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Experience:

5 years required

Job type:

Full-time

Proficiency in HTML, CSS, JavaScript, and app development frameworks Quality Assurance, the shop app features, functionalities and content accuracy. Schedule projects, resources and reports. Collaborates with cross-functional with the development of the shop app in both the regional and local. Skills and Qualifications Bachelor in marketing, business administration or related fields. 3 to 5 years of experience in eCommerce app operation, marketing, and service planning. Experience in customer experience, user experience enhancement projects. Exceptional interpersonal skill and team ...

Skills:

Power BI, Tableau, Statistics

Job type:

Full-time

• Conduct data collection, cleaning, and exploratory analysis to support retail-related use cases such as customer insights and product performance.
• Assist in developing and evaluating machine learning models for forecasting, segmentation, recommendation, and customer behavior analysis.
• Support GenAI and LLM-related tasks, including text classification, summarization, embedding generation, prompt testing, and preparation of datasets for NLP or RAG-style workflows.
• Prepare and document features for analytics and machine learning workflows, ensuring data quality and reproducibility.
• Build dashboards and visualizations using Power BI, Tableau, Plotly, or matplotlib to present insights to business stakeholders.
• Collaborate with senior data scientists, data engineers, and business teams to understand requirements and translate them into analytical tasks.
• Participate in team knowledge-sharing sessions and continuously develop technical skills.
• Bachelor s degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a related field.
• Minimum of two years of experience in data analytics or data science.
• Proficiency in Python, including pandas, numpy, and scikit-learn.
• Strong SQL skills for working with large datasets.
• Understanding of common machine learning techniques such as regression, classification, and clustering.
• Exposure to GenAI or LLM tools and libraries such as Hugging Face, LangChain, or OpenAI APIs.
• Experience with data visualization tools such as Tableau, Power BI, or matplotlib.
• Experience with basic NLP tasks such as tokenization, text cleaning, or embedding generation.
• Hands-on experimentation with LLMs or GenAI workflows.
• Familiarity with Git or collaborative coding practices.
• Experience in retail, e-commerce, or consumer analytics environments.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.".

Skills:

Sales, Excel

Job type:

Full-time

• ปริญญาตรี หรือสูงกว่า.
• มีประสบการณ์ในการทำงานที่เกี่ยวข้องอย่างน้อย 5 ปีขึ้นไป.
• มีทักษะการสื่อสารทั้งภาษาไทยและภาษาอังกฤษได้เป็นอย่างดี.
• มีทักษะในการบริหารจัดการ การประสานงาน การสื่อสาร การนำเสนอข้อมูลให้แก่ผู้บริหารและการเจรจาต่อรอง.
• มีทักษะความสามารถในการพิจารณา, การวางแผน, การตัดสินใจ และการแก้ปัญหา.
• มีความระมัดระวังในข้อมูลข่าวสารที่เป็นความลับ สามารถเก็บรักษาข้อมูลความลับได้.
• มีบุคคลิกภาพดี และมนุษยสัมพันธ์ที่ดี.
• มีความซื่อสัตย์ สุจริต มีคุณธรรม มีระเบียบวินัย และมีความรับผิดชอบ.
• มีความกระตือรือร้น มุ่งมั่นในการปฏิบัติงาน และตอบสนองรวดเร็ว.
• มีทักษะ ความรู้ความเชี่ยวชาญในการใช้คอมพิวเตอร์ ใช้ Excel ในการวิเคราะห์ข้อมูลได้เป็นอย่างดี.
• ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด .
• ติดต่อสอบถาม.
• คุณเปรมสุดา โทร.
• สำนักทรัพยากรบุคคล.
• บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
• อาคารแสงโสม ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพฯ 10900.

