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Job type:

Full-time

• Evaluation and Investigation - Search Operation Specialist (Thailand)
• Bangkok
• Employment Type
• Regular
• Job Code
• A253606A
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
• The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through query and tools, and sorting out the classification of requirements.
• Comb the types of search bad cases and rate the quality of the results.
• Give ideal search results and feedback suggestions for policy improvement.
• Bachelor and above degree. Excellent skills in local language and English.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
• Familiar with common office software, machine learning project experience is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Perform daily tracking of shipments via airline portals/websites.
• Monitor and identify shipment irregularities (e.g. offload, partial uplift, missing cargo, special cases).
• Update cargo status accurately and promptly to the Space Planner and Customer Service (CS) team.
• Booking & Operational SupportAssist the Space Planner with pre-booking activities.
• Perform online bookings with airlines.
• Handle basic communication and coordination with airline representatives.
• Costing & System UpdatesUpdate daily operational costs in the internal system.
• Maintain accurate records of freight rates, settled rates, and local handling charges etc.
• Backup for Space PlannerAct as a backup to the Space Planner during leave or absence to ensure business continuity.
• Specific ActivitiesCarrying out any other duties as assigned.
• Bachelor's degree or equivalent in Logistics, Shipping/Airline/ Freight Forwarder or any related field.
• At least 2-3 years experience in airfreight operation import & export.
• Competent and strong in airfreight knowledge and handling.
• Good communication skills & customer service skills.
• Good command of English.
• Be able to handle multiple tasks and pressure from work/Immediately start is a plus.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Transportation & Fleet Coordination.
• Schedule and book trucks for cargo pickup, port/warehouse deliveries, and cross-docking.
• Compare rates from different vendors, calculate cargo volumes and book cross border trucks.
• Track truck movements in real-time, ensuring on-time arrivals and resolving delays/issues.
• Manage transportation costs.
• Warehouse Management.
• Manage warehouse bookings, allocation, and daily operations (inbound/outbound logistics).
• Oversee inventory accuracy, storage optimization, and compliance with safety regulations.
• Coordinate with warehouse vendors to ensure timely delivery and cost efficiency.
• Cost Control & Reconciliation.
• Maintain weekly/monthly cost reports for warehouse and transportation expenses.
• Reconcile vendor invoices (trucking companies, warehouses) against contracts and actual usage.
• Identify cost-saving opportunities and implement efficiency improvements.
• Vendor Relationship Management.
• Evaluate and onboard new warehouse and trucking vendors based on performance and rates.
• Monitor vendor KPIs (eg, on-time delivery, damage rates) and conduct regular reviews.
• Address vendor disputes and ensure contractual compliance.
• Documentation & Reporting.
• Prepare operational reports (weekly/monthly) for management review.
• Ensure accurate documentation for cargo handovers, invoices, and compliance records.
• Specific Activities.
• Carrying out any other duties as assigned.

Experience:

1 year required

Skills:

Able to work as a shift, Good Communication Skills, Thai

Job type:

Full-time

• Positive attitude
• Adaptability and resilience
• Effective communication skills
• As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
• Register new coworking members.
• Maintain regular communication with members, addressing inquiries and providing support.
• Conduct tours for potential members.
• Introduce new members to the community and facilitate connections.
• Ensure a safe and inclusive coworking space.
• Manage incoming packages and mail.
• Assist in maintaining cleanliness and functionality of the space
• Ensure the space is operational at the start of the day and securely closed at the end.
• Support the planning and execution of events.
• Create engaging content for social media platforms.
• Communicate effectively with members and colleagues in-person and through various channels.
• 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
• Proficiency in social media platforms and technology tools.
• Good spoken and written English and Thai.
• Adaptability and resilience in managing multiple tasks and priorities
• Positive attitude and eagerness to learn.
• Respect for cultural differences.
• Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
• Knowledge of generative AI tools is a plus.
• Negotiable salary based on experience.
• Annual holiday leave.
• Social security benefits.
• Performance bonus scheme.

