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Experience:
5 years required
Skills:
Compliance, Assurance, Automation
Job type:
Full-time
Salary:
negotiable
- Design and maintain automated test frameworks and pipelines.
- Collaborate with cross-functional teams to ensure testability and quality from design to release (functionalities, data and infrastructure).
- Perform hands-on testing (manual and automated) for complex features and integrations.
- Analyze test results, identify root causes, and drive continuous improvement.
- Ensure compliance with industry standards and internal quality metrics.
- Advocate for quality across the SDLC and participate in release planning.
- Mentor QA engineers, fostering a culture of ownership and excellence.
- Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
- 5+ years of experience in software quality assurance or test engineering.
- Proven experience leading QA teams or initiatives.
- Strong knowledge and hands-on experience in QA methodologies, tools, and processes.
- Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman).
- Experience with CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
- Familiarity with performance, cyber security, and API testing.
- Excellent analytical, communication, and leadership skills.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
No experience required
Skills:
Creative Thinking
Job type:
Full-time
Salary:
negotiable
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Experience:
No experience required
Job type:
Full-time
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- āļāļĢāđāļāļĄāļĨāļāļāļ·āđāļāļāļĩāđāļŦāļĢāļ·āļāļĢāđāļ§āļĄāļāļīāļāļāļĢāļĢāļĄāļ āļēāļĒāļāļāļāļāļāļāđāļāļĢāđāļāļ·āđāļāļŦāļēāļāđāļāļĄāļđāļĨāđāļĨāļ°āļāļĨāļīāļāļāļāļāđāļāļāļāđ
- āļĢāļąāļāļĐāļēāļāļļāļāļ āļēāļāđāļĨāļ°āļāļ§āļēāļĄāļāļđāļāļāđāļāļāļāļāļāļāļēāļ āļĢāļ§āļĄāļāļķāļāļāļāļāđāļāļāđāļĨāļ°āļāļģāđāļŠāļāļāļĢāļđāļāđāļāļāļāļēāļĢāļāļģāđāļŠāļāļāļāļāļāđāļāļāļāđāđāļŦāđāļāļĢāļāļāļąāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļāļĨāļļāđāļĄāđāļāđāļēāļŦāļĄāļēāļĒ
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- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļĢāļ°āđāļāđāļāđāļĨāļ°āļŠāļāļēāļāļāļēāļĢāļāđāļāđāļēāļāđ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļĨāļīāļāđāļāļ·āđāļāļŦāļēāđāļāļĒāđāļĄāđāļāļģāļāļąāļāļĢāļđāļāđāļāļ āđāļāđāļ āļāļēāļāđāļāļĩāļĒāļ āļ§āļīāļāļĩāđāļ āļāļĨāļīāļāļŠāļąāđāļ āļāļēāļāđāļŠāļ§āļāļē āđāļĨāļ°āļāļ·āđāļāđ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāđāļāđāļēāđāļāļāļđāđāļāļĄāđāļĨāļ°āļĨāļđāļāļāđāļē āđāļāļ·āđāļāļāļāļāđāļāļāđāļĨāļ°āļāļąāļāļāļēāļāļāļāđāļāļāļāđāļĢāļđāļāđāļāļāđāļŦāļĄāđāđ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāđāļēāļ§āļŠāļēāļĢ āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļŦāļĨāļąāļāļāļēāļĢāļāđāļēāļ§āļŠāļēāļĢ āļāļĢāļīāļĒāļāļĢāļĢāļĄāļŠāļ·āđāļ āđāļĨāļ°āļāļāļŦāļĄāļēāļĒāđāļāļĩāđāļĒāļ§āļāļąāļāļŠāļ·āđāļāļŠāļēāļĢāļĄāļ§āļĨāļāļ
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- āļĄāļĩāļāļ§āļēāļĄāļāļąāļāļŠāļĄāļąāļĒ āļāļāļāđāļĢāļ·āđāļāļāļāļīāļ āļāļ·āđāļĄ āđāļāļĩāđāļĒāļ§ āđāļĨāļ°āļāļēāļĢāļāļđāđāļĨāļāļąāļ§āđāļāļ āļāļīāļāļāļēāļĄāļāđāļēāļ§āļŠāļēāļĢāļāļąāļāļāļļāļāļąāļāđāļĨāļ°āđāļāļĢāļāļāđāđāļŦāļĄāđāđ āđāļāļ§āļāļāļēāļĢāļŠāļ·āđāļ āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāđāļāļĩāļĒāļĨāļĄāļĩāđāļāļĩāļĒāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļāļŠāļāļēāļāļāļēāļĢāļāđāļāļĩāđāļāđāļāļāđāļĢāđāļāļĢāļĩāļ.