Job type:

Full-time

• Sourcing Strategy & SKU Planning.
• Develop and execute sourcing strategies in alignment with Commercial Buyers to meet category objectives.
• Define SKU selection plans based on market trends, business priorities, and consumer demand.
• Identify and propose new sourcing origins and innovative product ideas to enhance assortment diversity.
• Market & Competitor Analysis.
• Conduct in-depth benchmarking of market trends and competitor activities using tools such as Euromonitor and Nielsen.
• Analyze market and consumer data to identify sourcing gaps and opportunities.\.
• Commercial Alignment & Cost Management.
• Gather and align on sourcing requirements from Commercial Teams.
• Calculate COGS (Cost of Goods Sold) and confirm MOQ, lead time, and stock cover dates in collaboration with internal and external partners.
• Coordinate and negotiate order volumes with internal stakeholders and suppliers to optimize inventory efficiency and cost competitiveness.
• Product Development & Launch Readiness.
• Prepare required documentation and real samples for NPIC (New Product Introduction Committee).
• Ensure brand and product positioning are consistent with target market needs and company strategy.
• Collaborate cross-functionally with QA, RA, SCM, Design, and Legal teams to ensure product compliance, quality, and readiness prior to market launch.
• Performance Monitoring & Campaign Planning.
• Monitor sales, margin, and inventory performance of sourced items.
• Develop and implement promotional or marketing campaign plans in partnership with Commercial and Marketing teams to maximize category performance..
• Bachelor s degree or higher in Business, International Trade, Supply Chain, or related field.
• Minimum 5-7 years experience in e-commerce merchandising or buying, with proven track record in global sourcing for FMCG or food categories.
• Strong knowledge of market research tools (Euromonitor, Nielsen, etc.) and data-driven decision-making.
• Excellent negotiation, communication, and stakeholder management skills.
• Fluent in English (both written and spoken); additional language skills are a plus.
• Ability to manage multiple projects with tight deadlines in a fast-paced environment.
• Strong analytical skills with attention to detail..

Job type:

Full-time

• Ensure alignment of strategic plan within Product Group and ThaiBev Group and communicate strategic plans to key stakeholders across the organization to ensure the clear and consistent understanding.
• Translate ideas and discussions into clear, logically organized and well-crafted documents for effective alignment with stakeholders.
• Support leadership team to analyze competitive landscape to identify growth opportunities, and identify potential risks associated with business.
• Collaborate with key relevant functions to ensure risk mitigation plan is implemented.
• Support/provide consultation on Product Group s strategic plan related topics/ongoing initiatives.
• Work with corporate finance, legal and operations teams on due diligence, financial analysis, risk assessments for potential acquisitions, and execute M&A transactions.
• Review potential M&A opportunities that align with Product Group and ThaiBev Group s strategic goals.
• Bachelor s degree in Business Administration, Economics, Finance, or a related field. A Master s degree in Business Administration (MBA) or related field is a plus.
• Minimum 3-5 years of experience in Corporate Strategy Planning or Business Development.
• Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations and track performance metrics.
• Proven ability to gather and analyze market research, identify trends, and develop actionable insights to shape business strategies.
• Proficiency in developing budgets, setting targets, and understanding financial metrics to optimize business and operational performance.
• Experience in coordinating cross-functional teams and managing strategic initiatives across business units.
• Strong interpersonal and communication skills, with the ability to collaborate with internal and external stakeholders to deliver clear, concise, and impactful presentations to senior management and other stakeholders.
• Excellent in Thai and English communication.
• Sirapatsorn Traipein ( Meen ).
• Human Capital Business Partner
• Office of Human Capital | ThaiBev Marketing Co., Ltd.
• Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
• Chomphon, Chatuchak, Bangkok, Thailand 10900
• Mobile: (Office Phone).
• Email: [email protected].

Skills:

Research, Petrochemical

Job type:

Full-time

• Research work emphasizes on catalysis and adsorption.
• Operate and monitor pilot catalyst testing unit/ site stream testing in day and night shift.
• Perform quantitative or qualitative analysis on collected data using statistical software or other analytical methods. Interpret and summarize findings accurately.
• Perform the experiment following the designed procedures and can work independently in external laboratory, site plant or even in abroad with foreigner research collaborators.
• Plan, acquire and procure all required experiment equipment, testing apparatuses, supplies.
• EXPERIENCE.
• Have experience in lab equipment such as GC-MS, NMR, ICP.
• Research experienced in catalysis and adsorption.
• EDUCATION.
• Bachelor's degree in Petroleum/Petrochemical Technology/ Petrochemistry/ Material Science / Organic or Inorganic Chemistry.
• OTHER REQUIREMENTS.

