What is WorkScore™?
What is WorkScore? The blue bar next to each of the jobs indicates how well your profile matches with the job position. To see WorkScore scores you need to complete your profile at least to 80%.
For best matches we recommend to fill as much as you can, up to 100%. You can apply to all jobs, although jobs with higher match percentage are most relevant to your skills, education and background. Even with a low WorkScore percentage, if you really like the job then it still could be a right job for you!
Experience:
1 year required
Skills:
Coordinate, Service-Minded, English
Job type:
Full-time
Salary:
฿18,000 - ฿25,000
- Receive SOP form Sale department.
- Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
- Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
- Truck booking:
- Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
- Import shipment: send booking to TH OPS team with shipment details.
- To create job in excel file in order to share the shipment details to all parties.
- Customs clearance part:
- To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
- To send those draft customs form to customer for checking and confirm all details.
- To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
- To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
- Close Job/Billing (daily):
- To send completed job with billing details to account department to prepare invoice to customer.
- Follow up POD from OPS team to attached with billing.
- Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
- Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.
Experience:
2 years required
Skills:
Customer Relationship Management (CRM), English
Job type:
Full-time
Salary:
negotiable
- Handle inquiries & complaints from online channels.
- 2-3 year experience in Call Center/Customer Services.
- Good command of English.
- Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
- Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
- Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
- Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
- Bachelor s degree or higher in Business Administration or related fields.
- Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
- Having background in Hire Purchase, Finance or Banking industry would be a plus.
- Good command of English.
- Good communication and problem-solving skills.
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree in Computer or IT related fields.
- Certification: ITIL and related.
- At least 10 years in IT services / IT Support area, Lead team more than 4 person.
Experience:
No experience required
Skills:
System Security
Job type:
Full-time
Salary:
฿40,000 - ฿50,000
- Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
- Works with Head of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications, Security System.
- To improve the quality and efficiency of support Services.
- Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
- Responsible for day-to-day system administration, including management of Internal network, VPN, Microsoft Active Directory (AD) and system backups.
- Routine Server, Network, Check cyber security and Monitoring.
- Administrator for Infra structure of customer System such as Storage, network, database, Operating System and Cyber Security.
- Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery.
- Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures.
- Working closely with both the IT and OT teams at TBSC, as well as collaborating with the BSCAP Cyber Security team.
- Flexibility to work remotely for tasks related to the Nongkhae plant.
- Male, Female 28-40 years of age.
- Bachelor degree in MIS, Computer Sciences or any related fields.
- At least 5 years experience in IT Infrastructure or any related fields.
- Windows Server: 2012, 2019, AD, Microsoft Cloud Product, MS 365.
- Background in Microsoft security product (MS Defender etc) and Service Now.
- Good English communication.
- WORK LOCATION:
- On-site at TBSC Rangsit (ไทยบริดจสโตน รังสิต ).
- Address: Klongluang District, Pathum Thani.
- Working Hour: 8:00 AM to 5:00 PM.
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