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Experience:

5 years required

Skills:

Research, Social media, Project Management, English

Job type:

Full-time

• Create & support PR strategy roadmap with outreach, research and related activities to uplift brand presence across media including online outlets.
• Write, edit and organize PR & communications documents, tracking news stories, researching industry opportunities, reports, etc.
• Find new opportunities for storytelling and manage corporate contents, press releases, executive briefing and presentation, integrate with business, social media, creative and agency teams.
• Brainstorming and implementing public relations and corporate/marketing communications strategies, plans and activities.
• Manage and supervise PR/communications agencies and broader marketing vendors.
• Plan, control and manage budget for PR / communication projects and related online/offline media buying and production.
• Supporting corporate and marketing communication works for both internal and external aspects.
• Support incident/crisis management and communications.
• Initiate and support Awards, Event and CSR plan.
• 5+ years of PR and communications experience, preferably with exposure in the field of Financial Services, FinTech, Banking or technology related fields either from agency and/or in-house.
• Very good command of English and Thai, both speaking and writing both in English.
• Able to take a brief, research for content and write pr & communications materials such as press release, fact sheets, media briefing documents, presentation, executive profiles, etc.
• Possess problem-solving skills and communication expertise.
• Highly organized with an ability to manage budgets and people.
• Proficient at managing multiple projects at a time.
• Have interest and experience working with media and key opinion leaders / influencers.
• Able to work odd hours and travel upcountry / abroad for business trip on weekend and holiday.
• Professional Competencies.
• Excellent storytelling.
• Very good command of English & Thai in both speaking and writing.
• Excellent project management and time management skill.
• Ability to multi-task and perform under pressure.
• Detail and result oriented.
• Self-driven and hard-working.
• Excellent communication and interpersonal skills.
• Creative, innovative, and always think out of the box.
• Enthusiasm for a fast-paced, dynamic technology business environment.
• Self-starter (able to work independently) as well as a good team player.

Experience:

3 years required

Skills:

Public Relations, Creative Writing, Thai, English

Job type:

Full-time

• Drafts basic public relations materials including news releases, media alerts, fact sheets and other materials as directed.
• Carries out special and media event planning activities and arrangements as outlined by the public relations specialist.
• Attends weekly meetings with team to update projects and participates in brainstorming sessions.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect and administrative databases. Other tasks include database creation, data entry and update additions and corrections. The intern will provide data output in the form of letters, fax lists, data lists and other reports as requested by account staff.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to printing of materials, renting of audio/visual equipment, photography, graphic arts services or supplying needed products.
• Assists with administrative duties including fax processing, sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned.
• Assists with the management of newspaper and periodical inventories for easy access.
• Performs other activities as assigned.
• The Public Relations Assistant will be a recent graduate with a degree in public relations, marketing, advertising, mass communications or other related program.
• The individual must demonstrate the ability to undertake basic public relations writing assignments (Thai/English), and pose an understanding of basic media relations skills, an ability to interact professionally with clients and good judgment.
• A working knowledge of computers, MS Office and database management software is necessary.
• The public relations assistant will be mentored by the PR Consultant who will help the intern prioritise tasks and focus on multiple projects and deadlines simultaneously.

Skills:

Excel, English

Job type:

Full-time

• Develop and implement comprehensive PR and communication strategies to strengthen AIS s corporate and business image.
• Collaborate with Business Units, Marketing Communication, and Brand Communication teams to ensure consistency and alignment across all channels.
• Oversee execution and evaluate the effectiveness of PR initiatives, ensuring measurable impact on brand perception.
• Build and maintain relationships with key partners, agencies, and stakeholders to enhance PR initiatives and achieve communication objectives.
• Teen Activation & AIS SIAM Initiatives.
• Drive activities, communication, and engagement strategies with youth, Gen Z, and university networks.
• Create lifestyle-based collaborations and events that position AIS as an integral part of young people s lives.
• Content Development & Brand Communication.
• Develop and execute a content strategy aligned with business goals and brand direction.
• Lead the creation of high-impact content across platforms corporate announcements, thought leadership, press releases, issue statements, and internal communications.
• Collaborate with executive leadership and cross-functional teams to ensure messaging consistency with AIS s corporate vision.
• Analyze communication performance metrics, applying insights to refine strategies for measurable outcomes.
• Bachelor's or Master's degree of Communications or Marketing Communications or a related field.
• Experience at least 3 years in Corporate Communication, Account Executive (AE), Content.
• Has analytical skill. Basic knowledge of data analytics is a plus but not necessarily.
• Good presentation and communication.
• Fluent in English both reading, writing, and speaking.
• Knowledgeable in MS Office: Word, Excel, PowerPoint. Basis Photoshop and Canva are a plus.
• High ability to work under pressure with flexibility and open-mindedness.

