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Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Experience:

3 years required

Skills:

Finance, eCommerce, English

Job type:

Full-time

• Respond promptly and effectively to clients inquiries via calls, chats, and emails.
• Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
• Facilitating a seamless flow by acting as a liaison between clients and internal teams.
• Proactively gather client feedback, analyze trends, and identify where to improve our service.
• Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
• Back office - Ecommerce Orders Management.
• Oversee the order management function and order validation process.
• Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
• Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
• Efficiently manage and track orders, to ensure smooth processing and timely delivery.
• Regularly connect with external couriers for shipment management.
• Reporting.
• Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
• Analyze and report on the performance of each communication channel.
• The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
• At least 3 years of experience with proven skills in a customer services area or related field.
• Fluent in both spoken and written English and Thai.
• Service-minded and detail-oriented.
• Problem-solving skills.
• Effectively manage stress and skillfully navigate complex situations.
• Exhibits emotional resilience.
• Strong passion for our House.
• Intermediate proficiency in Microsoft tools and applications.
• Experience in back-office management (Ecommerce Systems) will be an advantage.
• Experience in the luxury retail industry will be an advantage.
• Good Team player.

Skills:

English

Job type:

Full-time

• Answer phone calls and provide information or support to customers.
• Issue and manage membership cards.
• Process product returns and refunds.
• Manage customer reward points and loyalty program.
• Prepare and issue tax invoices.
• Provide baggage deposit service for customers.
• Assist with VAT refund process.
• Make clear and professional in-store announcements.
• Coordinate product repairs with relevant departments.
• Help customers who have lost or forgotten their belongings.
• Receive and report customer complaints.
• Build and maintain good relationships with customers.
• Coordinate with the sales team for international customers.
• Good communication and interpersonal skills.
• Service-minded, responsible, and detail-oriented.
• Able to speak clearly and confidently (for announcements).
• Basic computer skills.
• English communication skills (other languages are a plus).
• Experience in customer service is an advantage.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Experience:

No experience required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

3 years required

Skills:

Sales, Salesforce, Automation

Job type:

Full-time

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 107266In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Job type:

Full-time

• Operate Repeat Phase tactics_Realize higher repeat% of brand/product/service than other competitors' brand/product/service.
• Operate CRM tactics_Customer satisfactio score/Customer retention%/Sales conversion rate/Net Promote Score.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Develop & maintenance segmentation of customer database based on customer experience strategy.
• Develop tactics to gain customer feedback and visualize customer satisfaction score & evaluation.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Engage related employees to use new system/database/dashboard.
• Set KPI/ROI of own tasks with leader/manager follow.

Skills:

Digital Marketing, Social media, SEO

Job type:

Full-time

• Identifying the target tourist demographics and tailoring marketing campaigns to their interests.
• Developing strategies to attract tourists from specific locations or with specific interests.
• Visual Merchandising and Store Appeal.
• Collaborating with merchandising teams to ensure the store's layout and displays are visually appealing to tourists.
• Creating eye-catching window displays and in-store promotions.
• Digital Marketing and Online Presence.
• Managing the shop's online presence, including social media accounts and website.
• Utilizing online advertising and SEO to reach tourists searching for local shops and souvenirs.
• Leveraging online reviews and ratings to build a positive reputation.
• Partnerships and Collaborations.
• Building relationships with local hotels, tour operators, and tourist information centers to promote the shop.
• Collaborating with other local businesses to create cross-promotional opportunities.
• Developing and implementing special promotions, discounts, and events to attract tourist shoppers.
• Creating and distributing marketing materials, such as flyers and brochures, in tourist areas.
• Ensuring that the shop provides a positive and memorable shopping experience for tourists.
• Gathering customer feedback and using it to improve marketing strategies and customer service.
• Monitoring tourism trends and competitor activity to stay ahead of the market.
• Analyzing sales data to identify popular products and optimize marketing efforts.
• In essence, a marketing manager for a tourist shop focuses on creating a compelling and inviting environment that encourages tourists to visit and make purchases.
• Bachelor s degree in Marketing, Business Administration, Tourism, or a related field.
• 5 year experience in marketing, preferably in retail, tourism, or hospitality industries.
• Strong understanding of tourist behavior and local tourism trends.
• Experience in digital marketing, including social media management, SEO, and online advertising.
• Creative skills in visual merchandising and promotional campaign design.
• Excellent communication and interpersonal skills, with the ability to build and maintain partnerships.
• Strong organizational and project management skills.
• Analytical mindset with the ability to interpret sales and customer data to inform strategies.
• Proficiency in marketing tools and software (e.g., Google Analytics, Meta Ads Manager, Canva, etc.).
• Ability to work independently, think strategically, and adapt to a dynamic retail environment.
• Multilingual abilities or experience working in multicultural environments is a plus.

