Filter Jobs

Experience:

8 years required

Skills:

Coordinate, Cloud Computing, RESTful

Job type:

Full-time

• Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application.
• Implementing IoT / M2M / MEC platforms and IoT/M2M/MEC Application.
• Detail Planning of IoT /M2M / MEC platforms.
• Monitoring performance of IoT / M2M / MEC platforms and services.
• Performing platform configuration and changes - Performing fault handling and preliminary troubleshooting
• Testing IoT/M2M/MEC services together with MKT and customers - Solving customer complaints & disputesSupporting routine activities related to IoT platforms and services.
• Coordinate internal department and third parties/vendors for execution of projects.
• QualificationsBachelor or master's degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
• 8 - 13 years of experience in the Computer or Telecommunication fieldGood Knowledge on cloud computing & edge computing technology.
• Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
• Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
• Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
• Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
• Good understanding of Docker and Kubernetes operations.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

Experience:

1 year required

Skills:

Coordinate, Service-Minded, English

Job type:

Full-time

• Receive SOP form Sale department.
• Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
• Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
• Truck booking:
• Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
• Import shipment: send booking to TH OPS team with shipment details.
• To create job in excel file in order to share the shipment details to all parties.
• Customs clearance part:
• To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
• To send those draft customs form to customer for checking and confirm all details.
• To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
• To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
• Close Job/Billing (daily):
• To send completed job with billing details to account department to prepare invoice to customer.
• Follow up POD from OPS team to attached with billing.
• Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
• Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.

Experience:

3 years required

Skills:

Good Communication Skills, Leadership Skill, Analytical Thinking, Service-Minded, Business Development, English, Thai

Job type:

Full-time

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• Arches bridges the gap between Asian experts and global clients by connecting leading firms - strategy consultancies, private equity, and hedge funds - with industry specialists for tasks like due diligence and market research. We leverage this network to deliver critical insights for due diligence, market research, and other strategic needs. Our diverse team is based in Tokyo, Shanghai, and Ho Chi Minh City.
• Despite a tough fundraising year in 2023, Arches secured $6 million in funding, backed by VCs, corporate giants (SMBC), and angel investors like Bain Cap Japan's MD..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!..

Skills:

Excel

Job type:

Full-time

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Thailand majorly focus on Velys Robtic Assisted Solution procedure. Include providing recommendations about new features and product improvements.
• Identify development opportunities and increase unit growth, profitability, and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, scrub, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J Medical from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for commercial & scrub technician team.
• Reporting on cases completed.
• To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company.
• Bachelor's degree in medical technology or biomedical Sciences.
• Nurse / Clinical Specialist with relevant experience in Robotic for Arthroplasty.
• Must be willing to work long and irregular hours, including weekends.
• Must be able to work under pressure.
• A strong team player with excellent interpersonal, communication & presentation skills.
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.

Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Skills:

Coordinate, Product Owner

Job type:

Full-time

• Coordinate with Product owner and key stakeholders to clarify requirements, craft out scenarios of customer journeys, design E2E service design, prepare communication to customer, customer handling and FAQs.
• Service Design for Experience EnhancementCollect and study data to fine insights on Customer Paint Point and Top Complaints.
• Initiates a new/enhance E2E service design, base on insights and company directions.
• Conduct project feasibility and coordinate with related teams for developments.
• Customer HandlingReviews E2E Customer Handling from incidents caused by network or products / services, with product own. Plan and prepare readiness of touch points and communication.
• Communication and WordingCraft out and review key message, communication, and wording to target customers for related touch points e.g. SMS, eBill, Letter etc.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)

Skills:

Research, English, Thai

Job type:

Internship

• Engaging with stakeholders You will thrive learning in a rich, fast-paced, deadline-driven yet thoughtful environment that is stakeholder-focused. Working closely with more senior team members, you will engage with our Consulting and Knowledge Teams daily with the aim to understand, scope, and deliver accurate, timely, and relevant data and information.
• Thinking analytically You're an organized thinker who commits to learning research analysis including methods, databases and tools, synthesis & packaging.
• Working accurately in a fast-paced, deadline focused environment You will have strong attention to detail by clarifying request objectives under the direct supervision and discussing the most appropriate and timely research approach. You will do this whilst communicating directly with BCG stakeholders to evaluate and recommend the most efficient and successful research strategy per project.
• Working well independently and in a collaborative team environment Working closely with fellow DRS colleagues, you will approach all interactions with the highest level of quality and customer service.
• Seeking professional development You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level.
• Communicating with confidence and ease You will be a clear and confident communicator, able to deliver messages in a concise manner with a positive disposition and you will help build a loyal customer base for DRS.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ongoing bachelor's or master's studies with high academic achievements, graduate in 2024 or 2025.
• Good communication in English, Thai.
• Strong attention to details and learning agility.
• Solid analytical skills.
• Passion for and interest in research field of work.
• Capable to work in a fast-paced environment and managing multiple tasks in parallel.
• YOU'LL WORK WITH.
• Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

Experience:

3 years required

Skills:

Project Management, Thai, English

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• Qualifications BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of techology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.
• Recruiter Atitaya Dechpan (อทิตยา เดชปาน)