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ40,000, negotiable
- Develop content strategy aligned with brand DNA and positioning.
- Ensure consistent brand identity, tone, and messaging across channels.
- Create structured content frameworks supporting branding + business goals.
- Social Media Management & Growth.
- Oversee all social platforms with strict brand consistency.
- Grow awareness and audience responsibly while protecting brand reputation.
- Maintain high-quality, brand-safe online presence.
- Business-Driven Content & Campaigns.
- Plan content that drives awareness, engagement, conversion, and retention.
- Execute campaign-based content tied to events, activities, and seasons.
- Align content with full customer journey (online & offline).
- Paid Ads & Performance Marketing.
- Manage or oversee paid ads, agencies, and performance goals.
- Define KPIs and optimize budget, reach, engagement, and conversion results.
- Performance Reporting & Optimization.
- Track multi-channel performance and generate insights-based reports.
- Identify gaps and independently recommend improvements and optimizations.
- Ownership & Execution Excellence.
- Own content and social performance end-to-end with minimal supervision.
- Manage multiple projects, budgets, and timelines.
- Uphold quality, accountability, and long-term brand health.
- QualificationsStrong experience in content strategy, social, and performance marketing.
- High ownership, independence, and decision-making skills.
- Understanding of brand management, safety, and reputation control.
- Proficient in social platforms, paid ads, analytics, and reporting.
- Strategic, adaptable, and results-driven.
Experience:
No experience required
Skills:
English
Job type:
Full-time
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- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāđāļāđāļēāđāļ āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļēāļāđāļāļāđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļāđāļāļāļāļ
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļŠāļąāļĄāļ āļēāļĐāļāđāđāļŦāļĨāđāļāļāđāļēāļ§ āđāļĨāļ°āđāļāļīāļāļŦāļāđāļēāļĢāļēāļĒāļāļēāļāđāļāđ
- āļĄāļĩāļāļ§āļēāļĄāļĨāļ°āđāļāļĩāļĒāļ āļĢāļāļāļāļāļāđāļāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļēāļāđ āđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļāļāļĩāđāļĢāļąāļāļāļīāļāļāļāļ.
