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Experience:

1 year required

Skills:

Risk Management, Internal Audit, SAP

Job type:

Full-time

• Gather business and regulatory requirements from stakeholders.
• Provide advisory on Policy and Compliance Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
• o External Regulation, Policy and Control Standard Inventory o End to end process of policy management including policy revision and approval, establishment, acknowledgement, and monitoring overdue policy reviews. o Exception Process o New Regulation a ...
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the PCM module within the GRC platform.
• Develop and execute test cases and UAT scripts for PCM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials such as manuals, quick guides, and e-learning modules.
• Deliver user training sessions and provide adoption support.
• QualificationsBachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For Consultant Level1-3 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
• For Senior Consultant Level5-8 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
• Strong knowledge of Policy and Compliance frameworks and regulatory standards (Basel II/III, BOT, SEC etc.).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
• Strong written and verbal communication, able to engage both technical and business stakeholders.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110918In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

SAP CO, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsA good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Consultant will require a minimum of 3-6 years of experience in SAP CO Module, preferably with 2-3 end to end full life cycle implementations.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 112961In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Finance, Risk Management, English

Job type:

Full-time

• Bachelor s degree or higher in Finance, Economics, Risk Management, Sustainability, Environmental Science, Engineering, or related fields.
• 8-10 years of experience in credit risk, ESG or sustainability risk, or related financial risk areas.
• Experience in corporate banking, project finance, or sectoral due diligence preferred.
• Exposure to climate or transition risk frameworks is a plus.
• Strong knowledge of ESG risk drivers and relevant standards (BOT climate risk, ISSB S2, TCFD, IFC).
• Ability to interpret ESG data, regulatory disclosures, and credit processes.
• Strong analytical, communication, and presentation skills.
• Collaborative, adaptable, and able to influence effectively in English..
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Job type:

Full-time

• ศึกษาและวิเคราะห์ความเป็นไปได้ ในการทำ M&A (เข้าซื้อกิจการ หรือการร่วมทุน หรือการเป็นพันธมิตรทางธุรกิจ) กับบริษัทเป้าหมาย ให้สอดคล้องกับแผนธุรกิจของ SCG Smart Living.
• วิเคราะห์สภาวะอุตสาหกรรม ความสามารถในการแข่งขัน และสถานะทางการเงินของบริษัทต่าง ๆ ในอุตสาหกรรมเป้าหมาย เพื่อคัดเลือกบริษัทเป้าหมายในการทำ M&A.
• จัดทำประมาณการทางการเงิน และประเมินมูลค่าของธุรกิจของบริษัทเป้าหมาย มูลค่า synergies จากการทำ M&A รวมถึงการวิเคราะห์ผลตอบแทนจากการลงทุนเข้าร่วมกระบวนการตรวจสอบกิจการ (due diligence).
• ร่วมกับหน่วยงานต่าง ๆ และที่ปรึกษาของ SCG Smart Living และบริหารจัดการกระบวนการตรวจสอบกิจการให้เป็นไปตามแผนการดำเนินงานของโครงการ.
• กำหนดโครงสร้างการเข้าซื้อกิจการ หรือโครงสร้างการร่วมทุนกับพันธมิตรทางธุรกิจ ที่สอดคล้องกับวัตถุประสงค์ในการทำ M&A โดยพิจารณาปัจจัยด้านผลกระทบทางบัญชี การเงิน ภาษีและกฏหมายเจรจาและร่วมจัดทำสัญญาที่เกี่ยวข้องการการเข้าซื้อกิจการ เช่น Share Purchase Agreement, Joint Venture/Shareholder Agreement.
• จัดทำเอกสารเพื่อนำเสนอและขออนุมัติการลงทุนของ SCG Smart Living และเอกสารที่เกี่ยวข้องกับกระบวนการ M&A.
• Qualifications: จบการศึกษาระดับปริญญาตรี หรือโท ในสาขาบริหารธุรกิจ บัญชีและการเงิน เศรษฐศาสตร์ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ M&A จะได้รับการพิจารณาเป็นพิเศษ.
• มีผลคะแนนภาษาอังกฤษ TOEIC 550 ขึ้นไป.
• มีความเข้าใจบัญชีและการเงิน กฎหมายและภาษีอากร และมีความรู้รอบด้านเกี่ยวกับการบริหารธุรกิจ.
• มีทักษะในการบริหาจัดการงาน เรียงลำดับความสำคัญของงานได้.
• สามารถแก้ปัญหาเฉพาะหน้า และส่งมอบงานได้ภายใต้สภาวะที่กดดัน หรือ เร่งด่วน.
• มีใจรักบริการ มีมนุษยสัมพันธ์ และมีทักษะการประสานงานและสื่อสารดี.

