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Experience:

2 years required

Skills:

Finance, Accounts Payable, Compliance, English

Job type:

Full-time

• Conduct regular reconciliations of reports to ensure accuracy and completeness of financial records.
• Manage the payment process, including initiating payments, verifying payment details, and.
• reconciling accounts payable transactions.
• Ensure compliance with relevant regulations and internal controls governing transactions.
• Assist in processing finance transactions, including document review, data entry, and verification of transaction details.
• Serve as a point of contact for clients regarding consignment finance transactions, addressing inquiries, and providing assistance as needed.
• Collaborate with cross-functional teams, including procurement, finance, and operations, to support project objectives and initiatives.
• Monitor outstanding balances, follow up on pending payments, and support credit control processes.
• Prepare regular reports for internal stakeholders and external partners as required.
• Participate in process improvement initiatives to enhance efficiency, accuracy, and compliance in finance operations.
• Provide ad-hoc financial analysis and reporting to support business decision-making.
• Requirements: Bachelor s Degree or higher in Business Administration, Finance, Accounting, Management and Economics (Fresh Graduate is welcome.).
• At least 0-2 years of experience in such as Auditing, Consulting, Retails firms.
• Good in MS office program and Proficient in Microsoft Office Excel.
• Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
• Strong attention to detail and ability to maintain accuracy in transaction processing and documentation.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues.
• Good command of English communication.

Experience:

2 years required

Skills:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

Job type:

Full-time

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

Experience:

1 year required

Job type:

Full-time

• ประสานงานกับบริษัทขนส่ง (3PL) เช่น J&T, Kerry, Deliveree, Grab.
• จัดเตรียมเอกสาร ใบปะหน้า / ปริ้นท์ Label และจัดทำรายการติดตามพัสดุ (Tracking Records).
• ดูแลงานแพ็คสินค้าและประสานการส่งออกสินค้า.
• พูดคุยประสานงานกับทีมเซลล์และทีมดูและลูกค้า เพื่อติดตามสถานะคำสั่งซื้อ.
• จัดทำรายงานและบันทึกข้อมูลใน Excel หรือ Google Sheets.
• สถานที่ทำงาน: โกดังสหไทย, บางพลีใหญ่, สมุทรปราการ (https://share.google/aGIvw95A0nXLn8KaV).
• วันและเวลาทำงาน: วันจันทร์ - เสาร์ เวลา 9:00 - 18:00 น..

Experience:

1 year required

Skills:

Excel, Import / Export, English

Job type:

Full-time

• Update vessel schedule 3 weeks a month. (Pivot table Excel).
• Check the quantity issued shipping schedule and update the shipping schedule.
• Issued shipping advice and updated shipping advice (add B/L number for vessel that ATS in shipping scheduled: excel).
• Follow up tracking vessel and update information to team and customers.
• Managed container damage cases from start to finish complete, Send container damage claims to EGA and managed within 30 days and summary reports to the manager 25th every end of the month.
• Making problem solution presentations in case sent to customers (in case). Strategy for Payment Support.
• Manage Bonded warehouse ( in-out), and consignment Stock until completed process (all process) and report to the CEORecord the work process step by step in all cases. (Coordinate with EGA and FG).
• Report inventory for suppliers after inbound/outbound.
• Bonded warehouse rental rental..
• Coordinate with the payment departmentDouble the B/L document.
• Update ETA and follow up payment plan/document plan (In case).
• Coordinate with the payment department for support information.
• Bachelor degree in any relate field.
• Have at least 1 year of experience working in the logistics field.
• Have an understanding of logistics operations.
• Able to speak and write in English.
• Able to use Microsoft Excel.