Experience:
No experience required
Job type:
Full-time
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļĨāļīāļāđāļāļ·āđāļāļŦāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļļāļĢāļāļīāļ āđāļĻāļĢāļĐāļāļāļīāļ āđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļāļāđāļāļāļāļāļāļāļđāđāļāļģ āļāļąāđāļāđāļāļĢāļđāļāđāļāļāļ§āļīāļāļĩāđāļ, āļāļāļāđāļāļŠāļāđ, āļāļĨāļīāļāļŠāļąāđāļ, āļāļāļāļ§āļēāļĄ āđāļĨāļ°āļāļēāļāļāļĩāđāļ§āļāļāđ
- āļāļīāļāđāļĨāļ°āļāļāļāđāļāļāļĢāļđāļāđāļāļāļāļēāļĢāļāļģāđāļŠāļāļāđāļŦāđāđāļŦāļĄāļēāļ°āļŠāļĄāļāļąāļāđāļāļĨāļāļāļāļĢāđāļĄāļāđāļēāļāđ
- āļ§āļīāļāļąāļĒāđāļĨāļ°āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨ āđāļāļ·āđāļāļŠāļĢāđāļēāļāđāļāļ·āđāļāļŦāļēāļāļĩāđāļĄāļĩāļāļļāļāļ āļēāļ āļāļđāļāļāđāļāļ āđāļĨāļ°āļĨāļķāļāļāļķāđāļ āđāļāļĒāļŠāļēāļĄāļēāļĢāļāđāļāļ·āđāļāļĄāđāļĒāļāļāļąāļāđāļāļ§āđāļāđāļĄāđāļĻāļĢāļĐāļāļāļīāļāđāļĨāļ°āļāļļāļĢāļāļīāļāđāļāļāļąāļāļāļļāļāļąāļ
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļ āđāļāļ·āđāļāđāļŦāđāđāļāđāđāļāļ·āđāļāļŦāļēāļāļĩāđāļŠāļ·āđāļāļŠāļēāļĢāļāļĢāļāļāļĢāļ°āđāļāđāļāđāļĨāļ°āļĄāļĩāļāļļāļāļ āļēāļāļŠāļđāļ
- āļāļīāļāļāļēāļĄāļāļĨāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāđāļāļ·āđāļāļŦāļēāļāļēāļāļāļĩāļāđāļāđāļāļāļāļāļāļđāđāļāļĄ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļē
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāđāļāđāļēāđāļāđāļĢāļ·āđāļāļāļāļļāļĢāļāļīāļ āđāļĻāļĢāļĐāļāļāļīāļ āđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļāļāđāļāļāļāļāļāļāļđāđāļāļģ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļĢāļ°āđāļāđāļāđāļĨāļ°āļŠāļāļēāļāļāļēāļĢāļāđāļāđāļēāļāđ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļĨāļīāļāđāļāļ·āđāļāļŦāļēāđāļāļĒāđāļĄāđāļāļģāļāļąāļāļĢāļđāļāđāļāļ āđāļāđāļ āļ§āļīāļāļĩāđāļ, āļāļāļāđāļāļŠāļāđ, āļāļĨāļīāļāļŠāļąāđāļ, āļāļāļāļ§āļēāļĄ āđāļĨāļ°āļāļēāļāļāļĩāđāļ§āļāļāđ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāļĢāļ°āļāļąāļāļāļĩāđāļāļĩ
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļĒāļ·āļāļŦāļĒāļļāđāļāđāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāđāļ§āļĨāļēāļŦāļēāļāļāļģāđāļāđāļ
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ āļāļąāđāļāļāļēāļĢāđāļāļĩāļĒāļ āļāļēāļĢāļāļđāļ āđāļĨāļ°āļāļēāļĢāļāļģāđāļŠāļāļ
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļĩāļĄ āļāļĢāđāļāļĄāļĢāļąāļāļāļąāļāđāļĨāļ°āđāļĨāļāđāļāļĨāļĩāđāļĒāļāļāļ§āļēāļĄāļāļīāļāđāļŦāđāļ
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļĨāļīāļāđāļāļ·āđāļāļŦāļēāđāļāļŠāļ·āđāļāļāļļāļĢāļāļīāļāđāļĨāļ°āđāļĻāļĢāļĐāļāļāļīāļāļĄāļēāļāđāļāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļŦāļēāļāļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļŦāļāđāļēāļŦāļĢāļ·āļāļāļģāđāļāļīāļāļĢāļēāļĒāļāļēāļĢāļāļāļ The Secret Sauce āđāļāđ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
2 years required
Skills:
Content Creator, Video Editing, Videography, Thai, English
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ30,000
- Propose video content ideas and formats suitable for different social media platforms
- (e.g. TikTok, Instagram Reels, Facebook, YouTube Shorts).
- concept & angle.
- structure / hook.
- filming approach.
- editing style..
- Shoot and edit short-form videos for social media (using camera or smartphone, lighting, audio, etc.).
- Edit and optimize videos for platform-specific performance (hook, pacing, captions, aspect ratio, duration).