Job type:

Full-time

• Dashboard & Analytics Development (70%).
• Design, develop, and enhance Power BI dashboards and reports for store, DC, and supplier performance.
• Build and maintain data models, DAX measures, and ETL queries to support business requirements.
• Translate business needs into data-driven insights that support operational and strategic decisions.
• Ensure data accuracy, consistency, and compliance with established KPI definitions and governance standards.
• Conduct root cause analysis on key supply KPIs (e.g., Days of Cover, Forecast Accuracy, Shrink, OSA).
• Support automation initiatives by developing BI solutions that improve reporting efficiency and reduce manual work.
• Business Partnership & Governance (30%).
• Work closely with Central Replenishment, Commercial, and Data Engineering teams to align on reporting requirements and data sources.
• Contribute to data governance by documenting metrics, definitions, and business logic in collaboration with the BI Manager.
• Provide ad-hoc analysis and insights to support decision-making during business reviews and planning cycles.
• Support cross-functional projects such as forecast improvement, replenishment automation, and supply network optimization.
• Assist in mentoring analysts or interns on Power BI standards, performance tuning, and best practices.
• Bachelor s degree in Business Analytics, Supply Chain, Computer Science, or related field.
• 1-3 years of experience in business intelligence, data analytics, or reporting roles.
• Strong technical proficiency in Power BI, DAX, Power Query (M), and SQL.
• Experience with data modeling, ETL processes, and cloud data platforms (e.g., Azure) preferred.
• Familiarity with supply chain, replenishment, or retail analytics is a strong plus.
• Ability to communicate insights clearly and work collaboratively across technical and business teams.
• Strong problem-solving skills with attention to data accuracy and visualization quality.
• Success Factors.
• Delivers accurate and visually clear dashboards that support business decisions.
• Proactively identifies data or performance issues and drives resolution.
• Acts as a bridge between business users and technical teams, ensuring alignment in data and insights.
• Demonstrates ownership, initiative, and continuous improvement mindset in BI solution development..

Skills:

Creativity, Problem Solving, Negotiation

Job type:

Full-time

• Oversee the overall permitting process of various projects to ensure completion within the specified in order to obtain the necessary permits completely and accurately on time as required by applicable laws.
• Coordinating and building the relationship with governmental agencies in operational and middle level in order to obtain the necessary permits completely and accurately on time as required by applicable laws.
• Preparing and reporting the status and obstacle in submission of permit request to s ...
• Monitoring and investigating the renewal of permit and complying with conditions attached completely and accurately on time as required by applicable laws.
• Bachelor s degree or higher in Law, Political Science, Arts or related fields.
• Minimum 4 years experience in coordinator with governmental agencies or requestor the permit.
• Ability to travel/ work upcountry and abroad.
• Experience in power plant would be an advantage.
• Experience in power generation, renewable energy, hydropower, gas and infrastructure & utilities would be an advantage.
• Reliable and scrupulous person.
• Good personality, attitude and interpersonal skills.
• Communication and coordination skills.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.
• Interested person, please submit your resume via "APPLY NOW".
• All applications will be strictly confidential, and will be kept for at least 1 year. Only shortlist candidates will be notified.
• Gulf Development Public Company Limited
• 11th Fl., M Thai Tower, All Seasons Place,
• 87 Wireless Rd., Lumpini, Pathumwan, Bangkok 10330.
• Website: www.gulf.co.th.

Skills:

Finance, Accounting, Negotiation

Job type:

Full-time

• Open Purchase order to supply chain for Wholesales orders.
• Ordering tracking by delivery date to store and monitor actual sales.
• Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
• Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
• Maintain customer database and ensure it is up-to-date.
• Gather market trend information for my manager to share with buyers.
• Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
• Supporting to resolve customer complaints, escalating to my manager where necessary.
• Stock management for wholesales.
• Other assignments deemed appropriate.
• Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
• 2 years commercial experience (sales & marketing) Understand key business functions and selling process.
• Understanding Retail and B2B business and Sales.
• Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
• Selling and Negotiation.
• Customer Handling.
• Able to use Market trend and Data Analysis.
• Communication and Stakeholder Management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Research, Product Development, Negotiation, English

Job type:

Full-time

• Research, analyze, and develop new Food & Flavor products aligned with market trends and company strategies..
• Serve as a Product Expert, providing technical knowledge and insights to support Sales and Marketing teams..
• Conduct pitching and presentation sessions with suppliers and customers to strengthen partnerships and drive sales growth..
• Collaborate with cross-functional teams (R&D, QA, Supply Chain) to ensure smooth product development processes..
• Analyze market, competitors, and innovation trends to identify new opportunities and propose product solutions.
• Provide technical support by resolving product-related issues and addressing customer inquiries.
• Balance the needs of suppliers, customers, and internal stakeholders to achieve business objectives.
• Support special assignments or strategic projects as assigned by management..
• Bachelor s degree or higher in Food Science, Food Technology, or a related field..
• Minimum 7-10 years of experience in Marketing or Supplier Management within the Food or Flavor industry.
• Proven experience in supplier pitching, presentation, and negotiation..
• Strong understanding of food ingredients, flavor technology, and supplier collaboration..
• Excellent negotiation and relationship management skills, with the ability to build long-term supplier partnerships..
• Effective presentation and communication skills, capable of delivering clear and persuasive product pitches.
• Deep awareness of market trends and innovations in the Food & Flavor industry.
• Strong collaboration skills with cross-functional teams such as R&D, QA, and Procurement to drive product success.
• Excellent English communication skills both written and spoken.

Experience:

No experience required

Skills:

Sales

Job type:

Full-time

• Are you a results-driven professional with a passion for health and wellness? We re seeking an Assistant Marketing & Sales Manager to help elevate our health-focused products. This role involves analyzing market trends, monitoring sales performance, and implementing impactful marketing strategies to drive growth and enhance market presence in the health sector. Join us in making a positive impact on people s lives while contributing to the success of our health products!.
• Analyze and monitor sales performance, marketing campaigns, competitor movements, an ...
• Plan and execute marketing initiatives, promotions, and activities to align with business objectives and drive sales growth.
• Provide data-driven insights and recommendations to enhance revenue and profitability.
• Collaborate with internal teams (Marketing, Sales, and Digital) and external partners (agencies, organizers) to ensure timely and effective campaigns delivery.
• Manage online sales channels and leverage marketplace tools (e.g., Seller Center) to optimize shop performance and monitor platform campaigns.
• Support assortment planning, stock management, and pricing strategies based on data-driven insights.
• Work with designers to develop artwork and materials that reflect current trends and brand positioning.
• Oversee marketing and sales documentation and control expenses according to budgets and monthly sales plans.
• Bachelor s degree or higher in Business Administration, Marketing, or related fields.
• Minimum 3 years of experience in Sales, Marketing, or E-Commerce operations.
• Strong analytical, negotiation, and problem-solving skills.
• Highly proactive, well-organized, and able to work under pressure.
• Skilled in managing multiple projects and priorities in a fast-paced environment.
• Good command of English and computer literacy.

Skills:

Research, Mechanical Engineering, Salesforce, English

Job type:

Full-time

• Responsible for pre-sales support of products and problem-solving solutions, assisting sales to research and analyze customer demand, formulating technical proposals and tenders, expounding on technical solutions, demonstrating products, and answering technical inquiries.
• Driving product sales, promoting and selling products, and providing solutions via engineering dealers and project sales boosts profitability increases market share and encourages the colleges to achieve sales targets.
• Improve the opportunity for each key account for brand expansion.
• Managing dealers' PSI, inventory, and sales out.
• Collect and analyze customer feedback on products and technical issues to the Customer Service department and take responsibility for the aftersales and follow up on the customer problems.
• Deepen solutions according to customer s demand and assist technical engineers in implementing solutions.
• Conduct relevant technical training for internal sales and pre-sales as well as external partners.
• Maintain and develop healthy relationships with potential dealers and customers.
• Skills and Qualifications
• Qualification Bachelor or higher in Mechanical Engineering (the other engineering degree backgrounds are also considerable), Business Administration, Marketing.
• At least 5-7 experience in Project Sales, Channel Management, and Business/ Partner Development.
• Experience in Partner Relationship Management or Customer Relationship Management.
• Familiar with Air Conditioner (HVAC, VRF), Electronic Home Appliance industries.
• Extensive knowledge of project and channel market strategy; relevant influencers and decision makers; customer insights, buying behaviour and segmentation.
• Ability to convert partner engagement into sales opportunity.
• Strong interpersonal, communication and presentation skills.
• Ability to thrive in a high-growth, fast paced and demanding environment.
• Excellent command of English both spoken & written with computer literacy.
• Familiar & Discipline to work with SalesForce.com program, or any other similar CRM programs.

