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Skills:

Sales

Job type:

Full-time

Explore career opportunities at Live Nation, a Great Place to Work and Forbes Top Company for Women. Join our team in North America or internationally and work with purpose in live entertainment. Browse open roles today.

Experience:

5 years required

Skills:

Accounting, English, Thai

Job type:

Full-time

Job Posting Title Client Executive - UPC1 Responsibilities Find new customer information. Build relationship with new customer. Negotiating terms of sales. Offering. Keep track of customer dept. Coordinate with accounting and Finance. *หมายเหตุ: สามารถประจำสำนักงานที่กรุงเทพ และออกพบลูกค้าตามภูมิภาคที่รับผิดชอบได้ Requirements Thai, Male or Female 27-38 years old. Advance in Microsoft Excel. 2-5 years of Sales experience s in Home Appliance industry will be advantage. Good in English communication or Chinese will be advantage. Ability to work effectively under pressure, self-motiva ...

Experience:

2 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• Support general accounting activities, including general ledger recording and accounting for inventory, accounts receivable, accounts payable, tax, corporate finance, treasury, etc. Prepare the relevant financial information as inputs to analysis and financial reports preparation.
• General Responsibilities.
• Provide day-to-day support to the Client Support team in billing, invoicing, and documentation.
• Coordinate with commercial teams and clients regarding billing inquiries and transaction follow-ups.
• Verify client data and ensure accuracy of financial information before processing invoices.
• Assist in reconciliation of accounts receivable and resolving outstanding issues with clients.
• Maintain proper documentation of invoices, receipts, and financial correspondence.
• Ensure compliance with internal control processes and company policies.
• Collaborate with internal departments such as Sales, Customer Service, and Supply Chain to resolve finance-related issues.
• Support monthly, quarterly, and year-end closing activities related to client transactions.
• Perform ad hoc duties and reporting as assigned by Finance Supervisor/Manager.
• Functional Skills and Knowledge.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 0 - 2 years of experience in finance, accounting, or client support (fresh graduates are welcome).
• Basic knowledge of accounting principles and financial processes.
• Good communication and interpersonal skills in both Thai and English.
• Proficiency in Microsoft Excel and familiarity with ERP systems (e.g., SAP) is a plus.
• Detail-oriented, organized, and able to manage multiple tasks efficiently.
• Strong team player with a service-minded attitude.
• Education.
• Diploma or professional qualification in Accounting/Finance or a related discipline.

Skills:

Compliance, Project Management, Microsoft Office, English

Job type:

Full-time

• Conduct market benchmarking and analyze customer insights to identify new privilege opportunities and improve competitiveness.
• Develop and manage customer privileges to strengthen the value proposition and enhance competitiveness.
• Manage the privilege portfolio and continuously optimize offerings based on customer insights and business performance.
• Manage vendors and partners to develop and deliver attractive privilege offerings.
• Negotiate with partners to secure special deals and optimize marketing costs.
• Manage the end-to-end launch and execution of privilege programs, ensuring smooth implementation and timely delivery.
• Monitor and analyze the performance of privilege programs and provide insights for continuous improvement.
• Manage the privilege budget and ensure cost-effective utilization while maximizing customer value.
• Ensure a high level of customer satisfaction.
• Handle customer complaints and coordinate with relevant parties to resolve issues effectively and in a timely manner.
• Collaborate with the Marketing team to develop and deliver marketing and communication materials.
• Ensure compliance with segment policies, rules, regulations, and internal controls.
• Bachelor's degree or higher in Marketing, Business Administration, Economics, Hospitality Management, or related fields.
• Minimum 3-5 years of experience in Privilege Management, Loyalty Program, Partnership Management, Customer Experience, Marketing, Product Management, or related areas.
• Proven experience in developing and managing customer privilege programs, loyalty benefits, partnerships, or promotional campaigns.
• Strong understanding of customer segmentation, customer insights, and consumer behavior.
• Excellent project management skills with the ability to manage multiple projects and stakeholders simultaneously.
• Strong analytical skills with experience in performance tracking, reporting, and data-driven decision making.
• Good understanding of marketing communications and campaign execution.
• Experience in financial services, banking, credit card, wealth management, retail, hospitality, airline, or loyalty-related industries would be an advantage.
• Strong problem-solving skills and customer-centric mindset.
• Ability to handle customer escalations and coordinate cross-functional teams effectively.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Excellent communication and presentation skills in both Thai and English.
• Ability to work independently in a fast-paced environment and deliver results under pressure.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
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• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Skills:

Branding, Digital Marketing

Job type:

Full-time

• Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
• Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
• Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
• Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
• Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
• Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
• Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
• Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
• Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
• Build category-specific playbooks, solution frameworks, and best practices for CPG verticals.
• 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
• Proven experience managing or advising advertisers on branding and performance campaigns.
• Strong understanding of CPG business models, including customer acquisition and conversion strategy.
• Experience translating business objectives into media strategy and actionable campaign plans.
• Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
• Excellent client-facing communication and stakeholder management skills.
• Preferred Qualifications.
• Hands-on experience with or strong knowledge of CPG, App campaigns, Messaging Ads, and Branding solutions.
• Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
• Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
• Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

Experience:

5 years required

Skills:

Project Management, Microsoft Office, Fast Learner, English

Job type:

Full-time

• Responsible for customer interaction, documentation issuance, review and system setups.
• Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end to end product knowledge.
• Understands client requirements and implement them correctly.
• Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients.
• Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• 5-7 years of experience in Documentation review, Account Maintenance and related Cash products preferred.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. Capable of prioritizing and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).
• Bachelor's/University degree or equivalent experience.
• Customer Service------------------------------------------------------.
• Institutional Client Onboarding------------------------------------------------------.
• Full time------------------------------------------------------.
• Most Relevant Skills.
• Please see the requirements listed above.------------------------------------------------------.
• Other Relevant Skills.
• For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------.
• If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
• View Citi's EEO Policy Statement and the Know Your Rights poster.

Skills:

Product Development, Business Development, English

Job type:

Full-time

• Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients, including Chinese clients.
• Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
• Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.
• Client Partnership & Consultation.
• Act as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
• Conduct business reviews to optimize performance and strengthen long-term partnerships.
• Cross-Functional Collaboration.
• Work closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
• Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
• Ensure seamless execution of campaigns, coordinating with account management and creative teams.
• Market & Product Knowledge.
• Stay updated on TikTok product innovations, commerce trends, and industry best practices.
• Share feedback from clients to internal teams to influence product development and go-to-market strategies.
• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in sales, client management, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of digital advertising or e-commerce ecosystem.
• Excellent communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
• Fluency in Thai, English & Chinese (Mandarin), both written and spoken, to manage partnerships with Chinese and local clients.
• Preferred Qualifications.
• Experience in digital media, e-commerce platforms, or social commerce.
• Familiarity with TikTok products and ecosystem, especially TikTok Shop.
• Strong analytical skills with ability to translate data into business insights.
• Established network of client or agency relationships in Thailand.
• Demonstrated ability to influence stakeholders and work collaboratively across teams.

Skills:

Negotiation, eCommerce, Big Data, English

Job type:

Full-time

• As aCommerce SaaS Product Manager Onboarding & Client Growth, you work closely with our product management team and our commercial teams to take our SaaS product EcommerceIQ to market. We built the most sophisticated ecommerce platform in Southeast Asia, helping some of the largest brands grow their ecommerce faster than on any other platform, due to our powerful promotion tools and extreme volume handling. We want you to accelerate our Go-To-Market, design all aspects of the off-screen customer experience, challenging and evolving every aspect of the products, services and experie ...
• We want you to always be on top of ecommerce and SaaS client growth trends globally, ensuring that we create a benchmark for enterprise SaaS clients in the region. We want you to listen closely to prospective and existing clients to help us make our products and experience even stronger, and to anticipate market opportunities. You will our guru for all things SaaS clients, for the product and engineering teams, for the commercial and client services teams, for Finance and for our operations teams.
• Create our SaaS clients onboarding and client growth function, in terms of structure, processes and resources, building up a team in line with the growth of our business, for both EIQ SaaS and EIQ Market Insights.
• Plan all aspects of our SaaS client onboarding and client growth strategy in conjunction with all stakeholders. Set a clear mission and deploy strategies focused towards that mission Take ownership of customers issues and follow problems through to resolution. Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions. Able to Analyze statistics and compile accurate reports Improve customer service experience, create engaged customers and facilitate organic growth Determine priorities to create structure and call out gaps based on client expectations and business impact Define every aspect of the client experience and work with all stakeholders to ensure that the clients' and user experience is nothing less than perfect Work with each of the IQ Product Managers to identify opportunities to improve the SaaS experience of our products Work with the Product Marketing Manager, our training manager and each of the IQ Product Managers to build out the training material, user support material, onboarding and offboarding SOPs, etc. Work with the commercial teams to optimize our GTM strategy Define how we help our clients grow their ecommerce business across multiple channels faster on aCommerce than on any other platform, taking full advantage of our suite of products Work with the marketing teams to optimize our message and to acquire new, high-value clients.
• Work closely with the Client and Application Support teams ensure a flawless client and user experience Identify possible risks and take measures to prevent these and escalate if needed Keep ahead of industry's developments and apply best practices to areas of improvement Control resources and utilize assets to achieve qualitative and quantitative targets Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment QUALIFICATIONS Technical Qualifications Bachelor Degree, MBA or higher Soft Skills and Other details Experience with managing client operations, client expectations and client success As, ideally in a SaaS context Proven, strong communication skills at senior and junior levels, with commercial, customer support, product, engineering, and marketing teams Understand and able to process data, visualize, map, and investigate big data Ability to articulate complex technical concepts in easy-to-understand for non-technical users and clients Good problem-solving and analytic skills Excellent attention to detail - we love our clients Willingness to 'get hands dirty' - we are still a start-up Strong interpersonal, negotiation, and decision-making skills Excellent command of English, both spoken and written.

Skills:

Database Administration

Job type:

Full-time

• ดูแล บริหาร งานบริการหลังการขายลูกค้ากองทุนสำรองเลี้ยงชีพ.
• ประสานงานลูกค้ากับ กลต. ในงานจดทะเบียนข้อมูลกองทุนสำรองเลี้ยงชีพ.
• ประสานงานกับหน่วยงานนายทะเบียนสมาชิกกองทุนสำรองเลี้ยงชีพ.
• งานพัฒนาบริการเพื่อสนับสนุนการบริหารความสัมพันธ์กับลูกค้า.
• งานพัฒนาและดูแลฐานข้อมูลลูกค้ากองทุนสำรองเลี้ยงชีพ.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• สำเร็จการศึกษาระดับปริญญาตรี/โท ไม่จำกัดสาขา.
• สามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ตรงในงานบริการหลังการขายลูกค้ากองทุนสำรองเลี้ยงชีพ อย่างน้อย 1 ปี.
• มีความอดทน มุ่งมั่น และมีใจรักในงานด้าน Back Office.
• มีความแม่นยำและรอบคอบในการถ่ายทอดและสื่อสารกับลูกค้า.
• มีความละเอียดรอบคอบในการตรวจสอบความครบถ้วนถูกต้องของเอกสารที่จัดส่งให้กับทุกหน่วยงานที่เกี่ยวข้อง.
• มีศักยภาพในการเรียนรู้งาน เพื่อให้ทันต่อการเปลี่ยนแปลงของกฎระเบียบ, ข้อบังคับกองทุนสำรองเลี้ยงชีพและอื่นๆ.
• สามารถใช้งาน Microsoft Excel ได้เป็นอย่างดี.
• ผู้ที่สนใจสามารถสมัครผ่าน website https://www.bblam.co.th หรือ email: [email protected].
• บริษัทหลักทรัพย์จัดการกองทุนรวม บัวหลวง จำกัด.
• 175 อาคารสาธรซิตี้ทาวเวอร์ ชั้น 7 ชั้น 21 และ ชั้น 26 ถนนสาทรใต้.
• แขวงทุ่งมหาเมฆ เขตสาทร กรุงเทพฯ 10120.

