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Experience:

4 years required

Skills:

Creativity, Biddable Media, SEM

Job type:

Full-time

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise..
• Reporting of the role.
• This role reports to the Head of Biddable Search.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success -.
• Understood the complete biddable media scenario on client s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client s current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximise the client s return on investment.
• Constant focus and optimisation on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 4 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel (vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual Qualifications.
• Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

Skills:

Google Ads, CPA, English

Job type:

Full-time

• Develop and lead result-driven biddable media strategies across Search, Social, and Programmatic platforms to meet client business objectives.
• Provide deep strategic consultation on performance optimization for both clients and internal teams.
• Oversee day-to-day operations of the biddable media team and support team knowledge development.
• Collaborate with internal departments including Planning, Creative, E-Commerce and Analytics to ensure seamless campaign execution.
• Contribute to the development of the company s paid media strategy and ensure alignment with overall business direction.
• Stay up to date with digital media trends and encourage innovation and adoption of new tools and technologies within the team.
• QualificationsAt least 5 years of experience in Biddable or Performance Media, preferably in agency or multi-client environments.
• Strong expertise in key platforms: Google Ads, Meta Ads, TikTok Ads, DV360, or other programmatic tools.
• Solid understanding of campaign measurement frameworks including CPA, ROAS, and attribution models.
• Experience in leading teams and managing senior-level client communications.
• Strategic thinking with a focus on performance outcomes and team success.
• Proficient in English (spoken and written).

Experience:

No experience required

Skills:

Excel, Analytical Thinking, High Responsibilities, Biddable Media, Digital Marketing, Thai, English

Job type:

Full-time

• Become a Data Detective: Dive into campaign performance, user behavior, and key metrics. Your mission is to uncover insights and proactively optimize campaigns to deliver the best possible results.
• Master the Platforms: Get hands-on with a wide array of digital platforms. You'll be the one making sure campaigns are set up and managed flawlessly.
• Think Strategically, Act Proactively: You re not just a follower; you're a thinker. We want you to question, test, and propose new ideas that move the needle.
• Embrace the Future: The digital world is always evolving, and so are we. You ll stay on top of the latest trends and updates, continuously building your expertise.
• Experience: You've got 0-2 year of experience in digital marketing, either from a past role, an internship, or even an impressive school project.
• Education: A bachelor's degree in a quantitative field (Statistics, Economics, Mathematics, Computer Science) is a huge plus it tells us you've got the analytical foundation we love.
• The Right Attitude: You're a self-starter and proactive with a natural knack for numbers and a deep desire to solve puzzles. You're ready to dig into data and find the answers that drive growth.

Experience:

No experience required

Skills:

Thai, English

Job type:

Internship

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling..
• Why Join Us?.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

Skills:

Social media, Branding

Job type:

Internship

• Initiate LINE channel, create the content post on this channel. initiative on video content to make more awareness to customers.
• Create content to build more awareness about 'Campaign & Trip.com 's customer benefit.
• Learn how to implement travel promotion campaign strategies and support the campaign marketing communication.
• Monitoring & Analyze competitors s campaign and do the weekly analysis report.
• Content writing for all social media platform (Facebook, Line open chat, IG).
• Support branding content and video shooting of marketing project.
• Support others operation part such as generated deep link, Selling-Point for each product.
• Monitoring promotions from Airlines (focus LCC) and create social post based on promotion, push more in LINE group.

