Filter Jobs

Experience:

1 year required

Skills:

Social media, Purchasing, YouTube, SEM, English

Job type:

Full-time

• Bachelor or Master Degree (Communication arts, Journalism, Marketing, statistics or related Field).
• At least 3-5 year media planning experience with a focusing on Digital (Including Mobile, SEM, Social media).
• Strong knowledge in Google search and facebook adverting.
• Pass at least 2 Google certificates including Facebook Blueprint.
• Knowledge in Bidding management tool, Google Analytic or Performance.
• Fluent in speaking, reading and writing in English.
• Facebook blueprint certification and Google AdWords certified a plus.
• Job Responsibilities.
• Work with client service team to understand the client's business objectives and advertising strategy.
• Research and analyze the target audience's character, purchasing and media habits.
• Assess the competitive analyses, media landscape to Identify and evaluate media opportunities.
• Plan and develop digital media strategies, media touch-point planning, media cost and effectiveness analysis.
• Present proposals, including cost to clients for approval.
• Monitor campaign performance and ensure media buys are properly executed through media plan.
• Provided campaign report with results to clients.
• Acquire in-depth knowledge of marketing channels, including but not limited to:Facebook, Instagram, SEM, GDN, YouTube and Twitter.
• Develop a strong understanding of the products, competition, industry, marketing goals and objectives of each campaign/project.
• Set up and monitor campaigns across various platforms, in line with the corporate/campaign goals and objectives.
• Manage budgets in line with the target KPIs and strategies.
• Measure the effectiveness of the campaigns across your assigned accounts by using a variety of in-house, proprietorial, and third party tools to compile and draw insight from both company-specific, sector-specific and generic industry data, in order to better understand campaign performance, market trends, and consumer behavior.
• Carry out daily optimisation for a number of assigned on-going accounts.
• Produce regular reports containing informative descriptions of campaign activity, suitable advice and recommendations with a clear summary of performance against the KPIs.

Experience:

3 years required

Skills:

Biddable Media, Social media, Leadership Skill, English

Job type:

Full-time

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to Biddable Social Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Facebook, TikTok & Line.
• Gain hands-on experience and become a specialist in social media advertising across multiple platforms.
• Measures of success.
• Understood the complete biddable media scenario on client's business across social platforms (including but not limited to Facebook, TikTok, LINE, X, and LinkedIn.).
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Role Summary and Impact.
• Manage real time bidding campaigns on multiple platforms for clients.
• Setup, monitor, report and analyze advertising campaigns to deliver on client KPIs.
• Stay updated with platform changes and new features through regular training, active research, attending webinars, and completing key certifications such as Meta Blueprint and other relevant online courses.
• To be the custodian of your client's advertising presence on social platforms & the go-to-person on matters social.
• You will become an advocate of your wider team's work and a trusted client partner by attend briefings and strategy sessions, building social ads designed to deliver business value and client KPIs.
• You'll become a trusted client partner with your inherent knowledge of their business and how social can elevate brand and direct response messaging/outcomes based on their needs.
• Keep your client leads up to date on social best practices - content, platforms, and tools within the paid social ecosystem.
• Participate in workshops, training sessions and team building events.
• Skills and Experience.
• 0-3 years of experience in digital advertising (experience in a biddable role is a plus). Fresh graduates are also welcome.
• Ability to work flexible hours when needed.
• Self-motivated and proactive with a strong sense of ownership and accountability.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks or campaigns simultaneously while ensuring accuracy and zero-error execution.
• Excellent time management skills, able to prioritize and meet tight deadlines in a fast-paced environment.
• Quick learner who adapts well to change and is eager to take on new challenges.
• Team player who collaborates well across functions while also working independently when needed.
• Effective communicator, both written and verbal, with the ability to present ideas clearly.
• Analytical skills and experience with Excel are a plus.
• Good communication in English.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
• While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Experience:

4 years required

Skills:

Google Analytics, Microsoft Office, Problem Solving, Biddable Media, Recruitment

Job type:

Full-time

• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success.
• Understood the complete biddable media scenario on client's business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client's current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximize the client's return on investment.
• Constant focus and optimization on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 4 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel (vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
• While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Experience:

3 years required

Skills:

Biddable Media, Social media, Leadership Skill, English

Job type:

Full-time

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to Biddable Social Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Facebook, TikTok & Line.
• Gain hands-on experience and become a specialist in social media advertising across multiple platforms.
• Measures of success.
• Understood the complete biddable media scenario on client's business across social platforms (including but not limited to Facebook, TikTok, LINE, X, and LinkedIn.).
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Role Summary and Impact.
• Manage real time bidding campaigns on multiple platforms for clients.
• Setup, monitor, report and analyze advertising campaigns to deliver on client KPIs.
• Stay updated with platform changes and new features through regular training, active research, attending webinars, and completing key certifications such as Meta Blueprint and other relevant online courses.
• To be the custodian of your client's advertising presence on social platforms & the go-to-person on matters social.
• You will become an advocate of your wider team's work and a trusted client partner by attend briefings and strategy sessions, building social ads designed to deliver business value and client KPIs.
• You'll become a trusted client partner with your inherent knowledge of their business and how social can elevate brand and direct response messaging/outcomes based on their needs.
• Keep your client leads up to date on social best practices - content, platforms, and tools within the paid social ecosystem.
• Participate in workshops, training sessions and team building events.
• Skills and Experience.
• 3 years of experience in digital advertising (experience in a biddable role is a plus). Fresh graduates are also welcome.
• Ability to work flexible hours when needed.
• Self-motivated and proactive with a strong sense of ownership and accountability.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks or campaigns simultaneously while ensuring accuracy and zero-error execution.
• Excellent time management skills, able to prioritize and meet tight deadlines in a fast-paced environment.
• Quick learner who adapts well to change and is eager to take on new challenges.
• Team player who collaborates well across functions while also working independently when needed.
• Effective communicator, both written and verbal, with the ability to present ideas clearly.
• Analytical skills and experience with Excel are a plus.
• Good communication in English.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
• While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Experience:

4 years required

Skills:

Google Analytics, Microsoft Office, Problem Solving, Biddable Media, Recruitment

Job type:

Full-time

• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success.
• Understood the complete biddable media scenario on client's business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client's current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximize the client's return on investment.
• Constant focus and optimization on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 4 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel (vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Experience:

3 years required

Skills:

Biddable Media, Social media, Leadership Skill, English

Job type:

Full-time

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to Biddable Social Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Facebook, TikTok & Line.
• Gain hands-on experience and become a specialist in social media advertising across multiple platforms.
• Measures of success.
• Understood the complete biddable media scenario on client's business across social platforms (including but not limited to Facebook, TikTok, LINE, X, and LinkedIn.).
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Role Summary and Impact.
• Manage real time bidding campaigns on multiple platforms for clients.
• Setup, monitor, report and analyze advertising campaigns to deliver on client KPIs.
• Stay updated with platform changes and new features through regular training, active research, attending webinars, and completing key certifications such as Meta Blueprint and other relevant online courses.
• To be the custodian of your client's advertising presence on social platforms & the go-to-person on matters social.
• You will become an advocate of your wider team's work and a trusted client partner by attend briefings and strategy sessions, building social ads designed to deliver business value and client KPIs.
• You'll become a trusted client partner with your inherent knowledge of their business and how social can elevate brand and direct response messaging/outcomes based on their needs.
• Keep your client leads up to date on social best practices - content, platforms, and tools within the paid social ecosystem.
• Participate in workshops, training sessions and team building events.
• Skills and Experience.
• 3 years of experience in digital advertising (experience in a biddable role is a plus). Fresh graduates are also welcome.
• Ability to work flexible hours when needed.
• Self-motivated and proactive with a strong sense of ownership and accountability.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks or campaigns simultaneously while ensuring accuracy and zero-error execution.
• Excellent time management skills, able to prioritize and meet tight deadlines in a fast-paced environment.
• Quick learner who adapts well to change and is eager to take on new challenges.
• Team player who collaborates well across functions while also working independently when needed.
• Effective communicator, both written and verbal, with the ability to present ideas clearly.
• Analytical skills and experience with Excel are a plus.
• Good communication in English.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
• While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Experience:

5 years required

Skills:

Microsoft Office, Google Analytics, Problem Solving, Recruitment, YouTube, CPA, SEO, SEM

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit wppmedia.com.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• o Be.
• Extraordinary by Leading Collectively to Inspire transformational Creativity.
• o Create an.
• Open environment by Balancing People and Client Experiences by Cultivating Trust.
• o Lead.
• Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to the Biddable Search., Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success.
• Understood the complete biddable media scenario on client's business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client's current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximize the client's return on investment.
• Constant focus and optimization on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 5 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel ( vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice for more information on how we process the information you provide.