Experience:

No experience required

Skills:

Digital Marketing, Facebook Marketing, Google Ads, Marketing Strategy

Job type:

Internship

• Content Creation - Assist in developing engaging social media posts, short videos, and visuals that reflect LALEDA's elegance and personality.
• PR Support - Work with press outreach and online content.
• Brand Storytelling - Support in writing and editing copy for campaigns.
• Market Research - Explore fashion trends, competitor activity, and creative inspiration to inform campaigns.
• Strong interest in fashion, branding, or marketing communications.
• Creative mindset, proactive attitude, and eagerness to learn..
• You ll gain real hands-on experience in fashion marketing and PR inside a brand with over 35 years of history. Work in our beautiful atelier, learn directly from our creative and tailoring team, and see how ideas turn into campaigns that reach discerning clients in Thailand and abroad.

Skills:

YouTube, Social media, English

Job type:

Full-time

• Develop effective PR strategies for corporate communications.
• Build and maintaining brand image by using all forms of media, and planning PR programs/tactics.
• Initiate interesting news issues for a media pitch.
• Monitor the media, including TV, newspapers, magazines, journals, radio, podcast, YouTube, social media sites and blogs, or website for opportunities for the right target.
• Identify trends and public interests in order to provide advice on business and marketing communication decision.
• Manage the PR aspect of a potential crisis situation.
• Establish and maintain relationships with media as well as artists.
• Respond to requests for information release or interview from the media.
• Bachelor s degree in Journalism, PR, marketing communication or related field.
• minimum 2 year experience in Corporate PR or related field.
• Strong relationship with Marketing/Business media section both online and offline.
• Excellent written and verbal communication skills both Thai and English.
• High business awareness and a good knowledge of current affairs.
• Excellent interpersonal and communication skills, including effective writing skills.
• Flexibility, determination, enthusiasm, and the ability to cope under pressure.

Job type:

Full-time

• Supply.
• Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and im ...
• About the role.
• Seeking a leadership opportunity where you can mould the future of manufacturing? As a Coordinator at Reckitt, you'll be in the driver's seat, nurturing a team of dedicated factory employees. Your role is pivotal - you'll elevate your team's skill set, ensure the smooth running of our supply operations, and leave a lasting impact on our manufacturing process. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success.
• Your responsibilities.
• Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
• The experience we're looking for.
• Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Branding, Project Management, English

Job type:

Full-time

• Responsible for defining and developing the strategies that support a company s good citizen objectives.
• Plan, develop, and implement public relations and event strategies, including building and maintaining relationships with all related parties to strengthen brand awareness.
• Create CSR activities for making public positive attitude.
• Coordinate a range of activities and initiatives that are designed to have a positive impact on the environment and local communities.
• Build relationships with local and international partner organizations.
• Develop fresh ideas for creating a special event.
• Bachelor's or Master s degree in Communications, Marketing or related field.
• At least 4 yrs. experience in public relations, corporate communication, or strategic planning. (experience in media agency is an advantage.).
• Strong understanding of communication.
• Strategic thinking with a creative mindset and positive attitude.
• Ability to multitask and thrive in a fast-paced environment and meet tight deadlines.
• Able to work independently and with a team, proactive and takes own initiative with strong project management skills.
• Outgoing and friendly personality.
• Strong writing and speaking skills in both Thai and English.
• Have problem-solving skills.
• Have a flexible time.