- Create basic graphic materials and retouch images when needed (supporting visuals, thumbnails, simple design).
- Actively use AI tools to improve efficiency and creativity (idea generation, scripting, variations, editing assistance, etc.).
- Keep up with social media trends and experiment with new formats.
- Collaborate with the team while taking full ownership of assigned content pieces.
- Must-Have Qualifications.
- Strong understanding of how different social media platforms work
- (not just formats, but audience behavior and content flow).
- Proven ability to shoot and edit video content independently.
- Comfortable using video editing tools (e.g. CapCut, Premiere Pro, Final Cut Pro, or similar).
- Creative mindset able to think, test, and iterate without waiting for detailed instructions.
- Active user of AI tools in content creation and production.
- Able to work from topic-level direction and deliver complete, publish-ready content.
- Strong Plus (Nice to Have).
- Comfortable appearing in front of the camera when needed.
- Experience creating video content for selling products or brand marketing.
- Understanding of content flow: hook value call-to-action.
- Motion graphics or basic animation skills.
- Familiar with performance-driven content or social ads.
- What We Value.
- Curiosity and willingness to try new ideas.
- Ownership and responsibility for your work.
- Courage to experiment trying and failing is part of the job.
- Ability to balance creativity with brand consistency.
- What You ll Get.
- Creative freedom to propose and test your own ideas.
- Opportunity to shape the brand s video content direction.
- A fast-moving environment where good ideas get executed.
- Real impact your work will be published, tested, and improved continuously.
- How to Apply.
- Your portfolio or sample works (video content preferred).
- Social media accounts or platforms you have worked on (if available).
- A short explanation of how you usually turn an idea into a finished video.
Experience:
1 year required
Skills:
Video Editing, English
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ25,000, commission paid with salary
- Why Join Alt?.
- Alt is a creative, community-driven coworking and coliving environment where people, culture, and experiences truly matter.
- Gain hands-on experience in coworking operations, community engagement, and content creation
- Learn how a real coworking & coliving business operates day to day
- Explore content, storytelling, and branding in a real, people-centered environment
- Work closely with an international, diverse, and open-minded community
- Grow through practice, feedback, and exposure rather than rigid structures.
- You ll play an active role in supporting the daily experience and atmosphere of the Alt community..
- Frontline role with direct exposure to members and daily operations
- Opportunity to learn content creation and brand storytelling in a real environment
- Supportive team culture that values initiative, curiosity, and growth.
- Job Overview.
- As a Coworking Space Host and Social Media Content Creator, you will support the daily coworking experience while contributing to Alt s content and marketing efforts.
- This is a supporting and learning-focused role, combining frontline coworking operations, member interaction, and content assistance. You will help ensure the space runs smoothly, members feel welcomed, and everyday moments are captured and shared through Alt s digital platforms..
- Coworking & Community Operations.
- Assist with registering and onboarding new coworking members
- Welcome members and visitors, creating a friendly and approachable first impression
- Support daily communication with members, responding to basic inquiries
- Assist with coworking tours for prospective members
- Help foster a warm, inclusive, and respectful community atmosphere
- Support daily space readiness (opening, closing, cleanliness, basic setup)
- Assist with package and mail handling
- Support community events and activities before, during, and after execution.
- Marketing & Content Support.
- Assist with creating photo and video content for social media (stories, reels, short clips)
- Capture daily moments, community interactions, and events within the space
- Support caption writing and basic copy aligned with Alt s brand tone (AI tools may be used to assist
- with drafting and editing)
- Help schedule or upload content under team guidance
- Support marketing activities for coworking, coliving, and community events
- Organize and archive photos and videos for future marketing use Communication
- Communicate politely and clearly with members and teammates
- Support communication via in-person interactions, chat platforms, email, and social media
- Escalate issues or questions appropriately to senior team members.
- 0-2 years of experience in customer-facing, hospitality, or community-based roles
- Interest in coworking, community building, or creative/content-related work
- Strong communication skills in English and Thai, both verbal and written, for daily member
- interaction and content support.
