal audit or related fields of financial institutions.
• Strong understanding of risk management processes risk identification, risk assessment, risk mitigation. Facilitation of risk assessment workshops.
• Experience in engaging and managing a variety of stakeholders with an ability to consult and develop remediation options, risk mitigation solutions.
• Sound analytical capabilities, proven problem-solving skills and judgment skills.
• Strong interpersonal communication skills, both oral and written both in English.
• Ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a team player.

Skills:

Data Analysis, Coordinate, SQL

Job type:

Full-time

• Review/follow up/ and solve problem for Range change critical path.
• To track and maintain the range change critical path activities across the business so that all
• activities are on track according to the Space Range and Display schedule and are delivered right
• first time for customers.
• To manage a cross functional natural work team process for all range change activity.
• To provide Range change Training pack and collect management information about Process
• Range changes.
• Bachelor Degree or above in IT, IT Engineering,
• Logistics, Marketing, Business Administration or
• related field.
• Knowledge/experience of a FMCG business.
• Experience of retail or supplier supply chain, or distribution operations.
• Data analysis.
• Stakeholder management to coordinate cross-functional team.
• Motivate & Convincing skill.
• Have knowledge of data analytics and experience using SQL, Excel, Power BI, are preferred.
• Can work under pressure and tight deadlines.
• Good attitude and self motivated.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkoom, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Teamwork

Job type:

Full-time

• Create and implement a strategic blueprint for the establishment of delicatessen section and coffee branch, encompassing the identification and assessment of potential locations and market prospects. Additionally, take charge of the planning and arrangement the new branch to ensure they are in harmony with the company's vision.
• Design and enforce operational protocols and guidelines applicable across all processes, while establishing streamlined procedures and training process to ensure seamless operations; Set quality standards for both delicatessen section and coffee produc ...
• Oversee the budgetary aspects of delicatessen section and the coffee branch, including establishment of budgets, sales targets, and cost-effective measures. Examine reports to make informed decisions aimed to enhance revenue and profitability. Deploy pricing and promotional tactics to stimulate sales growth.
• Maintain the brand's dedication to outstanding customer service and a hospitality standard. Proactively address customer inputs. Introduce strategies to enrich overall customer experience and foster lasting customer loyalty to the brand.
• Recruit, develop, and provide leadership to a team and support staffs. Foster an working environment founded on excellence, teamwork, and exceptional customer service. Provide strategic guidance and support teams in achieving their operational objectives.
• Ensure all product items consistently meet quality criteria and conform to health and safety regulations. Uphold a well-maintained and orderly setting, including equipment and facilities. Conduct routine examinations and assessments to verify adherence to company standards and local regulations.
• 5-7 years of experience in branch management of coffee chains, or similar positions in the food and beverage industry. Direct experience in coffee chains is a plus.
• Educational background in Business, or a related field.
• Good knowledge of relevant practices, standards, and regulations of coffee branch operation.
• Strong business and financial acumen, supported by proven records in achieving financial and performance targets.
• Proven capability in leading and managing teams, supported by a proven records of building and sustaining high-performing teams.
• Visionary mindset and the ability to innovate and adapt to changing market conditions. Experience in initiating new businesses from the ground up is a plus.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

6 years required

Skills:

Project Management, Procurement

Job type:

Full-time

• Contribution to improvement of methodology, tools, enablement material and topic development on areas of expertise.
• Develop and contribute to BCG's intellectual capital - working on BCG knowledge content projects to develop new techniques and/or capture new ideas as well as casework experience.
• Contribute to BCG Practice Area publications.
• As a Consultant affiliated to BCG's Operations Practice Area, you will be working alongside some of the world's top minds in the industry. You will also significantly contribute to the development of our expertise and support our ambitious growth targets.
• On projects, you will join BCG teams with members of different backgrounds. You will develop state of the art strategic approaches and innovative solutions based on thorough fact-based analyses. You will work from strategy to execution, on different Operations complex matters, in different industries.
• The role is based out of Southeast Asia with project exposure to global and international clients. Therefore, international travel should be expected.
• You are expected to: Work jointly with BCG teams and high impact client project teams, bringing expertise to the team and to the client on site.
• Work independently at a module level on select topics.
• Support case teams, especially those with need for deep expertise and a hands-on approach.
• Contribute to the quality of the work, question results with sanity checks and with the project team.
• Educate and inform clients proactively about state of the art technologies, methodologies and tools and how it can bring value to their business and, in particular, operations.
• Play a lead role in presenting key findings to C-level executives.
• What You'll Bring (Experience & Qualifications).
• Qualifications Strong academics from top-tier institutions (top 15% of class).
• A minimum of 6 years of experience in a mix of consulting (at least 2 years) and industry experience in manufacturing/operations related topics.
• Other acceptable experience to complement past consulting experience can include large project management and/or strategic roles within an operational business.
• Strong track record of success in implementation.
• Prior experience in industries (manufacturing, operations in factory, supply chain, procurement) would be an added advantage.
• Superior business sense and clear potential to work beyond core areas of experience and within project team.