Skills:

Sales, Salesforce, Java

Job type:

Full-time

• Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
• Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
• Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales activities.
• Provide leadership and support for delivery teams and staff in local offices.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
• At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
• Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
• Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Strong understanding of Agile / Iterative delivery methodology.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
• Ensure utilization of staff is optimized by tracking individual team member forecast.
• Allocating resources and responsibilities across the team to deliver business results and develop team members.
• Responsible for supporting quality programs throughout the entire SDLC period.
• Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107118In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Finance, Power BI, Tableau

Job type:

Full-time

• Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
• Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
• Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
• Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
• Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
• Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
• Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
• Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
• Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
• Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
• Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
• 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
• Familiarity with online merchandising and marketplace platforms is a plus.
• Proficient in MS Excel & PowerPoint and Google Sheets.
• Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
• Knowledge of forecasting techniques and inventory management software is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Able to work under pressure and handle multiple projects simultaneously.
• Detail-oriented with good organizational skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Experience:

3 years required

Skills:

Good Communication Skills, Enthusiastic, Work Well Under Pressure, English

Job type:

Full-time

• Sales & Leadership Training Programs.
• CRM Solutions (implementation, configuration, training & support).
• Business Consulting Services & Assessment Tools.
• You ll be part of a dynamic team that values continuous learning, innovation, and a collaborative work environment.
• We are seeking a dynamic and enthusiastic Telemarketing Executive to join our growing team. You will play a key role in generating new leads and supporting the sales team through outbound calling, client follow-ups, and appointment setting.
• We welcome both full-time and part-time applicants, and are looking for someone who can start immediately.
• Make outbound calls to potential clients to introduce OPTIMA s services and generate new leads
• Schedule meetings or demo appointments for the sales team
• Maintain accurate records of customer interactions using our CRM system
• Conduct follow-up calls and nurture client relationships
• Collaborate with the marketing team for campaign follow-ups
• Provide feedback and insights on customer needs and market trends.
• Bachelor s degree in any field (Business, Communication, or Marketing is a plus).
• 1-2 years of experience in telemarketing, telesales, or customer service.
• Experience in a consulting or B2B environment is an advantage.
• Excellent communication skills in Thai (English proficiency is a plus).
• Confident phone manner and persuasive communication style.
• Familiarity with CRM tools (e.g., PipeDrive or similar platforms).
• Strong attention to detail and organizational skills.
• Self-motivated with a target-oriented mindset.
• Friendly, professional, and proactive attitude.
• Competitive base salary with performance-based incentives.
• Flexible working options (Full-time or Part-time).
• Immediate start opportunity.
• Structured training and onboarding.
• Opportunities to grow within the Sales & Digital Solutions team.
• Fun, energetic, and supportive work culture.
• Career development in a consulting and training environment.

Experience:

2 years required

Skills:

Marketing Strategy, English, Thai

Job type:

Full-time

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.

Experience:

3 years required

Skills:

Derivative License, English

Job type:

Full-time

• Provide first class service and support to help team achieve both Financial and Non-Financial targets.
• Maintain an accurate and continually updated data base for the purposes of data mining and contingency planning.
• Always consider what is best for team. This includes acceptance of change, new methods of doing things, taking and foregoing certain responsibilities.
• Provide feed back to Team about issues and blockages that prevent sales and or upset sales momentum and performance.
• Strive to achieve periodic centrally generating initiatives relating to certain product/channel pushes.
• Help promote ttb as the leading Global Markets group locally.
• Constantly strive to develop pragmatic ideas to improve self performance.
• BA in Economics or Business Administration.
• Minimum 2 years of experience in Capital markets or Financial Market field.
• Energetic, knowledgeable and self-motivate.
• Good interpersonal and communication skills as well as customer service skills.
• Knowledge of FX and other financial markets.