- Friendly, open, and people-oriented personality
- Willingness to learn, take feedback, and improve
- Ability to handle multiple small tasks with flexibility
- Respect for diversity, inclusivity, and different cultures
- Strong understanding of social media platforms (Instagram, Facebook, TikTok), including hands-on
- experience managing Facebook Pages, Groups, and community interactions.
- Basic Canva skills and simple photo/video editing (CapCut or similar) are a plus
- Hands-on experience or strong willingness to use AI tools for writing or editing is a must
- Salary & Benefits
- Salary negotiable based on experience.
- Annual leave and milestone leave.
- Social security benefits.
- Performance-based bonus scheme.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication in English and Thai.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Shift timings/requirements to work weekends and holidays.
- Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.
Skills:
Project Management, Quality Assurance, Assurance
Job type:
Full-time
Salary:
negotiable
- Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
- Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
- Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
- Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
- Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
- Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
- Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
- Bachelor's degree or above.
- Excellent English verbal and written skills.
- In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
- Strong Content analysis, Data Analysis and Reporting skills.
- Strong logical thinking to evaluate the requests and prioritize the tasks.
- Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
- Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
- Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
- Proficiency in using moderation tools, content management systems and people management systems.
- Preferred Qualifications.
- Experience of leading or working with multi-market teams.
- Experience of implementing projects, strategies or processes in Bytedance.
- Ability to succeed in a fast-paced and diverse environment.
Skills:
Assurance, English
Job type:
Full-time
Salary:
negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Bachelor s degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
- Preferred Qualifications.
- Prior experience in content moderation, AI, or technical writing teams is a plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
Experience:
No experience required
Skills:
English, Thai
Job type:
Internship
- WorkVenture is a leading career marketplace dedicated to connecting people in Thailand with jobs and companies they love. By offering real company reviews and matching job opportunities to candidates' backgrounds, we help individuals find fulfilling careers. We also provide top-notch Employer Branding solutions and HR consultancy.
- About the Role
- As a Content Creator Intern, you will collaborate with our Marketing Team, Video Editor, and Influencers to develop engaging content and campaigns. This role is ideal f ...
- Collaborate with the Marketing Team, Video Editor, and Influencers to create compelling content and campaigns that align with our brand and service strategies.
- Present your ideas to decision-makers, using data-driven reasoning to gain their buy-in.
- Stay updated on the latest tools, frameworks, and consumer insights to enhance your team's effectiveness.
- Continuously evaluate your work to identify areas for improvement and increase efficiency.
- University graduate or in the final year of studies.
- Good command of English, both spoken and written.
- Video editing skills are a plus but not required.
- Why join us?
- Join WorkVenture to experience the dynamic environment of a fast-growing tech company while making a real difference. Help millions of candidates find jobs and companies they love, and grow your career with us!.
Experience:
1 year required
Skills:
Assurance, English
Job type:
Full-time
Salary:
negotiable
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum QualificationsCompletion of Bachelor's degree.
- Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
No experience required
Skills:
Thai
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ25,000, negotiable
- āļāļāļāđāļāļāļāļēāļāļāļĢāļēāļāļīāļāļŠāļģāļŦāļĢāļąāļāđāļāļŠāļāđāđāļĨāļ°āļŠāļ·āđāļāļāļāļāđāļĨāļāđ.
- āđāļāļŠāļāđāđāļāļĢāđāļĄāļāļąāļ/āļŠāļīāļāļāđāļē/āļāļĨāļāļēāļ/āļāļ§āļēāļĄāļĢāļđāđ.
- āļāļĢāļąāļāļāļāļēāļāđāļŦāđāđāļŦāļĄāļēāļ°āļāļąāļāđāļāđāļĨāļ°āđāļāļĨāļāļāļāļĢāđāļĄ (FB/IG/TikTok/LINE OA).
- āļāļąāļāļāđāļ/āļāļģāļāļĨāļīāļāļĨāļ Social (Reels/TikTok/Shorts).
