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Skills:

Coordinate, Product Owner

Job type:

Full-time

• Coordinate with Product owner and key stakeholders to clarify requirements, craft out scenarios of customer journeys, design E2E service design, prepare communication to customer, customer handling and FAQs.
• Service Design for Experience EnhancementCollect and study data to fine insights on Customer Paint Point and Top Complaints.
• Initiates a new/enhance E2E service design, base on insights and company directions.
• Conduct project feasibility and coordinate with related teams for developments.
• Customer HandlingReviews E2E Customer Handling from incidents caused by network or products / services, with product own. Plan and prepare readiness of touch points and communication.
• Communication and WordingCraft out and review key message, communication, and wording to target customers for related touch points e.g. SMS, eBill, Letter etc.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)

Experience:

3 years required

Skills:

Good Communication Skills, Leadership Skill, Analytical Thinking, Service-Minded, Business Development, English, Thai

Job type:

Full-time

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• Arches bridges the gap between Asian experts and global clients by connecting leading firms - strategy consultancies, private equity, and hedge funds - with industry specialists for tasks like due diligence and market research. We leverage this network to deliver critical insights for due diligence, market research, and other strategic needs. Our diverse team is based in Tokyo, Shanghai, and Ho Chi Minh City.
• Despite a tough fundraising year in 2023, Arches secured $6 million in funding, backed by VCs, corporate giants (SMBC), and angel investors like Bain Cap Japan's MD..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!..

Skills:

Research, English, Thai

Job type:

Internship

• Engaging with stakeholders You will thrive learning in a rich, fast-paced, deadline-driven yet thoughtful environment that is stakeholder-focused. Working closely with more senior team members, you will engage with our Consulting and Knowledge Teams daily with the aim to understand, scope, and deliver accurate, timely, and relevant data and information.
• Thinking analytically You're an organized thinker who commits to learning research analysis including methods, databases and tools, synthesis & packaging.
• Working accurately in a fast-paced, deadline focused environment You will have strong attention to detail by clarifying request objectives under the direct supervision and discussing the most appropriate and timely research approach. You will do this whilst communicating directly with BCG stakeholders to evaluate and recommend the most efficient and successful research strategy per project.
• Working well independently and in a collaborative team environment Working closely with fellow DRS colleagues, you will approach all interactions with the highest level of quality and customer service.
• Seeking professional development You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level.
• Communicating with confidence and ease You will be a clear and confident communicator, able to deliver messages in a concise manner with a positive disposition and you will help build a loyal customer base for DRS.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ongoing bachelor's or master's studies with high academic achievements, graduate in 2024 or 2025.
• Good communication in English, Thai.
• Strong attention to details and learning agility.
• Solid analytical skills.
• Passion for and interest in research field of work.
• Capable to work in a fast-paced environment and managing multiple tasks in parallel.
• YOU'LL WORK WITH.
• Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

Skills:

Excel

Job type:

Full-time

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Thailand majorly focus on Velys Robtic Assisted Solution procedure. Include providing recommendations about new features and product improvements.
• Identify development opportunities and increase unit growth, profitability, and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, scrub, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J Medical from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for commercial & scrub technician team.
• Reporting on cases completed.
• To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company.
• Bachelor's degree in medical technology or biomedical Sciences.
• Nurse / Clinical Specialist with relevant experience in Robotic for Arthroplasty.
• Must be willing to work long and irregular hours, including weekends.
• Must be able to work under pressure.
• A strong team player with excellent interpersonal, communication & presentation skills.
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.

Job type:

Full-time

• Test and ensure smooth end-to-end experiences on the myAIS app and its associated channels from the perspective of the customer.
• Develop a comprehensive customer experience test strategy- Define tools and resources, and design test scenarios.
• Manage test execution, analyze results, and present findings to stakeholders for continuous enhancement.
• Prioritize and address identified issues, while also monitoring and assessing the overall customer experience of the app with coordination with business owners and the development team.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี), Theeradech Ruangbowongate (ธีระเดช เรืองบวรเกษ)

Experience:

3 years required

Skills:

Project Management, Thai, English

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• Qualifications BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of techology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.
• Recruiter Atitaya Dechpan (อทิตยา เดชปาน)

Experience:

2 years required

Skills:

Project Management, Industry trends, Python

Job type:

Full-time

• Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
• Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project prog ...
• Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
• Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
• Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.
• Required Technical and Professional Expertise Education: Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science or a related field.
• Technical Skills: Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus.
• Soft Skills: Excellent interpersonal and communication skills. Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
• Growth mindset: Demonstrate a growth mindset to understand clients' business processes and challenges.
• Preferred Technical and Professional Expertise Experience: 0 - 2 years of proven experience in designing and delivering AI solutions, with a focus on foundation models, large language models, exposure to open source, or similar technologies. Experience in natural language processing (NLP) and text analytics is highly desirable. Understanding of machine learning and deep learning algorithms.
• About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills:

Research, English

Job type:

Full-time

• Health care is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.
• The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. B ...
• The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche's capabilities to co-create meaningful solutions.
• This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs).
• It has no profitability, sales objectives or incentives.
• The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.
• The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Stewards Roche's products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
• The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
• Mindset & Behaviors/ VACC:
• The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. They think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.
• Visionary: defining and embedding the strategy around creating improved patient journeys.
• Mindset:
• Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).
• Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche.
• Self managed and self directed - altruistic in supporting the global network.
• Display of integrity in everything (i.e. open, honest, ethical and genuine).
• Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.
• Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say "No" to stakeholders when the value is not predictable/foreseen.
• Experiences, Knowledge and Qualifications.
• Skills and Experience:
• System thinker and deep listener.
• Excellent stakeholder engagement skills including partnering with TAE's and organizations is required. Experience leading Cross-functional team is required.
• Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
• Able to understand and leverage digital means and tools is desired.
• Deep experience in agile ways of working is desired.
• Knowledge:
• Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.
• Broad understanding of Roche's present portfolio and future pipeline, such that they can work on future-based solutions.
• Robust understanding of medical affairs strategies and tactics including clinical research.
• Other relevant capabilities:
• Fluent in local language. Proficient in English to collaborate internally across the broader Roche enterprise is highly desired.
• Preferred Qualifications:
• University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.
• Practical understanding of digital innovation methodologies.
• CCXA Academy (desired).
• Able to travel to South/East area of Thailand.
• Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
• Roche is an Equal Opportunity Employer.