Experience:

No experience required

Job type:

Full-time

• สามารถดูแลลูกค้าอยู่ในช่องทางต่าง ๆ (Line, FB, Email) พร้อมสรุป และรวบรวมข้อมูลลูกค้าอย่างครบถ้วน เป็นระเบียบ.
• แนะนำสินค้าและการใช้งานของวัสดุได้อย่างดี.
• ดูแลสต็อกชิ้นงานตัวอย่างวัสดุ ติด tag ข้อมูลที่ถูกต้องให้แต่ละชิ้นตัวอย่าง และมีของครบถ้วนอยู่เสมอ.
• จัดเตรียม/จัดส่ง ชิ้นตัวอย่าง และอัพเดตสถานะการจัดส่งให้กับลูกค้า.
• จัดเตรียมใบเสนอราคา และนำส่งทีมงานอาวุโสเพื่อการอนุมัติ ก่อนส่งให้ลูกค้า.
• ส่งใบเสนอราคา อัพเดตสถานะใบเสนอราคา และประสานงานกับลูกค้าในสถานะสินค้า.
• ประสานงานกับทีมงานฝ่ายผลิตในเรื่องสถานะรายการสั่งซื้อ (order), ข้อมูลผู้รับสินค้า / ใบส่งของ.
• ประสานงานกับทีมงานฝ่ายผลิต เรื่องสต๊อกสินค้าที่มีพร้อมส่ง และเรื่องตัวอย่างที่จะต้องผลิตเพิ่มใน stock.
• รวบรวมเอกสารทั้งหมด เพื่อนำส่งการทำบัญชี.
• สามารถทำงานนอกสถานที่ได้ และแนะนำสินค้าให้เหมาะสมตามงานลูกค้าได้.
• ดูและเรื่องการจัดซื้อวัตถุดิบ และอุปกรณ์ที่เกี่ยวข้องต่างๆ.
• ดูแลความเรียบร้อยของ product display และพื้นที่ทำงาน.
• ดูแลงานอื่นๆ ที่ได้รับมอบหมายอย่างมีประสิทธิภาพ.
• จบการศึกษาระดับปริญญาตรีในสาขาใดก็ได้.
• มีประสบการณ์อย่างน้อย 1 ปีในด้านการจัดการ การขาย การตลาด หรือสาขาที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี ทั้งการเขียนและการพูด (ภาษาไทยและภาษาอังกฤษ).
• มีความสนใจในด้านการสร้างแบรนด์ และเรื่องความยั่งยืน.
• มีทัศนคติที่พร้อมเติบโต (Growth Mindset) พร้อมทั้งความอยากเรียนรู้และมองโลกในแง่บวก.
• มีความรับผิดชอบ มีวินัย ใส่ใจในรายละเอียด และมีจิตวิญญาณของการให้บริการ.
• มีความเป็นมิตร มั่นใจ และสามารถทำงานคนเดียวและทำงานร่วมกับผู้อื่นได้ดี.