Experience:

No experience required

Skills:

Project Management, Business Development

Job type:

Full-time

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Skills:

Thai, English

Job type:

Full-time

• Ensure daily execution of daily operations duties including but not limited to processing transactions, account verifications, and overall customer care.
• Respond to customer inquiries regarding trading, digital asset transfers, and other general cryptocurrency-related questions on a daily basis using the company s CRM tool; ability to talk about the company s products and services.
• Collaborate with cross-functional teams to improve the company s products: identify opportunities to optimize customer experience to increase customer satisfaction.
• Capable of handling a large volume of customer inquiries and trade orders with great attention to details.
• Strive to make your work as efficient as possible by improving or creating processes, and automating as much of your work as possible.
• Follow communication procedures, guidelines, and policies.
• Conduct customer due diligence (KYC/CDD).
• Create or update the FAQs to match the current user interface and procedures.
• Participate in projects and any other special tasks assigned.
• About you:
• Bachelor s degree in any field.
• Customer-centric mindset; focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Payroll

Job type:

Full-time

• Collect employment data and proceed onto the internal system.
• Report on payroll expenses, calculate bonuses and allowances.
• Review requests on incentive and OT.
• Prepare employees compensation by the end of each month using payroll software.
• Schedule bank payments or hand out paychecks directly to employees.
• Distribute payment statements and gather signed receipts (digital or paper).
• Ensure with the People team to facilitate the onboarding.
• Ensure wages and tax withholdings comply with regulations.
• Enter new employees data (e.g. bank accounts and tax identification numbers) into internal databases.
• Answer questions about compensation, benefits, taxes, and insurance deductions.
• Manage the health insurance claims documents from employee.
• Manage the provident fund's documents both for the company s side and the employee s side.
• Issue employee documents as requested.
• Initiate innovative welfare and benefits programs.
• Responsible for overall compensation and benefits.
• Manage day-to-day activities associated with employee records, compensation, overtime payment, and benefits administration.
• Prepare and manage HR documents such as PND1, social security, provident fund.
• Having at least 2 years of experience in Payroll.
• Having experience in Tigersoft would be an advantage**.
• Knowing Labor laws and other related laws.
• Proficient in MS Office.
• Detail oriented.
• Strong ethics and reliability.

Skills:

Legal, Project Management, English

Job type:

Full-time

• Oversee daily operational duties including but not limited to processing transactions, account verifications, and overall customer support.
• Work closely with the COO, determine values and mission, and plan for short and long-term goals.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
• Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
• Determine staffing requirements, work assignments and schedules for side projects.
• Generate operational reports for COO and management as needed.
• Develop and maintain operational procedures and guidelines for the team.
• Communicate all operating policies and/or issues at team meetings.
• Address operational issues and concerns in a timely fashion.
• Evaluate current operational strategies and recommend improvements.
• Collaborate with cross-functional teams in improving the operational tools and systems.
• Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
• Bachelor s degree in any related field.
• Minimum 5 years of experience in Customer Experience or related functions in management level.
• Strong English communication skill.
• Able to manage multicultural and diverse teams.
• Strong understanding of training or operations development tools and concepts.
• Solid foundation in data analyzation, root cause and learning-need analysis by using various data sources.
• Strong mindset in people development.
• Project management and planning skills.
• Strong mentoring and coaching skills.
• Strong leadership qualities with excellent communication and interpersonal skills.
• Nice to have.
• Experience in any of the following industries: Banking, Online Payments, Cryptocurrency, or Exchanges.
• Years of experience in Operation or Customer support position.
• Work experience in a high-growth startup or tech company.
• General understanding of KYC/AMLO requirements.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Coordinate, Excel, English

Job type:

Full-time

• Transport planning for AFR, OFR, ITR and DOM shipment.
• Transport Planning and monitoring the PCF and DCF milestone to achieve KPI timeliness and completeness.
• Transport cost control and analysis.
• Applicable the Transport Management System including CW1, FSI and ESP.
• Coordinate with internal DGF functional for providing a transportation services and contact to subcontractors.
• Monitoring safety, security standard practice for maintain customer's service levels and KPIs since truck booking until close POD.
• Bachelor's Degree in Business Administration, Logistics or related field.
• At least 2 years' experience in Freight Forwarding Business.
• Good MS office skills (Words, Excel, PowerPoint).
• Good command of both spoken and written English.
• Able to work under pressure and shiftwork.
• Welcome! Please submit your resume and concerned documents for interview consideration at [email protected].