Experience:

1 year required

Job type:

Full-time

• Responsible for use case identification and value realization for SECURITY Growth Offerings.
• Architects and co-creates MVP alongside customer practitioners.
• Drives increased usage and adoption for SECURITY Growth Offerings.
• Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
• Demonstrates value of Growth Offerings to the customer and identifies additional opportunities for adoption.
• Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
• Required Technical and Professional Expertise Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
• Co-defines customer roadmap for implementation and value realization alongside customer.
• Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of IBM Security Growth Offerings.
• Conduct workshops with customer to align IT architecture, integration & migration requirements.
• Execute customer success plan to drive adoption post-deployment.
• Build and execute retention and expansion plays.
• Preferred Technical and Professional Expertise Technical understanding and hands-on experience with Containers or equivalent, Value Prop, Use Cases, Competitive Differentiation.
• Experience with enterprise software implementations/operation/presale in 1 or 2 of this Security areas: Extended detection and response (IBM Qradar SIEM, SOAR, NDR).
• Data Security (IBM Guardium).
• Identity and Access Management.
• Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
• Analytical mindset and problem-solving skills.
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications.
• Strong interpersonal relationship building and executive communications skills.
• 1-2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management, consulting).
• About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Experience:

3 years required

Skills:

Thai, English

Job type:

Full-time

• Creates a plan to achieve objectives through sales and servicing of customers in a prescribed territory.
• Schedules appointments and makes preplanned sales presentations to customers.
• Identify new customers, increase new listing and maintain partnership with key opinion leaders and key prescribers.
• Initiates contact and schedules appointments with potential new customers.
• Makes effective visits to customer locations to gather information on orders and market conditions.
• Prepares sales reports, market intelligence data and documents as required.
• Follows up with customers to resolve any issues and ensure satisfaction in timely manner.
• Provides input to sales forecast and closely monitor on sales performance.
• Collects and utilizes all necessary marketing information. Identifies potential impacts to business such as e-bidding and tender.
• Participate in special project to improve company performance.
• Comply with the company's policies and SOPs.
• Bachelor's degree graduate in Pharmacy.
• 2-3 years of direct experience as Medical Representative, Sale Representative, Product Specialist in Pharmaceutical business especially in Immunology and have experience (Hybrid Area).
• Good command of Thai & English in speaking, reading and writing.
• Presentation skill, computer literacy.

Skills:

Compliance, Project Management

Job type:

Full-time

• Proven category leadership.
• Exposure to attractive end-markets.
• Innovation mindset driving improved patient outcomes.
• Collaborative customer relationships.
• Deep global regulatory experience.
• Operational excellence and strong cash flow.
• Strong sales growth and profitability with significant recurring sales.
• We expect the creation of the two companies will be completed by the end of 2023. For now, we will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company".
• Responsibilities Ensure implementation, monitoring and improving local Quality Management System (QMS) with regulatory compliance across the company in alignment with Healthcare Business Group corporate quality standards and country regulatory requirements.
• Prepare, review, update, track implement and monitor compliance of standard operating procedures.
• Support Quality team in deployment of corporate policy to country local QMS.
• Work closely with cross-functional teams in overseeing and providing regulatory/compliance guidance on operational activities (including customer complaints handling and supplier/subcon management).
• Support audit(s) activities including internal audit, external audit, supplier audit and regulatory audit.
• Participate in CAPA board meeting to ensure corrective and preventive action is meeting corporate and country regulatory requirements.
• Ensure timely follow-up, execution, completion of necessary action and review effectiveness of CAPA. Support quality compliance improvement programs/projects.
• Work closely with Management team to improve internal control and governance practices to enhance the effectiveness and efficiency of the operations and process to ensure compliance.
• Serve as the point of the contact in the country on quality compliance matter.
• Conduct and support training activities to cross-functional team in the country in alignment with corporate QMS requirements.
• Support regional Quality Compliance leader to drive and implement any improvement project in country.
• Issue CAPA based on audit findings and follow up through until closure.
• Ensure CAPA effectiveness Conduct and support activity related to Field Corrective Action (FCA).
• Ensure timely follow-up, execution and completion of necessary action.
• Plan and conduct audit(s) on subcon activity regularly to ensure effectiveness of QMS.
• Identify requirements and establish the process for Issue Review and Escalation to division.
• Leads the Identify and Assess steps within the Issue Review portion of this process.
• Responsible for documentation and obtaining approvals of the Issue Review Document.
• Responsible for the investigation in issue review.
• Support SEA country compliance specialist in daily operation.
• Other such duties that may be determined by management.
• Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher in Pharmaceutical, Pharmacy or Science or equivalent.
• Minimum 5-10 years of experience in Quality function in a private, public, government or military environment.
• Has analytical skill, able to interpret information and data for routine operational needs.
• Certified ISO 13485 or GDPMDS internal auditor is preferred.
• Experience with project management is preferred.
• For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team. Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement