เงื่อนไขการค้นหา

ทักษะ:

SAP, Microsoft Office

ประเภทงาน:

งานประจำ

• Acting as a first point of contact, dealing with correspondence and phone calls.
• Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
• Booking and arranging travel, transport and accommodation.
• Organizing events and conferences.
• Administering department budget and provide monthly report.
• Reminding the manager/executive of important task and deadlines.
• Typing, compiling and preparing reports, presentations and correspondence.
• Collating and filling expense.
• Miscellaneous task to support their manager, which will vary according to the sector and to the manager s remit, eg completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting.
• To have responsibility.
• To have a positive attitude.
• To be good interpersonal and services mind.
• Knowledge in SAP, Outlook and Microsoft office.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Develop and maintain relationships with clients to ensure their satisfaction and loyalty.
• Promote forex products and services to potential clients through phone and email communication.
• Conduct research on forex market trends and provide analysis to clients.
• Provide assistance to clients with opening accounts and trading forex.
• Handle customer inquiries and resolve any issues in a timely and efficient manner.
• Work collaboratively with other team members to achieve sales targets and revenue goals.
• Keep accurate records of client interactions and sales activities.
• Stay up-to-date with industry trends and best practices.
• Proven experience in sales,.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Excellent problem-solving and decision-making skills.
• Ability to work in a fast-paced environment and meet sales targets.
• 2 years experience in sales or Forex.
• Age between 25-35 years old.
• Social Security.
• Commission + Performance bonus.
• Transport Allowance.
• 5 days work Monday - Friday 09.00 - 18.00.
• If you are a motivated and results-driven individual with a passion for sales and finance, then we encourage you to apply for this exciting opportunity as a Forex Sales Person.

ทักษะ:

Data Analysis, Power BI, Excel

ประเภทงาน:

งานประจำ

• วิเคราะห์ข้อมูลยอดขาย ผลการดำเนินงาน เปรียบเทียบเป้าหมาย.
• วิเคราะห์ข้อมูลกิจกรรมส่งเสริมการขาย และสรุปรวบรวมผลการจัดกิจกรรมเสนอผู้บริหาร.
• วิเคราะห์ข้อมูลการตลาด อัตราการการเติบโต,ราคา,อายุสินค้า,การกระจาย, การจัดเรียง,การซื้อซ้ำ โดยรวบรวมรายงานทั้งข้อมูลบริษัทและข้อมูลคู่แข่ง ฯลฯ.
• ร่วมจัดทำงบประมาณประจำปี (ยอดขายและกิจกรรมส่งเสริมการขาย).
• ตรวจสอบการจัดทำเงินจูงใจ คอมมิชชั่น รวมถึงผลตอบแทนกิจกรรมส่งเสริมการขาย และนำเสนอผู้บริหาร.
• รวบรวมข้อมูลยอดขายและกิจกรรมส่งเสริมการขาย สินค้าออกใหม่.
• สรุปรวบรวมประมาณการขาย.
• ควบคุมการค่าใช้จ่ายส่งเสริมการขาย เปรียบเทียบงบประมาณ.
• ร่วมวางแผน ปรับปรุงระบบการทำงานกับทีมขายและสนับสนุนการขายที่เกี่ยวข้อง พัฒนารูปแบบรายงานต่างๆให้เป็นมาตรฐานเดียวกันทั่วประเทศ.
• สรุปนโยบายการขาย/กิจกรรมส่งเสริมการขาย และแนวปฏิบัติ ให้ทีมงานที่เกี่ยวข้องปฏิบัติเป็นแนวทางเดียวกัน.
• ดูแลสื่อส่งเสริมการขาย POP-POS พร้อมกับติดตามการจัดการและการนำไปใช้งานให้เกิดประโยชน์อย่างคุ้มค่า.
• จัดทำฐานข้อมูลData ในระบบต่างๆ ของบริษัทให้ถูกต้องครบถ้วน ให้เป็นปัจจุบัน.
• ดูแลการตรวจสอบฐานข้อมูลร้านค้า.
• อื่นๆที่ได้รับมอบหมาย.
• ปริญญาตรี/โท สถิติประยุกต์ ด้านบัญชี การเงิน บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ด้านงานวิเคราะห์ หรือบัญชีบริหารอย่างน้อย 2-5 ปี.
• มีความรู้ในธุรกิจ Fast Moving Consumer Goods (FMCG).
• มีทักษะทางด้านการใช้MS Officeโดยเฉพาะ Excel ขั้นสูง Power Point, Power BI, SQL, Python.

ประเภทงาน:

งานประจำ

• Team and Role Introduction:
• Lazada Regional Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We strive to invest heavily in innovating new solutions to tackle our brands and sellers' pain points and elevate their experience while using our solutions. Marketing Solutions Solution Expert is responsible for sharing the LSS knowledge, strateg ...
• Responsibilities:-Working closely with the commercial team to support the cross border brands and sellers along with sellers in new business model in adopting Lazada Sponsored Solutions' potential in achieving their business objectives
• Liaising with the regional product marketing and product operations team for any product updates, GTM, or external communication in order to capture brands' and sellers' investments
• Being a solution expert for Lazada Sponsored Solutions suite and external media solutions
• Standardizing and optimizing internal Marketing Solutions operational procedures and best practices to drive internal operational excellence and efficiency e.g. media bookings, incentive payout, and more
• Managing projects independently and closely liaising with internal stakeholders across departments (Commercial, General Operations, Finance, Product Operations, and others)
• Preparing and sharing insight with upper management to support and optimize our decision-making processes.
• Requirements/Qualifications(must have):-3-5 years working experience Media and Advertising agency, Consumer Tech, eCommerce Platform, eCommerce Enablers
• Excellent communication (written and verbal) in English and Madarin is required
• Adept with numbers and able to spot actionable insights through data and analytics
• Excellent knowledge of MS Office Suite (Powerpoint/Excel Advanced etc.) is required
• Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity
• Self-driven with excellent project management and coordination skills. Able to drive results in a multi-stakeholder environment
• An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.
• Requirements/Qualifications(good to have):
• Prior experience in eCommerce, performance advertising, and digital marketing is a plus.
• Previous hands-on experience with Google AdWords, Facebook Business Manager, Smartly, Adjust and other marketing tools is a plus.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Advising internal colleagues on core technical concepts and frameworks.
• Advising fellow architects on areas relevant to an area you have depth in.
• Developing a network in the BCG technical community and leveraging it for our clients.
• Developing & Designing Analysing complex IT application landscapes.
• Analysing the status quo and optimization of IT architectures.
• Identifying non-trivial technology decisions facing a client.
• Storytelling about architectural building blocks and their importance.
• Road mapping and business case development.
• Controlling & Managing Reviewing vendor proposals and/or in-flight technical work.
• IT project management and quality assurance.
• Optimizing application development processes.
• What You'll Bring (Experience & Qualifications).
• Extensive technical expertise and knowledge of: Broad exposure on ERP Modernization modules - SAP/Oracle.
• Various technology stacks.
• Mainframe architecture (nice to have, but not must).
• Cloud native applications and cloud services architecture.
• Omnichannel architecture.
• Integration methodologies and tools.
• API and Microservices architecture.
• Structured and unstructured databases and usage patterns.
• High-speed, high-volume, high-frequency transaction processing systems.
• Real-time logging, monitoring and resiliency approaches.
• Disaster recovery and business continuity planning.
• SAP S/4HANAExperience in agile engineering and tooling support.
• Experience in agile engineering and tooling support.
• An agile mindset that moves past blockers and a vision to iteratively migrate to the next/modern set of architecture capabilities with a lens of business benefits/value.
• More than 12 years of experience in software development, technical project management, digital delivery, or technology consulting.
• Ability to bring unique tech perspectives from outside the consulting industry into BCG's typical engagements.
• Leadership potential to transform the consulting industry around interaction with designers, engineers and product owners:
• Progressing thought leadership in deep tech.
• New (but proven) methodologies or ways of working.
• Overview of common development methods and tools DevOps practices and Continuous Improvement.
• Ability to balance dogmatism and pragmatism to guide decision making. Articulate trade-offs and drive high-impact technology decisions on topics including (but not limited to) IaaS/PaaS providers, container orchestration, service mesh, API gateways, and commercial vs. open source software.
• Approaches to managing Architectural debt, Architecture governance and evolution in practice.
• Micro services topologies, including operational concerns such as resiliency, observability, discovery and routing, security etc.

ทักษะ:

Project Management, Excel, Problem Solving

ประเภทงาน:

งานประจำ

• Provide data support to supervisor, HR generalist/business partners, or related parties in order to align compensation decisions.
• Develop, maintain and review career framework and compensation structure.
• Drive compensation programs and initiatives such as annual salary review.
• Compensation analysis, including total cash and equity, for annual programs and other business needs.
• Collaborate with HR Generalist/Business Partners on compensation analysis and projects.
• Manage compensation survey submissions.
• Partner with HR Ops team to provide analytics and reporting, including designing analytics that meet the needs and answer the questions of business leaders.
• Develop and deliver training and communication materials for compensation-related programs.
• Other HR project management.
• Bachelors degree & 3+ years of HR related experience.
• Minimum of 3 years of progressively responsible or directly related experience in compensation or data management/analysis.
• Experience owning all aspects of global job and compensation framework.
• Excellent advanced Excel skills.
• Demonstrated ability analyzing data to drive sounds business decisions.
• Strong project management skills.
• Outstanding analytical, problem solving, and critical thinking skills.
• Attention to detail.
• Strong communication (verbal and written) and interpersonal skills.
• Ability to multi-task and operate well in a fast-paced and rapidly growing environment.

ทักษะ:

Risk Management, Coordinate, Assurance, English

ประเภทงาน:

งานประจำ

• Work with senior team members to oversee and facilitate the implementation of the risk management strategy, policy and governance framework and ensure effective and efficient systems of internal control are implemented within technology.
• Coordinate and Conduct regular technology risk assessments with business team for identified risk, risk mitigating controls, and produce reports.
• Preparing reports and presentations to risk management team.
• Follow up with risk mitigation plan with risk owner.
• Conducting independent risk and scenario analysis from adopting new services, products, and partnerships.
• Performing assurance activities and discover opportunities to improve business operations.
• Providing ad hoc support to the wider Risk Management team as needed.
• Bachelor's Degree in Computer Science or Technology field.
• Able to communicate effectively in both verbal and in written English.
• Proficiency in Microsoft Excel and preparing reports (Vlookup, pivot tables, etc.).
• Excellent communication skills to provide clear advice and guidance to the business on policies, rules and regulations.
• Ability to work on tight deadlines and urgent matters as they arise.
• Ability to work in a fast paced and demanding environment.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Big Data, Problem Solving

ประเภทงาน:

งานประจำ

• Work cohesively in hybrid case teams consisting of BCG/Digital BCG on general IT, digital/technology transformation projects.
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors.
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management.
• Assess current state technology landscape, define target state and develop transition roadmaps.
• Assist, define and drive implementation of technical architectures and proof of concepts.
• Design innovative technology solutions across various projects/clients to solve complex business problems.
• Drive innovation for our clients by leveraging cross-industry views on technology trends.
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.
• What You'll Bring (Experience & Qualifications).
• 10+ years' experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS.
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud).
• Knowledge and exposure to architecting solutions at an enterprise scale.
• Understanding of architecture principles and exposure to architecting modern data platforms.
• Experience leading high performing case/project/delivery teams.
• Experience driving presales, proposal development through to client presentations.
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective.
• Strong analytical skills, problem solving ability and conceptual thinking.
• Excellent communication, storylining, client facing and consulting skills.
• Strategic mindset, presence and senior gravitas.
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications.
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline.
• MBA, Masters or PhD will be highly regarded.
• Flexibility to travel within SEA and Asia Pacific region.

ทักษะ:

Procurement, Coordinate, Multitasking

ประเภทงาน:

งานประจำ

• Ticket and Timeline Management: Monitor and manage project tickets, ensuring tasks are assigned and completed on schedule. Maintain comprehensive project timelines and deadlines.
• Permissions and Procurement: Coordinate with high management to obtain necessary project permissions. Oversee procurement processes, ensuring resources and materials are obtained in a timely and cost-effective manner.
• Document Management: Ensure all project documentation is up to date and in order. As ...
• Stakeholder Communication: Act as a liaison between project teams and external parties, including vendors. Ensure stakeholders are kept informed of project progress and that deadlines are met.
• Support and Coordination: Provide support to project managers and team members, helping to resolve logistical challenges and facilitating smooth communication across the board.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with team members at all levels.
• Knowledge of project management tools and software.
• A proactive approach to problem-solving and the ability to anticipate needs and challenges before they arise.
• Funny and friendly personality, active person who joins company activities.

ทักษะ:

Project Management, Coordinate, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Project management for DOP Expansion and expand to other coverage in line with First mile and Last Mile Expansion.
• Initiate daily, weekly, and annual work plan related to Drop Off Point Expansion Project running properly.
• Develop DOP guideline related to service standard and training needs.
• Support in the process of DOP contracting, implementation, payment, and also DOP materials- Provide technical support for Drop Off Point in regards to daily operation activities.
• Coordinate with internal services to share seller s or DOP feedback then request technical and process improvements.
• Report DOP productivity performance daily and monthly basis, analysis and improve DOP operation.
• Conduct the survey and report the result to concerned departments to enhance DOP seller experiences.
• Bachelor degree graduated in related field.
• Minimum 3 years experiences in logistics, training or project management.
• Excellent computer skills in Microsoft Office, BI.
• Ability to collaborate effectively and work as part of a team.
• Fast learner, assertive and proactive.
• Key skills required: Communication, problem-solving Skill, analytical skill.
• Requirements/Qualifications(good to have):
• Good command in English.
• Experience in project management and analytical skill.

ประเภทงาน:

งานประจำ

• จัดเตรียมเอกสารที่เกี่ยวข้องในการจัดประชุม/สัมมนา/อบรม กับหน่วยงานที่เกี่ยวข้องในแต่ละช่องทางตามแผนงานที่กำหนด.
• สรุปข้อมูล/บันทึกการประชุมให้มีความเข้าใจ และจัดทำรายงานการประชุมและตรวจสอบเอกสารสาคัญต่าง ๆ เพื่อนำเสนอผู้บริหาร.
• รวบรวมข้อมูลแผนการจัดกิจกรรมส่งเสริมการขายประจำเดือนของแต่ละพื้นที่ ข้อมูลอัตรากาลังสายงานเทรดมาร์เก็ตติ้งเพื่อนำเสนอผู้บังคับบัญชา.
• ประสานงาน ติดตามงานของสายงาน Trade Marketing เพื่อทำความเข้าใจในธุรกิจและสายงานที่รับผิดชอบเพื่อให้สามารถรวบรวมข้อมูลต่าง ๆ ได้ตรงตามวัตถุประสงค์.
• ดูแลประสานงานกับหน่วยงานที่เกี่ยวข้องทั้งภายในและภายนอกบริษัทให้แก่ทีมงาน เพื่อให้สามารถดำเนินไปตามวัตถุประสงค์และเป้าหมายของบริษัทฯ.
• งานอื่นๆที่ได้รับมอบหมาย.
• ปริญญาตรีด้านบริหาร/การจัดการหรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานด้านเลขานุการ งานธุรการ การประสานงานอย่างน้อย 3 ปีขึ้นไป.
• มีทักษะในการใช้คอมพิวเตอร์เป็นอย่างดี.
• มีทักษะในการวางแผนงานและจัดลำดับความสำคัญของงาน.
• มีทักษะในการวิเคราะห์ข้อมูลและนำเสนอ.
• มีทักษะด้านภาษาอังกฤษในการสื่อสารเป็นอย่างดี.