Skills:

English

Job type:

Full-time

• To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
• To check table plan with host team, reporting to restaurant general manager prior to briefing.
• To increase our regular clientele by networking and obtaining repeat custom.
• To maintain service standards.
• To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris.
• To actively supervise restaurant open/close check lists.
• To ensure that faults and defects are reported to maintenance and action is taken without delay.
• To take food and beverage orders, and drive the service.
• To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
• To maintain the relationship with Ducasse Paris team.
• To follow complaints from guests and find mutually agreeable solutions.
• To actively supervise training sessions to ensure that staff can perform their duties correctly.
• To ensure the banking and billing are completed accurately at all times, followed by daily report.
• Other duties as assigned by superiors.
• A minimum of 2 years relevant experience in Michelin Star Restaurant.
• recruitment, training and leadership systems.
• Sales tactic.
• Leadership and team management.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Food and beverage knowledge covering all of the restaurant s menus.
• Guest s advice.
• Interested person may send your resume via APPLY NOW or.

Job type:

Full-time

• Responsible for overall accounting task(AP,AR).
• Deal with accounting firm and audit firm (GL control, check financial statement etc.).
• Responsible for taxation (PND 50,51).
• Dealing with bank (manage and check balance of bank account, drawing check,contact with bank).
• Other duties assigned, Have CPD.
• เพศชาย/เพศหญิง อายุ 27-35 ปี.
• จบการศึกษาระดับปริญญาตรี สาขาบัญชี.
• มีประสบการณ์ ในตำแหน่งงานที่เปิดรับอย่างน้อย 5 ปีขึ้นไป.
• มีความสามารถในการสื่อสาร/มีมนุษย์สัมพันธ์ที่ดี.
• สถานที่ทำงาน: บริษัท ทีโอเอ เคมิคอล อินดัสตรีส์ จำกัด (สำนักงานใหญ่ ถ.บางนาตราด กม.23 จ.สมุทรปราการ).
• วันทำงาน: ทำงานจันทร์-ศุกร์ หยุดเสาร์-อาทิตย์.
• TOA Group of Companies.
• TOA Paint (Thailand) Co., Ltd. (Head Office).
• 31/2 Moo 3, Bangna-Trad Rd., KM. 23, Bangsaothong,Amphur Bangsaothong, Samutprakarn 10540 Thailand.

Skills:

Compliance, ISO 9001, ISO 14001, English

Job type:

Full-time

• Planning, supervise, follow up, regulate the occupational health and safety hygiene, employee's health.
• Survey the risk of occupational health and safety hygiene, prepare the list of pre-employment health check up and annual health check up for the purpose of aware the employee's health.
• Conduct audit, assessment and inspections to ensure compliance with Corporate, ISO and related standards such as ISO 9001, ISO 14001, TIS 18000/ OHSAS18000 and 5 S.
• Bachelor Degree of Occupation health and Safety or rerated.
• Minimum 5 years working experience in similar roles focus on Occupation health and Safety.
• Good knowledge of ISO 9001, ISO 14001, TIS 1800/ OHSAS18000 and 5 S would be advantage.
• Good attitude, active, high responsibility, trust-worthy and adaptable.
• Good computer literacy and fair command of English.
• Working Condition:-.
• Working date: Monday to Friday, Every other Saturday (ทำงานวันจันทร์ - ศุกร์ หยุดเสาร์เว้นเสาร์และวันอาทิตย์).
• Working hour: 08.00 a.m. - 05.00 p.m.
• Office location: Samrong Tai, Phra Pradaeng District, Samut Prakan.
• TOA Group of Companies.
• TOA Paint (Thailand) Co., Ltd. and TOA Subsidiary.
• 31/2 Moo 3, Bangna-Trad Rd., KM. 23, Bangsaothong,.
• Amphur Bangsaothong, Samutprakarn 10540 Thailand.