Job type:

Full-time

• Hand on day-to-day budget controlling operation.
• Prepare monthly financial analysis report, with explanation variance between actual against budget.
• Analyze and manage the annual financial plan / budget including the mid-year adjustment of the group of.
• companies.
• Coordinate with cross functional team members and manage operational budget for financial projection.
• preparation in line with the corporate and business goals / strategic direction of the group of companies.
• Supervise, advise, planning, and manage the budget of the group of companies in accordance with the.
• approved budget plan.
• Processing operations and financial data to seek ways to manage and to find out the root cause including.
• suggestions for solving the problem.
• Develop and improve relevant internal control systems, together with work processes to be in line with the.
• company's operational plan and increasing the efficiency of work.
• Deliver other assignment by the supervisor and executive management.
• Education and Experience.
• Bachelor's degree in a accounting/finance.
• Minimum 8 years of experience in management accounting, financial planning and budget controlling.
• background at least 5 years in a supervisory or mid-managerial level.
• Strong analytical and problem-solving skills with attention to detail.
• Effective communication, co-ordination, presentation and leadership skills.
• Strong understanding of corporate financial policies and strategic planning principles.
• Proficient in accounting software (SAP) and Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Proficient in English skills.
• Detail-oriented, creativity and flexibility for adjustment rolling financial projection.
• Commitment, responsibility and ability to work under pressure and strict timeline.

Job type:

Full-time

Job Description We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Market Research, Research, Negotiation

Job type:

Full-time

• Supplier Management and Development Identifies suppliers who can co-develop products.
• Cooperates and maintains good relationship with suppliers who are reliable in providing products.
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Visit suppliers and producers.
• Product Management and Development.
• Conducts market research and analysis to identify products that can be developed and adopted as Fresh Food Products.
• Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as Fresh Food Products.
• Monitors the performance of Fresh Food Products, identify route causes of shortfall and plan actions to improve performance Sales Target.
• Work with Marketing team to develop new launch activity in stores to drive sales Pricing and Makro Mail Promotional Program.
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
• Work with Marketing team to produce an effective Makro Mail Program, to achieve sales budget and profit targets.
• Team Management Feeds back market information, competition information, projects, sales and profit results to line manager and supported team.
• Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores.
• Makes regular store visits to detect operational problems and follows-up on product quality and presentation.
• Gives all the necessary information to the Commercial Director and concerned Sr Buyer.
• Master degree in Business Management, Marketing, Economics or related.
• At least 2 years in managerial experience or level in commercial sourcing or buying operations of retails or whole selling business.
• Effective Negotiation and Communication skills.
• Strongly in capability dealing with different parties and levels.
• Strongly in result oriented, resourceful, attention to details, analytical skills.
• High flexibility both time and travelling.

Experience:

3 years required

Skills:

Public Relations, Creative Writing, Thai, English

Job type:

Full-time

• Drafts basic public relations materials including news releases, media alerts, fact sheets and other materials as directed.
• Carries out special and media event planning activities and arrangements as outlined by the public relations specialist.
• Attends weekly meetings with team to update projects and participates in brainstorming sessions.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect and administrative databases. Other tasks include database creation, data entry and update additions and corrections. The intern will provide data output in the form of letters, fax lists, data lists and other reports as requested by account staff.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to printing of materials, renting of audio/visual equipment, photography, graphic arts services or supplying needed products.
• Assists with administrative duties including fax processing, sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned.
• Assists with the management of newspaper and periodical inventories for easy access.
• Performs other activities as assigned.
• The Public Relations Assistant will be a recent graduate with a degree in public relations, marketing, advertising, mass communications or other related program.
• The individual must demonstrate the ability to undertake basic public relations writing assignments (Thai/English), and pose an understanding of basic media relations skills, an ability to interact professionally with clients and good judgment.
• A working knowledge of computers, MS Office and database management software is necessary.
• The public relations assistant will be mentored by the PR Consultant who will help the intern prioritise tasks and focus on multiple projects and deadlines simultaneously.