Experience:

1 year required

Skills:

Microsoft Office, Internal Audit, Service-Minded, Enthusiastic, Power point

Job type:

Full-time

Job Summary Client Onboarding Team is responsible for managing the client onboarding process and maintaining accurate and up-to-date client information to support various investment products offered by the company. This role acts as the central hub for client data and ensures compliance with regulatory requirements. You will collaborate with multiple internal teams such as Sales, Legal, Compliance, Internal Audit, Risk and Support functions to ensure smooth onboarding, accurate data management, and an excellent client experience. Role and Responsibilities / หน้าที่ความรับผิดชอบ - H ...

Skills:

Branding, Digital Marketing

Job type:

Full-time

• Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
• Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
• Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
• Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
• Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
• Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
• Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
• Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
• Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
• Build category-specific playbooks, solution frameworks, and best practices for Beauty Clinic, Retail, and Emerging verticals.
• 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
• Proven experience managing or advising advertisers on branding and performance campaigns.
• Strong understanding of Beauty, Aesthetics/Clinic, Retail, or App business models, including customer acquisition and conversion strategy.
• Experience translating business objectives into media strategy and actionable campaign plans.
• Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
• Excellent client-facing communication and stakeholder management skills.
• Preferred Qualifications.
• Hands-on experience with or strong knowledge of Lead Generation, App campaigns, Messaging Ads, and Branding solutions.
• Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
• Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
• Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

Skills:

Branding, Research, Biddable Media

Job type:

Full-time

• Plan, setup, optimize, and report performance & branding campaigns.
• Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
• Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
• Provide consultation, strategy, and media plans for advertisers based on their business objectives.
• Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
• Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
• Monitor and analyze ad campaigns and proactively take initiative to improve results.
• Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
• Innovate on the potential solutions with TikTok Ads.
• Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
• Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
• 5+ years of experience in strategizing, planning, and executing branding campaigns inhouse, in agencies or with the media side.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA and etc.
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experienced in strategizing, planning & managing branding campaigns.
• Understand brand advertisers, major brand campaign channels & products.
• Experienced in biddable media, know well of FMCG, F&B industry would be a plus.
• Preferred Qualifications.
• Experienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

Skills:

Branding, Excel, English

Job type:

Full-time

• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help global brand clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the advertisement adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and regular business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy for long-term plans.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success to unlock brand awareness, consideration, and conversion.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyze and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Prioritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharing.
• Experience in global account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in Beauty, FMCG or EL industries a plus.
• Experience in an in-house brand marketing function, advertising agency or platform client solutions experience preferred.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Solid understanding of media metrics, their implications and corresponding studies.
• Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
• Excellent English communication and presentation skills to country C-levels from brands.
• Preferred Qualifications.
• Experience with performance marketing, CPAS/Shopping Ads/Retail Media as a data-savvy expert.
• Experience with 3rd party ads measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving brand requests with partnership and product operation teams.

Skills:

Finance, Automation

Job type:

Full-time

• Tracking business progress and leaning in when coming up with solutions to support attainment.
• Supporting teams by sharing insights on brand building, media solutions, market sectors and/or verticals to help strengthen consultative selling skills and troubleshooting.
• Contributing to more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation.
• Being willing to dive in and support with campaign management and optimization where required.
• Leading by example through collaboration and knowledge sharing while contributing to an open and supportive culture.
• Client Success.
• Supporting the performance of the hybrid pod business - contributing to the day-to-day maintenance of the book of business.
• Identifying opportunities within the vertical for advertisers within the book of business that align with their business and marketing goals, while helping minimize churn and other slowdowns.
• Supporting the development of strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately grow the existing business partnership.
• Aligning with Brand Partnerships teams on account plans and supporting execution throughout the year while collaborating with cross-functional teams to pitch and close opportunities.
• Contributing insights on business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside the Industry & Client Solutions Lead.
• Contributing to best practices in the form of playbooks, case studies, workshop content, frameworks etc.
• Proactively participating in product update discussions, educating brands and agencies on TikTok's new and existing products, and advising on best practices to drive optimal performance and impactful campaigns.
• Stakeholder Management.
• Engaging and building relationships with advertisers and key stakeholders.
• Establishing collaborative partnerships internally with cross-functional teams.
• In collaboration with the sales team, supporting regular business reviews and taking a consultative, long-term approach to build productive relationships with advertisers.
• Maintaining visibility on priorities during advertiser business reviews and audits, working with Client Solutions Managers to develop appropriate narratives and solutions.
• Supporting detailed and transparent business updates to leadership in a timely cadence.
• Over 5+ years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology.
• High degree of autonomy and self-direction.
• Proven track record of contributing to the growth of a profitable book of business.
• Strategic thinker with experience identifying initiatives that drive business performance and operational efficiencies.
• Ability to gather, analyze and present data to identify insights around the state of the business and support actionable next steps to improve performance.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using tools such as GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge.
• Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns.
• Solid understanding of the media landscape, brand building and marketing for global & local brands.
• Deep knowledge in Automotive, Finance & Fintech, and the App industry preferred, with strong industry connections a plus.
• Creative/Brand Strategy experience is a plus.
• Performance marketing experience is a plus.
• Proactive, positive and exemplifies a growth mindset.
• Highly organized, confident and self-motivated individual who is comfortable collaborating with team members and communicating with stakeholders.
• Strong analytical mindset with hands-on experience in dashboards, data infrastructure, data visualization, and turning data into actionable insights and recommendations.
• Excellent communicator and presenter, with strong interpersonal skills and the ability to simplify complex data for diverse audiences.
• Flexible team player who navigates a fast-paced and often ambiguous environment well.
• Able to travel where required.
• Experience managing performance advertisers with a deep understanding of their challenges is a plus.

Experience:

3 years required

Skills:

Business Development, English, Thai

Job type:

Full-time

• Act as the single primary contact point for strategic accounts, overseeing service execution across warehouse operations, inventory handling, and distribution networks.
• Collaborate with Operations and Business Development to define, implement, and govern Service Level Agreements (SLAs) and Client Standard Operating Procedures (CSOPs) at the onboarding stage.
• Bridge client expectations with warehouse operational capabilities (space planning, picking/packing throughput, order cut-offs, and outbound dispatch) to eliminate serv ...
• Lead Corrective and Preventive Action (CAPA) investigations using 3D, 6D, and 8D problem-solving methodologies for service failures, inventory discrepancies, and shipping delays.
• Consolidate operational data, inventory metrics, and outbound accuracy to generate periodic KPI reports and lead monthly/quarterly business reviews (QBRs).
• Identify potential supply chain/warehouse risks proactively and execute structured mitigation plans with operational stakeholders.
• Maintain healthy operating margins by reviewing service costing, warehouse storage rates, and handling rates, providing standard rate quotations when scope changes occur.
• Manage end-to-end client onboarding and account handover workflows from sales to operational execution.
• Lead, coach, and develop client care specialists to maintain high engagement, professional problem-solving standards, and task coverage backup plans.
• Champion the company's core values and promote quality, health, safety, and environmental compliance across all client touchpoints.
• About you.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related fields.
• Minimum 3 years of experience in the Logistics / 3PL industry, with hands-on exposure to Warehouse Management Systems (WMS), inventory handling, or distribution operations.
• Minimum 2 years of proven management or supervisory experience in Client Service, Key Account Management, or Operations Support.
• Strong understanding of warehouse workflows (inbound, put-away, storage, picking/packing, value-added services, and outbound dispatch).
• Practical understanding of logistics KPIs (OTIF, inventory accuracy, order cycle times) and CAPA reporting tools (8D).
• Fluent communication and presentation skills in both Thai and English (verbal and written).
• Strong business acumen, analytical mindset, and conflict-resolution capability.
• Digitally literate with a proactive mindset toward modern technology.
• Competitive base salary and Provident Fund.
• Comprehensive group medical and life insurance.
• Career growth opportunities within a fast-expanding logistics company.
• Annual & Performance-Based Bonus.

