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Experience:
3 years required
Skills:
Salesforce, Oracle, Software Development, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
- Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
- Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
- Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
- Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
- Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
- Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
- Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
- 3-5+ years of experience working with the Mulesoft Anypoint Platform.
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
- Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
- Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
- SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
- Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
- Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
- Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
- Ability to analyze technical concepts and translate them into business terms, and vice versa.
- Knowledge of software development processes and design methodologies.
- Experience leading cross-functional teams to resolve customer needs or projects.
- Fluency in English at a business professional level is required.
- Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
- Mulesoft Certified Developer.
- Salesforce Certified Administrator.
- Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
- IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
- Knowledge of Salesforce products and features, capabilities, best use, and deployment.
- Experience working with Enterprise-level customers..
- In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
8 days ago
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Experience:
5 years required
Skills:
SAP, Project Management, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expectedTo render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
- To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
- To maintain documentation according to firm standards, best practices, and standard operating procedures.
- To fully comply with and adhere to all the standard AMS process & procedures that are developed.
- To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
- You may be assigned as part of project team member to implement the application. In this role, you are expectedTo support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
- To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
- You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
- You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
- You will be tasked to lead and/or coach Analyst and Consultant level members.
- You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- Requirements:Have at least 5-8 years experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP SD (Sales & Distribution) Module.
- Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
- Any experience within basic technical debugging is an added advantage.
- Having at least 3 years of experience leading a team is an added advantage.
- Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage.
- Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
- Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
- Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
- Ability to travel if required, i.e. to be placed at Client s site for the project.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107793In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
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Bangkok, Product / Brand Management
,Production / Manufacturing
,Consultant
Product / Brand Management,Production / Manufacturing,Consultant
Experience:
7 years required
Skills:
Production planning, SAP, Finance, English, Korean
Job type:
Full-time
Salary:
negotiable
- Demonstrable knowledge of SAP S/4HANA - either in Finance or Manufacturing/Production Planning & EAM or Supply Chain (warehousing, transportation or supply chain planning).
- Minimum 7 years experience in customer facing roles is essential - either implementation/technology consulting or presales/sales engineering roles.
- Demonstrable track record of successfully navigating complex digital solution presentations, adeptly handling technical challenges, and building collaborative bridges b ...
- Understanding of sales processes is required.
- Leadership skill (Solution or Project proposal, Project team, Internal Initiative etc) is added advantage (required for Digital Solution Advisor Senior Specialist).
- Experience in driving digital transformation in presales, advocating for the adoption of innovative digital tools, and steering teams through intricate digital sales cycles is imperative.
- Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks.
- Knowledge and experience with competitive ERP solutions is an added advantage.
- Conversational fluency in English mandatory.
- Native Asian language skills required (Chinese, Korean, Japanese, Thai, Vietnamese). Additional language fluency is a bonus.
- Experience in working with customers across different countries is highly desirable.
- SAPCSCareers.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
8 days ago
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Experience:
5 years required
Skills:
Sales, Business Development, Digital Marketing, English, Bahasa Indonesia
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
- Understanding of spreadsheets and the ability to use creative approaches to prove solutions through data, with a strong and refined analytical toolkit.
- Ability to deliver results under pressure.
- Excellent project management skills, with proficiency in advanced project management methodologies.
- Excellent organizational, influencing, and presentation skills.
- Ability to communicate in English and either Bahasa Indonesia, Vietnamese or Thai fluently, in order to communicate with and serve customers who are based in the Southeast Asia region.
- Businesses of all shapes and sizes rely on Google s unparalleled
- advertising solutions to help them grow in today's dynamic marketing
- environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- The Global Media Agencies partner with Google as our multipliers. Your knowledge of online media combined with your communication and problem-solving skills shapes how the newly formed Agency Function adds value to business via these agency partners. Using your influencing and data skills, you provide Google-caliber research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key agency partners and understand how our range of product offerings can grow our mutual business.
- As Account Manager for the Southeast Asia Large Customer Sales Agency Solutions team, you have the exciting opportunity to foster strong consultative projects and deliver leading strategic perspectives to Agency function. Google's Large Customer Sales (LCS) teams are strategic partners and
- industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Develop data driven strategies, translate strategic goals into actionable initiatives and operational plans for the Agency Function to fully unlock the potential for agency partners.
- Assist in building and maintaining agency business plans, and business processes for the assigned list of key partners, including preparing updates for LCS leadership regarding the impact and status of ongoing Agency initiatives.
- Strategize the operational improvement pillar and execute on it flawlessly. Develop strategic frameworks and recommendations to inform business decisions.
- Work within the team and partner managers to support agency solutions and strategies, by working cross-functionally including Sales Finance, Sales Operations, Marketing, and Product Specialists.