Skills:

SEO, SEM, Creativity

Job type:

Full-time

• Operate Online content development & media planning based on marketing issues.
• Operate owned media strategy_brand site/Official SNS account/membership site.
• Operate paid media strategy_Display AD/SEO/SEM/OTV in media platform.
• Operate earned media strategy_KOL/WOM penetration/social listening.
• Operate creativity campaign in the focus channels based on marketing issues.
• Collaborative work with internal marketing/research/creative team.
• Negotiate with brand/digital agency.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Set KPI/ROI of own tasks with leader/manager follow.
• What we're looking for.
• 2-4 years of experience in digital marketing, preferably within the consumer goods or retail industry.
• Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
• Proficiency in using marketing analytics tools and platforms to track and measure campaign performance.
• Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Proven project management skills and the ability to work collaboratively in a team environment.
• Familiarity with content creation and graphic design software (e.g., Adobe Creative Suite).
• Passion for staying up-to-date with the latest digital marketing trends and technologies.

Skills:

Human Resource Management, IC License, English

Job type:

Full-time

• Serve as primary contact person in handling inbound & outbound services for all enquiries, service requests and complaint handling from end customer, agents, business partners, etc. both of voice and non-voice services in daily to urgent and complex issues.
• Handle and resolves complicated complaint, discrepancies and clarifications needed with a level of service that exceeds customers expectations.
• Work with other departments and business partners for any service requirements requi ...
• Provide feedback / suggestion to Senior team members for any service need to be improved.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Support the project implementation and perform any extra job assigned.
• Provide the case handling consultation to junior staff for the superior service with accuracy to the customer.
• Being a mentor for staff and new joiners.
• Bachelor or higher degree in business computer, marketing, organizational psychology or human resource management.
• IC License is a plus.
• At least 3-5 years experiences in customer service or customer experience related fields.
• Broad knowledge and experience in life insurance is required.
• Excellence communication in both Thai and English..

Experience:

No experience required

Job type:

Full-time

• ครีเอทีพ เทสดี ที่มีไอเดียสร้างสรรค์สิ่งใหม่มาเสริฟ์เสมอ ให้มาร่วมงานกับเรา.
• ตำแหน่งที่มุ่งเน้นความครีเอทีพเป็นหลัก เราอยากได้ความสดใหม่ของไอเดีย แต่ก็มีความสามารถในการใช้AI เข้ามาเชื่อมโยงงานให้ออกมาสร้างสรรค์แบบครีเอทีพเทสดีท่านนึง.
• ติดตามเทรนด์ และดิจิทัลที่เกิดขึ้นใหม่ - ทดลองใช้เครื่องมือและเทคโนโลยีใหม่ๆ อย่างต่อเนื่องเพื่อเพิ่มประสิทธิภาพความคิดสร้างสรรค์และเวิร์กโฟลว์.
• ร่วมมือกับผู้ผลิตงานสร้างสรรค์ทั้งภายในและภายนอกเพื่อสร้างและเพิ่มประสิทธิภาพการเล่าเรื่องด้วยภาพ/วิดีโอ ภาพเคลื่อนไหว และภาพด้วย AI Augmentation.
• สนับสนุนการพัฒนาแคมเปญที่ใช้ AI และครีเอทีพ บนแพลตฟอร์มโซเชียลต่างๆ (Facebook, Instagram, TikTok, X, YouTube ฯลฯ) ด้วยไอเดียเนื้อหาใหม่ๆ ที่ทันต่อเทรนด์.
• ปรับแต่งเนื้อหาดิจิทัลเชิงสร้างสรรค์ โดยใช้เครื่องมือที่ขับเคลื่อนด้วย AI (เช่น ChatGPT, Midjourney, Runway, ElevenLabs, Gemini).
• ทำงานร่วมกับทีม AE กลยุทธ์ สื่อ และทีมครีเอทีฟ เพื่อผลิตเนื้อหามัลติมีเดียแบบบูรณาการ ทั้งเนื้อหาโซเชียล ภาพ สคริปต์ และเรื่องราวผลิตภัณฑ์ ซึ่งปรับให้เหมาะสมสำหรับแพลตฟอร์มดิจิทัล.
• ตรวจสอบให้แน่ใจว่าเนื้อหาทั้งหมดที่ใช้ AI สอดคล้องกับอัตลักษณ์ของแบรนด์ ความเกี่ยวข้องทางวัฒนธรรมท้องถิ่น และการปฏิบัติตามข้อกำหนดของแพลตฟอร์ม (เช่น นโยบาย Meta Content).
• พัฒนา AI กระตุ้นความคิดและทิศทางการสร้างสรรค์ที่สอดคล้องกับวัตถุประสงค์ของลูกค้า เพื่อให้มั่นใจว่าการสร้างสรรค์ร่วมกันระหว่างมนุษย์และ AI จะมอบเรื่องราว ภาพ และไอเดียแคมเปญที่ทรงพลัง.
• ประสบการณ์ 2-4 ปีในด้านการสร้างเนื้อหาดิจิทัล โซเชียลมีเดีย หรือการสื่อสารเชิงสร้างสรรค์ (ประสบการณ์การใช้เครื่องมือ AI จะได้รับการพิจารณาเป็นพิเศษ).
• มีประสบการณ์ในการสร้างและจัดการเนื้อหาในช่องทางดิจิทัลที่หลากหลาย.
• คุ้นเคยกับเครื่องมือ AI เช่น ChatGPT, Midjourney, Runway, D-ID หรือเครื่องมือที่คล้ายกัน (จะมีการฝึกอบรมให้).
• ความรู้เกี่ยวกับ SEO, เทรนด์โซเชียล และกลยุทธ์การปรับแต่งเนื้อหา.
• ประสบการณ์การใช้งานแพลตฟอร์ม CMS (WordPress, Webflow หรือเว็บไซต์ที่ใช้ Notion) และเครื่องมือวิเคราะห์ (Google Analytics, Meta Insights).
• ความสามารถในการทำงานในสภาพแวดล้อมการทำงานที่สร้างสรรค์และรวดเร็ว จัดการงานหลายอย่าง และทำงานให้เสร็จทันกำหนดเวลาที่จำกัด.
• สามารถใช้ภาษาอังกฤษและภาษาไทยได้อย่างดีเยี่ยม (สำหรับการพัฒนาเนื้อหาสองภาษาจะได้รับการพิจารณาเป็นพิเศษ).
• ความใส่ใจในรายละเอียด ความสามารถในการปรับตัว และความคิดก้าวหน้าในการผสานความคิดสร้างสรรค์เข้ากับนวัตกรรมที่ขับเคลื่อนด้วย AI.
• ความเข้าใจเกี่ยวกับแคมเปญการตลาดดิจิทัล รวมถึงโฆษณาสื่อและเนื้อหาที่เน้นประสิทธิภาพ.
• ความเข้าใจพื้นฐานเกี่ยวกับวิศวกรรม AI Prompt สำหรับการสร้างเนื้อหาเชิงสร้างสรรค์ทั้งภาพและวิดีโอ.

Skills:

Negotiation, English

Job type:

Full-time

• Initiate concept development for new products and brands, continuously identifying market opportunities and proposing new product development aligned with the company's objectives and resources to meet market needs.
• Develop and execute brand strategies tailored to target audiences.
• Collaborate with the OEM factory to effectively plan production requirements and maintain an optimal inventory level.
• Monitor the progress of product launches with a focus on integrated marketing support, distribution, POSM & display, pricing, and off-take. Propose appropriate corrective measures as needed.
• Work with advertising agencies and media partners to create brand-aligned content.
• Design and execute marketing campaigns across online and offline channels.
• Develop promotional activities, experiential marketing, and brand awareness programs.
• Assess competitive landscape and adjust strategies accordingly.
• Master's Degree in Marketing or related field.
• At least 3 - 5 years experience in marketing or related field (Skincare and Cosmetic is preferable).
• Good creative, interpersonal, negotiation, and compromising skills.
• Good planning and management skill.
• Good analytical, problem-solving skills.
• Ability to use personal computer.
• Good knowledge of written and spoken English.
• We offer an attractive compensation, benefits package and career opportunities to the successful candidate. If this profile largely fits your background, personality and ambition, we would be very interested in talking to you, in person.
• Berli Jucker Public Co., Ltd.
• Human Resources Division
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: www.bjc.co.th
• Facebook Fan Page: BJC Careers.