• มีความคิดเชิงกลยุทธ์ และสามารถวิเคราะห์และระบุแนวโน้มต่างๆ ได้.
• มีทักษะการแก้ปัญหา และสามารถเผชิญหน้ากับอุปสรรคได้ดี.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• บริหารและประสานงานผู้ให้บริการขนส่งให้สอดคล้องกับความต้องการลูกค้า พร้อมดูแลความสัมพันธ์ลูกค้าและ Vendor.
• ติดตาม แก้ไข และสื่อสารปัญหาหน้างาน รวมถึงยกระดับประเด็นที่เกี่ยวข้องกับทีมภายใน.
• ควบคุมการปฏิบัติงานให้เป็นไปตามกฎหมายขนส่ง มาตรฐานความปลอดภัย และนโยบายบริษัท.
• ติดตามและผลักดัน KPI ตามสัญญา เช่น POD Return, On-time Delivery, Customer Complaint และ CAPA.
• วิเคราะห์สาเหตุปัญหา จัดทำ Corrective & Preventive Action ร่วมกับ Vendor และทีมที่เกี่ยวข้อง.
• จัดทำและวิเคราะห์รายงาน KPI การให้บริการและต้นทุนขนส่ง พร้อม Action Plan ปิด Gap.
• ริเริ่มโครงการลดต้นทุนและปรับปรุงกระบวนการ เพื่อเพิ่มประสิทธิภาพ ลด Empty Run และเพิ่ม Automation.
• วางแผนกำลังรถ เส้นทาง และติดตามสถานะงานขนส่ง รวมถึงบริหารเหตุฉุกเฉิน.
• ควบคุมการใช้รถ การดูแลสภาพรถ และบริหารผู้รับเหมาช่วงให้มีประสิทธิภาพด้านต้นทุนและคุณภาพ.
• สื่อสารและทำงานร่วมกับทีมภายใน-ภายนอกอย่างมืออาชีพ ส่งเสริมวัฒนธรรมการทำงานเชิงบวก.
• KPI หลัก.
• POD Return On-time.
• Customer Complaint / Claim และอัตราเคสซ้ำ.
• On-time Delivery / Pickup.
• Transport Cost per shipment/route และผลลัพธ์ Cost Saving.
• Utilization Rate / Empty Run Reduction.
• CAPA Closure Rate.
• ทักษะที่ต้องการ (Skills).
• ทักษะการเจรจาและบริหาร Vendor/ผู้รับเหมาช่วง.
• วิเคราะห์ KPI และต้นทุน พร้อมสรุปแผนแก้ไขได้ชัดเจน.
• ประสานงานหลายฝ่ายได้ดี.
• ความรู้กฎหมายขนส่งและความปลอดภัย.
• ใช้ Excel/Google Sheet และระบบ TMS/WMS ได้..