Experience:

5 years required

Skills:

Project Management, Microsoft Office, Power point, Leadership Skill, English

Job type:

Full-time

• Own and lead senior client relationships, acting as the primary point of accountability across assigned accounts.
• Build trusted partnerships with client stakeholders across HR, Finance, and senior leadership levels.
• Develop and execute client account strategies, including service models, governance structures, and engagement plans.
• Lead internal account teams through effective planning, coordination, communication, delegation, and performance management.
• Ensure delivery of agreed service standards, KPIs, and contractual commitments.
• Operational Excellence & Service Delivery.
• Effective workload planning and resource allocation.
• Strong project management with clear objectives, timelines, and deliverables.
• Timely, accurate, and high-quality client outputs.
• Account profitability and fee governance.
• Credit control and billing discipline.
• Monitoring of cost, effort, and delivery efficiency.
• Partner closely with broking, consulting, claims, and operations teams to ensure seamless execution and issue resolution.
• Act as escalation point for complex service issues, claims matters, or client concerns, ensuring swift and effective resolution.
• Client Retention, Expansion & Value Creation.
• Strengthen long-term client retention through proactive engagement, insight-led discussions, and continuous service improvement.
• Identify opportunities to enhance client value by introducing relevant Health & Benefits, Wellbeing, Global Benefits, and HR Advisory solutions.
• Lead regular client reviews, governance meetings, and strategic planning sessions.
• Ensure client satisfaction remains high, supported by feedback mechanisms, service reviews, and remediation actions where required.
• Market Leadership & Thought Leadership.
• Serve as a senior representative of WTW in the Health & Benefits market, contributing to the firm's professional reputation.
• Share market insights, regulatory updates, and emerging trends with clients to support informed decision-making.
• Build and maintain strong relationships with insurers, vendors, and market stakeholders in Thailand.
• Contribute to the continuous improvement of service models, operational processes, and client delivery standards.
• Collaborate closely with regional and global teams to leverage best practices, intellectual capital, and global solutions.
• Support development and coaching of junior colleagues within account teams.
• Other tasks assigned by the Company.
• Minimum 5 years experience in Health & Benefits consulting, brokerage, or a related senior client management role.
• University degree.
• Strong technical knowledge of employee benefits plan design, financing, and administration.
• Deep understanding of the Thailand Health & Benefits, insurance, and vendor landscape.
• Proven experience managing complex client accounts and multi-stakeholder relationships.
• Strong client management and stakeholder engagement skills with a clear service mindset.
• Excellent verbal and written communication skills, with the ability to present confidently to senior audiences.
• Broad understanding of regulatory, compliance, and local legislative requirements.
• Strong problem-solving skills and ability to manage ambiguity and complexity.
• Self-motivated, structured, and highly collaborative working style.
• Excellent Microsoft Office skills (Word, Excel, PowerPoint).
• Proficiency in English.
• Competencies.
• Client focus.
• Influence and selling.
• Results focus.
• Collaboration.
• Thought leadership and innovation.

Experience:

5 years required

Skills:

SAS

Job type:

Full-time

• Bachelor's degree in relevant field.
• Minimum 5-8 years of experience in after-sales operations, customer experience, or Service Advisor functions.
• Automotive industry background (mandatory).
• Strong after-sales operations expertise.
• Knowledge of OEM processes and complaint procedures.
• Leadership and team management capabilities.
• Strong communication and problem-solving skills.
• Ability to manage escalations under pressure.

