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Experience:

3 years required

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• Oversee the end-to-end management of programs, ensuring smooth execution and a great experience for students.
• Collaborate on curriculum development and refinement, ensuring programs are structured for maximum student engagement and industry relevance.
• Manage program logistics, student onboarding, and session coordination, making sure everything runs on schedule.
• Track and organize timelines, deliverables, and program updates, proactively addressing any challenges.
• Work closely with internal teams to gather feedback and continuously improve program quality.
• Company Executive & Partner Communication.
• Serve as the primary point of contact for external company executives, ensuring smooth coordination for their involvement in programs.
• Send calendar invites, confirm participation, and follow up to ensure all sessions are locked in.
• Handle post-session communication, including thank-you notes, to maintain strong relationships with partners.
• Ensure clear communication on expectations, deliverables, and logistics with company representatives.
• Mentor Sourcing & Management.
• Source, recruit, and onboard industry experts as mentors based on program needs across various fields.
• Develop a structured mentor engagement strategy to create meaningful student-mentor interactions.
• Provide ongoing support and quality assurance to ensure mentors meet program expectations.
• Build and maintain strong relationships with mentors, ensuring their continued engagement.
• Organize mentor training sessions, setting expectations and offering support as needed.
• Student & Parent Experience.
• Provide support to students throughout the program, addressing questions and ensuring they have a smooth experience.
• Communicate with parents when needed, offering updates and addressing any concerns.
• Develop strategies to keep students engaged and maximize their learning outcomes.
• Collating Student Data for Marketing.
• Work closely with the marketing team to gather and organize student data for promotional and reporting purposes.
• Collect and highlight student success stories, testimonials, and project outcomes to showcase impact.
• Develop streamlined processes to capture qualitative and quantitative insights from students and mentors.
• Ensure all student data collection follows privacy policies and best practices.
• What is needed for the role?.
• 3+ years of experience in operations, program coordination, or education management, preferably in edtech or a related field.
• Strong ability to manage multiple projects, ensuring smooth execution from start to finish.
• Experience in mentor or talent sourcing, stakeholder communication, and program execution.
• Excellent organizational and communication skills, with an eye for detail.
• Comfortable working in a fast-paced environment, balancing multiple priorities effectively.
• Ability to build strong relationships with mentors, students, company executives, and team members.
• A Masters in Education from a reputable university is a plus.
• Experience working in remote, globally distributed teams is a plus.
• Please keep an eye on your Junk / Spam folder.

Skills:

Finance, Risk Management, DevOps

Job type:

Full-time

• Manage day-to-day activities of a team of Security Architect Engineers.
• Design and implementation of advanced security architectures for applications, networks, and systems.
• Conducted comprehensive risk assessments and developed mitigation strategies.
• Design and implement security monitoring and incident response solutions.
• Stay abreast of emerging threats and vulnerabilities in the finance and crypto industry.
• Collaborate with cross-functional teams to ensure secure development practices.
• Mentor and guide junior security engineers.
• Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent professional experience.
• At least 2 years of experience in a security engineering role.
• Solid knowledge of security principles, cryptography, secure coding, threat modeling, and risk management.
• Familiarity with cloud security practices and secure DevOps methodologies.
• Demonstrates strong problem-solving, analytical, and critical thinking skills.
• Effective communication prioritization and collaboration abilities; work well in cross-functional teams.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*..
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Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

SAP, Compliance

Job type:

Full-time

• Administer, maintain, and optimize databases to ensure high availability and performance.
• Perform database tuning, backups, recovery, and security configurations.
• Collaborate with application teams to support database needs for CRM, SAP, POS, and other business-critical systems.
• Design and implement database solutions for new projects and system enhancements.
• Monitor database performance and proactively address issues.
• Develop and maintain documentation, including data standards, procedures, and definitions.
• Ensure compliance with data governance and security policies.
• Provide support for database-related incidents and service requests.
• Mentor junior team members and provide technical leadership in database best practices..
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Database Administrator in a complex IT environment.
• Strong expertise in database management.
• Proficiency in database performance tuning, backup/recovery strategies, and high availability configurations.
• Familiarity with cloud-based database services (e.g., AWS RDS, Huawei RDS) is a plus.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.

Job type:

Full-time

• Demonstrate Up to Date Operation process to Distribution Helpdesk team to support distribution channel along journey.
• Enhance sale journey and ensure that align with FWD s market conduct and partner sale protocol.
• Monitor all report are delivered to counter parties in agree timeline.
• Mentor team member to aware of business change and pro-active to prepare preparation.
• Supervise team while confront with problem.
• Lead the meeting and share concern which related to sale process...