Experience:

No experience required

Job type:

Full-time

• Field Maintenance: Travel to various store locations using your personal vehicle or public transport to perform both preventive and corrective maintenance..
• Hardware Mastery: Install, configure, and troubleshoot laptops, printers, POS terminals, handheld scanners, and other essential retail hardware..
• System Health: Perform regular health checks and monitoring to ensure 100% uptime, aiming for high Mean Time Between Failures (MTBF)..
• Inventory & Budget: Track IT assets and assist in cost allocation and budget monitoring for store equipment..
• Technical Support & Incident Resolution.
• Rapid Response: Serve as the primary point of contact for store teammates, managing incidents from first contact to resolution (Targeting high FCR rates)..
• Network Stability: Monitor and maintain store networks, including Access Points, Switches, and 5G failover systems..
• Root Cause Analysis: Don t just fix investigate. Analyze recurring issues to implement permanent solutions and reduce the incident backlog..
• Security, Resilience & Empowerment.
• Data Protection: Execute and test backup and disaster recovery procedures to ensure business continuity..
• Cybersecurity: Implement security best practices and ensure all systems are patched and compliant with company standards..
• Teammate Training: Empower store staff by conducting training sessions on new digital tools and security awareness..
• Mobility & Flexibility: You are comfortable traveling to different store locations and are adaptable with your working hours to align with store opening times and project deadlines..
• Technical Expertise: 2+ years of experience in IT support, specifically with hardware (POS, Scanners) and networking (APs, Switches, 5G)..
• Communication: Good command of English to collaborate with regional teams and technical references..
• Passion: You genuinely love sports and bring that same energy and "team-player" mentality to your work..
• Problem Solver: You are highly responsible, flexible, and capable of working in a fast-paced retail environment..
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares..
• Provident fund..
• Group insurance includes life, health, and dental insurance..
• Performance bonus..
• Employee discount..
• A learning environment where you can dive deep and make an impact..
• Wide range of career opportunities locally and globally..

Experience:

5 years required

Skills:

GIS, Python, English, Thai

Job type:

Full-time

• Lead Field Survey Design and Execution.
• Plan and implement field surveys applying modern methodologies, tools, and technologies.
• Execute topographic, hydrographic, exposure, and control surveys utilizing GPS/GNSS, total stations, drones, sonar, and other appropriate instruments.
• Process and validate raw survey data, ensuring high standards of quality control and data integrity.
• Provide expert input on survey data interpretation and its application in planning, design, and decision-making processes.
• Conduct hands-on training sessions for internal and partner institutions on cost-effective survey techniques and data processing workflows.
• Develop and Operationalize GIS and Remote Sensing Solutions.
• Collaborate with project teams to design and implement GIS-based solutions supporting spatial analysis and decision-making.
• Manage spatial databases and geospatial platforms, maintaining data accuracy, consistency, and accessibility.
• Integrate and analyze remote sensing data (e.g., satellite imagery, UAV/drone data, LiDAR) for project-specific applications.
• Perform spatial analysis to derive insights, identify risks, and support forecasting and scenario modelling...
• Develop GIS-based models to assess exposure, suitability, and hazard vulnerability.
• Create maps, dashboards, and visualization materials to communicate analytical findings to technical and non-technical audiences.
• Compile technical documentation and stay abreast of emerging tools and practices in GIS, remote sensing, and surveying.
• Design and deliver training modules on GIS/RS workflows, including digitization, spatial analysis, and visualization techniques.
• Support Programmatic and Project Implementation.
• Assess institutional capacities, identify technical gaps, and recommend GIS/RS-related interventions aligned with project objectives.
• Coordinate with project stakeholders, technical experts, and implementing partners to ensure timely and coherent activity delivery.
• Document capacity-building initiatives, including pre/post assessments and recommendations for future technical assistance.
• Contribute to the development of technical and financial proposals, concept notes, and knowledge products focused on GIS, early warning, climate adaptation, and disaster resilience.
• Contribute to Platform and Tool Development for DRRM and CCA.
• Support the design, refinement, and population of spatial databases and decision-support tools (e.g., SESAME, DRR DSS, IBF DSS) that aid in disaster risk reduction, early warning systems, and climate change adaptation.
• Other Duties.
• Undertake any additional tasks relevant to the successful implementation and documentation of project activities, as may be reasonably assigned by the Climate Risk Management Specialist or relevant project supervisors..