- āđāļāļĩāļĒāļāđāļāļāļāļąāđāļāđāļĨāļ°āļāļāļāđāļāļāļāđāđāļŦāđāđāļŦāļĄāļēāļ°āļāļąāļāļāļĨāļļāđāļĄāļĨāļđāļāļāđāļē.
- āļĨāļāđāļāļŠāļāđāđāļĨāļ°āļāļąāļāļāļēāļĢāļēāļāļāļāļāđāļāļāļāđ (Content Calendar).
- āļāļąāļāđāļŦāļĨāļāļĢāļđāļ/āļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļĨāļāđāļ§āđāļāđāļāļāđ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄāļāļēāļĒ/āļŦāļāđāļēāļĢāđāļēāļāđāļāļ·āđāļāđāļāđāļāļāđāļāļĄāļđāļĨ.
- āđāļāđāđāļāļĢāđāļāļĢāļĄāļāļĢāļēāļāļīāļāđāļāđ: Canva / Photoshop / Illustrator (āļāļĒāđāļēāļāļāđāļāļĒ 1 āđāļāļĢāđāļāļĢāļĄ āļāđāļ§āļĒāļāļ§āļēāļĄāļāļģāļāļēāļ).
- āđāļāđāđāļāļĢāđāļāļĢāļĄāļāļąāļāļāđāļāđāļāđ: CapCut / Premiere / VN (āļāļĒāđāļēāļāļāđāļāļĒ 1 āđāļāļĢāđāļāļĢāļĄ āļāđāļ§āļĒāļāļ§āļēāļĄāļāļģāļāļēāļ).
- āđāļāļĩāļĒāļāđāļāļāļāļąāđāļāļ āļēāļĐāļēāđāļāļĒāļāļĩ.
- āđāļāđāļēāđāļāļāļ·āđāļāļāļēāļ Social media.
Skills:
Graphic Design
Job type:
Internship
Salary:
negotiable
- āļāļīāļāđāļĨāļ°āļ§āļēāļāđāļāļāļāļēāļĢāļāļģāļāļāļāđāļāļāļāđāļŠāļģāļŦāļĢāļąāļāļāđāļāļāļāļēāļ TikTok āđāļĨāļ°āļāđāļāļāļāļēāļāļāļ·āđāļāđ āđāļāđāļ LinkedIn, Facebook, Instagram, Lemon8.
- āļāļąāļāļāđāļāļ§āļīāļāļĩāđāļāđāļāļ·āđāļāđāļāđāļŠāļ·āđāļāļŠāļēāļĢāđāļĢāļ·āđāļāļāļĢāļēāļ§āļāļāļ BJC āđāļĨāļ°āļāļīāļāļāļĢāļĢāļĄāļāļāļāļāđāļēāļĒ HR.
- āļĢāđāļ§āļĄāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļāđāļāļĩāļĒāļŠāļāļļāļ āđ āđāļāļ·āđāļāđāļāļīāđāļĄāļāļēāļĢāļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄāļāļāļāļāļđāđāļāļĄāđāļāđāļāđāļĨāļ°āđāļāļĨāļāļāļāļĢāđāļĄ.
- āļŠāļāļąāļāļŠāļāļļāļāļāļēāļāļāđāļēāļ Graphic Design āļŠāļģāļŦāļĢāļąāļāđāļāđāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļķāļāļāļēāļāļāļĩāđāđāļāđāļĨāļāļĄāļ·āļāļāļģāļāļĢāļīāļ.
- āđāļāđāļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļĩāļĄ HR āļāļĩāđāđāļāđāļāļāļąāļāđāļāļ āļāļĢāđāļāļĄāđāļāļĢāđāđāļĨāļ°āļŠāļāļāļāļēāļāđāļāđāļĄāļāļĩāđ.
- āđāļāļāļēāļŠāđāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļĨāļāļēāļāļāļĢāļīāļāļāļĩāđāđāļāđāđāļāļĒāđāļāļĢāđāļŠāļđāđāļŠāļēāļāļēāļĢāļāļ°.