Skills:

SEO, SEM, Project Management

Job type:

Full-time

• To be key contact with media agency and work with internal team (Brand com, Loyalty, Own brand, Cluster, Mall, O2O, retail media and others) to get requirements on media, share expertise on media to comments media proposal, manage performance, find solution to manage performance to achieve as planned.
• Work with media agency to develop media strategy, annual brand plan, campaign and share creative best practice for each platform, as well as building and leading a high high-performance marketing capabilities to achieve KPI as planned.
• Managing budget to meet performance goals both offline and Digital (KPIs, Digital Funnel and ROI) and collaborating with crisscross-functional internal and to be key contact with digital agency/media agency/business partner ( e.g. Meta/Google/LINE/ TikTok TikTok/X) for achieving growth targets in own channels.
• Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win win-back - digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• Responsible for Digital Analytics - Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• Utilize strong analytical ability to evaluate media across multiple channels and customer touch points, in order to preparing preparing and presenting recommendations, reports and finding from data to team. Lead on media dashboard project.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Proven working experience in media at least (5 years).
• Expertise of digital social media SEO/SEM/ASO, e e-mail marketing, CRM Database, and GA.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in media agency or marketing as expert on media.
• Strong analytical skills and data data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in in fast -paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

1 year required

Skills:

Data Analysis, Digital Marketing, Marketing Strategy, English, Mandarin

Job type:

Full-time

• มีพื้นฐานในการทำ Data Analytics เพื่อวางแผนการสร้างกลยุทธทางการตลาด.
• ติดต่อประสานงานกับ Partner ตามแผนงานของฝ่ายการตลาด และค้นหา Partner ใหม่ๆ.
• ควบคุมดูแลและตรวจสอบรายละเอียดข้อมูล product ของบริษัท.
• วางแผนและควบคุม Content ของการตลาด ให้มีประสิทธิภาพและตรงเวลาตามกำหนด.
• พัฒนาและสร้างโปรไฟล์ผลิตภัณฑ์และการส่งเสริมการขายใหม่ตามกลยุทธ์ของบริษัท.
• ประสานงานกับทีมงาน (ฝ่ายสร้างสรรค์, ฝ่ายการตลาด, ฝ่ายปฎิบัติการ ).
• นำเสนอและสื่อสารข้อมูลรวมถึงการประชาสัมพันธ์ในรูปแบบสื่อใหม่ๆ ของบริษัทฯ ผ่านทางโซเชียล มีเดีย.
• สามารถเดินทางไปติดต่อประชุมกับ Partner ในการทำ Product Promotion ได้.
• หญิง (อายุ 23-30 ปี).
• วุฒิปริญญาตรี การตลาด หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสอบการณ์ 1 ปี ขึ้นไป เกี่ยวกับสื่อนอกบ้านหรือเอเจนซี่จะรับพิจารณาเป็นพิเศษ.
• มีทักษะด้านมนุษยสัมพันธ์ที่ดี.
• จัดการงานหลายอย่างและรับมือกับความกดดันได้ดี.
• มีรถยนต์เป็นของตัวเอง / สามารถเดินทางไปต่างจังหวัดได้(ทางเครื่องบิน).
• ความหลงใหลในความสำเร็จและประสิทธิภาพในการทำงาน.

Experience:

No experience required

Job type:

Internship

• Support the media planning team in developing media strategies and campaign plans.
• Assist in researching and identifying appropriate media channels for specific target audiences.
• Collect and analyze media data to evaluate the effectiveness of campaigns.
• Help coordinate with internal teams and external media partners.
• Prepare media plans, reports and presentations for client or internal review.
• Handle day to day operation with clients and implement media planning according to proposal.
• Studying Bachelor degree in any related fields.
• Good teamwork and strong interpersonal skills.
• Fast learner with a proactive and initiative-driven attitude.
• Proficiency in Microsoft Office (especially Excel and PowerPoint); knowledge of digital media tools is a plus.

