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Skills:

English

Job type:

Full-time

• Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently.
• Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services.
• Open and maintain customer accounts, ensuring accurate records and up-to-date information.
• Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction. Maintain the highest level of service, professionalism, and product knowledge in all customer interactions.
• Work Conditions:Work Schedule: 40 hours per week, 5 days per week, with shifts, including night shifts. Flexibility to work on weekends and holidays is expected.
• What We're Looking For:Strong communication skills in Thai (spoken and written) and good proficiency in English.
• Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions.
• Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus.
• Ability to remain composed and professional under pressure, especially in busy or challenging situations.
• New graduated are welcome.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 61186 | Customer Services& Claims | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

Skills:

English

Job type:

Full-time

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Experience:

5 years required

Skills:

Sales, Good Communication Skills, Enthusiastic, English

Job type:

Full-time

• Achieve growth and hit sales targets through a variety of sales channels.
• Increasing client base through active prospecting activities.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, and expenses reports and realistic forecasts to the management team.
• Design and implement a strategic business plan that expands the company s customer base and ensures its strong presence in the market.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Having an in-depth knowledge of business products and value propositions.
• Writing business proposals.
• Researching business opportunities and viable income streams.
• Following industry trends locally and internationally.
• Reporting on successes and areas needing improvement.
• Developing new sales areas and improving sales through various methods.
• Researching trends and creating new opportunities to increase sales.
• Collaborating with Customer Service and the Delivery Team to ensure the clients requirements are met and projects are delivered with the highest standards of quality.
• Hiring, training, and managing junior salespeople in the future as the Sales team grows.

Experience:

2 years required

Skills:

Good Communication Skills, Teamwork, Microsoft Office, English, Thai

Job type:

Full-time

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.

Skills:

Sales, Product Development, Negotiation

Job type:

Full-time

• Responsible for sales in Industrial Chemicals division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemical Science or any related field.
• Having experience in Industrial Chemicals (Coating, Plastic, Rubber, Others).
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
• Only short-listed candidate will be notified.

Skills:

System Testing, Multitasking, Sales

Job type:

Full-time

• Gather requirements and relevant information to support project-related story cards.
• Create test cases and conduct system testing to ensure expected functionality.
• Act as the first point of contact to communicate and resolve user misunderstandings regarding application usage..
• Coordinate between end users and IT teams to troubleshoot and resolve issues.
• Collaborate with end users to collect necessary information for system support requests (e.g., AutoBiz).
• Set up and maintain User Access Management (UAM) for new and ongoing projects..
• Manage user registration and information changes in systems such as iBuddy, iChange, iCreate, and iAppraisal.
• Oversee and control equipment inventory, including tablets and card readers.
• Support other assigned projects and tasks as needed.
• Major ChallengesAbility to work under pressure in a fast-paced and dynamic environment.
• Capable of multitasking and collaborating across departments and teams..
• Available for 7-day service support, including urgent troubleshooting..
• Work Conditions / Work EnvironmentOccasionally required to work after office hours, weekends, or at upcountry locations.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 1 year of experience in an IT-related role is an advantage..
• Basic understanding of sales and marketing operations.
• General technology and application knowledge.
• Proficient in Microsoft Office.
• Strong presentation and negotiation skills.
• Good analytical and problem-solving abilities.
• Creative, with the ability to think outside the box.
• Customer-focused and goal-oriented.
• Proactive and service-minded.
• Able to perform well under pressure.
• Strong interpersonal skills.
• Positive thinker with a can-do attitude.

Skills:

Negotiation, Analytical Thinking, English

Job type:

Full-time

• Drive the cooperation from our potential tenants in our marketing campaigns, sales promotions, or other marketing activities.
• Analyze products performance and tenants sales growth after joining in our marketing campaigns, to identify and drive the growth opportunities for the tenants and SPWG.
• Explore the needs and specifications to grow up the business of each tenant, to serve the effective and suitable solutions for them, and enhance the strong relations with our potential tenants.
• Identify targeted customers and product segment for product sourcing and customer acquisition.
• Work closely with related teams and brand about our marketing campaigns and promotions.
• Maximize utilization of our spaces.
• Understand the qualification and needs of tenant.
• Manage relationship and support the tenants for good relationship and partnership with the company.
• Plan and execute the promotion campaigns including the customer benefits such as Onesiam Coin, Gift card, Tourist Card, etc.
• Consolidate info. from tenant for creating plan to attract the target customers.
• Perform other tasks as assigned.
• Bachelor s or Master s Degree in Business Administration, Marketing, Property Management or related fields.
• More than 5 years of experience about partnership management, product categorizing, or related fields.
• Experience in area management or tenant service in shopping complex will be an advantage.
• Have background knowledge in strategic marketing, property management, or sales.
• Understand the business trends, customer behavior, and be able to evaluate opportunities for growth.
• Excellent in interpersonal and presentation skills, including proven a good skill in negotiation.
• Partnership management.
• Analytical Thinking.
• Excellent command in English.