- āđāļŠāļĢāļīāļĄāļāļąāļāļĐāļ°āļāļēāļĢāļāļģāļāļēāļāđāļāļāļĄāļ·āļāļāļēāļāļĩāļ āđāļāļĢāļĩāļĒāļĄāļāļ§āļēāļĄāļāļĢāđāļāļĄāļāđāļāļāđāļāđāļēāļŠāļđāđāđāļĨāļāļāļēāļĢāļāļģāļāļēāļ.
- āđāļāļĩāđāļĒāđāļĨāļĩāđāļĒāļ 300 āļāļēāļ/āļ§āļąāļ.
- āļāļģāļĨāļąāļāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļāļąāđāļāļāļĩāļāļĩāđ 3 āļŦāļĢāļ·āļ 4.
- āļŠāļēāļāļēāļ§āļīāļāļē Multimedia, Digital Media, Communication Arts,āļāļĢāļąāļāļĒāļēāļāļĢāļĄāļāļļāļĐāļĒāđ, āļāļīāļāļ§āļīāļāļĒāļēāļŦāļĢāļ·āļāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āđāļāđāđāļāđāļāļĩāļĒāļĨāļĄāļĩāđāļāļĩāļĒ āđāļāļĒāđāļāļāļēāļ° TikTok āđāļāđāļāļĒāđāļēāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ.
- āđāļāđāđāļāļĢāļ·āđāļāļāļĄāļ·āļāļŠāļĢāđāļēāļāļāļāļāđāļāļāļāđ āđāļāđāļ Canva, CapCut āļŦāļĢāļ·āļāđāļāļĢāđāļāļĢāļĄāļāļąāļāļāđāļāļāļ·āđāļ āđ āđāļāđāļāļĒāđāļēāļāļāļĨāđāļāļāđāļāļĨāđāļ§.
- āļĄāļĩāđāļāļĢāļąāļāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđāļāļĩ.
Experience:
3 years required
Skills:
Compliance, YouTube, SEO, English
Job type:
Full-time
Salary:
negotiable
- Localize and execute brand positioning strategy for Thai consumers behavior, cultural nuances, and insurance awareness levels.
- Define content pillars, brand messaging, and storytelling frameworks for both B2C and partner/agent audiences.
- Coordinate ATL/BTL campaigns, including PR, on-ground, and partnerships.
- Collaborate with local PR and creative agencies for execution.
- Plan and run influencer/KOL campaigns aligned with product priorities.
- Audience & Insight Research.
- Deeply understand Thai customer segments motorbike riders, urban millennials, families, health-conscious groups, and insurance-averse customers.
- Analyze behavioural data, search trends, social conversations, and competitive content.
- Use insights to craft angles that address trust concerns, claims anxiety, and product complexity.
- Cross-functional Collaboration.
- Work with regional team to align on product, campaign, and reporting roadmap.
- Act as the bridge between regional marketing team and local execution.
- Provide local insights to improve messaging, creative, and media targeting.
- 3-5 years experience in content strategy, content marketing, copywriting, or brand communications.
- Experience in insurance, fintech, financial services, comparison platforms, or regulated industries is a strong advantage.
- Familiarity with creative production, influencer outreach, or local event execution.
- Strong understanding of full-funnel marketing and user journey metrics.
- Excellent communication skills in Thai and English.
- Hands-on attitude, flexible, and comfortable working with agencies and central teams.
- Familiarity with Thai consumer behavior and cultural nuances.
- Prior experience in tech, insurance, fintech, or e-commerce preferred.
Job type:
Internship
Salary:
negotiable
- About Us
- Corporate Communication and Branding, a team made up of people exhibiting many different skill-sets all working towards a common goal: to improve MFEC brand and the ways that people perceive it. We are in charge of seizing new opportunities in this VUCA world by working as a connector between many stakeholders. We work on the same page to make things possible and create a current of waves that impact others.