Experience:

No experience required

Skills:

Microsoft Office, Thai

Job type:

Full-time

• ประชาสัมพันธ์ และนำเสนอโปรโมชั่นของบริษัทให้ลูกค้ารับทราบ.
• ประสานงานและสนับสนุนงานของฝ่ายขาย.
• บันทึกข้อมูลของลูกค้าลงในระบบจัดเก็บข้อมูลของบริษัท.
• ช่วยจัดเตรียมและสรุปข้อมูลตามความต้องการของลูกค้า รวมทั้งแนะนำผลิตภัณฑ์และการบริการที่เหมาะสม.
• ติดต่อประสานงานกับฝ่ายอื่นๆ ภายในบริษัทและบริษัทในเครือ เช่น ฝ่ายบัญชี ฝ่ายปฏิบัติการ เป็นต้น.
• เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพและปริมลทล (หรือต่างจังหวัดเป็นบางครั้ง).
• ไม่จำกัดเพศ อายุ 18 -38 ปี [เปิดรับเด็กจบใหม่].
• มีความซื่อสัตย์ ขยัน อดทนและรับผิดชอบงานให้ทันตามกรอบเวลาที่กำหนด.
• มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้ตลอดเวลา.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและทักษะในการทำงานร่วมกับผู้อื่นได้.
• สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดี เช่น Excel, Word, Web, Email.
• หากมีประสบการณ์ทำงานที่เกี่ยวข้องกับฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
• หากสามารถขับรถยนต์หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่ สามารถเดินทางไปประสานงานนอกสถานที่ได้ (ถ้ามี) จะได้รับการพิจารณาเป็นพิเศษ.
• ผลตอบแทนและสวัสดิการ (Benefits).
• รายได้ตามตกลง(ไม่รวม โบนัสรายไตรมาส เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
• สิทธิประกันสังคมและสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลงานของทีม).
• เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• BKK French Touch Co., Ltd. is a leading private event and experience company in Thailand, specializing in corporate events, team building, bachelor and hen parties, and premium transportation services.
• With over 20 years of experience, we operate multiple brands and manage a fast growing, international team. Structure, discipline, and clear processes are essential to our success.
• About the role.
• We are looking for a highly organized and proactive HR Generalist to manage and structure all HR related processes of the company.
• This role works directly with the CEO and senior management and plays a key role in recruitment, HR administration, internal rules enforcement, and staff coordination.
• This is a hands on HR position, not a theoretical role.
• Main missions.
• The role is structured around two core missions.
• Mission 1: Recruitment and Talent Acquisition.
• You will be fully responsible for managing the recruitment pipeline for employees and interns.
• Employee recruitment.
• Create and update job descriptions based on company needs
• Post job offers on relevant recruitment platforms
• Source and contact potential candidates
• Screen applications and CVs
• Arrange and conduct first round interviews
• Prepare clear interview summaries and candidate evaluations
• Shortlist candidates and organize final interviews with senior management
• Participate actively in the recruitment decision process.
• Intern recruitment.
• Create internship job descriptions and missions
• Post internship offers on internship platforms and university portals
• Contact and screen internship candidates
• Conduct first interviews for interns
• Prepare interview summaries and recommendations
• Coordinate final interviews with management
• Ensure internship agreements comply with company rules and local regulations.
• Mission 2: HR Administration and Internal Management.
• You will manage the daily HR operations of the company and ensure internal discipline and compliance.
• HR operations.
• Manage employee holidays, absences, and attendance tracking
• Maintain HR records and employee files
• Manage fingerprint attendance reports and follow up on irregularities
• Monitor probation periods and contract timelines
• Ensure company rules and internal procedures are properly followed
• Support conflict resolution and internal HR matters when needed.
• Intern management.
• Monitor intern attendance, behavior, and performance
• Ensure interns respect company rules and schedules
• Act as the HR point of contact for interns
• Report any issues to management with clear facts and solutions.
• Visa and work permit support.
• Assist in preparing documents for visas and work permits for foreign staff
• Work closely with lawyers and external agencies handling work permits and visas
• Follow up on timelines, renewals, and compliance requirements.
• Administrative HR support.
• Prepare and organize HR related documents
• Support management with HR reporting and internal documentation
• Ensure all HR files are structured, updated, and easily accessible.
• Additional responsibilities.
• Assist the CEO daily with scheduling, coordination, and administrative tasks
• Support senior management when needed
• Occasionally assist during company events or client activities when required
• Act as a reliable internal coordinator in a fast paced event environment.
• Profile required.
• Thai national only
• Excellent English communication skills, spoken and written
• Strong organizational skills and attention to detail
• Structured, disciplined, and reliable personality
• Proactive mindset with problem solving ability
• Comfortable working directly with top management
• Able to multitask and work in a fast paced environment
• Experience in HR or recruitment is a strong advantage
• Ability to ride a motorbike is a plus.
• Why join us.
• Direct exposure to CEO and senior management
• Real responsibility and fast learning curve
• Structured company with clear processes and standards
• Competitive salary based on experience
• Business travel expenses covered when required
• Free team lunches every Friday
• Dynamic, international, and growth oriented environment.
• Email: [email protected]
• Location: 39/4 Soi Atthakrawi 1, Sukhumvit 26, Khlong Toei, Bangkok 10110
• Phone: 0634622525
• Website: https://www.bkkfrenchtouch.com/.

Skills:

Microsoft Office, Project Management, English

Job type:

Full-time

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, Manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• About you.
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

