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Skills:

Enthusiastic, English

Job type:

Full-time

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 2 years of voice customer service experience.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Experience:

3 years required

Skills:

Finance, eCommerce, English

Job type:

Full-time

• Respond promptly and effectively to clients inquiries via calls, chats, and emails.
• Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
• Facilitating a seamless flow by acting as a liaison between clients and internal teams.
• Proactively gather client feedback, analyze trends, and identify where to improve our service.
• Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
• Back office - Ecommerce Orders Management.
• Oversee the order management function and order validation process.
• Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
• Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
• Efficiently manage and track orders, to ensure smooth processing and timely delivery.
• Regularly connect with external couriers for shipment management.
• Reporting.
• Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
• Analyze and report on the performance of each communication channel.
• The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
• At least 3 years of experience with proven skills in a customer services area or related field.
• Fluent in both spoken and written English and Thai.
• Service-minded and detail-oriented.
• Problem-solving skills.
• Effectively manage stress and skillfully navigate complex situations.
• Exhibits emotional resilience.
• Strong passion for our House.
• Intermediate proficiency in Microsoft tools and applications.
• Experience in back-office management (Ecommerce Systems) will be an advantage.
• Experience in the luxury retail industry will be an advantage.
• Good Team player.

Skills:

English

Job type:

Full-time

• Answer phone calls and provide information or support to customers.
• Issue and manage membership cards.
• Process product returns and refunds.
• Manage customer reward points and loyalty program.
• Prepare and issue tax invoices.
• Provide baggage deposit service for customers.
• Assist with VAT refund process.
• Make clear and professional in-store announcements.
• Coordinate product repairs with relevant departments.
• Help customers who have lost or forgotten their belongings.
• Receive and report customer complaints.
• Build and maintain good relationships with customers.
• Coordinate with the sales team for international customers.
• Good communication and interpersonal skills.
• Service-minded, responsible, and detail-oriented.
• Able to speak clearly and confidently (for announcements).
• Basic computer skills.
• English communication skills (other languages are a plus).
• Experience in customer service is an advantage.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Experience:

No experience required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Skills:

Sales, Microsoft Office

Job type:

Full-time

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.
• What we offer
• At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
• About us
• Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
• Apply now to become our Sr. Technical Sales Representative (Food Ingredients).

Skills:

Sales, Problem Solving, English

Job type:

Full-time

• Consult, Problem solving, and manage on all the issues related to overseas clients.
• Build and maintain existing/new relationships with International and Domestic Property Agents.
• Strong skill negotiating deals and closing deals with multinational property agencies.
• Prepare strategical planning in penetrating new International markets.
• Maintain and update daily sales completed both Internationally and Domestically.
• Successfully drive sales according to target given.
• Native english speaking.
• Bachelor s degree in any field.
• 1-3 years experiences in Sales Representatives.
• Previous experience as a real estate broker or working for a developer is required.
• Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
• Excellent personal presentation and customer service skills with a positive attitude.
• Based in Bangkok, Thailand.
• Able to work 6 days/week.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
• Website: www.scasset.com [link removed]..

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Get information and inquiries from clients.
• Prepare quotations and concerned documents supporting to Sales Representative.
• Issue, follow up on the client's purchasing order (P/O), and revise the price for clients.
• Be responsible for documentation and filing as well as handling stock control.
• Co-ordinate with the Accounting team for billing and collecting customer payment schedules.
• Bachelor's degree in any field.
• At least 1-2 years' experience in Sales Administration in trading firms or related fields.
• Workable English communication (Reading, Writing, Speaking, and Listening).
• Typing with basic computer skills (MS Word, Excel, PowerPoint).
• Active, service minded, teamwork with interpersonal relations skills.

Experience:

3 years required

Skills:

Finance, Accounting, CFP, English

Job type:

Full-time

• Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
• Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
• Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
• Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
• Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
• Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
• At least 3 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
• Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
• Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
• Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

1 year required

Skills:

Sales, Social media, Research

Job type:

Full-time

• Qualifying inbound inquiries to determine sales readiness.
• Outbound prospecting via email, social, and phone into target accounts in an effort to schedule initial meetings for sales representatives and.
• Supporting in-person and virtual events via pre-and post-event outreach.
• This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales.
• Learn continuously and develop into an industry and NielsenIQ solutions expert.
• Effectively pitch products and solutions to key decision makers at all levels of a prospect s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements.
• Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources.
• Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets/accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads.
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales.
• Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs.
• Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue.
• Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels.
• Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond.
• Qualifications University degree plus at least 1 year of sales or complimentary experience, or equivalent combination of education and experience.
• Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service, or marketing team.
• Strong interpersonal skills with the ability to professionally interact with a diverse blend of personalities to identify and reach desired outcomes while maintaining strong relationships.
• Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and, derive actionable insights and next steps.
• Experience preferred with tools, such as Salesloft (preferred), Microsoft Office Suite, Salesforce, LinkedIn Sales Navigator, and the ability to quickly learn new technologies.
• Exceptional ability to actively listen to, and effectively communicate with, prospects and customers in a variety of mediums, such as written or verbal.
• Team player that exhibits a positive attitude, composure under pressure, and willingness to think out of the box to drive results.
• Detail-oriented, methodical, and process-driven mentality.
• Sound time management and organizational skills.
• Must be a self-starter and highly ambitious to grow knowledge, skills, and care.
• Additional InformationRemote-hybrid based role, must be physically located within Thailand (Bangkok) and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Finance, Accounting, CFP, English

Job type:

Full-time

• Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
• Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
• Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
• Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
• Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
• Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
• At least 5 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
• Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
• Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
• Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.