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Experience:

1 year required

Skills:

English

Job type:

Full-time

• We are looking for suitably qualified candidates who are ambitious, energetic, dynamic,.
• social media savvy, coupled with excellent communication skills and brimming with up-to-date.
• marketing strategies to join our team.
• As a Project Manager, you will response for manage expectation,timeline, strategic,.
• communicate both internal and external. Also, need strong backgound in SEO and Paid media in.
• intermediate level.
• Cooperate between team and clients.
• Manage team timeline according to client s deadline and team workload.
• Project leading to strategic plan and budget management.
• Effectively communicate and present our online marketing capabilities, our strength and.
• our strategy to meet clients needs.
• Resolve customer inquiries and complaints regarding to campaign performance.
• Identify opportunities to upsell and feedback important clients requirement to the team.
• superior.
• Build and grow good relationships with clients based on trust, credibility and.
• professional respect.
• Report performance to clients on a bi-weekly/monthly basis.
• Bachelor's degree in any field.
• 1-2 years Experiences in sales or Account executive (over 3 years is a.
• plus).
• Exceptional interpersonal skills.
• Good presentation skill.
• Multitasking skill with good time management.
• Background in SEO and Paid Media.
• Work as a team well
• เรากำลังจะย้ายไปสำนักงานใหม่ คือ ตึก CW Tower นะคะ.

Experience:

2 years required

Skills:

Creative Thinking, Project Management, Leadership Skill

Job type:

Full-time

• Lead the planning, production, and execution of multiple projects simultaneously.
• Manage project timelines, budgets, deliverables, and resources.
• Delegate tasks effectively to internal teams (creative, post-production, freelance) and.
• external vendors.
• Act as the primary point of contact between clients, creative teams, and senior management.
• Identify potential risks and proactively offer solutions to keep projects on track.
• Maintain clear and constant communication with all project stakeholders.
• Foster strong relationships with clients and internal teams to ensure smooth collaboration.
• and project success.
• 2-3+ years of experience as a Producer, Project Manager, or in a similar role in the production industry.
• Proven experience managing commercial, branded content, or social media production projects, or project managing accounts of varying sizes.
• Exceptional organizational skills and ability to multitask across multiple projects.
• Extreme attention to detail.
• Strong leadership, team management, and interpersonal skills.
• Excellent relationship-building skills, with the ability to develop and maintain positive client and team relationships.
• Excellent written and verbal communication abilities.
• Thai National.

Job type:

Full-time

• The LIVE Operations team can't get enough of all things live-streaming. From monetisation strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.Responsibilities:1. Sourcing of new Creator Service Providers to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Service Providers and building a strong pipeline with high onb ...
• Minimum Qualifications 1. Bachelor's degree or above. 2. Min. 3 years' experience in content, marketing or partnerships roles in tech & media industry.3. Strong analytical skills and data-driven.4. Good communications and interpersonal skills, able to work in an international and diverse environment.Preferred Qualification1. Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.2. Experience in building and managing a team from scratch is preferred.3. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.

Skills:

Data Analysis, Excel, eCommerce

Job type:

Internship

• we encourage you to apply early.
• Data analysis for Thailand Creator Agency Partner (CAP)/ TikTik Shop Partner (TSP) business.
• PMO for ecosystem special projects, such as live campaign.
• Management of platform incentive resources.
• Strategic planning for the long-term development of Thailand CAP/TSP.
• Actively enrolled university student who is able to commit to working full-time 5 days a week for at least 3 months.
• Strong analytical skills with good proficiency in Microsoft Excel & Google Workspace tools.
• Strong attention to detail and high accountability.
• Preferred Qualifications.
• University student pursuing Masters.
• Experience with eCommerce industry is a plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Electronics, Social media, English

Job type:

Full-time

• Map category and sub categories landscape, and define priority on which segment to be developed in collaboration with merchant and merchandise strategy team.
• Define a go-to market strategy for a category/sub-category.
• Plan, execute and maintain category performance (from acquisition to incubation and development).
• Build a robust team, and manage collaborative and goal-oriented team culture.
• Work with Key Account service team and external service vendors to develop key accounts, and work with Seller Development and Growth team to build clear roadmap to manage long-tail sellers.
• Come up with initiatives to continuously improve competitiveness advantage.
• Minimum Bachelor's degree or above.
• 6+ years experience in relevant categories, with strong networking to brands and big merchants; social media savvy.
• English and Thai proficiency is a must.
• Good interpersonal skills, strong logical thinking, and analytical skills.
• Well connected to big players within the industry.
• Collaborative and open to changes and challenges.

Experience:

1 year required

Skills:

SEO, Google Webmaster Tools, Google Analytics, English, Thai

Job type:

Full-time

• We're a small & effective company full with chilling vibes and cool co-workers. We pride ourselves in our skills and open to adapting towards the changes. We always AB Test in any situation to bring out the best in each individual performance.
• Researching and analyzing to improve a website's ranking on search engines.
• Developing optimization strategies as well as implementing SEO best practices and activities that increase the company's search engine results rankings.
• Monitoring daily performance metrics to understand SEO strategy performance.
• Efficiently communicating with SEO specialists and other SEO teams to align goals.
• Collaborating with others within the SEO department to manage SEO strategy.
• Tracking projects and providing regular reports and progress updates on project status to each project team as well as other SEO members.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Update content and website links for maximum optimization and search engine rankings.
• One to two years of experience in successfully developing and executing SEO campaigns
• Understanding of search engine algorithms and ranking methods
• Experiencing with SEO industry programs, such as Google Analytics or Google Search Console and other third party tools
• Having knowledge of keyword research and SEO concepts
• Excellent written and verbal communication skills (email, phone, etc.)
• Comfortable analyzing high volumes of data on a daily basis
• Familiarity with WordPress or other content management systems.

Skills:

Data Analysis

Job type:

Full-time

• via data analysis of trending, value generating Live Creators.
• b. Bringing in Live Creators outside of the Livestreaming ecosystem to succeed in LIVE c. Good mix of expert Live Creators from rival apps & high value creators across other verticals 2. Development of Live Creator growth plans a. Cultivate strong relationships with Live Creators.
• Strong understanding and capability of LIVE streaming market.
• in relation to KOL Agencys & MCNs.
• b. Key tasks for Live Creators to complete c. Support via resource allocation (visibility, traffic, marketing) d. Direct guidance, consultations and advice to facilitate growth depending on the lifecycle of the Live Creators.
• Celeb/SuperStar/Influencer.
• Novice, Intermediate, Advance.
• e. Showcase incremental growth of key metrics including revenue & watch UV. f. Achieve Live Creator probation pass rate basis key metrics to be achieved within the first 2 months 3. Education a. Create workshops to show Live Creators how to improve.
• b. Internal rules and regulations per vertical 4. Activity in the Ecosystem a. Custom campaign creation b. Active participation in existing campaigns.
• c. Active PK participation d. Build strong showcase of Live Creators to expand the perception and marketing of LIVE e. Minimum core KPI for GLR, Duration.
• f. Income Target achievement via content based solo LIVE 5. Policy support a. Support Creators in ban/unban issues b. Account support.
• minimum Qualifications 1. Bachelor's degree or above. 3-5 years' experience in content, marketing or partnerships roles in tech & media industry.
• Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred. 3. Experience in building and managing a team from scratch is preferred. 4. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
• Strong analytical skills and data-driven. 6. Good communications and interpersonal skills, able to work in an international and diverse environment.

Skills:

Legal, Project Management, English

Job type:

Full-time

• Firmly establish TikTok as a leading brand building and business driving platform in the eyes of all Agency partners.
• Manage the total agency relationship.
• Collaborate with agency influencers as a thought leader to inspire and drive product adoption across the agency as a whole and strategically on key accounts.
• Provide best-in-class client service and partnership across all facets of operating company (both traditional and digital media teams).
• Drive deals to closure, retain and grow revenue thorough media agencies.
• Provide related stakeholders with the highest level of sales and customer service.
• Collaborate with internal teams globally across product, marketing, legal, engineering and sales.
• Facilitate client's ad campaigns from start to finish and support media planning strategies.
• Plan and build compelling story lines and data-driven presentations that are customized to clients business and problems.
• Bachelor's degree or equivalent practical experience.
• 5 years of experience in client management, sales, and related roles in accounts within agencies or large advertisers.
• Experience working with advertising agencies on digital product adoption or digital transformation.
• Preferred qualifications.
• Experience managing and coaching partners, particularly in digital advertising.
• Ability to translate technical or complicated ideas into ordinary and simple terms and stories.
• Strong project management skills.
• Proficient in English language.
• Familiarity with TikTok Advertising products.

Skills:

Branding, Excel, English

Job type:

Full-time

• Analyze advertisement campaign's performance data to offer mid market clients data-driven business insights.
• Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results and up-sell.
• Drive education on ad products & updates and share company best practices as relevant to client or agencies' business.
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
• Spot the growth opportunity for mid market clients by regular performance analysis and escalate business growth findings to all the cross functional team.
• Improve product feature adoption and consistently drive the product improvement from market feedback with product and go-to-market strategy.
• Minimum 5 years of experience in account management roles.
• Experience in managing performance clients or agencies in either SMB or Mid-Market sector.
• Experience managing performance advertisers with a deep understanding of their challenges.
• Proficient in campaign management, setting up and optimization.
• Ability to analyze data and identify insights to assess campaign performance.
• Preferred Qualifications.
• Proactive attitude with excellent data analytical skills in excel.
• Ability to work in a dynamic and fast paced environment while collaborating effectively with cross-functional teams.
• Proficient in English communications.

Skills:

Compliance, Microsoft Office

Job type:

Full-time

• Act as a point of contact for employee relations issues, providing guidance and support to employees and management.
• Investigate and resolve workplace concerns, including conflicts, grievances, and disciplinary actions.
• Ensure compliance with labor laws, company policies, and industry best practices.
• Collaborate with HR and leadership to develop and implement policies that promote a fair and inclusive work environment.
• Conduct exit interviews and analyze trends to improve employee retention and workplace satisfaction.
• Provide training to managers on employee relations, conflict resolution, and workplace ethics.
• Assist in performance management processes, including coaching managers on effective feedback and corrective action strategies.
• Maintain accurate records of employee relations cases and prepare reports for HR leadership.
• The ideal candidate should possess the following background.
• Bachelor s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in employee relations, HR, or a related role.
• Strong knowledge of labor laws, employment regulations, and HR policies.
• Excellent communication, conflict resolution, and interpersonal skills.
• Ability to handle sensitive situations with discretion and professionalism.
• Strong analytical and problem-solving abilities.
• Proficiency in HR software and Microsoft Office Suite.

Job type:

Full-time

• Identify issues, develop hypotheses, gather and interpret data, execute analysis, and present findings for SEA countries according to the business development stage and strategy orientation, including but not limited to seller performance incentive, agent management, business distribution, etc 2. Establish a global merchandise business data analytics system, analyze and interpret merchandises' business data in-depth, monitor all links, find existing problems and assist in developing corresponding solutions 3. Participate in the optimization of the overall business process, promote ...
• Minimum Qualifications1. BA/BS degree preferred. Finance or data analysis majors are preferred. Seller operation experience preferred;2. Excellent ability to analyze and solve problems. Great logical and data sensitivity;3. Good communication and expression ability, executive ability, and anti-pressure ability.4. Based in Thailand, proficiency in Thai will be preferred.

Experience:

No experience required

Skills:

Content Creator, Creative Thinking

Job type:

Full-time

• ค้นหาประสบการณ์ในการทำงานจากทุกๆ ตำแหน่ง พร้อมเป็นใบเบิกทางและโอกาสให้คุณและเราร่วมงานกันในอนาคต เราพร้อมเป็นส่วนหนึ่งที่จะเพิ่มประสบการณ์การทำงาน และเรียนรู้โลกของการทำงานจริงไปพร้อมๆ กัน.
• ต้องมีระยะเวลาในการฝึกงานขั้นต่ำ 2 เดือน.
• ไม่จำกัดเพศ และ มีอายุ 20 ปีขึ้นไป.
• ท่านต้องเตรียมคอมพิวเตอร์พกพาส่วนตัวมาเอง ทางบริษัทไม่มีมอบให้ระหว่างฝึกงาน.
• สามารถร่วมฝึกงานได้ทั้งการฝึกแบบสหกิจศึกษา หรืออยากเพิ่มประสบการณ์การทำงานส่วนตัว.
• ทางบริษัทจะพิจารณาใบสมัคร และหากผ่านการคัดเลือกจะได้รับการติดต่อกลับไปภายใน 3 สัปดาห์.
• หากยังไม่ได้รับการติดต่อกลับภายใน 3 สัปดาห์ แสดงว่าท่านไม่ผ่านการพิจารณา.
• สามารถร่วมฝึกงานได้ทั้งการฝึกแบบสหกิจศึกษา หรืออยากเพิ่มประสบการณ์การทำงานส่วนตัว.

Skills:

English

Job type:

Full-time

• Drive categories specific strategies and business initiatives.
• Overall management of business top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.
• Responsible for identifying, prioritizing and recruiting the merchants in the categories.
• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.).
• Maintain ongoing relationships with category key accounts even after they are onboard.
• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions.
• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons.
• Minimum Bachelor's Degree or above.
• Solid relevant experience with major e-commerce marketplaces with strong connection to local seller resources.
• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape.
• Good communication and leadership skills, hard-working and open-minded.
• Enjoy building things from scratch and getting hands dirty.
• English and local Thai language proficiency required.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Sales, Customer Relationship Management (CRM), Negotiation, English, Thai

Job type:

Full-time

• มีประสบการณ์ดูแลงานขาย/ปิดการขายกับลูกค้าตรงและลูกค้าที่เป็น Goverment ได้.
• พบปะเสนองานขายแก่ลูกค้าใหม่ๆ หรือมีฐานข้อมูลลูกค้าเดิมอยู่แล้ว จะรับพิจารณาเป็นพิเศษ.
• รองรับความต้องการของลูกค้าที่สนใจสื่อโฆษณาแบบใหม่ๆ ในทุกมิติ.
• นำเสนอสื่อแก่ลูกค้าและให้ข้อมูลที่เป็นประโยชน์เพื่อรองรับความต้องการของลูกค้า.
• ส่งรายงานการขายรายสัปดาห์ให้กับผู้จัดการฝ่ายขาย มีทีมที่ปรึกษาเพื่อหาวิธีปิดงานขายให้.
• สนับสนุนข้อมูลให้กับเอเจนซี่สื่อสำหรับแนวทางของสื่อนำเสนอในทุกประเภท.
• ชาย / หญิง / LBGTQ+ (อายุ 22 - 33 ปี).
• วุฒิปริญญาตรี (สื่อโฆษณา การตลาด สื่อสารมวลชน หรืออื่นๆ ที่เกี่ยวข้อง).
• ประสบการณ์ด้านงานขายสื่อนอกบ้านและติดต่อประสานงานขายกับเอเจนซี่.
• ทักษะด้านมนุษยสัมพันธ์ที่แข็งแกร่ง ทำงานร่วมกับทีมงานและพนักงานอื่น ๆ ได้ดี.
• มีความขยัน กระตือรือร้น จัดการงานหลายอย่างและรับมือกับความกดดันได้ดี.
• มีรถยนต์เป็นของตนเอง จะรับพิจารณาเป็นพิเศษ.
• สามารถเดินทางทั่วประเทศได้โดยทางเครื่องบิน.
• มีความหลงใหลในความสำเร็จและประสิทธิภาพในการทำงาน.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Experience:

No experience required

Skills:

Human Resource Management

Job type:

Full-time

• สรรหา สัมภาษณ์เพื่อคัดสรรพนักงานใหม่.
• ฝึกฝนทักษะการทำงาน เพื่อผ่านการคัดเลือกจากฝ่ายการตลาด.
• จัดทำทะเบียนพนักงานใหม่เพื่อทดสอบการคัดเลือกในแต่ละรอบเดือนที่เปิดรับพนักงานใหม่.
• จัดเตรียมจดหมายรายงานตัวให้พนักงานที่ผ่านการทดสอบเพื่อลงสาขาที่ได้รับมอบหมาย.
• จัดทำรายชื่อพนักงานใหม่ในแต่ละสัปดาห์เพื่อรายงานหัวหน้าฝ่ายและหน่วยงานที่เกี่ยวข้อง เกี่ยวกับ รายงานการขาด ลา มาสาย และการเข้าสาขา.
• จัดทำสรุปค่าใช้จ่ายที่เกิดขึ้นในแต่ละสัปดาห์.
• รับผิดชอบงานอื่นๆตามที่ได้รับมอบหมาย.
• ไม่จำกัดเพศ.
• จบการศึกษาระดับปริญาตรีทุกสาขา.
• หากมีประสบการณ์สรรหา PC เข้าห้างสรรพสินค้าหรือมีประสบการณ์ในธุรกิจ FMCG จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะในการเจรจาต่อรอง สื่อสารประสานงานได้ดี.
• ทำงานภายใต้แรงกดดันได้ดี.
• มีอดทนสูง รอบคอบ มีไหวพริบ แก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความยืดหยุ่นเรื่องเวลาการทำงาน (เวลาทำงานปกติ 08.30 - 17.30 น.).

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Join our dynamic team at TikTok Shop - Thai Platform Operation as a Livestream Business Intelligence Intern. In this role, you will play a crucial part in the growth of our Livestream content and revenue. Livestreaming is a pivotal strategic initiative for us, fostering exceptional engagement with audiences. Given the competitive landscape, with particular attention to competitor's market share, we require swift and frequent initiative deployment to maintain and grow our livestream merchants.
• Set up, monitor, and conduct voucher experiments for key live campaigns and projects.
• Provide daily updates on campaign and project performance data.
• Monitor and record competitor campaigns and voucher activities.
• Other adhoc analysis that requires data analytics, basic MS Excel knowledge skills.
• Attention to details.
• Proficiency in data analysis and reporting tools.
• Ability to work efficiently in a fast-paced environment with frequent changes.
• Preferred Qualifications.
• Actively enrolled university student, preferably with Bachelor degree in Marketing, Business Administration, Statistics, Finance or related fields.
• Experience working in Livestreaming or entertainment industry.
• Proven track record of successful campaign management and revenue optimization.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].