Skills:

Project Management

Job type:

Full-time

• Design training strategy and content development by role and function, ensuring alignment with organizational competency framework and business needs.
• Develop and manage core program, management-level and leadership training programs, integrating with business cases, simulation, and experiential learning approaches to ensure effectiveness of training delivery and cost.
• Develop and execute training roadmaps by setting up annual learning plans for employees at focused/all levels.
• Conduct Training Needs Analysis (TNA) in collaboration with departments to identify skill gaps and define competency-based development plans.
• Evaluate the effectiveness of training programs and make data-driven improvements together with tracking training Return on Investment (ROI).
• Design targeted career development interventions, including Individual Development Plans (IDPs), Career Passport programs, and Succession Planning pipelines, to close identified competency and performance gaps based on organizational and individual needs.
• Provide expert advice to line managers on applying effective human resources practices to improve team and organizational efficiency.
• Lead initiatives in learning innovation, including blended learning, e-learning platform development (e.g., LMS), coaching, and mentoring programs.
• Leverage data analytics and AI tools to identify current and emerging skill gaps, predict future capability needs, and personalize learning interventions across functions.
• Develop and maintain learning analytics dashboards to track employee progress, training effectiveness, and measure impact on performance and business outcomes.
• Bachelor s degree or higher in Human Resource Management/Development, Business Administration, Industrial-Organizational Psychology, or a related field.
• Minimum of 10 years experience in human resource development, learning and development, organizational development, or talent management.
• Proven experience in full-cycle program design and delivery.
• Strong and In-depth knowledge and practical understanding of HRD methodologies, competency management systems, and digital learning platforms (e.g., LMS, e-learning tools).
• Strong analytical, project management, and problem-solving skills.
• Demonstrated ability to apply data analytics and AI tools in identifying learning gaps, measuring training ROI, and driving continuous improvement.
• Excellent interpersonal, communication, consulting, and cross-functional collaboration skills.
• Holding professional certifications in HRD or talent development (e.g., ATD, CPTD, SHRM) is a plus.

Experience:

3 years required

Skills:

.NET, Java, Linux, English, Thai

Job type:

Full-time

• Design, develop and maintain robust, scalable and efficient software solutions for the banking industry.
• Collaborate cross-functionally with stakeholders to understand business requirements and translate them into technical specifications.
• Write clean, maintainable and well-documented code using industry best practices.
• Participate in code reviews, pair programming and knowledge sharing to continuously improve engineering practices.
• Investigate and resolve complex technical issues, providing timely and effective solutions.
• Stay up-to-date with the latest trends and technologies in the software engineering field.
• Mentor and guide more junior members of the engineering team.
• What we're looking for.
• Minimum 5 years of experience as a software engineer, with a strong background in the banking industry.
• Proficiency in at least one modern programming language (e.g. Java, C++, Python) and associated frameworks.
• Solid understanding of software design patterns, data structures and algorithms.
• Experience working with relational databases and SQL.
• Familiarity with agile software development methodologies and best practices.
• Strong problem-solving and critical thinking skills.
• Excellent communication and collaboration abilities.
• Passion for staying up-to-date with the latest industry trends and technologies.
• What we offer
• Competitive salary.
• Comprehensive health insurance.
• Generous paid time off and flexible work arrangements.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive team culture with regular social events.
• About us
• Integro Technologies Co., Ltd.' is a leading provider of innovative software solutions for the banking industry. With a strong focus on cutting-edge technology and exceptional customer service, we have established ourselves as a trusted partner for many of the top financial institutions in the region. Join our team and be a part of our continued growth and success.
• Apply now to become our next Senior Software Engineer!.

Skills:

Contracts, Legal, Compliance, English

Job type:

Full-time

• Strategically oversees FR Transformation short and long term growth plans to align with company s strategic goals and targets by setting visible milestones and identifying MRA business opportunities and potential partners across all geographic areas.
• Evaluate and approve MRA store openings and develop partnership agreements, contracts, and terms that are mutually beneficial for both parties according to MRA tiers (Gold & Red), ensuring legal and regulatory compliance.
• Build and maintain strong relationships with partners to ensure their business succe ...
• Evaluate success, impact, and quality of partnerships through all key sales metrics, while evaluating all other aspects of store performance with corrective action plans if require.
• Assess and mitigate risks associated with partnerships, including financial, legal, and operational risks.
• Manage the budget allocated for partnership activities and ensure efficient use of resources.
• Supervise, motivate, and mentor a team responsible for Partner Acquisition and end to end Operational services.
• Provides technical and operational training to team and shop supervisors to be equipped with business acumen and know-how on end to end operations to drive rapid business expansion and sales growth.
• Regularly update business plan, performance, and progress to senior management.
• Bachelor s Degree in Business Administration, Operation Management, or related field.
• Minimum 10 years experience with increasing responsibility in operations management, partner acquisition, business development, including P&L management; experience in retail is a plus.
• Strong negotiation, contract management, communication, analytical, and problem solving skills with a customer centric mindset.
• Demonstrated expertise with Word, Excel, and other MS Office suite applications.
• Leadership and team management experience.
• Good command of English (Report to Expat Manager).

Skills:

Compliance, ISO 27001, Accounting

Job type:

Full-time

• Lead the testing of internal controls related to business processes and IT systems, ensuring compliance with relevant regulations (AML, SEC, ISO 27001, PDPA).
• Assist the execution of the audit program by gathering and analyzing data to assess the effectiveness of controls and processes across the business and IT domains.
• Foster effective communication with auditees and collaborate closely with relevant teams to ensure timely and accurate delivery of audit documentation.
• Assist the IT Audit Manager with various ad-hoc tasks to enhance the efficiency and effectiveness of the internal audit team.
• Mentor and guide team members, promoting a culture of continuous improvement and adherence to best practices in IT auditing.
• Prepare comprehensive audit reports summarizing findings, recommendations, and action plans for management review.
• Identify and assess potential risks related to IT systems and processes, recommending improvements to mitigate those risks.
• Bachelor s degree in Accounting, Finance, and Information Technology.
• 4-5 years in IT audit or compliance, including supervisory experience.
• In-depth knowledge of IT governance and regulatory requirements.
• Certifications: CISA, CIA, or similar certifications.
• Understand the concept of three lines of Defense, Risk Management, Internal Control, and Auditing Process.
• Having a strong interest in the Crypto Market and Blockchain and being able to describe the basic infrastructure of the capital market or/and crypto market.
• Familiar with the concept of Anti-Money Laundry, KYC, PDPA and industry regulator.
• Leadership and team management abilities; excellent organizational skills.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Manage and oversee global mobility services, including immigration and remote work support, mobility tax services, and vendor management, ensuring on-time delivery and high-quality outcomes.
• Anticipate business needs and focus on improving efficiency, effectiveness, and quality of processes and outcomes.
• Build and maintain strong relationships with stakeholders, acting as a trusted business partner.
• Lead and mentor team members, helping them grow and build profiles with stakeholders.
• Represent the team in People Team forums and collaborate effectively across the People Team.
• Identify improvement opportunities based on business feedback and lead complex training and consulting engagements.
• Allocate resources effectively to meet multiple concurrent demands and ensure operational excellence.
• At least 5-7 years of experience in global mobility services with a strong focus on Southeast Asia countries.
• Proven leadership and people management skills.
• Strong attention to detail and accuracy.
• Excellent communication skills, including fluency in English (additional language skills a plus).
• Resilience, with the ability to work under tight deadlines and handle high volumes of work.
• Proficiency in MS Products and an ability to challenge the norm.
• Ownership mindset, taking charge of problems and resolving them.
• Integrity, maintaining a high level of discretion, confidentiality, and ethics.
• Strong customer service skills, consistently delivering customer-oriented services to internal and external parties.
• Bachelor's degree required; a Master's degree is a plus.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Oracle, Java, SQL, English

Job type:

Full-time

• Be familiar with oracle technology such Oracle DB and related programming language such as java, pl/sql and linux script.
• Be advantage if you are familiar with Oracle Retail Suite or Oracle ERP.
• Create data flow/system flow/detail design to make the team clear in backlog and acceptance criteria.
• Create related documents as knowledge management for team and stakeholder.
• Co-ordinate with stakeholder (Business Team/Developer/QA/TPM/DEVOPS/Solution Architect) to solve any blocking issue in software development.
• Understand and adapt testing methodology and work with QA team to delivery software with Quality.
• Understand and adapt Agile methodology in software development.
• Understand and adapt CI/CD and be familiar with DEVOPS tools in software development.
• Work with L1/L2 support team as L3 to solve any production issues within SLA.
• Be senior team member and work with teammate to delivery software with quality. And be consultant for Jr. team member to solve some blocking problems.
• Bachelor s in Computer Science or related field.
• 6+ years in Developer/System Analyst with leadership experience.
• Proficient in Oracle Database, PL/SQL, Java, and Linux scripting. Experience with Oracle Retail Suite or Oracle ERP/Oracle Retail is a strong advantage.
• Skilled in creating data flows, system flows, and detailed design documentation to clarify requirements and acceptance criteria for the team.
• Strong coordination skills to work effectively with business teams, developers, QA, DevOps, and Solution Architects to resolve development issues and remove blockers.
• Experienced in Agile methodology.
• Ability to serve as L3 support for production issues, providing mentorship to junior team members and ensuring high-quality delivery.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