Skills:

Negotiation, eCommerce, Big Data, English, Thai

Job type:

Full-time

• Plan all aspects of our SaaS client onboarding and client growth strategy in conjunction with all stakeholders. Set a clear mission and deploy strategies focused towards that mission.
• Take ownership of customers issues and follow problems through to resolution. Develop service procedures, policies and standards.
• Keep accurate records and document customer service actions and discussions.
• Able to Analyze statistics and compile accurate reports.
• Improve customer service experience, create engaged customers and facilitate organic growth.
• Determine priorities to create structure and call out gaps based on client expectations and business impact.
• Define every aspect of the client experience and work with all stakeholders to ensure that the clients' and user experience is nothing less than perfect.
• Work with each of the IQ Product Managers to identify opportunities to improve the SaaS experience of our products.
• Work with the Product Marketing Manager, our training manager and each of the IQ Product Managers to build out the training material, user support material, onboarding and offboarding SOPs, etc.
• Work with the commercial teams to optimize our GTM strategy.
• Define how we help our clients grow their ecommerce business across multiple channels faster on aCommerce than on any other platform, taking full advantage of our suite of products.
• Work with the marketing teams to optimize our message and to acquire new, high-value clients.
• Work closely with the Client and Application Support teams ensure a flawless client and user experience.
• Identify possible risks and take measures to prevent these and escalate if needed.
• Keep ahead of industry's developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
• ________________.
• Bachelor Degree, MBA or any related field.
• Fluent in English & Thai, both spoken and written.
• At least 2 Years' experience with managing client operations, client expectations and client success As, ideally in a SaaS context or someone from Key Account Management.
• Proven, strong communication skills at senior and junior levels, with commercial, customer support, product, engineering, and marketing teams.
• Good Excel skills (Pivot, V-lookup), understand and be able to process data, visualize, map, and investigate big data.
• Ability to articulate complex technical concepts in easy-to-understand for non-technical users and clients.
• Good problem-solving and analytic skills.
• Excellent attention to detail - we love our clients.
• Willingness to 'get hands dirty' - we are still a start-up.
• Strong interpersonal, negotiation, and decision-making skills.

Experience:

2 years required

Skills:

Good Communication Skills, Problem Solving, Business Statistics / Analysis, Teamwork, Project Management, Thai, English

Job type:

Full-time

• Coordinate with internal and external stakeholders for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within its scope and expected result.
• Develop a detailed project plan to monitor and track project performance, specifically to analyze the successful completion of short and long-term goals, and able to see or sense of the preventive problem and proactively prevent it.
• Evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organizations or project managers.
• Balance the relationship with the client and all stakeholders.
• Age 25-35 years old.
• A Bachelor's degree in any field especially in Human Resource, Business management, IT or equivalent.
• A minimum 2-year experience working in coordination field experiences.
• Systematic & creative thinking with ability to plan and solve the problem and be observant.
• Excellent decision-making and leadership capabilities.
• Solid organizational skills including attention to details and multitasking skills.
• Enjoy in design on story creation with photos or VDOs shooting and editing.
• Willing to learn and embrace change constantly.
• Strong interpersonal skills with working knowledge of Microsoft Office.
• Strong verbal and written communications skills are essential especially in Thai, and fair command of English.
• Visit our website at www.pacrimgroup.com for more information regarding our organization.

Experience:

7 years required

Skills:

Financial Analysis, Thai

Job type:

Full-time

• Track specific figure movements in BS, PL, annual reports, and related documents.
• Infer business developments and potential issues from these documents.
• Prepare expected answers or responses independently.
• Interview customers about their business, including strengths, weaknesses, policies, and strategies.
• Analyze and evaluate customer responses to determine acceptability.
• Prepare marketing comments and credit applications based on the above analyses for supervisors and the Credit Department PIC.
• Bachelor's degree or master's degree in business administration or related field.
• Experience at least 7 years in Marketing & Sales field, and at least 5 years of direct experience in corporate sales at leasing companies or bank.
• Good in Sales with Credit Analyst skill.
• Good command of written and communication in English.