Experience:

4 years required

Skills:

Microsoft Office, Google Analytics, Problem Solving, Recruitment, YouTube, CPA, SEO, SEM

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit wppmedia.com.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• o Be.
• Extraordinary by Leading Collectively to Inspire transformational Creativity.
• o Create an.
• Open environment by Balancing People and Client Experiences by Cultivating Trust.
• o Lead.
• Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to the Biddable Search., Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success.
• Understood the complete biddable media scenario on client's business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client's current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximize the client's return on investment.
• Constant focus and optimization on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 4 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel ( vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice for more information on how we process the information you provide.

Experience:

3 years required

Skills:

Social media, English

Job type:

Full-time

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be.
• Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an.
• Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead.
• Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to.
• Biddable Social Manager.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Facebook, TikTok & Line.
• Gain hands-on experience and become a specialist in social media advertising across multiple platforms.
• Measures of success.
• Understood the complete biddable media scenario on client's business across social platforms (including but not limited to Facebook, TikTok, LINE, X, and LinkedIn.).
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Role Summary and Impact.
• Manage real time bidding campaigns on multiple platforms for clients.
• Setup, monitor, report and analyze advertising campaigns to deliver on client KPIs.
• Stay updated with platform changes and new features through regular training, active research, attending webinars, and completing key certifications such as Meta Blueprint and other relevant online courses.
• To be the custodian of your client's advertising presence on social platforms & the go-to-person on matters social.
• You will become an advocate of your wider team's work and a trusted client partner by attend briefings and strategy sessions, building social ads designed to deliver business value and client KPIs.
• You'll become a trusted client partner with your inherent knowledge of their business and how social can elevate brand and direct response messaging/outcomes based on their needs.
• Keep your client leads up to date on social best practices - content, platforms, and tools within the paid social ecosystem.
• Participate in workshops, training sessions and team building events.
• Skills and Experience.
• 0-3 years of experience in digital advertising (experience in a biddable role is a plus). Fresh graduates are also welcome.
• Ability to work flexible hours when needed.
• Self-motivated and proactive with a strong sense of ownership and accountability.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks or campaigns simultaneously while ensuring accuracy and zero-error execution.
• Excellent time management skills, able to prioritize and meet tight deadlines in a fast-paced environment.
• Quick learner who adapts well to change and is eager to take on new challenges.
• Team player who collaborates well across functions while also working independently when needed.
• Effective communicator, both written and verbal, with the ability to present ideas clearly.
• Analytical skills and experience with Excel are a plus.
• Good communication in English.
• Life at WPP Media.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
• While we appreciate all applications received, only those candidates selected for an interview will be contacted.
• Please read our Privacy Notice for more information on how we process the information you provide.

Skills:

Social media

Job type:

Full-time

• Build & Lead Content Ecosystem.
• Establish and lead in-house content studio (graphic, video, adaptation).
• Define content production model, workflow, and templates.
• Drive transition from agency-dependent model scalable in-house capability.
• Ensure speed, consistency, and quality of content output.
• Content Strategy & Platform Leadership.
• Define platform role and content strategy across: TikTok, Instagram, Facebook, Ecommerce platforms.
• Translate brand campaigns into multi-format content ecosystem.
• Drive always-on content approach beyond campaign-based marketing.
• Influencer & Creator Ecosystem.
• Develop and lead influencer strategy (macro, micro, seeding).
• Build and manage long-term creator network.
• Identify and scale high-performing influencers.
• Ensure strong alignment between influencer content and brand direction.
• Social & Community Engagement.
• Oversee social media direction and engagement strategy.
• Ensure active community management (comments, interaction, responsiveness).
• Build stronger consumer connection and brand relevance.
• Content Performance & Optimization.
• Define and track content performance metrics.
• Lead test & learn approach (format, messaging, creators).
• Continuously improve content ROI and efficiency.
• Cross-functional Integration.
• Brand Team (strategy & campaign direction).
• Ecommerce Team (conversion & performance).
• Ensure one integrated marketing ecosystem.
• Team Leadership & Capability Building.
• Lead and develop content team and Influencer Manager (or Assistant Manager).
• Set clear priorities, workflow, and performance standards.
• Build a fast, execution-driven, high-output team culture.
• Budget & Efficiency Management.
• Manage content and influencer budget allocation.
• Optimize cost efficiency vs agency production.
• Improve output per cost and ROI.