Job type:

Full-time

• Set up media campaign on platforms. ensure targets, data and creative is uploaded and objective/ budget set currently to achieve the objectives and KPI.
• Execute and operate digital advertising (Facebook, Google, Line, Tiktok, Lazada, Shoppee and another digital advertising) in order to achieve campaign goal.
• Research and analyze the target audience's character, consumer demand, and search engine keyword for propose media campaign.
• Report summary and analysis on campaign performance, findings, provide insights and recommendation for future campaigns.
• Work together with account manager, ideate on media strategies, tactics, and target for media plans, ensuring information is presented in a brand-friendly, digestible format the convoys the key takeaways and insights.
• At least 7 of experience in digital media planning, including Social Ads, Market place Ads and e-commerce experience in Media planning is a preferred.
• Previous experience trafficking digital media campaigns, ad operation background, or solid understanding of technical digital media set-up.
• Can manage variety of concurrent projects independently.
• Work well in a cross functional team environment.
• Strategic and critical thinker, independent, and achieve problem solver.
• Curious, creative and passionate.
• Eagerness to learn and adopt new tools/ technologies as well as share knowledge with others.
• Good command in MS. Office.

Experience:

5 years required

Skills:

SEM, YouTube, Data Analysis

Job type:

Full-time

• Team Leadership: Provide mentorship and guidance to team members, evaluate performance, and foster professional development.
• Media Expertise: Demonstrate proficiency in a range of online media platforms (e.g., Meta Ads, SEM, GDN, Youtube, Tiktok Ads, Line Ads) and select the most suitable platforms for specific clients and campaigns.
• Strategy Development: Develop and implement comprehensive media strategies, including campaign reports and, occasionally, basic communication strategies.
• Data Analysis: Utilize industry resources and analytical tools (e.g., GA4, databases, spreadsheets) to track, analyze, and optimize advertising campaigns.
• Client Management: Collaborate with clients to understand their needs, propose effective strategies, and attend internal and external meetings.
• Team Coordination: Work closely with the execution team (AM, Ad Opt, etc.) to brainstorm optimization ideas, analyze campaign reports, and ensure smooth campaign execution.
• Operations Management: Oversee day-to-day operations, ensuring team productivity, well-being, and effective collaboration with other teams.
• Talent Development: Identify team members' strengths and weaknesses, and create personalized career progression plans.
• Who You Are.
• Bachelor's degree in marketing, advertising, or a related field.
• 5+ years experience in digital media planning or a related role.
• Strong knowledge of online media platforms and advertising analytics tools.
• Proven experience in media planning and strategy development.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• A passion for digital marketing and staying up-to-date with industry trends.
• Why You'll Love It.
• Advanced AI Tools For All Positions!!.
• Creative office at Emporium (located at BTS Phrom Phong).
• Work hard, play harder office.
• Competitive Salary.
• Performance Review ( 2 times per year ).
• Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount ).
• Annual Paid Leave.
• Compassionate Leave.
• Health Insurance.
• Social Security.
• Discount for Fitness Gym at EmQuartier.
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD).
• Work in professional and dynamic environment.
• Good chance to explore new trends in a digital market.
• Opportunity to learn most advanced advertising technology platforms.
• Our Thailand Office.

Skills:

Social media, Accounting, Social Media Management

Job type:

Full-time

• Prepare and manage internal team documents such as reimbursement forms, make payments, management reports, office supplies inventory and place orders as necessary.
• Supported employee engagement activities such as birthday events and team-building programs and assist with special projects as needed.
• Coordinate with internal teams including HR, IT, Marketing and other departments.
• Update employee information in the Contact Center database system.
• Social Media and Customer Support.
• Oversee and monitor Big C s social media accounts (e.g. Facebook, LINE OA, Instagram and TikTok).
• Respond appropriately to customer messages/comments.
• Coordinate with relevant departments to successfully handle customer feedback.
• Prepare reports on customer feedback, message volume, and key issues observed on social media platforms.
• Propose online communication strategies to enhance the organization's brand image.
• Bachelor s degree in Marketing, Communications Arts, Business Administration, Accounting or related field.
• 3-5 years of experience in social media management or administrative coordination (preferred).
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and social media tools.
• Strong interpersonal skills and the ability to build relationships with stakeholders.
• Experience in retail business, FMCG, E-commerce, Shopping platform (preferred).