Experience:

5 years required

Skills:

Accounts Receivable, Accounting, English

Job type:

Full-time

• Perform all accounting transaction of Hire purchase, Leasing, Factoring and Floorplan business.
• Process and monitor accounts receivable, including invoicing, payment collection, and customer account reconciliation.
• Analyse customer credit and payment histories to identify and address any issues or delinquencies.
• Prepare and present regular accounts receivable reports and ageing analysis for management.
• Collaborate with the sales and finance teams to ensure effective credit control and cash flow management.
• Maintain accurate and up-to-date customer account records and documentation.
• Provide requirement and test with IT department to implement system based on business requirement.
• Assist with other accounting and financial duties as needed.
• Bachelor's degree in accounting, Finance, or a related field.
• Minimum 5 years of relevant experience in accounts receivable, preferably within the leasing, financial services industry or factoring and floorplan business.
• Strong analytical and problem-solving skills.
• Proficient in using accounting software and Excel.
• Understanding of accounts receivable processes, credit policies, and collections procedures.
• Good command of English communication.
• Why to apply?.
• Join ICBC (Thai) Leasing Co., Ltd. to be part of a dynamic team in a stable and growing company. Enjoy opportunities for professional growth, a supportive work environment, and competitive benefits.

Skills:

Research, Purchasing, Negotiation

Job type:

Full-time

• Conduct category reviews to assess performance of across customer segments, stores and items.
• Leading and facilitating the strategic sourcing process for the Food Service - Non Food category.
• Market and industry analysis, supplier research and review, category and supplier segmentation, sourcing events, analysis, negotiations, contracting and implementation.
• Sales & Profit & Other income management.
• Monitor by daily budget. Performance Review MTD, YTD by store by category by customer.
• Yearly budgeting (Sales, margin, other income) by buyer by customer / Category by customer.
• Business report analysis: Analyse Sales by Category and by Supplier vs Market.
• Preparing Business Report: Sales & Margin Update.
• Maintain a cost saving approach to purchasing by continual investigation of new sources of supply and new processes.
• Supplier management.
• Work with appropriate local and overseas suppliers to develop and launch high quality products that meet Siam Makro strategy.
• Manage Trade Term Agreement (Yearly Trading Contract) Ensure the most optimal terms and conditions for Food Service - Non Food, while not negatively impacting service or quality.
• Monitor Sales, Purchase, Margin & other income budgeting by category by customer group and monthly and Responsible Purchasing Supplier by Target. Monitoring Purchase of each Supplier by Monthly, Quarterly and Yearly.
• Manage supplier relationships and performance. Establish reporting of purchasing activities (hot topics, achievements, risks & opportunities).
• Identify new suppliers to support future growth. Evaluate potential suppliers concerning the viability of their products and acceptability of their manufacturing facilities.
• Assortment Management and Pricing Management.
• Price Negotiation: Price Speed Change / Price Policy & Price Structure / Improve Cost of Goods: Improve Negotiation / Price Setting / New item Negotiate.
• Assortment review: New item selection / Deletion item review / Plan-O-Gram review & approve / Performance review by item.
• Develop proposals for stocking strategies for price optimization.
• Stock management: Maintains assigned SKU maintenance in system to ensure product availability.
• Promotion management.
• Determine product offerings and promotional plans for assigned categories to achieve operating results.
• Conducts post-promotional reviews and analysis to determine if promotional requirements were met and if there were problem areas, develops solutions.
• Promotion management.
• Promotion year plan: Makro mail planning / Special events and activities.
• Reviews all product costs and marketing plan to ensure items purchased are at the lowest cost consistent with considerations of quality, reliability of source, and urgency of need in order to meet marketing plan.
• Action plan for sales gap recovery by store.
• Collaboration.
• Lead or participate in cross-functional team projects related to product specifications, quality inquiries, product recall, sourcing new ingredients, testing new products, and other key company initiatives.
• Provide all necessary information and documents (i.e. product knowledge, selling tips, article no., supplier, ordering, promotions) to the stores.
• Visits stores, as needed, to monitor programs, obtain store feedback and to assess overall implementation effectiveness as needed.
• Develop and mentor members of buying team.
• Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
• A Bachelor s degree or culinary degree is preferable.
• 10+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
• 5 - 7 years strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Retail or FMCG business, Wholesales industry knowledge and experience.
• Be able to deal with top manufacturers and retailers.
• Demonstrated ability to develop market expertise and credibility in the Retail industry and/or consumer product segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Seeks solutions that strengthen quality, value, service and effectiveness.
• Demonstrates Business Acumen and Business Agility.
• Engages in effective operational and strategic planning.
• Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Experience:

5 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meetcustomer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing ifneeded.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuouscustomer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must HaveGraduated degree in marketing, business administration,economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to HaveGood presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Analytics.