- Support current projects involving writing, editing, researching and reporting
- Draft and edit blog posts, news articles and website copy
- Assist with copywriting for brochures, award submissions, reports and other marketing material
- Research subject matter, competitors, industry and target audience
- Research articles and information related to the subject matter to include in web articles
- Work with the Creative team to identify and understand high-level messaging and strategy
- Monitor trends in client s industries.
- Ability to work well in a team environment
- Excellent writer
- Extremely organized
- Eagerness to learn
- Proficient multitasker
- Responsive to feedback
- Self-motivated
- Knowledge of proper spelling and grammar
- Attentive to detail
- A desire to gain experience in a professional Tech environment.
- What you should know before applying!
- We are a Tech Company; it would be great if you were excited about the Technology industry
- You are able to work in an office, MFEC is currently a hybrid work environment but our team needs to work onsite 5 days per week for powerful collaboration with both inside and outside team
- You have strong organizational skills
- You have collaborative spirit, results driven by the ability to manage multiple priorities and work against deadlines
- You demonstrated creative thinker
- You must be pro-active, and able to operate effectively both independently and within a team
- You must have excellent written, verbal communication, and exceptional interpersonal skills.
- Location: Head Office: Chatuchak, SJ Infinite One Business Complex
Experience:
3 years required
Skills:
Project Management, eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products. This requires good communication and stakeholder management skills across creator team and seller team.
- Responsible for the strategy related to the Thailand affiliate product tool operations. Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products ...
- Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
- Output related responsibilitiesProvide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.;.
- Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
- Minimum Qualifications:Minimum Bachelor's Degree or above.
- High English proficiency is a must along with Thai language proficiency.
- 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
- Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
- Preferred Qualifications:Excellent communication skills, both in team collaboration and with different stakeholders.
- Good ability to solve problems, deal with uncertainties and handle pressure.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
8 years required
Skills:
Backbone, Social media, SEO, English
Job type:
Full-time
Salary:
negotiable
- Understanding of categories and brand objectives for the year.
- Proactively take initiative towards agencies goal for the year.
- Successfully develop liaisons internally and externally with partners & client.
- Excellent trouble shooter and a backbone for the team.
- In depth understanding of the In-house products/software s, to demonstrate the same during client conversations.
- Worked on Award winning work.
- Built high credibility with the team & client.
- Creating new assets, associating with existing content/IPs and maintaining assets to achieve our business goals in a sustainable fashion.
- Working closely with the reporting manager and the client to understand, debrief and execute content briefs with varying turnaround times.
- Managing relationships with external partners to ensure smooth & flawless execution during projects.
- Develop content strategy basis client brief and understanding.
- Collaborate with internal & external teams to plan and develop & deliver content.
- Develop a content calendar that meets client s requirements across multiple touch points and markets.
- Stay up-to-date with developments and generate new ideas to draw audience s attention.
- Performing well under deadlines and being meticulous with detail.
- Proven work experience in Content / Social media in client servicing role.
- Professionals having a blend of strategic thought process, a creative point of view & business quotient to drive content projects.
- Experience in vendor management and people s skills to build equity with partners.
- Hands on experience with MS Office. Point of view on usage of tools like Photoshop will be an added advantage.
- Knowledge of SEO and social media trends and tools.
- Attention to detail.
- Good organizational and time-management skills.
- Minimum 8 years of relevant experience.
- Experience in Media Agency is preferable.
- Excellent writing skills in English.
- Life at WPP Media & Benefits.
- Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
- WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Experience:
2 years required
Skills:
Project Management, Quality Assurance, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
- Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
- Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
- Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
- Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
- Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
- Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
- Minimum QualificationsBachelor's degree or above. Excellent English verbal and written skills.
- In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
- Strong Content analysis, Data Analysis and Reporting skills.
- Strong logical thinking to evaluate the requests and prioritize the tasks. Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
- Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
- Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
- Proficiency in using moderation tools, content management systems and people management systems.
- Preferred QualificationsExperience of leading or working with multi-market teams.
- Experience of implementing projects, strategies or processes in Bytedance.
- Ability to succeed in a fast-paced and diverse environment.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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