Job type:

Full-time

• Operate&Suggest owned media strategy_Owned EC/Membership program in EC platform
• Operate&Suggest paid media strategy_Display AD/SEO/SEM/AB test in EC platform
• Operate&Suggest earned media strategy_KOL/WOM penetration/social listening to grow EC traffic
• Lead the collaborative work with internal marketing/sales/data/creative team
• Manage EC channel profit including Omni/D2C to maximize total EC marginal profit in a given budget
• Negotiate with EC/Media agency
• Contribution to the improvement of audience targeting/segmentation for EC
• Manage all EC medial performance report by brand/platform & suggest the dashboard for management.

Skills:

Negotiation, English

Job type:

Full-time

• Define strategy and roadmap for monetizing Makro s online media and data assets, including Makro PRO.
• Translate advertiser and customer needs into clear direction for data analysis, processing, and packaging, working closely with the internal data analytics team.
• Develop competitive, insight-driven online advertising and data products, benchmarking against competitors while highlighting Makro s unique digital strengths.
• Package Makro s digital media inventory into compelling propositions that meet advertiser requirements and maximize revenue potential.
• Drive sales growth by building and managing strong relationships with advertisers, agencies, and 3rd party partners.
• Lead negotiations, product bundling, pricing strategy, and revenue forecasting for online media and data monetization initiatives.
• Establish, monitor, and report on KPIs to track sales performance and optimize monetization packages.
• Collaborate closely with the in-store OI team to develop integrated packages that create synergies across online and offline media assets.
• Strategic thinker with strong commercial acumen and product mindset.
• Proven leadership in managing teams and influencing cross-functional stakeholders.
• Strong sales, negotiation, and account management capabilities.
• Highly analytical and data-savvy, with the ability to convert insights into actionable monetization strategies.
• Excellent communication and presentation skills (Thai & English preferred).
• Entrepreneurial, proactive, and results-oriented with ability to deliver under tight timelines.

Skills:

Microsoft Office, Data Analysis, Negotiation

Job type:

Full-time

• Initiate and develop comprehensive media monetization strategy to maximize revenue across all media channels and to align with the organization's business objectives.
• Identify revenue opportunities, trends, and emerging technologies in the media landscape.
• Collaborate with brands and agencies on utilizing Makro retail media networks to ensure client s sustainable growth.
• Work closely with commercial teams to upsell trade suppliers and identify cross-selling opportunities.
• Develop and execute sales plans that drive revenue growth for each supplier, setting and achieving measurable targets on a monthly, quarterly, and annual basis.
• Business Development and Operation.
• Ensure sales increase opportunities and maximize revenue by finding potential new customers and new business opportunities.
• Collaborate with internal teams to ensure smooth execution of media campaigns.
• Ensure accurate specifications and on-time delivery of all media placements.
• Collaborate with marketing communication teams to create and implement engaging content for digital screens.
• Partner with external vendors to design and create new media placement to expand sales opportunities.
• Maximize the effectiveness and efficiency of media inventory both in-store and online.
• Data and Reporting.
• Conduct full analysis of marketing and media data to support sales uplift, including in-store and online sales, campaign performance analysis, and category sales data.
• Prepare and present sales performance reports for C-level management including monthly, yearly, and long-term number planning.
• Bachelor s degree in business administration, marketing, or related field.
• 5 years of experience in marketing or media. Background in retail business is a plus.
• Strong understanding of the media landscape and digital advertising.
• Excellent communication and presentation skills. Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite and data analysis tools.
• Experience in advertising media, ad operations or sales.
• Excellent verbal & written communication, with negotiation skills.
• Ability to understand all phases of sales development, from prospecting to proposal development, negotiation and closing deals and account management.