DevOps, Software Development, English

Job type:

Full-time

• Work with team to deliver software with quality and on plan.
• Work with stakeholder to solve blocking issue with team.
• Define technology roadmap/strategy based on direction and distribute to team level.
• Build team capability to follow technology roadmap/strategy.
• Do resource planning and recruit Developer/SA/BA staff based on hiring strategy.
• Understand and adapt Web Front End Architecture, Microservice Architect, Event-Driven Architecture, Container Orchestration and Cloud technology to deliver software.
• Understand and adapt Agile methodology/DEVOPS in software development.
• Build team culture to be great place to work.
• Supervise/mentor/coach team member to archive the goal/objective and improve skills as their personal development plan.
• Bachelor's in Computer Science or related field.
• 10+ years experience with proven track record of successfully leading teams in delivering high-quality software on schedule while ensuring adherence to project plans and specifications.
• Experienced in solution delivery process with proven record.
• Experienced in Agile methodologies, DevOps adaptation.
• Ability to define and articulate a clear technology roadmap and strategy that aligns with organizational goals, effectively communicating this vision to team members.
• Experience in fostering team capabilities to follow the technology roadmap, including organizing training sessions and providing resources for skill development.
• Strong background in resource planning and executing hiring strategies to recruit Developers, System Analysts, and Business Analysts, ensuring the team has the right mix of skills and expertise.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Job type:

Full-time

• The Associate Accounts Payable is a vital part of the Accounts Payable team, acting as a reviewer, advisor, and decision-maker to ensure smooth and timely day-to-day operations. This role also involves contributing to system development and improving daily operational processes. The candidate will frequently interact with various stakeholders, including regional and tech teams, functional teams (Legal, Tax, Commercial, and Marketing), as well as external partners like suppliers and the Shared Service team.
• Manage accounts payable operations and support the AP Lead and Financial Controller.
• Represent the accounts payable team in regular meetings with the local team to provide updates on finance-related projects.
• Offer advisory services and expertise on tax and financial concerns to support the business.
• Provide guidance and mentorship to the Shared Service Team to support accounts payable operations.
• Oversee local and overseas AP processing and payment organization, ensuring quality at every step for both platform and logistics companies.
• Review, reconcile, and prepare local tax reports.
• Conduct regular analysis of accounts payable accounts.
• Ensure all financial deadlines related to accounts payable are met for month, quarter, and year-end financial closing, including balance sheet reconciliation to Regional Finance.
• Collaborate with internal teams to develop, implement, and maintain systems, procedures, and policies, including accounts payable and payment functions, ensuring adherence to company guidelines and SOX compliance to support business growth.
• Coordinate with external and internal auditors to complete financial statements and requirements.
• Work with the Operations Team and the Shared Service Team to ensure all AP tasks are completed accurately and on time.
• Prepare reconciliation of assigned reports for month-end.
• Ensure all payments are verified and updated in the system.
• Perform other ad hoc tasks as assigned by the Manager..
• Bachelor s degree or master's degree in Finance or Accounting.
• Minimum 5 years of working experience in Finance-related fields including 3 years of experience in auditor.
• Solid understanding of accounting knowledge and payment landscapes, Finance systems, policies and procedures for a local organization.
• Strong analytical skills; Good in problem solving.
• Results and detail-oriented, strong project management and collaboration skills.
• Strong communication skills and experience interacting with all levels of Management.
• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
• Proficiency with Excel, Word, PowerPoint.
• Have strong ethics and integrity; risk-oriented and controls mindset.
• A team player with the ability to work independently.
• organizing and prioritizing.
• Able to work under pressure, prioritize and deliver against challenging deadlines.
• Self-motivated, responsive, and service minded.