5 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Manage supplier relationships, coordinate import and domestic operations, and ensure optimal execution of purchases and shipments. Act as the key reference for import compliance, customs, and regulatory matters (including FDA). Work closely with the Warehouse & Inventory Manager to translate demand plans into optimized purchasing decisions while maximizing container capacity and controlling costs. Support administrative operations in collaboration with the Supply Chain Administrative Coordinator and step in during their absence. Handle claims as needed.
• Supplier Relationship & Procurement.
• Maintain and develop relationships with domestic and international suppliers.
• Negotiate prices, terms, and conditions on growth products.
• Confirm POs and ensure correct pricing and terms are applied.
• Cost-estimation (DDP).
• Track supplier performance and escalate issues when necessary.
• Import Operations & Compliance.
• Serve as the main reference for import operations, customs, and regulatory compliance (including FDA where applicable).
• Ensure smooth execution of import shipments and timely delivery.
• Coordinate with freight forwarders, shipping companies, carriers and ensure prices applied match negotiated terms before.
• Prepare and check import documentation (BL, commercial invoice, certificates of origin, COC, COA, customs declarations, LPI, Import license, factory certificates etc.).
• Manage all the non-regular shipments: by A/F, cross-bordering, registered & non registered products sample, NPD etc.
• Ensure compliance with all import/export regulations and company policies.
• Receive demand plans/stock requirements from Warehouse & Inventory Manager and translate demand plan needs into optimized purchase orders.
• Challenge demand plans when opportunities exist to optimize costs or shipment efficiency.
• Administrative Coordination.
• Collaborate closely with the Supply Chain Administrative Coordinator to ensure correct documentation.
• Archives and ensure all documents are complete for accounting purposes for all international shipments and submit documents on time.
• Provide reports on purchase & shipments status to the Supply Chain Manager.
• In the Coordinator s absence, take over administrative tasks.
• Claims & Issue Resolution.
• Manage supplier and carrier claims, including communication, evidence collection, and resolution tracking.
• Support customer claims related to procurement, import issues and quality.
• Ensure corrective actions are implemented and documented.
• Reporting & Continuous Improvement.
• Monitor KPIs such as on-time delivery, supplier performance, import compliance, and cost efficiency.
• Provide regular reports to the Supply Chain Manager.
• Suggest process improvements to optimize procurement, import, and shipment workflows.
• Supply Chain Manager (supervision, reporting).
• Supply Chain Administrative Coordinator (daily coordination, backup support).
• Warehouse & Inventory Manager (demand planning, stock management).
• Finance / Accounting (billing statement verification, PO compliance).
• Local and international suppliers.
• Freight forwarders / carriers.
• Customs authorities / FDA authorities.

Job type:

Full-time

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• n/a.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Change Management, Communication, Consumer Markets, Cost Management, Creativity, Customer Relations, Customer Service Excellence, Embracing Change, Emotional Regulation, Empathy, Global Supply Chain, Inclusion, Intellectual Curiosity, Lean Product Development, Learning Agility, Manufacturing Strategy, Market Analysis, Operational Performance Management (OPM), Optimism, Pricing Strategy {+ 9 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Skills:

English

Job type:

Full-time

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.
• Preferred skills.
• N/A.
• Minimum years experience required.
• 10 years and above.
• Additional application instructions.
• Good English Communication.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism {+ 24 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

3 years required

Skills:

Compliance, Multitasking

Job type:

Full-time

• Ensure that all regulatory activities are completed following best practices and in a consistent manner across projects.
• Support supply-related projects by providing regulatory guidance to ensure manufacturing sites can implement changes as planned. Proactively address unforeseen issues and deliver timely regulatory solutions to maintain compliance and project timelines.
• Collaborate effectively with cross-functional teams including Safety, Quality, Medical, Marketing, Supply, Packaging, and R&D to support project needs and manage stakeh ...
• Work with local regulatory teams to identify key requirements and ensure submission needs are clearly defined and delivered on time.
• Deliver dossiers and technical files within agreed timelines, coordinating with partner functions to provide complete and accurate information for consistent project updates.
• Ensure high quality and accuracy of dossiers against agreed requirements, highlighting any potential issues and working with authoring functions and local regulatory authorities (LRA).
• Support efforts to refine regulatory processes and procedures to optimize efficiency.
• The experience we're looking for.
• Proven track record with at least 3 years in regulatory affairs, showcasing full proficiency in this role's requirements.
• Proficient in multitasking, executing tasks under pressure, and making objective decisions when faced with complex issues.
• Acute business acumen accompanied by commercial awareness.
• Demonstrated ability to cultivate insights from consumer interactions and translate them into strategic actions.
• Skilled in collaborating with teams across various functions, fostering an environment of partnership building.
• Agility to adapt to the ever-evolving technological landscape, complemented by a mindset that seeks to improve and advance current processes.
• Experience with product lifecycle management, intellectual property, and innovative workflows.
• The skills for success.
• Task Execution Under Pressure, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, R&D, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