Experience:

4 years required

Skills:

Project Management, Digital Marketing, Social media, Automation

Job type:

Full-time

• Lead the day-to-day management and growth of local messaging platforms, with a primary focus on LINE Thailand and Taiwan, alongside KakaoTalk and emerging platforms, ensuring content remains relevant, engaging and aligned with commercial priorities.
• Plan and deliver platform-specific campaigns across acquisition, retention, loyalty and seasonal activity, managing the full journey from briefing and content development through to launch, optimisation and post-campaign analysis.
• Create and manage a strong always-on content approach, balancing brand storytelling, ...
• Partner closely with technology teams to translate marketing needs into practical solutions and support the evolution of automation, personalisation, customer lifecycle messaging and artificial intelligence use cases.
• Manage agency and stakeholder relationships while tracking platform performance, identifying opportunities for improvement and sharing clear insights and recommendations that strengthen campaign and channel effectiveness.
• What we need from you.
• 4-8 years of experience in social media, customer relationship marketing, lifecycle marketing or platform-based digital marketing, with strong hands-on campaign execution experience.
• A degree in Marketing, Social Media Communications or a related discipline, together with a strong understanding of digital content, customer engagement and platform marketing.
• Proven experience working across regional or multi-market environments, with the ability to coordinate effectively between local markets, marketing teams, technology partners and other stakeholders.
• Strong campaign and project management capabilities, with experience taking digital initiatives from brief through development, launch, optimisation and performance analysis.
• Confidence managing external agencies and influencing stakeholders without direct authority, combined with a hands-on approach and the ability to turn performance insights into clear actions.

Experience:

2 years required

Skills:

Digital Marketing, SEM, Google Analytics, Facebook Marketing, English

Job type:

Full-time

• Plan, launch, and optimize paid campaigns across Meta, Google (Search/Display/YouTube/PMax), LINE, TikTok, and Lazada/Shopee for our clients.
• Build strategic media plans - budget, channel mix, and audiences mapped to client objectives and KPIs.
• Steer AI-driven campaign types (Meta Advantage+, AI Predictive Models, Google Smart Bidding/PMax) - knowing when to let the algorithm run and when to intervene.
• Set up automated rules, alerts, and dashboards to catch pacing issues, delivery anomalies, and broken URLs in hours, not weekly reports.
• Use AI assistants (Claude, ChatGPT, platform AI) for daily performance reviews and optimization recommendations.
• Manage budgets, pacing, and bids to deliver the most efficient results.
• Run structured creative and audience tests; feed learnings into the next iteration.
• Analyze performance and deliver weekly/monthly reports with clear insights and next actions.
• What We're Looking For.
• 2+ years hands-on paid media experience (search + social); agency background a plus.
• Proven track record hitting CPA / ROAS / booking targets.
• Strong Meta Ads Manager + Google Ads; working knowledge of TikTok, LINE, marketplace ads.
• Comfortable with AI-driven bidding and able to explain to a client why the machine did what it did.
• Analytical, detail-oriented, cool under pressure - can spot the leak and prioritize the moves with the biggest impact.
• Uses AI tools in daily workflow, or eager to learn fast.
• Good Thai and English (client-facing).
• Plus: Google Ads / GA4 / Meta Blueprint / TikTok certifications- hospitality or travel brand experience - CAPI / server-side tracking.
• Why SOIDEA.
• Regional campaigns for world-class hospitality brands, real budgets, real accountability - in a team that invests seriously in AI tooling. Become the media buyer who commands the AI era, not the one replaced by it.