Skills:

Compliance, Purchasing

Job type:

Full-time

• Direct and supervise the daily activities of support personnel, managing workload, priorities, and workflow in the ticketing system.
• Maintain a high-performance, customer-focused team culture through effective leadership, motivation, and training.
• Manage shift coverage and resource planning to ensure continuous support availability.
• Serve as the final level of technical escalation for challenging and non-routine issues.
• Ensure all incidents, service requests, and problems are tracked, documented, and resolved according to company standards and within SLA targets.
• Oversee the management of IT infrastructure components as needed (e.g., patch management, user account provisioning, system backups).
• Monitor support calls, tickets, and communication to ensure professional service quality and adherence to established procedures.
• Develop and analyze performance reports, using data to justify staffing, tools, and procedural changes.
• Ensure the team follows proper security and compliance protocols when handling user data and system access.
• Coordinate with external vendors for support, maintenance, and purchasing of IT equipment and software licenses.
• Oversee the basic inventory and asset management of end-user devices..
• Minimum of 3 years of experience in a technical support role, with at least 2 years in a supervisory or team lead capacity.
• Bachelor s degree in Engineering or a related field (or equivalent professional experience/certifications).
• In-depth knowledge of diagnosing and resolving issues across Key Technologies, e.g., Windows/Mac OS environments and enterprise applications].
• Proven ability to coach, mentor, and motivate a technical team. Strong organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills to interact effectively with team members, technical staff, and non-technical users.

Experience:

2 years required

Skills:

Analytical Thinking, English

Job type:

Full-time

• Supervise and standardize ene-to-end OEM, subcontracted, procured and co-pack manufacturer business processes..
• Evaluate, develop, and maintain reliability database of OEM partners..
• Negotiate and mange OEM contracts to ensure stability, quality, and cost competitiveness..
• Drive process improvement and ensure compliance with company standards..
• Having knowledge and experience in inventory management especially replenishment plan..
• Bachelor Degree in Supply chain management, and Business Administration..
• Having experiences at least 2-3 years in business work..
• Strong analytical and negotiation skills..
• Data-driven mindset and capability to utilize digital tools for monitoring and reporting..
• Proficiency in English communication and presentation..

Experience:

1 year required

Skills:

Budgeting, English

Job type:

Full-time

• Preparation for Annual Budget and Forecast with analyzing the actual against Budget/ Forecast..
• Provide planning and monitoring support through data visualization or appropriate tools/ methods..
• Get the consensus approach with cross-functional team for forecasting, monitoring result and managing risks..
• Performing ad-hoc analysis to assist in management desicion making..
• Support project work including taking initiative ways to increase work efficiency..

Experience:

3 years required

Skills:

Budgeting, English

Job type:

Full-time

• Lead the preparation of annual budgets and rolling monthly forecasts in coordination with relevant departments..
• Analyze monthly financial performance, identify variances, and provide actionable insights..
• Drive continuous improvement in budgeting, forcasting, and dashboard reporting processes..
• Conduct strategic and business analyses, including PESTEL assessments and digital transformation initiatives..
• Support the formulation and execution of the company's strategic plan to align with Vision, Mission, and long-term targets..
• Collaborate across departments to ensure alignment and effective execution of strategic projetcs..
• Develop and monitor performance metrics, KPIs, and financial dashboards to track progress and enhance decision-making..
• Provide strategic recommendations to senior management based on through data analysis..
• Support other assignments under the Corporate Strategy and Planning function, such as operational excellence and project monitoring..

Experience:

3 years required

Skills:

Sales, English

Job type:

Full-time

• Through the management of a specific customer to implement key account strategies aligning with company directions in order to deliver a great business result of annual value budget and/or target with profitability from customer.
• Understand market situation and deliver marketing activities matched with situation.
• Develop and implement customer activity plan.
• Establish, Negotiate and Communicate business initiatives.
• Manage customer with good relationship.
• Bechelor's Degree in Marketing, Business Administration or any field related.
• At least 3 year experiences in Sales Modern Trade, Merchandising, Marketing.
• Strong analytical, Interpersonal and Negotiation skills.
• Good command of spoken and written in English.
• Must be able to work under pressure and meet tight schedules analyze.