1 year required

Skills:

SAP

Job type:

Full-time

• Conduct session of business and regulatory requirements from stakeholders and finalise the requirements.
• Provide advisory on Operational Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.Operational Risk Management Framework and Matrix.
• Operational Risk Management Workflow from end to end including identification, assessment, monitoring, escalation and reporting.
• Operational Risk Indicators.
• Operational Risk Inventory and Controls.
• Operational Risk Dashboard.
• Incident Management Activities from end-to-end process.
• Translate requirements into system specifications and user stories.
• Lead the workshops with client stakeholders and solve the issues properly with good practices and knowledge sharing.
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the ORM module within the GRC platform.
• Develop, execute and manage test cases & scripts and UAT for ORM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials (such as manuals, quick guides, and e-learning modules) and conduct the trainings.
• Support change management activities for ORM module to ensure effective adoption.
• Manage project delivery, budgets, risks, key stakeholders and communications with clients.
• Supervise and coach junior consultants, reviewing work products to ensure quality and consistency.
• Contribute to business development through proposals, client presentations, and thought leadership.
• Your Role as a Leader.
• Build and lead diverse teams, providing coaching and development opportunities to junior staff.
• Collaborate across service lines to deliver integrated solutions to clients.
• Inspire confidence and trust in clients through strong stakeholder engagement and communication.
• Drive superior outcomes by aligning project objectives with client strategic priorities.
• Demonstrate integrity, accountability, and inclusive leadership values.
• Bachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For Consultant level 1-3 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector. For Senior Consultant and Manager level 5-8 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector.Strong knowledge of ERM frameworks (COSO ORM, ISO 31000) and regulatory standards (Basel II/III, BOT).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical Skills.
• Exposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft Skills.
• Strong client-facing skills with ability to influence and consult at management levels.
• Excellent presentation, facilitation, and communication skills.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Critical thinking, strong problem-solving and conflict resolution capabilities.
• Industry Focus: FSI.
• Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry. Requisition ID: 112355In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Finance, Accounting, English

Job type:

Full-time

• Customer Experience & Quality: Listen to our users! You will analyze customer surveys and audit our service quality to help us provide the best experience across all channels.
• Fraud Investigation & Prevention: Review real-time (online) and offline fraudulent activities through our internal case center. You will investigate suspicious cases and help the company conduct loss recovery.
• System Support & Admin: Perform supportive administrative tasks to maintain and mana ...
• Data & Reporting: Track performance data and create reports to share insights on finance, quality, and fraudulent trends with the team.
• Payment & Escalation Support: Solve complex payment issues escalated by Customer Service teams (L3 Support). You will investigate technical payment errors and ensure they are resolved for our users.
• Seller Finance & Invoicing: Assist sellers with issuing invoices and support their reconciliation process. You will help manage bank statements and ensure all bank transfers match our system records.
• Who We Are Looking For: Fresh graduates from any field are welcome to apply (Finance or Accounting backgrounds are a plus for Payment roles).
• Good command of English and Thai (written and spoken).
• High attention to detail; you are able to spot mistakes, mismatched numbers, or suspicious patterns easily.
• Proficient in Microsoft Excel or Google Sheets (you will work with data daily).
• Logical thinking skills with the ability to make fair decisions based on data.
• Strong work ethics, responsibility, and a positive attitude toward learning.
• Able to work in a fast-paced environment and handle repetitive tasks with high accuracy.
• Self-motivated and able to follow through on assigned projects.