Skills:

English

Job type:

Full-time

• Oversee and manage daily operations across Order Processing, Logistics, and Warehouse functions to ensure effective coordination and operational efficiency.
• Manage product warranty claims in strict accordance with established company guidelines.
• Ensure the continuity and effectiveness of departmental operations, including goods delivery, cost management, and supplier relations.
• Assist in the implementation and enforcement of logistics and corporate policies.
• Monitor and evaluate the cost-effectiveness and performance of logistics service providers.
• Facilitate clear and consistent communication with suppliers, vendors, freight forwarders, headquarters, and both internal and external stakeholders.
• Contribute to the enhancement and streamlining of operational processes.
• Use your skills to move the world forward.
• Bachelor s degree in Supply Chain Management, Logistics, or a related field.
• Background in freight forwarding or customer service in shipping is highly valued.
• Hands-on experience with import/export operations via air and sea.
• Familiarity with permit applications (NBTC, TISI, DIW, Ministry of Commerce).
• Knowledge of customs clearance, tariff classification, and document handling.
• Experience with FTA certificates, BOI, and Thai Flag Waiver processes.
• Proficient in MS Office and fluent in English (written and spoken).
• Why you ll love working for Siemens Mobility.
• We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development.
• Flexible working arrangements.
• Flexible Benefits Program for employees & dependents.
• Medical Insurance for Spouse and Children.
• Siemens Share Options.
• National & International opportunities.
• Positive, inclusive and relaxed working environment.
• Join a team dedicated to transforming the everyday for a more sustainable future.
• Siemens prides itself on its diverse workforce.
• Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
• We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

Skills:

Express, Excel

Job type:

Full-time

• Job Description: Monitor and manage the operation team (Outbound Sort, Outbound Dispatch) of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Good communication to other team.
• Analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in Outbound Dispatch.
• Work with timeline and extra long working hours during campaign.

Job type:

Internship

• Creator/Campaign Operation Intern (TikTok-LIVE) - 2026 Start(BS/MS)
• Bangkok
• Employment Type
• Intern
• Job Code
• A00758
• About Our Team
• TikTok LIVE Team is committed to creating real-time interactive scenes. As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships to authors; It provides robust and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.
• We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally.
• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Assist in the development and execution of live streaming strategies, monitor and analyze the performance of operations, providing actionable insights for improvement.
• Provide guidance and support to creators, helping them to optimize their content and grow their audiences and revenue.
• Collaborate with live agencies to enhance their operations and organizational capability.
• Planning and executing local events to enhance content diversity and overall revenue.
• Understand the psychology and behavior of creators and users in the local markets, provide constructive and exploratory suggestions to improve user experience and resolve issues.
• Graduating in 2026 and able to take on an internship in 2026.
• Currently pursuing an Undergraduate/Master in Business/Marketing/Communications or a related technical discipline
• Proficiency in Thai and fluency in English. Ability to adapt to a fast-paced and dynamic work environment.
• Preferred Qualifications
• Strong interest in the live streaming industry and familiarity with current trends.
• Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Biology, English

Job type:

Full-time

• Perform routine and advanced mammalian cell culture, including maintenance, expansion, and cryopreservation..
• Conduct transfection experiments using chemical, lipid-based, or electroporation methods..
• Optimize gene expression protocols and analyze outcomes using fluorescence microscopy, flow cytometry, and qPCR..
• Prepare and maintain detailed lab records, SOPs, and experimental documentation..
• Assist in the development and execution of cell-based assays, including viability, proliferation, and reporter assays..
• Support troubleshooting, protocol optimization, and data analysis..
• Maintain lab equipment and ensure compliance with safety and quality standards..
• Master s degree in Cell Biology, Biotechnology, Molecular Biology, or a related field..
• Minimum 2 years of hands-on experience with mammalian cell culture and transfection techniques..
• Proficiency in aseptic techniques and familiarity with various cell lines (e.g., HEK293, CHO)..
• Strong problem-solving skills and attention to detail..
• Ability to work independently as well as part of a collaborative team..
• Excellent written and verbal communication skills..
• Must be able to communicate in English..
• Experience with stable cell line generation or CRISPR-based editing..
• Experience with molecular cloning, ELISA, Southern blot, and Western blot..
• Familiarity with laboratory automation or high-throughput screening..
• Located in Chiang Mai..
• Competitive compensation plan.
• Bonuses and pay increase upon performance.
• Access to a team of researchers.
• The company will offer a one-year contract which can be extended..
• 5 days / week (Monday - Friday).
• Estimated 7-8 hours / day for full time.
• Only candidates who are physically located in Chiang Mai, Thailand will be considered. The role is on-site, in the lab.
• To apply: Please submit your CV and a cover letter detailing your relevant experience to [email protected], or complete the form below.
• Google form: https://forms.gle/QRpg3EaVadq3GL9u9.