Skills:

Business Development

Job type:

Full-time

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.

Skills:

Accounting

Job type:

Full-time

• responsibility team and process to provide timely and effective end to end operations support to all relevant parties with acceptable standard and quality service.
• and manage team process to comply the regulation, policies, procedure and internal control.
• and coaching the staff under responsible.
• and improve work processes and recommend to stream line the workflow for efficiency.
• to direct operational settlement on instruments and reports and ensure they are under internal established policy and regulatory including excellence service quality.
• the operation reports are timely and accurately produced.
• or charges the process and workflow (if any) to ensure consistent standards, processes and controls.
• and ensure staff operate comply all established policies and procedures Leads in regular team member meeting to communicate policies and procedures Make decision if urgency.
• signing activity to approve daily transactions processing / reconciliation as assigned by bank.
• with dealers, traders, marketing officers and inter-unit staff on operation and issue is on maters especially customer s issues and ensure prompt and timely solution has been taken.
• process and improve for efficiency where fine opportunity to develop.
• on system implementation project or other activities as requested by supervisor.
• Key Result Areas (KRA):
• operation and team is efficiency processed and under regulation, procedure, internal control and policies.
• quality measurement includes productivity, efficiency and timeliness.
• or develop methods and procedures to ensure properly operated, supervised and monitored.
• Critical Skills and Competencies:
• Knowledge in responsibility area.
• knowledge.
• high integrity and honesty including able to make decisions based on internal control risk awareness and bank policy.
• Experience and Educational Background Requirements:
• 8 years experience in banking or financial business especially inGlobal Markets Operation area in preferable Operations know-how and accounting knowledge.
• least 5 years experience in supervisory role.
• or higher in Business Administration or Accounting.
• Markets product knowledge and operations experience.
• หมายเหตุ:ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Skills:

English

Job type:

Full-time

• Control, and provide Import services and Advice to all customers.
• Manage and supervise Import section's operations to achieve the planned objectives with high effective result.
• Preform and monitor all received enquiries and tackle problem / issue.
• Co-ordinate and communicate with customer and related parties related to Trade Business.
• Take part in staffs career path planning performance evaluation and other assigned task.
• Conduct training session to improve staffs knowledge and performance.
• Bachelor's degree or higher in any field.
• 5 years of experiences in Trade operations within banking industry.
• Knowledge on the Bank of Thailand's regulations and other relevant laws/regulations in which involved in International Trade Rules and regulations.
• Good communication and interpersonal skills.
• Ability to work independently and as a team.
• Good command of English and computer literacy.
• Service-minded.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Skills:

Statistics, Salesforce

Job type:

Full-time

• จำลองข้อมูลเพื่อแบ่งกลุ่มลูกค้าและเพื่อให้เข้าใจข้อมูลพฤติกรรมเชิงลึกของลูกค้า.
• วิเคราะห์พฤติกรรมผู้บริโภค แทรนด์การตลาด จากข้อมูลภายในและจากคู่แข่ง.
• จัดทำรายงาน (Routine Report) พร้อมทั้งบทวิเคราะห์ เพื่อพัฒนายอดขายและเพื่อให้สามารถบริหารจัดการแคมเปญได้อย่างมีประสิทธิภาพ.
• ประสานงานกับคู่ค้า (Brand Partner) เพื่อสร้าง Partnership Campaign.
• วางแผนและประสานงานกับทุกฝ่ายที่เกี่ยวข้อง ทั้งในและนอกทีม เพื่อให้แคมเปญสำเร็จและเป็นไปตามเป้าหมาย.
• พัฒนาและสำรวจความพึงพอใจของผู้บริโภคให้อยู่ในระดับที่ดีเยี่ยม.
• วุฒิการศึกษาระดับปริญญาตรี / โท BBA, MIS, Data Science, Statistics, Mathematics, Computer Science หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ที่เกี่ยวข้อง 1-3 ปี.
• ชอบเรียนรู้ มีความคิดสร้างสรรค์ ชอบการวิเคราะห์ข้อมูล.
• มีความขยัน มุ่งมั่น กระตือรือร้น มีความรับผิดชอบ.
• มีทัศนคติเชิงบวก และยอมรับฟังความคิดเห็น.
• สามารถทำงานเป็นทีมได้ มีทักษะสื่อสารที่ดี.
• มีความอดทน สามารถทำงานภายใต้ความกดดันได้.
• มีความละเอียดรอบคอบ.
• หากมีประสบการณ์ในการใช้โปรแกรม Salesforce หรือ ระบบอื่นที่คล้ายคลึงกัน การจัดการข้อมูลปริมาณมากจะได้รับการพิจารณาเป็นพิเศษ.