Experience:

1 year required

Job type:

Full-time

• Department: Marketing.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Plan, build and optimize a variety of PPC (Google-ads) and social-ads campaigns across a range of digital channels.
• Overview total campaign performance and effectiveness in order to optimize or find the key learning for future campaigns.
• Implement campaign tracking with UTM/GID and set up tagging with analytic platform.
• Monitor media performance and develop action plan to optimize media performance.
• Set up and manage Always-On campaigns (Google Search, Display & Video and Facebook) deliver cost effective lead generation.
• Define and drive best media/communication journey from Ads serving to landing page / application.
• Bachelor s degree in any field.
• Digital Biddable Specialist & Digital Media Buyer or similar roles with minimum 1-2 years experience.
• Enjoy solving problems, working under pressure, and focusing on project deadlines.
• Music Lover..
• ประสบการณ์ 2 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

No experience required

Skills:

Thai, English

Job type:

Internship

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling..
• Why Join Us?.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

Skills:

Digital Marketing, Social media, Negotiation, English

Job type:

Full-time

• Strategy & Planning: Oversee comprehensive digital marketing and media strategies that support brand initiatives and overall business objectives..
• Content & Messaging: Oversee the creation, editing, and distribution of engaging content, ensuring it aligns with the brand's voice and messaging across various channels..
• Campaign Management: Review with Brand on Plan, execute, and optimize both paid and organic digital media campaigns across different platforms to increase brand awarene ...
• Collaboration: Work closely with the brand team, creative teams, and other internal departments to ensure cohesive and consistent brand communication..
• Performance Analysis: Support Track, analyze, and report on campaign performance metrics and key performance indicators (KPIs) to measure success and make data-driven adjustments to strategies..
• Brand Consistency: Ensure that brand guidelines are maintained and that brand messaging is consistent across all digital marketing materials and communications..
• Audience Engagement: Monitor and manage social media channels to engage with the brand's community and strengthen audience connections..
• Alignment: The manager ensures that all digital and media efforts align with the brand's long-term vision, values, and messaging..
• Brand Development: By working with the branding team, the manager helps define and refine brand guidelines for digital channels, ensuring that the brand's essence is accurately represented online..
• Integrated Campaigns: The role integrates digital media activities into broader marketing campaigns, creating unified experiences that reinforce the brand image and connect with the audience on multiple touchpoints..
• Strategic Input: The digital manager provides expertise on digital trends and platform capabilities, contributing to the brand team's understanding of how to best reach and engage the target audience in the digital space..
• Bachelor Degree in Digital Marketing / Advertising or related field.
• At least 10 years in Digital marketing in FMCG.
• Good command of spoken and written in English and Computer Literacy.
• Good analytical, be creative, initiative, pro-active, self-motivated and self-starter.
• Interpersonal, negotiation, and compromising skills.
• Strong team player, communication and listening skills.
• Leader, problem-solving skills, coaching and training skills.
• Good planning and management skill.

Skills:

Social media, Industry trends, YouTube

Job type:

Full-time

• Implement and manage social listening tools to track brand mentions, keywords, hashtags, industry trends, and competitor activities across all relevant social media platforms (e.g. X, Facebook, Instagram, LinkedIn, TikTok, YouTube, online forums, news sites, blogs).
• Analyze social media data to identify sentiment, emerging topics, influential voices, and potential threats or opportunities.
• Generate regular reports on social media performance, sentiment analysis, and compet ...
• Develop custom dashboards and alerts to ensure real-time notification of critical mentions and spikes in conversation volume.
• Identify and escalate urgent issues or negative trends to the relevant internal stakeholders.
• Develop, refine, and implement the organization's social media communication plan.
• Act as a primary point of contact and lead the social media response during a crisis, working closely with the crisis management team.
• Ensure consistent messaging across all social media channels and align with overall company communication strategies.
• Monitor the effectiveness of social media response efforts and adapt strategies as needed.
• Identify and leverage various social media content opportunities, including relevant social media groups (e.g., Facebook Groups), online forums, Q&A platforms, and niche communities.