Experience:

1 year required

Skills:

Digital Marketing, Thai

Job type:

Full-time

• 1) E-commercce.
• End-to-End Store & Campaign Management.
• Manage day-to-day operations across e-commerce platforms, including Shopee, Lazada, TikTok Shop, and other emerging channels..
• Plan and execute holistic campaign strategies, promotions, and on-site activations (e.g., Double Day, Payday, Flash Sales) with precision and creativity..
• Optimize product listings (SEO), pricing, and platform visibility to maximize organic traffic and conversion rates..
• Monitor and analyze sales, traffic, and conversion data daily, turning complex metrics into actionable growth plans..
• Conduct competitor analysis and stay updated with platform algorithm changes to maintain a competitive edge..
• 2) High-Impact Advertising & Execution (Ads).
• Execute and optimize multi-channel ad campaigns, specifically Meta Ads (Conversion/CPAS), TikTok Shop Ads, and Marketplace In-platform Ads (Search/Discovery)..
• Collaborate with Design and Content teams to brief and develop high-converting creatives based on data-driven performance insights.
• Manage and allocate advertising budgets effectively to achieve target ROAS (Return on Ad Spend) and ACOS (Advertising Cost of Sales).
• Prepare comprehensive performance reports (Weekly/Monthly) and provide strategic recommendations for continuous improvement..
• Bachelor s degree in Business, Marketing, E-commerce, or related field.
• 2-4 years of experience in E-commerce Management or Digital Performance Marketing..
• Proven track record in managing Shopee Seller Centre, Lazada Seller Center, and TikTok Shop..
• Strong technical skills in Meta Ads Manager.
• Analytical mindset with proficiency in Microsoft Excel/Google Sheets (Pivot Tables, VLOOKUP)..
• Ability to multitask in a fast-paced environment.
• Good analytical and problem-solving skills.
• Hands-on, organized, and results-driven.
• Strong communication and coordination skills.
• Salary up to 35,000 THB based on experiences.
• Hybrid: 3 days on-site / WFH 2 days.
• Weekend client meetings or work can be compensated with time off during weekdays with prior notice..
• 20 Annual Leaves.
• Map: https://share.google/LbE9eOcDMknHyafF8.

Skills:

Finance, Accounting, Docker

Job type:

Full-time

• ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
• บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
• บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
• ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
• ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
• เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
• มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
• มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
• มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
• มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
• Contact Information:-.
• K. Sawarin.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Experience:

3 years required

Skills:

Express, Compliance

Job type:

Full-time

• Able to travel to Head Office as required.
• Operations Management: Lead end-to-end daily sortation center operations across inbound, sorting, outbound, rework, and returns.
• Target Delivery: Ensure productivity, PPH, accuracy, and on-time dispatch targets are consistently achieved.
• Manpower Planning: Monitor daily volumes and optimize shifts, staffing, and workflows for BAU and campaign periods.
• People Leadership: Lead, coach, and develop supervisors and frontline teams; support hiring, onboarding, and training.
• Performance & Improvement: Track KPIs and reporting, identify gaps, and drive process, layout, and SOP improvements.
• Safety & Stakeholder Coordination: Ensure safety and compliance, support audits, and coordinate with linehaul, first-mile, engineering, and management.
• Requirements: Bachelor s degree in Operations, Logistics, Supply Chain, or a related field (preferred).
• 3-6 years of experience in warehouse, logistics, or e-commerce operations.
• Prior experience in a sortation center or high-volume fulfillment environment is an advantage.
• Experience leading frontline teams in a fast-paced operation.