Skills:

Excel

Job type:

Full-time

• Data-Driven Optimization: Analyze complex operational datasets to pinpoint inefficiencies and identify high-impact opportunities for process improvement.
• Strategic Project Support: Contribute to the design and execution of productivity-driven projects, ensuring that operational enhancements are scalable and effective.
• Performance Visibility: Develop and maintain comprehensive reports and executive dashboards to track key performance indicators (KPIs) and drive transparency across the organization.
• Cross-Functional Collaboration: Act as a key liaison between Operations, Product, Business Intelligence (BI), and Support teams to ensure seamless integration of new initiatives.
• Process Standardization: Facilitate the creation and documentation of Standard Operating Procedures (SOPs) and manage the clear communication of process updates to all relevant stakeholders.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Process Architect: You enjoy deconstructing workflows and finding smarter, more efficient ways to achieve organizational goals.
• Collaborative Partner: You excel at working across departments, building strong professional relationships to solve multifaceted problems.
• Clear Communicator: You can translate technical data or complex processes into clear, concise documentation and presentations for any audience.
• Methodical Thinker: You are highly organized and disciplined, ensuring that every project and report meets the highest standards of accuracy and professional quality.

Skills:

Problem Solving, Excel

Job type:

Full-time

• Operational Excellence: Support the end-to-end daily operations of our Hubs and SOCs, ensuring all processes are executed with precision and reliability.
• Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency. You will play a key role in aligning resources to consistently meet and exceed service level targets.
• Strategic Coordination: Serve as a vital link between drivers, supervisors, and internal stakeholders to ensure seamless communication and operational alignment.
• Insights & Performance: Transform ground-level data into actionable insights. You will analyze operational trends to identify bottlenecks and implement continuous improvement initiatives.
• Adaptive Problem Solving: Manage diverse ad-hoc operational challenges with a solutions-oriented mindset, ensuring business continuity in a dynamic environment.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Articulate Communicator: You can convey complex information clearly and professionally to stakeholders at all levels, from field staff to management.
• Analytical Mindset: You are skilled at interpreting data to tell a story, using metrics to drive informed decision-making and process enhancements.
• Results-Driven: You are a proactive professional who takes ownership of tasks and is committed to delivering high-quality outcomes.
• Resilient & Agile: You excel in fast-paced, high-pressure environments and can pivot your focus effectively as priorities evolve.

Skills:

Finance, Social media, Excel, English

Job type:

Full-time

• Planning & Manpower (WFM): Plan and manage manpower budgets and headcount requirements. You will learn to schedule shifts and plan manpower to ensure smooth operations for our teams.
• Knowledge Management (KM): Develop SOPs (standard procedures), manage the Help Center portal, and create knowledge-sharing initiatives.
• Finance & Reconciliation: Perform financial reconciliation for logistics, marketing packages, and digital products. You will manage wallet adjustments and resolve payme ...
• Seller & Key Account Support: Interact directly with sellers and internal teams to solve operational issues and help sellers improve their performance on our platform.
• User Experience & Analysis: Use data from surveys and social media to improve local processes, conduct competitor analysis, and enhance the overall customer experience.
• Tech & Chatbot Management: Handle chatbot features, analyze scripts, and manage taskbot setups to provide instant and effective answers to our users.
• Who We Are Looking For: Fresh graduates from any field (Business, Finance, or Arts we value your attitude and logic most!).
• Good command of English and Thai (both written and spoken).
• Organized & Detail-oriented: You enjoy making plans and double-checking that every detail is correct.
• Logical Thinker: You can break down a complex problem into a simple, step-by-step solution.
• Proficient in Excel or Google Sheets: You are comfortable working with data, tables, and basic formulas.
• Eager to Learn: You are excited to learn about business operations, budgeting, and system management.
• Team Player: You enjoy coordinating with different departments to get things done.

Job type:

Full-time

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• N/A.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review {+ 26 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.