Experience:

5 years required

Skills:

Contracts, Industry trends, Compliance

Job type:

Full-time

• Lead and manage the IT department, providing guidance and mentorship to team members.
• Develop and implement IT strategies aligned with organizational objectives.
• Oversee the administration of all IT systems, including networks, servers, and applications.
• Manage vendor relationships and negotiate contracts for IT services and equipment.
• Ensure the security and integrity of IT systems through robust policies and procedures.
• Implement and maintain disaster recovery and business continuity plans.
• Collaborate with other departments to identify and implement technology solutions that enhance efficiency and productivity.
• Manage IT budgets and allocate resources effectively.
• Stay current with emerging technologies and industry trends to drive innovation within the organization.
• Ensure compliance with relevant regulations and standards, including PCI compliance.
• Develop and maintain IT policies, procedures, and documentation.
• Provide regular reports on IT performance metrics and project status to senior management.
• Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in IT management roles.
• Strong knowledge of network infrastructure, server management, and IT security best practices.
• Experience with cloud technologies and services.
• Proficiency in managing enterprise-level applications and databases.
• Demonstrated ability to lead and motivate IT teams.
• Excellent project management skills with a track record of successful IT project implementations.
• Strong analytical and problem-solving skills.
• Experience in strategic planning and budgeting for IT departments.
• Knowledge of ITIL frameworks and IT service management principles.
• Excellent communication skills, both written and verbal.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Experience with vendor management and contract negotiations.
• Familiarity with regulatory compliance requirements in the IT sector.
• Adaptability and willingness to learn new technologies and methodologies.
• Certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Experience:

2 years required

Skills:

Salesforce, Good Communication Skills, English, Thai

Job type:

Full-time

• Deliver a 5-day Train the Trainer program covering the end-to-end process of Manufacturing Cloud as implemented in our Salesforce environment.
• Collaborate with internal stakeholders to draft a detailed training agenda and plan aligned with business requirements.
• Prepare tailored training materials, including process flows, slides, hands-on exercises, and quick reference guides.
• Facilitate interactive, practical sessions that include real-world use cases and system demonstrations.
• Provide coaching and mentorship to internal trainers, ensuring knowledge retention and confidence in delivery.
• Gather feedback and continuously improve the training content and delivery method.
• 2+ years in Salesforce; 2+ years in Manufacturing Cloud.
• Experience in corporate Salesforce training.
• Salesforce certifications (Admin, Sales Cloud; Manufacturing Cloud is a plus).
• Excellent communication in English; Thai fluency preferred.
• Work with global clients on cutting-edge cloud and data projects.
• Flexible work culture with remote setup.
• Continuous learning support (certifications, workshops, mentoring).
• Collaborative team of cloud and data specialists.
• Competitive salary and performance bonuses.

Experience:

2 years required

Skills:

Purchasing

Job type:

Full-time

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Maintaining Guest Services and Front Desk Goals.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
• Managing Projects and Policies.
• Implements the customer recognition/service program, communicating and ensuring the process.
• Tracks all guest issues from various sources and report results.
• Ensures guest requests/issues are logged.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Identifies trends in guest issues for resolution.
• Schedules and supervise staff to ensure prompt, friendly, and attentive service.
• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
• Coordinates the process of receiving and resolving guest issues and requests.
• Supporting Management of Guest Service Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence.
• Supporting Human Resource Activities.
• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Assists in recruitment, hiring, training, and orientation of department personnel.
• Additional Responsibilities.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
• Performs departmental administrative duties.
• Addresses complaints and serves as Manager on Duty as needed.
• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
• In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• Job Details.
• Job title At Your Service Manager Position Type Full Time Job ID 25081992 Additional Info Career area Rooms & Guest Services Operations Location(s) Courtyard by Marriott Bangkok Suvarnabhumi Airport Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

Skills:

Business Development, Market Research, Research

Job type:

Full-time

• Develop and execute sales strategies to expand the international presence of tea products including loose-leaf tea, powdered tea, and processed tea in Asia, Europe, and other global markets..
• Maintain and strengthen relationships with existing international clients while actively seeking and onboarding new customers to increase sales channels..
• Analyze consumer trends and market demands in various countries to identify product-market fit and propose suitable tea product lines..
• Coordinate with production, warehousing, and shipping departments to ensure product quality and timely deliveries that meet international standards..
• Monitor monthly sales performance, analyze trends, and prepare accurate sales forecasts to support strategic decision-making..
• Represent the company at international tea trade fairs and business matching events to promote brand presence and create business opportunities..
• Prepare and verify export-related documents such as Invoices, Packing Lists, Bills of Lading, and customs forms for tea product shipments..
• Resolve logistics issues, customs clearance problems, or customer complaints promptly and professionally..
• Train and mentor export team members to enhance their skills and readiness in supporting the long-term growth of the tea export business..