Experience:

3 years required

Skills:

Industrial Engineering, Production Engineering, English

Job type:

Full-time

• To design and development packaging, process line and packing machine in food industries field.
• To analyze and evaluate test data in order to find the solution for modified process line & packing machine cost down activities, productivity, and quality improvement.
• To set up the process control standard, packing material specification, packing machine specification, machine safety, and maintenance guideline.
• To manage project and team to stable production when applying project to industrialization stage.
• To communicate with packaging and machine supplier.
• Job Qualification.
• Bachelor or Master Degree in Packaging Engineer, Packaging Technology, Packaging & Material Science, Food Processing Engineering, Food Engineering or related field.
• Having 0-3 years of experience in packaging, packing machine or process line in the food industry or related field.
• Have an experience in production or QA/QC ISO9001 and quality system, ISO18000 and the ISO14001 system will be a special consideration.
• Good command of written and spoken English.
• Computer literate in MS Office.
• Able to work under pressure and skill of negotiation.
• Fresh graduated are welcome.

Job type:

Full-time

• Supply.
• Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and im ...
• About the role.
• Seeking a leadership opportunity where you can mould the future of manufacturing? As a Coordinator at Reckitt, you'll be in the driver's seat, nurturing a team of dedicated factory employees. Your role is pivotal - you'll elevate your team's skill set, ensure the smooth running of our supply operations, and leave a lasting impact on our manufacturing process. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success.
• Your responsibilities.
• Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
• The experience we're looking for.
• Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Job type:

Full-time

• กำกับดูแล สั่งการ ให้คำปรึกษา การจัดจ่ายวัตถุดิบให้กับลูกค้า เพื่อให้ทันกับการผลิตสินค้า และสอดคล้องกับระบบ ISO กฏหมาย และระเบียบต่างๆ ที่เกี่ยวข้อง.
• ติดตาม ตรวจสอบ การจัด Process Order ให้ทันตามเวลา.
• การตรวจนับสต๊อกประจำปี และคลังสินค้า.
• จัดทำแผนการบำรุงรักษาเชิงป้องกัน PM (Preventive Maintenance) และงบประมาณเครื่องจักร อุปกรณ์.
• ติดตาม ตรวจสอบ วิเคราะห์ กระบวนการทำงานให้ปัจจุบัน ให้คำปรึกษาอย่างเชี่ยวชาญ ค้นหาวิธีการใหม่ๆ เพื่อนำมาปรับปรุงกระบวนการทำงานในปัจจุบัน.
• ปริญญาตรี วิศวกรรมศาสตร์อุตสาหการ/วิทยาศาสตร์(เคมี).
• ประสบการณ์ด้านการบริหารสินค้าคงคลัง (Inventory Control) อย่างน้อย 3 ปี.
• ทักษะในการสื่อสาร ประสานงาน และติดตามงาน.
• ทักษะ Microsoft.
• ทักษะด้านระบบ SAP.
• มีความรู้พื้นฐานภาษาอังกฤษระดับดี.
• มีความรู้การบริหารระบบ ISO.
• TOA Group of Companies.
• TOA Paint (Thailand) Co., Ltd. (Head Office).
• 31/2 Moo 3, Bangna-Trad Rd., KM. 23, Bangsaothong,Amphur Bangsaothong, Samutprakarn 10540 Thailand.

Experience:

3 years required

Skills:

Compliance, Teamwork, Industry trends

Job type:

Full-time

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

Job type:

Full-time

• Manage the daily operations of the restaurant, ensuring smooth service and efficient workflow.
• Oversee the setup, execution, and closing of the restaurant, maintaining high standards of cleanliness and organization.
• Train, mentor, and supervise the front-of-house staff, fostering a positive and collaborative work environment.
• Coordinate with the kitchen staff to ensure timely and accurate delivery of orders.
• Monitor and maintain the highest standards of food quality, presentation, and service.
• Handle customer inquiries, complaints, and concerns professionally and efficiently, ensuring guest satisfaction.
• Assist in managing restaurant inventory, including supplies, equipment, and linens.
• Ensure compliance with all health, safety, and sanitation regulations.
• Maintain accurate records of daily sales, cash handling, and financial transactions.
• Assist in planning and executing special events, promotions, and marketing initiatives..
• Minimum of 3 years of experience in a supervisory role in a high-volume, upscale restaurant.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service skills and ability to handle high-pressure situations with grace and professionalism.
• In-depth knowledge of food and beverage service, including wine and cocktail pairing.
• Proficient in using POS systems and Microsoft Office.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Fluency in English and Thai is required.
• Well-groomed appearance and adherence to the restaurant's dress code.