ทักษะ:

Accounting, Problem Solving, Microsoft Office

ประเภทงาน:

งานประจำ

• In pace with the GroupM's value proposition and familiar with the company culture.
• Able to ensure the client billing is managed with accuracy and punctuality.
• In six months:
• able to make comments and on the agency's financial performance and involve in the daily operation of the business and hands on in the supporting functions.
• able to ensure the completeness of revenue recognition.
• able to improve the fund collection and minimise the aging debtors.
• In 12 months:
• able to advise the management team on the strategy and deployment of resources in order to facilitate the management of the business.
• What your day job looks like at GroupM:
• Responsible for billings and day-to-day accounting activities.
• Supervise & provide guidance to subordinates.
• Follow up with media team & external parties on cost reconciliation.
• Support and assist month-end closing activities including recognition of revenue.
• Perform ad hoc assignments as required.
• What you'll bring:
• Solid experience accounting experience with MNC environment.
• Exposure in dealing with variety MNC & clients.
• Familiar with SOX requirement.
• Bachelor's Degree in Accounting or relevant disciplines.
• Minimum 10 year relevant experience.
• Experience managing a team.
• Attention to details.
• Work independently, mature and responsible.
• Good leadership, analytical and problem solving skills.
• Well versed in in Microsoft Office applications.
• More about GroupM.
• GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.
• Discover more about GroupM at www.groupm.com
• Follow @GroupMAPAC on Twitter
• Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm.
• About Thailand.
• In a population of 69 million people, Thailand's mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
• GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Perform a high-risk customer onboarding process based on company policy and procedures.
• Periodically evaluate existing high-risk customers according to established company policy.
• and procedures.
• Investigate high-risk customers, report where necessary, and obtain all necessary documentation to complete the customer profile.
• Perform as per company policy in case customers request to increase their daily limit.
• Perform daily operational tasks by complying with the company policy.
• Perform any additional tasks concerning KYC risk analysis.
• Bachelor s degree in any field.
• At least 1 year of working experience in KYC, credit analysis, fraud management, or any related role.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Able to work under pressure and solve problems independently while holding strong organizational skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours and working days (holidays).
• Nice to have:
• Familiar with KYC and AMLO.
• Experience in Digital Assets Market, Capital Market, and Financial Market.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน.

ประเภทงาน:

งานประจำ

• About the Department.
• Job Responsibilities.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you ...
• Apply now and make a difference.
• Competencies.
• Strategise.
• Engage.
• Execute.
• Develop.
• Skills.
• Experience.

ทักษะ:

Compliance, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Define quality standards of OP department and negotiate with each department head to get agreement.
• Perform effective quality assurance (QA) to manage and monitor performance against the target plan for after sales service team.
• Conduct effective QA analysis, summarize performance and key issues, provide service improvement recommendation and deliver reports to Management.
• Ensure that QA criteria and standard are in accordance with scope of Corporate compliance and local laws and regulations, including OIC and SEC.
• Develop follow up action plan to ensure all agreed actions per auditor's recommendations or compliance's review can finish in target.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Manage centralize repository of processes and improve processes to minimize complexities and optimize to promote effective operations.
• Establish and refine operating rhythm of the business process and implementation to improve SLA.
• Identify and implement process governance standard to monitor daily performance and issue investigation.
• Bachelor degree or higher in related fields.
• Experiences in supporting projects in part of data management and analysis.
• Excellence in logical thinking and problem solving.
• Experience in initiate projects and solutions preferred.
• Good Thai and English communication.
• Experience in life insurance or banking industries preferred.

ทักษะ:

Data Analysis, Project Management, eCommerce, Thai, English

ประเภทงาน:

งานประจำ

• Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products.
• Evaluate quality and correct mistake for AI translation result.
• Develop and maintain operational processes for all requirements and enhancements.
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connecting technology, products, operations and other teams to drive for business change.
• A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Able to take ownership of business process, identify customer intent.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.
• Fluently in Thai & English written and verbal communication skill is a must.