Experience:

1 year required

Skills:

Express, SQL, Power BI, English

Job type:

Full-time

• Interpret and execute actions based on a multi-layered matrix of Return Codes (e.g., Damaged, Refused,.
• Address Insufficient, RTS-Expired).Accurately update the WMS/Handheld status to ensure real-time visibility for the Regional and Customer Experience (CX) teams.
• Case Resolution & CX Liaison:Monitor and respond to high-priority tickets from the CX Department.
• Investigate "Missing" or "Stuck" return cases by performing physical audits and system reconciliations.
• Rework & Quality Control:Evaluate the physical condition of returned items to decide if they require re-packaging (Rework) or.
• should be flagged for "Liquidation/Disposal."Ensure all "Reworked" items meet SPX packaging standards before re-entering the outbound flow.
• FIFO & Timeline Compliance:Manage the Return-to-Sender (RTS) aging. Ensure that parcels are processed according to the FIFO.
• principle to prevent warehouse congestion.Meet daily "Clearance Outbound Time" (COT) targets for return shipments.
• Requirements:Experience: Bachelor's Degree or higher with 1-3 years in Logistics, Supply Chain, or Cross-Border E-commerce operations.
• Language: Moderate English (both written and verbal).
• Data Skills: Expert level in MS Excel or Google Sheet (VLOOKUP, Pivot Tables, Complex Formulas). Experience with SQL or data visualization tools (Power BI/Tableau) is a significant plus.
• Analytical Thinking: Strong ability to reconcile large datasets and identify anomalies quickly.
• Technical Aptitude: Ability to memorize and apply complex logic gates (If Return Code = A, then Action = B).
• System Proficiency: comfort level with WMS (Warehouse Management Systems), PDA scanners, and Microsoft Excel for tracking.
• Problem-Solving: Strong "investigative" mindset able to trace a parcel's history through system logs to find why a Return Code was triggered.
• Speed & Pressure: Able to work within tight "SLA windows" (e.g., responding to CX tickets).
• Integrity: High level of honesty in handling high-value returns and damaged goods together with liquidated damages.

Experience:

5 years required

Skills:

Assurance, English

Job type:

Full-time

• Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
• Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
• Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
• Drive engagement and culture initiatives to enhance team morale and retention.
• Strengthen cross-functional alignment and execution across support and operations teams.
• GoalsImprove agent proficiency and reduce dependency on escalations.
• Enhance quality metrics (e.g., CSAT, NPS) through capability development.
• Ensure readiness and scalability for new initiatives and market expansion.
• Build a strong and sustainable support framework.
• Commitment to excellence.
• Committed to data-driven decision-making and results-oriented.
• Clear communication skills.
• Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
• Ability to deliver quality results under pressure.
• Fluent in spoken and written English.
• Proficient in MS Office tools.
• Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
• Understanding different cultures; an international background or experience working in an international environment is preferred.
• COPC/6 Sigma/PMP experience is preferred.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Compliance

Job type:

Full-time

• Provide oversight on day-to-day tasks in the terminal covering product handling activities, maintenance, permit to work, management of change, emergency response, tank operations, testing and sampling, inventory management and other operational activities.
• Be actively involved in the implementation of operational standards on-site (e.g. Terminal Operations Manual, HSSE&SP Control Framework, T&S Asset Management System).
• Develop and establish site-specific local operating procedures for site safety criti ...
• Supervise product handling activities on site. Perform product handling activities required on site (vessel, pipeline) according to defined local operating procedures.
• Supervise execution of the maintenance plan on the site. Conduct surveillance inspections. Ensure corrective actions are implemented. Ensure maintenance of HSSE critical equipment.
• Supervise Permit to Work activities for non-routine activities on site ensuring compliance to Permit to Work procedures. Perform PI/LPI roles as required.
• Supervise execution of approved changes on site ensuring compliance to the approved MOC.
• Supervise testing of emergency response preparedness. In the event of an emergency, perform role defined in the Emergency response team. Notify terminal manager of potential crisis situations.
• Supervise tank operations activities ensuring requirements for safe operations are implemented. Ensure tank to tank transfer follow TOM requirements for inter-tank transfers. Ensure pump and run operations are assessed and approved by SMEs and procedure documented.
• Supervise testing and sampling activities to ensure quality product is issued from terminal.
• Supervise inventory management for the site ensuring end-of-day reports are prepared and inventory reports are submitted to stock reconcilers.
• Conduct daily terminal operator round and shift handovers.
• Lead safety discussions on-site. Arrange for/Conduct safety talks, toolbox meetings and sharing/learning from incidents.
• Supervise all other operational activities on site. Support the Terminal Manager in ensuring that key issues in terminal operations are identified and action plans are developed.
• Provide training for terminal operators in performing their duties.
• Actively participate in planning of own work and contribute to development of team priorities. Take personal accountability for delivery of outcomes and understand impact to bottom line. Demonstrate care and inclusive and collaborative behaviors to drive sustained business performance.
• Model generative HSSE culture behaviors and promote this within site contractors. Drive Shell/s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety programs.
• Understand safety and compliance risk in own activities and commit to acting safety and ethically.
• Build trust and maintain excellent working relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
• Remark: This role requires working on weekends and rotating shifts, including night duties.
• What we need from you.
• At least Bachelor s Degree in Engineering or Science.
• Experience in terminal operations and has a sound understanding of key levers for safe, compliant, and efficient terminal operations is preferred.
• Prior experience in asset management is preferred.
• Proven leadership capability is a must.
• Self-starter, well organized, independent, and proactive.
• Possesses strong interpersonal, oral and written communication skills.
• Ability to ensure proper work prioritization.
• Ability to manage delivery through internal and external stakeholders.
• Willing to work on weekends and rotating shift including night duties.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Job type:

Full-time

• Process customer complaint cases.
• Resolve more complex complaints escalated by customer service or customer contact centre staff.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

Digital Marketing, English

Job type:

Full-time

• Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation.
• Deliver a high standard of customer training on the chosen SiteMinder product via a digital communication platform.
• Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service.
• Take ownership of customer's problems and seek to identify, acknowledge and resolve any customer issues.
• Drive customer projects forward, taking ownership of each project meeting it s objectives.
• What you have .
• Language Skills: English and Thai.
• You will have proven customer service experience with a passion for providing a premium customer experience.
• You are tech savvy with a sound knowledge of all things technology.
• You have worked towards targets and are goal oriented.
• You are always thinking about the customer experience.
• Experience in the hotel industry in admin roles, hotel digital marketing or in a SaaS company is a plus!.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Experience:

1 year required

Skills:

Research, Market Analysis, Contracts

Job type:

Full-time

• Source and procure consumable materials for factories within the group, including oil, PP woven bags, and packaging consumables, etc.
• Conduct supplier research, evaluate vendors, and manage supplier qualification and performance assessment.
• Perform market analysis, price comparison, and cost benchmarking to support sourcing strategies.
• Negotiate pricing, terms, contracts, and service agreements to achieve cost savings and ensure reliable supply.
• Maintain strong relationships with local and international suppliers.
• Coordinate closely with production, planning, warehouse, and quality teams to align materials demand.
• Monitor purchase orders, delivery schedules, and material availability to prevent shortages or delays.
• Identify supply risks and implement mitigation plans.
• Prepare procurement reports, monthly sourcing performance, and cost-saving progress for management review.
• Support continuous improvement initiatives in procurement efficiency, supplier consolidation, and cost optimization.
• Qualifications: Bachelor's degree in Arts, Economics, Business Administration, Supply Chain, or related fields.
• At least 1-3 years of experience in Procurement/ Purchasing, Sourcing, or supply chain or related fields.
• Expertise in category management for specific product categories, such as electronics, construction materials, chemical raw materials, etc.
• Experience in negotiating contracts with suppliers.
• Strong knowledge of data warehousing and data analytics (e.g., Excel, SQL, BI Report).
• Strong Digital Literacy, problem-solving, and Analytical skills.
• Flexible to travel and work overseas as per assignment.
• Contact: Samita (Mine) Email: [email protected]

Skills:

Legal, Compliance, Research

Job type:

Full-time

• Create and execute a wide range of product communication launches, message announcements, and product communication initiatives to support strategic objectives and growth targets.
• Develop product materials, including sale brochures, sale illustrations, policy contract, articles, blog posts, PR messaging and statement for product communication.
• Help identify opportunities to increase product relevance and trust among internal and external stakeholders through product communication; key product feature, key sel ...
• Work closely with other teams to drive initiative/business forward; product, distribution/training, customer, legal, compliance etc.
• Bring the customer s perspective by executing product analysis and research activities to provide product insights and recommendation for product communication.
• Capture and interpret product data from a range of sources and communicate the finding to support team.
• Conduct meaningful research about product/consumer needs and market trends to guide product development and strategy.
• Interpret data and customer feedback to guide product actions.
• Provide support and advice to more junior team members.
• Manage and control budget.