Skills:

DevOps, Telesales

Job type:

Full-time

• Participate in deep technical workshops with data, channel, CMS/CRM, infrastructure, security, and DevOps teams.
• Identify architectural constraints, technical debt, integration limitations, and structural bottlenecks.
• Recommend required adjustments, redesign, or modernization actions.
• Architecture Review & Validation.
• Review and challenge L2 and L3 target architecture designs, covering:.
• Core Engine: Reinforcement learning and digital twin architecture, including required infrastructure, feature/data pipelines, and closed-loop learning mechanisms (immediate priority)..
• Endpoints & Channels: End-to-end integration across telesales, branches, RMs, and mobile app, including workflows and interoperability with BU campaign management systems..
• Action Factory: Design of a scalable next-best-action capability enabling continuous offer creation, experimentation, and marketing operating model shift..
• Ensure architectural alignment with scalability, resilience, regulatory, and operational requirements..
• Profile Requirements.
• 15+ years of enterprise architecture experience in large, complex organizations.
• Proven experience designing AI-enabled decisioning or personalization platforms.
• Experience with reinforcement learning (RL) systems that have been deployed and used in real production environments.
• Strong legacy-to-modern integration experience.
• Experience in regulated financial services environments.
• Ability to engage in deep technical discussions and provide independent architectural judgement.

Experience:

5 years required

Skills:

SAP, Industrial Engineering, Risk Management, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultant across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Bachelor or Master s degree in Information Technology, Business Admistrative,Engineering (Computer Engineering, Industrial Engineering), Computer Scienceor a related field or relevant field, supported by relevant experience.
• Strong functional knowledge of SAP HPM (Hydrocarbon Product Management) within SAP IS-Oil, including QCI (Quantity Conversion Interface) and Silo Tank Management.
• At least 5 years of experience in HPM module configuration.
• Quantity Ware certified consultants are preferred.
• Hands-on experience in SAP MM (Material Management), specifically IM (Inventory Management).
• Experience in ETRM (Energy Trading and Risk Management) integrations to S/4HANA is a plus.
• Strong Oil, Gas, and Chemical industry background.
• Ability to create functional design documents for RICEFW objects and collaborate with the technical team for development.
• Strong consulting and communication skills.
• Experience with S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Good command of English communication.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 113018In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Social media, Microsoft Office, Compliance, Vietnamese, English

Job type:

Full-time

• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Excellent attention to detail and ability to maintain focus during repetitive tasks.
• Strong understanding of social media platforms and various content types.
• Ability to stay current with evolving content policies and guidelines.
• Analytical and critical thinking skills.
• Ability to work in different shifts rotation (24/7 shifts).
• Ability to work on site for 100%.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Fluent in Vietnamese language and B2 level in English.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Which of the following statements best describes your right to work in Thailand?.
• What's your expected monthly basic salary?.
• How much notice are you required to give your current employer?.
• Which of the following languages are you fluent in?.
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
• Generate data sets for production and machine learning purposes.
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content.
• Annotate images in heat graphs or spectrograms to determine sleeping or active states.
• Understand and stay up-to-date with content policies and guidelines.
• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
• Identify content that does not comply with requirements and flag it for action.
• Use basic judgment to perform required tasks effectively and accurately.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Work in a 24/7 shift rotation.

Skills:

Compliance, English

Job type:

Full-time

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

Skills:

Bahasa Indonesia, English

Job type:

Full-time

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

Skills:

Salesforce, SQL, Tableau

Job type:

Full-time

• Extract, compile, and synthesise data from SiteMinder product platform, Salesforce CRM, and Snowflake data warehouse using SQL queries.
• Build and maintain dynamic dashboards in Google Sheets, Tableau, Salesforce to create unified performance visibility.
• Monitor real-time pipeline and performance health metrics across all regions, tracking conversion rates, activation timelines, and customer progression.
• Identify growth opportunities and revenue trends through cross-system data analysis.
• Develop automated reporting frameworks that pull from multiple data sources to track KPIs and operational metrics.
• Analyse customer behaviour patterns and product usage data to optimise onboarding pathways.
• Provide actionable insights that drive growth outcomes and improve conversion metrics.
• Create or manage forecasting models using historical data from Salesforce, Snowflake, and product analytics.
• Partner with leadership to translate data findings into strategic initiatives.
• Support business decision-making with comprehensive performance analytics delivered through intelligent dashboards and reports.
• What you have.
• Technical Proficiency.
• Advanced SQL skills for data extraction, transformation, and analysis.
• Experience with Snowflake data warehouse platform.
• Proficiency in Tableau for data visualisation and dashboard creation.
• Strong expertise in Salesforce CRM for pipeline management and reporting.
• Advanced Google Sheets skills including complex formulas, pivot tables, and data manipulation.
• Experience & Background.
• Experience in operations analytics, revenue operations, or similar role.
• Experience working with SaaS products and CRM systems.
• Advanced proficiency in Salesforce, Tableau, Snowflake, Google Suite.
• Proven SQL skills and experience with data visualisation tools.
• Experience working with multi-region, multi-language operations.
• Track record of driving operational efficiency through data-driven initiatives.
• Experience working across multiple regions/time zones preferred.
• Excellent project management and stakeholder management skills.
• Flexibility of working hours is required.
• Our Perks & Benefits.
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home) / Fully remote.
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Experience:

4 years required

Skills:

SAP, Microsoft Azure, Web Services

Job type:

Full-time

• You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.
• You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.
• You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
• You will analyze your customer s technical needs and execute consumption plans for your assigned customers.
• You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
• You will be a voice of the customer to internal SAP stakeholders.
• You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
• A BTP-CSP Advisor may also be assigned to fulfill a customer s premium subscription services.
• Our Team.
• We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.
• The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other s questions, and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.
• Role Requirements.
• You have 4-6 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
• You have deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
• You have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.) Certifications in enterprise architecture are a plus.
• You have great communication and presentation skills. Familiarity with design thinking methodology is a plus.
• You can navigate complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
• You can continuously learn and adapt to the unique business and cultural practices of each region/country.
• You have a focus on customer service mindset and customer empathy.
• You have a passion for learning new technologies and enjoy problem solving.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Skills:

English

Job type:

Full-time

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

Experience:

2 years required

Skills:

Mandarin, English

Job type:

Full-time

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

Experience:

6 years required

Skills:

SAP, SAP CO, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsA good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Minimum of 6 years of post-qualification experience working with SAP Treasury by completed at least 3-5 end to end full life cycle of SAP TRM implementations.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 112312In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Problem Solving

Job type:

Full-time

• Technical contributions to concept notes, background briefs, internal guidance, and strategic papers related to AI, green skills, youth engagement, LNOB, and gender-responsive climate and economic resilience, including analysis of emerging risks, opportunities, and safeguards.
• Contributions to the development, synthesis, or refinement of knowledge products, learning materials, and analytical briefs capturing lessons learned, good practices, and implementation challenges related to AI, skills, youth leadership, and inclusive ...
• Technical and coordination support to EmPower s youth leadership and innovation pathways, including youth-led analysis, policy inputs, advisory processes, and documentation of youth participation, influence, and learning.
• Analytical and technical inputs related to the responsible, gender-responsive, and inclusive use of AI and digital systems in climate action, disaster risk reduction, resilience, and related sectors, with attention to LNOB and prevention of harm.
• Contributions to EmPower s work on green skills, workforce transitions, including identification of skills demand, access barriers, and inclusion pathways linked to climate-resilient and low-carbon sectors.
• Technical advisory and capacity strengthening support provided to UN Women ROAP, MCOs/COs/PPOs, and partners, including inputs to capacity-building activities, peer learning exchanges, and training materials related to AI, skills, youth, and LNOB.
• Technical inputs to EmPower regional workplans, adaptive management processes, and cross-output coordination, ensuring coherence between AI, skills, youth, value chain, and resilience work.
• Support engagement with relevant regional or thematic platforms and partners, maintenance of structured documentation and knowledge resources, monthly brief progress updates, and a final consultancy report and handover note summarising contributions, learning, and recommendations.
• Payment will be made upon submission of expected outputs and approval of the Programme Coordinator for Gender and Climate Action.
• Consultant s Workplace and Official Travel.
• The consultant will be based in Bangkok. (The contract period is from 15 March 2026 - 31 December 2026. The consultant will work 20 days per month. Travel will be managed following UN Women travel policy.
• Competencies.
• Core Values:Respect for Diversity.
• Integrity.
• Professionalism.
• Core Competencies:Awareness and Sensitivity Regarding Gender Issues.
• Creative Problem Solving.
• Effective Communication.
• Inclusive Collaboration.
• Stakeholder Engagement.
• Leading by Example.
• Please visit this link for more information on UN Women s Core Values and Competencies: https://www.unwomen.org/en/about-us/employment/application-process#_Values
• Master s degree in gender studies, international development, social science, policy, and/or any relevant field directly related to gender equality and the empowerment of women and girls.
• A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Minimum 1 year experience in gender equality programming, youth engagement, climate or environmental action, skills development, digital or AI-enabled development as required.
• Demonstrated experience contributing to regional or multi-country initiatives, including coordination with diverse stakeholders such as UN agencies, government counterparts, civil society, youth networks, academia, or private sector actors as required.
• Proven experience supporting knowledge development, analysis, or learning products, such as briefs, guidance notes, learning summaries, or analytical inputs related to development, climate action, digital transformation, or skills as required.
• Experience integrating gender equality and Leave No One Behind (LNOB) considerations into programme activities, research, policy analysis, or capacity-building initiatives as required.
• Experience supporting youth engagement or participation processes, including youth consultations, advisory mechanisms, innovation challenges, or youth-led initiatives, is a strong asset.
• Strong knowledge of AI, digital technologies, data, or future skills in development or climate contexts as required.
• Regional experience in Asia and the Pacific and/or familiarity with ASEAN or other regional policy processes is an asset.
• Fluency in English or French or Spanish is required.