Job type:

Full-time

• Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
• Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
• Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
• Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
• Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
• Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
• Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
• Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
• Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
• Budget Management: Prepare and manage the security department s budget, ensuring cost-effective use of resources.
• Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.
• Bachelor s degree in Security Management, Criminal Justice, or a related field.
• Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
• Strong knowledge of safety regulations, crisis management, and emergency response protocols.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Proficiency in security technology and surveillance systems.
• Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.
• This position may require working evenings, weekends, and holidays.
• Must be able to respond to emergencies at any time.

Skills:

Oracle, SAP, Compliance, English

Job type:

Full-time

• Handle IT Internal audit work assigned by the audit managers to achieve the AAP.
• Carry out special / investigation audit assigned by the audit manager.
• Identify and allocate tasks, co-ordinate, monitor and consolidate the work of the audit team.
• Ensure conformity with Internal Audit Manual in all phases of the audit process.
• Document, evaluate and test systems and controls to assess the adequacy and effectiveness of internal controls, compliance with policies and procedures, reliability, and integrity of information, safeguarding of assets and etc.
• Attend entry conference with auditee s management to discuss on the audit process and audit work.
• Develop and discuss findings, recommendations, and timelines for corrective action with responsible personnel of auditee.
• Attend exit meeting with auditee s management to discuss on the audit findings identified during audit.
• Prepare and finalize the draft audit report after audit work and submit to audit manager for review.
• Discuss with GCAE and Audit Managers for major risks or audit findings identified during audit.
• Track the follow up process to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
• Prepare and preserve the various documentations for audit work such as working papers, audit program, supporting evidence, permanent file, current file, circulars, minutes, office memo and etc. for audit manager s review.
• Bachelor s degree or higher in IT, or related fields.
• More than 3 years experience in external or internal "IT audit" and related.
• Preferably proficient in Oracle or any other related Accounting System. Working knowledge in Auditor; highly proficient with ERP configurations e.g. SAP and Oracle. Ability to apply best practices of one ERP system in other ERP systems.
• Able to work to upcountry or overseas.
• Certifications such as CISA or CIA or CPA or CPIAT will be advantage.
• Good command of English and computer software (MS word, Excel, Power point).
• Good analytical, problem-solving and consulting skill.
• Ability to work independently with high responsibility.
• Knowledge of IT auditing policies, standards, and procedures, and financial recordkeeping procedures, laws, regulations, and standards.
• Understand complex operations from a broad perspective.
• Ability to work effectively with any others, to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Working independently without closely supervisor.
• Ability to provide technical guidance, training, and coaching to end users.
• Ability to persuade and influence others, to motivate others and promote teamwork and mentor any others, and to provide effective feedback.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Job type:

Full-time

• Lead the strategic direction, performance, and evolution of the mobile app platform, ensuring alignment with customer needs, business goals, and digital trends.
• Drive key app KPIs such as monthly active users, conversion, and engagement; work across teams to drive growth.
• Manage the app s roadmap and release cycle, ensuring timely delivery, readiness, and quality for each monthly update
• Oversee the full lifecycle of new features launches translating business needs into app experiences through collaboration with design, UX/UI, IT, and business stakeholders while ensuring a consistent, user-friendly experience across all domains and channels
• Monitor customer feedback, complaints, and issues; validate root causes and lead resolution efforts to enhance customer satisfaction
• Identify and mitigate risks such as fraud, identity misuse, and exploitation of app features; coordinate with internal teams to prevent and respond to security and abuse scenarios affecting customer trust and platform integrity
• Maintain a strong understanding of app identity, authentication mechanisms, and device security to ensure trusted and secure app usage
• Leverage customer insights, behavioral data, and competitive benchmarks to guide prioritization, optimize journeys, and propose platform enhancements
• Lead and mentor a high-performing team, building ownership, collaboration, and delivery excellence across all initiatives.
• Bachelor s degree or higher in Business, Marketing, Technology, or a related field.
• 7+ Years of experience in product, app, platform management, or digital experience roles.
• Proven ability to lead and collaborate across cross-functional teams in complex environments.
• Strong communication, presentation, and organizational skills with attention to detail.
• Strong analytical thinking and experience managing initiatives through execution.
• Experience in telecom, fintech, or platform-based services is a strong advantage.