Experience:

No experience required

Skills:

Thai, English

Job type:

Internship

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling.
• Why Join Us?.
• At WorkVenture, you'll be part of a team that's shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

Experience:

1 year required

Skills:

Ad Planning / Ad Buying, Negotiation

Job type:

Full-time

• Developing, implementing, and monitoring digital media plan.
• Initiating and analyzing research and data needed to develop and implement the media strategies.
• Maintaining contact with digital media sales representatives.
• Negotiating digital media rates and added value opportunities to ensure client receives most advantageous package.
• Assisting in the gathering of information and the evaluating of final campaign analyses.
• Monitoring of all digital media campaigns results.
• Working closely with Client Service to develop client strategy utilizing historical performance to identify learning and benchmarks.
• Utilizing site analytics (Google Analytic, Omniture, etc.) to perform site.
• Analyzing large data sets quickly and at granular levels in Excel and making strategic decisions for campaigns based on key performance indicators and trends.
• A minimum of 1 years of big firm digital agency experience.
• Experience in planning and implementing online media.
• Excellent mathematical ability: can understand and evaluate budget/results data effectively.
• Decisive and effective problem-solving ability.
• Ability to work on multiple tasks effectively.
• Basic presentation skills.

Skills:

Digital Marketing, Social media, Photography, English

Job type:

Full-time

• Lead and develop Remote Lands' organic social media strategy across both B2C and B2B audiences.
• Plan and manage the social media content calendar.
• Grow Remote Lands' social media following and build an increasingly relevant and engaged audience.
• Create, publish and optimize content across Instagram, Facebook and other relevant platforms.
• Develop social-first content ideas that reflect the Remote Lands brand and appeal to our target audience.
• Proactively identify, source and generate compelling content, working with colleagues, travelers, partners, suppliers and teams on the ground across Asia.
• Engage meaningfully with the social media content of key travel advisor partners.
• Write polished, on-brand, and engaging social copy.
• Identify content opportunities around destinations, travel trends, cultural moments, company activity and new product launches.
• Coordinate with our editorial, product, marketing and design teams.
• Monitor channel and content performance and use insights to inform future strategy.
• Keep abreast of changing social media formats, platform developments and best practices.
• Desired Skills & Traits.
• What We're Looking For.
• Previous professional social media experience is required.
• Strong written English and excellent attention to detail.
• A strong visual eye and good creative judgment.
• A proactive, resourceful approach with an entrepreneurial mindset.
• The ability to work independently, take ownership and move projects forward.
• A strong understanding of organic social media strategy and content development.
• A genuine interest in travel, culture and storytelling.
• Knowledge of the US travel market and US social media audiences is a major advantage.
• Experience in luxury travel, hospitality, lifestyle or another premium consumer brand is advantageous.
• A good understanding of photography, image selection and composition.
• Image editing skills using Photoshop, Lightroom or similar tools are desirable.
• Experience creating and editing Reels or other short-form video content is a plus but not required.
• Experience & Compensation.
• Relevant professional experience is essential. Competitive salary dependent on experience, discretionary annual bonus, company-sponsored visa and work permit, and health insurance.
• Please email your resume to [email protected] with Social Media Specialist as the subject line.
• Featured In.

Experience:

2 years required

Skills:

Business Development, Project Management, Digital Marketing, Procurement, Recruitment

Job type:

Full-time

• This role will coordinate campaign administration and execution across the full campaign lifecycle from proposal and procurement support through campaign setup, launch, monitoring, reporting and post-campaign review.
• You will work closely with the China Supply team, RTA/DMO, tourism board partners and internal stakeholders across Operations, Legal, Finance, Tax, Brand, Translation and other relevant functions.
• Coordinate the operational handover from the China Supply or Business Development te ...
• Support proposal localization, bidding, procurement documentation, vendor registration and related administrative processes.
• Coordinate contract preparation, approvals, signatures and follow-up with internal and external stakeholders.
• Manage the collection, translation, review and approval of campaign assets from tourism board partners.
• Coordinate campaign setup across Agoda Media Solutions products, including onsite placements, destination content, coupons and other relevant activations.
• Support campaign launches and monitor delivery, pacing and operational issues throughout the campaign period.
• Coordinate with internal teams to resolve campaign, creative, inventory, coupon or reporting issues.
• Support the preparation and validation of campaign performance reports in English and Chinese.
• Coordinate campaign review meetings and capture recommendations for renewal or future campaign improvements.
• Develop and maintain campaign trackers, checklists and processes to improve operational efficiency and scalability.
• Bachelor's degree in Marketing, Business, Communications, Tourism, Project Management or a related field.
• Excellent written and verbal communication skills in Mandarin Chinese and English.
• At least 2 years of experience in campaign operations, digital marketing, project management, media operations, account management or a related area.
• Experience working with tourism boards, government agencies, destination marketing organizations or external agencies is preferred.
• Experience with China-based procurement, bidding, contracting or administrative processes is highly desirable.
• Strong project-management skills and the ability to manage multiple stakeholders and deadlines.
• Strong attention to detail and ability to manage documentation, approvals and campaign assets accurately.
• Proactive, organized and comfortable working independently in a fast-paced, international environment.
• Good working knowledge of Excel, PowerPoint and project-tracking tools.
• Experience in digital advertising, media, travel, hospitality or tourism marketing.
• Familiarity with campaign metrics such as impressions, clicks, engagement, conversions and delivery pacing.
• Experience coordinating localized creative production and content approvals.
• Experience working with cross-functional and regional teams in a matrix organization.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Social media

Job type:

Full-time

• Develop and execute social media strategies across Facebook, Instagram, TikTok, LINE, and other platforms.
• Create and manage engaging content to increase brand awareness and audience engagement.
• Plan and optimize digital campaigns to improve reach, engagement, and conversions.
• Monitor social media trends, competitor activities, and campaign performance.
• Analyze insights and prepare performance reports with actionable recommendations.
• Coordinate with graphic designers, content creators, and external agencies.
• Support paid media campaigns and basic Performance Marketing activities.

Skills:

Project Management, Video Editing, Social media, Photography, English

Job type:

Full-time

• Develop and execute multi-platform social media strategies aligned with broader marketing objectives and commercial goals.
• Oversee content calendars, scheduling, and asset distribution across platforms including Facebook, Instagram, TikTok, LINE Official Account and LinkedIn for the resort account and all dedicated sub-accounts.
• Lead the creative direction and hands-on production of all social media visual assets, creating high-performing multimedia content (photography, short-form Reels and co ...
• Prepare actionable weekly/monthly performance reports using Meta Business Suite and Sprout Social platforms and present strategic insights to stakeholders.
• Engagement & Community Growth.
• Oversee audience interaction, monitor comments and direct messages, and foster an active community while maintaining brand tone of voice.
• Identify, brief, and manage relationships with content creators, influencers, and brand partners to expand reach.
• Stay ahead of platform feature updates, viral trends, and algorithm shifts to keep the brand relevant.
• 3+ years managing social media strategies and organic/paid campaigns in-house or at an agency.
• Strong skills in mobile photography, video shooting, and short-form video editing (Reels, TikToks) using mobile, action camera and visual editing tools.
• Proficiency in social management and scheduling tools (Meta Business Suite and Sprout Social).
• Fluency in both written and spoken Thai and English, with the ability to create, write, and adapt engaging social media content for both languages.
• Strong capability to interpret data, calculate campaign ROI, and make data-driven content recommendations.
• Excellent written and verbal communication, strong project management skills, and high adaptability.
• Deep understanding of emerging social trends, viral content formats, and platform feature updates.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

6 years required

Skills:

Social Media Management, Analytical Thinking, Quality Assurance, Problem Solving, Data Analysis

Job type:

Full-time

• Monitor and analyze social media channels for brand mentions, sentiment trends, and reputation risk signals to identify potential business impact.
• Synthesize complex social data from multiple sources into clear ORM summaries, recommendations, and decision-ready materials for stakeholders.
• Develop, document, and maintain ORM playbooks, escalation templates, and investigation frameworks; ensure governance and controls requirements are met.
• Track mitigation plans and ensure timely follow-up on action items and unresolved reputational risks.
• Reporting & Data Analysis.
• Analyze social media dashboards and platform data to identify trends, root causes, and performance opportunities.
• Prepare robust social listening and ORM reports for senior stakeholders, highlighting key signals, ongoing initiatives, and actionable insights.
• Leverage data tools (SQL, Tableau, or equivalent) to build and maintain reporting frameworks that support operational decision-making.
• Team Management & Operational Collaboration.
• Manage and develop a team of social media agents - coach, mentor, motivate, and evaluate performance on a regular basis.
• Identify performance gaps, formulate action plans to address them, and monitor outcomes to ensure success.
• Continuously monitor traffic and service levels; highlight discrepancies and take immediate corrective action.
• Assist with planning and organizing proper coverage and staffing alignment.
• Partner with WFM, QA, and cross-functional teams on key operational initiatives and document learnings.
• Process Improvement & Ownership.
• Drive continuous improvement in social listening workflows, monitoring processes, and post-incident learnings.
• Lead cross-department working group discussions and provide post-mortem reviews for reputational and operational incidents.
• Improve internal processes by identifying recurring pain points, operational gaps, and opportunities to standardize ORM management.
• Supervise quality assurance processes and related training of team members to ensure consistent, high-quality customer service.
• Act as backup to the Operations Manager when needed.
• Experience: 6+ years of total blended experience in social media, social care, or online reputation management, with a minimum of 2 years in a people management or managerial role; experience working with operational or contact center data is an advantage.
• Social Care & ORM expertise: Strong, hands-on experience managing social media channels as a customer service function and demonstrated experience in ORM - social listening, brand monitoring, reporting, and driving improvement actions based on insights.
• Social media tools proficiency: Proficiency in Sprinklr or equivalent social media management and listening platforms (e.g., Meltwater, Sprout Social), with end-to-end working knowledge of the tool.
• Data acumen: Proficiency in SQL, Tableau, and other data platforms, alongside Microsoft products including Word, Excel, and PowerPoint.
• Effective communication: Explain technical and social media findings to non-technical stakeholders; produce concise, executive-level summaries and reports.
• Analytical thinking / problem solving: Ability to translate social listening and ORM insights into actionable improvement strategies and operational recommendations.
• Prioritization & time management: Deliver timely analysis, maintain operational cadences, and manage multiple initiatives effectively across different timelines.
• Teamwork & collaboration: Trusted partner across multiple functions; reliable under pressure.
• Ownership: Demonstrated ownership, accountability, and resilience under ambiguity in fast-paced, dynamic, multicultural environments.
• English proficiency: Excellent command of spoken and written English; the ability to speak and write in any additional language will be preferred.
• SaaS enablement experience in social listening: experience configuring, optimizing, or scaling social listening or ORM platforms.
• Background in corporate communications, brand management, or community management.
• Knowledge of Agoda products and customer service procedures.
• No. of Openings: 1 position.
• Working hour: 5-day work week (weekends may be included) with rotating shift schedule (shifts rotate throughout the week).
• Working hours and shift patterns may evolve over time in line with business and operational requirements. Employees should be prepared to work rotating shifts, including evenings, weekends, public holidays, and potentially overnight hours, where applicable.
• Location: We welcome applications from Bangkok, Thailand and Kuala Lumpur, Malaysia. Strong preference for candidates already based within the respective country. Relocation support eligibility is subject to confirmation.
• Application Screening by Recruiter --> Recruiter Phone Screen --> SHL Assessment --> Round 1 Interview (Regional Manager) --> Final Interview (Senior manager).
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Digital Marketing, Video Editing, Social media, Copywriting, Photography

Job type:

Full-time

• Anantara Koh Yao Yai Resort & Villas.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• The Social Media & Marketing Executive plans, creates and manages the resort's content across Instagram, Facebook, TikTok, LinkedIn and the hotel website to grow brand awareness, engagement and direct bookings. Reporting to the Director of Sales & Marketing, the role produces photos, videos and copy, runs the content calendar and paid social campaigns, works with influencers and media partners, responds to comments and messages, and supports promotions for rooms, dining, spa and events. The position tracks performance metrics, prepares monthly reports and keeps all content on brand. Candidates should have 2+ years' experience in social media or digital marketing (hospitality preferred), strong photography, video editing and copywriting skills, good English and Thai, and familiarity with Meta Business Suite, Canva or Adobe tools.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.