Job type:

Full-time

• About the teamThe Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising ...
• Minimum Qualifications 1. Candidates should have a passion for the internet industry and a strong enthusiasm for digital marketing, with a proactive learning mindset, excellent learning ability, logical thinking, innovative capabilities, and sharp market insight.2. English must be used as a working language, with strong communication skills and good teamwork abilities, capable of influencing and motivating others;3. Self-driven, resilient, curious about new things, and able to make judgments on complex matters;4. Be open to 1-2 years of rotational roles and willing to relocate within the APAC region.Preferred Qualifications A bachelor's degree or above.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected]

Experience:

2 years required

Skills:

Electrical Engineering, Good Communication Skills, Thai, English

Job type:

Full-time

• Provide expert technical support and sales assistance for our electrical and instrumentation products.
• Collaborate with the sales team to resolve complex technical inquiries and ensure customer satisfaction.
• Develop and maintain strong customer relationships, delivering exceptional service and support.
• Prepare quotations and technical support documentation for customer review and approval.
• Communicate effectively with engineers on a technical level.
• Review customer requirements and recommend appropriate materials based on specifications.
• Compare specifications across various brands and product lines.
• Support and conduct Factory Acceptance Tests (FAT) to ensure compliance with technical specifications and customer requirements.
• Participate in commissioning work abroad as needed (if requested), ensuring proper installation, testing, and functionality of equipment in field operations.
• Assist in equipment selection, ensuring optimal product compatibility with customer needs and technical requirements.
• Provide technical support for equipment design to meet industry standards and project specifications.
• Bachelor's degree in electrical engineering or a related field. (Familiarity with the Oil & Gas Sector a Plus).
• Minimum 2 years of experience in sales or technical support, with a strong preference for a technical/engineering background.
• Must have working experience in Thailand only.
• Strong foundation in electrical engineering principles with a proven ability to apply them practically.
• Demonstrated success in managing sales cycles and closing deals (if applicable).
• Excellent interpersonal skills with the ability to engage a technical audience.
• Proficiency in Thai & English; fluency in additional languages is a benefit.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluent in Thai and English language.
• Social Security.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Apply Now.
• To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to [email protected]. We look forward to learning how you can contribute to our team's success!.

Skills:

Accounting, Internal Audit, Compliance, English

Job type:

Full-time

• Overseeing warehousing, order fulfilment, logistic by initiating, coordinating, and enforcing operational and procedures.
• Manage import-Export procedure including cost controlling for import fee and deliver the products to the stores within service level agreement (SLA).
• Control and organize backend for Operation & Business, inventory level, stock damage, stock return, stock movement, write off to aligned with accounting record.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Contributes to internal audit 1st line team for Operation, Cashier, warehouse team effort by accomplishing related compliance.
• Manage 7-11 operation teams to deliver sales.
• Resolve problems concerning backend operation, warehouse and logistics systems or customer delivery issues.
• Other tasks which have been assigned.
• Master degree in Engineer, Logistics or a related field.
• At least 10 years direct experience in Retail Business, Department store, logistics management and warehouse management.
• Good command in English and Thai.
• Experienced in managing warehouse operation, warehouse cost & budget control.
• Flexible working schedule during Holiday.
• Strong leadership with proven records of successfully manages staffs.
• Able to develop a teamwork environment, and be an effective team leader as well as a team player.
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.
• Strong analytical skills and able to perform tasks accurately and reliability with excellent attention to detail.

Skills:

SAP, SAP FI, Production planning

Job type:

Full-time

• Lead a team of internal and external SAP PP/QM Analysts and the functional design for company and subsidiary projects BAU and Support.
• Ability to architect solutions in the SAP PP/QM functions by seamlessly integrating with other modules like SAP FI,CO, SD, MM, BPC and BW functions.
• Be able to analyze, design and configurate SAP PP/QM solution.
• Provide knowledge and understanding of SAP production planning concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
• Providing support, advice and guidance to the customer support team on SAP-related issues.
• Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
• Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
• Work with key users and department heads on requirements gathering.
• Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
• Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
• Provide critical thought, give input, and oversee on strategic supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Ensure proper integration of PP/QM functionalities with other SAP modules.
• Manages all costing for each project.
• Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
• Knowledge of Handling unit Management Batch Search strategy Master data High level of initiative for ensuring continuous improvement of existing SAP.
• BA/BS degree in Finance, Computer Science, MIS or another related field.
• ERP (SAP) system experience strongly preferred, Strong SAP PP/QM skills and experience is strongly preferred.
• Highly experienced SAP manufacturing.
• At least three year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
• Detailed knowledge of SAP Procure to Pay, Materials Management and Inventory Management processes, hands on experience in configuration of P2P and IM processes, including Vendor Management, Product Life Cycle Management, Inventory best practices.
• Intercompany trading scenarios (STO, direct shipment, 3rd party).
• Experience interfacing with internal and external business partners.
• Experience in SAP configuration and module working knowledge in PP and QM.
• Knowledge of QM inspection lot processes and QM notifications.
• Good knowledge on logistics attributes in Material master and vendor master.
• Prior hands on experience with Sales and Operation planning, Master Production Scheduling and MRP beneficial.
• Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.