Experience:

2 years required

Skills:

Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English

Job type:

Full-time

• Position Summary
• We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
• Provide daily CRM helpdesk support via phone, email, or remote tools
• Troubleshoot user issues and guide them through solutions
• Document and track technical problems and resolutions
• Assist with user onboarding, training sessions, and usage guidance
• Monitor CRM usage and proactively offer tips and support to users
• Liaise with the technical team for system-level escalations
• Maintain CRM-related documentation, FAQs, and user guides
• Gather user feedback and suggest usability improvements.
• Diploma or Degree in IT, Computer Science, Business Computer, or a related field
• 1-3 years of experience in IT Support, Helpdesk, or CRM user support
• Familiarity with CRM systems (PipeDrive preferred, but not required)
• Good communication skills in Thai and fair in English
• Strong customer service mindset and problem-solving skills
• Organized, patient, and able to explain technical steps to non-technical users
• Ability to multitask and manage support cases efficiently
• Basic knowledge of CRM configuration or data handling is a plus.
• What's the Offer
• Competitive salary and overtime pay
• Friendly, collaborative, and supportive work environment
• Opportunity to grow in CRM expertise and customer support
• Access to sales and leadership training tools
• Career advancement within our Digital Solutions team.

Experience:

2 years required

Skills:

Good Communication Skills, Teamwork, Microsoft Office, English, Thai

Job type:

Full-time

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.

Skills:

Finance, Accounting, Single License, English

Job type:

Full-time

• To plan and manage Krungsri Exclusive portfolios (AUM more than 10 MB) ; build relationship with customers to maintain key customer base of the Bank as well as expand Krungsri Exclusive customer base.
• To offer wealth management products and provide advice relating to asset allocation in collaboration with KE investment consultants in order to achieve target yields on investment which matches risk profile of customers.
• To expand Krungsri Exclusive customer base through sales channels and marketing prog ...
• To increase fee income and grow portfolios in accordance with the policy and target as assigned.
• To cross sell products of the Bank and its affiliates.
• To work with relevant departments on sharing of knowledge and advice in order to support operations and product & service development.
• To deliver superior services to Krungsri Exclusive customers according to established standard in order to maximize customer satisfaction.
• To comply with business policies and work with branches on operations, processes, procedures and internal control of documents.
• Bachelor's or Master s degree in MBA, Finance, Marketing, Economics and Accounting from Thai and oversea.
• At least 3 years in Wealth Banking, Private Banking or related experience.
• Knowledge of investment product i.e. Mutual fund, Deposit, Bancassurance.
• Possessed a single license (IC License), Brokerage in life and non-life insurance.
• Good personality.
• Strong interpersonal skill, communication skill and self-motivated.
• Good command of English.
• Work at Krungsri Bank (Head office Rama 3) or Branch..
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Experience:

4 years required

Skills:

Business Development, Teamwork, Business Statistics / Analysis, Analytical Thinking, Thai, English

Job type:

Full-time

• EVERYTHING about building a business. Don t ask for JD. I want your craziness.
• Sales and business development out of the box.
• People driving and inspiring remotely and in office.
• Process control, transformation and enhancement.
• Top universities are a minimum requirement. The schools include Chulalongkorn University, Thammasat University, and other schools at the same recognition level.
• Bachelor's degree in Engineering or a related field.
• Minimum of 3-7 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.
• Next Step.
• Please complete our Recruitment Gateway prior to face-to-face interview at https://docs.google.com/forms/u/2/d/e/1FAIpQLSd4QUPckwHVFlytI3OIuXLgvBqYdiR_Ia77AVkHSjzMay7XuQ/viewform.

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving& decision making.
• Collaboration& Data protection are required.
• Able to communicate in English is plus.

Experience:

2 years required

Skills:

Electrical Engineering, Good Communication Skills, Thai, English

Job type:

Full-time

• Provide expert technical support and sales assistance for our electrical and instrumentation products.
• Collaborate with the sales team to resolve complex technical inquiries and ensure customer satisfaction.
• Develop and maintain strong customer relationships, delivering exceptional service and support.
• Prepare quotations and technical support documentation for customer review and approval.
• Communicate effectively with engineers on a technical level.
• Review customer requirements and recommend appropriate materials based on specifications.
• Compare specifications across various brands and product lines.
• Support and conduct Factory Acceptance Tests (FAT) to ensure compliance with technical specifications and customer requirements.
• Participate in commissioning work abroad as needed (if requested), ensuring proper installation, testing, and functionality of equipment in field operations.
• Assist in equipment selection, ensuring optimal product compatibility with customer needs and technical requirements.
• Provide technical support for equipment design to meet industry standards and project specifications.
• Bachelor's degree in Electrical Engineer. (Familiarity with the Oil & Gas Sector a Plus).
• Minimum 2 years of experience in sales or technical support, with a strong preference for a technical/engineering background.
• New Graduate are welcome.
• Strong foundation in electrical engineering principles with a proven ability to apply them practically.
• Excellent interpersonal skills with the ability to engage a technical audience.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluent in Thai and English language.
• Social Security.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Apply Now.
• To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to [email protected]. We look forward to learning how you can contribute to our team's success.