Job type:

Full-time

• จบการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
• มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
• มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
• มีทักษะการพิมพ์และการใช้แป้นคีย์บอร์ดได้อย่างคล่องแคล่ว (ความเร็วในการพิมพ์ไม่น้อยกว่า 30 คำ/นาที).
• มีความละเอียดรอบคอบในการจัดการข้อมูล และสนใจเรียนรู้เทคโนโลยีใหม่ ๆ.
• มีทักษะการใช้ภาษาไทยที่ดี ทั้งด้านการสื่อสาร การเลือกใช้ถ้อยคำ และการใช้ภาษาอย่างเหมาะสม.
• ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ.
• บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น.
• สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ.
• ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

Skills:

Legal, Negotiation, Problem Solving, English

Job type:

Full-time

• Support the business in understanding and complying with legal and regulatory requirements when launching e-commerce related products and features in Thailand.
• Provide expert advice on a wide range of e-commerce legal matters with a focus on consumer protection, platform liability, B2B and B2C engagement, advertising, influencer marketing, and intellectual property in Thailand.
• Partner closely with local and international stakeholders in legal, privacy, and public policy, to deliver projects against short timeframes, setting appropriate priori ...
• Review and implement consumer disclosures, policies, and terms and conditions applicable to our users/customers/partners.
• Monitor and advise on legal and regulatory developments in e-commerce.
• Engage, instruct, and manage external counsel as necessary.
• Minimum Qualifications:Bachelor of Laws' degree and qualification to practice law in Thailand.
• Experience & knowledge relating to platform liability, intellectual property, consumer protection, regulatory and compliance schemes applicable to new technology, e-commerce, and logistics products and customer/third party agreements.
• Solid experience in drafting and negotiation of agreements across e-commerce, logistics, retail, creative, and/or advertising industries.
• Strong collaboration, documentation, presentation, and communication skills.
• Strong sense of problem solving and proactive work ethic.
• Strong communications skills and high professional fluency in Thai and English as you will need to review and draft documents and engage with stakeholders in both languages.
• Preferred Qualifications:Deep knowledge of and familiarity with laws as it applies to platform providers, E-Commerce platforms and logistics platforms.
• Ability to work independently on multiple projects in a fast-paced environment.
• Experience working in an international team.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Job type:

Full-time

Additional InformationDue to the high volume of applications received, only successful candidates will be contacted. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Experience:

3 years required

Skills:

Digital Marketing, Negotiation, Project Management, Market Planning, English

Job type:

Full-time

• วางแผนและคุมโปรเจกต์ Digital ( Ads / Website / Campaign).
• กำหนด Strategy ร่วมกับทีม และสามารถเสนอแนวทางให้ลูกค้าได้.
• บริหาร Timeline / Scope / Budget / Resource.
• ประสานงานทีม Dev / SEO / Ads / Design / Content.
• วิเคราะห์ Performance และจัดทำ Report ให้ลูกค้า.
• บริหารความคาดหวังลูกค้า และแก้ปัญหาเชิงกลยุทธ์.
• ประสบการณ์ Project Management 3 ปีขึ้นไป (สาย Digital / Agency จะพิจารณาเป็นพิเศษ) ไม่ถึง3 คุยกันก่อนได้.
• มีความรู้ Performance Ads (Google / Meta / ฯลฯ) ระดับทำงานจริง.
• สามารถวาง Strategy เอง ไม่ใช่แค่ตาม brief.
• อ่าน Data / Dashboard / Report เป็น และสื่อสารกับลูกค้าได้ดี.
• มี Leadership คุมทีมได้ และรับมือกับงานหลายโปรเจกต์พร้อมกันได้.
• สิ่งที่คุณจะได้.
• ได้ทำงานกับ ลูกค้าจริง / โปรเจกต์จริงที่มี impact ต่อธุรกิจจริง.
• มีอำนาจตัดสินใจเชิงกลยุทธ์.
• วัฒนธรรมองค์กรเน้นผลลัพธ์ ไม่ micromanage.
• ( WFH ทุกศุกร์ อนาคตจะมีเพิ่ม อีก 1 วัน )
• สถานที่ทำงาน: CW Tower ใกล้ MRT ศูนย์วัฒนธรรมไทย.