- Contribute strategically to the growth and direction of Google s products and services. Manage specific, time-bound projects related to product solutions and strategy including building compelling agency-first narratives, opportunity sizing, scaling pilots.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
14 days ago
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Bang Kapi, Bangkok, Sales
,Business Development
,Product / Brand Management
Sales,Business Development,Product / Brand Management
Experience:
3 years required
Skills:
Sales, Fast Learner, Good Communication Skills, English
Job type:
Full-time
Salary:
฿35,000 - ฿60,000, negotiable, commission paid with salary
- Be able to communicate in English well both verbally and in written form in a polite manner.
- Have a complete understanding of Epidemic Sound's business model (training provided).
- Be able to naturally share about Epidemic Sound's unique concepts in conversation, identify customer's needs, negotiate contracts and close deals.
- Continually prospect for new customers through research, through your current network, customer recommendations, internal analytics, cold emails and calls including cold walk-ins, markets/ conferences and other lead generation methods.
- Be able to handle software like spreadsheets, wordprocessing, calendars and other online admin tools like Slack, Zoom, Google apps etc. (Mac experience is a plus).
- Maintain accurate records of all activities in our CRM.
- Able to provide customer training of Epidemic Sound's platform including having a good understanding of music and musical genres for the purpose of curation support (training provided).
- Able to assist in managing our team and provide staff support and training internally as needed.
- Be an ambassador to We Soundtrack and Epidemic Sound in all aspects of the position both in your work and privately.
- Qualifications needed to become a good at Enterprise Sales.
- Good Communication Skills, social skills, easy to make friends with, nice personality, humor, problem solver.
- Being honest, transparent and accurate.
- Be an entrepreneurial "go-getter".
- Be able to communicate in English well both verbally and in written form in a polite manner.
- Be able to address a small crowd in a confident way.
- Comfortable in dealing with authoritative people (being less greng-jai is very helpful).
- Good at problem solving.
- Good at juggling multiple tasks and developing your own routines for daily tasks.
- Negotiation skills and especially selling on Value with the ability to close deals without discounting.
- Fast Learner.
- Good understanding of sales and business.
- Good understanding of social media, pop culture.
- Good understanding of music.
- Bonus: A network from within corporate brands/MNC's or creative industry/content producers may be helpful.
- Bonus: If you also happen to speak Vietnamese (in addition to English), you may be a good fit for our international team.
- Training and development within an international company culture.
- Flexible working hours and holiday allocation.
- Work from home at least 1 day per week.
- 5-day work week.
- Social security and group health insurance.
- Apple MacBook Pro + iPhone + work number provided.
- Allowances (internet, travel, cost reimbursements etc.).
- Performance based salary with client portfolio feeding your base salary for a compounded effect with a large growth potential that allows you to build a high and stable income long-term.
- Inclusive company culture with zero tolerance for discrimination (gender, origin, age etc.).
- Socially and environmentally responsible company (high ESG score) with a well defined code of conduct.
- Snacks and drinks in the office.
- Salaries.
- As you increase your client portfolio and maintain it well (customers normally stay year-on-year) you will benefit from a compound effect that allows you to build a fast increasing and stable income long-term.
- Salary starts from 35,000-60,000 Bt/month (including minimum expected average sales commissions) depending on your qualifications and the size of the client portfolio you are entrusted with. You can typically expect a minimum of 20% increase in salary per year, but may be much higher if you are good.
4 days ago
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Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
- Join us.
- The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
- In this role, you will partner with our leading clients and agencies to help measure the effectiveness of their investment with our platform. In addition, this role will partner with key cross-functional teams such as sales, product marketing, product measurement, and business marketing to ensure that clients and agencies have best-in-class support.
- We seek highly-driven, empathetic, individuals who are looking to build our Marketing Sciences discipline where execution, curiosity, and data-driven thinking in a fast-growth environment to make others better will be critical for success.
- Drive the value of and adoption of measurement across Key and Growth account clients in Southeast Asia;.
- Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform;.
- Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams;.
- Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers;.
- Partner with product and partnership teams to help prioritize the right partnerships for the region;.
- Implement 1st or 3rd party measurement solutions for Key and Growth accounts with a learning agenda;.
- Partner with sales and product strategy to up-level internal sales teams on measurement knowledge;.
- Willingness and ability to travel as the business requires (approximately 25% of the time).
- At least 5 years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations;.
- Proven experience in setting up and managing large datasets, delivering analytical insights to management or clients for informed marketing decision-making, and adept at managing cross-functional communications and various stakeholders;.
- Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis;.
- Fluency in English.
- Proficiency in Exploratory Data Analysis (EDA) with R, Python, SQL or HIVE;.
- Ability to work effectively in a fast-paced, global environment with exceptional time-management and goal-oriented task management skills;.
- A track record with attribution and conversion methodologies;.
- Experience in both digital brand and performance marketing;.
- Fluency in Thai and/or Vietnamese language preferred.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too..
15 days ago
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